2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints: electrical system
154 reports, newest first. Show all
Electrical system, Engine, Jul 18, 2022
After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh’s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I’ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I’ve researched online; with no indications of the problem being resolved.
Electrical system, Dec 20, 2021, crash
Sai... Vehicle opened up when put in gear while brake was engaged... Crashed into fence...
Electrical system, Service brakes, Jun 12, 2021
Housing for driverside rear lights has melted and the brake and tail lights do not work.
Electrical system, Structure, Oct 1, 2020
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HEATER FAILED TO BLOW HOT AIR ON THE PASSENGER'S SIDE AND 6 MONTHS LATER, THE DRIVER'S SIDE VENTS FAILED TO DISTRIBUTE HEAT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS POORLY DESIGNED AND METAL SHOULD HAVE BEEN USED INSTEAD OF PLASTIC FOR THE VENTS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Other or unspecified, Engine, Oct 22, 2019
NO START
Electrical system, Oct 7, 2019
CRANKED 2000 JEEP DROVE 1.5 MILE CAR JUST STOPS RUNNING DOING 40 MPH. INSERT KEY JEEP WILL NOT START . RANDOMLY STOPS DURING OPERATION. INDICATING KEY NOT RECOGNIZED. MILEAGE 122000. JEEP WILL NOT RUN. CAR RUNS FINE WHEN IN OPERATION BUT THEN WHAM IT JUST STOPS. CAN'T CONTROL THE JEEP STEERING LOCKS UP. HAPPENED 6 TIMES ALREADY. REPAIRS SHOP TRIED OF TOWING IT. NO KNOW FIX! GOING TO GET KILLED JEEP SHUTS DOWN AT ANY TIME. NO ONE KNOWS HOW TO REPAIR. MANUFACTURERS DEFECT.
Electrical system, Aug 26, 2019
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START AND A MESSAGE INDICATING THE KEY WAS NOT RECOGNIZED WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
Electrical system, Electronic stability control (ESC), Jun 24, 2019
DASHBOARD LIGHTS AND ALARMS SIMULTANEOUSLY BLINK ON AND OFF. SEEMS TO BE A SHORT CIRCUIT IN THE WIRING. GAS TANK LEVELS OFF AT "EMPTY", AND THE FUEL GAUGE SPINS 180 DEGREES SO THAT IT IS CAUGHT UNDER THE "RESTING STICK" AT 0, THEREFORE, NO LONGER READING THE GAUGE. THIS HAPPENS WHILE IN MOTION AND WHILE PARKED.
Electrical system, Other or unspecified, Oct 17, 2018
I WAS DRIVING THE JEEP AND TOOK IT TO THE REPAIR SHOP TO GET THE MUFFLER FIXED UPON GETTING IT TO THE SHOP THE SECURITY KEY LIGHT CAME ON AND THE JEEP WONT START ALSO THE KEY CAN BE REMOVED FROM THE EGNITION WHEN IN THE ON POSITION . THE KEY CAN FALL OUT WHILE DRIVING ... THE RECALL WAS NEVER FIXED AND THE KEY WONT WORK WITH THE JEEP NOW AND IM TOLD ITS A $1,800 FIX .
Electrical system, Mar 27, 2018
VEHICLE STALLS INTERMITTENTLY, USUALLY AT THE WORST POSSIBLE TIME. I UNDERSTAND THAT THIS IS LARGE PROBLEM AND AFFECTS MANY CHRYSLER MODELS. FORUMS HAVE PAGE AFTER PAGE OF PEOPLE WITH THE SAME PROBLEM. IT IS THE ELECTRICAL CONNECTION TO THE PCM. CONNECTORS BECOME LOOSE AND CAUSE VEHICLE TO STALL RANDOMLY. IT IS A MANUFACTURER ISSUE! IS SOMEONE GOING TO HAVE TO DIE TO GET THIS PROBLEM RESOLVED. I HAVE PUT THOUSANDS OF DOLLARS INTO THIS VEHICLE AND NO RESOLUTION!
Electrical system, Seats, Electronic stability control (ESC), Feb 27, 2018
CAR'S INSTRUMENT PANEL WENT WILD W HEN I STARTED THE CAR.EVERY WARNING LIGHT CAME ON AND STAYED ON. GAUGES WORKED IMMEDIATELY AFTER STARTING THE CAR, BUT SLOWLY LOST POWER TO KEEP THEM ON, AND THEY WENT TO THE "KEY OFF" POSITION. NOTHING ON THE DRIVERS ARMREST WORKED, NO SEAT AUTO POSITIONER, NO WINDOW OPEN, SHUT, OR LOCK. INFORMATION PANEL OVERHEAD WENT DEAD (BLANK).
Electrical system, Nov 8, 2017
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE INTERIOR LIGHTING WAS INOPERABLE AND ALL THE DOORS INADVERTENTLY LOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LANDMARK DODGE CHRYSLER JEEP RAM AT (770) 968-4900 (6850 MT ZION BLVD, MORROW, GA 30260) WHERE IT WAS CONFIRMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
Electrical system, Fuel/propulsion system, Oct 8, 2017
IM NOT SURE. ALL I KNOW IS THAT I PURCHASE THIS VEHICLE FEW MONTHS AGO, WITHIN THE TIME HAD THE VEHICLE I THEN PURCHASED ALL NEW PARTS AND STILL GET THE SAME RESULT... PLEASE HELP
Electrical system, Engine, Mar 15, 2017
ENGINE STALLS WITHOUT WARNING WHILE DRIVING AT ANY SPEED. ALL GAUGES INCLUDING SPEED, RPM'S, TEMP, FUEL, ETC. ALL STAY FOR A FEW SECONDS AFTER STALLING AND THEN ALL DROP OFF. THE JEEP GC USED TO START UP AFTER A FEW SECONDS AND WAS ONCE IN A WHILE AT FIRST WITH THIS ISSUE. THEN IT BECAME MORE OFTEN THAT HE JEEP WOULD STALL, THE SAME THING WITH THE DASH FOR A FEW SECONDS THE SPEED, RPM'S, ETC. WOULD BE AT WHERE IT WAS BEFORE STALLING WITH NO POWER STEERING OR POWER BRAKES WHILE MOVING. VERY HARD TO STEER ON CURVES WHEN THE JEEP STALLS. PUT IN A PCM, CRANKSHAFT SENSOR, & CAMSHAFT SENSOR. ASE MECHANIC STUMPED ON ISSUE. VERY DANGEROUS DRIVING AND REMINDS ME OF THE GM IGNITION SWITCH PROBLEMS. AND I HAVE SEEN FORUMS ON THE JEEP GRAND CHEROKEE ON MY YEAR THAT THERE ARE A LOT OF PROBLEMS WITH THIS. PLEASE LOOK INTO THIS PROBLEM, BECAUSE IT SEEMS LIKE A MANUFACTURE DEFECT.
Electrical system, Other or unspecified, Engine, Jul 10, 2016
VEHICLE STALLS AFTER REACHING OPERATING TEMPERATURE WHILE NEGOTIATING TRAFFIC OR DRIVING, REGARDLESS OF CONDITIONS OR DRIVING HABITS, AT HIGHWAY SPEEDS OR IN A PARKING LOT. HAS STALLED NUMEROUS TIMES AT WORST POSSIBLE TIMES. NO CODES. NO WARNING: IN TRAFFIC. AT STOP LIGHTS. PULLING INTO GAS STATIONS. ETC... EXTREMELY DANGEROUS!!!!! DATE SUBMITTED IS THE LAST TIME IT HAPPENED. IT HAS HAPPENED AT LEAST 10 TIMES JUST THIS YEAR. LOOKED ON MANY JEEP FORUMS AND SEEMS TO BE A RECURRING PROBLEM!!! (SEE FOR YOURSELF). PLEASE HELP!!!!
Electrical system, Mar 18, 2016
THE RIGHT PASSENGER AND BACK RIGHT DOOR WON'T UNLOCK AFTER PRESSING THE UNLOCK SWITCH ON THE DOOR PANELS. NEEDS TO BE UNLOCKED MANUALLY.
Power train, Electrical system, Air bags, Sep 23, 2015, crash
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK AND INTO REVERSE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. IN ADDITION, THE VEHICLE STALLED AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT IT WAS UNKNOWN IF THE TRANSMISSION OR THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Electrical system, Aug 7, 2015
I BELIEVER THE ELECTRICAL PROBLEMS I HAVE EXPERIENCED WITH MY JEEP CHEROKEE SPORT 2000 4.0L V6 HAS THE POTENTIAL TO BE COME A THREAT IF SUCH WIRES SHOULD CREATE A FIRE OF SOME SORT... FOR YEARS THE ONLY WAY TO OPERATE THE WINDOWS ON THE VEHICLE IS BY DRIVERS SIDE CONTROLS, THE PASSENGER CANNOT OPERATE THE WINDOW WITH THEIR CONTROL. STRANGE THING, IS IF ON THE DIVERS SIDE YOU HIT THE AUTOMATIC DOOR LOCK SWITCH BACK AND FOURTH THE PASSENGER CAN GAIN CONTROL OF THE WINDOW OPERATION IE UP/DOWN, ONLY ON A TEMPORARY BASIS. THE TIME FRAME OF PASSENGER OPERATION IS VERY SHORT... THE OTHER ISSUE IS THE DOOR LOCKS, THE LIGHTS GO ON AND OFF WHEN USING THE FOB TO LOCK AND UNLOCK, AND SOMETIMES THE LOCKS WORK AND YOU HEAR THE CLICK OF THEM LOCKING. OTHER TIMES THE LIGHTS WILL FLASH BUT THE DOOR LOCKS WILL NOT OPERATE AT ALL, AND IF YOUR SITTING IN THE JEEP AND HIT THE LOCKS YOU CAN HEAR A CLICK BUT NOT IN THE DOORS BUT IN THE HEADLINER JUST ABOUT WHERE THE DOME LIGHT IS... I FEEL ALL OF THESE ELECTRICAL ISSUES ARE CONCERNING, AND SHOULD BE SOMETHING JEEP CORP SHOULD TAKE SERIOUSLY..... PROBLEMS IN ELECTRICAL SYSTEM COULD BE A POTENTIAL FIRE HAZARD....
Electrical system, Jul 30, 2015
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS WOULD SUDDENLY TURN ON AND THE VEHICLE WOULD SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SENSOR WAS FAULTY. THE SENSORS WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Electrical system, Jul 29, 2015
TWO OR THREE TIMES A YEAR THE LEFT REAR BLINKER WILL HAVE TO BE REPLACED DUE TO THE HOUSING MELTING THE CONTACTS AND BURNING SO IT STOPS WORKING. THE TWO BACK DOORS WILL INTERMITTENTLY NOT UNLOCK WITH THE KEY REMOTE (VERY FRUSTRATING!) THE LEFT BACK DOOR WINDOW WILL STOP GOING UP AND DOWN AND WE ARE TOLD BY THE ONE THAT REPAIRED IT THAT THE WIRES FOR ALL OF THAT IS RUNNING THROUGH THE DRIVERS SIDE DOOR HINGE FROM THE DASH AND GETS PINCHED OFF FROM BEING BENT! THE FRONT END WILL GROWL WHEN I MAKE A LEFT TURN, I HEAR A HOWLING FROM THE REAR END AT SPEEDS OF 35 MPH AND UP. WHEN I COME TO A QUICK STOP AND MAKE A SHARP TURN IT SOUNDS AND FEELS LIKE THE REAR END SHIFTS FORWARD AN INCH OR TWO. THE BRAKES HAVE ALWAYS GRABBED AND JERKED LIKE THEY WERE WARPED WHILE COMING TO A STOP. I HAVE OWNED IT FOR THREE YEARS AND HAVE HAD TO PUT TWO WATER PUMPS IN IT. THE WIPER WASHERS HAVE NEVER WORKED. THE SPARE TIRE WELL USE TO FILL UP WITH WATER WHEN IT RAINED AND ONE DAY MY HUSBAND PUT A SCREW IN THE BOTTOM OF THE BACK LICENSE PLATE AND IT STOPPED FILLING UP WITH WATER! MY BRAND NEW CD MAGAZINE HAS STOPPED WORKING AND I'M GUESSING ITS BECAUSE OF THE LOCATION OF THE DECK ITSELF. BEING RIGHT OVER THE REAR TIRE WELL THE VIBRATIONS HAVE PROBABLY WRECKED HAVOC ON THE PLAYERS EYE. IT SEEMS AS THOUGH OVER HALF OF THE REPAIRS ON THIS JEEP HAVE COST US AT LEAST $1000.00 EACH. I COULD GO ON FOR HOURS AND I HAVE RECEIPTS FOR EVERY ONE OF THEM! NOW I THINK I AM SEEING WHAT LOOKS TO BE A LEAK FROM THE PLASTIC GAS TANK. I WANT TO KNOW WHY MY YEAR OF THIS JEEP, 2000, WAS SKIPPED OVER FROM THE RECALLS?
Electrical system, Air bags, Jul 29, 2015
THIS IS JUST THE BEGINNING OF MY COMPLAINTS, IT WILL TAKE ANOTHER 3 OR 4 OF THESE FORMS TO TOUCH ALL OF THEM. WHILE RUNNING THE HEATER WITH THE FAN GOING IT STARTED SMELLING LIKE IT WAS BURNING AND THEN THE BLOWER QUIT RUNNING. IT TURNED OUT TO BE THE BLOWER MOTOR RESISTOR. IT HAD MELTED TO THE POINT OF FUSING THE WIRES INTO THE PLASTIC WHICH THE RESISTOR WAS MADE OF. IT WAS A FIRE HAZARD! THE PART COST US $270.00 NOT INCLUDING LABOR. IN THE MIDDLE OF A HUGE RAINSTORM THE DRIVER SIDE WINDOW QUIT WORKING AND WOULDN'T GO UP, UPON LEAVING THE DEALERSHIP AND HAVING THE WINDOW MECHANISM REPLACED, THE AIRBAG LIGHT ON THE DASH STARTED INTERMITTENTLY CHIMING AND HAS NEVER STOPPED. THE DEALERSHIP SAID THE CLOCK SPRING NEEDS TO BE REPLACED AT $395.00. SINCE I HAD JUST HAD TO HAVE THE HEATER CORE FIXED TO KEEP IT FROM DUMPING ALL OVER THE CARPET, I COULDN'T AFFORD TO FIX IT OR HAVE THE A/C COMPRESSOR CLUTCH WHICH WAS FROZEN, REPLACED EITHER, ANOTHER $702.00. I HAVE OWNED THIS JEEP SINCE JAN OF 2012. BEGINNING WITH A NEW MOTOR I HAVE PAID FOR THIS VEHICLE 3 TIMES OVER DUE TO REPAIRS AND PROBLEMS STEMMING FROM THE FACTORY AND THE CHEAP WAY IT WAS BUILT.
Electrical system, Jul 16, 2015
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER:15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED MULTIPLE TIMES OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE UNCERTAIN WHEN HE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Other or unspecified, Engine, Jul 4, 2015
I BOUGHT THIS TRUCK USED FROM A PRIVATE OWNER IN MARCH OF 15, CHECK ENGINE LIGHT WAS ON WAS TOLD IT WAS ON BECAUSE THEY CHANGED THE GAS CAP ON IT IN JUNE OF 15 I WAS AT A STORE PARKED WENT INTO THE STORE CAME BACK OUT TRUCK WOULDN'T START NO LIGHTS NOTHING JUMPING DIDN'T DO ANYTHING HAD TO TOW IT HOME, THEN TOW IT TO THE REPAIR SHOP WHERE THEY SAID IT WAS THE STARTER AND WE PLACED THAT ( $394.93) TRUCK RAN FINE FOR ABOUT 2 WEEKS SAME THING, GOING TO TOW IT THE REPAIR SHOP AGAIN NEXT WEEK
Electrical system, Jun 7, 2015
INITIAL HAPPENING DRIVING A SAFE SPEED AND CAR COMPLETELY SHUTS DOWN. WAS ABLE TO RESTART AND DROVE TO NEAREST STATION...WHICH STARTED A SERIES OF PCM REPLACEMENTS. I NOW UNDERSTAND THAT THERE ARE NOT NEW PCM'S THAT CAN BE INSTALLED. NOTHING BUT REFURBISHED ONES, SO EACH TIME I'M GETTING SOMEONE ELSE'S PROBLEMS. MAYBE NOT THE ORIGINAL ONE I HAD BUT EVENTUALLY ANOTHER ONE COMES UP...WHERE THE CAR COMPLETELY SHUTS OFF. MY UNDERSTANDING IS THAT IT IS A PROBLEM WITH THE 2000 MODELS. MY REAL ISSUE IS THAT WHY DOESN'T THE CAR MANUFACTURE OFFER A NEW PCM TO INSTALL. NOW WAITING FOR THE NEXT CUTOFF...HAVE POURED TOO MUCH MONEY INTO THE CAR TO SELL. THIS THE 3RD REPLACEMENT AND INSTALLED FEB. 2015, FIRST ONE MAY 2012 , THE SECOND ONE FEB. 2014
Electrical system, Seats, Engine, May 29, 2015
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAM AND CRANK SENSORS WERE FAULTY. THE SENSORS WERE REPLACED, BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WOULD ALSO STALL DUE TO THE MAIN COMPUTER OVERHEATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE SCREWS TO THE COMPUTER. NO FURTHER INFORMATION WAS AVAILABLE. IN ADDITION, THE FRONT DRIVER SIDE SEAT RAILS MALFUNCTIONED CAUSING THE SEAT TO MOVE WHILE OPERATING THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.