2016 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,406 owner complaints filed for this model year. This is the 5th highest complaint count among 12 Cherokee model years with reports.
Of the 2016 reports, 37 involved a crash and 14 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiring, rear compartment/trunkPark outsideMay 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Campaign 23V338000 on NHTSA.gov
Power train, automatic transmissionApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Campaign 23V302000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
SeatsAug 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Campaign 16V590000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Campaign 16V287000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 11, 2016
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Campaign 16V284000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 9, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
A short circuit in the module increases the risk of a fire.
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Campaign 15V826000 on NHTSA.gov
Representative owner complaints
1,406 reports, newest first.
Other or unspecified, Sep 12, 2019
THE CAR WAS STOPPED FOR A LIGHT AND COMPLETELY DIED, THE HAZARDS WOULDN'T EVEN TURN ON. THE SHIFTER AND STEERING WHEEL WERE LOCKED. IT WOULD NOT RE-START. WE HAD TO CALL A FLAT BED TOW TRUCK WHO COULDN'T EVEN GET THE WHEELS TO MOVE, HE HAD TO USE DISH SOAP SO THE WHEELS WOULD SLIDE UP THE RAMP. THIS WAS EXTREMELY DANGEROUS, OTHER CARS COULDN'T EVEN TELL THERE WAS AN ISSUE BECAUSE THE HAZARDS WOULDN'T TURN ON. MY TEENAGE DAUGHTER WAS DRIVING THE CAR AT THE TIME AND HAD TO GO OUT IN TRAFFIC, WITH CARS BEEPING, YELLING AND USING RUDE HAND GESTURES AT HER SO SHE COULD PUT THE HOOD UP. THIS CAR IS VERY DANGEROUS. THE DEALERSHIP REPLACED THE BATTERY, IT DIDN'T FIX THE PROBLEM. THEY REPLACED THE BCM, THAT DIDN'T FIX THE PROBLEM. WE ARE NOW WITHOUT A CAR BUT I'D RATHER NO CAR THEN HAVE HER KILLED WHILE TRYING TO DRIVE THIS JEEP. THERE ARE OVER 40 COMPLAINTS OF THE SAME PROBLEM ON CAR COMPLAINTS.COM AND THE GRANDE CHEROKEE HAD A RECALL FOR THE EXACT PROBLEM, LOCKING UP AND STALLING, THIS NEEDS A RECALL BEFORE SOMEONE GETS KILLED!
Power train, Engine, Sep 11, 2019
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND SERVICE GEAR SHIFTER INDICATORS ILLUMINATED. THE CONTACT CALLED JIM ELLIS TOYOTA OF MCDONOUGH (144 HIGHWAY 81 W, MCDONOUGH, GA 30253, (770) 288-3755) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.
Power train, Sep 10, 2019
SERVICE SHIFTER KEEPS COMING BACK AND ALL LIGHTS FOR GEAR INDICATOR ARE RED. DEALERSHIP SAYS TO TURN OFF AND RESTART VEHICLE BUT IT HAPPENS MORE FREQUENTLY AND MORE FREQUENTLY. OCCURS WHEN TURNING VEHICLE ON.
Steering, Wheels, Sep 10, 2019
WHEN TOWING VEHICLE 4 WHEELS DOWN BEHIND MY MOTORHOME AT TIMES VEHICLE HAS A SEVER WOBBLE. IT IS BOTH WHEN TAKING A CORNER OR STRAIGHT. CAN NOT STOP WOBBLE UNLESS I COME TO A COMPLETE STOP. VERY SCARY.
Other or unspecified, Sep 9, 2019
SERVICE SHIFTER WHILE DRIVING CITY STREET BEFORE 09/07/2019
Power train, Electrical system, Sep 9, 2019
ALL PRND INDICATOR LIGHTS ON THE SHIFTER UNIT ILLUMINATE AT ONCE, AND STAY LIT. "SERVICE SHIFTER" WARNING APPEARS ON THE INSTRUMENT CLUSTER DISPLAY. WHEN "SERVICE SHIFTER" WARNING IS DISPLAYED, CANNOT BE TURNED OFF AND DIGITAL SPEEDOMETER READINGS (OR OTHER INFORMATION) ARE NO LONGER DISPLAYED. PRND SHIFTER INDICATOR LIGHTS BLINK SPORADICALLY UNTIL WARNING FINALLY DISPLAYS. LIGHTS STAY ILLUMINATED AFTER WARNING APPEARS. PRND LIGHTS AND DISPLAY WARNING APPEAR WHILE VEHICLE IS PARKED/STATIONARY AS WELL AS WHEN VEHICLE IS IN MOTION. STARTED SPORADICALLY, ROUGHLY 6 MONTHS AGO (EARLY 2019) AND WOULD TYPICALLY GO AWAY IF VEHICLE WAS TURNED OFF AND RE-STARTED. THESE WARNINGS NOW HAPPEN DAILY, EVERY TIME I START THE VEHICLE, AND ALMOST NEVER GO AWAY. UPON RESEARCHING THIS CONCERN ONLINE, IT APPEARS THAT THIS IS A KNOWN ISSUE THAT MANY HAVE BEEN EXPERIENCING SINCE AROUND 2012. MOST WEB INQUIRES INDICATE THAT THIS MAY BE RELATED TO A WIRING HARNESS? I TOOK TO THE DEALERSHIP FOR SERVICE AND WAS TOLD IT WOULD BE $700 TO REPLACE THE ENTIRE SHIFTER, AND THAT IF I DO NOT REPLACE, I COULD FIND MYSELF UNABLE TO PUT THE VEHICLE IN PARK. HOPING THAT THIS IS SOMETHING THAT IS BEING INVESTIGATED AND RECALLED SO THAT I DO NOT HAVE TO PAY FOR SOMETHING THAT IS A RECURRING, KNOWN SAFETY ISSUE.
Power train, Electrical system, Other or unspecified, Sep 7, 2019
CAR HAS COMPLETELY STALLED AND LOCKED UP TO A POINT WHERE THE STEERING WHEEL CANNOT BE MOVED, HAZARD LIGHTS WILL NOT TURN ON, CANNOT CHANGE THE GEAR AT ALL. HAD TO HAVE A FLAT BED TOW BECAUSE THE WHEELS WERE LOCKED, TOW DRIVER HAD TO USE DISH SOAP TO GET THE WHEELS TO SLIDE UP THE RAMP. JEEP DEALERSHIP FIRST REPLACED THE BATTERY, THEN REPLACED THE BCM AND IT IS STILL A SOLID BRICK. THEY HAVE NO IDEA WHAT IS WRONG. THIS HAS COST ME $600 SO FAR WITHOUT EVEN A REPAIR. MY 17 YEAR OLD DAUGHTER IS DRIVING THIS DANGEROUS CAR. I HAVE SEEN THE FORUMS AND THIS IS A COMMON PROBLEM WITH THIS JEEP, IT NEEDS A RECALL. AS SOON AS WE CAN GET IT RUNNING AGAIN, WE WILL BE TRADING IT IN. I CAN'T HAVE HER IN A DEATH TRAP, IT STALLS WITHOUT WARNING AND WE HAD TO PUT THE HOOD UP TO WARN OTHER DRIVERS BECAUSE THE HAZARDS WOULDN'T EVEN TURN ON. THIS CAR ONLY HAS 23000 MILES ON IT, IT SHOULD REALLY NOT BE DOING THIS.
Other or unspecified, Engine, Sep 6, 2019
WHILE DRIVING HOME ON A CITY STREET AT APPROX. 35MPH, MY 2016 JEEP CHEROKEE LATITUDE LOST POWER AND SHUT OFF, STATING "SHIFT TO P AND THEN DESIRED GEAR" AND THE BATTERY LIGHT ILLUMINATED. THERE WERE NO WARNINGS BEFORE THIS OCCURRED. THE VEHICLE LOST POWER STEERING AND BRAKES, AND WAS THEN HESITANT TO RESTART. AFTER STARTING, THE VEHICLE JUMPED FORWARD A BIT BUT WOULD NOT PROPERLY DRIVE, AND WAS TOWED HOME AND THEN ULTIMATELY TO A DEALER. THE VEHICLE HAS BEEN HAVING TRANSMISSIONS ISSUE AND WAS ALSO FOUND TO HAVE A DEFECTIVE BATTERY 3 WEEKS AGO, SO THE SAFETY CONCERNS OF THIS VEHICLE CONTINUE TO GROW. AFTER RESEARCHING, I LEARNED THIS IS AN EXTREMELY COMMON ISSUE, OFTEN CAUSED BY LOW OIL, OR NO CAUSE FOUND. THERE ARE HIGH RISKS TO LIFE AND PROPERTY FOR A VEHICLE THAT WILL JUST SHUT DOWN AT WILL WITHOUT ANY WARNING.
Engine, Sep 5, 2019
JEEP CHEROKEE WOULDN'T START. IT TRIES TO TURN OVER, ALL OF THE LIGHTS AND THE RADIO COME ON, BUT THE ENGINE WON'T START. I'VE TRIED JUMPING IT AND MADE SURE THERE WAS ENOUGH GAS, AND STILL HAD NO LUCK. HAPPENED LAST WEEK, HAD BATTERY CHECKED AND IT WAS FINE.
Power train, Sep 5, 2019
MY VEHICLE RANDOMLY HAS THE "SERVICE SHIFTER" LIGHT COME ON AND STAY ON. THE DEALERSHIPS AND MECHANICS CAN'T FIND ANYTHING WRONG AND DON'T KNOW THE CAUSE. THIS HAPPENS AT ALL RANDOM TIMES. SITTING, MOVING, CITY, HIGHWAY, GOING STRAIGHT, TURNING. IT DOESN'T ALLOW ME TO SEE MY LARGE SPEED LIMIT ON MY SCREEN. MANY PEOPLE REPORT THE SAME ISSUE AND NO ONE SEEMS TO HAVE AN ANSWER.
Electrical system, Sep 5, 2019
SERVICE SHIFTER WARNING LIGHT CAME ON OUT OF NOWHERE . 2016 JEEP CHEROKEE 40K MILES ON IT, LEASED VEHICLE. STARTED THE VEHICLE IT WAS IN PARK , STATIONARY. NO PRIOR WARNING
Service brakes, Sep 4, 2019
ABS VACUUM PUMP NEEDS REPLACEMENT AFTER 2 YEARS OF VEHICLE OWNERSHIP?
Other or unspecified, Sep 3, 2019
2016 JEEP CHEROKEE TRAILHAWK - ~57,000 MILES. DRIVING TO WORK THIS MORNING (STRAIGHT AT ABOUT 40MPH) "SERVICE SHIFTER" MESSAGE CAME OVER DASHBOARD SCREEN AND RED LIGHTS LIT FOR PARK, REVERSE, NEUTRAL, DRIVE. THE ISSUE WENT AWAY AFTER RESTART AND I HAVE NOT ENCOUNTERED AGAIN YET (RESTARTED TWICE SINCE THIS MORNING, ONCE AT AAA AND ONCE TO MOVE IT WHEN I WAS AT HOME). I HAVE AN APPOINTMENT WITH DEALERSHIP TOMORROW. GOOGLE SEARCH SHOWS THIS ISSUE TO BE PROFOUND. I'M SURPRISED THERE IS NOT A RECALL ALREADY BUT THERE DOES NOT SEEM TO BE A CONSISTENT ANSWER FOR WHY THIS ISSUE IS OCCURRING - HOPEFULLY DEALERSHIP WILL BE ABLE TO REPAIR.
Power train, Sep 2, 2019
THE 'SERVICE SHIFTER' ERROR MESSAGE CAME UP ON MY DISPLAY ON MY 2016 JEEP CHEROKEE SPORT. AT THE SAME TIME ALL THE LIGHTS ON MY GEAR CONSOLE TURNED RED FROM PARK ALL THE WAY TO REVERSE. ALL WERE LIT RED. I CALLED THE DEALER TO SEE IF IT WAS SAFE TO DRIVE AND TO MAKE APPOINTMENT. THEY SAID DRIVE WITH CARE (LIKE I CAN BE CAREFUL BUT HOW DO I KNOW IT WON'T JUMP GEARS) WHEN I PARKED AND TURNED OFF CAR AND TURNED ON AGAIN THE MESSAGE DISAPPEARED ALONG WITH RED LIGHTS. IN RESEARCHING ONLINE I FOUND OVER 50 OTHER JEEP OWNERS WITH SAME ISSUE. I HAVE AN APPOINTMENT TO FIX TOMORROW BUT I AM AFRAID THEY WILL SAY WHAT OTHERS ARE REPORTING 'THEY CANNOT DUPLICATE THE ISSUE' AND WILL DISREGARD IT. THE VEHICLE WAS STATIONARY AND IN PARK AT TIME OF INCIDENT
Electrical system, Other or unspecified, Sep 1, 2019
WHILE DRIVING MY SUV TWICE IT DECELERATED AND WOULD NOT MOVE I COULDN'T PUSH THE GAS TO MAKE IT GO FASTER OR ANYTHING. WHEN I TURNED IT OF AND THEN TURNED IT BACK ON IT HAD TROUBLE STARTING BACK UP. I TOOK IT TO MY DEALERSHIP AND THEY SAID THAT IT WAS 2 QUARTS LOW ON OIL. I JUST HAD AN OIL CHANGE 2 MONTHS AGO AND GET THE SYNTHETIC OIL TO IMPROVE MY ENGINES LIFE, I'M NOT SURE FOR AN OIL CHNAGE UNTIL NOVEMBER 19. MY DEALERSHIP PUT OIL IN FOR ME AND SAID THAT THIS ENGINE SHUTTING DOWN IS A FAIL SAFE TO PROTECT THE ENGINE FROM BEING DAMAGED. THIS EXPERIENCE HAS BEEN VERY FRIGHTENING AS BOTH TIMES I WAS DRIVING ON MAJOR ROADWAYS. MY DEALERSHIP HAS ADVISED ME TO COME BACK IN AND GET A OIL CHANGE AND THEY WILL SEAL MY OIL RESERVOIR COMPONENTS AND PUT A DYE PACK IN AND HAVE ME COME BACK IN AFTER DRIVING 1000 MILES. AFTER READING THE REVIEWS ON THIS WEBSITE IT APPEARS MANY OTHERS HAVE THE SAME ISSUES WHICH TRULY FRIGHTENS ME I BOUGHT MY TRUCK BRAND NEW AND IT ON HAS 32500 MILES ON IT, I HOPE THAT SOME MAJOR INVESTIGATIONS OCCUR BEFORE SOMEONE GETS SERIOUSLY HURT OR WORSE.
Power train, Sep 1, 2019
"SERVICE SHIFTER" COMES ON THE DASH AND ALL SHIFTER RED LIGHTS COME ON. HAVE READ THIS IS A COMMON PROBLEM REQUIRING A WIRE HARNESS AND SOMETIMES A SHIFTER CHANGE. DEALERS HAVE BEEN CHARGING FOLKS FOR ALL KINDS OF THINGS. SEEMS RATHER ABUSIVE.
Power train, Aug 31, 2019
SERVICE SHIFTER ALARM
Other or unspecified, Aug 30, 2019
CONTINUOUS SOFTWARE UPDATE MESSAGE PREVENTED USAGE OF ELECTRONIC EQUIPMENT WHILE VEHICLE IS TRAVELING ON THE ROAD. THIS RESULTS IN THE OPERATOR REMOVING THEIR EYES FROM THE ROAD TO DEAL WITH WHAT APPEARS TO BE NON-FUNCTIONING EQUIPMENT. NO SIMPLE CANCEL BUTTON WAS AVAILABLE TO PREVENT THIS MAJOR DISTRACTION AND SAFETY CONCERN WHILE TRAVELING. UPDATE MESSAGE DISABLES AND MAKES ELECTRONIC EQUIPMENT USELESS UNTIL UPDATE IS INSTALLED.
Other or unspecified, Aug 29, 2019
WHEN DRIVING MY JEEP IT ALL OF A SUDDEN STARTS BEEPING AND SAYING SERVICE SHIFTER, THEN MY WHOLE SHIFTER LIGHTS UP. WHEN I GO TO PUT MY CAR IN PARK IT REVERSES ABOUT 2 FEET BACK BEFORE IT PARKS AND EVEN THOUGH IM NOT MOVING MY JEEP SHOWS MY RPM AT 1.
Steering, Vehicle speed control, Engine, Aug 28, 2019
PURCHASED 2106 JEEP CHEROKEE IN APRIL 2019. HAD CAR LOOKED OVER AND OIL CHANGED APRIL 19, 2019 @30,141 MILES. ON 8/14/19 THE VEHICLE STALLED WHILE LEAVING A STOP SIGN. TOTAL LOSS OF CONTROL OF THE CAR. DASHBOARD LIGHTS FLASH AND DISPLAY INSTRUCTS YOU TO PUT THE CAR IN PARK. AFTER 3 ATTEMPTS THE CAR STARTS. THOUGHT IT WAS A FLUKE. 8/24/19 THE SAME EVENT HAPPENS AGAIN, EXCEPT ON A BUSIER ROAD. VERY SCARY AND CONCERNED ABOUT BEING HIT FROM BEHIND. 4 ATTEMPTS TO RESTART CAR, FINALLY STARTS AND I DRIVE DIRECTLY TO MECHANIC. 8/27/19 HAPPENS MULTIPLE TIMES TO MECHANIC, WHO AGREES THIS IS A VERY DANGEROUS SITUATION IN MOVING TRAFFIC. THE COMPUTER DOES NOT INDICATE ANY PROBLEM. BASED ON INFORMATION I HAD FOUND ON LINE, HE CHECKS THE OIL TO FIND NO OIL ON THE DIPSTICK. CAR IS @ 35,242 MILES & CONSUMED 4 QTS OF OIL DURING 5100 MILES. I AM TOLD THAT THIS IS WAY TOO MUCH OIL TO BE USED FOR THIS NUMBER OF MILES. THE MORE I POKE AROUND ON LINE, I SEE THAT MANY JEEP CHEROKEE OWNERS ARE REPORTING THE SAME PROBLEMS. COUNTLESS THAT HAVE HAPPENED ON THE HIGHWAY, WHICH I CAN'T BEGIN TO THINK HOW DEADLY THAT CAN BE. IT APPEARS THAT JEEP/CHRYSLER IS DOING NOTHING ABOUT THIS PROBLEM. THEY HAVE RECALLED THE 2019 JEEP CHEROKEE FOR THIS PROBLEM. I WOULD ALSO BELIEVE THIS IS AN ENVIRONMENTAL PROBLEM WITH EXCESSIVE AMOUNT OF OIL BEING BURNED. I DO HAVE RECEIPTS FROM THE SERVICE GARAGE. PLEASE HELP
Power train, Other or unspecified, Aug 28, 2019
THE CAR WAS PARKED. WHEN I STARTED THE CAR, ALL LIGHTS FOR THE GEARS (P,R,N,D) ON THE SHIFTER WERE LIGHT UP RED AND SERVICE SHIFTER MESSAGE APPEARED. I SHUT OFF THE VEHICLE AND RESTARTED IT AND THE CAR OPERATED NORMALLY. 3 DAYS LATER, THE SAME THING HAPPENED. A SEARCH ONLINE HAS SHOWN MANY JEEP OWNERS HAVE HAD THIS ISSUE.
Electrical system, Aug 28, 2019
BACK UP CAMERA IMAGE IS GARBLED. CANNOT SEE OUT THE BACK
Power train, Aug 28, 2019
ALL OF THE SHIFT LIGHTS WERE RED, AND RECEIVED A MESSAGE TO HAVE SHIFT SERVICED. THIS IS THE SECOND TIME I HAD THIS ISSUE. THE FIRST TIME WAS IN 2017 AND THE SHIFT WAS REPLACED BY WARRANTY. CLEARLY THERE IS A PROBLEM SOMEWHERE, THERE IS NO REASON FOR A CAR THAT IS 3 YEARS OLD TO HAVE THE SAME ISSUE MULTIPLE TIMES. I WILL BE GOING TO THE DEALER TO GET THE ISSUE DIAGNOSED.
Power train, Engine, Aug 26, 2019
BOUGHT THIS CAR AT 17K MILES AND NOW HAVE 50K. 10K BEFORE THE WARRANTY RUNS OUT AND DEALER WILL ONLY ADDRESS THIS ISSUE IF THE VEHICLE WILL SHOW THIS ISSUE AT THE TIME IT IS AT THE DEALER. ISSUE IS UNPREDICTABLE. CAR JERKS HARD FROM FIRST TO SECOND GEAR, ALMOST AS IF YOU HAVE BEEN REAR ENDED. CAR HAS TROUBLE SHIFTING TO HIGHER SPEED UPON ENTERING THE HIGHWAY. THERE IS ALSO A PRONOUNCED "TICKING" NOISE WHEN ENGINE IS RUNNING/IDLE
Power train, Aug 23, 2019
VEHICLE LAUNCHES INTO 3RD GEAR FROM 2ND GEAR