2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints: other or unspecified
257 reports, newest first. Show all
Power train, Other or unspecified, Engine, Jun 1, 2022
Vehicle will shutdown and stall with no warning primarily when coming to a stop. THE CONSUMER STATED THE 2019 JEEP CHEROKEE EQUIPPED WITH A 2.4L ENGINE HAS A KNOWN DEFECT WITH THE POWER TRAIN. THE CONSUMER REFERENCED RECALL UA9/18V-739.
Other or unspecified, May 18, 2022
While driving any speed over 65 mph the hood though latched and closed will flutter. Any attempts at making hood adjustments have not worked, still continues to flutter.
Other or unspecified, May 9, 2022
Several times while waiting at stop light car completely shuts off once needing to begin motion. Shut down has taken place during a turn. Car screen completely shut off as well and froze during driving. Car will turn off after trying to restart car. May stall a couple times before turning back on. Warning light shows start/ stop signal with exclamation mark. No lights were on prior to car completely shutting off. The car shutting off in mid turn could have resulted in my children and myself being seriously injured and a car rear ending or t-boning me. This vehicle has not been inspected as original dealer says this issue is not on recall and are currently backed up with vehicles due to being short staffed. Based off information provided the repairs may be costly.
Other or unspecified, Engine, Mar 5, 2022
I was driving my jeep and it shutoff randomly it Is apparently a problem with the 2.4 tigershark engines they burn oil excessively leading to a low oil shit off with no warning it has happened quite a few times
Other or unspecified, Jan 4, 2022
My vehicle stopped working 2 times while driving. I still had control of the brakes and steering but it was like the vehicle just shut off by itself while I was driving. Luckily I was in a residential area so I wasn’t going that fast. I noticed to the control panels flashed or blinked and the car made a few beeping sounds.But after I pulled over put the car in park, shut it off then started it again it did sound like it was struggling to start again but it did and it was ok after that. But it was a scary experience, imagine if I had been on the freeway going 55 mph I’ve also had problems with the start stop system, sometimes it works and sometimes it doesn’t. One other thing is when I accelerate sometimes there’s a delay or it seems like the vehicle is struggling to pick up speed. And the last item not dangerous, just annoying..the radio will occasionally go loud soft, loud soft. But I found a way to make it stop when it happens I just switch from am and back to fm and then it’s normal again but it would be nice not to have to do that every time I get in the car.
Other or unspecified, Dec 30, 2021
The radio screen has delaminated and Navigation now does not work and the screen constantly shows the message “Do you want to adjust your clock settings”. Doesn’t matter if I click out via “yes”, “no” or the “ X” in the upper right corner, it just comes back on. It also makes a clicking noise and there is a flashing light on the time on the screen. This is distracting while driving, and the screen will go black when I’m backing up so I can’t see anything behind me. I am the second owner and the car is out of warranty so the dealer will not cover the cost of the repair. I have to fix it so I have my navigation and back up camera again. I did my research and apparently this is a huge problem with Jeeps and Chryslers. But no recall. This is affecting my driving with the screen flipping to that message and the clicking noise. My only choice is never using the radio. The dealer will order and install the new radio when I can come up with the money to pay for it. It’s quite expensive. The problem has been confirmed by the dealer. They suggested I call FCA, which I did and they told me there was nothing they could do to offer any price relief.
Other or unspecified, Back over prevention, Dec 6, 2021
The 8.4 uconnect screen is delaminating causing an internal malfunction. This presents a serious safety concern that has been repeatedly reported to the NHTSA and FCA. The screen goes black and freezes; causing loss of back up cameras, loss of navigation, climate and radio changing. The screen constantly changing causes distraction to the driver posing a significant safety issue. This is a known issue and yet FCA continues to put drivers, passengers and others on the road at risk by intentionally and knowingly concealing or omitting facts concerning the quality of the vehicle and the defective Uconnect and the risk to safety. FCA and the dealer concealed the defect with no intent to replace or repair the defect during the warranty period. Then refuse to cover the fix that is over $2,000. The issue has been reproduced at the dealer service department and on video. Prior to the complete delamination and screen failure the system would turn black and reboot frequently. No reasonable customer expects a vehicle to present a defect that exposes drivers and occupants to such a safety hazard.
Power train, Other or unspecified, Nov 29, 2021
Roaring sound coming from front righthand at speed greater than 50 mph.
Other or unspecified, Nov 18, 2021
Recently purchased this vehicle. FM radio volume cuts in and out randomly, and often. Some stations only work some of the time. Sometimes there is a lot of static. These are local stations that I have had no issue with in previous vehicles. AM radio and SiriusXM radio work fine. Only the FM radio seems to be affected. There have been no safety concerns, and the vehicle has not been inspected yet. I have researched this issue, and it seems to be a very common issue with Jeep that needs fixed. If the problem is this common, there should be a recall to have this issue fixed.
Other or unspecified, Nov 15, 2021
There is something wrong with the stop start functionality on this vehicle. I am not sure how it is connected to the car but it causes my car to stop while I am driving literally. I've had this issue since I purchased the car I took it to the dealer to get fixed twice and called the manufacturer three times. I am having the issue again. I advised that dealership as well as jeep that I could get hurt if someone hits me from my car stopping abruptly ( I live in Chicago people drive fast and dangerously ) and they have done nothing to assist me with resolving the issue. but, whatever they keep fixing isn't the problem and I think that this is a violation of the law to have an unsafe vehicle on the road and I believe someone ( either Jeep or the dealership) were aware of the issues before I purchased the car. But , if I trade it in then someone else will just adopt the unsafe car at this point I am not sure what to do but reach out directly to the government but, I don't want to die my life is important to me and I cant just go buy another car I am not wealthy. I also , dont want someone to drive this car and something happens to them.
Electrical system, Other or unspecified, Engine, Oct 15, 2021
While driving, the Jeep suddenly loses all power and shuts down. This is extremely dangerous as it seems to happen at random. So far only on side streets, but what if I was in the middle of an intersection? The manufacturer knows this is an issue with the model year and make, complaints litter the internet. They have not issued a recall, I suppose someone needs to die first.
Electrical system, Other or unspecified, Oct 6, 2021
UNKNOWN The radio fades in and out. Happens only some of the time but if it is going to happen it happens right away or it doesn't happen at all. It sounds to me like the wiring is faulty. I checked the uconnect website and it says my software is up to date. I have seen this same complaint all over the internet. My sister-in-law has the exact same problem. Jeep refuses to take responsibility or really figured out the issue so that it can be fixed. There has to be something they can do. It is maddening and really sounds like it could be something applied to the lemon law.
Other or unspecified, Oct 5, 2021
The start/stop function frequently failed and the car struggled to start up. Took it to the dealership and they said it just needed a software update. The software update did not fix the issue and my car failed to turn back on at a traffic light once it turned green. I did some research on the issue and found MANY other 2019 cherokee owners have had the same issue and those people all said there was a dead spot on the starter. Took my car back to the dealership's service department and was told I needed a new starter. It's a just barely 2 year old vehicle. It should not need a new starter already. And the issue started in 2020 but got significantly worse this year. It puts people's safety at risk. Some have even said the start/stop feature shut the car off mid turn. I'm in a rental car right now until the car is fixed.
Other or unspecified, Sep 20, 2021
My vehicle stalled twice while pulling out into traffic. It starts back up but I have to put it in park and then restart it.
Other or unspecified, Engine, Sep 15, 2021
Going from park to reverse the vehicle Reverse starts flashing and driving forward. This happened to me in January 2021 and March 2021. During parallel parking the breaks also decide to turn on. Driving slow in a parking lot the engine has turned itself off. It has done this indefinitely while Driving where the engine light turns on. Shifting from drive to park has also caused the vehicle to reverse. Shifting from park to drive has caused the D to blink and start reversing. The car is hard in steering at times and the radio and Ac have random turned themselves on while I’m driving without me doing it. Since the computer is recalled I do believe these issues mean the vehicle has a transmission issue. It cannot calibrate what gear it’s in properly.
Other or unspecified, Aug 11, 2021
There is a stall when driving. A lot of the time when you stop and go it stalls for a second before it goes. It also happens when I am driving. If I am pressing on the gas it will stall as well. It has almost caused me to have an accident when it does the stall.
Electrical system, Other or unspecified, May 19, 2021
My 2019 Jeep Cherokee stalled at a red light, stalled inside a car wash (brake light on) unable to move. Then twice this week stalled at stop sign battery light came on. Battery is perfectly clean all connections are tight.
Electrical system, Other or unspecified, Engine, Mar 17, 2021
FOR THE PAST 4 DAYS, MY VEHICLE STALLS WHILE DRIVING WITHOUT WARNING. IT HAPPENS EACH TIME WHILE DECELERATING, BUT STILL IN MOTION. THERE ARE/WERE RECALLS ON THE EXACT YEAR AND ENGINE MODELS AS MY VEHICLE, BUT ACCORDING TO MY VIN, MINE IS NOT INCLUDED SO I AM FILING A REPORT. IT IS A 2019 2.4L AND STALLS WHEN IN MOTION.
Electrical system, Other or unspecified, Engine, Mar 17, 2021
MY 2019 JEEP CHEROKEE WITH THE 2.4L HAS REPEATEDLY STALLED WHILE DRIVING SINCE PURCHASING 4 MONTHS AGO. UPON DOING RESEARCH, I SEE THERE'S BEEN MANY RECALLS ON SIMILAR VEHICLES WITH THE SAME ENGINE AND YEAR AS MINE, HOWEVER MINE IS NOT COVERED. CONSIDERING MY VEHICLE IS ALSO STALLING WHILE DRIVING AND DECELERATING, I AM FILING A COMPLAINT TO BROADEN THE RECALL TO INCLUDE MORE VINS. ON FOUR SEPARATE OCCASIONS, MY VEHICLE STALLED WHILE DRIVING WHEN SLOWING DOWN BUT STILL IN MOTION. IT WILL NOT STAY RUNNING FOR THE PAST WEEK WHEN DECELERATING.
Other or unspecified, Mar 15, 2021
FM RADIO FADES IN AND OUT. AND VOLUME CHANGES DRASTICALLY WITH DIFFERENT STATION CHANGES. SOMETIMES RESTARTING THE CAR HELPS.
Electrical system, Other or unspecified, Engine, Mar 12, 2021
THE A/C DOES NOT WORK AT ALL , THE CAR IS ONLY 2 YEARS OLD .
Other or unspecified, Engine, Jan 24, 2021
SLOWING TO A STOP LIGHT AND VEHICLE STALLED OUT LOSING ALL POWER. THE VEHICLE HAS ALREADY HAD THE RECALLS ASSOCIATED COMPLETED AND HAD A RECENT OILS CHANGE. THE DAY AFTER THE RECALLS, THE CAR STALLED AGAIN BEFORE COMING TO A FULL STOP. TWICE IT WAS ON A HIGHWAY, ONCE IN A DRIVEWAY, ONCE IN AN INTERSECTION COMING OFF A BRIDGE. TWICE IN MOTION OTHERS WERE AT A STOP. I LOST COUNT AND THE ISSUE IS INCONSISTENT. MOST RECENT 1/24/21
Other or unspecified, Dec 11, 2020
THE CAR TURNS OFF WHILE DRIVING AND THEN EVERYTHING LOCKS UP. THIS HAS HAPPEN TWO DAYS IN A ROW 12/10/2020 AND 12/11/2020
Structure, Other or unspecified, Dec 5, 2020
WHILE DRIVING, MY REAR HATCH WARNING CAME ON, I PULLED OVER TO REALIZE THAT THE LATCH WOULD NOT LOCK, CAUSING MY LIGHTS TO STAY ON, CAUSING A COLD ENVIRONMENT FOR MY 9 MONTHS OLD BABY, WITH THE DOOR NOT BEING ABLE TO SEAL. WITH THIS BROKEN, ALSO DISABLES MY REMOTE START, VOIDING ANY ANTI THEFT ABILITIES.
Power train, Electrical system, Other or unspecified, Oct 22, 2020
WHILE DRIVING, MY CAR WILL RANDOMLY SHUT OFF COMPLETELY. THERE IS A DINGING NOISE AND A QUICK FLASH OF THE BATTERY LIGHT AND THEN IT SAYS THE PRESS BRAKE AND PUSH START. I CAN NOT ACCELERATE BUT CAN BRAKE. AS SOON AS I'M COMPLETELY STOPPED, THE STEERING LOCKS AND IT STRUGGLES TO START AGAIN. IT IS RANDOM AND HAS HAPPENED MORE THAN ONCE IN A ROW. IT HAPPENED 4 MONTHS AGO AND THE SERVICE DEPARTMENT SAID THE BATTERY FAILED AND REPLACED THE BATTERY, BUT IT HAPPENED AGAIN A WEEK AGAIN WHILE I WAS TURNING. AFTER I RESTARTED IT, IT DID IT LIKE 15 SECONDS LATER. THEN TWO DAYS AFTER THAT IT SHUT OFF RANDOMLY WHILE I WAS DRIVING 35-40 MPH DOWN A STRAIGHT ROAD. I'VE TAKEN IT IN AGAIN AND THIS TIME THEY CAN'T FIND ANYTHING WRONG WITH IT. BATTERY WAS FINE, NO CODES. EVEN THE SOFTWARE THAT GOT UPDATED BECAUSE OF THE RECALL (STALLING WHILE DRIVING) WAS FINE. I'VE SEEN PEOPLE SAY THAT THE OIL LEVEL CAN CAUSE IT TO STALL, BUT MY OIL WAS AT 60% AT THE TIME IT STARTED HAPPENING. IT'S NOT SAFE THAT THE CAR RANDOMLY SHUTS OFF WITHOUT NOTICE, WHILE DRIVING ON A ROAD OR HIGHWAY. THAT CAN CAUSE A SERIOUS ACCIDENT IF IT HAPPENS AT THE WRONG TIME.