2019 Jeep Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 12 Cherokee model years with reports.
Of the 2019 reports, 40 involved a crash and 19 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Power trainMay 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Campaign 26V290000 on NHTSA.gov
Power trainApr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Campaign 25V011000 on NHTSA.gov
Steering, rack and pinion, rackAug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
A loss of steering control increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 on NHTSA.gov
Air bagsJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Campaign 19V449000 on NHTSA.gov
SeatsMar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
In the event of a crash, the seat may move, increasing the risk of injury.
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Campaign 19V248000 on NHTSA.gov
Electrical system, instrument cluster/panelDec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Campaign 18V917000 on NHTSA.gov
Power train, automatic transmissionOct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
A vehicle stall can increase the risk of crash.
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Campaign 18V739000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Campaign 18V523000 on NHTSA.gov
Power train, automatic transmissionJul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Campaign 18V492000 on NHTSA.gov
Engine and engine cooling, engineMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Campaign 18V344000 on NHTSA.gov
Representative owner complaints: vehicle speed control
82 reports, newest first. Show all
Vehicle speed control, Other or unspecified, Nov 15, 2018
MY CAR SHUT DOWN TWICE WHILE DRIVING ON THE EXPRESSWAY. THERE WAS PLENTY OF GAS AND NO REASON FOR IT TO SHUT DOWN. ALL OF THE DASHBOARD LIGHTS FLASHED AND THEN THERE WAS NO ABILITY TO STEER OR CONTROL THE CAR. I HAD BREAK, SWITCH THE GEARS FROM DRIVE TO PARK AND THEN RESTART THE CAR. LUCKILY TRAFFIC WAS SLOWED OR ELSE MY CHILD AND I WOULD'VE BEEN HIT FROM BEHIND. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT THE OIL WAS LOW AND IT COULD BE EXCESSIVE OIL CONSUMPTION. THAT COULD HAVE LEAD TO THE STALLING. THERE WERE NO WARNING LIGHTS INVOLVED.
Vehicle speed control, Nov 13, 2018
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 64 MPH WITH THE CRUISE CONTROL ACTIVATED, THE RPMS INCREASED TO 5,000 AND THE VEHICLE ACCELERATED TO 89 MPH. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE DID NOT DECELERATE. ONCE THE CRUISE CONTROL WAS DEACTIVATED, THE VEHICLE DECELERATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Power train, Electrical system, Vehicle speed control, Nov 12, 2018
WAS AT A 4 WAY STOP SIGN GETTING READY TO PULL OFF WHEN VEHICLE STOP WORKING. TRIED TO RECRANK THE VEHICLE BUT IT TOOK 5 MINUTES TO START AGAIN. CALLED DEALERSHIP AND TOOK IT TO THE SERVICE DEPARTMENT. ABOUT A WEEK AND A HALF LATER VEHICLE STARTED HAVING ISSUES AGAIN. VEHICLE STARTED TO STALL AND HAVE A VERY SLOW TAKE OFF. TAKE OFF WAS SO SLOW UNTIL I HAD TO SIT 15 MINUTES BEFORE TAKE OFF.
Electrical system, Vehicle speed control, Engine, Oct 29, 2018
MY 2019 JEEP CHEROKEE LATITUDE WAS JUST EXITING THE INTERSTATE AND APPROACHED A LIGHT ON THE OFF RAMP. UPON STOPPING AND TRYING TO ACCELERATE MY JEEP BEGAN BEEPING AND THE "DRIVE (D)" STARTED BLINKING ON THE DASH AND GEAR. DURING THIS TIME MY VEHICLE WOULD ROLL BACKWARDS TO THE OFF RAMP UNLESS THE EMERGENCY BREAK WAS ENGAGED. I WAS NOT ABLE TO PRESS THE GAS, SHIFTING INTO OTHER GEARS DID NOT DO ANYTHING AND THE BREAKS WERE LOCKED OUT. I WAS SITTING IN THE BIKE LANE BLOCKING TRAFFIC AND HOPING TO NOT GET HIT. I WAS ABLE TO ROLL DOWNHILL ABOUT 50FT AND STEER ONTO A SIDE STREET. ONCE THERE I AGAIN TRIED TO SHIFT TO DIFFERENT GEARS AND NOTHING SEEMED TO WORK. AS MENTIONED MY BREAKS WERE LOCKED AND THE GAS PEDAL WAS OUT OF SERVICE. FINALLY, AFTER EXITING THE MAJOR INTERSECTION I TRIED TURNING THE CAR OFF AND BACK ON AND IT SEEMED TO CLEAR THE ERROR. MY CAR IS CURRENTLY IN THE SHOP FOR THIS PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS THOUGH. IF THIS WOULD HAVE HAPPENED SECONDS BEFORE SERIOUS INJURY OR DEATHS COULD HAVE BEEN INVOLVED.
Steering, Vehicle speed control, Engine, Sep 26, 2018
MY NEW CAR HAS 2,800 MILES DUE FOR AN OIL CHANGE AT 5 MONTHS/5,000 MILES. THE ENGINE FAILED ONCE FOR NO KNOWN CAUSE AFTER 2 WEEKS IN THE REPAIR SHOP. NOW MY CAR DIED WHILE IN MOTION ON BUSY ROADS AND A HIGHWAY RAMP AT SPEEDS BETWEEN 15-40 MPH WITHOUT WARNING OR LIGHTS. THIS IS SLA SAFETY HAZARD AS THE STEERING GOES AND CAR JUST COMES TO A STOP WITHOUT ANY WARNING. I HAD IT TOWED AFTER IT'S 5TH TIME IN 4 DAYS STOPPING WHILE IN MOTION AND SHUTTING DOWN. JEEP TOLD ME IT'S EMPTY ON OIL BUT YET THE OIL LIGHT INDICATOR DOESN'T COME ON. THEY SAID IT IS A KNOWN ISSUE WITHOUT A FIX FOR ALL 2014-2019 JEEP CHEROKEES. THEY ARE AWARE BUT ARE NOT FIXING OR ADDRESSING THE OIL CONSUMPTION WITHOUT LIGHT ISSUE THAT PUTS DRIVERS IN MOTION AT RISK OF AN ACCIDENT OR LOSING THEIR LIFE. IF NO WARNING IS COMING ON THAT YOUR OIL IS EMPTY LONG BEFORE A DIE OIL CHANGE AND MY CAR CAN JUST DIE WHILE IN MOTION ALONG WITH OTHERS AS AGAIN THEY STATED IT'S A KNOWN ISSUE IS A ROAD HAZARD FOR ANYONE IN THESE CARS. MY CAR IS 3 MONTHS OLD AND I FEEL UNSAFE DRIVING IT ON ANY ROADS FOR FEAR I WILL BE HIT BY ANOTHER DRIVER AS IT'S JUST LOSING POWER AND SHUTTING DOWN IN THE STREET IN MOTION. JEEP CANNOT FIX THIS BUT KNOWS ABOUT IT.
Steering, Vehicle speed control, Engine, Sep 26, 2018
I WAS DRIVING DOWN THE STREET AND ALL THE SUDDEN MY CAR JUST SHUT OFF. I HAD NO CONTROL OVER THE VEHICLE AT ALL. THEN IT STARTED DRIVING BACKWARDS AS IT WAS IN DRIVE. I COULDN'T NOT GET IT TO GO INTO PARK AND IT TOOK A MINUTE OR 2 TO GET IT INTO PARK. THE. THE DASH TOLD ME TO TURN THE CAR BACK ON AND IT WOULDN'T TURN BACK ON AT FIRST. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE VEHICLE WAS MOVING AND JUST ALL THE SUDDEN TURNED OFF. I WENT AND CHECKED THE OIL AFTER READING ABOUT THIS WITH OTHER CUSTOMERS AND I HAD NO OIL IN MY CAR.
Vehicle speed control, Electronic stability control (ESC), Service brakes, Aug 21, 2018
BRAND NEW CAR WITH 12 MILES ON IT, CHECK ENGINE LIGHT ON, WILL NOT GO OVER 27 MPH ON HWY. WHEN TRY TO FILL WITH GAS IT FLUSHES BACK OUT THE TANK. ALREADY SERVICED FOR INTERNAL BRAKE SWITCH FAILURE. AFTER PICKED UP, RAN FINE FOR 48 HOURS THEN ABS WARNING LIGHT CAME ON , A W/EXCLAMATION POINT LIGHT CAME ON AND MESSAGE SAYING..."SERVICE STABILITY CONTROL" NOW JEEP IS BACK IN SHOP. DO NOT FEEL SAFE IN IT AT ALL.