2016 Jeep Cherokee

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.

Complaints by model year
  1. 1,406

Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.

Primary concernPower train629 reports · 45% of complaints
Owner complaints1,406Filed with NHTSA
Recall relationship9 safety recallsNHTSA campaign records

What owners report most often

  1. Power train629
  2. Engine314
  3. Other or unspecified313
  4. Electrical system297
  5. Service brakes94
  6. Vehicle speed control76
  7. Steering53
  8. Fuel/propulsion system43

Recalls and investigations

  1. Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

    A fire while parked or driving can increase the risk of injury.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

    Campaign 23V338000 on NHTSA.gov

  2. Power train, automatic transmissionApr 27, 2023

    Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

    A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

    FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

    Campaign 23V302000 on NHTSA.gov

  3. Power train, driveline, differential unitJun 11, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

    A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

    FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

    Campaign 20V343000 on NHTSA.gov

  4. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  5. EquipmentDec 21, 2017

    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

    Campaign 17V824000 on NHTSA.gov

  6. SeatsAug 10, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

    Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

    Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

    Campaign 16V590000 on NHTSA.gov

  7. Power train, axle assembly, axle shaftMay 11, 2016

    Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.

    Campaign 16V287000 on NHTSA.gov

  8. Power train, axle assembly, axle shaftMay 11, 2016

    Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.

    A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.

    Campaign 16V284000 on NHTSA.gov

  9. Electrical system, wiring, rear compartment/trunkDec 9, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

    A short circuit in the module increases the risk of a fire.

    Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

    Campaign 15V826000 on NHTSA.gov

Representative owner complaints: other or unspecified

313 reports, newest first. Show all

  1. Other or unspecified, Sep 25, 2019

    SERVICE SHIFTER LIGHT SHIFTER STUCK

  2. Other or unspecified, Sep 24, 2019

    WHILE THE JEEP IS IN MOTION, THE "SERVICE SHIFTER" MESSAGE BECOMES DISPLAYED ON MY SCREEN, AS WELL AS ALL PRINDL LIGHTS GLOWING RED. THIS HAS HAPPENED SHIFTING THE CAR INTO ANY GEAR, AND HAS HAPPENED WHILE TURNING THE CAR AS WELL AS DRIVING STRAIGHT. IT HAS ALSO HAPPENED WHILE STREET DRIVING AND HIGHWAY DRIVING. IF YOU PUT THE CAR IN PARK, TURN THE CAR OFF, AND TURN IT BACK ON, THE CAR DOES NOT IMMEDIATELY SHOW THE LIGHT, BUT HAS BEEN HAPPENING MORE FREQUENTLY SINCE THE FIRST TIME IT DISPLAYED THE MESSAGE (ABOUT 6 MONTHS AGO). THE JEEP HAS 60,000 MILES ON IT, AND THE FIRST TIME IT DISPLAYED THE MESSAGE THE JEEP HAD 50,000 MILES ON IT.

  3. Power train, Vehicle speed control, Other or unspecified, Sep 17, 2019

    BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!

  4. Other or unspecified, Sep 16, 2019

    THE SERVICE SHIFTER CAME ACROSS MY DASH I PULLED OVER TURNED MY VEHICLE OFF, THE ALERT WENT OFF. THEN AFTER STARTING MY VEHICLE AGAIN A DIFFERENT DAY THE MESSAGE REAPPEARED.

  5. Other or unspecified, Sep 12, 2019

    THE CAR WAS STOPPED FOR A LIGHT AND COMPLETELY DIED, THE HAZARDS WOULDN'T EVEN TURN ON. THE SHIFTER AND STEERING WHEEL WERE LOCKED. IT WOULD NOT RE-START. WE HAD TO CALL A FLAT BED TOW TRUCK WHO COULDN'T EVEN GET THE WHEELS TO MOVE, HE HAD TO USE DISH SOAP SO THE WHEELS WOULD SLIDE UP THE RAMP. THIS WAS EXTREMELY DANGEROUS, OTHER CARS COULDN'T EVEN TELL THERE WAS AN ISSUE BECAUSE THE HAZARDS WOULDN'T TURN ON. MY TEENAGE DAUGHTER WAS DRIVING THE CAR AT THE TIME AND HAD TO GO OUT IN TRAFFIC, WITH CARS BEEPING, YELLING AND USING RUDE HAND GESTURES AT HER SO SHE COULD PUT THE HOOD UP. THIS CAR IS VERY DANGEROUS. THE DEALERSHIP REPLACED THE BATTERY, IT DIDN'T FIX THE PROBLEM. THEY REPLACED THE BCM, THAT DIDN'T FIX THE PROBLEM. WE ARE NOW WITHOUT A CAR BUT I'D RATHER NO CAR THEN HAVE HER KILLED WHILE TRYING TO DRIVE THIS JEEP. THERE ARE OVER 40 COMPLAINTS OF THE SAME PROBLEM ON CAR COMPLAINTS.COM AND THE GRANDE CHEROKEE HAD A RECALL FOR THE EXACT PROBLEM, LOCKING UP AND STALLING, THIS NEEDS A RECALL BEFORE SOMEONE GETS KILLED!

  6. Other or unspecified, Sep 9, 2019

    SERVICE SHIFTER WHILE DRIVING CITY STREET BEFORE 09/07/2019

  7. Power train, Electrical system, Other or unspecified, Sep 7, 2019

    CAR HAS COMPLETELY STALLED AND LOCKED UP TO A POINT WHERE THE STEERING WHEEL CANNOT BE MOVED, HAZARD LIGHTS WILL NOT TURN ON, CANNOT CHANGE THE GEAR AT ALL. HAD TO HAVE A FLAT BED TOW BECAUSE THE WHEELS WERE LOCKED, TOW DRIVER HAD TO USE DISH SOAP TO GET THE WHEELS TO SLIDE UP THE RAMP. JEEP DEALERSHIP FIRST REPLACED THE BATTERY, THEN REPLACED THE BCM AND IT IS STILL A SOLID BRICK. THEY HAVE NO IDEA WHAT IS WRONG. THIS HAS COST ME $600 SO FAR WITHOUT EVEN A REPAIR. MY 17 YEAR OLD DAUGHTER IS DRIVING THIS DANGEROUS CAR. I HAVE SEEN THE FORUMS AND THIS IS A COMMON PROBLEM WITH THIS JEEP, IT NEEDS A RECALL. AS SOON AS WE CAN GET IT RUNNING AGAIN, WE WILL BE TRADING IT IN. I CAN'T HAVE HER IN A DEATH TRAP, IT STALLS WITHOUT WARNING AND WE HAD TO PUT THE HOOD UP TO WARN OTHER DRIVERS BECAUSE THE HAZARDS WOULDN'T EVEN TURN ON. THIS CAR ONLY HAS 23000 MILES ON IT, IT SHOULD REALLY NOT BE DOING THIS.

  8. Other or unspecified, Engine, Sep 6, 2019

    WHILE DRIVING HOME ON A CITY STREET AT APPROX. 35MPH, MY 2016 JEEP CHEROKEE LATITUDE LOST POWER AND SHUT OFF, STATING "SHIFT TO P AND THEN DESIRED GEAR" AND THE BATTERY LIGHT ILLUMINATED. THERE WERE NO WARNINGS BEFORE THIS OCCURRED. THE VEHICLE LOST POWER STEERING AND BRAKES, AND WAS THEN HESITANT TO RESTART. AFTER STARTING, THE VEHICLE JUMPED FORWARD A BIT BUT WOULD NOT PROPERLY DRIVE, AND WAS TOWED HOME AND THEN ULTIMATELY TO A DEALER. THE VEHICLE HAS BEEN HAVING TRANSMISSIONS ISSUE AND WAS ALSO FOUND TO HAVE A DEFECTIVE BATTERY 3 WEEKS AGO, SO THE SAFETY CONCERNS OF THIS VEHICLE CONTINUE TO GROW. AFTER RESEARCHING, I LEARNED THIS IS AN EXTREMELY COMMON ISSUE, OFTEN CAUSED BY LOW OIL, OR NO CAUSE FOUND. THERE ARE HIGH RISKS TO LIFE AND PROPERTY FOR A VEHICLE THAT WILL JUST SHUT DOWN AT WILL WITHOUT ANY WARNING.

  9. Other or unspecified, Sep 3, 2019

    2016 JEEP CHEROKEE TRAILHAWK - ~57,000 MILES. DRIVING TO WORK THIS MORNING (STRAIGHT AT ABOUT 40MPH) "SERVICE SHIFTER" MESSAGE CAME OVER DASHBOARD SCREEN AND RED LIGHTS LIT FOR PARK, REVERSE, NEUTRAL, DRIVE. THE ISSUE WENT AWAY AFTER RESTART AND I HAVE NOT ENCOUNTERED AGAIN YET (RESTARTED TWICE SINCE THIS MORNING, ONCE AT AAA AND ONCE TO MOVE IT WHEN I WAS AT HOME). I HAVE AN APPOINTMENT WITH DEALERSHIP TOMORROW. GOOGLE SEARCH SHOWS THIS ISSUE TO BE PROFOUND. I'M SURPRISED THERE IS NOT A RECALL ALREADY BUT THERE DOES NOT SEEM TO BE A CONSISTENT ANSWER FOR WHY THIS ISSUE IS OCCURRING - HOPEFULLY DEALERSHIP WILL BE ABLE TO REPAIR.

  10. Electrical system, Other or unspecified, Sep 1, 2019

    WHILE DRIVING MY SUV TWICE IT DECELERATED AND WOULD NOT MOVE I COULDN'T PUSH THE GAS TO MAKE IT GO FASTER OR ANYTHING. WHEN I TURNED IT OF AND THEN TURNED IT BACK ON IT HAD TROUBLE STARTING BACK UP. I TOOK IT TO MY DEALERSHIP AND THEY SAID THAT IT WAS 2 QUARTS LOW ON OIL. I JUST HAD AN OIL CHANGE 2 MONTHS AGO AND GET THE SYNTHETIC OIL TO IMPROVE MY ENGINES LIFE, I'M NOT SURE FOR AN OIL CHNAGE UNTIL NOVEMBER 19. MY DEALERSHIP PUT OIL IN FOR ME AND SAID THAT THIS ENGINE SHUTTING DOWN IS A FAIL SAFE TO PROTECT THE ENGINE FROM BEING DAMAGED. THIS EXPERIENCE HAS BEEN VERY FRIGHTENING AS BOTH TIMES I WAS DRIVING ON MAJOR ROADWAYS. MY DEALERSHIP HAS ADVISED ME TO COME BACK IN AND GET A OIL CHANGE AND THEY WILL SEAL MY OIL RESERVOIR COMPONENTS AND PUT A DYE PACK IN AND HAVE ME COME BACK IN AFTER DRIVING 1000 MILES. AFTER READING THE REVIEWS ON THIS WEBSITE IT APPEARS MANY OTHERS HAVE THE SAME ISSUES WHICH TRULY FRIGHTENS ME I BOUGHT MY TRUCK BRAND NEW AND IT ON HAS 32500 MILES ON IT, I HOPE THAT SOME MAJOR INVESTIGATIONS OCCUR BEFORE SOMEONE GETS SERIOUSLY HURT OR WORSE.

  11. Other or unspecified, Aug 30, 2019

    CONTINUOUS SOFTWARE UPDATE MESSAGE PREVENTED USAGE OF ELECTRONIC EQUIPMENT WHILE VEHICLE IS TRAVELING ON THE ROAD. THIS RESULTS IN THE OPERATOR REMOVING THEIR EYES FROM THE ROAD TO DEAL WITH WHAT APPEARS TO BE NON-FUNCTIONING EQUIPMENT. NO SIMPLE CANCEL BUTTON WAS AVAILABLE TO PREVENT THIS MAJOR DISTRACTION AND SAFETY CONCERN WHILE TRAVELING. UPDATE MESSAGE DISABLES AND MAKES ELECTRONIC EQUIPMENT USELESS UNTIL UPDATE IS INSTALLED.

  12. Other or unspecified, Aug 29, 2019

    WHEN DRIVING MY JEEP IT ALL OF A SUDDEN STARTS BEEPING AND SAYING SERVICE SHIFTER, THEN MY WHOLE SHIFTER LIGHTS UP. WHEN I GO TO PUT MY CAR IN PARK IT REVERSES ABOUT 2 FEET BACK BEFORE IT PARKS AND EVEN THOUGH IM NOT MOVING MY JEEP SHOWS MY RPM AT 1.

  13. Power train, Other or unspecified, Aug 28, 2019

    THE CAR WAS PARKED. WHEN I STARTED THE CAR, ALL LIGHTS FOR THE GEARS (P,R,N,D) ON THE SHIFTER WERE LIGHT UP RED AND SERVICE SHIFTER MESSAGE APPEARED. I SHUT OFF THE VEHICLE AND RESTARTED IT AND THE CAR OPERATED NORMALLY. 3 DAYS LATER, THE SAME THING HAPPENED. A SEARCH ONLINE HAS SHOWN MANY JEEP OWNERS HAVE HAD THIS ISSUE.

  14. Other or unspecified, Aug 21, 2019

    TAKATA RECALL. I TURNED ON ENGINE TO MY 2016 JEEP CHEROKEE LATITUDE 30,000 MILES VEHICLE AND A 'SERVICE SHIFTER' APPEARED ON THE DASH SCREEN. THE SHIFTER ITSELF WERE ALL LID UP RED. WHICH MADE IT DIFFICULT TO IDENTIFY WHAT SHIFT I WAS CURRENTLY IN AND SHIFTERS REMAINED ALL RED WHILE THE JEEP WAS IN DRIVE AND IN MOTION. I FELT UNSAFE BECAUSE I HAD A TODDLER IN THE VEHICLE AND CURRENTLY PREGNANT AND FEEL THAT IT'S NECESSARY THAT JEEP TAKES ACTION IN SOLVING THIS MATTER.

  15. Other or unspecified, Fuel/propulsion system, Aug 14, 2019

    1. THERMOSTAT STATE AS PROBLEM TO MAKE ENGINE CHUG/STALL 2. AIR COMPRESSOR / CLUTCH UNIT NEEDED AT 61,000. HAVE 75 ANNIVERSARY JEEP AND REALLY NOTHING BUT PROBLEMS!! NOT HAPPY

  16. Other or unspecified, Aug 12, 2019

    THE SERVICE SHIFTER INDICATOR KEEPS COMING ON. IT COMES ON WHEN I START THE VEHICLE. AT TIMES IT WILL GO OFF WHEN I TURN OFF THE CAR BUT COMES BACK ON AFTER A WHILE.

  17. Other or unspecified, Engine, Aug 8, 2019

    SERVICE SHIFTER ERROR ON DASH BOARD. ALL LIGHTS ON GEAR SHIFTER COME ON AT ONCE P,R, N,D. IT ONLY COMES ON WHEN DRIVING AND DOESN'T GO OFF UNTIL THE CAR IS TURNED OFF. IT ISN'T DAILY BUT IT'S STILL SCARY.

  18. Other or unspecified, Aug 6, 2019

    SERVICE SHIFTER

  19. Electrical system, Other or unspecified, Aug 1, 2019

    VEHICLE'S SERVICE SHIFTER LIGHT REMAINS ON AND ALL LIGHTS BESIDE GEARS PRND REMAIN ON. OCCURS AT ANY GIVEN TIME WHETHER THE VEHICLE IS IN MOTION OR NOT.

  20. Steering, Electrical system, Other or unspecified, Jul 31, 2019

    SERVICE SHIFTER NOTIFICATION KEEPS POPPING UP AND YOU MUST STOP VEHICLE AND TURN IT OFF AND OPEN THE DOOR TO RESET IT. APPARENTLY THERE IS A PLASTIC PIECE THAT GOES BAD AND HAS TO BE REPLACED. THIS HAS HAPPENED A LOT SO WHY IS THERE NO RECALL?

  21. Other or unspecified, Jul 30, 2019

    WE HAVE HAD THE SERVICE SHIFTER MESSAGE COME ON SEVERAL TIMES SINCE WE HAVE OWNED THIS VEHICLE DEALER REPROGRAMS OR RESETS MESSAGE AND STAYS OFF FOR A WHILE THEN BACK ON. IT HAPPENS AT ANY TIME.

  22. Electrical system, Other or unspecified, Engine, Jul 28, 2019

    THE PROBLEM STARTED 7/23/2019. THE JEEP IS STOPPING RANDOMLY AT RED LIGHTS AND STOP SIGNS. IT STARTS BACK UP BUT THE AC IS ON DEFROST AND I HAVE TO PUT IT BACK ON COOL. THE FIRST TIME IT DID THIS I READ ABOUT SOME REVIEWS THAT STATED IT COULD BE BECAUSE AN OIL CHANGE IS NEEDED. SINCE IT WAS TIME FOR AN OIL CHANGE, I DID THAT. BUT THE NEXT DAY IT DID THE SAME THING, RANDOMLY STOPPING. ALSO CHANGED A DIRTY AIR FILTER. SCHEDULED A DIAGNOSTIC TEST FOR 7/29/19 AND WILL SEE IF JEEP CAN HELP WITH THIS PROBLEM.

  23. Other or unspecified, Jul 25, 2019

    GEAR SHIFTER - THE "SERVICE SHIFTER" APPEARS AND ALL THE GEAR SHIFT LIGHTS COME ON. COMES ON OFTEN. WAS REPAIRED MONTHS AGO. NOW APPEARING FREQUENTLY.

  24. Other or unspecified, Jul 18, 2019

    SERVICE SHIFTER LIGHT CAME ON WITH ALL LIGHTS ILLUMINATED ON THE GEAR SHIFTER. COULD NOT CHANGE GEARS. THIS HAPPENED UPON STARTING THE CAR IN THE DRIVEWAY AND PUTTING THE CAR IN REVERSE.

  25. Other or unspecified, Electronic stability control (ESC), Jul 18, 2019

    TRUCK KEEPS LOSING POWER LIKE IT WANTS TO STALL AND THE SERVICE SHIIFTER IS ON. I TOOK IT TO A SHOP AND THEY CAN FIND OUT WHY THE TRUCK IS LOSING POWER AND THIS IS THE 3RD TIME THE SERVICE SHIFTER HAS BEEN ON.