2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints: service brakes
543 reports, newest first. Show all
Electrical system, Service brakes, Jun 12, 2021
Housing for driverside rear lights has melted and the brake and tail lights do not work.
Exterior lighting, Service brakes, Nov 7, 2018
BRAKE LIGHTS, RUNNING LIGHTS, TAIL LIGHTS, TURN SIGNALS DONT WORK. SITTING STILL OR MOVING.
Steering, Service brakes, Engine, Apr 10, 2017
SUDDEN STALLING WHILE DRIVING OR AT IDLE. APPLICABLE AT ALL SPEEDS FROM IDLE TO FREEWAY SPEEDS. SOMETIMES THE VEHICLE WILL RESTART AND OTHER TIMES IT WILL NOT RESTART RIGHT AWAY. SOMETIMES IT WILL RESTART IF THE VEHICLE SITS FOR ABOUT 15 MINUTES AND OTHER TIMES IT HAS LEFT ME STRANDED FOR THREE HOURS OR MORE. I HAVE STALLED IN THE MIDDLE OF BUSY INTERSECTIONS AND FREEWAYS. I HAVE TAKEN THE VEHICLE IN FOR REPAIRS THREE TIMES, HAVE PAID OVER $400 IN REPAIR BILLS TO HAVE PARTS REPLACED AND THE ISSUE STILL OCCURS. THERE ARE MANY COMPLAINTS IN INTERNET FORUMS FOR THE EXACT SAME THING AND MOST SEEM TO LEAD TO A FAULTY ENGINE CONTROL MODULE. I HAVE NOT YET REPLACED THE ENGINE CONTROL MODULE MYSELF SINCE THEY CAN COST OVER $400 AND THE DEALER CANNOT GUARANTEE THAT THIS WILL FIX IT. WITH ALL OF THE COMPLAINTS REGARDING THIS REOCCURRING ISSUE, I BELIEVE THAT THIS SHOULD WARRANT N INVESTIGATION AND POSSIBLE RECALL DUE TO SAFETY CONCERNS OF VEHICLES STALLING. THE STALLING HAS HAPPENED NUMEROUS TIMES. I HAVE NO SINGLE DATE THAT I CAN PROVIDE. I HAVE QUIT DRIVING THIS VEHICLE SINCE NOVEMBER DUE TO CONCERN FOR SAFETY.
Steering, Service brakes, Engine, Sep 23, 2016
FOR GOING ON 2 MONTHS NOW MY CAR HAS STALLED AT THE MOST INCONVENIENT TIMES. TURNING INTO GAS STATIONS, STOPPING AT STOP LIGHTS, DRIVING ON BUSY STREETS GOING UP TO 50MPH. USUALLY I CAN JUST POP IT INTO NEUTRAL AND RESTART IT BUT AS OF LATE, IT WON'T TURN BACK OVER UNTIL I REPLACE THE IGNITION FUSE. I HAVE REPLACED THAT FUSE TWICE NOW, REPLACED THE MAP SENSOR, REPLACED THE FUEL FILTER, YET NOTHING HAS OFFERED A PERMANENT SOLUTION TO THIS PROBLEM. AS YOU CAN CLEARLY TELL, THIS IS A VERY DANGEROUS PROBLEM TO BE HAVING AND BY READING THROUGH THESE COMPLAINTS I SEE I AM FAR FROM ALONE. NOT TO MENTION THE COST ASSOCIATED WITH HAVING TO REPLACE ALL OF THESE PARTS (PER ADVICE FROM MECHANICS) WHILE GETTING NOWHERE. PLEASE FIX THIS OR FIGURE OUT WHAT IS CAUSING IT BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE. I'D ALSO LIKE TO NOTE MY 1999 JEEP GRAND CHEROKEE LIMITED WAS HAVING THIS SAME PROBLEM BEFORE I JUNKED IT.
Steering, Suspension, Service brakes, Apr 1, 2016
FIRST: I HAD PURCHASED THIS VEHICLE USED WITH APPROX. 110,000 MILES ON ODOMETER. STEERING WHEEL VIOLENTLY SHAKES ON MODERATE TO HEAVY BRAKING AS WELL AS MODERATE SHAKING UPON DECELERATION ON HIGHWAY SURFACES AS WELL AS INTERMENT CLUNKING FROM FRONTAL SUSPENSION AREA UNDER SIMILAR CONDITIONS. THE STEERING WHEEL MAY BE POINTED STRAIGHT AHEAD OR AT A SLIGHT LEFT OR RIGHT POSITION. THERE ARE TIMES WHEN THE SHAKING, UNDER THE ABOVE CONDITIONS, IS VERY SLIGHT OR NONEXISTENT AT ALL. I BELIEVE IT IS IN THE FRONT STEERING LINKAGE/SUSPENSION AND NOT THE BRAKES. I HAVE PERSONALLY INSPECTED THE COMPONENTS MENTIONED ABOVE AS I HAVE MOPAR EXPERIENCE IN THE PAST AS A TECHNICIAN. I HAVE ALSO HAD A SECOND OPINION FROM AN INDEPENDENT TECHNICIAN WELL VERSED IN JEEP TECHNOLOGY. SECOND; I ALSO HAVE A PROBLEM WITH THE OIL PRESSURE BEING ERRATIC WHEN WARMED UP AND EITHER STATIONARY OR IN MOTION. I HAVE REPLACED THE OIL PRESSURE SENDING UNIT AND PERFORMED MOPAR DIAGNOSTICS ON THE CLUSTER AS MENTIONED IN THE SHOP MANUAL TO NO AVAIL ON THIS 4.0L ENGINE WITH AUTOMATIC TRANSMISSION.THE GAUGE READS WELL WHEN COLD BUT WHEN WARMED UP IT WILL DROP TO ZERO WITH THE GAUGE ALARM WARNING ME OF THE ACTION. THEN MOVING ERRATICALLY BETWEEN THE 40LB MARKER AND ZERO PRESSURE WHILE IN MOTION OR STATIONARY. I AND A FEW TECHNICIANS ARE HAVING DIFFICULTY DETERMINING WHERE THE PROBLEM IS GENERATED. ON A NOTE, THERE IS A SLIGHT CONSISTENT TICKING NOISE SUCH AS A VALVE LIFTER OR ROCKER ARM COMING FROM THE ENGINE, WARM OR COLD, STATIONARY OR IN MOTION. IT OCCURRED WHEN I PURCHASED THE VEHICLE AND IS STILL OCCURRING TODAY. THANK YOU FOR ANY CONSIDERATION THAT YOU MAY PROVIDE TO ME AS THIS IS MY ONLY MEANS OF TRANSPORTATION AND I AM HANDICAPPED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior lighting, Seats, Service brakes, Oct 19, 2015
I HAVE READ THAT !ANY PEOPLE HAVE THE SAME DRIVER'S SEAT ISSUE. THE HOLES FOR THE BOLTS HAS BEEN SHREDDED COMPLETELY AND THE DEALERSHIP TRIED TO CHARGE $3,500 TO REPAIR IT. IT'S A DEFECT THAT SHOULD BE FIXED FOR FREE. IT UNDER THE SEAT, HOW CAN THE OWNER DESTROY THAT. 2) THE HEAD LIGHT COVERS GETS THIS DISCOLORATION OR GRIME ON THE INSIDE DECREASING THE BRIGHTNESS BY 45% AT NIGHT, THIS DIDN'T HAPPEN IN MY BRONCO. I CALLED CHRYSLER AND THEY SAID THE RECALL # LISTED ONLINE DIDN'T MATCH THE FORMAT OF THE NUMBERS IN THEIR SYSTEM TO DO RESEARCH. WHAT? THIS IS RIDICULOUS, FIX YOUR RECALLS CHRYSLER!!!
Service brakes, May 13, 2014
BRAKES FAILED FOR NO APPARENT REASON. WAS SITTING IN DRIVE THROUGH WAITING TO PICK SOMETHING UP AND WHEN I TOOK MY FOOT OFF THE BRAKE TO PUT IT IN DRIVE I HAD NO MORE BRAKES AND BRAKE FLUID WAS SHOOTING OUT THE BOTTOM RIGHT PASSENGER SIDE OF JEEP. LUCKILY MY EMERGENCY BRAKE WORKED AND I WAS ABLE TO STOP WITHOUT KILLING OR HURTING ANYONE. MECHANIC CHARGED ME $500.00 TO FIX IT AND TOLD ME THAT THE BRAKE LINE WAS ROTTED AND NEEDED TO BE REPLACED IN ADDITION THE HOSES WERE NO GOOD. THIS WAS THE SECOND TIME I LOST BRAKES ON THIS JEEP DURING MY OWNERSHIP. THE FIRST TIME WAS 5 YEARS BEFORE THIS DATE. *TR
Air bags, Service brakes, Apr 20, 2014
WHILE DRIVING THE ABS LIGHT COMES ON AND STAYS ON ALONG WITH AIR BAG LIGHT AND STAYS ON. *TR
Steering, Service brakes, Engine, Mar 29, 2014
ENGINE STARTED STALLING WITHOUT ANY WARNING WHILE DRIVING AT ANY SPEED, FIRST OCCURRENCE WAS AT ABOUT 35MPH. LOST POWER STEERING, BRAKES ON A SHARP CURVE! DEALER FOUND ECM (ENGINE CONTROL MODULE OR COMPUTER BAD). THAT HAPPENED THE FIRST TIME IN 2010. IT HAS HAPPENED AGAIN IN 6/2013 AND NOW AGAIN IN 3/2014 EXCEPT THE ONE OF THE LAST TWO TIMES THE CAR JERKED AND WOULDN'T ACCELERATE AS WE STARTED TO PASS SOMEONE ON A 2-LANE ROAD. THE JEEP JERKED, IMMEDIATELY STARTED SLOWING AND THEN THE ENGINE DIED CAUSING LOSS OF POWERSTEERING AND POWER BRAKES AND ALMOST BEING HIT FROM BEHIND AS WE WERE NOT QUITE CLEAR OF THE CAR WE WERE PASSING AND HAD NO CHOICE BUT TO SLOW AND MOVE BACK INTO LINE BEHIND THE SLOWER CAR AHEAD OF US, AS THE ENGINE DIED AND TWO OTHER CARS WERE PASSING THE SLOWER CAR FROM BEHIND US ALMOST RAN INTO US!!! THEN WE GOT THE CAR STARTED, DROVE ABOUT ANOTHER 3 MILES TO A BUSINESS, AS WE WERE ON A RURAL ROAD AT THE TIME OF THE INCIDENT. THE CAR WOULD DIE (TWICE MORE) AND NOT GO OVER 59 MPH OR 2600 ENGINE RPM. THE DEALER AND OUR SHOP MANAGER SAYS "THIS IS A HABITUAL PROBLEM WITH A LOT OF CHRYSLER PRODUCTS...THEY HAVE POORLY MADE ENGINE CONTROL MODULES, THE WORST IN THE AUTO INDUSTRY"! THE SHOP MANAGER SAYS "IT'S A REAL SAFETY ISSUE THAT ISN'T BEING ADDRESSED ANYWHERE!" *TR
Service brakes, Hydraulic, Oct 4, 2010
ALL 1999-2002 GRAND CHEROKEE WJ MODELS BUILT THROUGH MAY 10, 2002 CAME EQUIPPED WITH BRAKE CALIPERS MADE BY TEVES. THEY ARE BLACK IN COLOR WITH AN OPEN-SIDED BRACKET DESIGN. DUE TO POOR CALIPER CENTERING, THE TEVES CALIPERS CAUSED THE ROTORS TO WARP, A PROBLEM THAT HAS PLAGUED GRAND CHEROKEES. AT THE VERY END OF THE 2002 MODEL YEAR, JEEP CHANGED TO "FULLY-CLOSED" STYLE CALIPERS DESIGNED BY AKEBONO. TO ADDRESS THE WARPED ROTOR PROBLEM JEEP ISSUED A TSB, #05-003-02. WE BELIEVE IT SHOULD BE A FULL RECALL DO TO THE MAJOR WHEEL SHAKE TO THE POINT OF THE DRIVER ALMOST LOOSING CONTROL OF THE SUV DO TO THIS VIBRATION. JEEP HAS LONG KNOWN ABOUT THIS ISSUE & WAS SUED IN A CLASS ACTION LAW SUIT WHICH THEY SETTLED THE PROBLEM IS EXCESSIVE ROTOR THICKNESS VARIATION GENERATED BY POOR CALIPER CENTERING. THIS CAUSES STEERING WHEEL SHAKE. GRAND CHEROKEE BRAKES UP THROUGH MAY 10TH 2002 WERE DESIGNED BY TEVES. SAME BRAKES USED ON BMW & FORD EXPEDITION BUT THE GRAND CHEROKEE WAS THE FIRST TO USE A TWIN PISTON CALIPER DESIGN. CHRYSLER WANTED TWIN PISTONS BECAUSE OF THE WEIGHT OF THE VEHICLE. THE CALIPER SPRING CAUSES THE INBOARD PAD TO DRAG. IT TAKES A LOT OF HEAT (CHERRY RED) TO WARP ROTORS, SO THE MAIN CAUSE OF ROTOR VARIATION IS NOT HEAT BUT UNEVEN WEAR. *TR
Service brakes, Hydraulic, Oct 1, 2010
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHENEVER THERE WAS MOISTURE IN THE AIR, THE BRAKES BECAME RESISTANT AND JOLTED THE VEHICLE. THE VEHICLE WOULD COME TO A SUDDEN STOP; HOWEVER, SHE FELT THAT SHE WOULD HIT THE WINDSHIELD IF SHE DID NOT HAVE A SEAT BELT ON. SHE NOTICED THE FAILURE EVERY TIME THERE WAS MOISTURE IN THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HER TO NHTSA. THE CURRENT MILEAGE WAS APPROXIMATELY 126,000. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Service brakes, Hydraulic, Exterior lighting, Jul 15, 2010
2000 JEEP GRAND CHEROKEE REAR BRAKE LIGHTS OUT BECAUSE OF DEFECTIVE DESIGN. BRAKE LIGHTS STOP WORKING WHEN HEADLIGHTS TURNED ON. BRAKE LIGHTS WORK FINE WHEN HEADLIGHTS OFF. PROBLEM DESIGN IS IN THE TAIL LIGHT ASSEMBLY. WHEN YOU REMOVE THE LIGHT SOCKET FOR THE TAIL/BRAKE LIGHT IN THE LIGHT ASSEMBLY, YOU WILL SEE 3 SILVER CONTACT POINTS INSIDE THE BLACK PLASTIC RING. TWO ARE GROUPED TOGETHER AND THERE IS ONE THAT IS OPPOSITE OF THE TWO. THE ONE BY ITSELF IS THE GROUND; THE OTHER TWO ARE THE CONTACTS FOR THE TAIL LIGHT AND BRAKE LIGHT. THE PROBLEM LIES WITH THE GROUND CONNECTOR. YOU SHOULD NOTICE THAT THE GROUND CONTACT IS DEPRESSED INTO THE PLASTIC AND THE PLASTIC ITSELF IS SLIGHTLY WARPED DOWN. MOST CARS HAVE LIGHT SOCKETS WITH THEIR WIRING ATTACHED. THE SOCKET TWISTS INTO THE LAMP ASSEMBLY. ON THE GRAND CHEROKEE, THE SOCKET DOES NOT HAVE THE WIRING ATTACHED. INSTEAD, THE WIRING GOES INTO THE LAMP ASSEMBLY AND THE SOCKET HAS THREE ELECTRICAL CONTACTS THAT, WHEN TWISTED INTO THE ASSEMBLY, WILL MAKE THE CONTACT. WHAT SEEMS TO BE THE MOST FREQUENT MALFUNCTION IS THAT THE ELECTRICAL CONTACTS (WHICH MAKE CONTACT WITH THEIR RESPECTIVE ELECTRICAL PATHS WHEN THEY ARE INSERTED INTO THE ASSEMBLY) ARE PRESSED TIGHT TO ENSURE GOOD CONTACT WITH THE ASSEMBLY...AND ON MANY TAILLIGHTS, THE PLASTIC RING CONTAINING THE RESPECTIVE PATHS OFTEN BEGINS TO SEPARATE FROM THE FATIGUE OF THE CONTACTS PRESSING SO HARD. OF THE THREE CONTACTS (REAR TAIL LIGHT, REAR BRAKE LIGHT AND GROUND), THE GROUND IS WHAT MOST COMMONLY LOSES ITS CONTACT DUE TO FATIGUE CRACKING. THIS IS A SERIOUS SAFETY ISSUE BECAUSE OFTEN DRIVERS ARE UNAWARE THAT THERE IS A PROBLEM. IT ONLY HAPPENS WHEN THE HEADLAMPS ARE ON, SO IF CHECKED IN DAYLIGHT, THE PROBLEM OFTEN GOES UNDETECTED. ONLY WHEN ANOTHER DRIVER OR THE POLICE POINT IT OUT DOES IT LOOKED AT. THIS IS A WIDESPREAD PROBLEM THAT OCCURS FOR NEARLY EVERY 2000 JEEP GRAND CHEROKEE. IT IS NOT AN ISSUE OF WILL IT HAPPEN, RATHER WHEN IS IT GOING TO HAPPEN! *TR
Service brakes, Hydraulic, Engine and engine cooling, Latches/locks/linkages, Mar 28, 2010
MY WIFE AND I PURCHASED A 2000 JEEP GRAND CHEROKEE FROM THE DEALERSHIP. ABOUT TWO YEARS AGO THE 4.0 LITER 6 CYLINDER ENGINE STARTED USING COOLANT AND CAUSING THE COOLANT LIGHT TO ALARM. THE OIL PRESSURE WOULD DROP TO "0" AND SOUND THE CHECK GAUGES ALARM. WE TOOK THE CAR TO THE MECHANIC SHOP FOR COSTLY REPAIRS AND TROUBLESHOOTING. THEY REPLACED THE WATER PUMP, COULDN'T FIND ANY LEAKS, AND REPLACED THE OIL PUMP AND REAR MAIN SEAL. THEY CHECKED THE BEARING CLEARANCES AND FOUND THEM WITHIN TOLERANCE. THE CAR IS STILL USING ONE TO TWO PINTS OF COOLANT EVERY THREE DAYS AND THE OIL CONTINUES TO DROP TO "0" AFTER WARM-UP. WE REPLACE THE 4 WHEEL DISC BRAKES AND ROTORS EVERY TWO YEARS. THE HOOD GAS SHOCKS WON'T HOLD THE HOOD UP AND THE SHOCKS COST $150 A PAIR FORM THE DEALER AND ONLY LAST ONE YEAR. WE TO HAVE ELECTRIC DOOR LOCKS THAT SCREECH AND DON'T LOCK THE DOORS AS WELL AS REAR LIGHT PROBLEMS THAT WORK OFF AND ON. THE EMISSIONS ARE MUCH HIGHER THAN NORMAL ON OUR RECENT SMOG TEST. THIS IS AN INDICATION THAT THE #3 AND 4 CYLINDER IS USING THE MYSTERIOUS ANTIFREEZE LOSS. AS A RETIRED MECHANICAL ENGINEER I ALSO BELIEVE THE OIL PROBLEM TO BE RELATED. MY WIFE HAS THE GRAND CHEROKEE AND I PURCHASED A TJ WRANGLER NEW IN 2000. I'M CONCERNED THIS VEHICLE WILL DEVELOP THE SAME PROBLEMS HAVING THE SAME ENGINE. WE HAVE INVESTED OVER $50 THOUSAND IN THESE TWO CARS. WE NEED YOUR HELP TO HELP US OFFSET THIS BURDEN. *TR
Service brakes, Electric, May 10, 2009
MY VEHICLE BRAKE LIGHTS KEEP GOING BAD ,EITHER ONE GO OUT THEN EVENTUALLY THE OTHER ONE GOES OUT, WE CHANGE BOTH LIGHT ASSEMBLY AND BULBS, THEY LAST FOR A WHILE THEN, EVENTUALLY GOES OUT AGAIN. WE HAVE TRIED CALLING THE DEALER, NOTHING DONE. *TR
Service brakes, Hydraulic, Electrical system, Exterior lighting, Latches/locks/linkages, Equipment, Dec 21, 2008
BOTH TAIL LIGHT ASSEMBLIES STOPPED WORKING AND WAS CITED BY A POLICE OFFICER. REPLACEMENT WAS ~$500. REAR LIFT GATE LOCK ACTUATOR IS BROKEN, SO CANNOT OPEN LIFT GATE. RIGHT REAR DOOR LOCK WILL NOT ALLOW OPENING FROM INSIDE. SHIFT SENSOR/SOLENOID HAS GONE BAD TWICE LEADING TO PROBLEMS WITH SHIFTING FROM GEARS (REVS REALLY HIGH BEFORE SHIFTING). ROTORS ARE CONSTANTLY BECOMING WARPED AND BRAKES HAVE TO BE READJUSTED. LEFT BLINKER NO LONGER WORKS AND TO FIX IT, THE DEALERSHIP TOLD ME THEY HAVE TO REPLACE THIS ENTIRE ENGINE BLOCK FOR ABOUT $800. POWER WINDOW LOCK NO LONGER WORKS. OTHER THAN THAT, CAR RUNS GREAT :). *TR
Steering, Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Fuel system, Other, Exterior lighting, Air bags, Seat belts, Dec 4, 2008
MY CAR HAS MAJOR PROBLEMS AND I CAN'T AFFORD TO FIX, THEN I FIND THE PROBLEM THAT I HAVE IS DUE TO THE AUTOMAKER'S PROBLEM BECAUSE THE CAR IS ON RECALLS FOR THE PROBLEMS I AM HAVING. I RECEIVED NO NOTICES ON ANY RECALL, AND WHEN I GOT ON THE WEB-SITE TO CHECK FOR RECALLS THERE ARE AS MANY AS 10 MAJOR PROBLEMS WITH MY CAR AND JEEP. SOME COULD CAUSE ME TO CRASH OR EVEN EXPLODE WHILE DRIVING. WHERE ARE MY RECALL NOTICES? *TR
Service brakes, Hydraulic, Engine and engine cooling, Aug 20, 2008
BOUGHT VEHICLE NEW AND PERFORMED REGULAR MAINTENANCE. HAD TO REPLACE BRAKE ROTORS AT 62,000. AT 78,000 MILES ENGINE OVERHEATED; VERIFIED FAN, RADIATOR, AND WATER PUMP IN WORKING ORDER AND REPLACED THERMOSTAT AND TEMPERATURE SENSOR. ENGINE CONTINUED TO OVERHEAT WITH UNEXPLAINED COOLANT LOSS. NO LEAKAGE AND CLEAN OIL. REPLACED HEAD GASKET ANYWAY AND NOTICED NO CRACKS IN HEAD. STILL RUNS HOT AND LOSES COOLANT SOMEHOW. AT 80,000 MILES ENGINE DEVELOPED MISS AFTER REPLACING COIL AND CHECKING FUEL AND FIRING SYSTEMS REMOVED HEAD AGAIN AND PULLED LIFTERS. BOTTOM OF ONE LIFTER WAS GROUND OFF RESULTING IN SOME WEAR OF CAM LOBE. REPLACED LIFTERS AND VALVE SPRINGS. FIXED ENGINE MISS. AT 82,000 MILES OIL GAUGE SHOWED 80 POUNDS OF OIL PRESSURE UNTIL ENGINE TOTALLY WARM THEN DROPPED TO 40 LBS. ALSO SHOWED 40 LBS WHEN KEYED MOVED TO ON POSITION WITH ENGINE NOT RUNNING. REPLACED OIL PRESSURE SENDING UNIT. NOW ENGINE RUNS 40-45 LBS WHEN COLD AND DROPS TO 10 LBS WHEN RUNNING AFTER TOTALLY WARM. WHEN STOPPING AT LIGHTS AFTER DRIVING WITH WARM ENGINE, OIL PRESSURE DROPS TO 0 AND CHECK GAUGES LIGHT COMES ON. PURCHASED A HIGH VOLUME OIL PUMP AND WILL SEE IF THIS CORRECTS THAT PROBLEM. THIS IS TOTALLY UNACCEPTABLE FOR A VEHICLE WITH 83,000 MILES THAT WAS PURCHASED NEW AND WELL MAINTAINED. FURTHERMORE WHEN CHECKING WITH OTHER OWNERS THESE PROBLEMS AND MORE SEEM TO BE COMMON FOR THIS YEAR/MODEL. *TR
Service brakes, Hydraulic, Latches/locks/linkages, Equipment, Aug 18, 2008
BRAKE ROTORS WARP EASILY,DOOR LATCHES BRAKE DOWN,AIR CONDITIONING SYSTEM MAKES NOISES AND DOES NOT WORK PROPERLY. *TR
Service brakes, Hydraulic, Engine and engine cooling, Jul 21, 2008
MY HUSBAND AND I PURCHASED A USED 2000 JEEP GRAND CHEROKEE ABOUT A YEAR AND A HALF AGO AND WE HAVE HAD PROBLEMS EVER SINCE! OUR MAIN PROBLEMS ARE WITH THE BRAKES, ROTORS, CALIPERS. THE LEFT TIRE GETS EXTREMELY HOT AND THERE IS A BURNING SMELL. WE JUST RECENTLY HAD NEW BRAKES PADS AND ROTORS PUT IN AND NOW ARE HAVING THEM LOOK AT THE CALIPERS. THIS IS OUR SECOND TIME TO THE SHOP. WE ARE ALSO HAVING PROBLEMS WITH THE AIR CONDITIONING SYSTEM - IT WORKS OKAY, BUT IS MAKING THE ENGINE RUN SLUGGISH WHEN THE AIR IS ON. WE ARE ALSO HAVING PROBLEMS WITH THE AUTO LOCKS - GRINDING NOISE - HAD TO TURN THE HORN OFF OR WOULDN'T WORK. IT'S JUST BEEN PROBLEM AFTER PROBLEM. I'M AFRAID TO DRIVE MY JEEP FOR LONG DISTANCES WHICH IS EXACTLY WHAT I GOT IT FOR! I'M AFRAID TO DRIVE IT BECAUSE I AM WORRIED ABOUT THE SAFETY - ABOUT THE BRAKES GOING OUT! *TR
Service brakes, Hydraulic, Engine and engine cooling, Mar 15, 2008
MY 2000 JEEP GRAND CHEROKEE IS HAVING PROBLEMS LIKE MANY OTHER PEOPLE. THE LOW COOLANT LIGHT CONSTANTLY COMES ON AND I HAVE TO ADD COOLANT WEEKLY, ALTHOUGH THERE IS NO VISIBLE LEAK. MECHANICS HAVE TOLD ME THEY CANNOT FIND THE PROBLEM UNTIL THIS PAST WEEK WHEN A MECHANIC TOLD ME THE COOLANT WAS LEAKING INTO MY ENGINE AND MIXING WITH MY OIL. THE MECHANIC ESTIMATED I WILL NEED A COMPLETELY NEW ENGINE WITHIN A FEW MONTHS SINCE THE COOLANT-OIL MIXTURE HAS BEEN RUNNING THROUGH MY ENGINE FOR SOME TIME NOW. THE MECHANIC STATED THAT THE ENGINE WILL STOP RUNNING IN THE VERY NEAR FUTURE. MY REAR LEFT BRAKE AND TAIL LIGHT GOES OUT WHEN I STEP ON THE BRAKES. I HAVE HAD SEVERAL ISSUES WITH THE ROTORS AND FINALLY HAD THE MECHANIC REPLACE THEM WITH A DIFFERENT KIND. *TR
Service brakes, Hydraulic, Feb 7, 2008
MY 2000 JEEP GRAND CHEROKEE 6 CYL. 4X4 HAS HAD EXTENSIVE ROTOR PROBLEMS LEADING TO REPLACEMENT OF ROTORS AT 19,000 (COVERED BY DEALER), 40,000 (AT MY EXPENSE), AT 63,520, AGAIN AT MY EXPENSE, AT 90,000, AND NOW AGAIN, REPLACING ALL 4 ROTORS AT 363.50 PER SET AT 112,000 MILES. THIS NEEDS TO BE RECALLED AND INVESTIGATED IMMEDIATELY. *TR
Service brakes, Hydraulic, Engine and engine cooling, Power train, Exterior lighting, Latches/locks/linkages, Sep 30, 2007
I HAVE A 2000 JEEP GC LAREDO, AND ALONG WITH MANY,MANY OTHER PEOPLE I HAVE NUMEROUS PROBLEMS. THE WARPED ROTORS ARE VERY DANGEROUS WHEN YOU HAVE TO USE YOUR BRAKES, ESPECIALLY WHEN YOU HAVE CHILDREN IN THE CAR AS I DO, ALSO THE TAILLIGHT/BRAKE LIGHT ISSUE, THAT HAS GOTTEN ME PULLED OVER MORE THAN ONCE, EVEN THOUGH I PUT A NEW BULB IN IT EVERY TIME. THE DOOR LOCK ACTUATOR THAT IS VERY ANNOYING NOT TO MENTION MY TRANSMISSION HAS A SHIFTING PROBLEM THAT I CAN'T DO ANYTHING ABOUT AND NOW MY RADIATOR FAN WILL NOT WORK SO MY CAR WILL OVERHEAT IF I AM STOPPED FOR TOO LONG. *JB
Service brakes, Hydraulic, Jul 26, 2007
ON A HARD STOP THE BRAKE PEDAL WENT TO THE FLOOR AND THE BRAKE LIGHT CAME ON. I TOOK MY JEEP THE DEALER, AND THEY HAD TO REPLACE A RUSTED BRAKE LINE THAT FAILED WHEN I MADE THE PANIC STOP. I CALLED CHRYSLER, AND THEY SAID THAT THERE WERE NO SERVICE BULLETINS OR PROBLEMS WITH OTHER JEEP GRAND CHEROKEES REGARDING BRAKE LINES RUSTING OUT AND LEAKING FLUID CAUSING BRAKE FAILURE. CHRYSLER REPLIED THAT SINCE MY JEEP WAS OUT OF WARRANTY, THEY WOULD NOT REIMBURSE ME FOR THE REPLACEMENT OF THE RUSTED BRAKE LINE. THIS IS NOT ONLY A FINANCIAL ISSUE, BUT A SERIOUS SAFETY ISSUE. CHRYSLER NEEDS TO NOTIFY OTHERS OF THIS POTENTIAL SAFETY PROBLEM. *TR
Service brakes, Hydraulic, May 17, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE HAS TO DEPRESS THE BRAKE PEDAL DOWN TO THE FLOOR IN ORDER TO STOP THE VEHICLE. SHE REPLACED THE BRAKES AND CYLINDERS ON THREE DIFFERENT OCCASIONS DUE TO SQUEAKING NOISES AND THE INCREASE IN STOPPING DISTANCE. THE CONTACT EXPERIENCED THE SQUEAKING AND SCREECHING NOISES WHILE DRIVING 25 MPH AND GREATER. THE MOST RECENT FAILURE OCCURRED ON MAY 16, 2007. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 112,000 AND FAILURE MILEAGE WAS 30,000.
Service brakes, Hydraulic, Air bags, Seat belts, May 7, 2007, crash
I PURCHASED A 2000 JEEP GRAND CHEROKEE IN 2005 FROM A USED CAR DEALER IN ALBUQUERQUE. AT THAT TIME NO RECALLS OR REPAIRS OF ANY SAFETY RELATED DEFECTS WERE REVEALED TO ME. I RECEIVED A RECALL IN NOVENBER 2006 FOR COOLING FAN THAT I HAD ALREADY HAD DONE . DAIMLER/CHRYSLER REIMBURSED ME FOR SOME OF THE REPAIRS DONE. ON 4-17-07 I WAS NORTH BOUND ON UNSER APPROACHING LADERA, TRAFFIC WAS STOPPED AT THE RED LIGHT. I WAS TRAVELING THE SPEED LIMIT WHICH WAS POSTED AT 35 MPH. I PRESSED ON THE BRAKE PEDAL TO BEGIN SLOWING DOWN AND NOTHING HAPPENED. I THEN SLAMMED MY FOOT DOWN ON THE PEDAL IT WENT TO THE FLOOR AND I REAR ENDED A LARGE PICKUP AT THE INTERSECTION. THE AIR BAGS DID NOT DEPLOY, AND I DID NOT THINK THE SEAT BELT ENGAGED UNTILL I HIT THE STEERING WHEEL WITH MY STERNUM. MY INJURIES WERE MINOR, AND I ELT THE INJURIES OF THE PERSON I HIT WERE ALSO MINOR. THE REASON I BELIEVED THISWAS SO BECAUSE I WAS KNOCKED UNCONSICIENCE. AFTER SOME ADVICE FROM AN ATTOURNEY I CHECKED ONLINE FOR ANY SAFTY RELATED RECALLS ON THE VEHICLE. I WAS NOT SURPRISED TO FIND MANY. RECALL # 200002004 WAS A SEAT BELT RECALL, RECALL # 20060313 WAS A BRAKE SYSTEM RECALL, AND RECALL # 19991202 WAS A AIR BAG RECALL. THERE WERE MANY MORE I AM SURE YOU WERE AWARE OFF. MY CONCERN WAS FOR ANYBODY ELSE THATWAS DRIVING ONE OF THESE VEHICLES WITH THEIR FAMILIES IN THE CAR. IF MY WIFE OR DAUGHTER HAD BEEN IN THE VEHICLE WITH ME I AM SURE THEIR INJURIES WOULD HAVE BEEN MORE SEVERE. PLEASE LOOK INTO THIS VEHICLE, IT WAS NOT SAFE. *AK