2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
231 reports, newest first. Show all
Engine and engine cooling, Feb 1, 2006
ON DECEMBER 17TH OF 2003, I BROUGHT MY 200 JEEP CHEROKEE IN FOR SERVICE AT A LOCAL AUTO SHOP. HE DISCOVERED THROUGH A DIAGNOSTIC CHECK THAT THE ENGINE WAS SKIPPING ON # 3 AND # 5 CYLINDER. THEY REPLACED THE ENGINE COIL PACK AND SPARK PLUGS. THE VEHICLE AT THAT TIME HAD 89,941 MILES ON IT. ON JANUARY 31ST OF 2006, THAT SAME JEEP WAS BROUGHT TO THE SHOP AGAIN WITH A SKIP IN THE ENGINE. IT WAS ALSO DETERMINED THROUGH A DIAGNOSTIC MACHINE THAT THE SAME PROBLEM WAS OCCURRING. THIS TIME THE ENGINE HAD 126,350 MILES ON IT. THAT IS LESS THAN 40K MILES IN 25 MONTHS. I AM NOT SURE WHAT THE WARRANTY IS ON THIS UNIT, BUT IT WOULD BE GREATLY APPRECIATED IF SOMEONE COULD LOOK INTO THIS MANNER. I HAVE SPENT ALMOST $600 IN 2 YEARS FOR THE SAME PROBLEM. THERE MUST BE SOME SORT OF AN ISSUE. PLEASE LET ME KNOW. *JB
Engine and engine cooling, Electrical system, Jan 23, 2006
WE PURCHASED A NEW $41,000. 2000 JEEP GRAND CHEROKEE LIMITED. AFTER ONE SEASON THE HEAT ON THE PASSENGER SIDE FAILED TO PRODUCE ANY HEAT, ONLY COLD AIR. WE WERE TRAVELING TO MICHIGAN WHEN WE DISCOVERED THIS PROBLEM. MY WIFE WAS NOT HAPPY TRAVELING WITH A BLANKET OVER HER ENTIRE BODY FOR OUR 2500 MILES TRIP. THE DEALER FIXED THE PROBLEM THE FIRST YEAR. HOWEVER, THE FOLLOWING YEAR, THE SAME THING HAPPENED AGAIN. THERE HAS BEEN MANY ATTEMPTS TO FIX THE PROBLEM EACH YEAR SINCE 2002. THEY WERE TRYING TO FIX THE PROBLEM WITH UT TAKING THE DASHBOARD APART, IT WOULD COST THEM TOO MUCH TO DO THAT., WE KEPT TAKING THE VEHICLE BACK TO THE DEALERSHIP(FOR THE SAME PROBLEM 10 TIMES. I HAVE A HISTORY REPORT OF ALL MAINTENANCE & REPAIRS. FROM THE WINTER OF 2002 UP UNTIL THIS WINTER 2005 WE HAVE HAD THE SAME CHRONIC PROBLEM WITH THE HEAT. ITS WAS ALWAYS ON THE PASSENGER'S SIDE. THE DEALER FINALLY SAID THE PROBLEM WAS THE MIXING DOORS OF THE HEATING SYSTEM, AND IT WILL COST $800 TO FIX. WE HAD BEEN CHARGED A $100 DEDUCTIBLE EACH TIME THE DEALER SAID IT WAS FIXED. NOW THAT THEY HAVE PUT US OFF ALL THIS TIME, OUR 5 YEAR EXTENDED WARRANTY HAS EXPIRED. WE DIDN'T NEED HEAT IN OCTOBER, SO WE DIDN'T KNOW THERE WAS THE PROBLEM AGAIN THIS YEAR. WE ONLY USE THE HEAT FOUR TO FIVE MONTHS OF THE YEAR. WHEN WINTER COMES AROUND WE EXPECT A $40,000 CAR TO HAVE HEAT. I AM 52 YEARS OLD, OWNED MANY CARS, AND NEVER HAD ANY PROBLEMS WITH THE HEATING SYSTEM LIKE I DO WITH THIS CAR. HOW CAN SOME MECHANISMS BREAK IN THAT SHORT OF TIME, YEAR AFTER YEAR UNLESS ITS A PRODUCE DEFECT OR THE DEALER DOES NOT KNOW HOW THE FIX THE PROBLEM PROPERLY? THE SALES PERSON SAID HE HAS SEEN OTHER GRAND CHEROKEES WITH SIMILAR PROBLEMS. *AK
Engine and engine cooling, Nov 12, 2005
I RECENTLY BECAME AWARE OF A SERIOUS DEFECT IN THE COOLING FAN OF MY JEEP GRAND CHEROKEE. ON 11/11/05, I WAS DRIVING APPROXIMATELY 30 MPH WHEN I UNEXPECTEDLY HEARD A LOUD EXPLOSION. I IMMEDIATELY PULLED OVER AND NOTICED A SIGNIFICANT AMOUNT OF FLUID DRAINING FROM MY CAR. UPON FURTHER INSPECTION UNDER THE HOOD, I DISCOVERED THE COOLING FAN HAD EXPLODED INTO MANY PIECES, WHICH SUBSEQUENTLY DAMAGED MY RADIATOR CAUSING THE LEAK OF COOLANT. THIS WAS A SUDDEN MALFUNCTION WITHOUT ANY SORT OF WARNING, WHICH COULD POTENTIALLY HAVE SERIOUS CONSEQUENCES SUCH AS SEVERE INJURY AND EVEN DEATH. FORTUNATELY, I WAS ABLE TO PULL OFF THE ROAD WITHOUT INCIDENCE. WHILE RESEARCHING ONLINE, I DISCOVERED THAT NOT ONLY IS THIS A COMMON PROBLEM, BUT THAT CHRYSLER IS FULLY AWARE OF THIS FLAW IN THEIR VEHICLE BUT HAS YET TO ISSUE A RECALL. I REQUEST A REIMBURSEMENT FROM CHRYSLER FOR ALL DAMAGE SUSTAINED TO MY VEHICLE DUE TO THIS MALFUNCTION. I ALSO BELIEVE IT IS IMPERATIVE THAT THIS DEFECT BE INVESTIGATED AND A RECALL TO BE ISSUED. SAFETY IS OF THE UTMOST IMPORTANCE AND THIS IS NEGLIGENCE ON THE PART OF CHRYSLER. *JB
Engine and engine cooling, Oct 6, 2005
WHILE DRIVING CONSUMERS 2000 JEEP GRAND CHEROKEE LAREDO MADE A LOUD POPPING SOUND. CONSUMER PULLED OVER AND NOTICED ANTIFREEZE LEAKING . *TS DURING CLOSER EXAMINATION THE CONSUMER REALIZED THAT THE COOLING FAN HAD BROKEN IN SEVERAL PIECES AND HAD DAMAGED THE RADIATOR. THE CONSUMER DIDN'T NOTICE OR HEAD ANYTHING OUT OF THE ORDINARY PRIOR TO THE FAILURE. THE CONSUMER CONTACTED THE MANUFACTURER AND REQUESTED REIMBURSEMENT. *NM
Engine and engine cooling, Jul 31, 2005
I RECENTLY READ ABOUT THE 2002 JEEP GRAND CHEROKEE INVESTIGATION REGARDING THE COOLING FAN BREAKING APART AND COMING THROUGH PLASTIC OUTER PROTECTIVE SHELL. I OWN A 2000 JEEP GRAND CHEROKEE LAREDO 4.0L AND THIS HAPPENED TO ME LAST MONTH. IT BEGAN AS A RUMBLING NOISE WHEN MY AIR CONDITIONER WAS ON AND PROGRESSIVELY GOT LOUDER OVER ABOUT TWO MONTHS. I FAILED TO HAVE THE NOISE CHECKED OUT. IN JUNE, WHILE I WAS TRAVELING ON THE INTERSTATE, THE COOLING FAN COMPLETELY FELL APART AND IMPALED ITSELF INTO MY RADIATOR AND BROKE THROUGH THE OUTER PLASTIC SHROUD ON THE TOP SIDE AND ON THE UNDER SIDE. I HAD TO COMPLETELY REPLACE THE FAN AND RADIATOR. *NM
Engine and engine cooling, Jul 31, 2005
MY VEHICLE HAS BEEN LOSING COOLANT FOR QUITE SOME TIME. IT HAS RELATIVELY LOW MILEAGE TO HAVE HEAD PROBLEMS, BUT I NOW HAVE COOLANT IN MY OIL. I HAVE DONE SOME RESEARCH AND FOUND THAT DAIMLER-CHRYSLER USED 0331 CAST HEADS ON THIS MODEL CHEROKEE (2000 W/ 4.0L ENGINE). IT TURNS OUT THAT THESE HEADS WERE A POOR CAST ALLOWING CRACKS TO FORM NEAR THE #3 CYLINDER AREA ALLOWING COOLANT TO FLOW INTO THE OIL. THIS RESULTS IN A DROP IN OIL PRESSURE AND EVENTUALLY BEARING AND ENGINE FAILURE. I CONSIDER MYSELF SOMEWHAT LUCKY THAT I DISCOVERED THIS PROBLEM BEFORE THE ENGINE SEIZED UP ON ME, HOWEVER I AM NOW LOOKING AT OVER $1000 IN REPAIRS THAT SHOULD NOT BE NECESSARY FOR A VEHICLE WITH JUST OVER 50K MILES. I AM VERY DISAPPOINTED SINCE I BELIEVED JEEPS TO BE RELIABLY BUILT VEHICLES. I SINCERELY HOPE THAT SOMEONE FROM DAIMLER-CHRYSLER WILL READ THIS AND RECTIFY THE SITUATION BEFORE THE ENGINE FAILURE LEADS TO AN ACCIDENT OR DEATH. *JB
Engine and engine cooling, May 11, 2005
ENGINE WAS KNOCKING, CHECK ENGINE LIGHT CAME ON, DIAGONISTIC TEST SHOWED 6TH CYLINDER WAS MISFIRING LIFTER WAS DAMAGED. THE CAMSHAFT WAS REPLACED AS WELL AS THE LIFTERS AND HEADGASKET. I DO NOT UNDERSTAND HOW A 2000 VEHICLE WITH ONLY 81000 KMS NEEDS $2000.00 WORTH OF REPAIRS DONE. THE DEALER ALSO ADVISED ME THAT HE CAN'T UNDERSTAND HOW THIS IS REQUIRED EITHER. HE ADVISED ME TO CALL 1-800- 465-2001 TO VOICE MY COMPLAINT. HE ALSO GAVE ME THE OLD PART TO SEND BACK TO CHRYSLER. THE 1-800 # I CALLED ADVISED ME THAT THEY WILL PUT MY INFORAMTION IN MY FILE, BUT THEY COULD NOT DO ANYTHING ELSE FOR ME NOR DID THEY WANT THE PART. I WOULD LIKE FEED BACK ON THIS COMPLAINT AS I AM NOT HAPPY WITH MY EXPERIENCES WITH CHRYSLER THUS FAR. ARE THE PARTS THEY ARE USING TO BUILD THESE VEHICLES NOT UP TO PAR? ????
Engine and engine cooling, Apr 28, 2005
BOUGHT CAR USED W/49,000MI. AS SOON AS I GOT IT ON THE ROAD, I NOTICED THE "CHECK GAUGES" LIGHT ILLUMINATED AT A WARM IDLE, ONLY TO FIND MY OIL PRESSURE GUAGE PEGGED AT 0 PSI. DID RESEARCH ON THE WEB AND APPARENTLY THE "0331 CAST" BREED OF CYLINDER HEADS THAT DC USED IN 2000-2001 XJ'S ARE NOTED FOR CRACKING AFTER AN OVERHEAT. SURE ENOUGH THE VEHICLE HAD A CRACK IN THE CYLINDER HEAD, WHICH CAUSED COOLANT TO MIX INTO THE ENGINE OIL. CONSEQUENTLY, MY MAIN, ROD AND CAMSHAFT BEARINGS, AS WELL AS THE CYLINDER HEAD ITSELF HAD TO BE REPLACED. LONG STORY SHORT, THERE ARE SEVERAL COMPLAINTS OUT THERE EXACTLY LIKE THIS ONE, DO RESEARCH BEFORE YOU BUY ANY CHEROKEE FROM THIS ERA USING THE 0331 HEADS. UNFORTUNATELY, DC NEVER STEPPED UP TO THE PLATE AND OFFERED A RECALL. CAVEAT EMPTOR!
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Structure, Wheels, Apr 6, 2005
2000 JEEP CHEROKEE ENGINE STOPPED WITHOUT WARNING.***NO ANSWER REQUIRED***. *MR THERE WAS A HOLE IN THE PISTON. AFTER THE DEALER INSPECTED THE VEHICLE, THEY STATED THERE WAS NOT ENOUGH COOLANT IN THE SYSTEM WHICH CAUSED THE FRONT FROST PLUG HEATER TO COME OUT AND THAT THE NO 1 AND 2 PISTON MELTED DOWN. THE CONSUMER HAD TO REPLACE THE ENGINE WITH ONLY 42,000 MILES ON THE VEHICLE. THE ROTORS WERE REPLACED TWICE. THE RUBBER AROUND ALL FOUR DOORS SHRUNK TO THE POINT THAT WIND AND WATER WOULD COME THROUGH. PERIODICALLY, WHEN THE VEHICLE WAS LOCKED THE HEADLIGHTS AND TAILLIGHTS WOULD COME ON AND GO OFF FOR A FEW MINUTES. THE CHROME ON THE WHEELS WAS CORRODED AND COMING OFF. THE FRONT PASSENGER ELECTRIC LOCK WAS MAKING A STRANGE NOISE WHEN THE DOORS WERE LOCK OR UNLOCKED. *JB
Engine and engine cooling, Mar 12, 2005
CYLINDER HEAD CRACKED AT ONLY 70,000 MILES ALLOWING COOLANT INTO THE OIL SUMP, POTENTIALLY LEADING TO ENGINE FAILURE OR, AS DEALER STATED, "ENGINE MAY SEIZE COMPLETELY *AK.
Engine and engine cooling, Feb 15, 2005
THE VEHICLE CUT OFF WHILE THE CONSUMER WAS DRIVING. CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE NO DEFECTS WERE FOUND, AND THE PROBLEM COULD NOT BE DUPLICATED.*AK
Engine and engine cooling, Feb 11, 2005
LOOSING COOLANT VERY RAPID. (FILLED EVERY 2 DAYS) VEHICLE STATED TO LOOSE HEAT. COOLANT WAS ENTERING THE OIL. CRACKED HEAD GASKET WAS REPLACED AT $1300.00 WAS ADVISE HEAD GASKET WAS MADE AT THE MANUFACTURER TO THIN AND THIS CAUSED THE CRACK, AND THIS IS A COMMON CONCERN. *JB
Engine and engine cooling, Fuel system, Other, Dec 23, 2004
BOUGHT USED 2000 JEEP GRAND CHEROKEE FROM JEEP DEALER IN OCTOBER 2002. I ALSO PURCHASED AN EXTENDED WARRANTY FROM JEEP. AUGUEST 2003 THE OIL PRESSURE GAUGE DROPPED. STOPPED JEEP CHECKED OIL, ALL LOOKED FINE, RESTARTED, GAUGE WENT BACK TO NORMAL. ASKED DEALER ABOUT IT, NO PROBLEM THEY SAID. ON A TRIP 300 MILES FROM HOME, OIL PRESSURE GAUGE DROPPED AGAIN, DID THE SAME, GAUGE CAME BACK, BUT DROPPED AGAIN. TOOK TO SERVICE STATION WHO COULDN'T HELP. HAD IT TOWED TO DEALER. THEY SAID GUNK BUILD UP IN THE ENGINE, NEED TO REPLEACE AT A COST OF $9,000. I COULDN'T PROVE OIL CHANGES EVER 3,000 MILES (THEY WERE DONE AT HOME), I EXPLAINED I HAD ONLY HAD THE JEEP ONE YEAR, TOO BAD. EXTENDED WARRENTY WON'T HELP. I HAD ENGINE REPLACE BY A FRIEND WITH A USED ENGINE. JULY 2004, RADIATOR HAD TO BE REPLACED. I CALLED JEEP TO ASK IF THEY WOULD COVER THE RADIATOR, THEY SAID NO, BECAUSE I COULDN'T PROVE I HAD THE RADIATOR FLUSHED AT 50,000 MILES. I TOLD THEM I DIDN'T EVEN OWN THE JEEP THEN, BUT THEY SAID TOO BAD.*AK SOMEONE NEEDS TO GET JEEP TO OWN UP TO THE PROBLEM.
Engine and engine cooling, Dec 15, 2004
FREEZE PLUGS FAILED IN MY 2000 JEEP CHEROKEE SPORT, CAUSING THE ENGINE COOLANT TO LEAK, AND MAKING VEHICLE INOPERATIVE. COST OF REPAIRS TOTALED $1125.33. *AK
Engine and engine cooling, Nov 3, 2004
MY 2000 JEEP GRAND CHEROKEE WILL RANDOMLY STALL. THE DEALER IS UNABLE FIND A PROBLEM. I WAS ABLE TO PREVENT A CRASH BY MUSCLING THE POWERLESS JEEP TO A CURB. *AK
Service brakes, Hydraulic, Engine and engine cooling, Equipment, Oct 20, 2004
BRAKES MALFUNCTIONED BOTH RIGHT AND LEFT ROTORS WERE SCORED AND RUINED ON THE INSIDE ONLY. *BF THE BRAKES FAILED AT 33,809 MILES. LOOKING THROUGH THE WHEEL FROM THE OUTSIDE, THE OUTSIDE OF THE ROTORS LOOKED GOOD WITH NO UNUSUAL WEAR. THE VEHICLE ALSO HAD AIR CONDITIONING PROBLEMS AND NEEDED TO HAVE THE MUFFLER REPLACED. *NM
Engine and engine cooling, Oct 7, 2004
I PURCHASED MY 2000 JEEP CHEROKEE FROM LEHMERS JEEP IN CONCORD, CALIFORNIA IN THE SPRING OF 2000. IVE HAD ALL THE SERVICING DONE THERE AS SUGGESTED. I TAKE CARE OF MY CAR AND DRIVE IT GENTLY. IN AUGUST OF THIS YEAR, DURING THE WEEK PRIOR TO MY SCHEDULED 60,000 MILE SERVICING THE CAR OVERHEATED TWICE. I IMMEDIATELY PULLED OVER AND LET THE CAR COOL OFF. WHEN THE CAR WAS SERVICED THE BLOCK WAS CRACKED, THE WATER PUMP HAD MALFUNCTIONED. THE SERVICE DEPARTMENT REPLACED THE BLOCK AND TOLD ME THAT IT WAS REPLACED WITH AN IMPROVED BLOCK AS THE ORIGINAL ONE WAS KNOWN TO CRACK EASILY. THE BILL FOR SERVICE AND REPLACING THE CRACKED BLOCK WAS $3364.19. I BELIEVE THAT I SHOULD BE REIMBURSED FOR THE COST OF REPLACING THE BLOCK. IT WAS KNOWN TO BE DEFECTIVE. I HAVE HAD ALL MY SERVICING DONE AT LEHMERS JEEP PER THEIR SCHEDULE. I REQUESTED REIMBURSEMENT FROM THE DAIMLER CHRYSLER CUSTOMER ASSISTANCE CENTER BUT WAS REFUSED.
Engine and engine cooling, Power train, Electrical system, May 19, 2004
SUDDEN LOSS OF POWER ON THREE OCCASIONS. WHILE DRIVING AT HIGHWAY SPEEDS, VEHICLE INSTANTLY LOOSES ALL POWER. OBVIOUS PROBLEMS NAVIGATING TO SHOULDER ON MULTILANE HIGHWAY IN TRAFFIC. COULD EASILY BE STRANDED IN LANE. DIFFICULTY STEERING. REQUIRES TOWING. HAS OCCURRED THREE TIMES IN LAST TWO YEARS, TWICE IN LAST MONTH. FIRST TIME, REPLACED COMPUTER. SECOND TIME, REPLACED TRANSMISSION SENSOR. THIRD TIME, UNDETERMINED. *AK
Engine and engine cooling, Apr 21, 2004
WHILE IDLING AT A STOP LIGHT VEHICLE STALLED. DEALER WAS NOT ABLE TO DUPLICATE OR RESOLVE PROBLEM. *AK
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Exterior lighting, Apr 1, 2004
CONSUMER STARTED EXPERIENCING PROBLEMS WITH THE BRAKES NINE MONTHS AFTER PURCHASE. *PH THE CONSUMER HAD ROTORS REPLACED SEVERAL TIMES. THERE WAS AN EXCESSIVE CRANK WHEN THE CONSUMER ATTEMPTED TO START THE VEHICLE, THE DEALER REPLACED THE FUEL PUMP QUAD RING. THE TAIL LIGHT BULB AND WATER PUMP WAS REPLACED. *JB
Service brakes, Hydraulic, Engine and engine cooling, Mar 30, 2004
WHEN APPLYING THE BRAKES AT ANY SPEED VEHICLE SHOOK. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKES, ROTORS AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. *AK
Engine and engine cooling, Mar 17, 2004
WHILE DRIVING, THE THERMOSTAT INDICATOR BECAME ERRATIC AND FAILED TO REGISTER THE PROPER TEMPERATURE OF THE VEHICLE. IT OVERHEATED, AND WAS TAKEN TO THE DEALER, WHO DETERMINED THE THERMOSTAT BROKE AND THE ENGINE MUST BE REPLACED. *AK *JB
Service brakes, Hydraulic, Engine and engine cooling, Mar 10, 2004
BOUGHT 2000 JEEP GRAND CHEROKEE NEW. NOW HAS 57000 MILES ON IT. TWO MAIN PROBLEMS NOW EXIST: 1. I HAD TO HAVE BRAKES REPLACED AFTER 25000 MILES. THEY NOW NEED REPLACED AGAIN. EXTREME VEHICLE SHAKING AND VIBRATION THRU THE STEERING WHEEL. APPEARS TO BE COMMON PROB EXPERIENCED BY MANY BASED ON THE VOLUME OF COMPLAINTS I AM SEEING. DEALER WILL NOT ASSIST. CHRYSLER REP WILL NOT ASSIST. 2. EXPERIENCED LOW OIL PRESSURE READING. TOOK CAR IN FOR ANALYSIS AND THEY TELL ME ENGINE NEEDS REPLACED. GUNK BUILDUP IN ENGINE THEY SAY IS CAUSE OF PROBLEM. OIL HAS BEEN CHANGED REGULARLY. I CANNOT PROVE RECORD OF ALL OIL CHANGES, BUT IT HAS BEEN CHANGED AT REPUTABLE SERVICE CENTERS. ENGINE $5600. CHRYSLER DISTRICT UNWILLING TO ASSIST. I AM FRUSTRATED AT THEIR LACK OF COMMUNICATION, ATTITUDES, AND LACK OF QUALITY IN THIS VEHICLE. THEY TRY TO MAKE YOU FEEL LIKE A COMMON CRIMINAL AND ARE UNWILLING TO STAND BEHIND THEIR PRODUCT. THIS VEHICLE COST ABOUT $35,000 AND IT IS FAR FROM BEING WORTH THE VALUE.*AK
Engine and engine cooling, Jan 29, 2004
CONSUMER STATED THAT ENGINE CHECK LIGHT CAME ON PERIODICALLY. *AK
Engine and engine cooling, Jan 15, 2004
I BOUGHT THIS VEHICLE LESS THAN 4 MONTHS AGO AND IT BEGAN LEAKING ANTIFREEZE WITHIN THE FIRST MONTH. I BROUGHT IT TO CREST LINCOLN WHERE I BOUGHT IT FOR AN OIL CHANGE AND ASKED THEM TO LOOK AT WHY THE ANTIFREEZE WAS LEAKING. THEY INFORMED ME THAT DUE TO THE CAR BEING 3 WEEKS OVER THE WARRANTY, IF SOMETHING WAS INDEED WRONG THEY COULD NOT HELP ME UNLESS I PAID OUT OF POCKET CHARGES. I THEN BROUGHT THE CAR TO A REPAIR SHOP AND THEY TOLD ME THAT IT COULD BE THE THERMOSTAT. THIS DID NOT SOLVE THE PROBLEM EVEN THOUGH THE CAR WAS NOT OVER HEATING. THE PROBLEM: THE CAR IS STILL LEAKING IN MORE THAN ONE PLACE. TODAY IT WAS A CONTINUAL LEAK. I CALLED THE DEALER AND I CALLED CHRYSLER AND THEY WILL NOT REPAIR THE VEHICLE AT THEIR OWN COST. THE ENGINE IS POSSIBLY CRACKED BUT THEY WILL CHARGE ME $400 TO DO THE DIAGNOSTIC AND I WILL NOT ONLY HAVE TO PAY OUT OF POCKET FOR THAT BUT ALSO THE TOTAL COST OF THE REPAIR UNTIL I CAN SETTLE THIS WITH CHRYSLER OR THE DEALER. THIS PRICE WAS ESTIMATED AROUND $6000.00. THE CAR IS ONLY 3 YEARS OLD WITH LESS THAN 36,000 MILES ON IT.