2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints: power train
185 reports, newest first. Show all
Power train, Sep 24, 2000
INTERMITANT, INCREASINGLY FREQUENT, UNEXPECTED DOWN-SHIFTING AND UP-SHIFTING AT DIFFERENT SPEEDS WITH ASSOCIATED TRANSMISSION JERKS AND BANGS OF VARYING BUT SEVERE INTENSITY. DEALER ADMITS CANNOT REPAIR VEHICLE AFTER 5 ATTEMPTS IN LAST 11 MONTHS INSPITE OF ONGOING CONTACT WITH MANUFACTURER AND REPLACEMENT OF ALL ASSOCIATED ELECTRICAL AND COMPUTER COMPONENTS. DEALER ADMITS VEHICLE IS UNSAFE AND WILL NOT RELEASE IT. VEHICLE HAS BEEN OUT OF SERVICE FOR 37 DAYS, INCLUDING 21 DAYS AS OF THIS WRITING SINCE LAST RETURN.
Power train, Jul 20, 2000
WHILE DRIVING VEHICLE SWAYED OVER TO THE SIDE WHICH COULD CAUSE A LOSS OF VEHICLE CONTROL. LOCATION OF THE REAR AXLE IS A 13 1/2 INCH DIFFERENT FROM THE REST OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Power train, Jul 8, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Power train, Jul 4, 2000
THIS HAS BEEN AN ONGOING PROBLEM, THE REAR AXLE HAS A WHINING NOISE AT ALL SPEEDS BUT REALLY LOUD AT 50 TO 60 MPH. I'VE HAD THE DEALER WORK ON IT SIX TIMES THE ZONE MECHANIC ASSISTED THE LAST TWO TIMES AND THEN THEY WENT INTO THE FROUNT END, THERE WAS NOTHING WRONG WITH THE FROUNT AXLE. *AK
Suspension, Power train, Jun 19, 2000
SINCE THE FIRST DAY OF OWNERSHIP OF NEW JEEP CHEROKEE 10/3/1999, THERE HAS BEEN A GRINDING SOUND COMING FROM THE 4-WHEEL DRIVE TRANSFER CASE. SELLING DEALER REPLACED TRANSFER CASE LUBRICANT. MECHANIC SAID CHRYSLER USED "SUBSTANDARD" LUBRICANT. GRINDING CONTINUED. REPEATED ATTEMPTS FOR SELLING DEALER (BEGNAL MOTORS) TO FIX WERE NOT SUCCESSFUL. DIFFERENTIAL REPLACED AT 9585 MILES BY SAWYER MOTORS IN SAUGERTIES NEW YORK. METAL SHAVINGS FOUND IN TRANSFER CASE. WARPING IN GEAR BOLT HOLES. DEALER SAID TRANSFER CASE SHOULD BE "PRISTINE" AT 9,000 MILES. GRINDING RETURNED AT 13,000. WORSE ON DECELERATION AND DURING RAIN. JEEP ZONE REP. SAYS CHRYSLER IS AWARE OF THE PROBLEM. DOESN'T KNOW HOW TO FIX IT. EVEN SAID PROBLEM IS "NORMAL". THIS EXACT PROBLEM REPORTED SEVERAL TIMES BY NTSHA IN 1999 MODEL. ON 6/19/2000 CHRYSLER REP. WANTS TO REPLACE ENTIRE TRANSFER CASE. VALUE OF VEHICLE HAS BEEN REDUCED. WILL LOSE 5,000 IF I SELL NOW. UNSURE OF SAFETY ISSUES. CHRYSLER CUSTOMER SUPPORT IS SHAMEFUL. THEY HAVE LOST RECORDS OF MY CALLS. HOWEVER, CHRYSLER REP EXPLAINED IF 4-WHEEL DRIVE LEVER IS PLACED IN THE WRONG POSITION, DAMAGE CAN OCCUR. SAWYER MOTORS OWNER BOB SIRACASANO SAYS HE DROVE ANOTHER 2000 MODEL THAT DIDN'T MAKE THE SOUND. ZONE REP. PETER HEWITT SAYS HE CANNOT GUARANTEE THAT ONCE THE TRANSFER CASE IS REPLACED, THE SOUND WILL NOT GO AWAY. THIS UNACCEPTABLE. THIS IS A DEFECT. DO YOU AGREE? I HAVE HAD A LOANER CAR FOR 21 DAYS. I SPENT $24,000 AND NOW KNOW CHRYSLER HAS A TRACKRECORD OF USING POOR QUALITY PARTS, BAD CUSTOMER SUPPORT AND UNCOOPERATIVE DEALERSHIPS. CONSUMERS NEED THE NHTSA TO STAND UP FOR US! PLEASE INVESTIGATE. THANK YOU.*AK
Power train, Vehicle speed control, Mar 7, 2000
THE SPEED CONTROL WILL NOT HOLD A CONSISTANT SPEED, IT WILL SLOWLY DROP IN SPEED ON LEVEL GROUND, DOWN HILL, AND UP HILL. WHEN THE SPEED DROPS TO A CERTAIN LEVEL THE TRANSMISSION WILL SHIFT TO A LOWER GEAR AND THEN FOUNDER SOME MORE. THE DEALERSHIP DOESN'T SEEM TO BE ABLE TO FIND ANYTHING WRONG WITH THE UNIT FROM THEIR COMPUTER CHECKING. I HAVE BEEN TO THE DEALERSHIP 4 TIMES WITH NO LUCK. *AK
Power train, Feb 28, 2000
THE VEHICLE WHINES AND HOWLS DUE TO DEFECTIVE DIFFERENTIAL. YH
Power train, Feb 14, 2000
EXCESSIVE DRIVELINE WHINE AT SPEEDS ABOVE 55MPH, WHEN ACCELERATING & DECELERRATING. VERY ANNOYING/ UNABLE TO REMEDY SITUATION WITH DEALER. CALLED JEEP CUSTOMER SERVICE. NO HELP AT ALL, DEALER SAYS NORMAL.
Service brakes, Hydraulic, Power train, Jan 31, 2000
THE FIRST WEEK I OWNED MY BRAND NEW VEHICLE, IT STARTED CLUNKING AND JERKING. SEVERAL WEEKS LATER, THEY REPLACED THE DRIVE SHAFT. I CONTINUE TO HAVE SIMILAR AND OTHER PROBLEMS WITH THE TRANSMISSION, GEAR SHIFTING, BRAKES, ETC...I INQUIRED OF THE DEALERSHIP WHETHER OR NOT THERE WERE ANY REPORTED MANUFACTURERS DEFECTS AND THEY SAID NO. THEY LIED.
Power train, Jan 7, 2000
DRIVESHAFT AND YOKE ARE DEFECTIVE IN THE JEEP GRAND CHEROKEE. THIS IS A KNOWN PROBLEM TO CHRYSLER AND THE REFUSE TO FIX IT. I PAID OVER $39000 FOR MY VEHICLE, AND I'M CONVINCED THAT IT IS NOT SAFE AT HIGHWAY SPEEDS. THERE ARE SEVERAL CLASS ACTION LAWSUITS UNDERWAY AGAINST JEEP FOR THIS SAME PROBLEM. THEY HAVE EVEN SET UP COMPLAINT FORUMS IN SOME AUTOMOBILE REVIEW WEB SITES. I WOULD APPRECIATE ANY HELP YOU MAY BE ABLE TO PROVIDE IN THIS MATTER. CHRYSLER KNOWS OF THE PROBLEM BUT AFTER 4 SERVICE ATTEMPS THEY CANT FIX IT. *AK