2018 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 686 owner complaints filed for this model year. This is the 8th highest complaint count among 12 Cherokee model years with reports.
Of the 2018 reports, 11 involved a crash and 5 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Power train, axle assembly, axle shaftJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
Campaign 18V494000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
A fuel leak in the presence of the ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.
Campaign 18V282000 on NHTSA.gov
Engine and engine cooling, engineOct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
If the oil pump fails, the engine will stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Campaign 17V670000 on NHTSA.gov
Equipment, other, labelsAug 31, 2017
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
Campaign 17V543000 on NHTSA.gov
Representative owner complaints
686 reports, newest first.
Power train, Electrical system, Engine, Dec 10, 2018
THE CAR HAS START UP PROBLEMS, THE CAR STALL AND JERKS WHEN BREAKING. THE BATTERY ON CHARGES TO 45% ( THIS IS A NEW CAR). THE ENGINE WAS SMOKING PURFUSLY LIKA AN 1980S CAR. ALL LIGHT FLICKER IN THE CAR AMD NOW THE CAR IS UNDRIVABME WITH NO HELP FROM DEALSHIP OR FINANCE. ITS LIKE I'M ON ME OWN STUCK WITH A LEMON.
Electrical system, Other or unspecified, Dec 5, 2018
FOR THE PAST THREE MONTHS SINCE LABOR DAY OF 2018, MY 2018 JEEP CHEROKEE LATITUDE HAS NOT STARTED ON SEVERAL OCCASIONS. EVENTUALLY IT DOES START BUT IT WILL ALWAYS SAY, "CANNOT READ KEY FOB". I HAVE DISCOVERED THAT IT'S WORSE WHEN I USE THE REMOTE START TO WARM IT UP. WHAT'S REALLY WEIRD IS THAT I HAVE DISCOVERED THAT WHEN I GET OUT OF MY VEHICLE AND GO TO THE BACK HATCH AND USE THE REMOTE TO LOCK AND UNLOCK THE DOORS, IT STARTS AFTER THAT. GO FIGURE. JUST THIS WEEK, THE DRIVER SIDE DOOR WOULDN'T SHUT TWICE WITHIN THREE DAYS. THE LATCH WAS STUCK. EVENTUALLY, AFTER TRYING JUST ABOUT EVERYTHING I COULD THINK OF LIKE TURNING THE VEHICLE ON AND OFF AND LOCKING AND UNLOCKING THE DOORS FROM THE INSIDE OF THE VEHICLE, I TRIED USING THE REMOTE TO LOCK AND UNLOCK THE DOORS, AND THEN THE DRIVER SIDE DOOR SHUT PROPERLY. I DON'T UNDERSTAND WHY SUCH A NEW VEHICLE PURCHASE BRAND NEW IN APRIL OF THIS YEAR WITH LESS THAN 14, 000 MILES ON IT WOULD HAVE SO MANY PROBLEMS. THE DEALERSHIP IS PICKING IT UP AGAIN TOMORROW FOR THE THIRD TIME TO ATTEMPT TO FIX IT. LAST CHANCE. IF NOT FIXED THIS TIME, I WILL BE GETTING LEGAL REPRESENTATION. NOT SURE IF THESE ARE SAFETY ISSUES BUT I KNOW THAT DRIVING DOWN THE ROAD WITH THE DOOR NOT CLOSED PROPERLY COULD BE A HAZARD. I AM JUST WONDERING IF SOMETHING ELSE MIGHT GO WRONG WITH IT NEXT. I AM REALLY DISAPPOINTED IN THIS VEHICLE TO SAY THE LEAST!
Fuel/propulsion system, Dec 5, 2018
UNABLE TO FILL GAS TANK - NOZZLE KEEPS TURNING OFF AND SPITTING GAS OUT OF SPOUT. TRIED SLOWING DOWN FLOW BUT AFTER TANK IS ABOUT 3/4 FULL IT JUST KEEPS CLICKING AND GOING OFF. THIS HAS HAPPENED AT THREE DIFFERENT FUEL STATIONS OVER THE LAST TWO WEEKS. MY JEEP HAS ABOUT 15,000 MILES ON IT AND THIS HAS BEEN THE STORY FOR THE LAST 3,000 MILES.
Power train, Engine, Dec 5, 2018
REGARDING RECALL 18V-524 FOR THE POWERTRAIN CONTROL MODULE, FCA REPORTS THAT THE REPAIR PARTS ARE NOT AVAILABLE AND THERE IS NO ETA
Vehicle speed control, Nov 26, 2018
SERVICE SHIFTER LIGHT CAME ON.. 2 DAYS LATER CAR TURNED OFF WHILE IN DRIVING SAYING CHANGE GEAR BUT I WAS CURRENTLY IN THE CORRECT GEAR . VERY DANGEROUS I WAS DROPPING MY SON OFF TOO SCHOOL AND CAR STOPED IN THE MIDDLE OF TRAFFIC
Steering, Vehicle speed control, Engine, Oct 28, 2018
WHILE IN MOTION WITH CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION JERKED TWICE AND THE ENGINE REVVED UP AND AS IF IT WAS IN NEUTRAL, STAYED THAT WAY AS IF THE ACCELERATOR WAS STUCK. I HIT MY BRAKES BECAUSE WE WAS LOSING SPEED AND WHEN STOPPED I TRIED TO PUT IN PARK BUT IT SOUNDED AS IF GEARS WAS GRI. DING I HAD TO SHUT OFF THE JEEP TO MAKE IT STOP REVVING. I WAS IN THE MIDDLE OF THE 4 LANE AND COULD ONLY SHIFT TO NEUTRAL AND ROW BACKWARDS INTO THE MEDIAN. I WAS UNABLE TO PUT BACK IN DRIVE WITH PUT GEARS GRINDING. I HAD BEEN DRIVING APPROXIMATELY 40 MINS AT A SPEED OF 60-70 WHEN THIS HAPPENED. NO WARNING LIGHTS AND NOTHING ON THE DASH AT TIME OF ISSUE.
Electrical system, Service brakes, Oct 27, 2018
1.)THE DOOR KNOB/HANDLE IS BURNING HOT THAT YOU COULD HARDLY HANDLE IT OR GRAB IT. 2.) WHEN TURNING, THERE IS A SQUIZZING SOUND AT THE REAR WHEELS AND COULD HARDLY PULL FORWARD, SOMETHING LIKE HOLDING BACK. 3.) WHILE IN TOTAL STOP, ENGINE ON, THERE IS A CLICKING SOUND WHEN STEPPING ON BRAKE AND IT CAN ALSO FEEL THE CLICKING SOUND WHEN PLACING YOUR HAND AT THE SHIFT LEVER. WHAT IF MAKING A TURN, THEN IT WONT MOVE IN THE MIDDLE OF A BUSY RAOD? WHAT IF, WHILE DRIVING ON THE FREEWAY THE DRIVER SIDE BURNS,DRIVER CANNOT GET OUT.
Steering, Electrical system, Oct 22, 2018
AFTER STARTING THE CAR AND LEAVING MY DRIVEWAY FOR THE LAST 2DAYS, I GET ABOUT 1/2 MILE DOWN THE ROAD AND AN INDICATOR COMES ON TELLING ME THAT SHIFTING WHILE DRIVING CAN'T BE DONE. THE CAR SHUTS COMPLETELY DOWN AND I HAVE TO MAKE A SUDDEN STOP TO TURN THE KEY OFF. THE STEERINGWHEEL LOCKS UP MAKING IT IMPOSSIBLE TO GET OUT OF THE ROAD. WHEN I TRY TO RESTART, IT ACTS LIKE STARTER IS FIGHTING TO TURN ON. I HAVE TO GIVE IT FUEL TO GET IT TO START. THEN I DON'T HAVE PROBLEMS THE REST OF THE DAY
Steering, Suspension, Other or unspecified, Oct 16, 2018
WHILE DRIVING HIGHWAY SPEEDS THERE IS A VIBRATION BETWEEN 60 AND 80 MILES PER HOUR. I HAVE HAD THE TIRES REPLACED, RIMS REPLACED AND NO CHANGE IN VIBRATION. IT HAS STARTED SINCE I OWNED THE VEHICLE WITH 7 MILES ON THE ODOMETER TILL TODAY WITH 9000 MILES ON IT. THE DEALER CLAIMS THAT THIS IS NORMAL THROUGHOUT THE LINE OF CHEROKEES AND IS JUST "ROAD VIBRATION" BUT TALKING WITH OTHER OWNERS THIS IS NOT THE CASE AND THEY DO NOT EXPERIENCE THE SAME THING. IT DOES TEND TO FADE AWAY DURING LONG LEFT TURNS ON THE FREEWAY BUT APPEARS AS SOON AS THE VEHICLE STRAIGHTENS. NUMEROUS ATTEMPTS TO GET THE DEALERSHIP TO FIX THIS HAS RESULTED IN NO HEADWAY AS THE DEALER CLAIMS THAT THIS IS NORMAL.
Steering, Electrical system, Sep 26, 2018
MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS OF 2 QUARTS OF OIL. SMOLICH MOTORS SERVICE CENTER FAILED TO NOTE THE AUTO START STOP ERROR AND NO ERROR WAS PRESENT AFTER THE LOSS OF OIL WAS REPLENISHED AND WE RECEIVED THE VEHICLE BACK DESPITE BEING SHOWN THE PICTURE OF THE ERROR. THEY DID NOTE THE O-RING FAILURE AND THE LOSS OF 2 QUARTS OF OIL ON THE SERVICE ORDER RECEIPT. THURSDAY‎, ‎SEPTEMBER‎ ‎6‎, ‎2018 9:28 AM WHILE TURNING FROM BADGER ST ON TO THE BEND PARKWAY THE CHARGING/BATTERY LIGHT APPEARED WITH THE MESSAGE TO SERVICE THROTTLE CONTROL AND AGAIN EXPERIENCED DIFFICULT STEERING WHILE NARROWLY AVOIDING A COLLISION WITH A SEMI TRUCK.
Electrical system, Engine, Fuel/propulsion system, Sep 15, 2018
WHILE DRIVING CAR COMPLETELY LOSES ALL POWER. BECOMES DIFFICULT TO CONTROL. CANNOT BE STEERED OR MOVED. TURNING ONTO A STREET AT LOW SPEED IN A VERY BUSY INTERSECTION WITH STREETCAR TRACKS. CAR COMPLETELY SHUT DOWN AND BECAME INOPERABLE. VEHICLE STUCK IN TRAFFIC WITH STREETCAR AND TRUCKS ALMOST HITTING IT FROM BEHIND. COULD NOT BE PUSHED. *DT UPDATED 10/18/18*JB
Power train, Electrical system, Sep 12, 2018
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE PARKING SYMBOL ON THE GEAR SHIFT MECHANISM AND ALL THE LIGHTS ON THE GEAR SHIFT MECHANISM ILLUMINATED. COURTESY CHRYSLER DODGE JEEP RAM FIAT (607 ENTERPRISE PARKWAY, BREAUX BRIDGE, LOUISIANA 70517, (337) 240-9947) DIAGNOSED THAT THE COMPUTER SOFTWARE MALFUNCTIONED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Power train, Other or unspecified, Sep 12, 2018
WHILE DRIVING MY DASH WILL SUDDENLY STATE "SERVICE SHIFTER" AND ALL MY GEAR SHIFTER LIGHTS WILL BE LIT UP. THE ONLY WAY I GET THEM OFF IS I HAVE TO PULL OVER, STOP, TURN VEHICLE OFF, AND RESTART IT. THIS HAS HAPPEN IN TOWN AND ON THE HIGHWAY. THIS HAS HAPPENED NOW SEVERAL TIMES OVER APPROXIMATELY 4 MONTHS NOW. THE FIRST TIME BEING WHEN I GOT MY FIRST OIL CHANGE.
Engine, Sep 11, 2018
ON TWO DIFFERENT OCCASIONS THE ENGINE SHUT OFF UNEXPECTEDLY AND WITHOUT WARNING WHILE DRIVING. ONCE ON A HILL, THE NEXT TIME ON A HIGHWAY. THERE WERE NO INDICATOR LIGHTS OR OTHER WARNING SYSTEMS IN PLACE. WHEN IT HAPPENED THE STEERING FAILED AS DID ALL BRAKING SYSTEMS. THE CAR WAS BROUGHT BACK TO THE DEALERSHIP. BOTH TIMES OIL WAS BELOW READABLE LEVEL. IT WAS ALSO LOW PRIOR TO DEALER RECOMMENDED OIL CHANGE PERIOD. I WAS TOLD AN OIL CONSUMPTION TEST NEEDED TO BE DONE, BUT IT WAS SAFE TO DRIVE. WHEN OIL CONSUMPTION WAS DEEMED LOW, I WAS TOLD THAT JEEP CORPORATION REQUIRED THAT THE TEST BE REPEATED AND TO DRIVE ANOTHER 1,000 MILES. I CONTACTED CUSTOMER RELATIONS AND WAS TOLD "INDEPENDENT DEALERSHIPS CAN DECIDE HOW TO HANDLE THIS PROBLEM". THEN IT WAS RECOMMENDED THAT I SEE IF A DIFFERENT DEALER MIGHT BE MORE HELPFUL. NO SAFETY ACTIONS WERE TAKEN BY THE DEALERSHIP'S SERVICE DEPARTMENT.
Engine, Sep 7, 2018
WHILE TURNING CORNERS, VEHICLE SOMETIMES STALLS. WHEN REPORTED TO SERVICE DEPARTMENT,THEY SAID IT IS A SAFETY FEATURE TO LET YOU KNOW OIL IS LOW. OUR OIL CAN BE AT 35% AND CAUSE THE CAR TO STOP DRIVING IN THE MIDDLE OF A ROADWAY...THAT IS NOT SAFE! WE SHOULDN'T NEED TO REPLACE OIL U TIL 20% OR LESS AS THAT IS WASTEFUL...
Other or unspecified, Aug 29, 2018
PANORAMIC SUNROOF EXPLODED OUTWARD - AT 5:15 AM, I WAS JUST STARTING TO GET ON THE ON RAMP TO THE FREEWAY. I WAS NOT UP TO FREEWAY SPEED YET. WEATHER CONDITIONS WERE GOOD AND APPROX. 61 DEGREES. AS I WAS DRIVING ON THE ONRAMP I HEARD A LOUD EXPLOSION THAT FREAKED ME OUT SO BAD I WAS THANKFUL I DID NOT CRASH. I PULLED TO THE SIDE OF THE ROAD ALL TIRES WERE FINE. ALL SURROUNDING WINDOWS WERE FINE. I HAD THE SUNROOF BARRIER CLOSED SO I DIDN'T EVEN THINK ABOUT THE SUNROOF UNTIL I HEARD CHARDS OF GLASS BEADS ON THE BARRIER. I PULLED TO THE SIDE OF THE FREEWAY IN THE DARK AND GRADUALLY OPENED UP THE BARRIER TO THE SUN ROOF A LITTLE. I COULD SEE THAT ALMOST THE ENTIRE PANE OF THE BACK PART OF THE PANORAMIC SUNROOF HAD SHATTERED MAKING A HUGE GAPING HOLE. I TURNED THE CAR AROUND AND WENT HOME. IF IT WAS A ROCK OR SOMETHING WAS DROPPED ON IT THE ROCK STILL WOULD HAVE BEEN THERE ON THE BARRIER. THE SUNROOF LITERALLY BOWS UPWARD AND IT CRACKED AT THE SEAMS SO YOU CAN SEE IT HAS DEFINITELY BLOWN OUT. THIS IS A MANUFACTURER DEFECT THAT COULD HAVE CAUSED AN ACCIDENT OR WORSE IF THE BARRIER HAD BEEN OPEN AND THE GLASS HAD SHATTERED ON ME. IT IS OBVIOUSLY MADE OF SAFETY GLASS. THE EXPLOSION WAS VERY LOUD AND EAR PIERCING.
Engine, Aug 20, 2018
WHILE DRIVING MY CAR, THE ENGINE SHUT OFF IN MID DRIVE, IN MOTION, IN A PARKING STRUCTURE GETTING READY TO GET ON THE FREEWAY. I COMPLAINED TO THE DEALER AND THEY SAID IT WAS BECAUSE I NEEDED AN OIL CHANGE AND I WASN'T OVER MILEAGE BY THAT MUCH, HE SAID HE HAS HEARD THIS HAPPEN BEFORE TO A CUSTOMER. I WAS SO TERRIFIED BECAUSE I COULD HAVE BEEN ON THE FREEWAY AND COULD HAVE GOTTEN INTO AN ACCIDENT AND INJURED AND UNTIL THIS DAY I AM VERY DISTURBED AND WORRY IF IT WILL TURN OFF WHILE DRIVING AND EVEN MORE TERRIFIED IF I AM ON THE FREEWAY! I JUST WANT TO REPORT THIS BECAUSE THE DEALERSHIP'S RESPONSE DIDN'T SIT WELL WITH ME AND I THINK IT IS VERY VERY DANGEROUS FOR THE CAR TO TURN OFF JUST BECAUSE YOU NEED AN OIL CHANGE, IS THERE A DEFECT IN MY CAR? THANK YOU
Other or unspecified, Aug 16, 2018, fire
A FEW MINUTES AFTER PARKING MY CAR, NEIGHBORS REPORTED AN "EXPLOSION" AND LOOKED OUTSIDE TO SEE THE FRONT OF THE CAR ENGULFED IN FLAMES *BF UPDATED 11/26/18*JB
Other or unspecified, Aug 2, 2018
THE SERVICE SHIFTER LIGHT JUST CAME ON
Fuel/propulsion system, Jul 16, 2018
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT FUEL LEAKED FROM THE VEHICLE AND A BURNING ODOR ENTERED THE CABIN OF THE VEHICLE. IN ADDITION, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT FUEL LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V282000 (FUEL SYSTEM, GASOLINE). THE DEALER (BOB BRADY DODGE CHRYSLER JEEP RAM FIAT, 4025 E BOYD ROAD, DECATUR, IL 62521, (217) 876-3800) WAS CONTACTED AND STATED THAT THERE WAS A WAITING LIST FOR THE RECALL REPAIR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,123.
Electrical system, Engine, Jun 22, 2018
WHILE TURNING INTO ONCOMING TRAFFIC IN MOTION , THE VEHICLE STOPPED ON THE HIGHWAY WHILE VEHICLES WHERE COMING AT HIGH SPEEDS NEARLY CAUSING FATAL ACCIDENTS! WHILE STOPPED AT A LIGHT AS I WAS PROCEEDING THROUGH THE LIGHT THE CAR SHUT OFF AGAIN ALMOST CAUSING ME TO BE REAR ENDED. *TT *TR
Electrical system, Vehicle speed control, Engine, Jun 15, 2018
CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN
Power train, Vehicle speed control, Engine, May 26, 2018
FIRST STARTED WITH JERKING AS YOU'RE DRIVING AT ONE TIME WE WERE AT A STOPLIGHT AS AND IT THE CAR JUST WANTED TO TAKE OFF BY ITSELF AND WE ALMOST GOT INTO A CAR ACCIDENT THE CAR IS ALWAYS LOW ON OIL I MEAN WE BOUGHT THE CAR WITH 3 MILES WITHIN WEEKS IT WOULD ACTUALLY HAD NO OIL MY HUSBAND THOUGHT OUT MAYBE THE MANUFACTURER JUST DIDN'T FILL IT UP ALL THE WAY BY MISTAKE DIDN'T CHECK IT OUT SO HE WENT AND PURCHASED WILL PUT OIL IN IT TWO WEEKS LATER TOOK IT FOR AN OIL CHANGE AND WE ALREADY A QUART LOW CAR WASTE IS GAS LIKE CRAZY WE ARE CONSTANTLY FILLING UP EVERY 2 DAYS AND THEN CAR DOESN'T REALLY GO ANYWHERE BUT FROM WHAT 15 MILES A DAY ON OUR WAY TO KANSAS SO WE WERE COMING TO A CURVE AND MY HUSBAND TRY TO HIT THE BRAKES AND THE CAR DID NOT BREAK IT ACTUALLY ACCELERATED AND HE HAD TO PUT THE CAR IN NEUTRAL AS HE WAS DRIVING JUST TO SLOW IT DOWN TO AVOID GETTING INTO AN ACCIDENT I MEAN WE'VE ALWAYS HAD TROUBLE WITH THIS CAR SINCE DAY ONE I BOUGHT THE CAR IN OCTOBER AND WE'VE HAD MULTIPLE ISSUES THEN I HEAR RECALL ABOUT A HOSE FOR THE GAS LINE THAT WE'RE GOING TO HAVE TO TAKE IT IN FOR SOMETHING DEFINITELY WRONG WITH THESE CARS
Other or unspecified, May 3, 2018
MY JEEP DOES NOT STAY LOCKED. I CAN LOCK THE CAR, BUT IF SOMEONE TRIES TO OPEN IT, THEY ARE ABLE TO WITHOUT A PROBLEM, EVEN WHEN THE FOB IS NOWHERE NEAR THE CAR. ALL THAT HAPPENS IS THE THEFT ALARM TRIGGERS. MY CAR WAS OPENED BY SOMEONE IN A PARKING GARAGE AT WORK EVEN THOUGH MYSELF AND THE FOB WERE NOT NEAR THE VEHICLE. THE ALARM WENT OFF BUT THE PERSON WAS ABLE TO OPEN MY DOOR WITH NO PROBLEM,
Vehicle speed control, Apr 24, 2018
I GOT ON I-95 FROM THE LANTANA EXIT HEADING WEST AND I NOTICED THAT THE DASHBOARD SPEEDOMETER ACCELERATED TO 119 MILE PER HOUR BUT THE VEHICLE ITSELF WAS NOT MOVING AT THAT SPEED. I EXITED TWO EXIT'S LATER ONTO GATEWAY BLVD AND THE DASHBOARD SPEEDOMETER WAS STILL SHOWING THAT I WAS GOING AT A DANGEROUS SPEED THAN I WAS ACTUALLY GOING. I CALLED SCHUMACHER DELRAY WHERE I NOW LEASE THE VEHICLE FROM AND I WAS GIVEN AN APPOINTMENT FOR FRIDAY 4/27/2018. I ALSO EMAILED THE MANAGER KEN CADMENS AND EXECUTIVE DIRECTOR SAL DELGRECO AND I AM STILL AWAITING A RESPONSE. I OBTAINED THIS VEHICLE APPROXIMATELY ONE MONTH AGO WHERE I GAVE BACK A 2016 JEEP PATRIOT WHICH HAD DANGEROUS WHEEL BEARING ISSUES THAT CAUSED THE TIRES TO WEAR AS THOUGH THEY WERE 10 YEARS OLD. ABOUT (3)THREE WEEKS AFTER, LEASING THIS NEW 2018 JEEP CHEROKEE ON MARCH 14, 2018, I WAS INFORMED THROUGH CREDIT KARMA THAT MY 2018 JEEP CHEROKEE MAY (NOT FOR CERTAIN) HAVE DANGEROUS SAFETY ISSUES THAT CAN CAUSE A CRASH AND FATALITY AND THAT I SHOULD GET IT CHECKED OUT. I CONTACTED THE SAME TWO ABOVE INDIVIDUALS PREVIOUSLY MENTIONED IMMEDIATELY BY EMAIL TO INQUIRE ABOUT THIS CREDIT KARMA REPORT REGARDING THE VEHICLE SAFETY. HOWEVER, TO DATE APRIL 24, 2018 THEY NOR ANYONE ELSE HAS GOTTEN BACK TO ME. FAST FORWARD TO TODAY, I AM NOW BEGINNING TO HAVE THIS SERIOUS PROBLEM OF AN EXCESSIVE SPEED READING OF THE VEHICLE SPEEDOMETER SHOWING ON THE DASHBOARD. I CAN ONLY HOPE AND PRAY THAT THE VEHICLE DOES NOT ACCELERATE IT SELF TO THE ACTUAL EXCESSIVE SPEEDS THAT IT IS SHOWING ON THE DASHBOARD.