2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints: power train
804 reports, newest first. Show all
Power train, Dec 22, 2021
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate. The vehicle was taken to an independent mechanic, and the mechanic related the failure to NHTSA Campaign Number: 18V739000 (Power Train). The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not under recall. The failure mileage was approximately 8,500.
Power train, Nov 30, 2021
Jeep's engine will unexpectedly stop while driving. Have to pull off the side of the road and then might take a few times to start and then it will continue. Very hazardous when it happens on the busier roads. This has is starting to happen now daily while driving.
Power train, Nov 30, 2021
Automatic transmission shifts hard at approximately 30 mph causing a sudden lurch.It has happened several times. It is such a sudden movement that it feels unsafe as if someone has hit my car from behind. I will be taking my car to the dealer for the first time for this issue today November 30 2021. It has not been inspected yet by anyone. There were no warnings prior to it happening. First occurrence in early November 2021
Power train, Other or unspecified, Nov 29, 2021
Roaring sound coming from front righthand at speed greater than 50 mph.
Power train, Electrical system, Engine, Nov 3, 2021
Car just stopped for no reason going 65 mph on the highway. Could have been a very bad accident.
Power train, Electrical system, Engine, Oct 30, 2021
About a year ago I took the vehicle in for a recall notice. Software update needed to be run due to the vehicle shutting off during operation. I took the vehicle in for the recall service. Since the recall my vehicle has now started doing the same thing. It seems to happen when slowing to a stop or downshifting. Vehicle totally shuts off, no lights, including break lights, everything shuts off including radio, hazards won't go on, car just totally shuts off. Happened to me at a busy intersection tonight and I nearly got rear ended. Only warning light was the battery when attempting to restart the vehicle. This has happened 4 times in the last two days, this is my only vehicle and I must drive it.
Power train, Oct 14, 2021
SVC 4WD service light came on - Power Transfer Unit failing. 75000 miles on 2019 Cherokee Latitude Plus. Warranty was only 60000 miles. Should it fail while driving then jeep could not get out of other traffic's way. Dealer inspected it and confirmed PTU failing and needs replacement. my VIN is not on a recall list. I first noticed a few months ago a loss of power when either turning at a light or pulling out at a light. Dash warning light came on traveling at 40 mph near home.
Power train, Electrical system, Fuel/propulsion system, Oct 5, 2021
I have the 2019 Jeep Cherokee High Altitude 2.0 turbo 9 speed transmission. We have had this same problem since we bought this vehicle. It doesn't happen all the time but I believe is getting worse. The notorious very very hard shifting & stalling problems. This seems to happen at any speed, at anytime, & doesn't matter how you drive it the problem still persist. You can be driving 35 mph on a straight stretch, no breaking, no change in acceleration, and it will suddenly shift very hard! The other problem that I believe is connected to this is stalling before it decides to shift. Sometimes 3 to 5 seconds before shifting very hard into gear after it finally decides which gear it wants to shift into. It has created some very scary moments that my family & I could have got into an accident multiple times because it took so long to shift. Please be my guest & inspect it! No check lights or anything like that. I did have the battery go bad a year after we bought it. That might have to do with the start/stop system even though it is equipped with a bigger battery and better starter.
Power train, Sep 24, 2021
The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 30 MPH, the vehicle stalled without warning. The contact pulled over and restarted the vehicle. The contact stated that no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and repaired however, the failure persisted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V739000 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 32,000.
Power train, Vehicle speed control, Sep 18, 2021
The P2122 OBD-II trouble, or fault, code means that the vehicle's on-board computer has detected low voltage in the throttle position sensor (TPS), which is usually below 0.17 volts. The battery is also at 8.3 volts indicating a potential short somewhere and potentially a faulty alternator. This is not what you want while driving a vehicle.
Steering, Power train, Sep 9, 2021
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 65 MPH, the vehicle was shaking. There was an abnormal noise detected from the front and rear of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was working as designed. The vehicle was taken to the local dealer who informed the contact that there was an unknown issue with the tires. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was unknown.
Power train, Aug 23, 2021
The contact owns a 2019 Jeep Cherokee. The contact stated that his wife was driving and stopped at a red light; when the light turned green, the driver attempted to accelerate and the vehicle began to slowly accelerate at a low speed and the vehicle shuddered and stalled. The driver restarted the vehicle to continue driving however, the failure recurred intermittently several times. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Power train, Electrical system, Engine, Aug 13, 2021
Unknown of what the issue is but since I bought my 2019 Jeep Cherokee latitude recently I've took it in for service multiple times paid out of pocket because when I slow down it shudders bad and stalls at time this is dangerous I was on the highway and it stalled dead right in the lane and a semi truck almost crashed into me. I took it to the dealership they first said my oil was 1 quart low which I didn't believe then they did a pcm update on another visit and problem is still there this almost gave me a heart attack I could have got killed! Either reimburse me for the problems or investigate what this could be.
Power train, Engine, Fuel/propulsion system, Aug 6, 2021
Check engine light came on. Had it diagnosed within 5 minutes. Code P0123 came up. That is the “Throttle/Pedal Position Sensor/Switch “A” Circuit High Input”. Specific part # 5184349AF. It is built into the throttle body, so whole throttle body must be replaced. Vehicle only has 40,000 miles. Parts Dept at dealer told me they had several of these parts in stock. He was surprised. They only do that when they know there is a problem. It is a safety issue. It can fail and cause engine to quit. Jeep refuses to acknowledge an existing problem. It needs government investigation for safety. I can send picture of diagnosis printout if needed.
Power train, Jul 19, 2021
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 45 mph, the low oil warning light was illuminated. The contact was able to park on the side of the road and add oil before continuing driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the power train control module to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,400.
Power train, Engine, Jul 2, 2021
The contact owns a 2019 Jeep Cherokee. The contact stated that there was an abnormal sound coming from under the hood while driving. There was no warning light illuminated. The vehicle was taken to the dealer to be test-driven however, the mechanic was unable to duplicate the issue. The manufacturer was made aware of the failure and suggested that the vehicle be taken back to the dealer to be diagnosed. A case was opened. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The contact stated while driving at 50 mph, the accelerator pedal was depressed however, the vehicle failed to accelerate above 50 mph. There were no warning lights illuminated. The vehicle was not repaired. The approximate failure mileage was 4,000.
Power train, Engine, Jun 17, 2021
While driving my 2019 Jeep Cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.Lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.I was trying to step on the gas pedal but the vehicle would not move.I have noticed on my center console display was black nothing was display no radio or climate controls.On my front dashboard display had a warning of SERVICE TRANSMISSION RESTART IN PARK.The engine light was display also the battery, emergency parking brake, and the traction control was display.This event happen five times in two days. I have taken this vehicle to a Jeep Dealership and they are saying that the transmission needs to be replaced.I am saying to myself that this is a Jeep Cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the NHTSA should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.
Power train, Apr 30, 2021
SERVICE LIGHT ON DASH "SVC 4WD" TOOK IT TO THE DEALERSHIP STATED POWER TRANSFER UNIT SOLENOID BAD. ORDERED PART AND WHEN RECEIVED PULLED PTU OFF VEHICLE AND REMOVED SOLENOID. SAW THAT PTU HAD INTERNAL DAMAGE AND ORDERED NEW PTU. REPLACED PTU WHEN RECEIVED. THIS IS SAME FAILURE OF THE 2014-2018 CHEROKEES RECALL. MY 2019 WAS NOT INCLUDED.
Power train, Engine, Fuel/propulsion system, Apr 26, 2021
WHILE DRIVING MY JEEP SUDDENLY SHUT OFF. THIS HAPPENED TWICE, SO I TOOK IT TO LIBERTY JEEP IN LIBERTYVILLE. I WAS TOLD THAT THEY WOULD NEED TO DO A PCM REPROGRAM AND THAT IT WILL NOW BURN 1 QUART OF OIL PER EVERY 1000 MILES AND THAT I WOULD NEED TO KEEP AN EYE ON IT TO CONTINUE TO TOP OF THE OIL SO THE JEEP DOESN'T SHUT DOWN. THIS IS NOT ACCEPTABLE FOR A DEALERSHIP TO SAY. I AM FEARFUL OF DRIVING LONG DISTANCE ON HIGHWAYS WITH THIS NOW AND WOULD LIKE TO GET OUT OF THIS LEASE. I HAVE ATTEMPTED TO DISCUSS WITH THE DEALERSHIP AND I HAVEN'T HAD ANY LUCK. OWNER OR MANAGERS DO NOT RETURN ANY EMAILS OR PHONE CALL. THIS IS VERY DISTURBING.
Power train, Mar 26, 2021
SERVICE LIGHT ON DASH "SVC 4WD" TOOK IT TO THE DEALERSHIP, AND THEY TOLD ME IN 30 MINUTES IT WAS THE TRANSFER CASE GONE BAD. 2014-17 HAD A RECALL ON THE SAME ISSUE, AND THEY ALREADY KNEW WHAT WAS WRONG WITH IT. YOUR 2019 WAS NOT INCLUDED WITH THIS RECALL YET, BUT IT IS GOING TO COST YOUR $3,500 FOR US TO FIX IT. A FULL DIAGNOSES REQUIRES THE TRANSFER CASE TO BE REMOVE AND A TEST TO SEE IF THE GEARS TURN, AND THAT IS A 4.5 HOUR LABOR JOB. THIS WAS NOT DONE, BECAUSE THE DEALERSHIP ALREADY KNEW THE TRANSFER CASE WAS FAULTY. I CALLED JEEP AND OPENED A CASE # 78851829, BUT THEY TOLD ME IT WAS VIN# SENSITIVE AND THE 2019 CHEROKEES HAVE NOT BEEN ADDED TO THE RECALL FOR THE 2014-17 YET. SAVE MY RECEIPTS, SO I CAN BE REIMBURST ON THIS MODEL IS ADDED.
Power train, Engine, Mar 21, 2021
CAR STALLS WHILE DRIVING. HAS OCCURRED WELL OVER A DOZEN TIMES. WHILE DRIVING, THERE IS SUDDENLY NO POWER IN THE ENGINE. AFTER SEVERAL VISITS TO DEALERSHIP, IT WAS DECIDED THAT THIS IS DUE TO LOW OIL LEVELS. I WAS TOLD TO CHECK OIL AT EVERY FILL UP, SOMETHING I HAVE NOT HAD TO DO SINCE 1979. AT EVERY OIL CHANGE (NOT AT DEALERSHIP), I AM TOLD THAT MY VEHICLE BURNS OIL. AS STATED IN A RECALL PREVIOUSLY:'AN ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING). THE DANGER ALSO LIES IN THE REPLACEMENT OF OIL WHILE CAR IS IN THE MIDDLE OF A ROAD. WE NEED A NEW ENGINE.
Suspension, Power train, Engine, Mar 10, 2021
I DRIVE A 2019 JEEP GRAND CHAROKEE LATITUDE. I APPROACHED A STOP LIGHT LAST MONTH AT A MAJOR INTERSETION AND THE ENGINE SHUT OFF. THE CAR BEHIND ME ALMOST REARENDED ME WITH MY NEW BORN. OMG THIS CAR IS NOT SAFE TO DRIVE IF IT JUST SHUTS OFF FOR NO REASON. LATER THIS MONTH THE FRONT SUSPENSION STARTED MAKING ALOT OF NOISE. THE CAR HAS 43000 MILES. OBSERVED THE PASSANGER SIDE STRUT MOUNT CLIP THAT KEEP THE STRUT FROM SEPERATING FROM WHEEL WHEEL LOOSE. STRUT FAILED AND CAUSED ISSUES WITH DRIVE TRAIN. CAR IS ON BLOCKS IN MY GARAGE KNOW AWAITING STRUTS AND STRUT MOUNTS. THE JEEP USED A VERY SMALL PLASTIC CLIP TO SECURE THE TOP PART OF THE STRUT, SO IN MY CASE WHEN THE STRUT FAILED, THE CLIP CAME LOOSE AND ALMOST SEPERATED LEAVEING THE TOP OF STRUT UN-ATTACHED TO ANYTHING OMG! THIS A HUG SAFTY ISSUE. WHY HAS NHTSA NOT INVESTIGATED THIS POOR DESIGN. A PLACSTIC CLIP TO HOLD A STRUT THAT IS SUPPORTING THE FRONT END OF A VEHICLE!!.
Power train, Mar 5, 2021
CLUTCH SLIPS WHEN DOWNSHIFTING. ALSO WHEN SHIFTING THE JEEP IN REVERSE A GAP IS FELT BEFORE THE JEEP LURCHES IN GEAR SEEMS LIKE THE GEAR IS ENGAGING LATE.
Power train, Feb 14, 2021
2019 JEEP CHEROKEE TRAILHAWK RANDOMLY SHIFTS TO NEUTRAL. NOT SPECIFIC TO SPEED, CLIMATE OR TERRAIN. COMMONLY OCCURS DURING REDUCING AND ACCELERATION SPEEDS. WHILE DRIVING THE RPM WILL RISE SIGNIFICANTLY RESULTING IN THE TRACTION CONTROL LIGHT TO ENGAGE AND A P061B TROUBLE CODE. CONTINUED ATTEMPTS TO ACCELERATE RESULTS IN CONSISTENT ILLUMINATION OF THE CHECK ENGINE LIGHT (DUE TO THE P061B). AIR FILTER IS CLEAN WITH NO ADDITIONAL OBSTRUCTIONS. WHEEL/TIRE SIZE ARE AT FACTORY SPECIFICATIONS AND ARE ORIGINAL TO THE VEHICLE. TRANSMISSION REGAINS TRACTION WHEN VEHICLE COASTS TO 10 - 15 MPH. WITH THE "TRANSMISSION SOFTWARE UPDATE" THE PROBLEM CONTINUES TO OCCUR. AGAIN THIS PARTICULAR ISSUE HAPPENS RANDOMLY WITHOUT ANY WARNING, SOUNDS, OR PHYSICAL JOLT OR ABNORMAL MOVEMENT WHILE DRIVING.
Power train, Engine, Feb 14, 2021
ENGINE STALLS OUT RANDOMLY ON THE HIGHWAY AND RUNS ITSELF COMPLETELY OUT OF OIL. TRANSMISSION LUNGES/JOLTS THROUGH GEARS.