2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints: steering
120 reports, newest first. Show all
Steering, Power train, Dec 27, 2021
The Power Transfer Unit is malfunctioning and steering wheel sometimes out of control.
Steering, Power train, Sep 9, 2021
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 65 MPH, the vehicle was shaking. There was an abnormal noise detected from the front and rear of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was working as designed. The vehicle was taken to the local dealer who informed the contact that there was an unknown issue with the tires. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was unknown.
Steering, Aug 11, 2021
My husband and my son were driving my Jeep on the highway going 70 MPH when with no warning there was absolutely NO power steering and almost went off the road over an embankment. Luckily it was my husband driving because I would not have been able to control the car. When researching this year of Jeep, there is a recall for this issue on only a certain number of vehicles, but of course when I put my VIN in my vehicle is not on the recall list and I also see several complaints of the same issue with the steering and not being on the recall list. This is a HUGE safety issue and NEEDS to be address immediately.
Steering, Electrical system, Air bags, Aug 2, 2021, crash
This particular year and model of jeep has 2 recalls not registered to my VIN number related to my accident. Airbags- impact and acceleration sensors. Steering- steering rack gear. Tonight while driving my jeep to my local walmart, my steering completely quit and locked up on me causing me to go off the road, hit a speed limit sign, almost roll my vehicle, and cause possible irreparable damage that may total my vehicle all together. The impact was hard enough to cave in my whole front passenger side fender, rip my mirror completely off, dent both passenger doors deeply, bend my door frames, and almost completely tore off my rear fender. During this, my air bags did not deploy, and I know the accident was bad enough that they should have. This could have been life threatening, and could have ended entirely worse than what it did. My power steering pump seems to be working fine, but my jeep itself is still registering it as a power steering issue, which makes me believe that there are significant electrical issues with the jeep itself.
Steering, Jun 2, 2021
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 70 mph, the vehicle lost motive power, shuddered and jerked making it difficult to steer the vehicle. The vehicle swerved into an intersection and into the grass. The contact manually steered the vehicle back into the lane and pulled the vehicle over to the side of the road. The contact inspected the vehicle but could not find a cause for the failure. The contact continued driving to the residence with only manual steering available. There was a power steering warning light illuminated on the vehicle after the failure occurred. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
Steering, May 24, 2021
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 35 mph, the electric power steering failed and the steering wheel ceased. The power steering assist warning light was illuminated. The contact drove the vehicle in manual steering mode to his residence. The vehicle was taken to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to NHTSA to file a complaint. The failure mileage was 65,000.
Steering, Engine, Feb 21, 2021
OIL CHANGE AND RECALL COMPLETED 3,000 MILES AGO FOR OIL CONSUMPTION ISSUE. DROVE 3,000 MILES AND STALLED ON ROADWAY IMMEDIATELY FOLLOWING A RIGHT HAND TURN. DURING SHUTDOWN THERE WAS STEERING CONTROL LOSS. PULLED CAR OFF ROAD AND CHECKED DIPSTICK. DIPSTICK WAS DRY. ADDED 2.5 QUARTS OIL. THIS CAR STILL CONSUMES APPROXIMATELY .75 QUARTS OF OIL PER 1,000 MILES. WILL RESTART OIL CONSUMPTION TEST WITH JEEP DEALER IMMEDIATELY.*DT CONSUMER STATED HE WOULD LIKE THE CASE CLOSED, ISSUE HAS BEEN RESOLVED.*JB
Steering, Jan 20, 2021
NOVEMBER OF 2019 BATTERY VOLTAGE WAS LOW. WHILE DRIVING STEERING WOULD JERK/PULL/GRAB TO THE LEFT OR RIGHT. DID THIS MANY TIMES DRIVING DOWN THE INTERSTATE, MAKING TURNS AND A FEW TIMES THE CAR WOULD SHUT DOWN. I MADE SURE TO KEEP MY DISTANCE DURING THIS TIME WHILE DRIVING AND THANKFULLY THERE WERE NO ACCIDENTS. SCARED TO DRIVE VEHICLE. HAD THE BATTERY CHECKED AT AN AUTO PARTS STORE THEY SAID IT WAS GOOD. TOOK IT INTO THE DEALERSHIP THEY FOUND WIRES RAN BY JEEP DURING MANUFACTURE FOUND A WIRE CHAFE NEAR STARTER AND WAS A GROUND WIRE. FIXED THE ISSUE. FAST FORWARD 11/2020 GETTING NAV DISPLAY REPLACED DUE TO SCREEN SEPARATION. FIRST RADIO INSTALL WAS NOT COMPATIBLE, AND STEERING HAS BEEN MESSED UP SINCE THE FIRST RADIO WAS PULLED OUT AND PUT BACK IN. COINCIDENCE NOT SURE... JUMPY/PLAY/LOOSE/STIFF WHEN CORRECTING TO STAY IN LANE. EXPLAINED THIS TO DEALERSHIP, SAFETY CONCERN, HAVE TO FIGHT THE WHEEL TO DRIVE AND ONLY DID THIS WHEN THERE WAS AN ISSUE IN 2019. 4TH VISIT BACK TO DEALERSHIP 3RD RADIO FINALLY WORKED. DEALERSHIP SAID THEY INSTALLED A STEERING SOFTWARE UPDATE. THEY DROVE MY VEHICLE APPROX. 50 MILES. SAID THERE IS PLAY/JERKING/JUMPING IN STEERING WHILE DRIVING AND TO LET THEM KNOW IF IT CONTINUES... I FEEL LIKE A DRUNK DRIVER, UNSAFE TO DRIVE, AND MY VEHICLE HAS LESS THAN 40K MILES. I CAN'T PIN POINT WHY THE CAR IS DOING THIS AND HOW TO GET THIS TAKEN CARE OF. JEEP SHOULD BE FIXING THIS PROBLEM AS THIS IS A HUGE SAFETY CONCERN. I HAVE COME ACROSS MANY COMPLAINTS FOR CHEROKEE STEERING ISSUES. THIS IS A HAZARD AND VERY DANGEROUS, I DRIVE 2 HOURS ROUND TRIP FOR WORK.
Steering, Jan 12, 2021
WHEN DRIVING AT HIGHWAY SPEEDS THE STEERING HAS A 'STICKY' SPOT THAT MAKES MINOR CORRECTIONS ON THE ROAD MORE DIFFICULT. IT'S AS IF YOU OVER CORRECT TO GET PAST THE STICKY SPOT. IT CAN BE SCARY TO YOU FOR FEAR OF OVER CORRECTING INTO ANOTHER LANE. I NOTICED IT AT ABOUT 15000 MILES. IT'S AT THE DEALER NOW. THEY ARE REPLACING THE RACK AND PINION STEERING. UNSURE IF THIS WILL FIX THE PROBLEM OR PUT A BANDAID ON IT.
Steering, Engine, Forward collision avoidance, Dec 30, 2020
AROUND 2:30 AM ON DECEMBER 30, 2020 I WAS DRIVING HOME ON THE FREEWAY. IT WAS RAINING A LITTLE BIT BUT NOTHING TO WHAT I HAVE DRIVEN IN BEFORE. I SET MY CAR TO CRUISE AT 65 MPH WHEN ALL OF A SUDDEN MY STEERING WHEEL STARTED LOCKING UP. I FOUND THAT MY STEERING WHEEL WOULD NOT TURN THE WAY I WANTED IT TO AND WAS VEERING LEFT. I HAD TO USE SOME FORCE TO KEEP IT STRAIGHT AND NOT GET INTO OTHER LANES. I THOUGHT I WAS OKAY UNTIL A LIGHT LIT UP ON MY DASHBOARD. I BELIEVE IT WAS THE ENGINE LIGHT BECAUSE AS I HEARD IT GO OFF AND FLASH AT ME, MY CAR STARTED TO STALL UP AND THEN GO REPEATEDLY. AS IF IT WAS HARD FOR IT TO GRASP ON TO MOVING FORWARD. LAST NIGHT WAS THE SCARIEST NIGHT OF MY LIFE AND I HAND NEVER HAD THAT HAPPEN TO ME. ALMOST PULLED OVER BECAUSE I THOUGHT I WAS GOING TO CRASH. I KEPT IT AT A STABLE 60 MPH AND OFF CRUISE CONTROL AS SOON AS THE STEERING WENT HAYWIRE AND IT SEEMED TO HAVE HELPED A BIT. I FEEL THE NEED TO GET MY CAR CHECKED BUT I ALSO BELIEVE THAT ALL OTHER 2019'S SHOULD GET RECALLED FOR THIS ISSUE.
Steering, Electrical system, Engine, Nov 30, 2020
JEEP STALLS WHEN OIL IS LOW, BATTERY LIGHT COMES ON, I HAVE TO PULL OVER, RESTART MY CAR, AND IT RATTLES. STALLS WHEN I TURN, AND BATTERY LIGHT COMES ON.
Steering, Lane departure, Nov 19, 2020
DRIVING THE JEEP ON THE NJ TURNPIKE THE STEERING WHEEL WENT SLACK. MY WIFE REACTED BY JERKING THE STEERING WHEEL WHICH CAUSED THE VEHICLE TO SWERVE INTO THE ADJACENT LANE NEARLY MISSING ANOTHER VEHICLE AND THE GUARD RAIL. THE JEEP WAS GOING 66 MPH (THE SPEED LIMIT IS 70MPH THERE). I'VE TAKEN THE VEHICLE TO THE DEALERSHIP WE LEASED IT FROM 3 TIMES AND THEY SAY THEY WON'T OR CAN'T REPAIR IT BECAUSE WHEN THEY TEST DROVE IT THE PROBLEM DIDN'T OCCUR. IT IS AN INTERMITTENT, SERIOUS PROBLEM. THERE HAVE BEEN SEVERAL INCIDENTS OF THIS NATURE REPORTED FOR THIS MODEL JEEP IN THE NHTSA LAST YEAR AND THIS YEAR. BECAUSE OF THE POTENTIAL FOR A MAJOR ACCIDENT DRIVING THIS VEHICLE WITH THIS PROBLEM WE RESTRICT WHEN AND WHERE WE DRIVE IT.
Steering, Electrical system, Engine, Nov 17, 2020
THE VEHICLE WILL STALL FOR NO APPARENT REASON. THE MOST RECENT OCCURRENCE HAPPENED IN THE TURN LANE AT A BUSY INTERSECTION, ON A HILL, IN THE RAIN. THE CAR ONLY RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WILL ALSO LOSE STEERING FOR NO REASON WHILE DRIVING. THE BATTERY LIGHT WILL COME ON WITH THE ISSUES DESCRIBED ABOVE. ALSO, THE CAR WILL CHIME WHILE DRIVING, WITH NO TROUBLE INDICATION ON THE DASHBOARD.
Steering, Electrical system, Service brakes, Nov 16, 2020
THIS HAPPENED MONTHS AGO AND THEY CLEANED SOME CONNECTIONS TO FIX IT BUT ITS HAPPENING AGAIN. AT FULL SPEED THE CAR COMPLETELY LOSES ALL ELECTRONICS INCLUDING POWER STEERING, BRAKING, AND THE DASH GOES BLANK. THEN IT FLASHES A SERVICE TRANSMISSION WARNING WHILE EVERY ALARM AND LIGHT ON THE DASH COMES ON. AFTER COMING TO A COMPLETE STOP AND PUTTING IT IN PARK IT WILL RESTART AGAIN. THIS HAS HAPPENED 3 TIMES OVER 2 DAYS.
Steering, Oct 20, 2020
WHEN TRAVELING AT HIGHWAY SPEEDS, THE STEERING WHEEL HAS A NOTCH, OR HARD SPOT IN IT TO GO STRAIGHT. IT EITHER WANTS TO GO RIGHT OR LEFT, AND WHEN YOU TRY TO CORRECT IT, IT'S HARD TO MOVE THE WHEEL THEN WITH MORE PRESSURE YOU CAN GET PAST THAT POINT THEN IT GETS SUPER EASY AND JERKS. WHAT HAPPENS IS WHEN YOU'RE TRYING TO GO STRAIGHT, YOU JUST BOUNCE BACK AND FORTH IN THE LANE. IT'S EXTREMELY ANNOYING BUT EVEN MORE DANGEROUS. EVEN WITH BOTH HANDS ON THE WHEEL YOU JUST BOUNCING FROM RIGHT TO LEFT TO RIGHT TO LEFT THE WHOLE TIME. JEEP ALWAYS SAYS THERE'S NOTHING WRONG AND THAT'S NORMAL, BUT IT'S NOT.
Steering, Oct 10, 2020
THE VEHICLE WILL JERK QUICKLY TO THE RIGHT WITHOUT NOTICE, WHEN ON THE HIGHWAY.
Steering, Electrical system, Other or unspecified, Oct 1, 2020
6 TIMES IN THE LAST WEEK, MY CAR HAS SHUT OFF MID DRIVE. AS I AM DRIVING, MY CAR WILL DING, MY BATTERY LIGHT WILL FLASH ON AND THEN MY CAR WILL COMPLETELY SHUT DOWN WITHIN 3-5 SECONDS. I WILL HAVE TO TURN MY KEY TO OFF, WAIT A MINUTE AND RESTART. I WILL HAVE TO PUMP THE GAS PEDAL AND MY CAR WILL SPUTTER BEFORE IT TURNS OVER AND STARTS BACK UP. UNDER NORMAL CIRCUMSTANCES, I DO NOT HAVE ANY ENGINE LIGHTS DISPLAYED ON MY SCREEN FOR ATTENTION AND EVERYTHING RUNS SMOOTHLY. I HAVE ALSO CHECKED MY BATTERY ON THE SCREEN DISPLAY AS I DRIVE AND IT IS ALWAYS BETWEEN 14.2-14.4V. DURING THESE SHUTS, MY CAR IS GOING UNDER 30 MILES PER HOUR, BUT HAS HAPPENED AS I AM TURNING AND GOING STRAIGHT. MOST RECENTLY (THIS MORNING), I WAS DRIVING STRAIGHT (HAD JUST PULLED OUT OF MY PARKING SPOT AT MY APARTMENT) AND MY BATTERY LIGHT TURNED ON AND MY CAR LOCKED. THE STEERING WHEEL AND PEDALS WERE UNUSABLE, BUT MY ENGINE REMAINED ON. I CHECKED MY BATTERY DURING THIS AND IT SAYS IT WAS AT 12.2V. I HAD TO SHUT MY CAR OFF, PUMP THE GAS TO TURN THE ENGINE OVER AND MY BATTERY DISPLAYED AS BACK AT 14.4V. THIS HAPPENED 3 MORE TIMES BEFORE I WAS OUT OF MY APARTMENT COMPLEX (EVERY 50 FEET OR SO) AND I TURNED AROUND AND PARKED AGAIN. I HAD MY CAR HOOKED UP TO DIAGNOSTICS MACHINE AFTER IT BEGAN THE FIRST SHUT DOWNS, BUT IT RETURNED WITH NO ERROR CODES AND MY BATTERY TESTED FINE AND ALL THE WIRES WERE SECURE. I CALLED MY JEEP DEALERSHIP AND THEY STATED I AM OUTSIDE MY WARRANTY (BY 800 MILES), SO I WOULD HAVE TO PAY FOR THE FIX. THIS IS CLEARLY A DEFECT WITH MY CAR. I CAN SEE THROUGH ONLINE RESEARCH THAT MANY OTHER JEEP CHEROKEE OWNERS ARE HAVING THESE EXACT ISSUES AND JEEP IS GIVING THEM THE RUNAROUND. I ALSO SEE THERE ARE SOME RECALLS FOR JEEP PERTINENT TO THIS CONCERN, HOWEVER MY PARTICULAR CAR IS NOT INCLUDED. THIS IS VERY DANGEROUS AS MY SON WAS IN MY CAR FOR ALL OCCURRENCES + I HAVE A 30 MIN COMMUTE.
Steering, Electrical system, Engine, Sep 23, 2020
ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE HAS STALLED OUT OR DIED. EITHER WHILE DRIVING AT LOW SPEEDS OR TURNING LEFT/RIGHT THE SAME THING HAPPENS. WITHOUT NOTICE, LIGHT INDICATORS FOR BATTERY, AUTOMATIC START, AND NOW ENGINE POPS ON WHILE THE STEERING LOCKS UP AS THE JEEP STALLS. I'VE TAKEN IT TO THE DEALERSHIP TWICE ONLY FOR THEM TO SAY THERE AREN'T ANY ACTIVE RECALLS FOR MY JEEP AND THAT THEY DON'T KNOW WHAT IS THE CAUSE FOR THE VEHICLE TO STALL WHILE DRIVING. I SERVICE MY VEHICLE REGULARLY AND KEEP UP WITH THE MAINTENANCE. I PURCHASED THIS VEHICLE IN AUGUST OF 2018 ON ONLY HAVE 34,588 MILES. THIS MAKES NO SENSE AND I FEAR THAT MY AND THE PASSENGERS IN MY JEEP LIVES ARE AT RISK FROM THE MALFUNCTIONS OF THIS JEEP ENGINE SYSTEM. THE MANUFACTURE HAS BEEN NO HELP FOR THE NUMEROUS CUSTOMER COMPLAINTS THAT ARE HAVING THE SAME PROBLEMS. I JUST WISH THEY COULD ACTUALLY FIX IT SO I CAN HAVE SOME PIECE OF MIND!
Steering, Power train, Engine, Sep 11, 2020
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE POWERTRAINS FOR THE 2019'S! OR AT LEAST MAKE JEEP RECALL THEM. THIS IS FRAUD. IF IT'S NOT, I DON'T KNOW WHAT IS. SO I'M STUCK WITH A VEHICLE THAT CAN KILL ME, YOU GUYS ARE THE ONLY ONES THAT CAN STOP THIS. THANKS 🙏
Steering, Other or unspecified, Engine, Aug 29, 2020
WHILE MAKE A RIGHT TURN FROM A CITY STREET INTO MY RESIDENTIAL AREA THE VEHICLE TURNED OFF IN MID TURN.
Steering, Electrical system, Aug 21, 2020
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED WHILE DRIVING. THE CONTACT ALSO STATED THAT THE RACK AND PINION AND STEERING SHAFT ALSO MADE AN ABNORMAL NOISE WHILE DRIVING. THE POWER TRAIN-AUTOMATIC TRANSMISSION, ENGINE, SERVICE BRAKES AND HYDRAULIC, ELECTRONIC SYSTEM WIRING CABLE UNDER HOOD, SEAT, AIR BAGS WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.
Steering, Aug 3, 2020, crash
I WAS DRIVING VERY SLOWLY, TURNING THE CORNER OF MY STREET WHEN POWER STEERING FAILED, LIGHT SAYING POWER STEERING NEEDS SERVICING CAME ON. I COULDN'T CONTROL THE STEERING, HIT THE CURB, IT TOOK OUT A CHUNK OF THE TIRE AND BENT THE RIM. I BACKED UP AND WITH GREAT DIFFICULTY, DROVE CAR DOWN STREET TRYING TO GET IT IN DRIVEWAY. COULDN'T STEER, PARKED IT IN FRONT OF MY NEIGHBORS HOUSE.
Steering, Service brakes, Engine, Jul 27, 2020
2019 JEEP CHEROKEE COMPLETELY STALLED WHILE DECELERATING ON THE INTERSTATE. LOST ALL POWER, STEERING, AND BRAKES. WAS ABLE TO RESTART THE VEHICLE AS SOON AS I PUT IT IN PARK. CALLED 3 DIFFERENT JEEP DEALERS WHO TOLD ME THEY CAN'T DIAGNOSE IT UNLESS THE CHECK ENGINE LIGHT IS IN AND THAT I SHOULD CALL BACK IF IT DOES IT AGAIN. THE 4 CYLINDER MODEL HAS A RECALL FOR A SOFTWARE GLITCH FOR THE EXACT SAME ISSUE, BUT MINE IS A V6. I HOPE I LIVE THROUGH REPLICATING THE EXPERIENCE SO I CAN CALL THE DEALER TO BE TOLD THEY CAN'T/WON'T FIGURE OUT WHAT'S WRONG.
Steering, Power train, Wheels, Jul 19, 2020
WHEN EXCELLING ON THE HIGHWAY THERE IS A VIBRATION FELT IN THE STEERING, SUSPENSION AND OR DRIVE-LINE STARTING AT 60 MPH. THE VIBRATION INCREASES WITH SEVERITY TO THE POINT OF WHERE IT FEELS UNSAFE TO INCREASE ABOVE 75 TO 80 MPH. GENERALLY BELOW 60 MPH OR COSTING AT 60-70 MPH DOWN GRADE THE VIBRATION SEEM TO BE REGULAR ROAD SENSATION.
Steering, Jul 12, 2020
THE POWER STEERING JUST RANDOMLY WENT OUT ON A NEW PRE CERTIFIED VEHICLE FROM CAR MAX WITH 51K MILES. MAKES IT IMPOSSIBLE TO TURN