2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints: engine
470 reports, newest first. Show all
Power train, Engine, Nov 26, 2022
When stopped at multiple ref lights having my foot on the break pedal the car suddenly accelerates on its own and stays at 2000 rpms. This does not go away and the car must be put in park and turned off for the issue to stop.
Engine, Nov 14, 2022
The engine dies without warning while driving and it's burning gas much more than usual. Car has been brought back to dealer with no lasting remedy. One dealer blamed it on a built-in function which causes the engine to stop if the oil level is low so that the engine doesn't burn up, but the oil level was fine. Another dealer said the it was the "auto on/off" function that is controlled by a separate battery that could be bad or the switch that controls the "auto on/off" function, but did not fix it.
Power train, Engine, Nov 9, 2022
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 60 MPH, the vehicle was jerking, and the engine revved inadvertently. The contact also stated that when she applied the brakes, a loud abnormal noise was heard. After parking the vehicle, the parking brake engaged independently. Additionally, the contact also stated that she needed to refill the engine oil on a weekly basis. No warning lights were illuminated. The vehicle was taken to a local dealer on two different occasions; however, the failure could not be duplicated. The vehicle was then taken to Lone Star Chrysler Dodge Jeep Ram (8811 Interstate 35 Access Rd, San Antonio, TX 78211) where various unknown repairs were performed; however, the failure recurred. The contact stated that she was offered to trade in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 19,000.
Electrical system, Vehicle speed control, Engine, Oct 20, 2022
Hello -- My Jeep has had a repetitive issue with the Start/Stop system since I took ownership. In recent months, my vehicle has stalled on two separate occasions by completely shutting down at a stop light. First the "hood switch is open" alert comes up, then an emergency braking alert comes up, all while the vehicle completely shuts off as I am accelerating. This is extremely dangerous as it could definitely cause an accident as I'm mid-intersection. I have taken my vehicle to Jeep to complain of the issue, but they have let me know that the vehicle is not recording the error codes and there is nothing to be done. They literally send me home to continue driving it and have the stalling happen again. I have done extensive research and found that I am not the only Jeep owner with this issue. In fact, they have also gone through very similar frustrations with the dealership as they state there is nothing to be done. From my research it looks like it could be the IBS connector (intelligent battery sensor), but it also could be a poor electrical system. Please help.
Engine, Oct 18, 2022
The contact owns a 2019 Jeep Cherokee. The contact stated that while in for a routine oil change it was discovered that oil was leaking from the rear main seal. The vehicle was taken to the local dealer who confirmed the leak and indicated that the rear main seal needed to be replaced. The vehicle was not yet repaired. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 116,000.
Electrical system, Engine, Oct 9, 2022
Vehicle auto stop/start malfunctioning. Vehicle has shut off while driving. Vehicle has shut off while coming to a stop. Vehicle fails to start with auto stop/start feature. Vehicle currently won’t start.
Power train, Electrical system, Engine, Oct 6, 2022
I bought this car end of July 2022, around 31,000 miles from a Jeep dealer. Within weeks I began receiving alerts on my dash that the 4WD needed to be serviced as well as the start/stop function. Dealer had my car in Sept for almost two weeks. Today, something flashed on my screen stating electric failure and it completely shut down. Nothing will turn on. It had to be drug up onto the tow truck as it could not be placed into neutral. Upon reviewing online resources, this appears to be an issue with this year/model, often happening while the car is in motion. This is terrifying! I have owned two Dodge Journeys and am currently leasing a wrangler. I have been a long time Dodge/Jeep customer and am terrified to drive this vehicle! If I could hand the keys back I would. The service center at the dealership said that they “should” be able to look at my car next week- just to look at it!
Engine, Sep 8, 2022
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the vehicle made abnormal sounds while driving. The contact was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced after an oil consumption test was performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 52,082.
Engine, Aug 26, 2022
The automatic start/stop feature shows a warning on the dashboard. The vehicle cut off completely at a stopping point 3 times on me. It’s not suppose to cut off completely, when I took my foot off the break and or pressed the gas the vehicle did not move nor was it still running.
Engine, Aug 22, 2022
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 30-35 MPH, the vehicle lost motive power. The contact was unable to veer to the side of the road and activated the hazard lights. The contact stated that he was able to restart the vehicle after approximately 25 minutes. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer who informed the contact that the vehicle could not be repaired under an unknown recall as it had already been completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 55,000.
Service brakes, Engine, Aug 3, 2022
The Jeep auto restarted after a sitting at a red light then the car shut off and would not go. The accessory lights were still on and the dashboard indicated the emergency brake was on. Pushed the restart car button but the car did not respond. I manually turned off the emergency break and waited a minute then the car restarted after pushing the button. My safety was put at risk because the light had turned green and the car behind me had started to go. I put my hazard lights on and the car drove around me. Had this happened at a higher speed the car would have ran into the back of me and I'm pregnant so the life of my unborn child would have been put at risk. The problem has not been reproduced. There was no warning that the car was going to experience a problem. After it restarted I checked the battery indicator on the dash board and it was well charged. The only indication that there was a problem during the incident was that the dashboard said emergency break in red.
Steering, Electrical system, Engine, Jul 18, 2022
Vehicle stalled when slowing to a stop prior to coming to a complete stop, power steering went out and loss of vehicle control almost causing wreck 7/15/22.
Engine, Jul 11, 2022
Going to work cylinder number 2 piston and rings failed with 72k miles. When I proceeded to call the dealership for parts to have repaired they do not offer parts but a complete engine. The service Manager also proceeded to say they have one in the parking lot with the same scenario. I also did a search online and found another that has failed.
Electrical system, Engine, Forward collision avoidance, Jul 11, 2022
Auto stop shuts off the whole car at a red light when trying to start back up it fails & automatically put emergency break on & leaves us stranded in the middle of traffic. It has happened a handful of times. Also, when the car is completely off & I start to start it up it girls the first time until I try a second time. The car also has trouble accelerating & shifting gears.
Engine, Jul 5, 2022
Multiple times, my car's start/stop system has forced my car to shut down while at a stop light. After the hundredth time, I took it to the Jeep dealership. They did find that my car is burning oil and that was possibly the cause of it. They did a fresh oil change and had us watch the consumption and then bring it back in when it lost enough oil to qualify as low. I've burnt 3qt of oil in 2,000 miles! We were told that Chrysler said the acceptable range is 1qt every 1,000 miles. I'm over that, but Chrysler doesn't want to fix the issue.
Power train, Electrical system, Engine, Jun 10, 2022
The engine and electrical system will completely shut down while in drive and will not restart right away. This happens in the middle of intersections most often when attempting to make a turn. This has happened up to ten times and in the most recent occurrence the car would not restart at all in the middle of an intersection with our baby in the back seat on a hot day. We were stuck with no A/C and no ability to get the car to start until help arrived. The car was towed to a local JEEP dealership and they said it was due to the thermostat and battery which we replace but it has since happened again. In all occurrences, there were no warning signs before, during or after the engine/electrical failure. Additionally, they stated the ar may be overheating but all occurrences have happened in the first few minutes of driving with no indication of the vehicle being over temperature.
Power train, Other or unspecified, Engine, Jun 1, 2022
Vehicle will shutdown and stall with no warning primarily when coming to a stop. THE CONSUMER STATED THE 2019 JEEP CHEROKEE EQUIPPED WITH A 2.4L ENGINE HAS A KNOWN DEFECT WITH THE POWER TRAIN. THE CONSUMER REFERENCED RECALL UA9/18V-739.
Power train, Electrical system, Engine, Apr 11, 2022
The car shuts off while driving without any warning whatsoever.
Steering, Vehicle speed control, Engine, Mar 6, 2022
On saturday 3/5/22 around 2:30 pm i was driving and the engine shut off on midlle of street. No warning or any previus signs. On sunday 3/6/22 i got a low oil presure warning ligth. The safety of my family and any person around us was at risk becouse my vehicle was in movement, it could have couse an accident luckily i was driving in a street at low speed if it had happened at high speed it could be really bad. There was not an accident for police to report and today is sunday so the jeep corporation does not work on sundays, so no one have inspected the problem. Like i stated on the day after the engine shut off i got a low oil pressure warning light on the dashboard. I have read some information on internet of issues were the tiger jeep engine shuts of and couses serius accidents and i am concern for my familly safety while using the jeep. Last time i had this issue the jeep company was supposed to fix the issue of engines shutting down with the recall. Please help solve this problem before someone get into a serius accident.
Other or unspecified, Engine, Mar 5, 2022
I was driving my jeep and it shutoff randomly it Is apparently a problem with the 2.4 tigershark engines they burn oil excessively leading to a low oil shit off with no warning it has happened quite a few times
Electrical system, Engine, Jan 3, 2022
I PURCHASED MY JEEP IN 09/2018 AND I HAVE REPORTED NUMEROUS TIMES THAT MY LEFT FOG LIGHT TURNS ON AND OFF WHILE DRIVING. I TOOK IT BACK TO THE LOCAL DEALERSHIP AND THE TECHNICIAN DID NOT FIND ANYTHING WRONG. THE PROBLEM STILL PERISTS AND I HAVE DECIDED TO NOT USE MY FOG LIGHTS. SECONDLY, MY RADIO TURNS OFF AND ON BY ITSELF WHILE DRIVING ALONG WITH OCCASSIONALLY APPEARING WITH THE ENTER ANTI-THEFT LOCK CODE. I TOOK IT BACK TO THE DEALERSHIP AND AS USUAL THE TECHINICIAN DID NOT FIND ANY ISSUES. MOST RECENTLY SINCE 12/20/2021 MY VEHICLE HAS BEEN STALLING OUT WHILE DRIVING AND THE STERRING WHEEL IS LOCKING UP AND THE BATTERY LIGHT COMES ON. THIS ISSUE IS NOW BECOMING VERY CONSISTENT AND HAPPENING EVERY DAY. THE VEHICLE HAS STALLED OUT ON ME IN THE PAST WEEK NUMEROUS TIMES IN TRAFFIC. MY ENGINE LIGHT IS ON, AUTO START AND STOP SYSTEM IS UNAVAILABLE AND ELECTRONIC STABILITY CONTROL SYSTEM IS OFFLINE. I HAVE REPORT THE NEW DEVELOPMENT TO MY LOCAL DEALERSHIP AND THEY CAN NOT GUARANTEE THAT THE TECHINICIAN WILL ASSESS MY CAR ANY SOONER THAN MY SCHEDULED APPOINTMENT ON 1/18/2022. THIS IS A MAJOR PROBLEM AND BASED ON THE RESEARCH THAT I HAVE DONE, ALOT OF THE JEEP CHEROKEES HAVE THIS ISSUE.
Electrical system, Exterior lighting, Engine, Dec 28, 2021
When stoped car turned off. Car cant turn on and I need to wait a while. When stoped and going to turn it turns off. It stalls a lot especially when stoped at a light or stop sign.
Engine, Dec 17, 2021
Engine unexpectedly turned off without any action from the driver, while the vehicle was in motion; cause UNKNOWN. This has happened three times, so far. (engine shuts off, electronics remain on, no malfunction indicator) The engine will not restart instantly; must wait about 30 seconds to up to 5 minutes (engine turns over but no combustion). If this were to occur in an intersection, the vehicle could be stranded in the oncoming lane. Issue not reported to dealer, this seems to be a wide-spread issue with no possible resolution (see Internet).
Engine, Nov 12, 2021
The contact was renting a 2019 Jeep Cherokee. The contact stated that after starting the vehicle, the vehicle stalled. The contact had to pull over, park the vehicle, and restart to correct the failure. The vehicle rental company, Hertz (1319d Rockville Pike, Rockville, MD 20852) was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.
Power train, Electrical system, Engine, Nov 3, 2021
Car just stopped for no reason going 65 mph on the highway. Could have been a very bad accident.