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2023 Jeep Cherokee

Problems, recalls and owner-reported issues

Power train is the leading concern among 3 owner complaints filed for this model year. This is the 12th highest complaint count among 12 Cherokee model years with reports.

Complaints by model year
  12. 3

Of the 2023 reports, 1 involved a crash. 1 person was injured.

Primary concernPower train2 reports · 67% of complaints
Owner complaints3Filed with NHTSA
Recall relationship1 safety recallNHTSA campaign records

What owners report most often

  1. Power train2
  2. Air bags1
  3. Parking brake1

Recalls and investigations

  1. Power trainMay 7, 2026

    Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

    A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

    Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

    Campaign 26V290000 on NHTSA.gov

Representative owner complaints: parking brake

1 report, newest first. Show all

  1. Parking brake, Feb 12, 2025

    The contact owns a 2023 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic parking brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to provide the diagnostic result for the failure. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 54.