2000 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 1,829

Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.

Primary concernService brakes544 reports · 30% of complaints
Owner complaints1,829Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes544
  2. Hydraulic525
  3. Engine and engine cooling231
  4. Seats202
  5. Power train185
  6. Electrical system154
  7. Visibility130
  8. Latches/locks/linkages88

Recalls and investigations

  1. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  2. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  3. Exterior lightingJul 17, 2006

    CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

    TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

    Campaign 06E064000 on NHTSA.gov

  4. Engine and engine cooling, cooling system, fanJun 8, 2006

    ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.

    IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.

    DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 06V199000 on NHTSA.gov

  5. Exterior lighting, headlightsMar 13, 2006

    CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

    ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

    Campaign 06E023000 on NHTSA.gov

  6. Service brakes, hydraulicMar 13, 2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

    Campaign 06E022000 on NHTSA.gov

  7. Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006

    CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

    IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

    AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

    Campaign 06E011000 on NHTSA.gov

  8. Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

    THIS COULD RESULT IN A VEHICLE FIRE.

    DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 02V104000 on NHTSA.gov

  9. Fuel system, gasoline, storage, tank assemblyJul 17, 2000

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.

    SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

    DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.

    Campaign 00V195000 on NHTSA.gov

  10. Seat beltsFeb 4, 2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.

    THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.

    DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.

    Campaign 00V034000 on NHTSA.gov

  11. Air bags, frontalDec 2, 1999

    VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.

    THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.

    DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.

    Campaign 99V343000 on NHTSA.gov

  12. Steering, gear box (other than rack and pinion)Nov 4, 1999

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.

    THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.

    DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.

    Campaign 99V312000 on NHTSA.gov

Representative owner complaints: hydraulic

525 reports, newest first. Show all

  1. Service brakes, Hydraulic, Mar 18, 2001

    EXACT PROBLEM AS DESCRIBED IN SERVICE BULLETIN NUMBER 050100A. THIS IS LIKELY TO RECUR!. NO SAFETY DEFECT MENTIONED. *AK

  2. Suspension, Service brakes, Hydraulic, Mar 17, 2001

    GOING 40 MPH FRONTEND BOUNCES,&PUTTING ON BRAKES,IT BOUNCES. *AK

  3. Service brakes, Hydraulic, Mar 12, 2001

    CONSUMER COMPLAINS THAT ROTOR, WHEN BRAKES ARE APPLIED, WILL FORCE VEHICLE TO JUMP INTO ANOTHER LANE OF TRAFFIC. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

  4. Service brakes, Hydraulic, Feb 20, 2001

    STEERING COLUMN VIBRATES WHEN BRAKES ARE APPLIED, ESPECIALLY DOWN HILL, CAUSING VEHICLE TO SHIMMY. STRONG VIBRATION ALLOWS CONSUMER NOT TO HAVE FULL CONTROL OF VEHICLE. DEALER ADVISED THAT BRAKES WARPED DUE TO OVERHEATING. *AK *SLC

  5. Service brakes, Hydraulic, Feb 20, 2001

    HAD REPLACED BRAKE ROTORS TWICE AND IS HAPPENING A THIRD TIME. CHRYSLER NEEDS TO BE INFORMED BY SOMEONE WITH AUTHORITY AND ACTION NEEDS TO BE TAKEN TO FIX THE PROBLEM. I HAVE ASKED FOR A REPLACEMENT VEHICLE AND WAS TOLD "NO" BY A SECRETARY OF CHRYSLER. THERE IS NO WAY OF TALKING TO ANYONE WHO HAS ANY STANDING OR WHO MAKES THESE DECISIONS. PLEASE HELP. SPENT A LOT OF MONEY ON VEHICLE THINKING THAT IT IS RELIABLE. PLEASE RESPOND WITH SOME ADVICE. *AK

  6. Service brakes, Hydraulic, Jan 31, 2001

    WHEN APPLYING THE BRAKES, THERE IS AN ABNORMAL AMOUNT OF DISTURBING BRAKE SQUEALING, EVEN IN OPTIMAL DRIVING CONDITIONS, BRAKE PADS CHANGED, BRAKE SQUEALING CONTINUES TO BE A PROBLEM. CJ

  7. Service brakes, Hydraulic, Jan 30, 2001

    FRONT BRAKE ROTORS HAVE BEEN REPLACED ,AND REAR SECONDARY BRAKE PADS AND SHOES WERE CRACKED DOWN THE MIDDLE. *AK

  8. Service brakes, Hydraulic, Jan 28, 2001

    BRAKES PULSATE WHEN BRAKING. CHEVROLET SAYS A RECALL ON JEEP ROTORS. JEEP (CRYSLER) SAYS NO. *AK

  9. Service brakes, Hydraulic, Jan 22, 2001

    BRAKES ARE NOISY AT ALL TIMES, SPEED OR WEATHER CONDITIONS DO NOT MATTER. JEEP DEALER SAIS THAT'S JUST THE WAY BRAKES ARE ON THIS VEHICLE. *AK

  10. Service brakes, Hydraulic, Jan 17, 2001

    WHEN BRAKES ARE APPLIED FRONT END PULSATES, AND STEERING WHEEL WOBBLES FROM LEFT TO RIGHT. DEALER HAS BEEN DUPLICATING PROBLEM.*AK

  11. Service brakes, Hydraulic, Jan 4, 2001

    WHEN BRAKING A VIBRATION IS FELT IN THE PEDAL. THIS FIRST OCCURRED AT APPROXIMATELY 8,000 MILES. THE BRAKE DISC WAS TURNED AND NEW PADS INSTALLED UNDER WARANTY. THE SAME PROBLEM OCCURRED AT APPROXIMATELY 16,000 MILES. DAIMLER CHRYSLER IS NOW SAYING THIS IS NOT A WARANTY ITEM BECAUSE THE VEHICLE HAS OVER 12,000 MILES. THERE IS AN OBVIOUS DEFECT WITH THE FRONT BRAKES. THE SOLUTION IS NOT TO KEEP TURNING THE DISKS AND INSTALLING NEW PADS. AFTER 3 TURNS THE DISKS WILL HAVE TO BE REPLACED AND THIS WILL LIKELY HAPPEN AFTER THE VEHICLE IS PASSED THE 3 YEAR 36,000 MILE WARRANTY PERIOD. *AK

  12. Service brakes, Hydraulic, Dec 27, 2000

    CONCERNED THAT FAILURE OCCURRED ON A VEHICLE THAT IS FAIRLY LIGHT DUTY. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

  13. Service brakes, Hydraulic, Dec 27, 2000

    WHEN SLOWING DOWN FROM 65 TO 55 OR LESS STEERLING WHEEL WILL SHAKE WHILE APPLYING BRAKES TOOK TO DEALERSHIP AND THEY SAID ITS NOT THAT BAD YET. COULD BE BALANCE OF TIRES OR BRAKES. WILL TAKE BACK FOR THE THIRD TIME.*AK

  14. Service brakes, Hydraulic, Dec 22, 2000

    FRONT BRAKE ROTORS WARPED AT 9,000 MILES, RESURFACED, WARPED AGAIN BY 18,000 MILES, ROTORS AND PADS REPLACED. WARPED AGAIN BY 23,000 MILES, DEALER REFUSED TO FIX. WARP CAUSED PULSATION AND STEERING WHEEL WOBBLE.*AK

  15. Service brakes, Hydraulic, Oct 4, 2000

    AT 19,000 MILES WHEN APPLYING BRAKES SEVERE VIBRATION AND PULSATION OCCURRED. PROBLEM BECAME MORE PRONOUNCED AT 22,000 MILES. *AK THE DEALER STATES BAD ROTORS WERE THE CAUSE AND ARE REDONE. *YH

  16. Service brakes, Hydraulic, Aug 22, 2000

    THE BRAKE ROTORS HAD TO BE RESURFACED AT APPROXIMATELY 9,000 MILES, WHILE UNDER A 12/12 WARRANTY. THESE ROTORS HAD TO BE RESURFACED AGAIN AT 22283 MILES, AT A COST OF $259.00 BECAUSE THE BRAKES WERE SURGING UPON APPLICATION AT LOW SPEEDS.

  17. Service brakes, Hydraulic, Aug 6, 2000

    REGARDING THE BRAKES: AFTER REPEATED (3 TIMES) COMPLAINTS ABOUT THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR (WHEN DRIVEN UNDER STOP AND GO COMMUTER-TYPE TRAFFIC) AND EACH TIME THERE WAS "NO TROUBLE FOUND" I FINALLY (ON 7/29/2000) DROVE INTO THE DEALERSHIP WITH THE PEDAL ALL THE WAY DOWN TO THE FLOOR. A MECHANIC WAS CALLED AND SAID THERE WAS DEFINITELY A PROBLEM AND THEY SUMMIZED "IT MUST BE THE MASTER CYLINDER". WITH RESPECT TO THE ENGINE: AFTER REPEATED COMPLAINTS (AT LEAST 3 TIMES) OF OIL LEAKING FROM UNDER THE ENGINE AND HAVING IT DISMISSED AS 1) SLOPPY OIL CHANGE, EXCESS OIL FROM LEFT ON ENGINE BLOCK, 2) FAULTY OIL FILTER, 3) REAR MAIN ENGINE SEAL (REAR MAIN WAS REPLACED) AND CONTINUING TO HAVE OIL LEAKS, ON 7/29/2000, I BROUGHT IT IN AND THE DEALERSHIP SAYS THE ENGINE IS "POROUS" AND THE ENTIRE ENGINE NEEDS REPLACEMENT. I WAS ADVISED TO NOT TAKE THE VEHICLE DUE TO THE BRAKE ISSUE. THE VEHICLE IS AT THE DEALERSHIP AWAITING ARRIVAL OF A NEW ENGINE AND REPLACEMENT AND ALSO INSTALLATION OF THE MASTER CYLINDER. WITH RESPECT TO THE DIFFERENTIAL WHINE, I HAVE BEEN TOLD TWICE "IT IS NORMAL" AND NOTHING WILL BE DONE.. *AK

  18. Service brakes, Hydraulic, Tires, Jul 22, 2000

    ALL TREAD WORN OFF RIGHT FRONT TIRE AFTER 5500 MILES AND TIRE GOES FLAT. JEEP DEALER AND GOODYEAR TIRE DEALER SAY ALIGNMENT OK. GOODYEAR SAYS POSSIBLE WHEEL BEARING FAILURE CAUSING TIRE TO DRAG. JEEP WILL NOT INSPECT BEARING. AFTER 2 HRS DRIVING AT 25MPH CANNOT STEER CAR, BRAKING CAUSES STEARING WHEEL TO VIBRATE, TOUCHING LUG NUTS WILL BURN FINGER, HUB AND BRAKE ROTOR HOT. *AK( DOT NUMBER: )

  19. Service brakes, Hydraulic, Jul 19, 2000

    PREMATURE WARPING OF BRAKE ROTORS. PLEASE PROVIDE FURTHER DETAILS. *AK

  20. Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Jun 26, 2000

    FUEL WAS LEAKING FROM TAIL PIPE, AND FUMES ENTERED THE PASSENGER'S COMPARTMENT. DEALER REPLACED FUEL INJECTOR AND POWER CONTROL MODULE. *AK *ML

  21. Service brakes, Hydraulic, Jun 20, 2000

    THE FRONT END OF THE VEHICLE SHIMMIED WHEN THE BRAKES ARE APPLIED DUE TO WARPED ROTORS. YH

  22. Service brakes, Hydraulic, Air bags, Jun 13, 2000, crash

    CONSUMER WAS INVOLVED IN A HIGH SPEED FRONTAL COLLISION IN WHICH DRIVER'S/ PASSENGER'S AIR BAGS DID NOT DEPLOY. ALSO, ABS BRAKES LOCKED UP, CAUSING EXTENDED STOPPING DISTANCE. PLEASE GIVE ANY FURTHER DETAILS. *AK

  23. Service brakes, Hydraulic, Jun 5, 2000

    A GREAT DEAL OF PRESSURE NEEDS TO BE APPLIED IN ORDER TO ADEQUATELY BRING VEHICLE TO A COMPLETE STOP. BRAKES FEEL SPONGY.*AK

  24. Service brakes, Hydraulic, Apr 14, 2000

    BRAKES FAILED. YH

  25. Service brakes, Hydraulic, Power train, Jan 31, 2000

    THE FIRST WEEK I OWNED MY BRAND NEW VEHICLE, IT STARTED CLUNKING AND JERKING. SEVERAL WEEKS LATER, THEY REPLACED THE DRIVE SHAFT. I CONTINUE TO HAVE SIMILAR AND OTHER PROBLEMS WITH THE TRANSMISSION, GEAR SHIFTING, BRAKES, ETC...I INQUIRED OF THE DEALERSHIP WHETHER OR NOT THERE WERE ANY REPORTED MANUFACTURERS DEFECTS AND THEY SAID NO. THEY LIED.