2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints: engine
470 reports, newest first. Show all
Engine, Dec 8, 2024
My engine just went out without warning. Haven’t had it for a full year and it went out. I was driving to work and my car wouldn’t go above 50 and it started to jerk so I had to pull over and it was smoking from the hood. I had oil in my vehicle so I don’t understand how this happened on a new vehicle I just purchased.
Engine, Nov 29, 2024
Vehicle was purchased used with an aftermarket warranty. At around 120,000 miles vehicle start stop would intermittently quit working. Vehicle has always had a gear shift hard when accelerating quickly. Currently needs an engine replacement after check engine light came on first it said the code was for auxiliary cooling system, planned to take it to get checked out the following day but while on the way there it sounded like something popped and the vehicle was running rough and when turned off didnt want to start back up. Was informed that an engine replacement was required. That would be $14000 to fix unless my warranty covers it which I am still a month later waiting for the engine to be torn down so waranty can see point of failure. It seems like 2019 Jeep Cherokees are becoming known for engine issues which is far from being fair to the typical consumer. Something needs to be done to help us out.
Engine and engine cooling, Fuel system, Gasoline, Nov 27, 2024
The contact owns a 2019 Jeep Cherokee. The contact stated the vehicle was hesitating while starting the vehicle and was jerking into gear while shifted into drive(D). The contact stated that the failure also occurred while stopped at a traffic signal. The contact stated that while depressing the accelerator pedal, the hesitated and then lurched forward. The contact stated that the vehicle also lost motive power and almost stalled while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer to be diagnosed and it was determined that the fuel pump needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the check engine warning was illuminated. The contact returned the vehicle to the same dealer to be diagnosed and was informed that the purge solenoid and purge hose needed to be replaced. The vehicle was repaired. The contact stated that after retrieving the vehicle, the failure reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 60,935.
Engine, Oct 30, 2024
Engine failed in traffic and would not start resulting in pushing vehicle by hand out of highway. Towed to dealership and was told needed new engine $17000.
Electrical system, Engine, Fuel/propulsion system, Oct 30, 2024
Stalling while driving slow. Stalled in traffic. Had to pushed off the road. Started running after a few minutes. Stalled 2 more times while i was leaving home. Would not start again for a few days each time. Alot of sensors are flashing. Has not been looked at by any dealership. Engine shuts down while driving
Vehicle speed control, Engine, Oct 30, 2024
I was driving in city traffic and when I tried to accelerate, the Jeep would not increase in speed. It caught per se and nothing happened. Then, the Jeep started downshifting very hard upon slowing. When we went to the dealer and spoke with the technician, he immediately said that the computer needed updating. He said he's been seeing this a lot in these models. Sure enough, $300 dollars later and an upgraded computer, it is driving fine. I want to add that the dealer and service department was great, I just think this problem is somehow on Jeep's end.
Engine, Oct 29, 2024
The contact owns a 2019 Jeep Cherokee. The contact stated that while the vehicle was parked and driving occasionally, the check engine warning light was illuminated. The vehicle was driven to an independent mechanic to be diagnosed and it was determined that the torque converter clutch needed to be updated. The contact stated that the fuel gauge was low. The manufacturer was notified of the failure. The approximate failure mileage was 163,000.
Steering, Engine, Forward collision avoidance, Oct 24, 2024
Engine off, lost power steering and brakes. Gave me an error on the dash something about not being able to shift. Have 2 kids
Engine, Sep 16, 2024
Cylindar number 4 was damaged by spark plug breaking. Causing loss of power and loss of use of vehcile. Book says to replace at 100000 miles it was at 81000 Loss of power going through mountain passes a short distance in front of other vechiles they were able to go around. YEs confirmed by two auto techs both say its a known issue with this vechile Third Party Warrenty company confirmed issues denied claim as they cover the engine but not the part that broke the engine Lights came on as it happened.
Electrical system, Other or unspecified, Engine, Sep 10, 2024, fire
My family and I drove from San Antonio, TX to El Paso, TX on [XXX]. In the car were 4 passengers, including a 11 month old child. At the start of the drive, a warning message that read "4WD overheated. Temporarily unavailable" was seen. The alert showed 1 time and upon a quick search online, was seemingly insignificant. It never showed up again during the drive. We did leave around 4pm so the sun was out and hot, we believed it to be a temporary warning that would not affect our drive as we did not need 4WD during the drive. The jeep did not have a lot of miles on it and was only serviced at the dealership at appropriate windows as recommended by professionals. Once we reached El Paso, a strong smell occurred. Followed shortly by fire and flames coming from the front area, under the hood, near the engine. We pulled off to the side of the road while the flames grew bigger. The infant and all 4 adults were able to exit the vehicle timely but the fire was very large. Many onlookers stopped to check on our welfare. There was an investigation done but all that was said was that there was in fact a fire, and it did in fact start near the front of the vehicle by the engine. Chrysler said they could not determine anything further as there was damage from the fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine, Aug 26, 2024, crash
I have complained about my 2019 jeep latitude + from the first oil change I have to add 2-3 quarts of oil between oil changes. Jeep dies out in the middle of the road. And will not shift our start had to call dealership while almost being hit by several vehicles to find out I had to put the key fob by the start button and had the battery changed. Already complained customer service. I cant get nothing done with this jeep. It is a death.hazard please do something about this before someone is killed or injured. I have owned 3 jeeps and loved them all. But this one is a Lemon. Please help
Electrical system, Engine, Fuel/propulsion system, Aug 6, 2024
While coming to a stop the vehicle just died while in traffic. Managed to get to an auto zone and the code was p018c fuel pressure sensor B circuit low. The stop/start feauture also just randomly stops working. Jeep has no answer to this. The vehicle dying while in traffic could be deadly.
Steering, Service brakes, Engine, Aug 5, 2024
We have had numerous incidents with our vehicle starting at about 20,000 miles and still happening at 39,000 miles. While driving all of the lights come on, on the dashboard while at the same time the car loses power - losing brakes and power steering. Most recently, the car locked itself after closing the door, the radio has completely turned off to a black screen, eventually restarts itself. While stopped at a red light, it felt like I got rear ended, a bang sound and the car jerked forward. We have only had Jeep dealerships work on the car. The PCM has been replaced, as well as the alternator. They did find a small wire that was rubbing and repaired that as well, However, the problem still persists. This is a major safety issue, I feel this car should not be on the road, we are lucky that no one has been hurt at this point. The last time this happened my husband was making a left turn at an intersection and was very close to being in a serious accident. It is currently in the dealership (for the 5th time).
Engine, Jul 31, 2024
Engine started running rough, MIL light came on and flashing after 10 minutes of highway driving. Found code P0300 for random misfire, monitors cylinder misfire with scan tool and found cylinders 1 and 2 misfiring. Tested coils, checked spark plugs and tested fuel injectors, no issues found. Performed compression test and found cylinders 1 and 2 with 8-15psi. 3rd and 4th cylinders at 160 psi. Engine teardown needed, used engine prices are high hinting this is happening often. Vehicle had 73,389 miles and been maintained well.
Power train, Other or unspecified, Engine, Jul 25, 2024
while driving the car at 40 mph it just quit running! engine completely out causing driver to swerve. Vehicle behind had to swerve around to avoid collision. There was no accident and nobody was injured but a close call! Two different shops (one being the certified Jeep/Chrysler mechanic) confirmed total engine faulure! The first shop told me that the turbo fatally failed and sent metal shrapnel through the air intake ports and scored and scratched the inside of the cylinder walls. Then oil passed through the motor and through the entire exhaust system ruining the catalytic converter and all sensors in the motor and exhaust system. There were no warning lamps or warnings of any kind. The car is less than 5 years old and has approx 76,000 miles. Cost to repair: $17,260
Electrical system, Engine, Jul 16, 2024
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The START/STOP System warning light was illuminated. The contact parked and restarted the vehicle to correct the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Engine and engine cooling, Jul 12, 2024
The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 15 MPH, the vehicle was vibrating and running rough before the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the valve stem keepers had failed, and the valve fell into the cylinder. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 18V344000 (Engine and Engine Cooling). The failure mileage was approximately 71,000.
Engine, Jul 11, 2024
The engine shut down on the highway going 70 mph. There were no warning signs or lights. The dealership confirmed that it was a defect in the engine. The car only has 59000 miles.on it and 6 weeks out of warranty. We put a claim into Chrysler and they approved, it's been 3 months since this happened. I am currently still waiting to get my car back. As of this week, the dealership is currently replacing the engine.
Electrical system, Other or unspecified, Engine, Jul 2, 2024
1. Component/system failed: PTU 2. My vehicle completely shut off and became disabled while driving - this put my safety and the safety of others at risk. 3. The problem was confirmed at the dealership. 4. The vehicle has been inspected by certified mechanics at the dealership. 5. There were no prior warning lights or signs/symptoms of the problem before failure.
Power train, Electrical system, Engine, Jun 25, 2024
PCM fails intermittently. Dealership is replacing it and has the defective one. Safety is definitely an issue because the vehicle stalls without adequate time to pull off of the road. Unable to move it off the road because it does not engage the transmission. Dealer has been able to replicate and confirmed the problem. Component has not been inspected by anyone other than the mechanic at the dealership. Several warning lights go off just as the problem occurs but not in time to get out of unsafe situations. Recall #18V524000 on 8/8/2018 covers the problem I am experiencing but my vehicle is not in the VIN series covered by the recall. I strongly believe the series my car belongs to should be included. This is a safety issue.
Engine, Jun 7, 2024
The car turned off and the battery light came on. The engine then was out of oil and all the engine oil burned up prior to the oil change light coming on or signaling that the car was out of oil.
Engine, May 25, 2024
Engine broke on 2019 jeep Cherokee limited with only 90,000 miles after the intake broke at 50,000
Engine, May 21, 2024
08/31/2023 my car was overheating and making a gurgling sound. I took it to a shop 9/1/2023, got it inspected and it was the heater hose. It got fixed. Now 8 months later this month 5/20/2024 my Jeep is having same issues with the car overheating. This is really risky for me especially when I take my daughter and nieces to school. I use my car to get to work. It is currently getting inspected again. I'm concern if this is a problem with the coolant system in all? I got this Jeep used at a dealership 10/2022. I have been googling what can I do, if there is a possibility that it has a recall? I came across this website. If someone can help me please. Thank you!
Engine, May 16, 2024
The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle had experienced excessive oil consumption. The vehicle was taken to the dealer, where an oil consumption test was performed. The dealer determined that the engine needed to be replaced and related the failure to Chrysler Campaign Number: W80. The vehicle was repaired under Chrysler Campaign Number: W80. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.
Power train, Engine, May 11, 2024
On multiple separate occasions, the engine and transmission have failed catastrophically leaving the vehicle without power and unable to perform emergency maneuvers. After only months of owning the vehicle, the engine block cracked and was misdiagnosed by dealer 2 times. I was forced to drive the faulty and dangerous vehicle 1.5hrs back to the dealer on a busy interstate and vehicle was improperly repaired with very little actual diagnosis. AUL warranty covered engine replacement and I was unable to drive the vehicle for up to 4 months as a result. I finally got my vehicle back and drove it for approximately 4 months, and now the PTU has failed totally, causing me to lose control while cornering due to loss of power to the wheels, transmission began to grind badly and the vehicle rolled freely for a long distance before stopping via brake pedal. I was then stranded on a very remote gravel road for hours in the middle of the night waiting for assistance and unable to call for help or drive the vehicle. Dealer states PTU failed and entire transmission and transfer case will be replaced under AUL warranty. No warning lamps were illuminated before, during, or after the malfunction despite the obviously failed PTU. Many other Jeep Cherokee KL 2019 owners have reported similar failures at as low as 60k miles. The cost of repair has nearly surpassed the price I paid for the vehicle. I have lost 2000+ paying car payments on a vehicle that is unsafe and unreliable. No recalls or service bulletins related to either issue have been made available. This model and year of vehicle is extremely dangerous and an overpriced ripoff as well.