2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints: other or unspecified
257 reports, newest first. Show all
Electrical system, Other or unspecified, Fuel/propulsion system, Oct 7, 2019
EVERYTIME I SLOWED DOWN MY JEEP WOULD CUT OFF. I FIGURED OUT I COULD GET IT TO RESTART IN NEUTRAL AS I'M FINDING SOMEWHERE TO COAST OFF ROAD, BUT WOULD HAVE TO PUT IN PARK TO SHIFT BACK TO DRIVE. I MADE IT TO DEALER AND THEY SAID IT VERY COMMON PROBLEM AND HOPEFULLY A RECALL WILL BE SOON BECAUSE THEY DONT KNOW HOW TO FIX THE PROBLEM. THE PROBLEM SEEMS TO BE THE JEEP USING OIL AND THEN THE ENGINE STARTS SHUTTING DOWN TO PROTECT FURTHER DAMAGE. THEY FILLED WITH OIL AND IT RAN FINE.. THE DEALERS TEMPORARY SOLUTION IS TO DO A OIL CONSUMPTION TEST TO TURN INTO MOPAR. SO I HAVE TO HAVE THEM CHECK THE OIL EVERY 1000 MILES. THE FIRST 1000 IT USED VERY LITTLE AND THEY SAID GO AHEAD AND TRY ANOTHER 1000 AND COME BACK. I MADE IT TO ABOUT 500 MILES AND NOW MY JEEP WILL NOT START. THANKFULLY IT IS IN MY DRIVEWAY AND I DIDN'T BREAK DOWN ON THE STREET AGAIN. I'M GOING TO TOP OFF THE OIL AND SEE IF THAT DOES ANYTHING. I'M AFRAID OF ANOTHER PROBLEM BECAUSE IT'S NOT MAKING ANY NOISE WHEN I TRY STARTING. ALSO, FEBRUARY 2019 I DID GET THE RECALL FIXED (POWER CONTROL MODULE) FROM THE DEALER. SO WHEN I WENT BACK FOR THIS ISSUE THEY TOLD ME I'D HAVE TO PAY THEM $130 FOR THEM TO EVEN TAKE A LOOK. I WAS SURPRISED TO BE TREATED LIKE THIS WITH A BRAND NEW VEHICLE SO I WENT TO THE DEALER IN THE NEXT COUNTY AND THEY TOLD ME ABOUT THE OIL CONSUMPTION PROBLEM AND DIDN'T CHARGE ME! ANOTHER THING IS THE SCREEN/INSTRUMENT PANEL HAS WENT OUT A FEW TIMES. ONCE THE ORIGINAL DEALER RESET IT, BUT IT STILL GOES OUT SOMETIMES OR IT GETS STUCK ON THE DIAL/KEYPAD SCREEN. BOTTOM LINE: NOW MY 2019 JEEP IS STUCK IN MY DRIVEWAY AND THERE DOESN'T SEEM TO BE ANY SOLUTION.
Other or unspecified, Oct 6, 2019
WHEN FIRST STARTING THE SUV THE ENTERTAINMENT SYSTEM WILL SOMETIMES KEEP RESTARTING OR WHILE USING ANDROID AUTO OR APPLE PLAY THE SYSTEM FREAKS OUT AND WHILE DRIVING AND RESTARTS OR NOT WORK AT ALL UNTIL I RESTART THE TRUCK. ALSO HAVING ISSUES WITH MY SOUNDSYSTEM UNPAID EXTRA FOR....
Other or unspecified, Oct 6, 2019
WHEN DRIVING DOWN EITHER SMOOTH OR ROADS THAT ARE MUCH MORE BUMPY THEN AVERAGE THERE IS THIS LOUD NOISE THAT SOUNDS LIKE SOMETHING IS LOOSE WHEN I DRIVE WITH MY PANORAMIC ROOF CLOSED, IF IT'S OPEN YOU CAN'T SEEM TO HEAR IT. I'M AFFORD IT'S GOING TO LEAD INTO A HUGE PROBLEM OF EITHER LEAKING OR BREAKING...
Electrical system, Other or unspecified, Engine, Sep 20, 2019
TWICE THIS WEEK MY CAR HAS SUDDENLY DIED WHILE DRIVING IT AND WOULD NOT START BACK UP, BATTERY LIGHT COMES ON. I HAVE HAD TO WAIT BEFORE TRYING TO START AGAIN AND GOT IT STARTED BY PUSHING THE GAS DOWN WHILE TURNING THE KEY. LUCKILY I HAVE BEEN ON MY DIRT DRIVEWAY BOTH TIMES. I'D BE TERRIFIED IF THIS HAPPENED ON A BUSY HIGHWAY, I'M GETTING MORE AND MORE DISAPPOINTED WITH THIS VEHICLE.
Other or unspecified, Sep 19, 2019
MY JEEP IS A 2.4L WHICH IS EXPERIENCING A STALL WHEN THIS ISSUE WAS ALREADY FIXED. VEHICLE STALLS WHEN TURNING THE WHEEL LEFT AND RIGHT.
Power train, Electrical system, Other or unspecified, Sep 11, 2019
ON 2/28/19 I PURCHASED A 2019 JEEP CHEROKEE. ON 4/15 I HAD TO HAVE THE TRANSMISSION REPLACED DUE TO LEAK & FAILURE. ON 5/27 I HAD TO HAVE THE DASH INSTRUMENT PANEL REPLACED DUE TO FAILURE, WHICH I HAVE VIDEO RECORD OF. ON 7/10 I HAD TO HAVE THE PARK SENSOR REPLACED DUE TO FAILURE & THE VEHICLE THROWING ITSELF INTO PARK INSTRUCTING ME THAT DOOR WAS AJAR WHEN IT WASN'T. I CAN ONLY IMAGINE IF THIS HAD HAPPENED WHILE I WAS DOING 70MPH ON THE FREEWAY. MY VIN IS NOT SHOWING IN ANY OF THE RECALLS, HOWEVER THREE RECALLS PERTAIN TO ME. SO I NEED TO KNOW WHAT TO DO TO MAKE PPL AWARE OF THESE RECALLS. MY VIN NEEDS TO BE ADDED TO THE LIST. I HAVE ALL REPAIR REPORTS NEEDED TO PROVE MY VEHICLE IS A SAFETY ISSUE. I HAVE REPETITIVELY ASKED JEEP TO PLACE ME IN A SAFER MORE RELIABLE VEHICLE AND THEY REFUSE TO RETURN MY CALLS OR ASSIST ME IN ANY WAY, STATING THAT 'THIS IS WHY WE HAVE WARRANTIES' SOMEONE NEEDS TO CONTACT ME ABOUT THIS ISSUE. I NEED HELP BEFORE MY VEHICLE RESULTS IN A FATAL CRASH NO KILLS MY FAMILY AND ME. I AM NOTING THAT I CONTACTED THE NHTSA ABOUT THIS ISSUE ON 9/11 AND AM AWAITING A RESPONSE.
Other or unspecified, Aug 30, 2019
AIR CONDITIONER HAS NOT WORKED SINCE I PURCHASED IN 2018. WHEN THE CAR IS IN MOTION OR SITTING STILL THE CAR DOES NOT COOL PROPERLY AND EVERYONE COMPLAINS OF BEING HOT IN THE CAR. I HAVE SEEN IN THE INTERIOR OF THE CAR ON THE PASSENGERS SIDE WATER DRIPPING AND PUFFS OF SMOKE COMING FROM THE DRIVERS A/C VENT THIS HAS HAPPENED TWICE IT LOOKED LIKE A CLOUD OF CONDENSATION. THE FIRST TIME I WAS DRIVING TO FLORIDA AND THE SMOKE HIT ME IN THE FACE AND IT SCARED ME, I COULD HAVE HAD AN ACCIDENT. THE MOST IRRITATING THING IS THAT I HEAR THE A/C COMPRESSOR WHILE IT'S WORKING THE NOISE IS LOUD AND DISTRACTING. THIS ISSUE HAS BEEN GOING ON FROM AUGUST 2018 TO CURRENT DATE.
Other or unspecified, Aug 16, 2019, fire
ON JULY 27 2019 AT 12:39 AM MY 2019 JEEP CHEROKEE CAUGHT ON FIRE WHILE PARKED AT MY CONDO COMPLEX AT 1138 VALLEY ROAD IN WAYNE NEW JERSEY. THE VEHICLE HAD BEEN PARKED SINCE 4:30 PM ON 7-26-19. THERE WAS NO INDICATION OR WARNING LIGHTS THAT MAY HAVE INDICATED A PROBLEM ON 7-26-19. MY NEIGHBOR CALLED POLICE AT 12:39 AM STATING THAT MY VEHICLE WAS FULLY ENGULFED IN FLAMES. WHEN THE FD ARRIVED THEY CONCLUDED IT WAS MOST LIKELY A MANUFACTURING DEFECT OR ELECTRICAL. MY INSURANCE COMPANY HAS SINCE LOOKED AT THE VEHICLE WITH A FIRE INSPECTOR AND ALSO CORPORATE JEEP AND HAS DETERMINED IT IS A MANUFACTURING DEFECT OF SOME SORT. JEEP CORPORATE IS NOW LAUNCHING A 30 DAY INVESTIGATION.*DT*JB *DT*JB
Other or unspecified, Aug 14, 2019
HOOD VIBRATES AT HWY SPEEDS. HOOD IS MADE OUT OF ALUMINUM. DEALER SAYS IT IS DOUBLE LATCHED. ALL VEHICLES HOODS ARE DONE LIKE THAT. WHEN A SEMI PASSES YOU IT IS SO BAD YOU THINK IT IS GOING TO FLY OPEN. VEHICLE WEIGHS 150 POUNDS LESS THAN THE 2018 MODEL. NEED TO BE WEIGHTED DOWN. DEALER WILL NOT FIX
Other or unspecified, Aug 12, 2019
AFTER STARTING CAR FROM SITTING ALL NIGHT OR DURING THE DAY WHILE AT WORK, THE CAR STALLS WHILE IN MOTION WITHIN 5 MILES WHILE DE-ACCELERATING WITH THE STOP/STOP BUTTON DEACTIVATED OR ACTIVATED. BEEP OCCURS, DASHBOARD READS, "PRESS BREAK AND PUSH BUTTON TO START", DRIVE INDICATOR ON DASH IS BLINKING, D ON SHIFTER BLINKING, BATTERY INDICATOR IS DISPLAYED, RADIO STAYS ON, BLOWER ON BUT NO AIR, FOOT ON BREAK, THE START/STOP BUTTON PUSHED. PUSHING ON GAS PEDAL NO RESPONSE. COAST OVER TO SIDE OF ROAD AND OR A PARKING LOT, WAIT UNTIL FLASHING STOPS, PUT CAR IN PARK, RESTART CAR. SAME SCENARIO 4 TIMES, DEALER UNABLE TO FIND ISSUE. SAFETY ISSUE - WORRIED ABOUT GETTING REAR-ENDED. *DT CONSUMER STATED A BEEP WAS HEARD PRIOR TO THE CAR STALLING.*JB
Power train, Other or unspecified, Engine, Aug 5, 2019
I WAS DRIVING DOWN THE HIGHWAY AS I WAS MAKING A LEFT TURN ACROSS TRAFFIC AT INTERSECTION THE VEHICLE SHUT OFF WITHOUT WARNING THEREFORE TRAFFIC IN ALL DIRECTIONS WAS COMING AT ME DUE TO NO SIGN THAT THE VEHICLE WAS GOING TO STOP UNEXPECTDLY.
Other or unspecified, Jul 22, 2019, fire
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE APPROXIMATELY 5 MINUTES LATER SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. NO FLAMES WERE PRESENT BUT SEVERAL PARTS UNDER THE HOOD HAD MELTED. NO FURTHER INFORMATION WAS AVAILABLE. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS THE TOWED TO THE LOCAL DEALER ATLANTIC JEEP (555 SUNRISE WHY, WEST ISLIP NY). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. *DT*JB*DT *TR
Steering, Other or unspecified, Jul 12, 2019
JEEP CHEROKEE EATS ENGINE OIL TOO QUICKLY. ON MY 3RD OIL CHANGE IN LESS THAN 10 MONTHS LESS THAN 2500 MILES DIFFERENCE. CAR DOES NOT LET YOU KNOW WHEN THE VEHICLE HAS NO MORE OIL IT WILL STALL WITH NO WARNING.
Other or unspecified, Engine, Jul 6, 2019
VEHICLE WITH 23 K MILES WITH OIL CONSUMPTION AND COOLANT PROBLEMS, WITH NO INDICATOR WARNING OF LOW OIL OR COOLANT LEVEL. THIS VEHICLE COULD SHUT OFF WITH NO WARNING, WHICH COULD CAUSE AN ACCIDENT. THIS IS A BRAND NEW VEHICLE THAT NOW WILL HAVE TO GO THROUGH OIL CONSUMPTION PROGRAM. ACCORDING TO NUMEROUS ONLINE COMPLAINTS, THIS ISSUE HAS BEEN ONGOING. THIS COULD BE A POTENTIALLY HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND/OR RECALLED IMMEDIATELY.
Other or unspecified, Jun 25, 2019
MY PASSENGER DOOR WILL NOT OPEN OR CLOSE USING THE KEYPAD OR DOOR PAD
Steering, Other or unspecified, Engine, Jun 23, 2019
MY 2019 IS ABOUT TO HAVE IT'S 3RD OIL CHANGE, APPARENTLY IT'S SUPPOSED TO GO EVERY 3,000 MILES TO GET AN OIL CHANGE. WHEN I CALLED THE DEALERSHIP THE GUY THAT'S IN SERVICES DIDN'T CARE OF MY CONCERN REGARDING THE CHEROKEE TURNING OFF WHILE DRIVING DURING TRAFFIC ESPECIALLY IN THE FREEWAYS, ALL HE KEPT SAYING YUP YUP YUP. HE KEPT TELLING ME HE HAS A PAPER STATING THAT JEEP CHEROKEES NEW MODELS ARE BUILT LIKE THAT NOW. ALL HE OFFERED WAS TO DO AN OIL CONSUMPTION TEST WHICH I HAVE TO MAKE AN APPT FOR AND GO EVERY 1,000 MILES TO GET IT READ. I MENTIONED THAT THE COMPASS HAS THE SAME TYPE ENGINE, HOWEVER, WITH THE COMPASS I WOULD GO 5,000 MILES OR MORE. I CANNOT CONTINUE TO PAY FOR A CAR THAT PUTS ME AND MY FAMILY AT RISK FOR ACCIDENT. MY CAR TURNS OFF COMPLETELY ALL THE LIGHTS ON THE DASH BOARD TURNS ON BEFORE TURNING OFF AND STATES IT'S THE BATTERY WHEN IT'S NOT THE BATTERY. WHY HASNT THIS BEEN RECALLED OR FIX MY CHRYSLER OR FIAT! THE FIRST TIME IT HAPPENED WAS AROUND CHRISTMAS TIME THEN 3 MONTHS LATER. I HAD TO GET MY FIRST OIL CHANGE BEFORE THE 3 MONTHS OF GETTING IT.
Electrical system, Other or unspecified, Service brakes, Jun 16, 2019
WEN INTO ARBITRATION WITH DOCUMENTAITON OF 8 TRIPS TO DEALER TO FIND PROBLEM THEY TOLD US THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM SSSEE RECALL #UA9/NHTSA 18V-739. .AFTER THE ARBITRATION CKHRYSLER REP STATED THAT THE VEHICLE WAS NOT UNSAFE.I BELIEVE OTHER PEOPLE ARE DEALING WITH THIS SAME PROBLEM. I CAN MAIL COOPIES OF WORK ORDERS AND AND JUCGEMENT FROM NCDS .PLEAS SEND MAILING INFO.
Electrical system, Other or unspecified, Engine, Jun 10, 2019
ON 6/8/2019, I PULLED THROUGH MY GATE, LEFT THE VEHICLE IN PARK TO CLOSE THE GATE WHICH TAKES A FEW SECONDS. MY VEHICLE COMPLETELY SHUT DOWN. RESTARTED, AC WAS OFF, AUDIO ALSO OFF. DROVE FOR ABOUT 35 MILES, MADE 2 STOPS, ALL OK. NEXT LEG OF TRIP APPROX 20 MILES, COMING INTO ANOTHER TOWN AND APPROACHING TRAFFIC LIGHT. AT THE LIGHT AS I STOPPED, THE VEHICLE AGAIN SHUT DOWN IN DRIVE AT THE STOP LIGHT IN CONSIDERABLE AMOUNT OF TRAFFIC. THIS WAS NOT THE AUTO STOP/START, IT SHUT DOWN AGAIN. HAD TO PUT IN PARK, IT DID RESTART, AND AGAIN, AC OFF, AUDIO OFF. PROCEEDED TO MY NEXT STOP WHERE THE VEHICLE TRIED TO SHUT DOWN AS I PULLED INTO PARKING SPOT, I WAS ABLE TO COMPLETE PARKING. UPON RETURNING TO THE VEHICLE, IT STARTED, BUT NOW HAVE BACK UP CAMERA FAILURE WHICH HAS NOT WORKED SINCE THAT EPISODE. THIS WAS TERRIBLY DANGEROUS AS I WAS IN A LOT OF TRAFFIC AND WAS HELPLESS UNTIL I GOT IT TO RESTART.
Other or unspecified, Engine, May 24, 2019
JUST PURCHASED VEHICLE 3 DAYS AGO. HAS 3,300 MILES ON IT. EVERY TIME I'VE DRIVEN IT TODAY, THE RADIO VOLUME AND RECEPTION FADES IN AND OUT. ON EVERY CHANNEL. I DON'T LIVE OR DRIVE IN REMOTE AREAS, SO IT IS NOT A SIGNAL ISSUE. I ENJOY LISTENING TO MUSIC WHILE DRIVING, BUT THIS WAS SO ANNOYING THAT I RODE HOME IN SILENCE. THE FADE IN AND OUT HAPPENS REGARDLESS OF MOTION OF THE VEHICLE OR VOLUME I TURN IT UP TO.
Other or unspecified, Mar 18, 2019
VEHICLE STALLS WHILE DRIVING.
Electrical system, Other or unspecified, Mar 11, 2019
MY JEEP KEEPS CUTTING OFF WHILE DRIVING I'M THE MIDDLE OF TRAFFIC. I HAVE COMPLAINED ABOUT THE PROBLEM AND NOTHING HAS BEEN DONE ABOUT IT. IT'S UNSAFE. AND RADIO CUTS ON AND OFF, CHANGE THE STATION AND HEAT AND A/C ON ITS OWN.
Other or unspecified, Feb 27, 2019
RADIO AUGUST 2018 DROVE FOR ABOUT 6 HOURS. STOPPED FOR DINNER. STARTED THE CHEROKEE NO RADIO. WITH OUT THE RADIO NOTHING WORKS ( NO AC/HEAT, NAVIGATION, PHONE ETC. ). BOUGHT THE 2019 CHEROKEE IN MAY 2018. JULY OF 2018 THE RADIO WAS REPLACED ( REFURBISHED RADIO / NOT A NEW RADIO } VOLUME PROBLEM. SO THIS IS THE SECOND RADIO IN THIS VEHICLE ( NOT HAPPY WITH A REFURBISHED RADIO IN A NEW VEHICLE THAT IS JUST MONTHS OLD ) , DEALER/CHRYSLER KEEPS DOING SYSTEMS UPDATES THAT DON'T WORK. AT LEAST ONCE A WEEK THE RADIO WILL NOT TURN ON AND WHEN THE RADIO DOESN'T TURN ON I CANNOT OPERATE ANY OF THE INTERNAL SYSTEMS BECAUSE THE SCREEN IS BLANK.
Electrical system, Structure, Other or unspecified, Feb 21, 2019
THE TAIL LIGHTS BECOME CLOUDED DUE TO CONDENSATION THAT APPEARS AFTER THE RUNNING LIGHTS HAVE WARMED UP THE INSIDE OF THE TAIL LIGHT HOUSING. THIS OCCURS IN ALL WEATHER CONDITIONS. CONDENSATION DOES DISSIPATE OR FADE AWAY WHEN LIGHTS AND THE CAR HAVE BEEN TURNED OFF AND STATIONARY FOR SOME TIME.
Other or unspecified, Feb 20, 2019
FREQUENT DRIVER DISTRACTION - INTEGRATED NAVIGATION SYSTEM WEATHER ALERTS FROM SIRUSXM TRAVEL LINK APPLICATION. SIRUSXM APPLICATION 'TRAVEL LINK' IS ENABLED AND THERE IS NO USER OR SYSTEM ABILITY TO CONFIGURE OR DISABLE FROM FCA UCONNECT RADIO/UNITS IN ALL 2019 FCA VEHICLES (WITH NAVIGATION) INCLUDING OUR RECENTLY LEASED JEEP CHEROKEE. FREQUENT AND SOMETIMES NUMEROUS WEATHER AND TRAVEL ALERTS DISPLAY ON RADIO SCREEN, COVERING THE ENTIRE SCREEN, AND DO NOT DISAPPEAR. THE ALERT BLOCKS THE SCREEN, INCLUDING NAVIGATION, AND MUST BE MANUALLY DISMISSED TAKING FOCUS OFF THE ROAD. THE ALERTS ARE NOT JUST LOCAL ALERTS BUT RATHER COVER A 100 MILE RADIUS WHICH IS ALSO NOT CONFIGURABLE. THIS CONTRIBUTES TO THE NUMEROUS AMOUNT OF ALERTS AND FREQUENCY BY SIMPLY DRIVING A FEW MILES. FCA SUPPORT INCLUDING THE LOCAL DEALER HAVE CONFIRMED THERE IS NO ABILITY TO CONFIGURE THE ALERTS OR DISABLE THE ALERTS. THEY SUGGESTED CONTACTING SIRUSXM WHICH PROVIDES THE SIRUSXM TRAVEL LINK SERVICE. SIRUSXM IS UNWILLING TO HELP (REMOVE OR CONFIGURE TRAVEL LINK) AND IS ONLY WILLING TO REMOVE ALL TRIAL SIRUSXM SERVICES INCLUDING THE RADIO. THEY SUGGESTED WE CONTACT THE DEALER. OTHER OEM'S THAT OFFER TRAVELLINK SERVICE ALLOW FOR USERS TO CONFIGURE THE SERVICE OR DISABLE IF NEEDED. FCA CUSTOMER SERVICE DID MENTION THIS ISSUE HAS RESULTED IN MANY COMPLAINTS BUT THEY DO NOT HAVE A SOFTWARE UPDATE AVAILABLE. I BELIEVE FCA AND SIRUSXM BELIEVE THIS IS AN INCONVENIENCE ONLY. THIS IS NOT JUST AN INCONVENIENCE. DRIVERS MUST MANUALLY DISMISS EVERY ALERT. MY SON IS A FAIRLY NEW DRIVER AND THIS IS VERY CONCERNING.
Other or unspecified, Feb 4, 2019
NEW VEHICLE WITH 35 MILES ON IT HAVE A CHECK ENGINE LIGHT COMING ON