2016 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.
Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, automatic transmissionApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Campaign 23V302000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Campaign 16V287000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Campaign 16V284000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Representative owner complaints
1,406 reports, newest first.
Other or unspecified, Jan 11, 2021
THE 'SERVICE SHIFTER' ALERT IS ON, I HAVE A 2016 JEEP CHEROKEE WITH 21000 MILES. I HAVE DONE SOME INVESTIGATING AND IT LOOKS LIKE THIS IS A MAJOR PROBLEM FOR MANY JEEP'S, YET IS NOT A RECALL.
Engine, Jan 4, 2021
EIGHT TIMES NOW MY 2016 JEEP CHEROKEE WILL JUST QUIT. DEALERSHIP KEEPS MAKING ME CHECK MY OIL MYSELF. I AM 3000 MILES BEFORE A SCHEDULED OIL CHANGE AND THE VEHICLE HAS JUST STOPPED RUNNING WHILE DRIVING 50 MPH AGAIN. THIS IS VERY DANGEROUS . I LIVE IN A RURAL AREA WHERE THE SPEED LIMIT IS 55 ON ALMOST ALL ROADS. I WAS ALMOST HIT BY A SEMI WAITING FOR A TOW. I GOT HOME AND AGAIN MY OIL IS LOW. MY CAR IS NOT LEAKING OIL. AGAIN I WILL HAVE TO TOW TO DEALER FOR THEM TO PUT OIL IN AND DO NOTHING TO FIX THIS OIL CONSUMPTION PROBLEM. THE VEHICLE IS IN FULL MOTION. DASHBOARD GIVES A WARNING TO PUT CAR IN GEAR WHILE DRIVING. WHEN IT IS IN GEAR
Power train, Dec 28, 2020
I BROUGHT MY VEHICLE TO THE DEALERSHIP BACK IN NOVEMBER AND THEY DIAGNOSED IT AS THE POWER TRANSFER UNIT FAILURE. THERE WAS A RECALL BUT THEY SAID MY VIN DID NOT FALL UNDER IT. I HAD THEM ORDER THE PART AND THEY KEEP GIVING ME NEW ETA'S ON THE PART. AS OF TODAY THEY HAVE INFORMED ME THAT THERE IS SUCH A DEMAND FOR THIS PART THEY HAVE GIVEN ME A NEW ETA OF FEBRUARY 4TH 2021. THE DEALER ACKNOWLEDGES THAT THIS IS A KNOWN ISSUE SO WHY ISN'T MY VEHICLE COVERED. NOW I WILL NEED TO RENT A CAR FOR AT LEAST A MONTH AND A HALF IF THERE ETA IS CORRECT WHICH IT HASN'T BEEN THE LAST 5 TIMES. I BELIEVE THIS SHOULD BE A RECALL AS THEY CAN'T MAKE THIS PART FAST ENOUGH FOR THE DEMAND. I PREVIOUSLY PUT THIS CLAIM IN BUT HAVE NOT GOTTEN ANY RESPONSE. I BELIEVE THIS IS A MAJOR ISSUE POSSIBLY NOT BEING REPORTED BY CUSTOMERS WHO DO NOT HAVE TO ABSORB THE COST.
Engine, Dec 28, 2020
VEHICLE ENGAGES EMERGENCY BREAK AND SERVICE TRANSMISSION WHILE IN MOTION'REDUCING THE SPEED TO 0. IT FORCES A RESTART AND ONCE THE RESTART IS DONE VEHICLE WILL MAKE ABRUPT SOUNDS WHILE SHIFTING GEARS. STEERING WILL BECOME STIFF AND VEHICLE WILL DO THIS ON REGULAR STREET ROAD OR HIGHWAY MAKING IT DANGEROUS. ONCE VEHICLE IS RESTARTED A FEW TIMES SENSORS CLEAR OUT. IT'S BECOME UNSAFE TO DRIVE.
Power train, Electrical system, Dec 28, 2020
THE 'SERVICE SHIFTER ' ICON WAS ILLUMINATED AS WELL AS THE GEAR SELECTOR INDICATOR LIGHTS. THIS IS THE SECOND TIME THIS HAS HAPPENED. AFTER REVIEWING WEB SITES THIS IS AN INHERENT PROBLEM WITH THE JEEP CHEROKEES.
Power train, Electrical system, Dec 28, 2020
I KEEP HAVING 'SERVICE SHIFTER' POP UP WHERE THE SPEEDOMETER IS. IT ORIGINALLY POPPED UP ABOUT 3 MONTHS AFTER I PURCHASED THE VEHICLE. IT POPS UP AT RANDOM TIMES WHILE THE VEHICLE IS MOVING. I HAVE TAKEN THE VEHICLE IN 3 TIMES TO HAVE IT LOOKED AT. THE FIRST TIME THEY REPLACED A WIRING HARNESS. THE SECOND TIME THEY SAID NOTHING IS WRONG. AND THE THIRD TIME THEY CLEANED A CONNECTOR. AFTER ALL THREE TIMES I TOOK THE VEHICLE IN THE CAR WAS FINE FOR ABOUT A MONTH, THEN THE MESSAGE CAME BACK.
Electrical system, Engine, Dec 24, 2020
CAR SHUT DOWN IN MIDDLE OF ROAD, HAPPENED FEW MORE TIMES, CAR IS CONSUMING GAS IN LESS THEN 700 MILES, MECH SAYS ITS A ENGINE ISSUE, I HAVE TO REFILE EVERY FEW DAYS, CAR IS STRUGGLING TO MOVE, I FEAR SHUT DOWN AGAIN IF I DO NOT FILL IN A DANGEROUS LOCATION
Other or unspecified, Dec 24, 2020
SERVICE SHIFTER WARNING LIGHT HAS POPPED UP ON MY JEEP TWICE NOW.
Other or unspecified, Dec 22, 2020
VEHICLE DIES AND YOU LOSE POWER STEERING AND BRAKING. VEHICLE WAS BEING DRIVEN VERY SLOWLY IN A RESIDENTIAL AREA WHEN IT WOULD NOT ACCELERATE AND DIED. POWER STEERING LOSS AND BRAKE LOSS MAKES IT VERY HARD TO PULL OVER. DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT OR DUPLICATE THE PROBLEM. THIS CAR IS DEATH TRAP AND I WOULD LIKE THE ENGINE REPLACED. OR BE ABLE TO GET RID OF IT WITHOUT PAYING A FORTUNE. ALSO 2 DAYS BEFORE THIS IT STOPPED ACCELERATING WHILE GOING 50 PMH.
Engine, Dec 20, 2020
VEHICLE STALL WHILE PARKED OR DURING MID TURN. VEHICLE WOULD ALSO HAVE SOME SORT OF OVERHEATING WHICH CAUSES ENGINE LIGHT TO COME ONE AND VEHICLE STARTS TO LOSE POWER CAUSING LIGHTS TO HAVE A SHORT FLICKER. ALL ISSUE HAPPEN DURING MOTION AND WHILE PARKED.
Other or unspecified, Dec 20, 2020
MY CAR SHUTS OFF WHILE DRIVING. GENERALLY WHEN MAKING TURNS, WHILE I'M DECELERATING IT DECIDES TO DECELERATE TO WHERE I'M NOW GOING JUST A FEW MILES AN HOUR TO COMPLETELY SHUTTING OFF. THIS IS EXTREMELY DANGEROUS. I'VE REPLACED MY BATTERY TO MAKE SURE IT WASN'T AN ISSUE AND MY BATTERY LIGHT DID COME ON AS WELL AFTER THE SHUT OFF. MY SCREEN ALSO TELLS ME TO PUT MY CAR IN PARK AND CHOOSE DESIRED GEAR. WHEN MY CAR IS CLEARLY IN DRIVE BUT COMPLETELY SHUT DOWN. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND THE PICTURE IS FROM TODAY, THIS BATTERY WAS REPLACED YESTERDAY.
Engine, Dec 18, 2020
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART HOWEVER, THERE WAS A DELAY AND AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO KEYS AUTO CENTER (1618 N ROOSEVELT BLVD, KEY WEST, FL 33040) WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Power train, Electrical system, Dec 17, 2020
SERVICE SHIFTER WARNING COMES ON, RANDOMLY, AND VEHICLE NEEDS TO BE SHUT OFF AND RESTARTED TO CLEAR WARNING AND WARNING INDICATOR LIGHTS AS NOTHING, GEAR RELATED, WILL FUNCTION (DRIVE/REVERSE, ETC) UNTIL SAID RESTART IS DONE. NOTE THIS HAPPENED WHILE TRYING TO DRIVE/SHIFT/PARK, ETC. THERE IS NOTHING THAT INDICATES A MALFUNCTION WILL HAPPEN AND GIVEN IT HAS HAPPENED WHILE DRIVING, SAFETY IS A MAJOR CONCERN. IT HAS HAPPENED MULTIPLE TIMES SINCE 12.2.20 WITH THE MOST RECENT BEING 12.16.20
Other or unspecified, Dec 9, 2020
SERVICE SHIFTER LIGHT. WHEN IT COMES ON IT AFFECTS ALL OF THE CAR'S FEATURES, REMOTE, CRUISE, SPEEDOMETER. HAVE HAD FIXED AT THE DEALERSHIP 3 TO 4 TIMES.
Engine, Dec 8, 2020
THE JEEP HAS 36.4K MILES. WHEN I DRIVE THE CAR IS OVERHEATING AND SHOOTS ALL THE WAY HOT INTO THE RED AND THEN COOLS DOWN, THEN GOES UP AGAIN. IT HAPPENED 4 TIMES IN 15 MIN. WE FILLED IT WITH ANTIFREEZE. THERE IS NO LEAK. THE DEALER COULDN'T FIND A PROBLEM BUT MY MECHANIC SAYS IT'S AN ENGINE DEFECT THAT CHRYSLER NEEDS TO FIX. IT ALSO HAS A CYLINDER MISFIRE THAT I HAVE HAD TO HAVE FIXED BY CHRYSLER TWICE IN SEPTEMBER AND DECEMBER BECAUSE IT CHUGS WHEN I START THE CAR AND AT STOP LIGHTS. THE CHECK ENGINE LIGHT COMES ON. THEY SAY IT'S BAD SPARK PLUGS. I ONLY DRIVE ABOUT 14 MILES A DAY.
Engine, Dec 1, 2020
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO BLUE RIBBON CHEVROLET BUICK GMC INC (1701 S KERR BLVD, SALLISAW, OK 74955, (918) 416-4590) AND THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS LOW AND AS A FEATURE OF THE VEHICLE, THE VEHICLE STALLED DUE TO LOW OIL LEVEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN OIL CHANGE WAS PERFORMED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Electrical system, Other or unspecified, Nov 30, 2020
I BOUGHT A 2016 JEEP CHEROKEE LATITUDE WITH 56,000. I HAD IT FOR 1 DAY BEFORE I GOT A SERVICE SHIFTER WARNING ON MY DASHBOARD AND ALL OF THE LIGHTS ON THE SHIFTER LIT UP RED. I CALLED THE DEALERSHIP AND THEY TOLD ME TO COME IN RIGHT AWAY, BUT THE LIGHT WENT OFF WHEN I TURNED THE CAR OFF. THE LIGHT DIDN'T COME BACK ON FOR A FEW WEEK, BUT NOW IT COMES ON EVERYDAY. I HAVE READ SEVERAL FORUMS ABOUT PEOPLE HAVING THE SAME ISSUES WITH THEIR 2016-2019 JEEP'S, AND EVEN AFTER GETTING THE WIRING AND SHIFTER REPLACED THE ISSUE WILL COME BACK. I'VE READ ABOUT PEOPLE WHOSE CAR GETS STUCK IN GEAR AND THEY CAN'T PUT IT INTO DRIVE OR PARK. THIS NEEDS TO BE LOOKED INTO BECAUSE PEOPLE CANNOT AFFORD TO KEEP PAYING TO HAVE THE ISSUE 'FIXED' WHEN IT ISN'T REALLY GETTING FIXED AND NOBODY KNOWS WHY.
Power train, Structure, Nov 30, 2020
I RECEIVED A NOTIFICATION A FEW TIMES SAYING SERVICE TRANSMISSION. THE LIGHT WOULD STAY ON FOR A DAY THEN GO AWAY. UPON THE THIRD TIME OR RECEIVING THIS MESSAGE I NOTICED MY CAR STARTED SHIFTING HARD WHILE ACCELERATING. I HAD SOMEONE CHECK MY CODES AND I RECEIVED 3 CODES. B10E9, B10EA, AND P1DB7. I HAVE READ SO MANY SIMILAR PROBLEMS WITH THIS VEHICLE AND I NOTICED MY VIN IS NOT ON THE RECALL LIST. I ONLY HAD THIS CAR FOR 2 MONTHS BEFORE I GOT ANY OF THESE MESSAGES AND STARTED HAVING THESE ISSUES. I CAN'T AFFORD TO FIX THIS AT THE MOMENT AND IT'S REALLY STRESSFUL TRYING TO FIGURE OUT WHAT IS WRONG WITH MY CAR. ITS VERY DANGEROUS TO DRIVE. PLEASE HELP.
Electrical system, Vehicle speed control, Engine, Nov 23, 2020
AS I WAS DRIVING ON THE HIGHWAY OUT OF NO WHERE MY JEEP BEGUN TO STALL AND ALL THE LIGHTS SHUT OFF AND LOST POWER, I ALMOST WAS INVOLVED IN AN ACCIDENT DUE TO LOSS OF CONTROL OF THE VEHICLE THIS IS THE 3 TIME IT HAPPENS IN 2 DAYS IT RUNS FINE AND OUT OF NO WHERE THIS PROBLEM HAPPENS. I CHECKED WITH THE CODE READER AND ALOT IF CODES WITH THE LETTER U POPPED UP STEERING WHEEL SENSOR AND OTHER THINGS I'VE NEVER HEARD OFG I WAITED FOR THE VEHICLE TO GET COLD CHECKED THE HARNESS AND PUT A NEW BATTERY. BROUGHT IT TO HAVE THE ALTERNATOR CHECKED AT ADVANCED AUTO AND THE ALTERNATOR IS FINE. LEAVING ADVANCED AUTO IT HAPPENED AGAIN AND I HAD TO CALL ROAD SIDE ASSISTANCE TO TOW THE JEEP HOME. THIS MORNING IT STARTED RUNNING FINE ON OUR WAY TO THE STORE A MILE AWAY SAMETHING. WHAT'S GOING ON? I RESEARCH AND THERES HUNDREDS OF PEOPLE WITH THE SAME ISSUE YET NO RESULTS OR CLARIFICATION.
Electrical system, Engine, Nov 23, 2020
ON NUMEROUS OCCASIONS, MY 2016 JEEP CHEROKEE SHUT DOWN MID TURN OR WHILE DRIVING. ON MANY TURNS, IT DIES AS I COMPLETE THE TURN. I AM WRITING THIS COMPLAINT BECAUSE ON MY WAY TO WORK, MY JEEP'S ENGINE SHUT OFF IN THE MIDDLE OF THE TURN ON A CITY STREET IN MORNING TRAFFIC. THIS HAS HAPPENED BEFORE. MY JEEP DEALER SAID HE HAS SEEN THIS HAPPEN TO "10-11 CHRYSLER/JEEP/DODGE/RAM VEHICLES". HIS SUGGESTIONS WAS "TO GET AN OIL CHANGE" AND IT WILL FIX IT. I WENT TO GET AN OIL CHANGE MY CAR ENGINE SHUT OFF IN THE MIDDLE OF THE BUSIEST STREET IN THE CITY DURING LUNCH TRAFFIC. THIS HAS HAPPENED 5-7 TIMES THIS YEAR. I CANNOT BELIEVE THIS HAS NOT BEEN ADDRESSED. THIS IS LIFE THREATENING. I IMAGINE THIS IS HAPPENING ON THE HIGHWAY AND FREE WAY WITH OTHER CUSTOMERS. CARS WERE SWERVING TO AVOID A COLLISION WITH MY CAR. IF YOU WERE TO RESEARCH THIS ISSUE ON GOOGLE, IT'S THE FIRST RESULT. THE ENGINE LITERALLY STOPS IN THE MIDDLE OF OPERATION. HOW ELSE DOES THIS NEED TO BE PHRASED TO GET JEEP'S ATTENTION?
Power train, Nov 22, 2020
VEHICLE WOULD JERK OR STALL WHEN DRIVING FROM A STOP IN THE CITY OR EVEN DRIVING ON A HIGHWAY. PROBLEMS OCCURRED SINCE VEHICLE WAS BOUGHT AND HAS PROGRESSLY GOTTEN WORSE TO THE POINT THAT IT IS VERY NOTICEABLE. ENGINE LIGHT WOULD COME ON NOW WITH A SERVICE TRANSMISSION MESSAGE. TRANSMISSION DOES NOT HAVE A DIPSTICK TO CHECK FLUID LEVELS. OWNER'S MANUEL STATES TRANSMISSION FLUID DOES NOT NEED TO BE CHECKED AND TRANSMISSION IS ENCLOSED. OWNER'S MANUEL STATES TRANSMISSION DOES NOT NEED TO BE SERVICED FOR THE LIFE OF THE VEHICLE WHICH I AM ASSUMING MIGHT BE A FALSE STATEMENT. PROBLEM CAUSING TRANSMISSION PROBLEM IS UNKNOWN. VEHICLE'S TRANSMISSION HAS NOT BEEN SERVICE BECAUSE OWNER'S MANUEL STATES IT DOES NOT NEED TO. PROBLEM WOULD RESOLVED BY TURNING ENGINE OFF AND THEN BACK ON. SOMETIMES TRANSMISSION BEING STUCK IN A GEAR WILL BE RESOLVED ON ITS OWN IF GAS PEDAL IS KEPT IN THE DOWN POSITION.
Other or unspecified, Nov 19, 2020
WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON, BLOCKING THE SPEEDOMETER. ALL THE LIGHTS FOR THE DIFFERENT GEARS LIGHT. IT WILL RESET AFTER THE CAR IS RESTARTING, BUT WILL COME BACK ON AFTER CITY DRIVING FOR ABOUT 200 MILES OR AFTER DRIVING ON ROUGHER CITY ROADS.
Steering, Vehicle speed control, Engine, Nov 18, 2020
ENGINE BURNS TO MUCH OIL. OIL LIGHT DOES NOT COME ON UNTIL ALMOST COMPLETELY OUT OF OIL. CAR STOPS SUDDENLY AND WILL NOT ACCELERATE. AN ERROR MESSAGE WILL POP UP TELLING YOU TO PUT YOUR CAR IN PARK AND YOU'LL HAVE TO TRY TO START IT A COUPLE TIMES AND IT WILL TURN OVER BEFORE START.
Other or unspecified, Nov 17, 2020
SERVICE SHIFTER APPEARED AND I RESET BY PULLING OVER SHUTTING OFF VEHICLE, OPENING DOOR AND RE-INSERT KEY AND START. WAS HAPPENING ONCE A MONTH, NOW HAPPENS EVERY TIME I DRIVE. CAN'T VIEW ANY VEHICLE INFORMATION AS IT FREEZES THE SCREEN. HAPPENS REGARDLESS OF WHERE I AM DRIVING. WILL EVEN HAPPEN ON A REMOTE START SITTING IDLE.
Power train, Nov 16, 2020
WHILE DRIVING A SERVICE 4WHEEL DRIVE LIGHT CAME ON. AFTER INVESTIGATION THERE SEEMS TO BE A RECALL ON THE PTU'S BUT MY CAR WAS NOT LISTED. AFTER INVESTIGATION THIS SEEMS TO BE A WELL KNOW ISSUE WITH THESE PTU'S FAILING. I BROUGHT THE CAR TO THE DEALERSHIP AND THEY CAN'T EVEN LOCATE ONE OR GET AN ETA FOR THESE UNITS BECAUSE THEY ARE IN SO MUCH DEMAND. NO MATTER WHAT DEALER I CALL THEY ARE ALREADY WELL AWARE OF THE ISSUE AS SOON AS I SAY PTU WHICH PROVES THIS IS A WELL KNOWN ISSUE.