2017 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,334 owner complaints filed for this model year. This is the 6th highest complaint count among 12 Cherokee model years with reports.
Of the 2017 reports, 24 involved a crash and 6 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Power train, automatic transmissionApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Campaign 23V302000 on NHTSA.gov
Power train, driveline, differential unitJun 11, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Campaign 20V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Equipment, other, labelsAug 31, 2017
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
Campaign 17V543000 on NHTSA.gov
Air bags, knee bolsterNov 2, 2016
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
Campaign 16V799000 on NHTSA.gov
Representative owner complaints
1,334 reports, newest first.
Power train, Aug 16, 2020
WHEN SHIFTING OUT OF PARK, A SERVICE SHIFTER WARNING COMES ON, ALL OF THE SHIFTER INDICATORS LIGHT RED. RETURNING THE CAR TO PARK, AND RESTARTING NORMALLY CLEARS THE WARNING, BUT IT WILL RETURN.
Electrical system, Aug 16, 2020
MY 2017 JEEP CHEROKEE,S DASH WARNING LIGHT COMES ON SAYING SHIFTER SERVICE ' THIS HAS HAPPENED 6WEEKS AGO AND NOW AGAIN.UPON STOPPING THE VEHICLE , SHUTTING IT OFF AND THEN RESTARTING THE WARNING GOES AWAY . AFTER READING ALL THE PROBLEMS JEEP IS HAVING THEIR SEEMS TO BE NO SOLUTION BUT DEALERS GUESS WORK AND LITTLE RESULTS
Other or unspecified, Aug 13, 2020
'SERVICE REQUIRED' LIGHT CAME ON, SHIFTER BEZZLE NEEDS REPLACED ACCORDING TO DEALER, THEY SAID IT IS NOT COVERED UNDER MY EXTENDED WARRANTY, THEY CANNOT GET THE PART FOR WEEKS AND SAID I CANNOT DRIVE IT BECAUSE THE SHIFTER COULD 'GO OUT AT ANY TIME', IT IS $450 FOR THE PART ALONE, AND NOW NEED A RENTAL.
Power train, Electrical system, Aug 13, 2020
2017 WITH 34K ON IT AND ON A MINIMUM OF 2 HANDS I HAVE HAD THE ERROR SERVICE SHIFTER COME UP. AFTER CAR IS TURNED OFF, IT WILL GO AWAY FOR NO SPECIFIC AMOUNT OF TIME AND THEN EVENTUALLY POP BACK UP EITHER WHILE DRIVING OR FIRST START UP OF THE DAY.
Power train, Aug 12, 2020
THE CAR AFTER A CERTAIN NUMBER OF MILES THE SERVICE SHIFTER MESSAGE COMES ON AND ALL THE LIGHTS FOR THE SHIFTER ARE SOLID RED. I TOOK IT TO THE DEALER AND THEY SAID IT WAS A COMPUTER UPDATE AND THAT WAS IT. IT'S KEPT HAPPENING EVER SINCE 15000 MILES.
Other or unspecified, Aug 11, 2020
SHIFTER SERVICE ALERT ON 2017 JEEP CHEROKEE TRAIL HAWK WITH LOW MILAGE (19,000)
Electrical system, Aug 11, 2020
THE SERVICE SHIFTER LIGHT KEPT COMING ON WHILE DRIVING DUE TO A FAULTY WIRING HARNESS AND ALL GEARS LIT UP RED. I WAS CHARGED $375 TO HAVE IT FIXED, BUT IF YOU SEARCH THE FORUMS IT IT IS HAPPENING TO EVERYONE WITH A 2017 JEEP CHEROKEE.
Air bags, Aug 10, 2020
DRIVING OFF ROAD THROUGH MUD. WAS NOT TRAVELING AT A HIGH RATE OF SPEED... PROCEEDED TO DRIVE UPHILL THROUGH MUD AND SIDE CURTAIN AIRBAGS DEPLOYED.
Power train, Aug 8, 2020
I HAD JUST GOT OFF THE INTERSTATE AND WAS GOING DOWN THE EXIT RAMP AT APPROXIMATELY 40MPH WHEN SRVC 4WD INDICATOR LIGHT CAME UP ON THE DASH. I DROVE HOME WHICH WAS APPROXIMATELY 15 MILES AWAY. I PARKED AT THE HOUSE, TURNED THE JEEP OFF. WAITED A COUPLE MINUTES AND TURNED IT BACK ON TO SEE IF THE LIGHT WENT OUT. IT DID NOT. IT WAS ABOUT 8PM AND THE DEALERSHIPS WERE CLOSED SO I PLANNED ON MAKING THE PHONE CALL THE NEXT MORNING TO HAVE IT CHECKED AS I HAD JUST RECEIVED A RRECALL ABOUT MY PTU/SPLINES/DIFF ANYWAYS THAT ALSO NEEDED TO BE CHECKED. ABOUT 15 MINUTES LATER I WENT OUTSIDE TO MOVE MY LAWNMOWER AND NOTICED A HUGE PUDDLE OF DARK GREY GREASE ON THE CONCRETE BEHIND MY JEEP.
Power train, Aug 7, 2020
3 MONTHS AFTER I PURCHASED MY JEEP IT SHIFTS TERRIBLY. IT DOES NOT DO IT 100% OF THE TIME THOUGH. IT GETS STUCK IN GEARS WHEN SHIFTING THEN REVS TO HIGH RPMS OR JENKS FORWARD. OFTEN TIMES IT FEELS LIKE YOU GET REAR ENDED IT JERKS SO BAD. I HAVE HAD IT IN THE SHOP A FEW TIMES, AND MOST MECHANICS SAY IT IS NORMAL. I AM AFRAID IT WILL JERK FORWARD AND I WILL RUN INTO SOMEONE ONE OF THESE DAYS. IT IS WORSE IN STOP AND GO TRAFFIC, HOT DAYS WHEN A/C IS RUNNING, ETC. IT DOES NOT PERFORM ANY DIFFERENTLY WHEN VEHICLE IS WARMED UP. IT SLIPS GEARS AT BOTH HIGH SPEED AND LOW SPEED, MAKING A LOUD NOISE AND ABRUPT MOTION FORWARD.
Power train, Aug 7, 2020
SERVICE SHIFTER LIGHT COMES ON AND ALL SELECTIONS LIGHT UP. THIS HAPPENED S WHILE DRIVING . I PARK AND START THE ENGINE 3 HOURS LATER NOW IS OFF.
Electrical system, Engine, Aug 6, 2020
I KEEP HAVING TO DO OIL CHANGES WITHIN A 1 1/2 MONTHS WITHOUT EVEN GOING 3,000 MILES. ALSO MY CAR SHUTS ON AND OFF RANDOMLY AND THE POWER GOES OUT ON THE RADIO AND SPEEDOMETER. I'VE TAKEN MY CAR IN AND THEY RUN A DIAGNOSTIC AND ALWAYS TELL ME THAT EVERYTHING WITH THE CAR IS FINE. THIS SHUT OFF SEEMS TO HAPPEN WHEN I STOP AT A STOP LIGHT OR STOP SIGN. ALL THE POWER SEEMS TO GO OUT AND THE CAR COMPLETELY SHUTS OFF. THE LIGHTS ON THE RADIO AND SPEEDOMETER HAVE GONE BLACK WHILE THE CAR IS IN MOTION, IT HAS HAPPENED WHILE I'M DRIVING ON THE HIGHWAY. I HAVE NO IDEA WHY I'M HAVING TO GET MORE FREQUENT OIL CHANGES.
Electrical system, Aug 3, 2020
I PURCHASED MY VEHICLE ON JULY 27TH PAYING 28,000 DOLLARS FOR IT. I TEST DRIVE IT AND EVERYTHING WAS FINE. TWO DAYS LATER MY 'SERVICE SHIFTER' LIGHT CANE ON AND EVERYTHING BY MY SHIFTER WAS ILLUMINATED. TODAY (08/03/2020) IT HAPPENED AGAIN. NUMEROUS PEOPLE ONLINE HAVE BEEN COMPLAINING ABOUT THEIR JEEPS DOING THE SAME THING. I HAVE UNDER 60,000 MILES ON THIS JEEP AND SOMETHING NEEDS TO BE DONE. I CAN END UP BEING STRANDED ON THE SIDE OF THE ROAD AS I TRAVEL A LOT. PLEASE RECALL THIS ISSUE AS MANY PEOPLE ARE PAYING TO GET THIS FIXED WHEN IT'S NOT THE CAR OWNERS FAULT.
Other or unspecified, Jul 31, 2020
SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296
Other or unspecified, Engine, Jul 30, 2020
THIS JEEP CHEROKEES OIL IS EVAPORATING CAUSING MY CAR TO CUT OFF IN THE MIDDLE OF THE HIGH WAY. I CHECK MY OIL EVERY OTHER DAY. MY OIL EVAPORATES WHILE DRIVING I HAVE HAD THE CAR CHECKED FOR OIL LEAKS 5 TIMES. THIS VEHICLE ALSO CUTS OFF AND SAY SHIFTER AND I HAVE TO PULL OVER TURN THE VEHICLE OFF LET SIT FOR 5 MINUTES THEN RESTART. I HAVE ALSO HAD TO GET A TUNE UP AT 50000 MILES DUE TO MANUFACTURAL DEFECT ACCORDING TO MY MECHANIC AN ALERT SHOWED THEM WHAT WAS WRONG. I HAVE ALMOST BEEN STRUCK BY OTHER VEHICLES WHILE I AM TRYING TO GET OVER LANES TO PULL ON THE SIDE OF THE ROAD. THIS IS A SAFETY ISSUE SO MUCH SO I WILL NOT DRIVE WITH MY GROWN CHILDREN AND DEFINITLY NOT MY GRANDCHILDREN.
Other or unspecified, Jul 29, 2020
MY KEEP IS NOT EVEN AT 30.000 AND THE SERVICE SHIFTER LIGHT CAME ON. I WENT TO TURN IT ON FROM THE PARKING LOT AND THAT'S WHEN I NOTICED IT.
Power train, Jul 28, 2020
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE STOPPED AT A STOP SIGN. THE SERVICE SHIFT LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND THE LIGHT DISAPPEARED. THE CONTACT SCHEDULED AN APPOINTMENT WITH UPSTATE AUTO SERVICE & BODY WORKS (469 BROADWAY, SARANAC LAKE, NY 12983 518-891-1211). THE CONTACT WAS INFORMED THAT THE PIN TENSION IN THE SHIFTER NEEDED TO BE RESET AND SECURELY ATTACHED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 59,900.
Engine, Jul 27, 2020
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS BECAME ILLUMINATED WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE ENGINE STALLED AND THE STEERING WHEEL CEASED. THE CONTACT STATED THE VEHICLE COASTED TO CURB. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO MILTON RUBEN CHRYSLER DODGE JEEP RAM LOCATED AT 3508 WASHINGTON RD, AUGUSTA, GA 30907, (762) 224-5967, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BEZEL NEEDED TO BE REWIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 11,667.*DT CONSUMER STATED THERE IS A LOSS OF CONTROL WHEN VEHICLE IS DRIVEN.*JB
Power train, Electrical system, Jul 27, 2020
ON A RECURRING BASIS, THE DASHBOARD LIGHTS UP WITH A "SERVICE SHIFTER NOW" MESSAGE AND ALL LIGHTS ON THE GEAR SHIFT ARE ILLUMINATED. AFTER A RESTART, THE LIGHTS GO AWAY AND THE CAR RESUMES NORMAL FUNCTIONALITY. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST 6-8 MONTHS.
Power train, Jul 25, 2020
WHILE DRIVING 40 -50 MPH ON HIGHWAY 89 IN FLAGSTAFF, AZ I NOTICED A DASH MESSAGE STATING THAT THE SPEED WAS TOO HIGH TO SHIFT INTO 4 WHEEL LOW, ABOUT A MINUTE LATER I NOTICED A DASH MESSAGE THAT STATED THE DIFFERENTIAL LOCK COULD NOT OCCUR AND I NOTICED THAT THE 4 WHEEL LOW BUTTON WAS FLASHING RED. A MINUTE LATER DASH MESSAGE 4 WHEEL LOW WAS CANCELED AND THE 4 WHEEL LOW LIGHT STOPPED FLASHING. I STOPPED AT ABOUT 3 LIGHTS ABOUT 1 MILE APART. ON THE 3RD LIGHT I HAD TO TURN LEFT AND MERGE INTO ONCOMING TRAFFIC BEFORE ENTERING INTERSTATE 40. AS I BEGAN TO ACCELERATE THE TRANSMISSION BUCKED SEVERAL TIMES AND THEN AS I MOVED IN FRONT OF ON COMING TRAFFIC THE DRIVE SYSTEM DISENGAGED AND THE ENGINE REVVED. THERE WAS NO DASH MESSAGE NOR WERE THERE ANY TRANS AXLE LIGHTS FLASHING. AS I COASTED TO A STOP TRAFFIC WAS PILING UP BEHIND ME. I PLACED THE THE TRANSMISSION INTO NEUTRAL AND THEN BACK INTO DRIVE, BUT IT DID NOT ENGAGE. AS I WAS ALMOST STOPPED, I HIT THE BRAKES AND STOPPED, THEN TURNED THE ENGINE OFF AND PLACED THE TRANSMISSION INTO PARK. I THEN RESTARTED THE ENGINE AND IT SHUT OFF, SO I STARTED IT AGAIN AND PLACED THE TRANSMISSION INTO DRIVE AND IT ENGAGED. I TOOK THE VEHICLE TO THE DEALER AND THEY STATED THERE WAS NOTHING THEY NOTICED OR COULD DO. ALTHOUGH I DID NOT THINK I HAD PRESSED THE 4 WHEEL LOW BUTTON, I CONSIDERED THAT I MAY HAVE INADVERTENTLY, SO AFTER LEAVING THE DEALERSHIP I TESTED TO SEE IF I COULD CREATE THE SAME CONDITION AND I COULD NOT. I ALSO NOTICED THAT THE BUTTONS FOR THE TRANS AXLE WERE NOT EASY TO PUSH INADVERTENTLY. ALSO, WHEN PUSHED THE LIGHTS ON THE BUTTONS WOULD FLASH YELLOW AND NOT RED. THIS TRANSMISSION HAS BEEN SLOW TO ENGAGE AND BUCK AT TIMES SINCE NEW. IT ALSO GOES INTO NEUTRAL WHEN TRYING TO DOWNSHIFT BEFORE SHIFTING TO A LOWER GEAR ON DOWN SLOPES. I AM WORRIED THAT IT COULD BE DANGEROUS IF THIS CONDITION OCCURS AGAIN AT THE WRONG TIME.
Steering, Other or unspecified, Engine, Jul 22, 2020
WHEN COMING TO A STOP ON A CITY STREET MY VEHICLE DINGED, TURNED OFF AND A MESSAGE DISPLAYED ON THE DASH 'SHIFT TO PARK OR NEUTRAL, PRESS BRAKE, SELECT GEAR'. I COULD NOT USE MY STEERING WHEEL OR BREAKS DURING THIS TIME. I PUT THE VEHICLE IN PARK, TURNED THE IGNITION OFF AND FULL TOOK MY KEY OUT. THEN ATTEMPTED TO START IT. I ONLY HEARD A SLIGHT SOUND BUT NO TURN OVER. I REPEATED THIS STEP AND THIS TIME, AFTER MOMENTARILY SPUTTERING, I WAS ABLE TO GIVE THE CAR GAS AND IT STAYED ON. I COULD SMELL OIL AT THIS POINT. IT SEEMS THIS IS RELATED TO EXCESSIVE OIL CONSUMPTION, WHICH TRIGGERS THE CAR TO SHUT OFF TO PROTECT THE ENGINE. EXCEPT THE OIL LEVEL IN THE VEHICLE IS FINE AND THERE ARE NO PRIOR WARNINGS BEFORE THIS HAPPENS.
Power train, Jul 15, 2020
I HAVE A SERVICE SHIFTER WARNING THAT PERIODICALLY APPEARS. THIS CAR HAS 145000 HIGHWAY MILES DRIVEN FOR SALES JOB. IT BEGAN LAST YEAR IN 2019 WHEN THE VEHICLE HAD AROUND 90000 MILES AND APPEARS BOTH WHEN I START THE VEHICLE AND ALSO WHILE DRIVING THE VEHICLE
Other or unspecified, Engine, Jul 14, 2020
ABOUT 2 WEEKS AGO A LIGHT ON THE SCREEN APPEARED AND SAID "SERVICE SHIFTER" AND ALL THE LIGHTS ON THE SHIFTER TURNED ON, THE D, R AND SO ON. I HAD TO TURN OFF THE CAR AND RESTART IT INORDER TO GET THE WARNING LABEL OFF THE SCREEN AND GET THE LIGHTS OFF. NOW TODAY, MY CAR WILL NOT TURN ON. IT ACTS LIKE IT'S GOING TO START BUT NOTHING HAPPENS. THE RADIO AND OTHER ELECTRICAL THINGS TURN ON SO LEADS ME TO BELIEVE IT'S NOT THE BATTERY.
Power train, Other or unspecified, Jul 10, 2020
SERVICE SHIFTER LIGHT CAME ON MY 2017 JEEP CHEROKEE LATITUDE. I WAS TOLD I NEED A NEW SHIFTER CABLE AND MODULE.
Other or unspecified, Jul 9, 2020
THIS IS ABOUT THE SHIFTER. WE BEGAN GETTING WARNING MESSAGE ABOUT "SHIFTER ERROR". SHORTLY AFTER THAT MY WIFE TOLD ME SHE HAD PROBLEMS "MAKING THE CAR TURN OFF" IN OUR DRIVEWAY. I GOT IN AND COULD NOT PUT THE CAR IN PARK. I FIDDLED WITH IT UNTIL I FINALLY GOT IT INTO PARK AND TRIED TO TURN THE JEEP OFF BUT EVEN WITH THE ENGINE OFF ALL OF THE ELECTRICAL THINGS (RADIO, DASHBOARD LIGHTS, BEEPING, INTERIOR LIGHTS ETC..) WERE STILL GOING. I COULD NOT RESTART THE JEEP WITHOUT A JUMPER CABLE. WHEN I RESTARTED THE INTERIOR LIGHTS WENT BACK TO "NORMAL". I TRIED TO TURN THE JEEP OFF AND THE SAME THING HAPPENED. I WENT THROUGH THE SAME PROCESS AGAIN, GOT THE JEEP STARTED AND DROVE IT TO THE DEALERSHIP. FIRST THEY TOLD ME THAT IT WAS JUST A BAD BATTERY. WHEN I COMPLAINED ABOUT ALL OF THE NEWS ABOUT SHIFTER PROBLEMS WITH THIS MODEL THEY TOLD ME THAT I NEEDED A NEW BATTERY AND THE "SHIFT BEZEL AND HARNESS" NEEDED TO BE REPLACED. I AM 4 WEEKS OUT OF MY 3 YEAR WARRANTY SO I PAID $857.02 FOR THIS WORK. THE SERVICE MAN PUT A NOTE ON BILL THAT SAYS "IF LIGHT COMES BACK ON WE NEED TO "REPLACE SHIFTER ALSO - $890.00" I BELIEVE THAT THIS ISSUE IS A SAFETY DEFECT NOT NORMAL WEAR AND TEAR AND THAT THE 2017 JEEP SHOULD BE RECALLED. MY WIFE IS NOW AFRAID TO DRIVE HER JEEP. ALSO, THE "SHIFTER ERROR" MESSAGE JUST CAME BACK ON ONE DAY AFTER GETTING THE JEEP BACK. THE SERVICE MAN TOLD ME THAT SOMETIMES THE JEEP DOES NOT RECOGNIZE IT WHEN THE JEEP IS IN PARK. PLEASE HELP. SOME IS GOING TO GET HURT. TRY GOOGLING "JEEP SHIFTER" AND YOU'LL SEE HOW MANY COMPLAINTS ABOUT THIS EXACT PROBLEM ARE OUT THERE.