2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints: seats
202 reports, newest first. Show all
Seats, Feb 4, 2009, fire
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON MORE THAN TEN OCCASIONS, THE CONTACT STATED THAT THE SEAT HEATER ON THE DRIVER'S SIDE WOULD BECOME SO HOT THAT THE OCCUPANT IN THE SEAT WOULD BE BURNED. WHEN HE TURNED OFF THE SEAT HEATER, IT REMAINED ACTIVATED. HE HAD TO TURN OFF THE VEHICLE IN ORDER TO TURN OFF THE HEATER. HE NEVER SMELLED ANYTHING BURNING. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 121,230 AND FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Seats, Feb 3, 2009
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO BRAKE AND THE DRIVER SEAT FELL BACKWARDS. HE WAS UNINJURED AND TOOK THE VEHICLE TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE BRACKETS FAILED, BUT THEY WOULD NOT WELD THE BRACKETS BACK TOGETHER BECAUSE THEY BELIEVE IT WILL NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 125,000.
Seats, Jan 14, 2009
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SEAT FRAME FAILED. SUDDENLY, THE SEAT TILTED COMPLETELY FORWARD AND BACKWARDS. THE CONTACT TEMPORARILY REPAIRED THE SEAT. THE VEHICLE HAS NOT YET BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Seats, Dec 29, 2008
2000 JEEP GRAND CHEROKEE PASSENGER SEAT SEVERELY OVERHEATS. I LIKE WARMTH, BUT THIS IS UNCOMFORTABLE TO BE SITTING UP AGAINST. AS A SIDE NOTE, THE DRIVER SIDE SEAT WARMER DOESN'T WORK. THE SEAT HEATS EXCESSIVELY EVERY TIME IT IS ON. WE HAVE NOT HAS THIS REPAIRED AT THIS TIME. *TR
Seats, Dec 23, 2008
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT BOLTS, WHICH SECURE THE SEAT, HAVE LOOSENED OR THE WELDS HAVE CRACKED. HE HAD THE SEAT WELDED BACK TOGETHER; HOWEVER, THE FAILURE RECURRED IN A DIFFERENT LOCATION. THE FAILURE WAS REPAIRED, BUT THE ENTIRE SEAT NEEDS TO BE REPAIRED. THERE HAVE BEEN SEVERAL COMPLAINTS FOR THIS COMPONENT. THE DEALER HAS NOT YET BEEN NOTIFIED. CHRYSLER CANNOT ASSIST WITH THIS ISSUE. THE CONTACT WAS VERY CONCERNED ABOUT THIS BEING A SAFETY HAZARD. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 179,000.
Seats, Oct 30, 2008
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER'S SIDE SEAT BRACKET THAT CONNECTS THE SEAT TO THE VEHICLE'S STRUCTURE FAILED DUE TO METAL FATIGUE. THE CONTACT DID NOT OBSERVE ANY FATIGUE PRIOR TO THE FAILURE. THE FAILURE CAUSED A NEAR CRASH AND HE PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE BRACKETS FAILED AND CAUSED THE SEAT TO LEAN TOWARDS THE PASSENGER SEAT. HE WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE AT THE TIME, BUT THE VEHICLE IS CURRENTLY UNABLE TO BE DRIVEN. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE IS 104,000 AND FAILURE MILEAGE WAS 102,000. UPDATED 11/14/08. *LJ UPDATED 11/18/08. *JB
Seats, Oct 26, 2008
MY DRIVER'S SEAT ON MY 2000 JEEP GRAND CHEROKEE HAS BROKE. THE METAL TRACK UNDERNEATH HAS SHEARED OFF IN SEVERAL SPOTS AND THE HINGE TO RECLINE THE SEAT ALSO HAS BEGAN TEARING. THE BROKEN METAL MAKES IT POSSIBLE FOR THE SEAT ON MY JEEP TO SLIDE FROM SIDE TO SIDE AND TO ALSO SLIDE FORWARD AND BACK. THE BROKEN METAL ON THE HINGE ALSO DIGS INTO MY SIDE AND I HAVE TO COVER IT WITH A LEATHER GLOVE TO KEEP IT FROM DRAWING BLOOD. MORE IMPORTANTLY THOUGH IS THE FACT THAT THE SEAT MOVES AND IS NOT SAFE WHEN DRIVING, EVEN IF JUST DRIVING ON A CITY STREET, BECAUSE IT IS NOT SECURE AND YOU NEVER KNOW WHEN IT IS GOING TO GIVE OUT AND SHIFT, CAUSING YOU TO STOP PAYING ATTENTION TO THE ROAD SO THAT YOU CAN TRY TO FIX THE PROBLEMS WITH YOU SEAT. I REALLY THINK THAT THIS SHOULD BE REPAIRED AS I HAVE SEEN MANY PEOPLE HAVING SIMILAR PROBLEMS. IN FACT, IN ORDER TO KEEP THE SEAT FROM SLIDING BACK INTO THE REAR SEAT, I HAVE INSTALLED MY OWN SAFETY FEATURES - I HAVE PLACE A COOLER IN THE REAR SEAT AND THE HEAD OF A SLEDGEHAMMER UNDERNEATH THE SEAT TO SUPPORT THE SEAT AND TO KEEP IT FROM SLIDING BACK ANY FURTHER. I FIND THIS TO WORK WELL AS FAR AS KEEPING MY SEAT FROM MOVING, HOWEVER IT SHOULD NOT COME TO THIS. *TR
Seats, Oct 16, 2008
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN ACCELERATING OR DECELERATING, THE SEAT TRACK FAILS. AS A RESULT, THE SEAT DOES NOT MAINTAIN A STABLE POSITION, WHICH INCREASES THE RISK OF A SERIOUS CRASH. THE CONTACT HAS NOT CALLED A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Seats, Aug 29, 2008
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS UNSTABLE AND ROCKS FROM SIDE TO SIDE AND FORWARDS AND BACKWARDS. A MECHANIC REPLACED THE BRACKET, BUT IT STILL DOES NOT WORK. THE CURRENT MILEAGE WAS 134,800 AND FAILURE MILEAGE WAS 10,263. UPDATED 10/08/08. *LJ UPDATED 10/10/08. *JB
Seats, Aug 21, 2008
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DISCOVERED THAT THE DRIVER'S SEAT WAS NOT SECURELY ATTACHED TO THE FRAME. THE VEHICLE HAS NOT BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 160,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08.*JB
Seats, Aug 18, 2008
SEAT BRACKET SNAPPED, FRONT LEFT PORTION OF SEAT BRACKET BROKE, SEAT NOW TILTS BACKWARD. VERY DANGEROUS TO DRIVE. ALSO CAUSED BACKREST TO BECOME UNSTABLE. CAUSED SEVERE BACK PAIN AND DISCOMFORT. PORT JEFFERSON JEEP REFUSED TO REPAIR, EVEN UNDER WARRANTY. *TR
Seats, Aug 7, 2008
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE DRIVER'S SEAT SNAPPED OFF THE BRACKETS THAT HOLD THE SEAT DOWN. THE FAILURE CAUSED HIM DISCOMFORT AND COULD HAVE RESULTED IN A CRASH. THE CURRENT MILEAGE WAS 116,000 AND FAILURE MILEAGE WAS 115,500.
Seats, Jul 23, 2008
I OWN A 2000 JEEP GRAND CHEROKEE, WITH 150,000 MILES ON IT. WHILE DRIVING HOME FROM WORK ON JULY 21ST THE OUTBOARD FORWARD SUPPORT FOR THE DRIVER'S SEAT GAVE WAY. I IMMEDIATELY PULLED OVER AND LOOKED THE SEATS UNDERSIDE THOROUGHLY AND NOTICED THE FORWARD ELEMENT OF THE SEAT HAD INDEED BROKEN BETWEEN THE SEAT ITSELF, AND THE TRACK ON WHICH THE SEAT RIDES. I JARRED MY BACK MAKING A LEFT TURN WHEN THE ELEMENT OF THE SEAT GAVE WAY, AND IT LEFT ME WONDERING HOW A VEHICLE COULD HAVE A SEAT WHOSE SUPPORT STRUCTURE DESIGN ALLOWS FOR FAILURE OF AN ELEMENT CRITICAL TO THE SAFETY OF THE DRIVER OR PASSENGER. *TR
Seats, Dec 31, 2007
THE DRIVER'S SEAT OF MY VEHICLE HAS DEVELOPED A SQUEAK. WHEN I TOOK IT TO THE DEALER THEY WERE NOT SURE IF THE BOLTS SECURING THE SEAT HAVE LOOSENED OR THE WELDS HAVE CRACKED. ALL I'M TOLD IS BRING IT IN AND THEY WILL TELL ME HOW MUCH IT WILL COST TO REPAIR IT. READING SIMILAR COMPLAINTS, THIS SEEMS TO BE COMMON PROBLEM AND SHOULD BE SUBJECT TO A SAFETY RECALL. *TR
Seats, Dec 3, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE BRACKETS ON THE FRONT DRIVER SEAT HAVE SNAPPED TWICE, CAUSING THE SEAT TO ROCK AND SLIDE FRONTWARDS AND BACKWARDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY DID NOT EXPLAIN HOW THE BRACKETS SNAPPED. HE BELIEVES THAT HE WILL NOT BE SECURED PROPERLY IF A CRASH OCCURRED. THE CURRENT MILEAGE WAS 170,000 AND FAILURE MILEAGE WAS 100,000.
Seats, Oct 24, 2007
THE DRIVER'S SEAT FRAME HAS BROKEN ON THE WELDS AND THE LOWER FRAME BRACKET AS WELL. *TR
Seats, Jul 6, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. WHILE IDLING AT A RED LIGHT, THE CONTACT HEARD A POPPING SOUND COMING FROM THE VEHICLE. HE REMOVED THE SEAT AND FOUND THAT THE WELDING ON THE RIGHT SIDE OF THE REAR DRIVER SEAT HAD FAILED. THE SEAT IS CURRENTLY CROOKED AND HE IS AFRAID THAT THE LEFT SIDE WILL COME APART NEXT. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE IS OUT OF WARRANTY, THEY CANNOT BE OF ASSISTANCE. THE CURRENT MILEAGE IS 132,296 AND FAILURE MILEAGE WAS 131,800. UPDATED 02-01-08 *BF
Seats, Jul 3, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. WITHOUT WARNING, THE DRIVER'S SEAT CAME OFF TRACK. THE SEAT FRAME DETACHED FROM THE TRACK AND RIPPED A PIECE OF METAL UNDERNEATH THE SEAT. THE FAILURE WAS NOT CAUSED BY ANY FORCEFUL ACTION. THE CONTACT STATED THAT CHRYSLER WILL NOT TAKE ANY RESPONSIBILITY FOR THE REPAIR COSTS. THE CURRENT MILEAGE IS 92,000 AND FAILURE MILEAGE WAS 90,000. UPDATED 08/08/07. *JB
Seats, Jun 27, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE SEAT SHOOK WHEN THE CONTACT ENTERED THE VEHICLE. WHILE DRIVING 2 MPH, THE SEAT LOOSENED AND DETACHED FROM THE VEHICLE. THE DEALER STATED THAT THE STEEL STRUCTURE HAD TORN. THE CURRENT MILEAGE IS 143,622 AND FAILURE MILEAGE WAS 143,220. UPDATED 02-01-08. *KB THE CONSUMER STATED THE SEAT FRAME FAILED WHICH CASUED THE SEAT TO SEPARATE WHILE THE VEHICLE WAS MOVING. UPDATED
Visibility, Seats, Jan 31, 2007
MY VENTILATION SYSTEM IS IN THE PROCESS OF FAILING. I HAVE A LOUD CREATING SOUND COMING FROM UNDERSIDE MY DASH. WHEN I TURN ON THE SYSTEM, IT DOESN'T ALWAYS HEAT/COOL THE WAY IT IS SUPPOSED TO. SOMETIMES THE HEAT COMES ON, SOMETIMES THE COOL COMES ON WHEN THE OTHER IS CHOSEN. SOMETIMES IF IT'S SUPPOSED TO BE ON THE FLOOR ITS ON THE DEFROSTER. ALSO, THE DRIVERS SIDE SEAT HEATER ACTS UP BUT MOSTLY IT DOESN'T WORK.
Seats, Dec 5, 2006
THE FRONT DRIVERS SIDE SEAT BROKE AT THE BACK APPROXIMATELY JULY 2003. I HAD IT REPAIRED AND I WAS TOLD THAT THE METAL IS TOO THIN AND THAT'S WHY IT BROKE. IT BROKE AGAIN SO I TRIED TO BUY A USED SEAT FROM SEVERAL SALVAGE YARDS. THEY ALL SAID THAT THEY SELL AS FAST AS THEY COME IN DO TO THE BACKS BREAKING. *NM
Seats, Oct 16, 2006
DT*: THE CONTACT STATED THE LOCKING MECHANISM FOR THE FRONT LEFT SEAT FAILED CAUSING THE SEAT TO SLIDE BACKWARDS WHILE DRIVING 40 MPH. THE SERVICE DEALER WAS NOTIFIED BUT NOT THE MANUFACTURER.
Seats, Oct 14, 2006
THE LEFT SIDE OF THE DRIVER'S SEAT BECAME DISENGAGED FROM THE FLOOR MOUNT BECAUSE A 2 1/2 " SECTION OF THE METAL SEAT FRAME INCLUDING THE MOUNTING BOLT FRACTURED AND BROKE AWAY FROM THE FRAME SO THAT THE 2 1/2" SECTION AND THE BOLT ARE STILL ATTACHED TO THE FLOOR MOUNT, BUT THE SEAT IS NOT. I REQUESTED THAT THE MANUFACTURER REPLACE OR REPAIR AS A SAFETY ISSUE, BUT BOTH THE DEALER AND THE MANUFACTURER SAID IT WAS BEYOND THE WARRANTY PERIOD AND THEY COULD NOT. THEY FAILURE APPEARS TO BE FROM METAL FATIGUE. THE SEAT HAS NEVER BEEN SUBJECTED TO UNUSUAL STRESS OR WEIGHT. I AM THE ONLY DRIVER AND WEIGH ~180 LBS. THE CAR HAS NEVER BEEN IN AN ACCIDENT THAT WOULD HAVE PUT ADDITIONAL FORCE AGAINST THE SEAT. THE SEAT JUST STUCK ONE DAY SO YOU COULD NOT MOVE THE SEAT FORWARD OR BACK, AND THE SEAT BEGAN TO SQUEAK WHICH APPARENTLY WAS DUE TO THE FRAME CONTAINING THE MOUNTING BOLT BREAKING. *NM
Seats, Mar 30, 2006
DT*: THE CONTACT STATED THE LEFT FRONT DRIVER SEAT WOBBLED FROM SIDE TO SIDE AS THOUGH IT WAS NOT SECURE WHILE DRIVING AT VARIOUS SPEEDS. ADDITIONALLY, WHILE APPLYING SUDDEN BRAKE PRESSURE, THE SEAT MOVED FORWARD INTO THE STEERING WHEEL. THE VEHICLE WAS SEEN BY A DEALER AND IT WAS DETERMINED THE FRONT SEAT ANCHORAGE WAS BROKEN. *AK
Seats, Jan 23, 2006
DRIVER'S SEAT FRAME BROKE, CAUSING THE SEAT TO WOBBLE AND MAKE THE VEHICLE DIFFICULT TO OPERATE SAFELY. COST TO REPAIR WAS $750.*AK