2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints: power train
804 reports, newest first. Show all
Power train, Jan 24, 2019
MY 2019 JEEP CHEROKEE LOSES POWER AND WILL NOT ACCELERATE. THE FIRST TIME IT HAPPENED THERE WAS ONLY 2400 MILES ON IT. IT SLOWED BY ITSELF AND WHEN THE GAS WAS PRESSED IT JUST KEPT SLOWING AND THE RPMS REVVED TO 5000 AND IT WOULD NOT GO ANYWHERE. HAD TO PUT IN PARK AND THEN BACK IN DRIVE AND IT ONLY CREPT AT 15MPH UNTIL I GOT HOME. TOWED IT TO DEALER AND COULD NOT DUPLICATE. RAN FINE FOR AWHILE. NOW THERE IS 3300 MILES AND IT IS DOING IT AGAIN. THIS TIME IT STALLED AND A LIGHT SAID COULD NOT SHIFT. IT WAS IN THE AUTOMATIC MODE NOT MANUAL SHIFT. LOST BRAKES AND STEERING AND DRIFTED INTO MY YARD. CAME TO A STOP CLOSE TO MY HOUSE. WAITED A FEW HOURS AND IT RAN FINE. A DAY LATER I WAS MAKING A LEFT TURN AND IT STOPPED IN THE NEXT LANE. I HIT THE GAS AND NOTHING THEN IT TOOK OFF LIKE A RABBIT JUMPING AND PULSING. I ALMOST GOT HIT BY A DUALLY WITH A COW TRAILER. GOT HOME AND PARKED IT. CALLED DEALER AND THEY STATED TO HAVE IT TOWED AND WOULD LOOK AT IT IN A FEW DAYS. I CALLED JEEP TO HAVE IT TOWED AND THEY REFUSED SAYING THAT I COULD NOT GO TO THE DEALER WHERE I BOUGHT IT BUT HAD TO GO TO THE ONE A FEW MILES FROM MY HOUSE. I ENDED UP USING MY PERSONAL CAR INSURANCE TO HAVE IT TOWED. THE DIFFERENCE IN MILES WAS 6. WHY WOULD THEY NOT TOW IT ANOTHER 6 MILES? IT SHOULD BE CUSTOMER PREFERENCE WITHIN REASON. NO DUPLICATION AT DEALER. WENT TO WORK AND IT RAN FINE. IT ONLY SEEMS TO DO IT IN THE RAIN OR IF IT IS WET. HOWEVER TODAY IT WAS RAINING AND IT RAN FINE. IT IS FRUSTRATING SINCE THE DEALER CAN NOT DUPLICATE. WHY DID I BUY A CAR THAT I AM SCARED OF DRIVING? A NEW CAR SHOULD BE SAFE AND RELIABLE. I CANNOT TRAVEL TO MY DOCTOR WHO IS 5 HOURS AWAY. I AM AFRAID TO GO AROUND THE CORNER. I NEVER KNOW IF I AM GOING TO STALL OR LOSE POWER. IT IS DANGEROUS AND UNCALLED FOR. SOMETHING NEEDS TO BE DONE. I WILL NOT OWN ANOTHER JEEP PRODUCT. $34000 FOR A CRAP CAR.
Power train, Jan 23, 2019
MY JEEP HAS 8300 MILES ON IT AND I WAS DRIVING 45 MPH AND A WARNING CAME ON THE INFO SCREEN AS WELL AS A DING SOUND, SHIFTER SERVICE? I LOOKED AND ALL THE LIGHTS WERE LIT ON THE SHIFTER (DNR =-) I DROVE IT TO THE DEALER AND THEY HAD ME TURN IT OFF AND THEN BACK ON AND IT WENT AWAY AND SETUP APPOINTMENT FOR THE NEXT MORNING TO DO A UPDATE? WELL THAT WAS DONE AND THEY SAID IT STILL NEEDED REPLACED(SHIFTER) WAITING ON PARTS, WAS TOLD IT WAS SAFE TO DRIVE. 3 TIMES NOW ONCE WHILE BACKING IT DID IT AGAIN, THE OTHER 2 TIMES I WAS DRIVING ON LEVEL PAVEMENT. I AM WORRIED ABOUT THE FACT THIS IS A SWITCH CONTROLLED NOT A SHIFTER WITH MECH DEVICE THAT CHANGES GEARS. IS IT SAFE TO DRIVE??
Steering, Power train, Jan 18, 2019
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND RESTARTED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE REVVED, BUT DID NOT ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS CURRENTLY AT AKINS FORD (220 W MAY ST, WINDER, GA 30680, (770) 867-9136) FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Power train, Engine, Jan 18, 2019
VEHICLE STALLS WHEN DRIVING AT ANY SPEED. EXTREMELY DANGEROUS. *DT*JB
Power train, Vehicle speed control, Jan 9, 2019
BRAND NEW JEEP CHEROKEE LATITUDE PLUS 4X4 V6 9 SPEED,3,100 MILES. THE CHEROKEE HAS A GRINDING NOISE GOING OVER SPEED BUMPS IN THE BACK OF THE CAR. SOUNDS LIKE GEARS AREN'T MESHING PROPERLY. I HAVE TO TURN OFF THE TRACTION CONTROL EVERY TIME I GO OVER A SPEED BUMP TO CORRECT THE ISSUE. RPMS GET SUPER HIGH BEFORE THE JEEP DECIDES TO CHANGE GEARS AND KICK UP. THE OTHER ISSUE IS THE CAR LURCHES FORWARD WHEN I BRAKE COMING TO A STOP. NOT ALWAYS BUT ENOUGH TO MAKE ME WEARY IN PARKING LOTS. MOSTLY DRIVE IN THE CITY.
Steering, Power train, Electrical system, Jan 9, 2019
THIS REPORTS DOCUMENTS A SECOND INSTANCE OF POWER FAILURE. ON FRIDAY, JAN 4 FAII WAS DRIVING ON INTERSTATE HWY 287. THE DASHBOARD WENT DARK AT FIRST AND THEN STARTED FLICKERING. CAR THEN STALLED WHILE DRIVING. THE GAS PEDAL NO LONGER WORKED. THE POWER STEERING FAILED. I COASTED TO THE SHOULDER. WHEN IN PARK THE DASHBOARD CAME BACK ON WITH BATTERY, ENGINE LIGHT, AND P WITH CIRCLE AND EXCLAMATION MARK. A MESSAGE CAME ON DISPLAY TO SERVICE TRANSMISSION. I HAD TO BE TOWED TO THE CAR DEALERSHIP. AT THE DEALERSHIP I WAS TOLD THE REPAIR WORK WOULDN'T START UNTIL MONDAY. ON MONDAY AFTERNOON, I WAS TOLD THE BATTERY CONNECTION WAS POOR AND THEY ORDERED A PART. I ALSO RECEIVED A RECALL EMAIL THAT STATES THE TRANSMISSION NEEDS TO BE FIXED. I FEEL THIS VEHICLE IS LIFE THREATENING AT THIS POINT. MANY CHEROKEES HAVE RECEIVED 5 RECALLS AND I ONLY HAVE ONE. PLEASE LOOK INTO THE CHEROKEE LIMITED 4 X 4.
Steering, Power train, Electrical system, Jan 1, 2019
THIS IS THE THIRD TIME WE HAVE HAD AN ISSUE WITH MY WIFE'S JEEP. 2019 JEEP CHEROKEE LIMITED. FIRST ISSUE WAS JUST OVER A THOUSAND MILES, SPENT ALMOST A MONTH IN THE GARAGE. GOING DOWN THE INTERSTATE AT HIGH SPEEDS THE CAR SHUTS DOWN AND YOU LOSE ALL POWER STEERING, THE BRAKE PEDAL GETS HARD, ETC. YOU LOSE ALL LIGHTS IN THE DASH, ALL POWER GOING UP HILLS, HAVE TO STOP COMPLETELY AND RESTART IN ORDER TO GO ANYWHERE. SERIOUS SAFETY ISSUE AS REPORTED TO JEEP MULTIPLE TIMES NOW AND THEY HAVE SAID IS FIXED. WE HAVE REQUESTED THEY SWAP OUT OUR VEHICLE WITH ANOTHER NEW JEEP AND THEY REFUSED. THIS IS A SERIOUS SERIOUS SAFETY ISSUE WHERE THE ABILITY TO SAFELY DRIVE THE CAR ABRUPTLY STOPS WHILE YOU ARE DRIVING. POWER STEERING COMPLETELY SHUTS DOWN AS DOES THE CAR TRANSMISSION MAKING IT SO YOU CAN GO NOWHERE. WE HAVE BEEN ALMOST WIPED OUT BY A SEMI TRUCK ON THE INTERSTATE, THIS IS AFTER THEIR THIRD ATTEMPT AT FIXING THE VEHICLE AND SAYING IT IS FIXED. AND SAFE. WE HAVE REQUESTED TIME AFTER TIME FOR THEM TO GIVE US A NEW JEEP AND THEY REFUSED BECAUSE THEY DON'T WANT TO DISH OUT THE MONEY OR WHATEVER THE CASE IS. THIS VEHICLE CAN LOSE POWER STEERING AND THE TRANSMISSION CAN GO INTO NEUTRAL AT ANY TIME WHILE DRIVING DOWN THE ROAD CAUSING YOU TO BE LEFT WITH A VERY UNSAFE VEHICLE AT HIGHWAY SPEEDS AND POTENTIALLY UNABLE TO STEER THE VEHICLE. IT IS A MIRACLE THAT MY WIFE WHO WAS 40 WEEKS PREGNANT AT THE TIME WAS ABLE TO PUT ALL HER MUSCLE INTO THE CAR AND STEER IT AWAY FROM GOING OVER A CLIFF THE FIRST TIME WHEN IT DIED. THE SECOND TIME WE WERE ON THE INTERSTATE ON THE WAY TO A DOCTOR'S APPOINTMENT. THIRD TIME WAS TODAY ON THE INTERSTATE AGAIN.
Power train, Engine, Dec 27, 2018
CAR STALLED AND LIGHTS ON DASHBOARD FLASHED WHEN STOPPED AT INTERSECTION
Power train, Dec 11, 2018
WHEN COMING TO A STOP OR ALREADY STOPPED (LIKE AT A TRAFFIC LIGHT) WHILE IN DRIVE, WHEN VEHICLE WILL RANDOMLY "LURCH". THE ENGINE WILL VERY QUICKLY REV AND ATTEMPT TO OVERPOWER THE BRAKES. THIS APPEARS TO HAPPEN MORE OFTEN IF AUTO START/STOP IS DISABLED. THERE IS ALSO CLUNKING THAT HAS BEEN PROGRESSIVELY GETTING WORSE COMING FROM TRANSMISSION AREA. THE MILEAGE OF THE VEHICLE IS ONLY AT 1,052 MILES AND IS CURRENTLY AT THE DEALERSHIP.
Power train, Engine, Dec 10, 2018
WHILE DRIVING VEHICLE SHOWED ON SCREEN THAT SHIFTING WAS NOT ALLOWED CAUSING THE CAR TO STALL. HAVING TO STOP IN THE MIDDLE OF THE ROAD TO SHIFT IT TO PARKING AND PUT IT BACK ON DRIVE. ALSO BATTERY LIGHT CAME UP WHILE DRIVING CASUSING THE ENGINE TO STALL AND NOT BEING ABLE TO PROCEED IN DRIVE SLOWING THE CAR DOWN. HAD TO TURN OFF THE VEHICLE AGAIN ON THE MIDDLE OF THE ROAD TO BE ABLE TO RESTART THE VEHICLE.
Power train, Other or unspecified, Engine, Dec 5, 2018
WHILE DRIVING 80MPH ON THE HIGHWAY, MY 2019 JEEP CHEROKEE WENT INTO COMPLETE FAILURE MODE. THE POWER IN THE VEHICLE FAILED, I WAS NO LONGER ABLE TO ACCELERATE. LUCKILY I WAS ABLE TO DODGE MY WAY THROUGH TRAFFIC AND GET OFF THE HIGHWAY AND INTO SAFETY. AFTER 48 HOURS AT THE DEALERSHIP, STILL NO OFFICIAL ROOT CAUSE OF WHY THE POWER FAILED.
Power train, Nov 30, 2018
CHECK ENGINE LIGHT CAME ON. CAR STARTED STALLING AFTER SHIFTING GEARS, AS IF IT WAS IN NEUTRAL INSTEAD OF DRIVE AND/OR REVERSE. WASN'T REACHING SPEEDS EASILY. RPMS AT 60 MPH WAS 3.5 AN I COULDN'T GET OVER 62.
Power train, Service brakes, Nov 26, 2018
AT HIGHWAY SPEEDS WITH CRUISE CONTROL SET, THE CARS TRANSMISSION AND ENGINE RPM WOULD INCREASE TO AS MUCH AS 5500 RPM DURING DECELERATION. SPEED WOULD FLUCTUATE AS MUCH AS 12 MPH (INCREASE OR DECREASE FROM SET CRUISE SPEED). DEALERSHIP HAS HAD VEHICLE IN THEIR POSSESSION FOR TWO MONTHS AND STILL HAS TWO OPEN RECALLS THAT HAVE BEEN UNRESOLVED. DEALERSHIP HAS FAILED TO FIX OR REPLACE VEHICLE.
Power train, Service brakes, Engine, Nov 20, 2018
WHEN TURNING AROUND THE VEHICLE MAKES A WEIRD NOISE AND THE BRAKES ARE NOT STABLE WHILE TRYING TO BRAKE IT DOESN'T RESPOND IMMEDIATELY PULLING FORWARD THE CAR.
Power train, Electrical system, Vehicle speed control, Nov 12, 2018
WAS AT A 4 WAY STOP SIGN GETTING READY TO PULL OFF WHEN VEHICLE STOP WORKING. TRIED TO RECRANK THE VEHICLE BUT IT TOOK 5 MINUTES TO START AGAIN. CALLED DEALERSHIP AND TOOK IT TO THE SERVICE DEPARTMENT. ABOUT A WEEK AND A HALF LATER VEHICLE STARTED HAVING ISSUES AGAIN. VEHICLE STARTED TO STALL AND HAVE A VERY SLOW TAKE OFF. TAKE OFF WAS SO SLOW UNTIL I HAD TO SIT 15 MINUTES BEFORE TAKE OFF.
Power train, Nov 9, 2018
TRANSMISSION HAS SERIOUS DELAY IN DOWNSHIFTING WHEN YOU STEP ON THE GAS PEDDLE WHEN YOU NEED TO SPEED UP FOR ANY REASON ESPECIALLY TO PASS ANOTHER VEHICLE. THIS IS ALL THE TIME WEATHER IN CITY OR HIGHWAY. IT SEEMS THE TRANSMISSION CAN'T MAKE ITS MIND UP ON WHAT TO DO AND WHAT GEAR TO DOWNSHIFT TO.
Power train, Electrical system, Engine, Nov 5, 2018
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND AN UNKNOWN ELECTRONIC SYMBOL ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWLEY CHRYSLER JEEP DODGE RAM (860-261-3000, LOCATED AT 1461 FARMINGTON AVE, BRISTOL, CT 06010) WHERE THE SOFTWARE WAS UPGRADED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND AN UNKNOWN FAILURE CODE WAS LOCATED. THE DEALER ALSO DIAGNOSED AND REPLACED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE FOR AN ARBITRATION. THE CONTACT FILED FOR AN ARBITRATION. THE FAILURE RECURRED AND THE SAME DEALER INSTALLED A FLIGHT CONTROLLER TO TRACK THE FAILURES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V739000 (POWER TRAIN). THE VEHICLE WAS REPAIRED PER THE RECALL AND THE CONTACT STATED THAT THE VEHICLE "APPEARED TO BE REPAIRED"; HOWEVER, SHE WANTED THE VEHICLE REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Other or unspecified, Engine, Nov 1, 2018
MY CAR CONTINUES TO STALL INTERMITTENTLY. I RECEIVED MY CAR BACK FROM THE SERVICE DEPARTMENT ON 31-OCT-2019. LATER THAT DAY, ON MY WAY HOME FROM WORK, MY CAR STALLED GOING APPROXIMATELY 25 MILES PER HOUR. THE VEHICLE LOST ALL POWER AND CAME TO A STOP ON THE 405 FREEWAY. I WAS IN STOP AND GO TRAFFIC, WHICH MAY HAVE SAVED MY LIFE SINCE OTHER VEHICLES WERE DRIVING SLOW AND AT TIMES STOPPED. THIS ALLOWED ME SOME TIME WHILE I ATTEMPTED TO RESTART THE VEHICLE. IT RE-STARTED AND I MADE IT HOME.
Power train, Oct 30, 2018
VEHICLE WILL NOT FULLY ENGAGE INTO "DRIVE". VEHICLE WILL JERK AND LUNGE FOR ABOUT 5 SECONDS BEFORE IT IS FULLY ENGAGED INTO "DRIVE". HAPPENS MOST OFTEN ON COLD START UPS AFTER THE VEHICLE HAS SAT FOR AT LEAST 2 HOURS.
Power train, Oct 17, 2018
WHILE STOPPING AT A STOP SIGN, THE D ON THE GEAR SHIFT STARTED FLASHING. I LOST THE ABILITY TO ACCELERATE AND THE CAR STARTED ROLLING BACKWARDS. I HAD TO STOP, TURN THE CAR OFF AND RESTART IT. UPON TAKING IT TO THE DEALERSHIP THEY SAID IT DIDN'T THROW ANY CODES AND TO BRING IT BACK IT IF HAPPENS AGAIN.
Power train, Oct 10, 2018
A WEEK AFTER BUYING THE VEHICLE I STARTED TO FEEL IT SHIFT ROUGH AND HARD. CAN LITERALLY HEAR IT SHIFT LIKE METAL ON METAL. GOT PROGRESSIVELY WORSE AND TOOK IT TO THE DEALER. WAS TOLD NEED A NEW TRANSMISSION VALVE BODY. THIS IS VERY DISHEARTENING. A BRAND NEW 2019 VEHICLE. I DID RESEARCH ON THIS CAR BEFORE I BOUGHT IT. IT SEEMS THE 2014 AND 2015 MODELS WERE THE ONES WITH THE TRANSMISSION PROBLEMS. THERE WAS NOT MUCH COMPLAINT-WISE AFTER THOSE YEARS, SO I THOUGHT I WOULD GIVE IT A SHOT AS THE VEHICLE WAS REASONABLY PRICED AND HAD EVERYTHING I WANTED. WELL, IT SEEMS THIS 2019 IS EXPERIENCING THE EXACT SAME ISSUES AS THE 2014 AND 2015 MODELS. THEY ORDERED THE TRANSMISSION VALVE BODY AND HAD IT INSTALLED. IT SOMEWHAT HELPED WITH HIGHER GEARS BUT IT STRUGGLES FINDING LOWER GEARS STILL AND THERE IS SEVERE HESITATION WHEN SLOWING DOWN AND THEN ACCELERATING. VERY HARD TO CLEAR INTERSECTIONS WHEN MAKING LEFT TURNS AND IT SLAMMED INTO FIRST GEAR VERY HARD ONE TIME SLOWING DOWN AND THEN PRESSING THE ACCELERATOR. VERY DANGEROUS TO DRIVE. YOU CAN ALSO HEAR IT SHIFT LOUDLY WHEN IT DOWN SHIFTS TO FIRST GEAR, AGAIN LIKE METAL ON METAL AS I STATED ABOVE.
Power train, Engine, Oct 10, 2018
DRIVING UP A HILL TO A STOP SIGN AND ONCE I REACHED THE TOP OF THE HILL AT THE STOP SIGN THE VEHICLE SHUT DOWN. THE BATTERY LIGHT CAME ON THE DASHBOARD. NO OTHER LIGHTS. WAS ABLE TO PUT IN PARK AND RESTART THE VEHICLE. VEHICLE RAN ROUGH RIGHT AFTER THIS HAPPENED. I WAS ONLY A COUPLE BLOCKS FROM MY HOME SO PULLED INTO MY GARAGE AND SHUT THE VEHICLE OFF. LET IT SIT A COUPLE MINUTES. RESTARTED IT AND DROVE IT A FEW BLOCKS. EVERYTHING SEEMED OK. CALLED DEALER AND REPORTED THE ISSUE. SETUP A TIME TO HAVE IT LOOKED AT WHEN THEY WERE GOING TO REPLACE THE TRANSMISSION VALVE BODY DUE TO SHIFTING ISSUES THEY DIAGNOSED ON A PRIOR APPOINTMENT. WHEN I RECEIVED THE VEHICLE BACK AFTER THEY LOOKED AT IT AND REPLACED THE TRANSMISSION VALVE BODY, THEY INDICATED THEY COULD NOT FIND ANYTHING WRONG. THIS IS VERY DANGEROUS AND UPSETTING BECAUSE I SEE THERE WAS RECALL FOR THIS EXACT SAME ISSUE OF STALLING OUT. HOWEVER, MY VEHICLE IS NOT PART OF THE RECALL BECAUSE IT DOES NOT FALL WITHIN THE PRODUCTION START AND ENDING DATE TIMEFRAME? SEEMS TO ME JEEP IS JUST TRYING TO SAVE MONEY AND GETTING AWAY WITH NOT REPAIR ADDITIONAL VEHICLES THAT ARE UNSAFE. THIS IS JUST WRONG.
Power train, Service brakes, Oct 9, 2018
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED A TOTAL LOSS OF ACCELERATION AND TRANSMISSION POWER. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE STUCK IN NEUTRAL GEAR. THE VEHICLE WAS TOWED TO TETERBORO CHRYSLER JEEP DODGE RAM (469 US-46, LITTLE FERRY, NJ 07643 (201), 440-0222), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THE BRAKES SEIZED AND THERE WAS A TOTAL LOSS OF TRANSMISSION AND ACCELERATION POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A CASE MANAGER WAS ASSIGNED. THE MANAGER HAD NOT CALLED THE CONTACT BACK AND THE CONTACT'S REQUEST WAS ESCALATED TO A SUPERVISOR. THE CONTACT REQUESTED THE VEHICLE BE RETURNED AND EXCHANGED. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE ANALYTICAL DEPARTMENT WOULD CALL THE CONTACT WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED INCIDENT HAPPENED 3 TIMES. UPDATED 11/29/18*JB
Power train, Service brakes, Oct 7, 2018
BRAKES WERE STUCK ON AND ALSO THE TRANSMISSION WAS NOT SHIFTING PROPERLY. CAR WOULD ONLY GO AROUND 30 MPH HAD TO PARK THE VEHICLE AND GET IT TOWED EVEN THOUGH THIS IS BRAND NEW!
Power train, Other or unspecified, Sep 13, 2018
TAKARA RECALL JUST BOUGHT THIS VEHICLE A MONTH AGO AND IT'S HAS BEEN TURNING OFF ON FEW TIMES WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY. IT'S NOT AWHILE I'M AT THE STOP SIGN OR LIGHT, IT'S WHILE I'M ACTUALLY DRIVING. I HAD TO PRESS THE BUTTON AGAIN IN ORDER TO TURN BACK ON