2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints: seats
202 reports, newest first. Show all
Seats, Jan 14, 2011
THE DRIVER'S SIDE SEAT IN MY 2000 JEEP GRAND CHEROKEE, GOT WOBBLY AND EVENTUALLY BROKEN ONE SIDE OF THE RAILS TO THE POINT WHERE THE SEAT HAS BECOME DANGEROUSLY WOBBLY AND UNCOMFORTABLE TO SIT IN. *TR
Seats, Jan 13, 2011
2000 JEEP GRAND CHEROKEE LAREDO , I WAS DRIVING TO WORK 80 MPH ON THE HIGHWAY AND ALL THE SUDDEN MY SEAT DRIVER BROKE I NEARLY CRASHED I SPUN THREE TIMES BEFORE COMING TO A STOP...... TWO DAYS LATER MY BOTHERS DRIVER SEAT BROKE. I DID SOME RESEARCH ONLINE AND THIS IS A SYSTEMIC PROBLEM. I AM EVEN CONSIDERING LEGAL ACTION. I COULD HAVE DIED, TRY TO EXPLAIN THAT TO MY WIFE THAT I DIED BECAUSE THE DRIVER SEAT BROKE. *TR
Seats, Jan 10, 2011
NO EVENT CAUSED THIS FAILURE . CAR HAS NOT BEEN IN ACCIDENT OR MISUSED EVER. THE DRIVERS SEAT BROKE FREE FROM THE SLIDERS. METAL ACTUALLY RIPPED AROUND BOLTS. CAUSED SEAT TO FALL BACKWARD AS I WAS DRIVING. CURRENTLY HAVE SEAT CLAMPED TO SEAT BRACKET AS I LOOK FOR NEW ONES. JEEP SWEARS ITS NOT A BIG PROBLEM AS IT MADE MILLIONS OF GRAND CHEROKEES. SEATS CAN'T BE FOUND IN JUNK YARDS AND THOUSANDS OF COMPLAINTS ONLINE. I WONDER HOW MANY HAVE BEEN INJURED OR DIED BECAUSE OF ACCIDENTS CAUSED BY SEAT FAILURE. GUESS ITS HARD TO TELL AS I AM SURE FAILURE OF SEAT BLAMED ON ACCIDENT MOST OF TIME. *TR
Seats, Jan 5, 2011
2000 JEEP GRAND CHEROKEE DRIVER SEAT FRAME BROKE. BEGAN WOBBLING THEN CRACKED WHILE I WAS DRIVING THE VEHICLE CAUSING THE SEAT TO FALL FORWARD THEN BACKWARDS. *TR
Seats, Jan 4, 2011
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO 4X4. ABOUT A YEAR OR MORE AGO, MY FRONT DRIVER'S SEAT BEGAN TO "WOBBLE"... IT WAS ONLY A VERY MINUSCULE AMOUNT AT FIRST, BUT HAS GRADUALLY INCREASED IN SEVERITY AND IS NOW A COMPLETELY BROKEN SEAT. THE LEFT SIDE OF THE DRIVER'S SEAT CAN COMPLETELY BE LIFTED UP ON ITS SIDE AND IS FULLY DETACHABLE. THE BRACKETS AND SEAT MOUNT UNDER THE SEAT HAVE BROKEN COMPLETELY AND THE METAL IS SNAPPED. THIS IS A VERY SERIOUS PROBLEM AS THE DRIVER SEAT MAY COMPLETELY DETACH SPORADICALLY DURING OPERATION. VISITING A BODY SHOP AT THE BEGINNING OF 2010 I WAS TOLD THAT REPLACING THE SEAT WOULD COST AT LEAST $500.00 AND THAT THE MOST COST EFFICIENT METHOD WOULD BE TO CONSIDER A REPLACEMENT SEAT FROM THE JUNK YARD. AS I BEGAN SEARCHING AROUND FOR SEATS, I BEGAN TO NOTICE A VERY STRANGE PATTERN: ALL THE JEEP'S WITH MY MAKE AND MODEL FROM ABOUT 1999 TO AT LEAST 2003 OR 2004 HAD THEIR FRONT SEATS ALREADY MISSING WITHIN A MATTER OF DAYS UPON THEIR INITIAL ARRIVAL TO THE JUNK YARD. IT WAS ALMOST IMPOSSIBLE TO FIND A DRIVER'S SEAT THAT WOULD FIT MY MAKE AND MODEL BECAUSE OTHERS AROUND THE COUNTRY WERE. CONFRONTED WITH THIS IRONY, I BEGAN TO SEARCH ONLINE FOR REMEDIES TO MY ISSUE AND TO SEE IF OTHER CONSUMERS HAD FACED SIMILAR PROBLEMS WITH THEIR JEEPS. I WAS ASTONISHED AND DEEPLY DISTURBED TO FIND THEIR WAS A WEB PAGE FILLED WITH COMMENTS FROM OTHER CONSUMERS EXPERIENCING THE SAME EXACT ISSUE WITH THE DRIVER'S SEAT AND IN SOME CASES, THE DRIVER'S SEAT HAD DETACHED DURING VEHICULAR OPERATION (FOR EXAMPLE, WHILE MAKING RIGHT TURNS). THESE COMMENTS DATED BACK TO 2007 AND MAJORITY OF THEM, IF NOT ALL, DEALT WITH JEEP GRAND CHEROKEE LAREDOS FROM THE YEAR 2000. THIS IS A MAJOR PROBLEM AND THERE IS A PROVEN TRACK RECORD OF THIS SEAT DEFECT. THE NUMBER OF CASES IS TOO LARGE TO BE IRONY. PLEASE ADVOCATE FOR A RECALL ON BEHALF OF CONSUMERS WHO ARE FACING THIS.
Seats, Dec 22, 2010
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE DRIVER SEAT FRACTURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE MECHANIC REFERRED THE CONTACT TO THE DEALER. HE THEN CALLED THE DEALER AND WAS ADVISED THAT THE DRIVER SEAT WOULD NEED REPLACING. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 85,000.
Seats, Dec 5, 2010
SEAT BRACKETS UNDER DRIVER SEAT HAVE BROKEN, WHICH CAUSES SEAT TO MOVE WHEN GOING AROUND BENDS, GETTING IN AND OUT OF SEAT. THE WAY THE BRACKET HAS BROKEN, THE SEAT CAN PHYSICALLY BE LIFTED UP OFF THE FLOOR. WE REMOVED THE SEAT, THERE IS ONLY 1 OF THE 4 BRACKETS NOT BROKEN, SO IF THE LAST ONE WOULD BREAK THE SEAT COULD TIP OVER OR FALL BACKWARDS OR FORWARDS. IF YOU WOULD GO AROUND A BEND, YOU WOULD EITHER HIT UP AGAINST THE DOOR OR AGAINST THE CONSOLE DEPENDING ON WHICH DIRECTION YOU TURN. IF YOU WOULD HAVE TO SLAM ON THE BRAKES THE SEAT WOULD FLY FORWARD INTO THE STEERING WHEEL. WE HAVE FIXED THE SEAT ONCE BY REWELDING THE BRACKETS, AND THEY BROKE AGAIN, SO WE NOW HAVE COMPLETELY REPLACED THE SEAT WITH A SEAT FROM A DIFFERENT JEEP. AFTER THE INITIAL REPAIR, IT TOOK ABOUT A YEAR FOR IT TO BREAK AGAIN. *TR
Seats, Nov 18, 2010
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT WAS SITTING IN THE VEHICLE WHEN HE HEARD A NOISE IN THE DRIVERS SEAT. WHEN HE STARTED DRIVING, THE SEAT BEGAN WOBBLING OUT OF CONTROL. WHEN HE INSPECTED IT, HE NOTICED TWO CRACKS IN THE SEAT FRAME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE DEALER AND WAS TOLD THAT THEY HAD TO REPAIR THE ENTIRE FRAME. THE MANUFACTURER WAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 150,000.
Seats, Nov 13, 2010
DRIVERS SEAT APPARENTLY CRACKS, STARTS SQUEAKING, WOBBLES AND THEN BREAKS. I HAVE TAKEN IT TO BE WELDED THREE TIMES NOW AND EACH TIME IT LASTS FROM A COUPLE OF MONTHS TO A COUPLE OF YEARS BEFORE THE PROBLEM OCCURS AGAIN. IT HAS NOW BROKEN FOR THE FORTH TIME. ELECTRIC SEAT MOTOR ALSO FAILS TO LIFT THE SEAT UNDER ITS OWN POWER WITHOUT HELPING BY PULLING THE SEAT FORWARD WHILE SELECTING THE SEAT FORWARD POSITION ON THE SEAT MOTOR CONTROL. *TR
Seats, Nov 10, 2010
WITHOUT ANY PRIOR SIGNS, THE FRAME ON THE UNDERSIDE OF THE FRONT SEAT MY 2000 JEEP GRAND CHEROKEE BROKE. IT APPEARS THAT THE METAL NEAR THE BOLT WAS WEAK AND SIMPLY SNAPPED. AFTER SEARCHING ONLINE, IT APPEARS THAT THIS IS A COMMON PROBLEM. FORTUNATELY I HAVEN'T HAD THE PROBLEM WITH THE SEAT TURNING INTO A ROCKING CHAIR YET BUT I FEAR THAT IT IS INEVITABLE. THIS VEHICLE HAS LESS THAN 50,000 MILES ON IT AND HAS NEVER BEEN USED FOR ANYTHING MORE THAN NORMAL EVERYDAY DRIVING. I FIND IT DISGUSTING THAT THE MANUFACTURER HAS NOT DONE A RECALL ON AN ISSUE THAT RANGES FOR A NUMBER OF MODEL YEARS AND IS INSTEAD FORCING US TO PAY TO MAKE OUR CARS MINIMALLY SAFE. WHEN YOU PURCHASE A CAR, YOU DON'T EXPECT THE METAL IN IT TO JUST BREAK! *TR
Seats, Nov 2, 2010
2000 JEEP GRAND CHEROKEE LTD. IS RIDDLED WITH SAFETY PROBLEMS. CHIEF AMONG THEM IS THE DRIVERS SIDE SEAT FRAME. BOTTOM PART OF THE SEAT FRAME HAS BUSTED IN SEVERAL PLACES. THIS IS A SERIOUS MATTER AND DAIMLER/CHRYSLER SHOULD BE HELD ACCOUNTABLE. NEW SEATS ARE NOT EASY TO FIND AND IF YOU CAN FIND ONE THE PRICE IS ASTRONOMICALLY OUTRAGEOUS. *TR
Seats, Oct 27, 2010
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING UNDER NORMAL CONDITIONS, THE DRIVER SIDE SEAT FRAME FRACTURED. THE CONTACT STATED THAT THE SEAT WOULD FEEL LOOSE FOR SOME TIME BEFORE FRACTURING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000. UPDATED 01/13/11*LJ THE CONSUMER BELIEVED THE FAILURE WAS DUE SOLELY DUE TO INADEQUATE MATERIAL USED IN THE MANUFACTURING OF THE SEAT FRAME AND MOUNT ASSEMBLIES. THE CONSUMER WAS INFORMED THE MOUNT WAS NO LONGER AVAILABLE FROM CHRYSLER. UPDATED 01/25/11. *JB
Seats, Oct 25, 2010
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A TRAFFIC STOP SIGNAL, THE FRONT DRIVER SEAT ABRUPTLY MOVED IN THE BACKWARD POSITION WITHOUT ASSISTANCE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND INSPECTED. THE CONTACT STATED AN UNKNOWN PART DISENGAGED UNDERNEATH OF THE SEAT. THE VEHICLE RESUMED WITH CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. UPDATED 02/03/11*LJ THE CONSUMER STATED THE FRONT DRIVER'S SIDE SEAT BROKE. THE STEEL BRACKET WHICH ATTACHED THE SEAT TO THE FRAME SNAPPED AND BROKE. UPDATED 03/17/11
Seats, Oct 24, 2010
THE TABS THAT HOLD MY DRIVER'S SIDE SEAT TO THE TRACK ASSEMBLY ON MY 2000 JEEP GRAND CHEROKEE LAREDO HAVE COMPLETELY BROKEN. THE DEALERSHIP QUOTED $500+ TO FIX THEIR FAULTY PRODUCT. THE INCIDENT HAPPENED WHILE MERGING ONTO I-75 NEAR ATLANTA AND I WOUND UP LAYING IN MY BACK SEAT. I KNOW THAT I AM NOT ALONE IN THIS ISSUE AS I HAVE CHECKED SEVERAL FORUMS AND JUNK-YARDS ALL OF WHOM REPORT THE IT AS A COMMON OCCURRENCE. CHRYSLER'S CHOSEN VIEWPOINT OF NOT FIXING A SEVERE SAFETY CONCERN IS UNACCEPTABLE. *TR
Seats, Oct 23, 2010
THE METAL FRAME HOLDING THE DRIVER'S SEAT IN PLACE BROKE IN TWO PLACES. *TR
Seats, Oct 17, 2010
ABOUT SIX MONTHS AGO, I HEARD A SNAP AND FELT THE RIGHT SIDE OF MY DRIVER'S SEAT IN MY 2000 JEEP GRAND CHEROKEE LAREDO BECOME LOOSE AND WOBBLE. TODAY, 10/17/ 2010, AS I EXITED MY JEEP I HEARD ANOTHER SNAP AND DISCOVERED THAT THE BOLTS CONNECTING MY SEAT TO THE VEHICLE HAD BROKEN. THE SEAT IS COMPLETELY DISCONNECTED FROM THE VEHICLE. I WEIGH 185 LBS AND HAVE BEEN THE OWNER OF THE VEHICLE SINCE AUGUST 2004. THE SAFETY ISSUE HAS NOT YET BEEN REPAIRED. IF THERE WERE AN ACCIDENT, IT IS POSSIBLE THAT I ALONG WITH THE SEAT COULD BE EJECTED FROM THE VEHICLE. *TR
Seats, Oct 13, 2010
DRIVERS SEAT FRAME IS BROKEN. *TR
Electrical system, Air bags, Latches/locks/linkages, Seats, Sep 23, 2010
2000 JEEP CHEROKEE SPORT AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY AND REPEATEDLY. NOT RELATED TO ACTUAL AIRBAG DEPLOYMENT. IT MAY RENDER AIRBAG UNUSABLE. DANGEROUS CONDITION. COMMON CONSUMER COMPLAINT. ALL PASSENGER WINDOW ACTUATOR SWITCHES ARE UNUSABLE. WINDOWS WILL ONLY WORK AT DRIVER PANEL. SAFETY ISSUE IF PASSENGERS HAVE TO OPEN WINDOWS.VERY COMMON CONSUMER COMPLAINT. OBD ERROR CODES ARE INACCURATE (ESPECIALLY WHEN APPLYING TO EMISSION CONTROL SYSTEMS P0441, P0442). DIAGNOSIS OFTEN LEAD TO UNNEEDED REPAIRS AND COSTLY REPLACEMENT OF SENSORS AND COMPUTER WITHOUT CAUSE. COMMON CONSUMER COMPLAINT. DRIVER SEAT SUPPORT STRUCTURE BREAKS. EVEN WHEN DRIVEN ONLY IN ORDINARY DRIVING CONDITIONS AND NOT STRESSED UNUSUALLY. MUST BE REWELDED OR REPLACED. SEAT IS NO LONGER STRUCTURALLY SAFE. COMMON CONSUMER COMPLAINT ALL OF THESE ARE DESIGN ISSUES AND NOT SERVICE/MAINTENANCE RELATED. *TR
Seats, Sep 20, 2010
THE BRACKET OF MY SEAT FRAME THAT HOLD ON MY SEAT OF MY GRAND CHEROKEE LAREDO 2000 BROKE, ALL THREE OF THEM ARE BROKEN, I FELT SOMETHING OFF WITH THE SEAT BUT NEVER SAW ANYTHING, AND TODAY THE SEAT GOT OUT OF PLACE COMPLETELY ALMOST CAUSING ME TO GET INTO AN ACCIDENT, I CHECK ON THE INTERNET AND THERE'S A LOT OF PEOPLE WITH THE SAME EXACT PROBLEM. THIS IS A SAFETY CONCERN!! *TR
Seats, Sep 16, 2010
A FEW MONTHS AGO I NOTICED THE DRIVERS SEAT OF MY 2000 GRAND CHEROKEE BEGAN TO MAKE POPPING NOISES WHEN I WOULD TURN CORNERS OR ACCELERATE. JUST THE OTHER DAY WHEN I ACCELERATED FROM A STOP, THERE WAS A LOUD POP AND MY DRIVERS SEAT TURNED INTO A ROCKING CHAIR. IT TIPPED ALL THE WAY BACK TO THE BACK SEAT NEARLY CAUSING ME TO LOOSE CONTROL AND CRASH INTO THE CAR IN FRONT OF ME. I TOOK MY JEEP INTO THE DEALERSHIP AND THEY QUOTED ME A PRICE OF MORE THAN A THOUSAND DOLLARS TO REPLACE THE SEAT BRACKET. I THEN DID SOME RESEARCH ON THE INTERNET AND FOUND THAT THERE ARE HUNDREDS OF OTHERS THAT HAVE THE SAME PROBLEM. THERE IS DEFINITELY A SAFETY PROBLEM AND WHY IS THERE NOT A RECALL? DOES IT TAKE PEOPLE BEING KILLED TO GET SOMETHING DONE? I CAN NOT AFFORD TO PUT OVER A THOUSAND DOLLARS INTO MY JEEP AT THIS TIME AND OTHERS HAVE HAD THE SEATS WELDED BUT THE WELDS DO NOT HOLD. *TR
Seats, Sep 16, 2010
I HAVE A 2000 JEEP GRAND CHEROKEE WHICH I'VE HAD FOR ABOUT 7 YEARS NOW. ABOUT 6 MONTHS AGO, THE BRACKET ON MY DRIVERS SIDE FRONT SEAT BROKE. I REPLACED IT AND ABOUT TWO MONTHS LATER THE METAL SEAT FRAME ON THE SAME SIDE BROKE AND I'M IN THE PROCESS OF LOOKING FOR REPLACEMENT. APPARENTLY FROM WHAT I'VE GATHERED ONLINE THROUGH NUMEROUS WEBSITE, THIS IS A VERY COMMON PROBLEM WITH THE JEEP. POOR QUALITY...VERY UNSAFE. *TR
Seats, Sep 11, 2010
THE DRIVER'S SIDE FRONT SEAT HAS A RAIL ON THE TOP LEFT SIDE WHERE THE BOLT WILL BREAK THROUGH THE RAIL CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE, INJURE THEMSELVES AND OTHERS IN AND OUT OF THE VEHICLE. I HAVE ONLY EXPERIENCED THE SQUEAKY SOUNDS THAT HAPPEN JUST BEFORE THE BREAK. I DID A SEARCH FOR COMPLAINTS ON SEVERAL WEBSITES AND FOUND AT LEAST 1500 COMPLAINTS ON THE THIS SUBJECT, PER WEBSITE. WHY ARE WE WAITING FOR A DEATH OR INJURY FOR THE DEALER TO FIX THIS PROBLEM?? THIS PROBLEM HAS THE POTENTIAL TO DO SO!! FROM THE INVESTIGATING I HAVE DONE NO ONE COULD HAVE CAUSED THE PROBLEM BUT THE MANUFACTURER ITSELF. THE SOLUTION TO THIS PROBLEM IS TO REPLACE THE DEFECTIVE RAIL. I WILL NOT DO THIS AT MY OWN COST. I WOULD ENCOURAGE OTHERS TO COMPLAIN HERE AND CHRYSLER CORPORATE. *TR
Seats, Sep 7, 2010
DRIVERS SEAT TRACK/BRACKET AND BOLTS THAT BOLTS THE SEAT TO THE UNIBODY FRAME BROKE DURING NORMAL OPERATION. *TR
Seats, Aug 25, 2010
THE FRONT SEAT IN MY 2000 JEEP GRAND CHEROKEE HAD BROKE. THE WELDS AND BOLTS HAVE BROKE. *TR
Seats, Aug 25, 2010
DRIVER SIDE FRONT SEAT BROKE OFF THE FRAME! NEVER HAS THIS HAPPENED BEFORE TO ME. NOW I HAVE TO GET IT WELDED OR BUY A NEW SEAT. IT RIPPED RIGHT OFF THE FRAME. *TR