2000 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 1,829

Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.

Primary concernService brakes544 reports · 30% of complaints
Owner complaints1,829Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes544
  2. Hydraulic525
  3. Engine and engine cooling231
  4. Seats202
  5. Power train185
  6. Electrical system154
  7. Visibility130
  8. Latches/locks/linkages88

Recalls and investigations

  1. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  2. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  3. Exterior lightingJul 17, 2006

    CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

    TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

    Campaign 06E064000 on NHTSA.gov

  4. Engine and engine cooling, cooling system, fanJun 8, 2006

    ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.

    IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.

    DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 06V199000 on NHTSA.gov

  5. Exterior lighting, headlightsMar 13, 2006

    CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

    ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

    Campaign 06E023000 on NHTSA.gov

  6. Service brakes, hydraulicMar 13, 2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

    Campaign 06E022000 on NHTSA.gov

  7. Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006

    CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

    IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

    AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

    Campaign 06E011000 on NHTSA.gov

  8. Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

    THIS COULD RESULT IN A VEHICLE FIRE.

    DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 02V104000 on NHTSA.gov

  9. Fuel system, gasoline, storage, tank assemblyJul 17, 2000

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.

    SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

    DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.

    Campaign 00V195000 on NHTSA.gov

  10. Seat beltsFeb 4, 2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.

    THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.

    DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.

    Campaign 00V034000 on NHTSA.gov

  11. Air bags, frontalDec 2, 1999

    VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.

    THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.

    DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.

    Campaign 99V343000 on NHTSA.gov

  12. Steering, gear box (other than rack and pinion)Nov 4, 1999

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.

    THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.

    DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.

    Campaign 99V312000 on NHTSA.gov

Representative owner complaints: hydraulic

525 reports, newest first. Show all

  1. Service brakes, Hydraulic, May 9, 2002

    BRAKE ROTORS ON ALL 4 WHEELS PREMATURELY WARP CAUSING HEAVY SHIMMY AND LURCHING DURING BRAKING. ORIGINAL BRAKE PADS AND ROTORS WERE REPLACED BY DEALER AT 12,000 MILES. NOW REPLACEMENT ROTORS ARE DOING THE EXACT SAME THING, BUT WORSE. VEHICLE IS NOW OUT OF WARRANTY. VEHICLE HAS BEEN DRIVEN PRIMARILY ON INTERSTATE HIGHWAYS. ADDITIONALLY I HAD THE EXACT SAME PROBLEMS WITH MY 1996 JEEP GRAND CHEROKEE. *AK

  2. Service brakes, Hydraulic, May 8, 2002

    WHEN APPLYING BRAKES AT ANY SPEED, FRONT END SHAKES VERY HARD. TOOK VEHICLE TO JEEP AND THEY TURNED THE ROTORS. CONSUMER STATED THAT SEVEN MONTHS LATER PROBLEM HAS REOCCURRED. *AK *YH

  3. Service brakes, Hydraulic, Service brakes, Air, May 8, 2002

    WHEN PUTTING ON BRAKES, FRONT END WOULD SHIMMY AND VIBRATE. TOOK TO DEALER AND THEY CHANGED ROTORS/ RESURFACED REAR ROTORS, AND REPLACED SHOES. DEALER KEEPS REPLACING DEFECT WITH SAME FIX, AND PROBLEM KEEPS REOCCURRING.*AK. THE BRAKES FAIL EVERY 10,000 MILES. FIRST TWO BRAKE JOBS WERE REPLACED UNDER WARRANTY. CONSUMER REFUSED TO PAY FOR THE THIRD BRAKE JOB. DEALER RESURFACED ROTORS FOR FREE. *JG

  4. Service brakes, Hydraulic, May 1, 2002

    CONSUMER STATES PROBLEMS WITH FRONT ROTOR, VEHICLE WOULD GRIND AND VIBRATE WHEN BRAKING.*JB *YH

  5. Service brakes, Hydraulic, Power train, May 1, 2002

    RE: BRAKING SYSTEM, VEHICLE HAS ALWAYS HAD SHIMMY OR PULSATION AND FEEL THAT VEHICLE WILL NOT STOP. COMPLAINED TO DEALER AT 9,000, 20,000 AND AGAIN AT 34,000 MILES AS WELL AS NUMEROUS TIMES WHILE AT DEALER FOR OIL CHANGES. ALWAYS TOLD THIS IS JUST HOW VEHICLE BRAKES UNTIL 34,000 WHEN TOLD THAT ALL PADS NEED REPLACEMENT AND ROTORS ARE WARPED. CHRYSLER REFUSES TO PAY OR ACKNOWLEDGE DEFECT DESPITE MY RECORD OF COMPLAINTS. RE: DRIVE SHAFT, VEHICLE CLUNKS AS STOPPING AND TAKES A LONG TIME SWITCHING GEARS. COMPLAINED AT 5,000, 9,000, 20,000, AND 34,000. DRIVE SHAFT SUPPOSEDLY REPLACED AT 5,000 AND 9,000 MILES, ALTHOUGH INDEPENDENT MECHANIC DOUBTS UPON REVIEW. CHRYSLER CONSIDERING ANOTHER REPLACEMENT AFTER 34,000 MILE COMPLAINT.*JB

  6. Service brakes, Hydraulic, Apr 29, 2002

    WHEN APPLYING BRAKES AT SPEED OVER 50MPH STEERING WHEEL VIBRATED, WHICH ALMOST CAUSED LOSS OF CONTROL. BRAKES SYSTEM HAS BEEN REPAIRED AT LEAST SEVEN TIMES. TOOK TO DEALER, AND DEALER INDICATED NORMAL WEAR OF BRAKES. PLEASE ADD VIN.*AK

  7. Service brakes, Hydraulic, Apr 29, 2002

    AT 21,500 MILES THIS IS MY THIRD SET OF ROTORS TO BE REPLACED.*AK

  8. Service brakes, Hydraulic, Apr 29, 2002

    THE BRAKES BEGAN PULSATING AND VIBRATING SLIGHTLY AND GOT WORSE. THE CONSUMER BELIEVES THE BRAKES WERE MADE FROM POOR MATERIAL. *YH

  9. Service brakes, Hydraulic, Apr 27, 2002

    FRONT AND REAR ROTORS HAVE FAILED (WARPED) SIX TIMES ON THIS VEHICLE. *AK

  10. Service brakes, Hydraulic, Apr 26, 2002

    WITHIN 8000-10000 MILESS FRONT ROTORS ARE WARPING. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK

  11. Service brakes, Hydraulic, Apr 25, 2002

    WHEN APPLYING BRAKES THEY WILL PULSATE AND STEERING WHEEL VIBRATE. TOOK VEHICLE TO DEALER, AND HAD ROTORS REPLACED; BUT, PROBLEM REOCCURRED. ROTORS WERE WEARING PREMATURELY. PLEASE ADD VIN. *AK

  12. Service brakes, Hydraulic, Apr 25, 2002

    NO SUM,MARY LISTED FOR ABOVE VEHICLE. *AK

  13. Service brakes, Hydraulic, Apr 23, 2002

    FRONT BRAKES ROTORS ARE CORRODED AND ARE PREMATURELY WEARING. CAUSE UNKNOWN.*AK

  14. Service brakes, Hydraulic, Apr 22, 2002

    FRONT ROTORS WENT OUT THREE TIMES WITHIN 50,000 MILES.*AK

  15. Service brakes, Hydraulic, Apr 18, 2002

    ROTORS ON THE DISC BRAKES WARP PREMATURELY CAUSING THE STEERING WHEEL TO WOBBLE WHEN THE BRAKES ARE APPLIED. THE DEALER HAS REPAIRED THE VEHICLE TWICE. NLM

  16. Suspension, Service brakes, Hydraulic, Apr 16, 2002

    WHEN APPLYING BRAKES AT HIGHWAY SPEEDS, VEHICLE STARTS VIBRATING AND PULSATING. TOOK VEHICLE TO DEALER AND HAD ROTORS REDONE, PROBLEM STILL EXISTS.*AK

  17. Service brakes, Hydraulic, Apr 16, 2002

    STEERING WHEEL VIBRATES WHEN BRAKING AT ANY SPEED.*AK

  18. Service brakes, Hydraulic, Apr 15, 2002

    WHILE DRIVING, FRONT BRAKE ROTORS BECAME WARPED, HAD THE PROBLEM REPAIRED. ONE MONTH LATER, THE SAME PROBLEM OCCURRED. PROBLEM HAS NOT BEEN REMEDIED. *AK *YD

  19. Service brakes, Hydraulic, Apr 12, 2002

    STEERING WHEEL WOULD VIBRATE AND THE BRAKE PEDAL WOULD PULSATE WHEN BRAKES ARE APPLIED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK *TT

  20. Service brakes, Hydraulic, Fuel system, Gasoline, Apr 11, 2002

    FRONT BRAKE ROTORS WERE REPLACED ONCE AND TURNED TWICE LESS THEN TWO YEARS, AND PROBLEM IS REOCCURRIING. DEALER NOTIFIED. *AK THE ENGINE WAS HARD TO START DUE TO FUEL PUMP MODULE FAILURE WHICH WAS REPLACED. *YH

  21. Service brakes, Hydraulic, Apr 11, 2002

    HELP, IS THERE ANYBODY OUT THERE THAT CARES ABOUT VEHICLE SAFETY REGARDING JEEP GRAND CHEROKEE'S WARPED ROTORS/BRAKE PADS? RECALL, RECALL, RECALL!!!!*AK

  22. Service brakes, Hydraulic, Apr 10, 2002

    WHEN APPLYING BRAKES, BRAKE PEDAL PULSATES AND STEERING WHEEL VIBRATES. TOOK TO DEALER, ROTORS WERE WARPED AND HAD TO BE REPLACED TWICE.*AK *TT

  23. Service brakes, Hydraulic, Apr 10, 2002

    CONSUMER HAD TO REPLACE THE ROTORS TWICE. ALSO, HAD DEALER TURN ROTORS BECAUSE VEHICLE HAS BEEN VIOLENTLY SHAKING. REFERRED CONSUMER TO MANUFACTURER. *AK

  24. Service brakes, Hydraulic, Apr 10, 2002

    WHEN APPLYING BRAKES, STEERING WHEEL VIBRATES, CAUSING ALMOST LOSS OF CONTROL. *AK

  25. Service brakes, Hydraulic, Apr 10, 2002

    WHEN APPLYING BRAKES, VEHICLE PULSATED. TOOK VEHICLE TO DEALER AND DEALER HAD ROTORS CHANGED TWICE. PROBLEM STILL OCCURS. *AK *TT