2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints: other or unspecified
257 reports, newest first. Show all
Power train, Other or unspecified, Sep 13, 2018
TAKARA RECALL JUST BOUGHT THIS VEHICLE A MONTH AGO AND IT'S HAS BEEN TURNING OFF ON FEW TIMES WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY. IT'S NOT AWHILE I'M AT THE STOP SIGN OR LIGHT, IT'S WHILE I'M ACTUALLY DRIVING. I HAD TO PRESS THE BUTTON AGAIN IN ORDER TO TURN BACK ON
Other or unspecified, Sep 7, 2018
CAR STOPS MOVING WHILE IN MOTION. THE FIRST TIME (JULY 6, 2018), I WAS PULLING INTO A LOCAL PIZZA HUT FOR MY LUNCH BREAK AND AS I TURN INTO THE DIRVEWAY, THE CAR STOPS ACCELERATING AND MY CHECK ENGINE LIGHT COMES ON; WHEN PUSHING THE GAS PEDAL TO GET FURTHER INTO THE PARKING LOT, THE VEHICLE WILL NOT MOVE AT ALL. I HAD TO PUT MY HAZARDS ON AND TURRN THE VEHICLE OFF THEN BACK ON AGAIN IN ORDER TO GET IT TO MOVE WHILE PUSHING THE GAS. THE CHECK ENGINE LIGHT REMAINED TURNED ON FOR 1-2 DAYS AND I WAS AFRAID TO DRIVE IT FAR. THEN IT MAGICALLY WENT OFF AS I WAS TAKING IT TO THE DEALERSHIP (WHICH I LIVE APPROX. 1.5 HOURS FROM) TO HAVE IT CHECKED OUT. IT WAS AT THE SHOP FOR 2 DAYS. THE DEALERSHIP TOLD ME THEY WERE UNABLE TO FIND AN ISSUE WITH IT AND "RELEARNED" THE SYSTEM. THE SECOND TIME IT HAPPENED (AUGUST 27, 2018), I WAS PULLING INTO MY LOCAL TACO BELL FOR MY LUNCH BREAK AND THE SAME THING HAPPENED AS BEFORE BUT INSTEAD OF MY CHECK ENGINE LIGHT COMING ON, MY BATTERY LIGHT CAME ON. JUST AS THE FIRST TIME, WHEN THIS HAPPENED THE CAR WOULD NOT MOVE WHILE PUSHING THE GAS PEDAL DOWN, SO AGAIN I HAD TO TURN MY HAZARDS ON, PUT IT IN PARK, TURN IT OFF, THEN BACK ON AGAIN IN ORDER TO GET THE VEHICLE TO MOVE. THE BATTERY LIGHT DID NOT STAY ON. IT HAS NOW BEEN AT THE DEALERSHIP FOR 3 DAYS AND I CAN PICK IT UP TOMORROW. THEY RAN A 4.5 HOUR TEST ON IT AND ALSO TEST DROVE IT SOME AND COULD NOT GET IT TO DUPLICATE THE ISSUE. AGAIN, THEY COULD NOT FIND ANYTHING AT ALL WRONG WITH THE VEHICLE AND AGAIN THEY "RELEARNED" THE SYSTEM. I HAVE BEEN LUCKY ENOUGH TO GET MY VEHICLE OFF THE HIGHWAY (BARELY), WHICH IS A COMPLETE DANGER; WHAT IF THE NEXT TIME IT HAPPENS, I AM UNABLE TO DO SO? I AM AFRAID TO DRIVE MY BRAND NEW CAR, ESPECIALLY WITH MY SON IN IT. I HAVE FOUND SEVERAL ONLINE FORUMS WHERE PEOPLE ARE HAVING THE SAME ISSUE WITH THIS VEHICLE. SOMETHING IS GOING ON AND IT IS DANGEROUS.
Other or unspecified, Engine, Sep 3, 2018
I WAS IN MOTION APPROACHING A RIGHT TURN AND THE VEHICLE DIED ON ME WITHOUT ANY WARNING, IN THE MIDDLE OF TRAFFIC. AFTER PUTTING THE CAR IN PARK, IT TOOK 5 TRIES TO GET THE ENGINE TO TURN OVER. THAT WAS A HORRIFYING EXPERIENCE AND THE DEALER CLAIMS TO KNOW NOTHING. *DT\ CONSUMER STATED VEHICLE STALLED ALL OF THE DASH LIGHTS CAME ON. UPDATED 10/2/18*JB
Power train, Other or unspecified, Engine, Aug 31, 2018
VEHICLE IS SHUTTING OFF WHILE DRIVING, CAUSING LOSS OF STEERING AND EVERYTHING ELSE IN THE VEHICLE. THIS HAS HAPPENED TWICE. ONCE AT 30MPH, AND AT 50 MPH. LUCKILY I DID NOT WRECK OR HIT SOMEONE. THIS VEHICLE ISN'T SAFE TO DRIVE. SOMEONE IS GOING TO BE KILLED IF THIS IS NOT FIXED. THIS SEEMS TO BE RELATED TO A RECENT RECALL BY FCA AFFECTING OTHER 2019 JEEP CHEROKEE MODELS. THAT STATES: THE POWER TRAIN CONTROL MODULE MAY FAIL AND THE CUSTOMER WILL EXPERIENCE A NO START, A START AND IMMEDIATE STALL CONDITION, OR ENGINE STALL WHILE DRIVING.
Electrical system, Other or unspecified, Engine, Aug 30, 2018
THE CAR STALLS WHILE DRIVING FOR NO APPARENT REASON. THE ENGINE TURNS OFF AND THERE IS NO POWER ON THE DASHBOARD. THIS WILL HAPPEN REGARDLESS OF OIL LEVELS, EVEN THOUGH THE CAR HAS ALWAYS HAD THE PROPER OIL LEVEL. IT TAKES ABOUT 5 MINUTES TO TURN ON AGAIN WHEN YOU ARE IN THE MIDDLE OF THE STREET/FREEWAY WITH TRAFFIC BEHIND. THE DEALERSHIP WAS UNABLE TO FIND A PROBLEM, BUT IT KEEPS HAPPENING ON A DAILY BASIS.
Electrical system, Other or unspecified, Engine, Aug 29, 2018
THE AUTO START/STOP FEATURE KICKS IN AS NORMAL, HOWEVER THE CAR DOES NOT START BACK AFTER DOING SO. THIS DOES NOT HAPPEN EVERY TIME BUT HAPPENS OFTEN ENOUGH TO CAUSE ISSUES, LIKE IN TRAFFIC, AND ON SLOPS. THE BRAKES LOCK UP, AND I HAVE MORE THAN ONCE STARTED ROLLING BACKWARDS. ALL GEARS FLASH ON THE DISPLAY, AND I MUST CYCLE THE KEY TO FIX THE ISSUE. POSSIBLY RELATED TO THE UNDERLYING ISSUE, BUT NOT THE START/STOP FEATURE, IF THE CAR IS IN NEUTRAL FOR ANY PERIOD OF TIME, SUCH AS WHEN BEING PULLED THROUGH A CAR WASH, THE EXACT SAME THING HAPPENS. WHEN I TRY TO SHIFT BACK INTO DRIVE TO PULL OUT OF THE CAR WASH, THE D FLASHES ON THE DISPLAY, NOTHING HAPPENS, NO MATTER HOW MUCH TIME I SPEND TRYING TO GET IT TO REGISTER, WHICH HONESTLY ISN'T MUCH, I HAVE TO GET OUT OF THE CAR WASH QUICKLY, NOTHING HAPPENS. I'M LEFT ONCE AGAIN HAVING TO CYCLE THE KEY AND RESTART THE VEHICLE. EVERY SINGLE TIME AFTER THE ISSUE HAPPENS WHEN THE VEHICLE HAS BEEN IN NEUTRAL, THE START STOP ISSUE OCCURS ON THE FIRST INSTANCE OF IT BEING ENGAGED. THE DEALERSHIP DOESN'T SEEM TO CARE, WOULDN'T EVEN TAKE A COPY OF MY VIDEO, AND ARE PUTTING SO MANY MILES ON MY BRAND NEW VEHICLE TO "REPLICATE" THE ISSUE. THIS HAS BEEN HAPPENING SINCE EARLY JULY, AND JEEP NOR CHRYSLER SEEMS TO HAVE ANY ANSWERS AS THEY'VE "NEVER SEEN THIS BEFORE".
Electrical system, Other or unspecified, Service brakes, May 29, 2018
VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON.