2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints: engine
470 reports, newest first. Show all
Power train, Engine, Sep 8, 2025
My PTU is failing. My 4 wheel drive no longer works. I have been waiting for a remedy for this recall for months.
Power train, Electrical system, Engine, Sep 6, 2025
My car is doing exactly what the newest recall is for the PTU... I lost power while driving, I couldn't put the car in park. I bought a new car the following day and it's been sitting in my driveway ever since.
Suspension, Power train, Engine, Aug 26, 2025, fire
Oil pressure light came on the same day the engine sees on freeway
Engine and engine cooling, Power train, Aug 18, 2025
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving 50 MPH, the vehicle experienced reduced motive power and failed to accelerate as intended while depressing the accelerator pedal. There was no warning light illuminated. The contact related the failure to the recall. The vehicle was taken to the dealer and was test-driven. The dealer informed the contact that there was a coolant leak, and the dealer determined that the radiator needed to be replaced under warranty. The part was ordered. Additionally, the dealer informed the contact that upon scanning the vehicle, there was no indication of a PTU failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the dealer PTU diagnostic test process would be escalated to the Technical Team for investigation. The contact was referred to the dealer for rental vehicle assistance. The failure mileage was approximately 92,000.
Engine, Fuel/propulsion system, Aug 14, 2025
2019 Jeep with 59051 miles on it. Upon starting the car, the idle was low and the engine ran rough. While driving, it would stall when stopping. After several tries it would start but not stay running while idling. The jeep dealership stated the plugs were fouled, ($400), then when that did not fix it the fuel pump was bad ($4000), when that did not fix it they stated the bad fuel pump and plugs caused the engine to lose compression and it now needs a complete motor ($11,500). This car's 60K/5year warranty expired by 4 months. Turns out this problem is happening with lots and lots of jeeps. Stalling on the road while driving is not acceptable and very unsafe! Jeep needs to find the problem and recall it.
Electrical system, Engine, Aug 14, 2025, fire
On [XXX] my 2019 Jeep Cherokee (VIN: [XXX] ) unexpectedly caught fire while [parked/operating — choose one], originating from what appears to be an internal electrical or wiring defect. No modifications, aftermarket parts, or repairs had been made to the engine or wiring since purchase, meaning the defect originated from the manufacturer. The fire caused significant damage to the wiring, requiring professional repair, and left me severely traumatized. Although the vehicle was repaired, the incident could have easily caused me serious injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Other or unspecified, Engine, Aug 11, 2025
The car shut off again in the middle of the road, this really needs to be addressed.
Engine, Lane departure, Jul 31, 2025
The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd
Engine, Jul 28, 2025
Hello, I own a 2019 Jeep Cherokee and recently noticed that the "4WD Service" light has come on. After having it inspected, I was informed that the Power Transfer Unit (PTU) is failing. I understand this is a known issue with certain Jeep models and may be covered under a recall or extended warranty. I would like to know if my vehicle qualifies for any related coverage. Please let me know what information you need from me to determine eligibility. Thank you. My VIN Number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Electrical system, Engine, Jul 25, 2025
The car completely shut off mid highway and turned back on. Loss of power at times. My vehicle wasn’t in the recall I believe it should be.
Power train, Engine, Jul 24, 2025
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 45 MPH, the vehicle stalled. The engine was not connected to the 4WD. The Police assisted with pushing the vehicle to the side of the road. While in a parking lot, the vehicle stalled. While at a stop and accelerating, the vehicle stalled. The 4WD warning light was illuminated after the failure. The vehicle was taken to an independent mechanic who determined that the PTU, engine intake gasket, and actuator needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the vehicle. The failure mileage was approximately 48,000.
Power train, Engine, Jun 28, 2025
Vehicle started jerking while accelerating. Acceleration was also extremely slow, especially at lower speeds. Vehicle was also shaking at one point when reaching about 50 mph, but had just driven at over 60mph without shaking. Oil level is good. All temperatures are normal.
Engine, Jun 18, 2025
The contact owns a 2019 Jeep Cherokee. The contact stated that while her daughter was driving on the highway at 50-60 MPH, the vehicle stalled. While driving 20 MPH in a subdivision and approaching a stop, the vehicle stalled. The vehicle was restarted after several attempts. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The dealer confirmed there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 48,829.
Power train, Electrical system, Engine, Jun 4, 2025
The automatic start/stop feature says there's a problem. One time it started doing weird electrical things and completely shut off while driving. Had to turn it of and wait a minute then restart it. Things seem to be going haywire
Engine and engine cooling, Power train, Jun 2, 2025
The contact owns a 2019 Jeep Cherokee. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the vehicle was previously taken to the dealer, where the transmission was replaced twice; however, the failure persisted. Additionally, the contact stated that the dealer had previously replaced the engine due to the cylinders misfiring. The contact stated that the message "Engine Overheating" was recently displayed while driving. The vehicle was taken back to the dealer, where it was diagnosed and determined that the radiator needed to be replaced. The vehicle had not been diagnosed for the current transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure via emails, and the contact also sent an email to the CEO of Jeep. The failure mileage was approximately 38,000.
Power train, Electrical system, Engine, May 24, 2025
While driving down the interstate, my wife’s car just died in the middle of the highway, no life or lights of any kind. Luckily we got it started again and made it home. Second time it happened, the car shut off on the highway and would not restart. Had to have it towed home, tried taking it to our local Dodge dealership and they said since there’s no”active codes” they couldn’t do anything and sent us on our way. The car has a mind of its own and shuts off and or starts up whenever it wants. The care had a few codes when sent to dealership, service throttle control, lost function in fuel pedal, check engine light was on, start/stop needs serviced, and now the key fobs aren’t working, the car won’t start, acts like the battery is dead when we just had a brand new battery put in. This has happened 3 times to my family and it’s very uneasy when we’re stuck on the side of the highway as a hazard with no hazard lights working, and the car is dead in its tracks with no power whatsoever so ever. I’ve read many forums where more people are having this issue. I’m over the fact that we can’t get an answer to what’s going on, when we are paying for such a high quality vehicle and are having but none stop problems with it. I’ve also had to put a rear differential in the car at 80,000 miles. I’m just hoping to get some answers before something catastrophic happens to my family or someone else on the highway.
Steering, Power train, Engine, May 24, 2025
While idling, especially at red lights or in park, my 2019 Jeep Cherokee vibrates noticeably. This happens almost daily, and the vibrations are felt throughout the cabin, particularly through the steering wheel and seat, and has caused my phone to fall off its mount while driving. The issue has been consistent and now appears to interfere with the Auto Start-Stop feature. On several occasions, the vehicle has struggled to restart after the engine auto-shuts off at a traffic light, raising concerns about reliability and safety. I brought the vehicle to a Jeep dealer, and I was told that because this is not a recall issue, there is nothing they can do. No warning lights or diagnostic codes were found. However, the problem persists and affects the vehicle’s comfort and function. It also poses a potential safety risk due to distraction and instability at idle. The vehicle has not been inspected by the manufacturer, police, or insurance. The component is available for inspection upon request.
Engine, May 9, 2025
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who observed a misfire in cylinder two, and 90% compression in all other cylinders, resulting in damages to the engine. The vehicle was not repaired. The vehicle was then towed to an independent mechanic, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.
Engine, May 2, 2025
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle had failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Power train, Engine, Apr 30, 2025
At 48,000 to 49,000 my vehicle started experiencing PTU issues and Auto start/stop feature issues. My PTU unit started grinding and making loud noises while driving. I contacted my local Chrysler/Jeep/Dodge dealership and they said my PTU and the sensor for the PTU was going out and needed to be replaced. I couldn’t drive my car for over 2 weeks because it was in the shop. It costs me over $5000 to get it replaced. My warranty couldn’t cover it and it says I don’t have any recalls. But other similar vehicles have the same issue and give a recall. After more research on the PTU issue, I noticed that 2013-2017 had the same recalls. Now my 2019 is being included with the FCA # 01C and the NHTSA Campaign # 25V011000. I believe my vehicle should be part of this safety issue and I should be reimbursed for this common safety issue.
Electrical system, Engine, Apr 30, 2025
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle shut off without warning. The vehicle was initially taken to a dealer where it was diagnosed with a defective alternator. The contact disputed the mechanics findings and contested that the vehicle would not restart if the defect was related to the alternator. The vehicle was then taken to an independent mechanic and the vehicle was diagnosed with a defective oil sensor. The mechanic replaced the oil sensor and the battery; however, the failure returned soon after the repair. The contact then stated that several warning lights and messages appeared on the instrument panel. The vehicle was then towed to another independent mechanic who was unable to determine the cause of the failure. The mechanic suggested that the failure might be related to the electrical panel but was not certain that was the cause of the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.
Power train, Engine, Apr 29, 2025
During regular driving, the "4WD System Unavailable/Service Required" alert came on the driver screen and a "SVC 4WD" alert appeared on the bottom, right of the screen. It would appear intermittently at first but now it is there constantly when I start the car. It will also flash again every time I switch driving modes.
Power train, Electrical system, Engine, Apr 28, 2025
On multiple occasions the check engine/service fwd drive light would come on, my car would shake as I accelerated. Also when I would come to stop it would shake as well. I took my vehicle to NTB and Pep Boys multiple times over the years and recently took it to Dodge/Jeep dealership where they replaced PTU
Power train, Vehicle speed control, Engine, Apr 19, 2025
Transmission failure due to faulty PTU while vehicle was moving at approximately 70 mph. My car rapidly decreased speed and drive power while in middle lanes of highway. The car is at a service center and available for inspection. The problem was diagnosed by an authorized service center. The vehicle has not been inspected by other parties. There were no warnings, indicators, or symptoms prior to the failure
Steering, Engine, Fuel/propulsion system, Apr 17, 2025
Stalls and loss of control of vehicle