2016 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.
Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, automatic transmissionApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Campaign 23V302000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Campaign 16V287000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Campaign 16V284000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Representative owner complaints
1,406 reports, newest first.
Engine, Dec 4, 2019
CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO LOCAL JEEP DEALERSHIP. VEHICLE HAS APPROX. 38,000 MILES AND THE THERMOSTAT HOUSING ASSEMBLY IS MALFUNCTIONING AND NEEDS TO BE REPLACED. TOLD BY DEALERSHIP THIS IS A COMMON ISSUE WITH 2015/2016 CHEROKEES BETWEEN 30,000 AND 40,000 MILES. VEHICLE IS NO LONGER UNDER WARRANTY. IF THIS IS SUCH A COMMON OCCURRENCE, SHOULDN'T THIS BE A RECALL? IF IGNORED, THIS COULD LEAD TO SEVERE ENGINE DAMAGE.
Engine, Fuel/propulsion system, Nov 29, 2019
DROVE CAR FOR ONLY 2-3 BLOCKS AFTER SITTING 8 HOURS WHILE AT WORK (FIRST TIME 11/12/19 - OUTSIDE TEMP IN THE 30'S) AND THE SECOND TIME OVERNIGHT IN UNHEATED GARAGE (11/23/19 - OUTSIDE TEMPS IN THE 30'S), WHILE TURNING RIGHT AT A STOPLIGHT TO ENTER ON TO A MAJOR ARTERY (FIRST TIME) AND A STOP-SIGN TO ENTER ONTO A RESIDENTIAL STREET (SECOND TIME) THE CAR SHUT ITSELF OFF COMING TO A COMPLETE STOP. BOTH TIMES CAR WAS NOT "WARMED-UP" BEFORE DRIVING. CONTACTED A LOCAL CHRYSLER/JEEP DEALER WHO GOT US IN FOR CHECK-UP 11/27/19 AND EVENTUALLY SAID THE ENGINE OIL WAS BELOW THE DIPSTICK AND IF THE OIL GETS TOO LOW THE ENGINE WILL GET HOT AND TO PREVENT ENGINE DAMAGE THE CAR WILL SHUT DOWN AUTOMATICALLY. THIS HAS NEVER HAPPENED BEFORE DESPITE US TRAVELING FOR THE PAST 4 SUMMERS APPROXIMATELY 4000 MILES FROM KANSAS CITY TO YELLOWSTONE NATIONAL PARK AND BACK, AND THE SUMMER OF 2018 TO YELLOWSTONE, SEATTLE AND BACK (TOTAL OF OVER 5000 MILES AND EACH TIME NOT GETTING ANOTHER OIL CHANGE FOR OVER ANOTHER MONTH TO 5 MONTHS OF CITY DRIVING ONCE WE GOT BACK HOME. THE LAST OIL CHANGE WE HAD BEFORE THESE TWO INCIDENTS REFERENCED ABOVE WAS ON JULY 19, 2019 AND THE MILEAGE WAS 53191. THE MILEAGE ON THE CAR NOW IS 56916. TAKEN INTO ACCOUNT THAT WE'VE PROBABLY DRIVEN ABOUT 150 MILES SINCE THE FIRST INCIDENT UNTIL RIGHT NOW, THAT MEANS WE'RE "DOWN" 1 QUART/1800 MILES. RESEARCHING "GOOGLE", THERE ARE MULTIPLE COMPLAINTS FROM OTHER CHEROKEE OWNERS OF 2016 OR OTHER YEAR MODELS OF THE SAME ISSUE. THEY SAY JEEP FEELS 1 QUART OF OIL USED/1000MILES OF DRIVING IS ACCEPTABLE. EVEN SO, MY CONCERN IS WHY MY VEHICLE IS SUDDENLY EXPERIENCING THIS POWER LOSS AND OIL USAGE WHEN FOR THE PAST 5 YEARS (PURCHASED CAR 10/31/2015) IT HAS NEVER BEEN AN ISSUE. ONE OIL CHANGE MILEAGE WAS OVER 7500 MILES AND YET WE NEVER HAD THIS PROBLEM. THE OIL LIGHT HAS NEVER COME ON TO WARN OF LOW OIL PRESSURE.
Steering, Nov 26, 2019
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A GRINDING NOISE COMING FROM THE STEERING WHEEL. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE AXLE SHAFT ASSEMBLY FAILED. THE CONTACT STATED THAT SHE WAS NOT INFORMED OF ANY FAILURES WITH THE VEHICLE WHEN IT WAS PURCHASED IN MARCH OF 2019. THE CONTACT ALSO STATED THAT THE WIPER ARMS MALFUNCTIONED. THE FAILURES BEGAN WHEN THE VEHICLE WAS PURCHASED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,934.
Electrical system, Other or unspecified, Nov 25, 2019
SERVICE SHIFTER INDICATOR COMES ON- SOLID RED LIGHTS APPEAR ON THE SHIFTER IN EVERY GEAR. COMES ON EVERY COUPLE OF DAYS. CARGURUS HAS SEVERAL PEOPLE COMPLAINING ABOUT EXPERIENCING THE SAME PROBLEM. DEALERSHIPS SEEM TO NOT REALLY KNOW WHAT THE REAL PROBLEM IS, REPLACING ENGINES, TRANSMISSIONS, SHIFTERS- ONLY TO HAVE THE PROBLEM COME BACK FOR THESE FOLKS. CLEARLY, A RECALL IS IN ORDER. I AM CONCERNED IF I TAKE MINE IN, I WILL HAVE THE SAME PROBLEM AS THE OTHERS, PRICE GOUGED- WITH NO REAL SOLUTION. HERE IS THE LINK FOR THE FEED OF PROBLEMS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS947921
Power train, Nov 22, 2019
MULTIPLE INSTANCES OF SERVICE SHIFTER MESSAGE OCCURRING WHILE DRIVING OR IMMEDIATELY AFTER DEPARTURE. MUST PLACE CAR IN PARK AND TURN OFF VEHICLE. RESTART VEHICLE NO FURTHER ISSUES. DOES NOT TYPICALLY REOCCUR WITHIN A FEW DAYS. 1-6 WEEKS BETWEEN OCCURRENCE. NO ERROR MESSAGE, NO ISSUES NOTED BY MECHANIC. CONCERNING FROM A SAFETY STANDPOINT.
Engine, Nov 22, 2019
CEI P0128 COOLANT TEMPERATURE TOO COLD. NO OVERHEATING ISSUES, TEMPS HAVE REMAINED CONSISTENTLY. CAME ON WHILE DRIVING. THERMOSTAT NEEDS REPLACING IN ONLY 4 YEARS FROM PURCHASE. TEMPS HAVE ONLY BEEN HOVERING AROUND FREEZING.
Electrical system, Other or unspecified, Engine, Nov 22, 2019
FAULTY ENGINE WITH EXCESSIVE OIL CONSUMPTION. ENGINE PISTON BLOWN AT 54K, ON BRAND NEW 2016 JEEP CHEROKEE, AND CONSEQUENTLY REPAIRED UNDER MANUFACTURER WARRANTY. FCA AND DEALERSHIP DIFFICULT TO WORK WITH AND ATTEMPTED EVERYTHING TO AVOID THE REPAIR UNTIL I OBTAINED LEGAL COUNSEL. THE VEHICLE STILL RANDOMLY SHUTS OFF WHILE BEING OPERATED WHICH MAKES IT A DANGER TO ALL. I HAVE ALSO EXPERIENCED ISSUES WITH THE TRANSMISSION, WHICH THE DEALERSHIP SAID STEMMED FROM THE ELECTRICAL SYSTEM. THE VEHICLE WOULD GET "STUCK" IN A PARTICULAR AND CAUSE THE VEHICLE TO "JUMP" WHILE ATTEMPTING TO IDLE DOWN. LASTLY, THE SERVICE SHIFTER LIGHT HAS COME ON. THE LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION AND DOES NOT APPEAR TO EFFECT THE OPERATION OF THE VEHICLE. NEVERTHELESS, THIS IS ANOTHER PROBLEM ADDED TO THE ENGINE AND TRANSMISSION ISSUES. THIS VEHICLE IS TRASH AND NEEDS TO BE COMPLETELY RECALLED. SHAME ON FCA FOR SELLING THIS VEHICLE WITH A TON OF DEFECTS. SHAME ON ANY AUTHORITY THAT DOES NOT INVESTIGATE THE CLAIMS REGARDING THIS VEHICLE, OR DOES IT TAKE A CATASTROPHIC EVENT TO GATHER YOUR ATTENTION.
Engine, Nov 21, 2019
2016 JEEP CHEROKEE APPROX. 58,000 MILES BEGAN SHUTTING DOWN WHILE EXITING THE PARKING GARAGE, STALLED OUT SEVERAL TIMES AND STEERING AND ALL CONTROL OF THE VEHICLE WAS LOST. TOOK IT TO THE SHOP AND AFTER RUNNING DIAGNOSTIC WAS TOLD THAT NOTHING COULD BE FOUND TO BE WRONG WITH THE VEHICLE. DID NOT DRIVE THE VEHICLE FOR A WEEK AND WHEN IT WAS DRIVEN AGAIN BEGAN DISPLAYING THE SAME PROBLEMS WITH COMPLETE SHUT DOWN. AFTER SOME INVESTIGATION ON THIS WEB SITE AND OTHERS, I FOUND THAT THIS IS A COMMON PROBLEM WITH THE 2016 JEEP CHEROKEE DUE TO THE BUILT IN KILL SWITCH TO PROTECT THE ENGINE WHEN THE OIL IS LOW. I CHECKED THE OIL AND IT WAS INDEED LOW. PRIOR TO THIS FAILURE, THE VEHICLE HAS BEEN WELL MAINTAINED WITH ALL RECOMMENDED OIL CHANGES AND PREVENTATIVE MAINTENANCE. JEEP/CHRYSLERS SOLUTION TO THE PROBLEM-CHECK YOUR OIL MORE OFTEN! THIS VEHICLE IS DANGEROUS-NOT ONLY TO THE DRIVER AND PASSENGERS BUT TO OTHER VEHICLES ON THE ROADS AS THE VEHICLE STOPS WITH NO WARNING AND COULD CAUSE MAJOR ACCIDENTS AND DEATHS. THEY NEED TO BE TAKEN OFF OF THE ROADWAYS
Power train, Nov 20, 2019
EVENT 1 (NOV 2019) WAS PASSING A CAR, GOING 68 ON FREEWAY, GOT INTO RIGHT LANE BACKED MY FOOT OFF THE GAS TO SLOW A BIT AND THE CAR STAYED IN "PASSING GEAR" REVVED UP HIGH ON THE TACH. AND WOULD NOT COME BACK DOWN UNTIL I TOOK MY FOOT COMPLETELY OFF THE GAS. EVENT 2 (NOV 18, 2019) STOPPED AT A STOP SIGN, APPLIED GAS TO GO AND IT WENT NOWHERE. THE ENGINE SOUNDED LIKE IT WAS GOING FAST, BUT I WAS NOT IN GEAR. I HAD TO TAKE MY FOOT COMPLETELY OFF THE GAS, THE CAR LUNGED FORWARD WITH TWO QUICK HOPS A COUPLE OF TIMES THEN WENT INTO GEAR. EVENT 3 (NOV 20, 2019) GOING SLOW IN A PARKING LOT THE CAR JUST DIED ON ME. NO REASON. THIS JEEP HAS ONLY 28,000 MILES ON IT. IT SHIFTS HARD!! ACTUALLY GOES INTO GEAR AT TIMES SO ROUGH THAT IT MAKES ME LUNGE FORWARD, IT JERKS A LOT WHILE GOING SLOW LIKE IT'S NOT IN THE RIGHT GEAR. I AM GOING TO JEEP TOMORROW TO HAVE IT CHECKED OUT, BUT AFTER READING ALL THESE COMPLAINTS, I SEE WHERE I MIGHT BE IN FOR A LONG HAUL.
Other or unspecified, Nov 20, 2019
I HAVE HAD THIS CAR FOR MONTH, AND THIS HAS HAPPENED 4 TIMES. WHEN IDLING AT A LIGHT OR STOP SIGN, CAR COMPLETELY SHUTS OFF AND CAN'T BE TURNED BACK ON FOR SEVERAL MINUTES. DASHBOARD AND TOUCHSCREEN GO BLACK AND CAN'T EVEN TURN ON HAZARDS TO ALERT PEOPLE BEHIND YOU.
Engine, Nov 19, 2019
CEI P0128 COOLANT TEMPERATURE TOO COLD. HAVING TO REPLACE THERMOSTAT ON A CAR ONLY 3 YEARS OLD. TEMPS HAVE NOT BEEN BELOW FREEZING & DIDN'T HAVE THIS ISSUE LAST WINTER. THERMOSTAT IS STUCK OPEN SO GAS CONSUMPTION HAS INCREASED & HEAT HAS DECREASED.
Other or unspecified, Visibility/wiper, Nov 18, 2019
IN MY CHEROKEE THE SERVICE SHIFTER INDICATOR CAME ON. ALL THE POSITIONS ON THE SHIFTER LITE UP (P,R,D AND THE + -) THIS APPEARS TO BE A PROBLEM WITH THIS MODEL. I LOOKED AT SEVERAL OTHER COMMENTS ON LINE. I WAS LEAVING A DRIVE IN AND WHEN I PUT IT IN REVERSE EVERYTHING TURNED RED AND THE SERVICE SHIFTER ILLUMINATED IN MY MESSAGE CENTER. I WAS ABLE TO MAKE IT HOME. WHEN I GOT HOME I TURNED THE VEHICLE OFF. WHEN I TURNED IT BACK ON EVERYTHING WAS BACK TO NORMAL. I HAD A ISSUE RIGHT AFTER I BOUGHT THE VEHICLE. IT WAS STUCK IN PARK AND HAD TO BE TOWED BACK TO THE DEALERSHIP. I BELIEVE THE MILEAGE WAS AROUND 2000 MILES. I CURRENTLY HAVE APPROXIMATELY 83000 MILE ON THE VEHICLE.
Electrical system, Nov 18, 2019
MY REAR GLASS WINDSHIELD BURST WHEN HEATING UP USING REMOTE START. I'VE READ MULTIPLE COMPLAINTS ABOUT THIS HAPPENING WITH JEEPS AS WELL AS FORD TRUCKS. IT'S VERY DANGEROUS. THERE NEEDS TO BE A RECALL! CONSUMERS SHOULD NOT HAVE TO PAY FOR SOMETHING THAT WAS ENGINEERED FAULTY.
Power train, Nov 17, 2019
WHEN CAR IS PUT INTO NEUTRAL, THE SPORT SHIFTER MODE IS ACTIVATED AND OCCASIONALLY WHEN PUT INTO REVERSE, SERVICE SHIFTER MESSAGE APPEARS ON DASH AND ALL PRND LIGHTS APPEAR LIT. DOESN'T APPEAR TO AFFECT DRIVING BUT IS WORRISOME. CURRENT MILEAGE IS 47,000
Power train, Nov 17, 2019
ON VARIOUS OCCASIONS (3 SO FAR) THE "SERVICE SHIFTER" WARNING MESSAGE CAME ON. BY SHUTTING OFF THE IGNITION THE PROBLEM WOULD CLEAR. ON NUMEROUS OTHER OCCASIONS I GOT A "CHECK TRANSMISSION" ...UNKNOWN PROBLEM WARNING. THESE WARNING MESSAGES ALL OCCURRED WHILE THE VEHICLE WAS IN MOTION, ON CITY STREETS UNDER NORMAL DRIVING CONDITIONS. I TOOK THE VEHICLE TO MY DEALER AND A CHECK CAME UP WITH "TRANSMISSION MODULATOR, UNKNOWN PROBLEM" WAS NOTED. AN APPOINTMENT WAS MADE BUT THE MESSAGES CLEARED ON IT'S OWN (2 OCCASIONS FOR THE TRANSMISSION WARNING). THE DEALER ADVISED ME THAT NOTHING COULD BE DONE WITHOUT THE MESSAGE BEING ACTIVE.
Power train, Nov 17, 2019
WHILE DRIVING ON A HIGHWAY WITH A SPEED LIMIT OF 65 MPH AND HEAVY TRAFFIC, ALL OF THE SUDDEN MY VEHICLE WOULD NOT SHIFT OUT OF 3RD GEAR. ONCE I REACHED AROUND 40MPH AND TRIED TO ACCELERATE I FELT KNOCK AND SHAKING. THE ENGINE WOULD CONTINUE TO REV, HOWEVER NO ACCELERATION OR SHIFTING WOULD HAPPEN. IT BEGINS TO SPUTTER AND FEELS AS THOUGHT THE VEHICLE IS GOING TO SHUT OFF.
Electrical system, Other or unspecified, Nov 16, 2019
SERVICE SHIFTER COMES ON AND SHIFTER PRND ALL RED LIGHTS COME ON AND YOU CAN NOT TELL WHAT GEAR THE CAR IS IN. IT CAME ON ONCE WHEN YOU SHUT OFF THE CARE IT WENT AWAY IT SIS THIS TWICE NOW IT JUST STAYS LIT. UP IN RED.
Vehicle speed control, Other or unspecified, Engine, Nov 14, 2019
THIS ISSUE HAS HAPPENED SEVEN TIMES NOW IN THE LAST MONTH. MOST RECENT WAS ON 11/14/2019. WHILE DRIVING (IN MOTION) ABOUT 25 MPH IN RESIDENTIAL AREA, JEEP TURNS OFF IN THE MIDDLE OF THE ROAD. ERROR MESSAGE POPS UP ON DASHBOARD TO "SHIFT TO P THEN DESIRED GEAR" (SEE PHOTO). I AM ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT CAR HAS TO BE TURNED COMPLETELY OFF. IT TAKES A COUPLE OF TIRES TO RESTART THE ENGINE. UNKNOWN AS TO WHY THIS IS HAPPENING. TOOK TO DEALERSHIP AND THEY SAID THEY COULD NOT FIND ANY CODES AND TO LET THEM KNOW IF PROBLEMS CONTINUES. THIS IS VERY DANGEROUS AS I COULD HAVE BEEN ON A MAJOR HIGHWAY AND CAUSED AN ACCIDENT.
Electrical system, Nov 13, 2019
SERVICE SHIFTER INDICATOR ILLUMINATED ON 2016 JEEP CHEROKEE.
Engine, Nov 13, 2019
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, IT STALLED AND AN ABNORMAL CLICKING NOISE WAS HEARD. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE WAS MISFIRING. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT HE COULD NOT REPAIR THE VEHICLE BECAUSE THE FAILURE WAS A MANUFACTURER ISSUE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THE VEHICLE BE TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 88,000.
Electrical system, Other or unspecified, Nov 11, 2019
WHILE LEAVING MY OFFICE AND MAKING A LEFT HAND TURN THE CAR COMPLETELY STOPPED MID TURN. THERE WAS NO CHECK ENGINE LIGHT ON, NO BATTERY LIGHT APPEARED AND THE DASH ,RADIO AND HEAD LIGHTS WERE STILL ON. A MESSAGE APPEARED IN MY DASH TELLING ME TO SHIFT INTO PARK AND THEN SHIFT INTO THE DESIRED GEAR. I THEN PUT THE CAR IN PARK AND TRIED TO RESTART IT 3 TIMES BEFORE IT STARTED AGAIN. NOW THE CAR DOES THIS ON SEVERAL OCCASIONS AFTER BEING TOLD BY A PROFESSIONAL THAT THEY CAN'T PIN POINT THE ISSUE.
Steering, Service brakes, Engine, Nov 11, 2019
ENGINE FAILURE WHILE GOING AROUND A BEND. STEERING COMPLETELY LOCKED UP AND BREAKS WERE NONE FUNCTIONAL. THANK GOD I WAS ONLY TRAVELING AT APPROXIMATELY 15MHP IN TOWN AND WAS ABLE TO SAFELY COST OUT OF THE WAY OF ONCOMING TRAFFIC. MY DASHBOARD SAID SHIFT TO P (PARK) AND THEN DESIRED GEAR AND THE BATTERY LIGHT ILLUMINATED. I TRIED TO RESTART IN PARK BUT JEEP WOULD NOT START. AFTER ABOUT 15 MINUTES MY JEEP STARTED BACK UP AND RAN NORMAL. MY CONCERN IS IF I WAS DRIVING 70MPH ON THE HIGHWAY WITH MY CHILDREN IN THE TRUCK (WHICH I HAVE TO DO EVERYDAY AS I WORK OUT OF TOWN) WHAT WOULD HAVE HAPPENED??? WOULD I EVEN BE WRITING THIS RIGHT NOW? THERE WAS NO WARNINGS, NO LIGHTS ON, NO INDICATION MY ENGINE WOULD FAIL WHILE ENGAGED WHAT SO EVER. THIS IS A HUGE SAFETY CONCERN!
Electrical system, Other or unspecified, Nov 7, 2019
I JUST PURCHASED THE JEEP A MONTH AGO & IT HAS 43,000 MILES. WHEN THE JEEP IS IN GEAR A "SERVICE SHIFTER" MESSAGE POPS UP ON DASH. ONCE IT POPS UP YOU CAN'T SEE YOUR MILES PER HOUR UNTIL YOU PULL OVER, SHUT THE JEEP OFF & RESTART. I WAS PULLED OVER & CITED FOR MY SPEED BUT I HAD NOWHERE TO PULL OF THE HIGHWAY TO. I FEEL LIKE IT IS A HUGE SAFETY ISSUE. THE MESSAGE ONLY POPS UP RANDOMLY EVERY THREE OR 4 DAYS & EVERYONE I CALL SAY THEY'VE NEVER HEARD OF THIS & IT NOTHING COMES UP WHEN HOOK UP CODE READER.
Electrical system, Nov 6, 2019
WHEN DRIVING ON A HIGHWAY AT 70 MPH, "SHIFTER SERVICE" LIGHT CAME ON IN THE INSTRUMENT PANEL AND WOULD NOT GO OFF. I WAS A LITTLE SCARED AS ALL THE TRANSMISSION LIGHTS CAME ON (PARK, REVERSE, NEUTRAL DRIVE) AND I COULD NOT TELL HOW FAST I WAS GOING. SINCE THE CAR DID NOT SEEM TO HAVE DRIVING ISSUES I CONTINUED THE 20 MILES TO HOME. WHEN WE TURNED THE CAR OFF THE WARNING DID NOT COME BACK ON WHEN I RESTARTED THE VEHICLE. AFTER CHECKING THIS ISSUE ONLINE I SEE THAT THERE ARE MANY PEOPLE HAVE HAD THIS SAME PROBLEM. AND IT SEEMS THAT JEEP IS NOT SURE WHAT TO DO ABOUT IT. JEEP DEALER TOLD ME IT WAS CAUSED BY U1465-00 AND P1C86-1D CODES, AND ARE GOING TO REPLACE SHIFT BEZEL AND HARNESS. MORE THAN A FEW PEOPLE ONLINE SAID THE SAME PROBLEM CAME BACK AFTER THE HARNESS WAS REPLACED.
Power train, Engine, Nov 6, 2019
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE MAKING A RIGHT TURN UP A HILL, THE VEHICLE STALLED AND "SHIFT TO P THEN TO THE DESIRED GEAR" WAS DISPLAYED. THE VEHICLE WAS PULLED OVER AND WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE CONTACT DROVE HOME. GLOBAL JEEP (1099 US-22, NORTH PLAINFIELD, NJ 07060, (908) 200-2536) WAS CALLED AND THE CONTACT WAS WAITING FOR THE SERVICE MANAGER TO CALL BACK WITH A DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.