2016 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.
Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, automatic transmissionApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Campaign 23V302000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Campaign 16V287000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Campaign 16V284000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Representative owner complaints: service brakes
93 reports, newest first. Show all
Service brakes, Oct 25, 2021
My parking brake doesnt want to disingauge. Was parked for 3 days and rain season just started in california. Big safety issue. Never had a problem with my brake system till now. Im gonna have to miss work now,i do not have any transportation to get to work,i was reliaing on my jeep but i dont know whats gonna happen, maybe someone can look into this issue or give me a clue of what to due. STRONGLY SUGGEST ALL JEEP CHEROKEE OWNERS TO ALSO SPEAK UP AS THIS IS A BIG SAFETY CONCERN THAT CAN CAUSE A BIG ACCIDENT!!!
Service brakes, Forward collision avoidance, Aug 30, 2021
My 2016 Jeep Cherokee with 42100 miles on it locked up much like a brake locking up. The auto park brake feature is always applied when parked and has always worked fine until now. My wife was pulling out of the garage had just started to back up and the Jeep would not move. I was in the house she came inside and told me her issue with the Jeep. I went out and tried it, and had the same issue. I put it in reverse and tried to give it some more gas.. Jeep lurched some like the brakes were locked. Had no brake light though. I turned the engine off and restarted, made sure the brake light was out.. same thing.. I gave it more gas this time and something gave. I took it for a 30 mile drive.. it was on a Sunday, no shops open to talk to about it. On the 30 mile drive I had no issues even after stopping and restarting several times. Monday I called the service department where we purchased the Jeep. They said a two month wait to get it in. I called another dealer he said he could look at it but if it has no issues for me and he had no issues nothing he could do. So now my wife who is suppose to drive 350 miles to watch some of our Grandkids for a month while our Daughter is recovering from surgery is afraid to drive her Jeep. If I drive it and it has issues while she is out of town leaving me stranded on the side of the road.. It will be a big hassle. I do have the MOPAR extended lifetime warranty.. but if they cannot duplicate the issue at a service department they can't fix it.. what to do?
Service brakes, Aug 4, 2021
Basically the parking brake would not release and the car was un drivable. Towed to dealership . Told the ABS module failed and now requires a complete brake job- recalibrate, replace rotors and pads. At a cost of $2000+ This seems to be the same exact problem that occurred 9 months ago. At that time we replaced the tires due to the wear they incurred. That was @ about 25,000 miles. The Jeep now has about 30,000 miles. 08
Service brakes, Hydraulic, Jul 29, 2021
The contact owns a 2016 Jeep Cherokee. The contact stated that while his daughter was approaching a stoplight, the brake pedal was depressed but failed to respond causing 3 feet stopping distance delay. The message "Service Electronic Brake System" appeared on the instrument panel and the brake warning light illuminated. The contact stated that his daughter put the vehicle in neutral and stopped the vehicle. The contact stated that as the traffic cleared, his daughter pulled into a nearby gas station and parked the vehicle. The vehicle was towed to the dealer but was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.
Electrical system, Service brakes, Mar 8, 2021
I HAD MY CAR TOWED ON THE MORNING OF FEB. 20TH FROM MY HOME TO THE MALL OF GA CHRYSLER, DODGE AND JEEP IN BUFORD, GEORGIA. THE SERVICE DEPARTMENT SAID THAT IT WAS THE BRAKING SYSTEM AND IT WOULD COST ABOUT $860.00 TO FIX. PART WOULDN'T BE IN UNTIL MARCH 3RD. OK, THEN GET A CALL SAYING THAT OIL GOT IN THE BOOSTER PUMP AND THEY HAD TO REPLACE THE VACUUM PUMP ALSO AND THIS IS GOING TO COST AN ADDITIONAL $1,200.00. TOLD THEM TO GO AHEAD WITH REPAIRS. THEY WOULD ONLY CREDIT ME FOR 2 DAYS OF A RENTAL CAR AND I HAD TO PAY $350.00 OUT OF POCKET TO HAVE TRANSPORTATION WHILE MY CAR IS IN THEIR SERVICE DEPT WHERE I PURCHASED THIS CAR BRAND NEW OFF THEIR LOT. GOT CAR BACK MARCH 5TH 2021. ON MARCH 7TH THE CHECK ENGINE LIGHT CAME ON AND THE BRAKES MADE A LOUD POPPING SOUND, STEERING IS VERY TIGHT AND NOT COMFORTABLE DRIVING. DO NOT FEEL SAFE IN THIS VEHICLE AT ALL. I CALLED MON. MORN AND NO CALL BACK YET.
Steering, Electrical system, Service brakes, Mar 8, 2021
I WAS DRIVING MY 2016 JEEP CHEROKEE SPORT AND WHEN I GOT TO MY FRIENDS GATED ENTRANCE. I PUT THE CAR IN PARK SO I COULD ENTER THE GATE CODE ON TO THE KEY PAD. WHEN I WENT TO PUT THE CAR BACK INTO DRIVE- THE EMERGENCY BRAKE WENT ON BY ITSELF AND WOULD NOT RELEASE. THE CAR WOULD NOT GO IN TO ANY GEAR SO I COULDN'T PUT IT IN NEUTRAL TO PUSH IT OUT OF THE WAY FOR RESIDENTS TRYING TO ENTER. I HAD TO CALL FOR A TOW TRUCK AND WAIT AN HOUR DIRECTING TRAFFIC... HAD IT TOWED TO MY NEIGHBORHOOD BECAUSE DEALERSHIP WAS CLOSED. NEXT MORNING HAD IT TOWED TO CHRYSLER, DODGE, JEEP IN BUFORD, GA.
Power train, Electrical system, Service brakes, Mar 1, 2021
MY 2016 JEEP CHEROKEE LIMITED HAS A PARKING BRAKE ISSUE. MY PARKING BRAKE WILL NOT DISENGAGE, THE CAR WILL NOT MOVE FORWARD OR BACK, THE LIGHT REMAINS LIT UP ON THE DASHBOARD. MY JEEP IS INOPERABLE DUE TO THIS ISSUE. I WAS STOPPED AT A LIGHT IN TRAFFIC AND MY CAR REFUSED TO MOVE AT ALL. IT FINALLY MOVED OUT OF PARK IN 30 MINUTES. THE NEXT DAY MY CAR DID THE SAME THING AGAIN WHILE I WAS TRYING TO BACK OUT OF A PARKING SPACE AT THE STORE. IT HAD TO BE TOWED TO A JEEP DEALERSHIP. THESE TWO INCIDENTS CAUSED ME TO BE STUCK DANGEROUSLY IN TRAFFIC AT A STREET LIGHT, AND THEN AGAIN AT THE GROCERY STORE IN THE PARKING LOT. AS OF NOW I AM WITHOUT MY CAR, BEING TOLD WATER GOT IN THE ELECTRONIC PARKING BRAKE MODULE. I AM TOLD IT ALSO REQUIRES A ELECTRONIC PARK BRAKE SWITCH NOW TOO. MY CAR HAS42504 ACTUAL MILES ON IT CURRENTLY. I BOUT IT WITH 42098 MILES ON IT ON JUNE 25TH 2020.
Service brakes, Feb 19, 2021, crash
TL* THE CONTACT OWNED 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 35 MPH AND APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED HOWEVER IT FAILED TO STOP THE VEHICLE AS SHE REAR ENDED TWO VEHICLES. THE FRONT DRIVER'S SIDE STEERING WHEEL AND KNEE AIR BAGS DEPLOYED AS A WELL AS THE FRONT PASSENGER SIDE AIR BAG. NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO HER LEGS AND CHEST, SHE ALSO HAD WHIPLASH AND A VERY BAD MIGRAINE. THE CONTACT STATED THE OCCUPANT IN THE OTHER VEHICLE HAD SUSTAINED WHIPLASH. EMERGENCY OFFICIALS WERE ALERTED. THE CONTACT STATED SHE REFUSED TO GO TO THE EMERGENCY ROOM DUE TO COVID-19. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNIDENTIFIED SALVAGE YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE LOCAL DEALER (MAK HAIK FORD 10333 KATY FWY, HOUSTON, TX 77024) WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 80,000.*DT*JB*DT*JB
Power train, Air bags, Service brakes, Feb 11, 2021
SEVERAL DASHBOARD WARNING LIGHTS LIT UP AT THE SAME TIME (WITH ALARMS SOUNDING CONTINUOUSLY): CHECK ENGINE; PARKING BRAKE; SERVICE AIRBAG SYSTEM, TRACTION CONTROL OFF, SEATBELT WARNING GEAR INDICATOR LIGHTS WERE ALL ON AT THE SAME TIME: P, R, N. D AND THE MANUAL SHIFT +/- INDICATOR (ALL LIT RED) THE TRANSMISSION WOULD NOT SHIFT (OUT OF WHAT FELT LIKE 3RD GEAR) WHILE DRIVING DOWN THE FREEWAY. A FEW TIMES, THE TRANSMISSION WOULD NOT SHIFT OUT OF NEUTRAL, AND I COULD NOT GET THE CAR TO MOVE (AFTER COMING TO A STOP) ON THE OFF RAMP AND ON THE SIDE STREETS. KEY FOB WOULD NOT LOCK OR UNLOCK THE DOORS OR SET THE ALARM
Electrical system, Other or unspecified, Service brakes, Jan 17, 2021
1. THE NEW BATTERY WAS COMPLETELY DEAD ON MY 2016 JEEP CHEROKEE LATITUDE AND BOUGHT A NEW BATTERY ON MAY 28, 2020 AND ON 1-17-21 THE NEW BATTERY IS COMPLETELY DEAD. 2. WHEN BACKING OUT OF THE DRIVE WAY THE EMERGENCY BRAKE COMES ON AND BRAKES THE CAR, I DISENGAGED THE BRAKE AND CONTINUED OUT OF DRIVE WAY AND WILL DO IT AGAIN. THIS HAS HAPPENED ON 3 OCCASIONS.
Power train, Service brakes, Engine, Sep 13, 2020
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
Service brakes, Sep 9, 2020
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE RESTARTED THE VEHICLE AND DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO SMOKY MOUNTAIN CHRYSLER DODGE JEEP RAM LOCATED AT 556 HIGHLANDS RD, FRANKLIN, NC 28734, (828) 369-5003, WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE MODULE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Other or unspecified, Electronic stability control (ESC), Service brakes, Jul 13, 2020
SINGLE CLICK HEARD FROM BRAKE AREA AT THE END OF BRAKING. DOESN'T HAPPEN IF YOU TURN OF STABILITY CONTROL OR PUT INTO SNOW OR SPORT MODE. DEALERSHIP CANT FIND REASON FOR LOUD CLICK. ROTORS AND PADS REPLACED, HAPPENS ABOUT 50% OF TIMES BRAKING.
Electrical system, Service brakes, Engine, Mar 10, 2020
SERVICE SHIFTER LIGHT KEEPS COMING ON. ALL THE LIGHTS LIGHT UP ON SHIFTER. CAR KEEPS SOUNDING LIKE IT'S REVVING ON ITS OWN. AND ALSO CAR KEEPS FEELING LIKE BRAKES TRYING TO SLOW DOWN CAR BY ITSELF, AND THAT HAPPENS SOMETIMES WHILE IT SOUNDS LIKE REVVING AT SAME TIME.
Service brakes, Feb 10, 2020
WHILE DRIVING ON THE HIGHWAY THE EMERGENCY BREAK CAME ON WITHOUT WARNING HALTING THE CAR IN MOTION . CAR DID NOT SLOW . CAR LOCKED UP. UNABLE TO PUT IN NEUTRAL . REQUIRED FLATBED TOW. NO PROVIDED NO PRIOR WARNING
Steering, Service brakes, Engine, Dec 31, 2019
WHEN DRIVING MY 2016 JEEP CHEROKEE THE VEHICLE HAS DIED OUT COMPLETELY ON ME IN THE MIDDLE OF DRIVING. WHILE DRIVING THERE IS A DING NOISE FOLLOWED BY A MESSAGE ON MY DASH BOARD THAT SAYS PUT CAR IN PARK THEN SWITCH INTO GEAR, WHEN I AM ALREADY IN DRIVE AND DRIVING THEN THE CAR STOPS AND THE BRAKES AND STEERING LOCKS UP COMPLETELY THE BATTERY LIGHT FLASHES THEN THE WHOLE DASH GOES BLACK. THEN I HAVE TO TRYING TURNING IT OVER A FEW TIMES AND THEN IT WILL FINALLY START WITH NO WARNING LIGHTS ON OR ANYTHING AFTER IT JUST LOCKED UP AND DIED. THIS VEHICLE HAS DIED SEVERAL TIMES ON ME WHILE TURNING RIGHT, WHILE JUST DRIVING, AND IN THE MIDDLE OF INTERSECTIONS. I TOOK IT TO A MECHANIC AND THERE IS NO INDICATION OF THIS HAPPENING AS FAR AS CODES THAT CAN BE BROUGHT UP OR ANYTHING BUT WHEN HE TEST DROVE IT THE SAME THING HAPPENED TO HIM HE MADE A RIGHT ON 12-31 AND THE CAR SAID PUT CAR IN PARK THEN SELECT A GEAR THEN WENT BLACK AND THEN IT TOOK A FEW TIMES FOR THE CAR TO TURN OVER AGAIN, BUT YET AGAIN TURNING ON WITH NO WARNING LIGHTS OR ANYTHING AFTER, BUT COME TO FIND ONLINE THIS IS A SERIOUS ISSUE THAT JEEP HAS NOT ADDRESSED AND THERE SEEMS TO BE NO SOLUTION BESIDES BEING IN CONSTANT FEAR THAT YOU CAR IS GOING TO DIE OUT ON YOU. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BEFORE THERE ARE LIVES TAKEN. I HAVE A TWO YOUNG TODDLER DAUGHTERS THAT I DON'T FEEL SAFE DRIVING IN OUR 2016 JEEP CHEROKEE IN FEAR FOR THEIR LIVES!
Steering, Vehicle speed control, Service brakes, Dec 27, 2019, crash
DRIVING AT NIGHT IN THE RAIN ON THE HIGHWAY 60 MPH. LOST POWER STEERING, BRAKES, FORWARD WARNING COLLISION AND OTHER CONTROLS. LOST CONTROL OF THE VEHICLE CRASH INTO THE EMBANKMENT. ALMOST ROLLED THE VEHICLE. DEALER STATED STEERING MODULAR FAILED AND REPLACED STEERING RACK AND PINON SYSTEM. DEALER STATED 12 ACTIVE COMPUTER CODES SHUT DOWN ALL OF ABOVE FUNCTIONS. DEALER STATED COMPUTER STEERING COMPUTER MODULE FAILED CAUSING STEERING AND OTHER FUNCTIONS TO FAIL.
Vehicle speed control, Service brakes, Engine, Dec 7, 2019
ENGINE SHUT OFF WHILE VEHICLE IN MOTION WITH FOOT ON ACCELERATOR (TRAVELING ~10MPH). . LOST POWER STEERING AND BRAKES. NOTICE APPEARED ON DASHBOARD ABOUT SHIFTER. TRIED TO POWER ENGINE BACK ON TO NO AVAIL. WAITED A COUPLE OF MINUTES AND VEHICLE WAS ABLE TO START AGAIN.
Steering, Service brakes, Engine, Nov 11, 2019
ENGINE FAILURE WHILE GOING AROUND A BEND. STEERING COMPLETELY LOCKED UP AND BREAKS WERE NONE FUNCTIONAL. THANK GOD I WAS ONLY TRAVELING AT APPROXIMATELY 15MHP IN TOWN AND WAS ABLE TO SAFELY COST OUT OF THE WAY OF ONCOMING TRAFFIC. MY DASHBOARD SAID SHIFT TO P (PARK) AND THEN DESIRED GEAR AND THE BATTERY LIGHT ILLUMINATED. I TRIED TO RESTART IN PARK BUT JEEP WOULD NOT START. AFTER ABOUT 15 MINUTES MY JEEP STARTED BACK UP AND RAN NORMAL. MY CONCERN IS IF I WAS DRIVING 70MPH ON THE HIGHWAY WITH MY CHILDREN IN THE TRUCK (WHICH I HAVE TO DO EVERYDAY AS I WORK OUT OF TOWN) WHAT WOULD HAVE HAPPENED??? WOULD I EVEN BE WRITING THIS RIGHT NOW? THERE WAS NO WARNINGS, NO LIGHTS ON, NO INDICATION MY ENGINE WOULD FAIL WHILE ENGAGED WHAT SO EVER. THIS IS A HUGE SAFETY CONCERN!
Service brakes, Sep 4, 2019
ABS VACUUM PUMP NEEDS REPLACEMENT AFTER 2 YEARS OF VEHICLE OWNERSHIP?
Electrical system, Service brakes, Engine, Jul 26, 2019
ON 2 SEPARATE OCCASIONS WHILE IN MOTION ON A CITY STREET ALL OF THE GEAR SHIFTS LIGHTS CAME ON AND WHERE YOU SEE YOUR MILEAGE THAT SCREEN READ SERVICE SHIFTER. THIS STAYED VISIBLE UNTIL THE CAR WAS TURNED OFF AND RESTARTED. THE CAR ALSO JERKS WHILE IN MOTION AND THE BRAKES WHERE SUPPOSED TO BE FIXED LAST WEEK FROM THE DEALERSHIP THAT I PURCHASED THE CAR FROM BUT ITS STILL FEELS LIKE THE BRAKES ARE GRINDING.
Steering, Service brakes, Engine, May 22, 2019
VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE ONE VEHICLE, LIMITED MEANS, AND TONS OF THERAPY APPOINTMENTS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN....LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.
Electrical system, Electronic stability control (ESC), Service brakes, Feb 12, 2019
STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK
Steering, Electrical system, Service brakes, Dec 22, 2018
WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.
Power train, Vehicle speed control, Service brakes, Nov 29, 2018
WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.