2017 Jeep Cherokee

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,334 owner complaints filed for this model year. This is the 6th highest complaint count among 12 Cherokee model years with reports.

Complaints by model year
  1. 1,334

Of the 2017 reports, 24 involved a crash and 6 involved a fire. 27 people were injured.

Primary concernPower train647 reports · 49% of complaints
Owner complaints1,334Filed with NHTSA
Recall relationship6 safety recallsNHTSA campaign records

What owners report most often

  1. Power train647
  2. Other or unspecified343
  3. Electrical system342
  4. Engine258
  5. Vehicle speed control60
  6. Service brakes58
  7. Steering45
  8. Electronic stability control (ESC)42

Recalls and investigations

  1. Power trainApr 29, 2025

    Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

    A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

    Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

    Campaign 25V011000 on NHTSA.gov

  2. Power train, automatic transmissionApr 27, 2023

    Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

    A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

    FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

    Campaign 23V302000 on NHTSA.gov

  3. Power train, driveline, differential unitJun 11, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

    A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

    FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

    Campaign 20V343000 on NHTSA.gov

  4. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  5. Equipment, other, labelsAug 31, 2017

    Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

    Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

    Campaign 17V543000 on NHTSA.gov

  6. Air bags, knee bolsterNov 2, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

    If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.

    Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.

    Campaign 16V799000 on NHTSA.gov

Representative owner complaints

1,334 reports, newest first.

  1. Other or unspecified, Mar 10, 2020

    "SERVICE SHIFTER" HAS POPPED UP NUMEROUS TIMES WITH ALL GEARS LIT UP ( PARK, REVERSE, NEUTRAL, DRIVE AND MANUAL) . THE FIRST TIME, IT POPPED UP AS SOON AS I PUT IT IN DRIVE. THE 2ND TIME, IT POPPED UP WHILE IN DRIVE GOING LESS THAN 45MPH THROUGH TOWN. THE NEXT TIME, ( MARCH 9, 2020) IT POPPED UP WHILE ON THE INTERSTATE GOING 70MPH, 3 DIFFERENT TIMES WITHIN 45 MINUTES. THE DEALER STATED THEY HAVE NEVER HEARD OF THIS, SO HOW DO I GET IT FIXED, UNLESS THERE'S A RECALL? THIS HAS TO BE A DRIVETRAIN ISSUE AS IT AFFECTS THE GEAR SHIFTER?

  2. Power train, Other or unspecified, Engine, Mar 10, 2020

    DRIVING 2017 JEEP WITH ONLY 40,000 MILES DOWN A MAJOR HIGHWAY.. BATTERY LIGHT CAME ON AND JEEP STALLED ALMOST CAUSING ACCIDENT. WENT TO DEALER FOR REPAIR, WAS TOLD IT NEEDED AND OIL CHANGE?!! UNACCEPTABLE!! IF ISSUE ISN'T CORRECTED, LEGAL ACTION WILL BE PURSUED.

  3. Power train, Electronic stability control (ESC), Mar 10, 2020

    TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING MESSAGE WAS DISPLAYED. ADDITIONALLY, SEVERAL ADDITIONAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 33,000.

  4. Electrical system, Mar 10, 2020

    DEVICE TRANSMISSION LIGHT COMES ON AND CAR DIES AND WILL NOT RESTART. WHEN STOPPING AT A STOP SIGN OR RED LIGHT.

  5. Electrical system, Vehicle speed control, Electronic stability control (ESC), Mar 10, 2020

    THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)

  6. Air bags, Mar 9, 2020, crash

    LAST MONTH I WAS IN A FRONT IMPACT COLLISION CAUSING MY 2017 TO BE TOTALED. HOWEVER THE AIRBAGS DID NOT DEPLOY!!! ITS A MAJOR CONCERN FOR ME! TTHIS DEFAULT COULD HAVE CAUSED SERIOUS INJURY!

  7. Power train, Mar 9, 2020

    I WAS PULLING OUT INTO TRAFFIC AND THE CAR TRANSMISSION JUST STOPPED GOING. IT ALMOST COST ME MY LIFE. THE CHECK ENGINE, SERVICE TRANSMISSION,SERVICE PARKING BRAKE, AND THE TRACTION CONTROL SYSTEM ALL LIT UP ON THE CAR. THIS IS THE 2ND TIME THIS HAPPENED. I TOOK IT TO THE DEALER AND WAS TOLD THAT ALL JEEP CHEROKEES MANUFACTURED IN 2015, 2016 (MAY ALSO INCLUDE MY 2017) HAVE HAD THIS PROBLEM. IT TOOK THEM FOREVER TO FIGURE IT OUT. IN THE MEANTIME, I'M INCURRING RENTAL CAR FEES AND HAVE ZERO IDEA OF WHAT IT WILL COST TO FIX. JEEP SHOULD RECALL AND FIX THIS PROBLEM AT THEIR EXPENSE NOT THAT OF THE OWNER. THIS HAPPENED APPROXIMATELY 1 YEAR AGO SAME THING EXCEPT THAT THE VEHICLE DID NOT STOP MOVING IT JUST TOOK FOREVER TO GET OUT OF FIRST/SECOND GEAR.

  8. Power train, Mar 9, 2020

    TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE OR DRIVING AT 55 MPH, THE VEHICLE INDEPENDENTLY SHIFT TO 1ST GEAR WITHOUT WARNING, AND THE FRONT WHEEL SEIZED INTERMITTENTLY. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

  9. Electrical system, Mar 8, 2020

    I KEEP GETTING A SERVICE SHIFTER LIGHT ON DASH AFTER DRIVING 30 SOME MILES. I TURN THE CAR OFF AND THEN BACK ON AND IT GOES AWAY. I WILL ALSO GET A NO STOP START AVAILABLE EVERY OTHER TIME I START MY CAR. I HAVE TAKEN IT TO MY MECHANIC BUT HE CAN NOT FIND ANYTHING IN THE CAR LOG ABOUT THE PROBLEMS I AM HAVING. I HAVE READ THAT OTHER JEEP OWNERS HAVE HAD THE SAME PROBLEM BUT IT SEEMS THERE WAS NO REAL SOLUTION.

  10. Electrical system, Other or unspecified, Mar 7, 2020

    2017 JEEP TRAILHAWK. BOUGHT NEW. CAR BEGAN RANDOMLY DISPLAYS "SERVICE SHIFTER" MESSAGE ON DASH JUST AFTER WARRANTY EXPIRED AT 36K MILES. LIGHTS UP GEAR SHIFTER LIGHTS AS WELL. COMES AND GOES. ONCE ON WON'T GO AWAY UNLESS CAR IS SHUT OFF. CANT SEE SPEED OR OTHER DISPLAYS. HAPPENS WHILE IN MOTION OR AT STOP LIGHTS, ON SUBURBAN STREETS. ANY WEATHER . ANY SPEED. MAY BE WEEKS BEFORE IT COMES ON, OR DAYS OR EVEN HOURS. WHEN YOU SHUT OFF CAR SOMETIMES IT GOES AWAY, SOMETIMES IT DOESN'T. DODGE JEEP DEALER DIDN'T KNOW WHAT I WAS TALKING ABOUT.

  11. Engine, Mar 7, 2020

    THE ISSUE STARTED WHILE I WAS TRAVELING DOING 60 MILES PER HOUR ON THE HIGHWAY WHEN SUDDENLY I HAD ZERO ACCELERATION. IT WAS AS THOUGH I WAS IN NEUTRAL . I STOPPED ON THE HIGHWAY PUT THE VEHICLE IN PARK THEN BACK INTO DRIVE. STILL NO RESPONSE . I ALLOWED THE VEHICLE TO ROLL BACK IN NEUTRAL THEN PUT IT IN DRIVE . IT ENGAGED INTO DRIVE BUT ONLY FOR A SHORT TIME . I HAD THE VEHICLE TOWED TO JEEP WHERE THE PROBLEM WAS "FIXED" . ONLY IT'S NOT FIXED . THE TRANSMISSION WILL NOT DISENGAGE WHEN SLOWING DOWN .

  12. Steering, Service brakes, Hydraulic, Electrical system, Service brakes, Mar 7, 2020

    MY SERVICE SHIFTER LIGHT HAS CAME UP 3 SEPARATE TIMES. THE LAST TIME IT CAME ON, MY JEEP TOOK ITSELF FROM DRIVE TO PARK WHILE I WAS IN MOTION, LOCKING UP MY TIRES AND STEERING WHEEL. I COULD NOT GET MY PARK BACK INTO DRIVE, AND IT CAUSED ME TO SLIDE OFF THE ROAD. IT HAS HAPPENED ON 3 SEPARATE OCCASIONS. I HAVE ALSO HAD MY BLUETOOTH AND MY RADIO MALFUNCTIONING. IT CHANGES STATIONS AND VOLUME BY ITSELF, SWITCHES BETWEEN AM AND FM AND CHANGES VOLUME RANDOMLY. MY U CONNECT BLUETOOTH STOPPED WORKING ENTIRELY.*DT*TP CONSUMER STATED WHILE DRIVING VEHICLE SHIFTED FROM DRIVE TO PARK AND THE TIRES HAD LOCKED UP. INCIDENT HAPPENED AGAIN FRIDAY MARCH 13TH. WHILE DRIVING SERVICE SHIFTER LIGHT CAME ON. VEHICLE WAS TOWED TO A LOCAL DEALER AND REPAIRED.*JB*DT*TP*DT*DT *AS

  13. Power train, Mar 7, 2020

    DASH BOARD SERVICE SHIFTER LIGHT COMES ON AND ON THE FLOOR SHIFTER LIGHTS ARE ALSO LIT. HAS OCCURRED ON BOTH CITY AND HIGHWAY DRIVING IN MOTION. I HAVE TO PULL OFF THE ROAD, TURN VEHICLE OFF AND RESTART. HAS OCCURRED MORE OFTEN RECENTLY. IT IS A DANGEROUS SPECIFIC MOTION. I AM SUBMITTING THIS INCIDENT INTO THIS NHTSA DATABASE FOR FURTHER INVESTIGATION.

  14. Steering, Service brakes, Mar 4, 2020

    MY JEEP ALONG WITH SEVERAL OTHER HAVE BEEN AFFECTED BY THIS! SERVICE SHIFTER AND ALL THE LIGHTS COME ON THE SHIFTER. JUST DRIVING DOWN THE HIGHWAY THAT ALERT APPEARED

  15. Electrical system, Electronic stability control (ESC), Mar 4, 2020

    THE SERVICE SHIFTER WARNING LIGHTS CAME ON AND ALL OF THE LIGHTS ON THE GEAR SHIFT WAS ON. THIS SEEMS TO BE A PROBLEM WITH THE CHEROKEE AND IT NEEDS TO BE FIXED. THIS HAPPENED WHILE I WAS DRIVING IN THE RAIN.

  16. Power train, Mar 1, 2020

    WE BOUGHT THIS CAR USED, SO NO LONGER HAVE A WARRANTY FIRST OF ALL... BUT 3 TIMES SO FAR IN THIS LITTLE AMOUNT OF TIME, THE DASH WILL LIGHT UP & THEN "SERVICE SHIFTER" POPS UP. IT WILL NOT GO OFF UNTIL YOU TURN YOUR CAR OFF...WHICH IF YOUR DRIVING DOWN THE INTERSTATE, YOU WILL HAVE NO ACCESS TO YOUR SPEED OR ANYTHING. I LOOKED IT UP, & OUR CAR IS NOT THE ONLY ONE TO DO THIS...& DEALERSHIPS CLAIM THEY HAVE NEVER HEARD OF IT.

  17. Other or unspecified, Mar 1, 2020

    THE 'SERVICE SHIFTER' WARNING POPS UP AND ALL THE LIGHTS ON THE SHIFTER TURN RED. IT HAPPENS RANDOMLY WHILE I AM DRIVING AND SCARES ME. IT WILL NOT ALLOW ME TO SEE ANY OTHER SCREEN WHILE ON. I HAVE HEARD THAT IT CAN CAUSE THE CAR TO NOT GO INTO PARK... I HAVE READ 100'S OF OTHER S HAVING THE SAME ISSUE WITH THE 2014-2018 MODELS. THIS IS A HUGE CONCERN FOR THE SAFETY OF MY FAMILY. BOTH TIMES THIS HAPPENED I WAS DRIVING THE VEHICLE. ONCE IN REVERSE BACKING OUT THE DRIVEWAY, AND ONCE WHILE DRIVING ON THE FREEWAY AT 70+ MPH. I STOPPED THE CAR BOTH TIMES, SHIFT IT OFF AND RESTARTED IT AND THE WARNING AND LIGHTS WENT OFF. BUT WHAT IF I CAN NOT PUT IT IN PARK NEXT TIME. WHAT HAPPENS THEN. THE DEALERS ARE REPLACING WIRING HARNESS ONLY TO HAVE THE ISSUE HAPPEN AGAIN. THERE IS NO CLEAR REASON OR FIX FOR THIS ISSUE SO IT NEEDS TO BE ADDRESSED!!! *TR

  18. Power train, Electrical system, Other or unspecified, Feb 28, 2020

    SERVICE SHIFTER WARNING. STATIONARY, OR IN MOTION. WARNING CAN'T BE FIXED AND BLOCKS READOUT.

  19. Power train, Other or unspecified, Feb 27, 2020

    SERVICE SHIFTER LIGHT AND NOT COVERED UNDER POWER TRAIN WARRANTY.

  20. Power train, Vehicle speed control, Service brakes, Feb 26, 2020

    THE CAR'S CRUISE CONTROL WAS ENGAGED WHILE CLIMBING A SLIGHT HILL ON THE FREEWAY. THE CAR FAILED TO STOP ACCELERATING AT 60 MPH (SET SPEED LIMIT). THE CRUISE CONTROL BUTTON NOR PRESSING THE BRAKES WOULD DISENGAGE THE SYSTEM. AFTER APPROXIMATELY 10 SECONDS, THE CAR ACCELERATED TO 75 MPH AND FINALLY DISENGAGED. THIS WAS DURING THE NIGHT, WITH MODERATE RUSH HOUR TRAFFIC ON HIGHWAY 16 NEAR PORT ORCHARD, WA. THE DEALER (WEST HILLS CHRYSLER, BREMERTON WA) CANNOT FIND AN ERROR CODE AND REFUSES TO REPAIR THE VEHICLE. I DEEM THE VEHICLE UNSAFE TO DRIVE WHILE USING THE CRUISE CONTROL SYSTEM.

  21. Engine, Feb 26, 2020

    TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED 6 TIMES WITHIN TEN DAYS. THE VEHICLE WAS TAKEN TO LEBANON CHRYSLER DODGE JEEP RAM (518 W MAIN ST, LEBANON, OH 45038) WHERE THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE FOR 2000 MILES AND TO THEN HAVE THE VEHICLE TESTED FOR OIL CONSUMPTION. THE CONTACT WAS INFORMED THAT DEPENDING ON THE RESULT, THE MANUFACTURER MAY CHOOSE TO REPLACE THE ENGINE FREE OF CHARGE. THE OIL WAS TOPPED OF HOWEVER, NO ADDITIONAL MECHANICAL REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,732.

  22. Other or unspecified, Service brakes, Engine, Feb 26, 2020

    JEEP THROWING 'SERVICE SHIFTER' MESSAGE AND LIGHTING UP THE ENTIRE SHIFTER. LOCKING BRAKES, STEERING WHEEL AND WHEN TRYING TO TURN THE CAR OFF IT ONLY CONTINUOUSLY TRIES TO TURN OVER INSTEAD OF SHUTTING OFF. THIS STARTED AS SOON AS I PULLED OUT OF MY DRIVEWAY ON A STRAIGHT NEIGHBORHOOD ROAD.*DT CONSUMER WAS TOLD BY THE DEALER WIRING HARNESS IN THE SHIFTER NEEDED TO BE REPLACED OR REPAIRED AND COULD NOT GUARANTEE A PERMANENT FIX. VEHICLE WAS TRADED IN AND CONSUMER NO LONGER HAS THE VEHICLE.*JB

  23. Engine, Feb 25, 2020

    MY 2017 JEEP CHEROKEE HAS SHUT OFF WHILE DRIVING 6 TIMES IN A WEEK AND A HALF. ITS ALWAYS WITHIN A FEW BLOCKS OF START UP. THERE ARE NO WARNING LIGHTS, THE CAR JUST SHUTS OFF WHILE DRIVING AND TAKES SEVERAL ATTEMPTS TO START IT BACK UP. ALL 6 TIMES IT HAS BEEN WHILE DRIVING LESS THAN 25 MILES AND HOUR AND HAS OCCURRED WITHOUT WARNING. TOO SCARED TO DRIVE IT ON THE HIGHWAY. WE HAD IT TO THE DEALERSHIP BEFORE WITH AN ISSUE WITH THE "SERVICE SHIFTER" LIGHT COMING ON AND ALL THE LIGHTS ON THE SHIFTER WERE LIGHTING UP AND CAUSING THE CAR TO SHUT DOWN. AT THAT TIME, THEY SAID IT WAS THE SHIFTER BEZEL AND THEY REPLACED IT. NOW WE ARE NOT GETTING A WARNING LIGHT AT ALL BEFORE THE CAR DIES. THIS IS AN EXTREME SAFETY ISSUE AND I AM ACTUALLY SCARED TO DRIVE MY JEEP THAT I HAVE HAD FOR LESS THAN 3 YEARS. WHEN TALKING TO THE DEALERSHIP, THEY ARE SAYING THEY HAVE HAD NO REPORTED ISSUES WITH THIS BEFORE. WE WILL FIND OUT TODAY WHAT THEY SAY AND I WILL REPOST. I AM VERY UPSET THAT THERE ARE SO MANY COMPLAINTS ON HERE FOR THE SAME THING AND NO ONE HAS DONE ANYTHING ABOUT IT. ALSO, WHEN WE SCHEDULED THE APPOINTMENT WITH CRONIN CHRYSLER DODGE JEEP RAM IN LEBANON OHIO, WE WERE TOLD THEY NO LONGER GIVE LOANER VEHICLES. WHEN DID THIS CHANGE? ESPECIALLY FOR AN ISSUE WITH A VEHICLE THAT IS AN OBVIOUS MANUFACTURER ISSUE.

  24. Power train, Other or unspecified, Feb 24, 2020

    GETTING A SERVICE SHIFTER LIGHT COMING ON WHILE DRIVING ON BOTH HIGHWAY AND CITY STREETS WHILE MOVING. ALL THE SHIFT POSITIONS LIGHT UP ON THE GEAR SHIFT AND THE MAIN DISPLAY SHOWS "SERVICE SHIFTER". AFTER RESEARCH, I FIND MANY MANY COMPLAINTS OF THIS SAME PROBLEM ON MULTIPLE JEEP CHEROKEE MESSAGE BOARDS ONLINE. MANY STATING THAT IT COMES BACK AFTER "REPAIR". HTTPS://CA.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 FIRST OCCURRENCE WAS IN NOVEMBER OF 2019. NO RHYME OR REASON TO WHEN IT HAPPENS.

  25. Power train, Feb 21, 2020

    WHILE IN MOTION, A SERVICE SHIFTER NOTIFICATION POPS UP. AT THE SAME TIME, ALL OF THE GEAR INDICATOR LIGHTS NEXT TO THE GEAR SHIFTER LIGHT UP. OVER THE PAST 3 WEEKS THIS HAS HAPPENED 4 TIMES, 2 OF WHICH HAVE OCCURRED IN THE PAST 2 DAYS AND 66 MILES APART. I'VE ATTACHED PHOTOS OF THE NOTIFICATIONS FROM THE 2 MOST RECENT OCCURRENCES, ALONG WITH A PHOTO OF THE ILLUMINATED GEAR INDICATORS. A QUICK INTERNET SEARCH REVEALED THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE WITH HUNDREDS OF COMPLAINTS ACROSS VARIOUS JEEP FORUMS.