2019 Jeep Cherokee

Problems, recalls and owner-reported issues

Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.

Complaints by model year
  1. 1,643

Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.

Primary concernPower train804 reports · 49% of complaints
Owner complaints1,643Filed with NHTSA
Recall relationship11 safety recallsNHTSA campaign records

What owners report most often

  1. Power train804
  2. Engine457
  3. Electrical system340
  4. Other or unspecified257
  5. Steering120
  6. Service brakes107
  7. Vehicle speed control82
  8. Air bags42

Recalls and investigations

  1. Power trainMay 7, 2026

    Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

    A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

    Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

    Campaign 26V290000 on NHTSA.gov

  2. Power trainApr 29, 2025

    Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

    A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

    Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

    Campaign 25V011000 on NHTSA.gov

  3. Steering, rack and pinion, rackAug 29, 2019

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

    A loss of steering control increases the risk of a crash.

    Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

    Campaign 19V637000 on NHTSA.gov

  4. Air bagsJun 13, 2019

    Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

    In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

    Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

    Campaign 19V449000 on NHTSA.gov

  5. SeatsMar 28, 2019

    Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

    In the event of a crash, the seat may move, increasing the risk of injury.

    Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

    Campaign 19V248000 on NHTSA.gov

  6. Electrical system, instrument cluster/panelDec 20, 2018

    Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

    Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

    Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

    Campaign 18V917000 on NHTSA.gov

  7. Power train, automatic transmissionOct 19, 2018

    Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

    A vehicle stall can increase the risk of crash.

    Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

    Campaign 18V739000 on NHTSA.gov

  8. Electrical system, wiring, front underhoodAug 9, 2018

    Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    A vehicle stall can increase the risk of a crash.

    Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

    Campaign 18V524000 on NHTSA.gov

  9. Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018

    Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

    A reduction of braking performance can increase the risk of a crash.

    Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

    Campaign 18V523000 on NHTSA.gov

  10. Power train, automatic transmissionJul 26, 2018

    Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

    If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

    Campaign 18V492000 on NHTSA.gov

  11. Engine and engine cooling, engineMay 25, 2018

    Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

    Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

    Campaign 18V344000 on NHTSA.gov

Representative owner complaints: other or unspecified

257 reports, newest first. Show all

  1. Power train, Other or unspecified, Jan 7, 2026

    Safety issue involving loss of power and braking Prior to receiving a PTU recall notice in January 2025, my vehicle began experiencing sudden and unexpected loss of power while driving, particularly when braking. Since that time, the issue has worsened significantly and now occurs more frequently. On multiple occasions, the vehicle has failed to accelerate properly after braking, creating dangerous situations in traffic. In at least one incident, there was a loss of braking power that nearly caused me to run a red light. Several of these incidents were near-accidents and occurred without warning. I have brought the vehicle to my local Jeep dealership three separate times and fully explained the loss of power and braking concerns. Each time, I was told that all issues are “directly related to the PTU recall,” that there is currently “no solution,” and that “nothing can be done.” The vehicle was returned to me without repairs despite the safety risk. The dealership has acknowledged the issue but has not provided a fix, alternative transportation, or assurance that the vehicle is safe to operate. With a longer commute and the problem occurring more often, I no longer feel safe driving the vehicle and believe an accident outside of my control is inevitable if this continues. This defect presents a serious safety hazard involving loss of acceleration and braking while driving.

  2. Other or unspecified, Jan 7, 2026

    My 2019 Jeep was serviced for a 4x4 system warning light on the dashboard. At the dealership they explained my vehicle is experiencing an issue with the Transfer Case, power transfer unit. After this recommendation, I took this vehicle to another reputable mechanic who found the same issue, but then advised me this vehicle has a recall for this (PTU) power transfer unit issue. Upon reviewing the vin with another dealer they state no recall has been issued for this vehicle. I was told some of these vehicles may have been built with an improperly seated input shaft snap ring in the two speed power transfer unit. Furthermore, the input shaft snap ring that is not fully seated may allow uncontrolled movement of the input shaft inward. Uncontrolled movement leads to the potential for wear to the range shift sleeve, spline damage, and/or range fork damage which can cause an unexpected loss of motive power or loss of PARK function. A loss motive power can cause this vehicle to crash without warning. A loss of park function can cause this vehicle crash without warning and/or injury to others outside the vehicle. Like stated above, the Service 4WD message appears on the dash, with noise and vibration and changing in driving quality. Please review this and assess my vehicle for this recall, that should be associated to my VIN, Thank you

  3. Power train, Other or unspecified, Jan 6, 2026

    Started financing this vehicle 11/8/25- driving on the interstate on 11/27/25 I started hearing thumping noises coming from my vehicle, I thought it was the road so I turned my radio and everything off and listened and it continued so I pulled over. I put the vehicle in park, walked around my vehicle to check for flat tires and to see if I possibly ran over something and there was nothing. I put it in reverse and it pulled itself back a little.. I put it back in park and checked around the vehicle again. I got back in the vehicle and put it back in drive and it wouldn't budge. I sat on the side of the road for over 6 hrs, 2 hrs away from home. My dealership didn't put in any of my information or transfer for the vehicle at the time it was suppose to be put in at signing and so I was out almost $600 in tow charges back to the dealership because my warranty hadn't went into effect. I've had 4 loaner vehicles threw this dealership which in return has caused me to lose my job because of other defects wrong with those vehicles as well. The mechanic at the dealership where I purchased the vehicle looked at it and told me that the rear differential had went out. And that the warranty company denied my claim. The dealership messaged me on 1/5/26 to come get my vehicle, that it had been fixed and was ready to go. On 1/6/26 I was proceeding to take my partner to work and as I was pulling out to leave, the vehicle started to make the same noises as before. I pulled back and parked my vehicle back. We have lost income now over this matter and possibly another job if we continue to call in or can't make it to work. I have 3 small children all under the age of [XXX] . I've called the Chrysler/jeep dealership and everyone says they can't help me. I've pointed out the recalls of the same matter on other jeep Cherokee's and how much of a safety issue this is. Vehicle is available for inspection any time. 1/6/26- the vehicle also had a warning sign pop up on the dash for the auto start. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  4. Power train, Other or unspecified, Jan 3, 2026

    Vehicle has been having driving issues such as noises and loss of power while driving. Recall for power control module, have been told they can’t give a loaner and they don’t have parts since the recall was issued (01/16/2025) was in the shop while that recall was going on (8 months actually because they couldn’t get parts) because it caused my differentials to lock up, they replaced them but vehicle has still had problems since then and was told there was nothing to be done. Warning signals come on and off when vehicle loses power, all dashboard lights cut on and off and it makes noise when shifting gears or accelerating. I have been terrified to drive it for months because it has just been getting worse and I am currently pregnant and don’t want to put my child at risk if it were to cause a wreck because I was told it could go out at anytime.

  5. Power train, Other or unspecified, Engine, Dec 20, 2025

    I'm pretty sure it's the ptu . I was driving up a hilly road and my jeep had no power all of a sudden. Then the service 4wheel drive light came on in the cluster,/ dash. Then when I stopped the tires would not quit spinning. But I could tell only one at a time was rolling. But it would switch to a different tire .each time it switched it would almost catapult me of to the side or towards the middle of the road..I finally just shut the engine off . Because it seemed as though it had a mind of its own ...thank God the plow truck came up this road I was on . Because I was afraid to start it again due to the fact I did not want to go off in a trench . I had no traction when the wheels kept kicking in and out of 4 wheel drive . That to me is a big safety concern. I took it to a mechanic shop the following day and he put a scan tool on it and it came back, ptu .and he told me that this year model has a recall for the same problem .

  6. Power train, Other or unspecified, Dec 15, 2025

    Two speed power transfer unit failure. It's been since July 1, 2025 y car has been unable to drive. The PTU unit went out on the highway going 65 MPH and immediately lost control of having power to the gas pedal and had to pull over quickly on the highway. They still have not developed the remedy, and are withholding money from rental reimbursement.

  7. Other or unspecified, Dec 10, 2025

    Power Transfer Unit is showing error codes as my Service 4WD has been activated for warning light. Research shows many Jeep Cherokees from 2014-2019 were recalled for same issue. My Jeep Cherokee was not and now I have the PTU issue. My vehicle is 4WD and it cannot be used, long term effects can cause problems for my vehicle.

  8. Other or unspecified, Dec 10, 2025

    There was a recall issued for the PTU on my vehicle that is a safety concern. I have went to the dealership where purchased and no parts or remedy available. At one point the dealership considered trading the vehicle. Then changed their mind and offered two financed vehicles for me to make payment and not wanting the vehicle. Then changed their vehicle jolts at times along with slowing and almost shutting down One experience with both of these issues. The display screen shuts off and on randomly. The vehicle was recently put in 4 wheel drive in weather conditions and shortly after use an oil leak started. The recall has yet to be satisfied with correction and safety. I’m paying constant repairs and rental expenses during these times. Yet the manufacturer is offering reimbursement for outside repairs with outside dealership service mechanics. How are they able to make repairs with parts? But, no repairs can be made by the manufacturer due to not having a remedy or parts to repair? Arbitration will not help with the situation either because it’s a manufacturer recall.

  9. Other or unspecified, Dec 3, 2025

    4 wheel drive system failure and dashboard warning light has been on since late 2024! Took it to a Jeep dealer. They specified a problem with the PTU upon inspection. The part was unavailable for repair. Through the Mopar website, my Jeep has been recalled for this problem since Jan 2025. There is still no fix as of 12/3/25!!!! I phoned dealer to see if it could be repaired as per the recall... they tell me they cannot help me and to call Chrysler. Ridiculous. Please advise!! I do not want to experience further damage to my car and unexpected motor loss as the recall states... and I want my 4WD working again as it greatly helps with car control in wet situations and I often travel through mountains (snow). Thank you for your time and assistance.

  10. Power train, Other or unspecified, Dec 1, 2025

    Approximately two weeks before the major symptom appeared, the “Service 4WD” warning light illuminated on the dashboard. The vehicle’s performance didn’t seem to be noticeably affected, so I checked for any active recalls or service bulletins but found none that applied to my VIN. I monitored the situation closely in case it was an electrical or sensor-related issue. Shortly after, a loud clunking noise began coming from the drivetrain area, most noticeable during acceleration and deceleration. After arriving home, I immediately stopped driving the vehicle due to serious safety concerns and contacted my mechanic. A certified mechanic inspected the vehicle and confirmed that the transfer case (Power Transfer Unit) had failed and required replacement. The mechanic stated that this is a common problem in 2019 Jeep Cherokees. After researching, I found many other reports of similar failures, all traced to transfer-case defects. However, my VIN is not currently included in any recall. I believe this defect is related to known issues affecting Jeep Cherokee transfer cases and should be investigated further by NHTSA. I respectfully request that NHTSA open or expand an investigation into transfer case and PTU failures on 2019 Jeep Cherokee models to determine whether a recall and reimbursement for repairs are warranted.

  11. Other or unspecified, Nov 30, 2025

    This car has had the recall for quite sometime and the dealership refuses to help because there hasn’t been a fix yet with this recall. It has powered off or simply stop working in the middle of the road multiple times. Today on the most dangerous highway in Colorado Springs in the snow it turn off and all the messages relating to the recall turned on. It was the scariest moment of my life

  12. Other or unspecified, Nov 30, 2025

    I'm an elder who lives alone. My Jeep is my only regular transportation. I'm now fearful about this Jeep Recall 01C / NHTSA 25V-011 since things are happening that night mean my safety and my vehicle are greatly at risk! My SRC 4WD light came on about 10 days ago and I no longer have the ability to put my Jeep in 4WD as it says it must be serviced first. This ONLY STATED about 10 days ago. I have an appointment with a dealer this coming Wed, Dec 3. I said I was coming in for a recall and because my SRV 4WD light was coming on. I am not mechanical and didn't really understand the recall (NOW I do as I've researched ad nauseam!) I was told I'd have to pay 187 for a scan!! WHAT?!? Now that I know the story I will NOT do that! I will still go and explain my concerns but what a rip off that would have been! I am afraid now, of driving my car - and yet there is no FIX as of yet - not in MANY MONTHS - which I read is totally inappropriate with no recourse. This is just wrong for a SAFETY recall with my vehicle having 'symptoms' of this issue now being 'engaged' in some way. I did a couple of SRV 4WD easy troubleshooting steps of disconnecting neg battery cable for 50 minutes then re-attached and brought all 4 tires up to EXACT same PSI. Plus I had a simple scan done at auto parts store that shows nothing but a customer there offered to use his much better scanner and see photos to see what he found re: my PTU. What do I do? What CAN I do? I'd appreciate a quick response please. My only child, a [XXX] son, was killed in a car accident in 2016 and I really don't have anyone who can support me in this situation. I need your help PLEASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  13. Other or unspecified, Nov 19, 2025

    I am writing to report a safety concern regarding my 2019 Jeep Cherokee. I recently learned that a specific part on the 2018 Jeep Cherokee was recalled due to a known defect (Oil Pump Recall (Recall T65 / NHTSA 17V-670). My 2019 Cherokee is now experiencing the exact same issue that was identified in the recall for the previous model year. Because the problem appears to be identical to the 2018 recall condition, I believe this may indicate a continuing safety defect affecting additional model years that were not included in the original recall campaign. I am requesting: 1.A formal review and investigation into whether the recalled part on the 2018 model also affects the 2019 Cherokee. 2.A FULL refund to what I paid to have this repaired. And yes a receipt can be provided. 3.Written confirmation of the steps you will take to address this matter. This issue is a safety concern, and I want to ensure it is properly documented and investigated. Please advise on how this can be resolved. Thank you, [XXX] [XXX] [XXX] [XXX] 2019 Jeep Cherokee INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  14. Power train, Electrical system, Other or unspecified, Nov 13, 2025, crash

    While driving my 2019 Jeep Cherokee, the vehicle's start/stop system malfunctioned and caused the engine to completely shut off at a traffic light. I had my hazard lights on, and while stopped safely another driver rear ended my vehicle. The Jeep has had repeated issues with stalling and engine shut-off since I purchased it. This is a serious safety concern and could have caused greater injury. I brought my vehicle to the dealership 3 times for the same issues once back in 01/25/2023, when the vehicle was still under warranty a part was ordered and replaced, but the same issues kept recurring. When I brought the vehicle back in in 2024 I was told because my warranty had expired I would have to pay out of pocket to repair the issue.

  15. Wheels, Other or unspecified, Nov 12, 2025

    Power Transfer Unit (PTU), The Service 4WD light keeps coming on and off. 2019 Jeep Cherokee

  16. Other or unspecified, Nov 11, 2025

    Last week my 4wd service light came on. I took it to get diagnosed and was advised my ptu was faulty and needed to be replaced. There are recalls out for a faulty ptu but my vin was not included.

  17. Electrical system, Other or unspecified, Nov 6, 2025

    Have had multiple issues where stop/stop fails while at a stop in the street and either doesn’t start again or starts after a while. Last time on 10/29/2025 I was at a stop just getting off I-10 and the car would not start and gave start stop error and took multiple minutes before starting again. This first began 5/2024. Dealership has replace the battery, starter relay, and the start twice. It is a huge safety concern for me being stuck in the middle of the street or at a stop

  18. Other or unspecified, Engine, Oct 30, 2025

    I was getting off the highway and my car stopped on me. I put my emergency lights on. I put the car on park and tried turning it on. The brake was hard to push down. I gave it a few minutes to rest and I tried 2 more times. The second time it turned on but imediately turned back off. I let it rest a minute or so and it finally turned on. I was scared for my life because there all on coming traffic coming off the interstate. I did call the police for help but as soon as I got it started I called back for them not to come. I also got a warning saying engine warming. 6:30 am 10-30-25

  19. Other or unspecified, Oct 29, 2025

    While im driving my car completley shuts down with no notice or anything. I have to restart the whole vehicle for it to start running again. This happened to me while i was on the high way slowing down and on the street slowing down to turn. I almost got into 2 car accidents this morning because of this. Not sure whats going on but my dashboard completely goes blank and flashes when this happened. This occured on 10/29/2025 at 6;45-6;50 am.

  20. Power train, Other or unspecified, Oct 28, 2025

    The 4WD service light keeps coming on and off in my 2019 Jeep Cherokee Latitude Plus. The obd2 code c1494-92 displays. This is directly related to a Power Transfer Unit (PTU) issue. There was a recall issued in January of 2025 (recall 01C). However, I am being told that my VIN is not covered under this recall. I contacted the manufacturer (Jeep) and there were not able to give me a reason why the 01C recall does not cover my vehicle. The NHTSA referred me to the manufacturer. But I keep getting the runaround and nobody is providing me a clear answer on this issue.

  21. Other or unspecified, Oct 15, 2025

    My 2019 Jeep Cherokee Latitude Plus is currently inoperable due to a failed Power Transfer Unit (PTU). The local authorized Jeep dealership confirmed that the PTU has failed and that the replacement part is no longer being manufactured or available anywhere in the U.S. This is a well known defect for this type of vehicle. The dealership informed me that there is no repair option at this time and that there is no timeline for when my vehicle may eventually be added to the recall batch list. Stellantis Customer Care has acknowledged the problem but denied my request for a buyback, citing vehicle mileage and age, even though the defect renders the car unsafe and undrivable. The PTU failure can cause a sudden and total loss of power to the wheels while driving, which poses a significant safety risk to the driver and others on the road. Before the complete failure, I noticed grinding noises, steering wheel jerking during acceleration, and the vehicle would not shift gears. The failure was confirmed by the dealer, and the vehicle remains at their facility. I am requesting that Jeep or Stellantis provide a dealer-assisted trade credit (trade assist or goodwill adjustment) to help me transition into a functional vehicle. I continue to make loan payments on a vehicle that cannot be driven or repaired through no fault of my own. This situation leaves me stranded with a financed vehicle that is unsafe, unrepairable, and unsupported by the manufacturer.

  22. Steering, Electrical system, Other or unspecified, Oct 2, 2025

    Driving from Pittsburgh to Philadelphia, then To DC, then VA, power steering service show up and caused my jeep hard to turning. Completely unexpected. I just got them 2 month ago.

  23. Other or unspecified, Sep 17, 2025

    I have already received the official recall notice, but I have been told by both my local mechanic and FCA representatives that there is still no remedy available. In the meantime, my vehicle is exhibiting exactly the defect described in the recall and is now unsafe to drive. Here is my experience: In early 2024, while running errands, I stopped at a red light before making a left turn. When the light turned green, the car would not move forward. I had to turn on my blinkers while other drivers were honking. I panicked, tried turning the car off and on, and eventually it moved again. This same issue has happened four other times since then. Most recently, on 8/22/25 the car left me stranded in a grocery store parking lot. It was full of groceries, making multiple alert sounds, and would not start. My cousin had to leave what he was doing to try to jump it; when that didn’t work my brother and nephew went to buy a new battery. When they returned, the car started on its own and we returned the battery. We took the vehicle to our local autozone to run tests in which it passed all. Since that day, every time I turn the car on it stalls momentarily before starting. I have also called certified Jeep dealers in my area who have stated the parts are unavailable and there is no ETA on their availability.

  24. Power train, Other or unspecified, Sep 5, 2025

    This Jeep suddenly started smoking while driving. Driver immediately pulled over and noticed oil all over on ground. Towed to mechanic and the transfer case has a large crack and the rear differential is bad. Repairs exceeding $4000. Also, on a regular basis the car loses power while driving. Driver has to pull over and restart car. This has not been fixed yet. Not sure what it is. Both issues are known issues for Jeep Cherokees and also this year Jeep. Yet there is no recall for this VIN number. The costs for fixing this and the dangers are unacceptable. Scared about the power loss and not sure what my mechanic will find. This car should be included in the recalls for both issues. I am super disappointed in Jeep. I filed a report with Jeep cares and will also be contacting the attorney general and a consumer attorney. These issues need to be included in the existing recalls for this VIN number. Also, mechanic had to get a refurbished transfer case because there is a backlog of new transfer cases. Clearly this is a big issue.

  25. Power train, Other or unspecified, Sep 2, 2025

    The PTU power train unit is bad in this jeep and has been for awhile. I seen in Jan 2025 a recall for this for some jeeps and my jeep should be on there it’s been on back order to get fixed and still nothing. Also the rear end differential has been fixed 3 times for it being broken in 4 years