2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints: power train
804 reports, newest first. Show all
Power train, Electrical system, Service brakes, Aug 21, 2019
5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.
Power train, Vehicle speed control, Engine, Aug 16, 2019
2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB
Power train, Aug 11, 2019
MY 2019 JEEP CHEROKEE TRAILHAWK HAS A V6 ENGINE. AND I NOTICED THE TRANSMISSION WOULD JERK VERY HARD INTO GEAR. SOMETIMES IT DOES IT WHEN SHIFTING INTO 3RD GEAR, WHEN PASSING, AND JUST NORMAL DRIVING. IT FEELS LIKE I'VE BEEN REAR ENDED CAUSE IT JERKS SO HARD. IT DOES THIS ON REGULAR ROADS AS WELL AS HIGHWAYS.
Power train, Other or unspecified, Engine, Aug 5, 2019
I WAS DRIVING DOWN THE HIGHWAY AS I WAS MAKING A LEFT TURN ACROSS TRAFFIC AT INTERSECTION THE VEHICLE SHUT OFF WITHOUT WARNING THEREFORE TRAFFIC IN ALL DIRECTIONS WAS COMING AT ME DUE TO NO SIGN THAT THE VEHICLE WAS GOING TO STOP UNEXPECTDLY.
Power train, Jul 31, 2019
TAKARA RECALL WHEN CAR IS BEGINNING TO ACCELERATE, THE CAR JERKS AND STALLS . SOMETIMES YOU CAN FEEL THE JERK THROUGHOUT THE ENTIRE CAR. ESPECIALLY WHEN STOPPED AT A RED LIGHT. WHEN YOU START TO ACCELERATE THE CAR YOU CAN SEE THE RPM GO FROM 1 TO 3 IMMEDIATELY. THEN A COMPLETE JERK OF THE VEHICLE. HAVE TAKEN VEHICLE TO DEALERSHIP. CHRYSLER HAS RAN CODES TO TRY TO DETERMINE THE PROBLEM. IT COMES BACK AS NOTHING IS WRONG. I HAVE READ OVER THOUSANDS OF REVIEWS ONLINE ABOUT THIS EXACT SAME ISSUE AND NO ONE KNOWS EXACTLY WHAT IS GOING ON. THIS IS A SAFETY ISSUE.
Power train, Vehicle speed control, Engine, Jul 19, 2019
IN MOTION. PROBLEM WITH VEHICLE, ANY SPEED, ESPECIALLY CRUISE CONTROL ON. SPEED SET AT [EX) 25 MPH, TRAVELING DECLINE JEEP DOWNSHIFTS FROM 6TH. GEAR TO 3RD. GEAR. RPM JUMPS TO 4200 FROM 1500 RPM. ENGINE STARTS RACING AS TURBO KICKS IN. TRANSMISSION UP SHIFTS TO HIGHER GEARS. RPM STAYS HIGH, VEHICLE DOUBLES ITS SPEED. OCCURS ANY SPEED. ANY HILL. ON INTERSTATE WITH GRADES. NO MATTER WHAT ROADWAY OR SURFACE. DID THIS THE FIRST DAY WE BOUGHT IT. MY WIFE DIDN'T TELL ME IT CONTINUED. I FOUND STILL OCCURRED WHEN I TOOK FOR 3000 MILE SERVICE. SHE SAID SHE JUST AVOIDED CRUISE CONTROL. IT WILL DO THIS ON A GRADE ALSO IF CRUISE IS OFF. LONGER GRADES. AT THE 3000 MILE SERVICE I INFORMED DEALER DUTCH MILLER AND CALLED FCA JEEP I REGISTERED A CASE #.THAT DAY IN JUNE. DEALERSHIP DIDN'T FOLLOW THROUGH WITH JEEP, OR VISA VERSA. JEEP COULDN'T REACH US FOR PHONES WERE OUT FOR 3 WEEKS DUE TO STORMS. JEEP SUSPENDED. I CALLED JEEP CSM LAST WEEK. THEY WANTED ANOTHER TECH REVIEW. THE JUNE SERVICE REVIEW INCLUDED TAKING A BRAND NEW IDENTICAL JEEP LIMITED 2.0 TURBO AND SIMULATE. IT WAS WORSE THAN OURS. IT ACTUALLY RED LINED RPM ON GRADE OF RT 119 AT OAKWOOD INTERSTATE 64 ACCESS DEALERSHIP AGREED A PROBLEM. NO KNOWN REPAIR. COMPUTER SOFTWARE OR ENGINEERING UPDATE REQUIRED BY JEEP. DEALER DID NOT REPORT TO JEEP CSM ON FIRST SERVICE CALL. DUE TO LENGTH OF TIME, WE NEEDED TO REPEAT. TOOK IN AGAIN 07/18/2019. SERVICE WRITER JUST TYPED PART OBSERVATION OF FIRST VISIT. I CONTACTED JEEP TO BE SURE THEY WERE AWARE. JEEP CASE MGR. CONTACTED BILLY AT DEAR WHO KNEW NOTHING OF ISSUE AND STATED HE THOUGHT IT DID WHAT THE OTHER JEEPS DID. CASE MGR. TOLD ME I COULD TAKE TO ANOTHER DEALER FOR A DIFFERENT CASE MGR. I EMPHASIZED THIS IS A DANGEROUS CONDITION. MICHAEL DIDN'T WANT TO BE CONCERNED WITH ISSUE, IT IS DANGEROUS, AND I WAS REPORTING. SVC. MGR.SAID HE HAD SPOKEN TO MICHAEL,IN THE HOUR I HAVE VIDEO.
Power train, Engine, Jul 16, 2019
VEHICLE HESITATES WHEN ACCELERATING, CAUSING A LAG IN MOTION. HAVE HAD ISSUES WHERE LACK OF ACCELERATION HAS PLACED MY WIFE AND I INTO A DANGEROUS SITUATION OF BEING IN AN ACCIDENT, LIKE WHEN TRYING TO MERGE IN TRAFFIC. THIS HAS BEEN HAPPENING SINCE MY WIFE BOUGHT THE VEHICLE IN NOVEMBER, 2018. TOOK IN TO THE JEEP DEALER IN COLORADO SPRINGS AND WAS TOLD THAT NOTHING COULD BE DONE UNTIL JEEP DECIDES TO ISSUE A SOFTWARE UPDATE. HAVE SEEN SIMILAR COMPLAINTS (HUNDREDS OF THEM) POSTED ON NHTSA AND CARCOMPLAINTS.COM . CHRYSLER/JEEP NEEDS TO ADDRESS THIS PROBLEM BEFORE SOMEONE IS INJURED OR KILLED.
Power train, Vehicle speed control, Jul 11, 2019
NEW CAR, 2 WEEKS OLD WITH 800 MILES WILL NOT HOLD SPEED WITH CRUISE CONTROL WHILE GOING DOWN HILL. IN FACT , THE CAR ACTUALLY ACCELERATES WITH ENGINE. THIS HAPPENS AT ALL SPEEDS. DEALERS AND FACTORY SAYS "IT IS A CHARACTERISTIC OF ALL 9 SPEED TRANSMISSIONS". IT IS A DANGEROUS SITUATION. IN ANOTHER TRANSMISSION RELATED ISSUES, THE CAR MAKES A LOUD CLUNK WHEN DRIVING BETWEEN 30-50 MPH ON A FLAT ROAD WHEN LIGHTLY PUTTING FOOT ON ACCELERATOR. IT IS SO LOUD AND HARD YOU CAN HEAR AND FEEL IT OVER THE RADIO. AGAIN WE ARE TOLD THIS "IS A CHARACTERISTIC OF THE 9 SPEED TRANSMISSIONS"! UNACCEPTABLE! A CLASS-ACTION LAWSUIT NEEDS TO FILED AGAINST THE MANUFACTURER.
Power train, Jul 2, 2019
AT AROUND 1200 RPM AND AT ABOUT 30-40 MPH, COMING OFF THE ACCELERATOR AND THEN BACK ON IT RESULTS IN A CLUNK TYPE NOISE. IT APPEARS TO BE COMING FROM THE TRANSMISSION. AT TIMES IT IS A SLIGHT NOISE, AT OTHER TIMES IT IS QUITE LOUD. AFTER 2 VISITS TO THE DEALER AND RISING TO LEVEL 2 AT JEEPS CUSTOMER SERVICE NO ONE CAN OFFER A FIX. JEEP CUSTOMER SERVICE SAYS THE TRANSMISSION WILL SELF CALIBRATE AND THE NOISE WILL GO AWAY. ALMOST 2000 MILES ON THE VEHICLE AND IT HASN'T SELF CALIBRATED YET.
Power train, Jun 24, 2019
THE AUTOMATIC TRANSMISSION SHIFTING AT LOW SPEEDS CONSTANTLY HESITATES AND FREEZES WHEN TRYING TO ACCELERATE. MOST OFTEN AFTER STOPING. THE RESULTANT DELAY IN SHIFTING OFTEN OCCURS WHEN PULLING INTO TRAFFIC AND IS PARTICULARLY BAD WHEN ACCELERATING FROM A STOP UP A HILL. AS A NATURAL REACTION TO THE EFFECT OF A STALL WHILE TRYING TO ACCELERATE THE PEDAL IS DEPRESSED FURTHER. WHEN THE TRANSMISSION FINALLY DECIDES TO DOWNSHIFT IT RESULTS IN A ROUGH JERKING OF FORWARD ACCELERATION AND HIGH RPM ACCELERATION. THIS BEHAVIOR HAPPENS EVERY TIME THE VEHICLE IS DRIVEN. THE TRANSMISSION HAS BEEN FAULTY SINCE THE DAY THE CAR WAS DELIVERED NEW WITH 20 MILES. THE DEALER CLAIMS THERE IS NO SOLUTION UNTIL THE MANUFACTURER ISSUES A COMPUTER SOFTWARE FIX.
Power train, Jun 18, 2019
VEHICLE BOUGHT WITH ABOUT 14 MILES ON IT. AT ABOUT 200 MILES A NOISE APPEARED WHEN COASTING AND APPLYING LIGHT PRESSURE ON THE GAS. THE NOISE HAS BECOME LOUDER AND MORE NOTICEABLE TO THE POINT WHERE YOU CAN FEEL THE NOISE IN YOUR FEET. ONE A FEW OCCASIONS, THE TRACTION CONTROL LIGHT CAME ON, THE NOISE BECAME LOUDER AND HAPPENED FOR A LONGER PERIOD OF TIME. DEALER CAN'T FIND AN ISSUE BUT REFUSE TO TELL ME IF IT IS SAFE TO DRIVE. DEALER TOOK A DIFFERENT VEHICLE (EXACTLY THE SAME) AND FOUND THE NOISE IS HAPPENING IN THAT VEHICLE AS WELL. PRETTY SURE THE ISSUE IS IN THE DRIVETRAIN. DEALER REPORTED THE PROBLEM TO FCA STAR ENGINEERING BUT THERE IS "NO FIX AT THIS POINT". IT WAS FOUND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ON THIS SAME ISSUE FOR ALMOST A YEAR. THIS VEHICLE ONLY HAS 1900 MILES ON IT...
Power train, May 27, 2019
STARTED OUT WHEN GOING OVER A BUMP SLOW YOU HEARD A GRINDING NOISE, NOW WHEN IT SHIFTS INTO FIRST AT A STOP THE TRANSMISSION HAS A CLICKING NOISE AND ALSO SURGES AND SHIFTS HARD.
Power train, Vehicle speed control, May 21, 2019
DRIVING APPROXIMATELY 30-40 MPH WHEN SLOWING DOWN TO APPROXIMATELY 10-15 MPH TO YIELD FOR ONCOMING TRAFFIC OR A RED LIGHT THE VEHICLE WILL HAVE A DELAYED RESPONSE TO ANY ACCELERATION INPUT CAUSING A DANGEROUS SITUATION (IE. IF TRYING TO TAKE OFF IN FRONT OF ANOTHER VEHICLE DUE TO SPACE BUT REALIZE THEY ARE TRAVELING MUCH FASTER THAN ANTICIPATED YOU ARE UNABLE TO GET OUT OF THE WAY DUE TO CAR NOT RESPONDING TO PEDAL INPUT IMMEDIATELY).
Power train, Engine, May 13, 2019
AFTER AN INTERSECTION STOP AND STARTING TO ACCELERATE DURING A RIGHT TURN AND CAR IN MOTION, THE CAR ENGINE STALLED. THE DASHBOARD SHOWED 0 RPM AND JUST THE BATTERY INDICATOR ON. PARK OVER THE ROAD SHOULDERS, I COULD START THE ENGINE AGAIN AFTER 2 ATTEMPTS. THIS HAS HAPPENED 3 TIMES AS OF NOW, 2 TIMES LAST WEEK (MAY 10 AND MAY 11 2019). WENT TO THE JEEP DEALER IN PINEVILLE, CHARLOTTE, NC. THEY SUPPOSE EXECUTED THE WORK ORDER FOR THE SAFETY RECALL U86 (NHTSA RECALL NUMBER 18V-523) ON MAY 11. BUT TODAY (MAY 13 2019) THE CAR DID EXACTLY THE SAME IN THE SAME INTERSECTION LIKE THE FIRST TIME. CAR HAS ONLY 4,250 MILES. CONSUMER STATED I WENT TO THE DEALERSHIP AS I SAW "OIL PRESSURE" ERROR MESSAGE ON THE DASHBOARD AND NOTICED ABNORMAL LOW ENGINE OIL LEVEL, HAVING JUST 4,000 MILES. DURING THE RECALL SERVICE, THEY SUPPOSE CHECKED ALL LEVELS INCLUDING THE MOST IMPORTANT ONE: ENGINE OIL. SO, AFTER A OIL CHANGE AND OIL LEVEL REPLENISHMENT, THE JEEP CHEROKEE IS WORKING WELL SINCE THEN. CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER TO GET OIL CHANGE.*JB
Power train, Electrical system, May 8, 2019
AS OF MAY 5TH EXPERIENCED A SAFETY RISK WITH THIS JEEP AND IT'S 9 SPEED TRANSMISSION. ON THE EXPRESSWAY AND TRIED TO MERGE TO ANOTHER EXPRESSWAY AND VEHICLE FAILED TO DOWNSHIFT OR ACCELERATE WHEN ATTEMPTING TO MERGE. THIS WAS ALSO ACCOMPANIED WITH EXCESSIVE GEAR HUNTING ALONG WITH HARD SHIFTS AND LONG/HIGH RPM SHIFTS. NOT TO MENTION IT WILL LUNGE OR TRY TO OVERPOWER THE BRAKES WHEN AT A STOP LIGHT. WILL BE GOING TO THE SHOP FOR THE 4TH TIME FOR SAME ISSUE. THE PROBLEM IS, IT IS RANDOM AND NEVER KNOW WHAT IT WILL DO NEXT. THIS VEHICLE IS A SAFETY RISK!
Power train, Air bags, May 6, 2019
JEEP HAS 6664 MILES ON IT AND AIRBAG SERVICE LIGHT CAME ON AND SAYS THAT AIRBAG NEEDS SERVICED. AT FIRST THE LIGHT WOULD COME ON AND THEN TURN BACK OFF HOWEVER, NOW THE LIGHT IS ON AND REMAINS ON. NEXT COMPLAINT IS THAT AFTER SLOWING VEHICLE DOWN AND BEGINNING TO ACCELERATE AGAIN, THE JEEP SEEMS TO NOT WANT TO ACCELERATE NORMALLY...IT IS HESITANT AND THEN SUDDENLY PICKS UP SPEED. 3RD COMPLAINT. WHILE SITTING AT A LIGHT OR STOP SIGN IT FEELS LIKE THE ENGINE IS PULLING AGAINST THE BRAKE (AS IF YOU WERE TRYING TO ACCELERATE AND BRAKE AT SAME TIME) IN A "LUNGING" MANNER.
Power train, Apr 30, 2019
3RD TIME NOW VEHICLE IN THE SHOP FOR SAME, VEHICLE LUNGES AGAINST THE BRAKES WHILE AT A STOP LIKE AT A TRAFFIC LIGHT OR PULLED INTO GARAGE. THERE IS ALSO NOTABLE CLUNKING WHILE DEPRESSING THE ACCELERATOR (LAST TIME IN SHOP WAS TOLD IT WAS A MOTOR MOUNT). FCA CUSTOMER CARE HAD BEEN IN COMMUNICATION WITH ME BUT ONCE REPORTED THE PROBLEM AGAIN THERE HAS NOT BEEN ANY REPLIES. VEHICLE WAS PURCHASED SEPT 2018 AND MILEAGE IS CURRENTLY 2186 (YES, 2186). ALMOST 200 MILES AND ROUGHLY 2 WEEKS SINCE LAST VISIT.
Power train, Apr 12, 2019
I WAS APPROACHING A TRAFFIC CIRCLE AND HAD TO YIELD. I NEVER CAME TO A COMPLETE STOP, BUT WAS TRAVELING AROUND 5MPH. I PRESSED ON THE ACCELERATOR TO CONTINUE ON THE CIRCLEAND MY CAR STALLED. I WAS ALMOST SIDE SWIPED DUE TO MY VEHICLE ENTERING THE CIRCLE AND NOT ACCELERATING FOR APPROXIMATELY 10 SECONDS. THIS HAS HAPPENED ON SEVERAL OCCASIONS WHEN COMING TO A YIELD AREA. MY COUNTY HAS OVER 150 TRAFFIC CIRCLES WITH YIELD SIGNS. THIS WILL BE DANGEROUS WITH THIS HAPPENING FREQUENTLY. I AM MARKING THIS AS OCCURING 4/11/19 BECAUSE IT WAS VERY BAD THAT OCCASION. IT MADE ME THINK OF THE TIMES IT HASN'T BEEN AS NOTICEABLE IN THE PAST THOUGH.
Power train, Electrical system, Mar 30, 2019
THE VEHICLE KEEPS STALLING WITHOUT WARNING RECAL#UA9/NHTSA 18V-739 THE DEALER HAD THE CAR TO FIX THE RECALL. THE CAR STILL DOES THE SAME THING AS IT DID BEFORE RECAL. IT HAS BEEN IN 6-8 TIMES FOR THIS PROBLEM. DEALER INSTALLED A DATA RECORDER AND IT DID NOT RECORD AN EVENT TWICE. IT HAPPENS ON THE HIWAY, THE STREET AND IN FRONT OF THE HOUSE WHEN GOING INTO DRIVEWAY;
Power train, Mar 29, 2019
2ND REPORT FOR TRANS ISSUES NOW. REPROGRAMMING FROM DEALERSHIP DID NOT WORK FROM 1ST TRY AT REPAIR. AND HAD TO REPLACE MOTOR MOUNT DUE TO TRANS ISSUE. CAR TRIES TO LUNGE WHEN STOPPED AT TRAFFIC LIGHT. DOWNSHIFTS AND STAYS WHILE ON EXPRESSWAY, HAVE TO SLOW DOWN THEN SPEED BACK UP TO CORRECT. WHEN REVERSING, COME TO A STOP THEN SWITCH TO DRIVE THE VEHICLE "SLAMS" INTO GEAR. NOW THE MOTOR MOUNT IS CLUNKING AGAIN. AGAIN THIS IS 2ND TIME FOR SAME ISSUES IN 6 MONTHS OR 1966 MILES OF OWNERSHIP.
Power train, Electrical system, Service brakes, Engine, Mar 20, 2019
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE RESTARTED. THE INSTRUMENT PANEL INDICATORS FLASHED AS THE CONTACT DROVE HOME. THE FOLLOWING DAY, THE VEHICLE WAS STARTED, BUT THEN SHUT OFF AND FAILED TO RESTART. THE CONTACT CALLED THE MANUFACTURER AND HAD THE VEHICLE TOWED TO FAIRFIELD CHRYSLER DODGE JEEP RAM (1409 MONTOUR BLVD, DANVILLE, PA 17821, (570) 275-3300). THE DEALER DIAGNOSED THAT THE ABS UNIT NEEDED TO BE REPLACED. AFTER TWO WEEKS, THE CONTACT DROVE THE VEHICLE AND IT STALLED TWO MILES LATER. ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND BARELY MADE IT HOME. THE VEHICLE WAS TOWED AGAIN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE WIRE. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE CONTACT WANTS TO RETURN THE VEHICLE AND STATED THAT IT WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 13.
Power train, Vehicle speed control, Engine, Mar 16, 2019
THE CAR WILL STALL IN THE MIDDLE OF ROAD WITH NO WARNING. IT HAPPENS MOST OFTEN WHEN GOING UP A SLIGHT HILL AND MAKING A LEFT HAND TURN. DEALER SAYS IT IS LOW ON OIL PRESSURE(THE CAR IS 5 MONTHS OLD AND THEY SAY IT WAS 2.5 QUARTS LOW ON OIL!!) AND A SAFETY SWITCH SHUTS DOWN THE ENGINE IN THE MIDDLE OF ROAD/TRAFFIC!! I CALL THIS "SAFETY FEATURE" TO PROTECT THE ENGINE A"DANGER SWITCH" THAT ENDANGERS TRAFFIC. I BELIEVE THIS IS A MAJOR SAFETY ISSUE FOR ALL TRAFFIC BECAUSE THESE JEEPS ARE STALLING IN THE MIDDLE OF TRAFFIC. I HAVE A 45 SECOND VIDEO THAT SHOWS THE STALL. PLEASE HELP GET THIS PROBLEM SOLVED!! *DT*JB
Power train, Electronic stability control (ESC), Service brakes, Mar 10, 2019
WHILE I AM IN MOVEMENT DRIVING MY VEHICLE. WITHOUT ANY WARNING LIGHTS POPPING UP IN MY DASHBOARD. MY VEHICLE SUDDENLY STOPS. IT HAS HAPPENED TO ME WHILE I WAS DRIVING IN THE HIGHWAY AND A SEMI TRUCK WAS DRIVING BEHIND ME. I HIT MY BRAKES FAST ENOUGH SO THAT THE SEMI TRUCK COULD REACT IN TIME, BUT OTHERWISE I COULD IT HAVE GOTTEN IMPACTED FROM THE BACK WHICH I AM SURE. IT WOULD IT HAVE CAUSE MORE THAN JUST AND ACCIDENT. THE DATE THIS HAPPENED I NOTICED THE CAR KIND OF SLOWED DOWN ITS VELOCITY FAST AND DRAMATICALLY WHEN IT STOP. IT WAS STILL RUNNING, NO SMOKE OR ANYTHING COMING OUT OF THE HOOD. I DID NOTICED THAT THE HEATER FELT EXTREMELY HOT MORE THAN NORMAL WHICH IT ALSO MADE ME PANIC A BIT. SHE SHIFT GEAR I WASN'T ABLE YO MOVE IT AT ALL. THEY HAD ADVISED ME AT THE DEALERSHIP ONE OF THE MECHANICS THAT SOMETIMES, IF THIS HAPPENED; TO TURN THE CAR OFF FOR 10 MINS AND THEN TURN IT BACK ON. I DID THAT, THAT NIGHT AND WHEN THE CAR TURN BACK OF THE STABILITY LIGH WARNING CAME ON, THE BRAKES LIGHT CAME ON, THE ENGINE LIGH CAME ON, THE EMERGENCY PARKING LIGHT CAME ON, BUT THIS THIS I WAS WAS ABLE TO MOVE THE SHIFT STICK BUT I COULD ONLY DRIVE FORWARD. I TRIED TO REVERSE AND GO BACK BUT IT WASN'T LETTING ME. MY SENSORS WERE BEEPING AS IF I WAS NEAR OR CLOSE TO HITTING SOMETHING. WHEN MY CAR WAS THE ONLY ONE IN THE HIGHWAY. ONE OF THE THINGS THAT I NOTICED WHILE SEATING IN MY CAR. THIS NORMALLY HAPPENS TO MY SUV WHEN IT'S VERY COLD OUTSIDE. WE ARE TALKING -4 DEGREES, BUT I AM SURPRISED BECAUSE THIS IS A 2019 VEHICLE THAT I HAVE AND I HAVE ONLY HAD IT FOR 5 MONTHS. I HAVE TAKEN IT IN FOR SERVICE 4 TMES AND THEY SUPPOSEDLY FIX THE ISSUE BUT NOW IT HAS HAPPENED AGAIN AND I DON'T FEEL SAFE IN THAT VEHICLE. A VEHICLE THAT STOPS OUT OF NOWHERE, DEFINITELY NOT SAFE. I AM NOT ONLY PUTTING MYSELF IN DANGER, BUT I FEEL LIKE I AM PUTTING EVERYONE AROUND ME DRIVING IN DANGER.
Power train, Engine, Feb 18, 2019
I'VE ONLY HAD THIS VEHICLE 2 MONTHS.....CAME TO A STOP AT A TRAFFIC LIGHT, WHEN TO TAKE OFF THE VEHICLE DIED. WOULD NOT RESTART, COULD NOT GET THE VEHICLE OUT OF DRIVE, FINALLY GET IT OUT OF DRIVE, VEHICLE STILL WON'T RESTART. FINALLY RESTARTS, THEN DIES AGAIN, RESTART, DIES AGAIN, FINALLY GET IT TO START START/STOP LIGHT IS ON FOR SERVICE. TURN START/STOP OFF, DRIVE TO SAFE PLACE, TURN VEHICLE OFF, LIGHT GOES OFF, VEHICLE DOESN'T ACT UP AGAIN AT THIS POINT BECAUSE I HAVE TURNED THE START/STOP OFF. AT DEALERSHIP FOR OVER A WEEK NOW, THEY "CLAIM" THEY CAN NOT GET IT TO REPRODUCE THE ISSUE. I'M READING ONLINE LOTS OF ISSUES LIKE THIS, WHY AREN'T THESE VEHICLES BEING RECALLED OR PULLED OFF THE ROAD. SOMEONE IS GONNA GET KILLED!
Power train, Electrical system, Other or unspecified, Jan 27, 2019
I LEANED MY 2019 JEEP CHEROKEE BACK IN SEPTEMBER 2018. A WEEK AFTER LEASING IT I WAS SLOWING DOWN TO COME TO A STOP SIGN AND IT BEEPED AT ME AND ALL THE POWER SHUT OFF IN THE JEEP. I TRIED TO HIT THE START BUTTON NOTHING. I PUT IT IN PARK AFTER FIGHTING WITH IT TO GO INTO PARK AND TRIED THE START BUTTON AGAIN. NOTHING. SO I WAITED 2 MINUTES AND TRIED AGAIN IT TURNED BACK ON AND WAS FINE FOR THE REST OF THE DRIVE. JANUARY 24 2019 I WAS PULLING OUT OF THE PARKING GARAGE AT WORK AND AFTER 4 MINUTES OF IT BEING ON IT SHUT OFF MID DRIVING. SAME THING HAPPENED IT BEEPED AND ALL POWER SHUT OFF. I PUT IT IN PARK AND HIT THE START BUTTON. NOTHING. WAITING 2 MINUTES TRIED AGAIN TURNED ON MADE IT ALL THE WAY HOME. ALSO WHEN I TURN EITHER WAY IT BEEPS AS OF A DOOR IS OPEN. NO DOOR IS OPEN CHECK REPEATEDLY. WHEN I GO OVER A SPEED BUMP IT SOUNDS LIKE SOMETHING IS GRINDING IN THE BACK END I HAVE TO COME TO A COMPLETE STOP AND START AGAIN AFTER THE BUMP OR THE JEEP WILL NOT MOVE. THE RADIO WILL RANDOMLY MAKE A VERY LOUD STATIC NOISE THAT IS EAR PIERCING FOR A SECOND THE IT WILL BE FINE OR IT WILL RESTART THE RADIO IT'S DIFFERENT EVERYTIME IT HAPPENS.