2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints: hydraulic
525 reports, newest first. Show all
Service brakes, Hydraulic, Aug 14, 2004
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO.I HAD THE ROTORS RESURFACED TWICE AND THE ROTORS AND CALIPERS REPLACED ONCE IN 20,000 MILES.THE JEEP HAS 27,000 MILES NOW AND IS STARTING TO SHAKE WHEN YOU APPLY THE BRAKES.WHY HASN'T THERE BEEN A RECALL. *AKI
Service brakes, Hydraulic, Aug 13, 2004
WHILE DRIVING AT 60 MPHN VEHICLE VIBRATED WHEN BRAKES WERE APPLIED. *AK
Service brakes, Hydraulic, Jul 22, 2004
THE BRAKE PEDAL PULSATED WHEN IT WAS APPLIED. IN ADDITION, THE STEERING WHEEL JERKED WHEN THE BRAKE PEDAL WAS APPLIED. THE BRAKE ROTORS WERE CUT AT 7,000 MILES, REPLACED AT 13,0000 MILES AND CUT AGAIN AT 19,000 MILES. THE FAILURE HAS RECURRED AT 28,000 MILES. THE DEALERSHIP INDICATED THIS FAILURE HAPPENED BECAUSE OF THE QUALITY OF STEEL USED COMBINED WITH HEAT CAUSED THE ROTOR TO WRAP. *JB
Service brakes, Hydraulic, Jul 22, 2004
AT SPEEDS OF 50 TO 60 MILES AN HOUR WHILE BRAKING OR IF A BUMP IS HIT IN THE ROAD, FRONT TIRE VIBRATION OCCURS AND WILL ONLY STOP WHEN SPEED IS LOWERED TO BELOW 40 MPH. AFTER TYPING IN "JEEP CHEROKEE FRONT END VIBRATION" ON INTERNET SEARCH DID I FIND THAT THIS PROBLEM IS PRESENT IN ALL CHEROKEES. IT SEEMS THAT THE PROBLEM STEMS FROM THE BRAKE CALIPERS WARPING THE ROTORS EVERY 8-10 THOUSAND MILES. THIS IS RIDICULOUS AND IS A SAFETY ISSUE. THIS VIBRATION MOVES THE STEERING SIDE TO SIDE VIOLENTLY. *JB
Steering, Suspension, Service brakes, Hydraulic, Power train, Jul 21, 2004
1. TRANSMISSION: HAVING PROBLEMS SHIFTING FROM 2ND GEAR TO 3RD GEAR UNTIL CAR IS FULLY WARMED; OCCASIONALLY, THE CAR STALLED DUE TO THE GEAR NOT SHIFTING PROPERLY; 2. BRAKE ROTORS: ROTORS WARP WITHIN 12,000 MILES; CHANGED NEW ROTORS AND PADS THREE TIMES; 3. ALIGNMENT: PULLS TO THE RIGHT SUMMARY: TRANSMISSION & BRAKE ROTORS ARE KNOWN PROBLEMS BY DAILERCHRYSLER---UNSAFE VEHICLE. *LA
Service brakes, Hydraulic, Jul 15, 2004
BRAKE ROTORS AND PADS REPLACED EVERY 10,000 MILES. THE LAST TIME VEHICLE WAS REPAIRED, THE ROTORS, PADS AND CALIPERS WERE REPLACED. CONSUMER STATED BRAKES WERE REPLACED THREE TIMES. DEALER CLAIMED IT WAS NOTHING WRONG WITH THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *NM
Service brakes, Hydraulic, Equipment, Jul 7, 2004
PROBLEM PERTAINS TO ROTORS, DISCS & CALIPERS ON A 2000 JEEP GRAND CHEROKEE.PROBLEMS CAUSE SEVERE VIBRATION & SHIMMYING WHEN BRAKES ARE APPLIED FROM 15 TO 55 MPH.WAS UNAWARE THE DEALERSHIP RESURFACED ROTORS BETWEEN 7,000 & 8,000 MILES WHEN TAKED IN FOR AN OIL CHANGE IN 2001.PROBLEMS OCCURED AGAIN IN 2002 AT 14,500 MILES-ROTORS WERE RESURFACED AGAIN & THEY INFORMED US THEN THAT THE ROTORS WERE ALREADY RESURFACE ONCE IN 2001.PROBLEMS OCCURED AGAIN IN 2003 AT 23,600 MILES-ROTORS,BRAKE PADS & CALIPERS WERE ALL REPLACED.HAVING MORE PROBLEMS NOW JULY 7,2004-ROTORS ARE WARPED AGAIN AT 29,500 MILES. THIS IS A VERY DANGEROUS VEHICLE TO OPERATE IN THE MOUNTAINS OF PENNSYVLANIA.I WOULD LIKE TO HAVE THE NHTSA RECALL THIS VEHICLE AND HAVE IT REPAIRED PROPERLY.*AK
Service brakes, Hydraulic, Jul 6, 2004
WHEN DRIVING AT AN UNDETERMINED SPEED, THE FRONT END VIBRATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE FRONT ROTORS FAILED. THE CONSUMER STATED THAT FRONT ROTORS WERE REPLACED THREE TIMES, EVERY 15,000 MILES. *AK THE CONSUMER FOUND THREE OTHER VEHICLES OF THE SAME MAKE/MODEL EXPERIENCED THAT SAME PROBLEM. *SC *JB
Service brakes, Hydraulic, Jul 3, 2004
I HAD A 2000 JEEP GRAND CHEROKEE WITH ABOUT 35,000 MILES ON IT. IN THE COURSE OF MY OWNERSHIP (ABOUT 3 YEARS) I HAD THE BRAKES WORKED ON AT LEAST 3 TIMES. THE FIRST TIME THEY REPLACED THE ROTORS, THE SECOND TIME THEY REPLACED THE ROTORS AND THE CALIPERS. THE 3RD TIME (AFTER THE WARRANTY PERIOD) THEY REPLACED SOMETHING ELSE AND THEN HAD THE GALL TO CHARGE ME FOR IT.*AK FIXING BRAKES AT A RATE OF ABOUT EVERY 12,000 MILES IS ABSOLUTELY OUTRAGEOUS. I CAN'T BELIEVE THIS VEHICLE HAS NOT BEEN RECALLED TO ACTUALLY CORRECT THE PROBLEM. IT IS A SERIOUS PROBLEM THAT CAN CAUSE LOSS OF CONTROL OF THE VEHICLE.
Service brakes, Hydraulic, Jul 2, 2004
WHILE DRIVING AT ANY SPEED CONSUMER FELT PULSATION IN THE BRAKE PEDAL. DEALER EXAMINED THE VEHICLE AND FOUND THAT THE ROTORS WERE WARPED. THE ROTORS WERE REPLACED. HOWEVER, THE ROTORS NEEDED TO BE REPLACED AGAIN. *AK
Service brakes, Hydraulic, Jun 29, 2004
WHILE DRIVING 20 MPH THE VEHICLE VIBRATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS NEEDED TO BE REPLACED BECAUSE THEY WERE WORN. AFTER THE PARTS WERE REPLACED THE PROBLEM RECURRED. *NM *SC *JB
Service brakes, Hydraulic, Jun 28, 2004
WHILE CONSUMER WAS DEPRESSING THE BRAKE PEDAL AT ANY SPEED IT PULSATED. VEHICLE WAS SERVICED SIX TIMES FOR BRAKES AND ROTORS, BUT PROBLEM RECURRED.*AK
Service brakes, Hydraulic, Jun 14, 2004
WHILE BRAKING VEHICLE PULSATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS FAILURE MADE IT DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE WHILE STOPPING. THE VEHICLE IS ONLY DRIVE APPR. 8000 MILES PER YEAR YET THIS PROBLEM HAS OCCURRED FOR THE LAST FOUR YEARS. THE VEHICLE'S WARRANTY HAS EXPIRED AND THE PROBLEM HAS NOT BEEN FIXED. *NM
Service brakes, Hydraulic, Power train, Tires, Jun 14, 2004
THE ROTORS WERE WARPING AND CAUSED THE BRAKES TO WEAR PREMATURELY. THE DEALER WAS NOTIFIED. *AK THE TRANSMISSION DISPLAYED SLIPPING AND THERE WAS A FLAT SPOT ON THE TIRE(S). *SC *JB
Service brakes, Hydraulic, Jun 9, 2004
DEFECTIVE BRAKES ON 2000 JEEP GRAND CHEROKEE. SEVERE VIBRATION OF STEERING WHEEL AND VEHICLE WHEN BRAKING. OCCURRED AT 10,721 MILES, 36760 MILES, AND NOW AT 57,000 MILES. FIXED BY CHRYSLER FIRST 2 TIMES, REFUSED TO FIX THE 3RD TIME. DEALER SAYS 4/5 COMPLAINTS PER WEEK FOR 2000-2004 GRAND CHEROKEES. ROTORS KEEP WARPING DUE TO BAD METALURGY [PER SERVICE MANAGER. VIBRATES SO HARD IT WILL TAKE THE WHEEL OUT OF YOUR HANDS IF NOT HOLDING TIGHT.*AK
Service brakes, Hydraulic, Jun 7, 2004, fire
THE FRONT BRAKE ROTORS ON MY 2000 JEEP GRAND CHEROKEE WARPE ABOUT EVERY 10,000 MILES. I AM ABOUT TO REPLACE THEM FOR THE THIRD TIME AT 42000 MILES! AT 31000 MILES, THE LOCAL JEEP DEALER INSTALLED A "FIT" KIT" WHICH OBVIOUSLY HAS NOT WORKED. THE BRAKE PROBLEM IS AN OBVIOUS SAFETY PROBLEM. THE FIRST TIME THAT THIS HAPPENED, I WAS TRAVELING DOWN A STEEP ROAD IN THE SIERRA/NEVADA MOUNTAINS AND ALMOST LOST CONTROL OF THE VEHICLE. THE VEHICLE EXPERIENCED SEVERE SHAKING AND STEERING WHEEL JERKING DURING BREAKING. I HAD TO GEAR DOWN AND TRAVEL VERY SLOWLY UNTIL I REACHED LEVEL GROUND. AFTER INTENSE QUESTIONING, THE DEALER (JOE KERLEY: SAN JOSE CA) ACKNOWLEDGED THE FREQUENCY OF THIS PROBLEM. SO HAS CHRYSLER VIA THE "REPAIR KIT". A CALL TO CHRYSLER INDICATED THAT THEY WONT ACT BECAUSE ROTERS ARE AN WEAR ITEM. I BELLIEVE THAT THERE IS A DESIGN FLAW THAT HAS THE POTENTIAL TO HURT OR KILL SOMEONE. PLEASE GET ON THE BALL AND INVESTIGATE AND ORDER A RECALL. *AK
Service brakes, Hydraulic, May 29, 2004
ROTORS ON VEHICLE WARPED AT 14,000 MILES. DEALER REPLACED THEM. NOW AFTER ANOTHER 14,000 MILES THEY ARE WARPED AGAIN. DEALER SAYS THEY ARE HAVING NUMEROUS COMPLAINTS REGARDING WARPED ROTORS. THIS IS A SEVERE SAFETY ISSUE. WHEN BRAKING THE VEHICLE, STEERING WHEEL AND BRAKE PEDAL SHAKE AND SHIMMY EXCESSIVELY MAKING IT DIFFICULT TO CONTROL THE VEHICLE. DEALER WON'T REPAIR UNLESS I PAY FOR IT. CHRYSLER CUSTOMER SERVICE WON'T ASSIST, THEY SAY WRITE A LETTER TO LET US KNOW. AFTER FINDING THIS WEBSITE I AM THOROUGHLY DISGUSTED WITH CHRYSLER'S LACK OF CONCERN FOR THIS SAFETY ISSUE. WILL CHRYSLER WAIT UNTIL THERE IS A FATALITY BEFORE THEY ISSUE A RECALL? NO MORE CHYRSLER PRODUCTS IN THIS HOUSEHOLD. *LA
Service brakes, Hydraulic, May 28, 2004
ROTOR ARE WARPING AT 15,000 MILE INTERVALS. DEALER SAYS THEY ARE HAVING NUMEROUS COMPLAINTS REGARDING WARPED ROTORS. THIS IS A SEVERE SAFETY ISSUE. WHEN BRAKING THE VEHICLE, STEERING WHEEL AND BRAKE PEDAL SHAKE AND SHIMMY EXCESSIVELY. DEALER REPLACED ROTORS AT 14,804 MILES. VEHICLE NOW HAS 31,255 MILES AND EXACT SAME PROBLEM IS OCCURRING. DEALER WON'T REPAIR UNLESS I PAY FOR IT. CHYRSLER CUSTOMER SERVICE WON'T AUTHORIZE ANY REPAIR, JUST SAID WRITE A LETTER. DISGUSTED WITH CHRYSLER AFTER SEEING THIS WEBSITE. WILL CHRYSLER WAIT UNTIL THERE IS A FATALITY BEFORE THEY PUT IN A RECALL? NO MORE CHRYSLER VEHICLES IN THIS HOUSEHOLD. *LA
Service brakes, Hydraulic, May 25, 2004
WHEN THE BRAKES WERE APPLIED THEY PULSATED, THIS CAUSED EXTENDED STOPPING DISTANCE. PLEASE PROVIDE MORE INFORMATION. *JB
Service brakes, Hydraulic, May 19, 2004
WHILE DRIVING 35 MPH VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER MAINTAINED CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE ROTORS NEEDED TO BE REPLACED DUE TO CORROSION. MECHANIC REPLACED THE ROTORS SEVEN TIMES, BUT PROBLEM RECURRED. *AK
Service brakes, Hydraulic, Equipment, May 19, 2004
WHILE I AM GENERALLY VERY SATISFIED WITH MY 2000 JEEP GRAND CHEROKEE, I AM WRITING TO COMPLAIN ABOUT A CHRONIC PROBLEM I HAVE EXPERIENCED. IN 2000, WHEN THE VEHICLE WAS VERY NEW, I NOTICED VIBRATION IN THE STEERING WHEEL. MY JEEP WAS REPAIRED FOR WARPED ROTORS AND THE BRAKE PADS WERE REPLACED AND THE ROTORS CUT. THEN, IN 03/02, I HAD THE SAME PROBLEM AND THE VEHICLE WAS REPAIRED FOR THE SECOND TIME. THEN AGAIN IN 03/03, THE SAME PROBLEM! THIS TIME, THE FOLKS AT RAMSEY JEEP TOLD ME THAT THEY WERE INSTALLING A "KIT" THAT WOULD SOLVE THE PROBLEM FOR GOOD. AT THIS TIME, I WAS VERY HAPPY TO KNOW THAT JEEP REALIZED THE PROBLEM AND THOUGHT MY TROUBLES WERE OVER. NOW IN 04/04, I AM SORRY TO REPORT THAT I AM EXPERIENCING THE SAME VIBRATION IN THE STEERING WHEEL AND I DON'T NEED THE TECHNICIANS AT JEEP TO TELL ME WHAT THE PROBLEM IS. THE ROTORS WILL REQUIRE REPLACEMENT FOR THE FOURTH TIME IN $60000 MILES. *AK
Service brakes, Hydraulic, May 17, 2004
THE VEHICLE HAD AN ONGOING PULSATION PROBLEM WITHIN THE BRAKE PEDAL WHEN IT WAS DEPRESSED. THE TECHNICAL SERVICE BULLETIN 0500302RB DEALT WITH THIS ISSUE, AND STATED THAT THE FRONT ROTORS SHOULD BE REPLACED BECAUSE THEY WARPED. THE DEALERSHIP REPLACED THE ROTORS. THE PULSATION RECURRED WITHIN 7000 MILES, AND ROTORS WERE TURNED. THE PULSATION RECURRED WITHIN 10,000 MILES. THEN THE FRONT ROTORS AND CALIPERS WERE REPLACED. PULSATION RECURRED WITHIN 10,000 MILES. *AK *NM *SC
Service brakes, Hydraulic, Equipment, May 13, 2004
I OWN A JEEP GRAND CHEROKEE LIMITED W/ 36,000 MILES BRAKES PULSATE AT 40 MPH AND ALMOST OUT OF CONTROLL @ 55 MPH AND OVER WHEN APPLYING BRAKES. ALMOST SIDE SWIPED A BUS WITH MY CHILD IN CAR TO KEEP IT ON THE ROAD. HAVE RETURNED TO DEALER ( JOHN IRISH AUTO PLAZA SAN RAFAEL CA) JIM GRAVES HAS BEEN VERY UNDERSTANDING. ITS NOT THE DEALER I AM UPSET IT IS WITH CHRYSLER/ DAIMLER!!! THEY HAVE A SERIOUS PROBLEM , ARE THEY WAITING FOR SOMEONE TO DIE!!! THEY REPLACE WITH THE SAME DEFECTIVE ROTORS THEY SHOULD PROVIDE ANOTHER BRAKE ROTOR SYSTEM TO SEE IF IT TAKES CARE OF THE PROBLEM. I HEAR STILLEN HAS SOMETHING THAT MAY WORK. HISTORY: 8181 MILES BRAKES SHIMMY; EXCESSIVE RUN OUT, 9377 MILES REPLACE FRONT ROTORS, 15832 MILES FRONT & REAR HAVE EXCESSIVE RUN OUT RESURFACED F & R ROTORS,21293 MILES SHIMMY EXCESSIVE RUN OUT; REPLACED FRONT CLIPPERS & ROTORS, 26,133 MILES F & R ROTORS HAVE RUN OUT, 28921 MILES VIBRATION F & R ROTORS HAVE EXCESIVE RUN OUT; RESURFACES F & R ROTORS. 29450 NEED REAR BRAKES, 29492 MILES REPLACED REAR BRAKES AND ROTORS. 33101 MILES SHIMMY VIBRATION F & R ROTORS HAVE EXCESSIVE RUN OUT. RESURFACED F & R ROTORS. 36202 MILES VIBRATIONS AGAIN TAKING BACK TO DEALER. MANAGER AGREED THIS IS REALLY BAD! *AK
Service brakes, Hydraulic, May 12, 2004
WHEN PRESSING ON THE BRAKE PEDAL AT ANY SPEED VEHICLE VIBRATED FROM THE FRONT END. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC I DETERMINED BOTH FRONT ROTORS FAILED. THE CONSUMER STATED THAT FRONT ROTORS WERE REPLACED OVER NINE TIMES, STARTING AT 5,000 MILES OF OWNING THE VEHICLE ,AND CURRENTLY THE VEHICLE WAS AT 36,202 MILES. CONSUMER INFORMED CHRYSLER ON TWO OCCASIONS ABOUT THIS ISSUE. *AK
Service brakes, Hydraulic, May 11, 2004
WHILE APPLYING THE BRAKES PEDAL PULSATED, AND STEERING WHEEL SHOOK. DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE BRAKE PADS AND BOTH FRONTAL ROTORS. *AK