2000 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 1,829

Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.

Primary concernService brakes544 reports · 30% of complaints
Owner complaints1,829Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes544
  2. Hydraulic525
  3. Engine and engine cooling231
  4. Seats202
  5. Power train185
  6. Electrical system154
  7. Visibility130
  8. Latches/locks/linkages88

Recalls and investigations

  1. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  2. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  3. Exterior lightingJul 17, 2006

    CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

    TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

    Campaign 06E064000 on NHTSA.gov

  4. Engine and engine cooling, cooling system, fanJun 8, 2006

    ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.

    IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.

    DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 06V199000 on NHTSA.gov

  5. Exterior lighting, headlightsMar 13, 2006

    CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

    ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

    Campaign 06E023000 on NHTSA.gov

  6. Service brakes, hydraulicMar 13, 2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

    Campaign 06E022000 on NHTSA.gov

  7. Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006

    CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

    IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

    AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

    Campaign 06E011000 on NHTSA.gov

  8. Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

    THIS COULD RESULT IN A VEHICLE FIRE.

    DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 02V104000 on NHTSA.gov

  9. Fuel system, gasoline, storage, tank assemblyJul 17, 2000

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.

    SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

    DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.

    Campaign 00V195000 on NHTSA.gov

  10. Seat beltsFeb 4, 2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.

    THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.

    DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.

    Campaign 00V034000 on NHTSA.gov

  11. Air bags, frontalDec 2, 1999

    VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.

    THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.

    DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.

    Campaign 99V343000 on NHTSA.gov

  12. Steering, gear box (other than rack and pinion)Nov 4, 1999

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.

    THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.

    DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.

    Campaign 99V312000 on NHTSA.gov

Representative owner complaints: hydraulic

525 reports, newest first. Show all

  1. Service brakes, Hydraulic, Dec 13, 2001

    MY CHEROKEE HAS 14000MILES I HAVE HAD THE TRUCK FOR 2 YRS.I TOOK IT TO THE DEALERSHIP FOR THE FRONT END SHAKING AND THEY TOLD ME THAT THE ROTORS WERE WARPED.THE BRAKES ARE ONLY COVERED FOR 12000 MILES.IT COST ME 180.00 DOLLARS TO FIX,IT SEEMS TO ME THAT THE ROTORS SHOULD LAST LONGER THAN THAT JEEP SHOULD FIX THE PROBLEM OR NOBODY SHOULD BUY THEM

  2. Service brakes, Hydraulic, Wheels, Dec 12, 2001

    EVERY 3000 MILES BRAKES GO OUT. BRAKES AND CALIPERS HAVE BEEN REPAIRED FOUR TIMES. FRONT RIMS ARE HOT TO THE TOUCH. *AK CONSUMER STATES THAT THE PLASTIC HUB CAPS GET SOFT AND COME OFF, BOTH CALIPERS HAVE BEEN REPLACED ONCE, ROTORS REPLACED 4 TIMES AND TURNED ONCE, BRAKE PADS HAVE BEEN REPLACED 5 TIMES. *JB

  3. Service brakes, Hydraulic, Engine and engine cooling, Dec 11, 2001

    BRAKES ROTOR S ARE WARPED, AND WHEN CONSUMER APPLIES BRAKES, VEHICLE SHAKES. *AK

  4. Service brakes, Hydraulic, Dec 11, 2001

    BRAKE ROTORS ARE WARPED. DEALERSHIP IS AWARE OF PROBLEM.*AK

  5. Service brakes, Hydraulic, Dec 11, 2001

    ROTORS BECAME WARPED/ VIBRATED WHEN PUTTING ON BRAKES. STEERING VIBRATES VERY HARD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

  6. Service brakes, Hydraulic, Dec 7, 2001

    ABS BRAKE FAILURE. *AK

  7. Service brakes, Hydraulic, Dec 7, 2001

    WHEELS PULSATE AND SHAKE. CONSUMER TOOK VEHICLE TO DEALER, AND THEY RESURFACED ROTORS. ALSO, VEHICLE NEEDED REAR BRAKES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

  8. Service brakes, Hydraulic, Dec 6, 2001

    ROTORS VIBRATE WHEN APPLYING BRAKES FORM HIGH TO LOW SPEEDS. ROTORS ARE BADLY WARPED. *AK

  9. Service brakes, Hydraulic, Dec 5, 2001

    ROTORS AND PADS ON FRONT DISC BRAKES NEEDED TO BE REPLACED 3 TIMES IN 16,600 MILES.*AK

  10. Service brakes, Hydraulic, Dec 4, 2001

    WHILE TRAVELING IN RAIN OR ON WET ROADS BRAKES LOCK UP, AND IT FEELS ROUGH WHEN DEPRESSING BRAKES, RESULTING IN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION.*AK

  11. Service brakes, Hydraulic, Dec 2, 2001

    FRONT ROTORS HAVE WARPED 5 TIMES SINCE BUYING THE VEHICLE. *AK

  12. Service brakes, Hydraulic, Nov 29, 2001

    AT 9,000 MILES DEFECTIVE ROTORS CAUSED STEERING WHEEL TO VIBRATE SEVERELY WHEN BRAKES WERE APPLIED, DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A RECALL.*AK CONSUMER STATED THAT MANUFACTURER SHOULD HAVE SHARED THE EXPENSE OF REPLACING FRONT AND BACK PADS/ROTORS.*SLC

  13. Service brakes, Hydraulic, Nov 28, 2001

    WHEN APPLYING BRAKES, IT CAUSED STEERING WHEEL TO VIBRATE SEVERELY. VEHICLE HAS BEEN TO DEALER'S SHOP ON FOUR OCCASIONS AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

  14. Service brakes, Hydraulic, Nov 26, 2001

    THIS ROTOR DEFECT WAS RECOGNIZED AS A DEFECT IN THE 1999 MODEL AND IT IS THE SAME PROBLEM IN THE 2000 MODEL. YOR AGENCY HAS HUNDREDS OF COMPLAINTS RE THIS ISSUE AND A RECALL SHOULD BE ISSSUED. CHRYLSER HAS IGNORED THE ISSUE AND WILL ONLY REACT WHEN FORCED TO DO SO. ROTORS SHOULD NOT WEAR OUT AND BECOME DANGEROUS AFTER JUST 6000 MILES. PLEASE DO SOMETHING. *AK

  15. Service brakes, Hydraulic, Nov 26, 2001

    FIRST TIME CHRYSLER REPLACED THE FRONT ROTORS FREE OF CHARGE. THE SECOND TIME I WAS TOLD THAT WAS NOT COVERED UNDER WARRENTY AND ALL THREE OF FOUR ROTORS WERE TURNED AT MY COST. THE THIRD TIME I HAD A LOCAL GARAGE TURN ALL FOUR ROTORS DUE TO WARPAGE. THE CAR NOW IS STARTING TO SHOW WARPAGE AGAIN. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN BRAKING AT 60 MPH WITH THE WARPED ROTORS. I HAVE WRITTEN A LETTER TO CHRYSLER AND THEY HAVE STATED "NOT COVERED UNDER WARRENTY AND THAT THEY HAVE NOT HEARD OF ANY PROBLEMS". CENTRAL GARAGE TOLD ME THAT THEY SEE ALOT OF JEEPS LIKE MINE WITH WARPED ROTORS. I HAVE CONTACTED OTHER JEEP GARAGES AND THEY ALL STATED THAT THEY SEE ALOT OF MY STYLE OF JEEP WITH WARPED ROTORS. THIS IS MAJOR SAFETY FEATURE ON MY CAR AND I FEEL THAT CHRYSLER SHOULD ENGINEER A SOLUTION. I SHOULDN'T HAVE TO HAVE MY BRAKES REPAIRED EVERY 5-6000 MILES TO KEEP MY CAR SAFE TO DRIVE AND SPEND $400-$500 TO DO SO. *AK

  16. Service brakes, Hydraulic, Nov 15, 2001

    BRAKE ROTORS WERE WARPED, CAUSING STEERING WHEEL TO VIBRATE WHEN DRIVING. BRAKES WOULD NOT STOP VEHICLE PROPERLY. CONTACTED DEALER WHO STATED THAT VEHICLE WAS NOT COVERED UNDER WARRANTY AFTER 12500 MILES. *AK *JB

  17. Service brakes, Hydraulic, Nov 12, 2001

    BRAKE ROTORS WARP AND WARP AND WARP. A $30,000 CAR/SUV WITH A BRAKING SYSTEM THAT IS A TOTAL ENGINEERING FAILURE. NOW WITH 40,000 MILES, I'VE HAD THE BRAKE ROTORS TURNED THREE TIMES! THE DEALER WOULD DO NOTHING THE FIRST TIME BECAUSE BRAKES WERE NOT COVERED ON THE WARRANTY. I'LL NEVER BUY ANOTHER JEEP.*AK

  18. Service brakes, Hydraulic, Nov 7, 2001

    CONSUMER WAS TRAVELING ON THE HIGHWAY, WHEN HE APPLIED BRAKES VEHICLE SHOOK AND VIBRATED. DEALERSHIP WAS AWARE OF PROBLEM. THE MECHANIC OF THE DEALERSHIP MECHANIC INFORMED CONSUMER THAT BRAKE ROTORS WERE WARPED.*AK

  19. Service brakes, Hydraulic, Nov 7, 2001

    BRAKE ROTORS ARE WARPED. REQUIRE REPLACEMENT. DEALER AND MANUFACTURER REFUSE ANY RESPONSIBILITY. OWNER MUST PAY FOR ALL REPAIRS. WARRANTY ONLY 12,000MI.*AK

  20. Service brakes, Hydraulic, Nov 5, 2001

    FRONT BRAKE ROTORS WARP. I HAVE REPLACED THEM TWICE AND HAD THEM CUT ONCE, AND IT HAPPENDS EVERY 6,000 MILES OR SO.*AK

  21. Service brakes, Hydraulic, Oct 26, 2001

    ROTORS HAVE BECOME WARPED AFTER VERY SHORT TIME. FRONT SHIMMIES WHEN BRAKING. *AK

  22. Service brakes, Hydraulic, Oct 19, 2001

    WHEN APPLYING BRAKES FRONT END VIBRATES. HAD NOT CONTACTED DEALER. PLEASE ADD VIN. *AK

  23. Service brakes, Hydraulic, Oct 19, 2001

    BRAKE ROTORS WARPED OVER ONE DAY USE. CONTACTED DEALER, AND DEALER STATED BRAKES WERE OVERHEATED, AND NOT COVERED UNDER WARRANTY. *AK *YH

  24. Service brakes, Hydraulic, Engine and engine cooling, Power train, Exterior lighting, Oct 10, 2001

    ENGINE BLEWOUT WHILE DRIVING AT HIGHWAY SPEED OF 65-70 MPH. DEALER NOTIFIED. *AKVEHICLE JERKS WHILE IN MOTION AT HYWY SPEEDS. THE COMPRESSOR CLUTCH WAS DEFECTIVE AND WAS REPLACED. THE BRAKES PULSATE WHEN APPLIED. THE FRONT ROTORS WAS TURNED. BRAKES SHUDDER WHEN BRAKING FROM HIGHWAY SPEEDS. THE ROTORS WERE FOUND TO BE WARPED. THE ENGINE OVERHEATS. THE COOLING SYSTEM WAS FOUND TO BE UNDER HIGH PRESSURE. THE CYLINDER HEADS WERE REMOVED BECAUSE THEY WERE WARPED. THE ENGINE WAS REPLACED DUE TO WARPAGE. A BUMP IS FELT WHEN COMING TO A STOP. THE REAR DRIVESHAFT WAS REPLACED WITH REVISED PARTS PER TECHNICAL SERVICE BULLETIN. THE REAR END NOISE IS STILL APPARENT. A NEW SHAFT AND YOKE WERE INSTALLED. THE TRANSMISSION SHOFTS HARD ON ACCELERATION IN LOW GEARS. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. ACCELERATION IS STILL JERKY WHILE IN MOTION AND THE TURN SIGNALS AND HEADLIGHTS GO ON AND OFF AT RANDOM. CONSUMER ASKS FOR REIMBURSMENT OF MONIES PAID AND TO HAVE VEHICLE TRADED FOR ONE THAT CAN BE TRUSTED. *JG

  25. Service brakes, Hydraulic, Oct 10, 2001

    WHEN TRAVELING AT 60 MPH AND APPLYING BRAKES VEHICLE WILL SHAKE WHEN TRYING TO SLOWDOWN. CONTACTED DEALER, AND DEALER SOLVED PROBLEM. *AK CONSUMER STATED THE DEALER DISCOVERED THE PROBLEM AS BENT ROTORS.*SLC