2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints: service brakes
543 reports, newest first. Show all
Service brakes, Hydraulic, Dec 6, 2001
ROTORS VIBRATE WHEN APPLYING BRAKES FORM HIGH TO LOW SPEEDS. ROTORS ARE BADLY WARPED. *AK
Service brakes, Hydraulic, Dec 5, 2001
ROTORS AND PADS ON FRONT DISC BRAKES NEEDED TO BE REPLACED 3 TIMES IN 16,600 MILES.*AK
Service brakes, Hydraulic, Dec 4, 2001
WHILE TRAVELING IN RAIN OR ON WET ROADS BRAKES LOCK UP, AND IT FEELS ROUGH WHEN DEPRESSING BRAKES, RESULTING IN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Service brakes, Hydraulic, Dec 2, 2001
FRONT ROTORS HAVE WARPED 5 TIMES SINCE BUYING THE VEHICLE. *AK
Service brakes, Hydraulic, Nov 29, 2001
AT 9,000 MILES DEFECTIVE ROTORS CAUSED STEERING WHEEL TO VIBRATE SEVERELY WHEN BRAKES WERE APPLIED, DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A RECALL.*AK CONSUMER STATED THAT MANUFACTURER SHOULD HAVE SHARED THE EXPENSE OF REPLACING FRONT AND BACK PADS/ROTORS.*SLC
Service brakes, Hydraulic, Nov 28, 2001
WHEN APPLYING BRAKES, IT CAUSED STEERING WHEEL TO VIBRATE SEVERELY. VEHICLE HAS BEEN TO DEALER'S SHOP ON FOUR OCCASIONS AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Service brakes, Hydraulic, Nov 26, 2001
THIS ROTOR DEFECT WAS RECOGNIZED AS A DEFECT IN THE 1999 MODEL AND IT IS THE SAME PROBLEM IN THE 2000 MODEL. YOR AGENCY HAS HUNDREDS OF COMPLAINTS RE THIS ISSUE AND A RECALL SHOULD BE ISSSUED. CHRYLSER HAS IGNORED THE ISSUE AND WILL ONLY REACT WHEN FORCED TO DO SO. ROTORS SHOULD NOT WEAR OUT AND BECOME DANGEROUS AFTER JUST 6000 MILES. PLEASE DO SOMETHING. *AK
Service brakes, Hydraulic, Nov 26, 2001
FIRST TIME CHRYSLER REPLACED THE FRONT ROTORS FREE OF CHARGE. THE SECOND TIME I WAS TOLD THAT WAS NOT COVERED UNDER WARRENTY AND ALL THREE OF FOUR ROTORS WERE TURNED AT MY COST. THE THIRD TIME I HAD A LOCAL GARAGE TURN ALL FOUR ROTORS DUE TO WARPAGE. THE CAR NOW IS STARTING TO SHOW WARPAGE AGAIN. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN BRAKING AT 60 MPH WITH THE WARPED ROTORS. I HAVE WRITTEN A LETTER TO CHRYSLER AND THEY HAVE STATED "NOT COVERED UNDER WARRENTY AND THAT THEY HAVE NOT HEARD OF ANY PROBLEMS". CENTRAL GARAGE TOLD ME THAT THEY SEE ALOT OF JEEPS LIKE MINE WITH WARPED ROTORS. I HAVE CONTACTED OTHER JEEP GARAGES AND THEY ALL STATED THAT THEY SEE ALOT OF MY STYLE OF JEEP WITH WARPED ROTORS. THIS IS MAJOR SAFETY FEATURE ON MY CAR AND I FEEL THAT CHRYSLER SHOULD ENGINEER A SOLUTION. I SHOULDN'T HAVE TO HAVE MY BRAKES REPAIRED EVERY 5-6000 MILES TO KEEP MY CAR SAFE TO DRIVE AND SPEND $400-$500 TO DO SO. *AK
Service brakes, Hydraulic, Nov 15, 2001
BRAKE ROTORS WERE WARPED, CAUSING STEERING WHEEL TO VIBRATE WHEN DRIVING. BRAKES WOULD NOT STOP VEHICLE PROPERLY. CONTACTED DEALER WHO STATED THAT VEHICLE WAS NOT COVERED UNDER WARRANTY AFTER 12500 MILES. *AK *JB
Service brakes, Hydraulic, Nov 12, 2001
BRAKE ROTORS WARP AND WARP AND WARP. A $30,000 CAR/SUV WITH A BRAKING SYSTEM THAT IS A TOTAL ENGINEERING FAILURE. NOW WITH 40,000 MILES, I'VE HAD THE BRAKE ROTORS TURNED THREE TIMES! THE DEALER WOULD DO NOTHING THE FIRST TIME BECAUSE BRAKES WERE NOT COVERED ON THE WARRANTY. I'LL NEVER BUY ANOTHER JEEP.*AK
Service brakes, Hydraulic, Nov 7, 2001
CONSUMER WAS TRAVELING ON THE HIGHWAY, WHEN HE APPLIED BRAKES VEHICLE SHOOK AND VIBRATED. DEALERSHIP WAS AWARE OF PROBLEM. THE MECHANIC OF THE DEALERSHIP MECHANIC INFORMED CONSUMER THAT BRAKE ROTORS WERE WARPED.*AK
Service brakes, Hydraulic, Nov 7, 2001
BRAKE ROTORS ARE WARPED. REQUIRE REPLACEMENT. DEALER AND MANUFACTURER REFUSE ANY RESPONSIBILITY. OWNER MUST PAY FOR ALL REPAIRS. WARRANTY ONLY 12,000MI.*AK
Service brakes, Hydraulic, Nov 5, 2001
FRONT BRAKE ROTORS WARP. I HAVE REPLACED THEM TWICE AND HAD THEM CUT ONCE, AND IT HAPPENDS EVERY 6,000 MILES OR SO.*AK
Service brakes, Hydraulic, Oct 26, 2001
ROTORS HAVE BECOME WARPED AFTER VERY SHORT TIME. FRONT SHIMMIES WHEN BRAKING. *AK
Service brakes, Hydraulic, Oct 19, 2001
WHEN APPLYING BRAKES FRONT END VIBRATES. HAD NOT CONTACTED DEALER. PLEASE ADD VIN. *AK
Service brakes, Hydraulic, Oct 19, 2001
BRAKE ROTORS WARPED OVER ONE DAY USE. CONTACTED DEALER, AND DEALER STATED BRAKES WERE OVERHEATED, AND NOT COVERED UNDER WARRANTY. *AK *YH
Service brakes, Hydraulic, Engine and engine cooling, Power train, Exterior lighting, Oct 10, 2001
ENGINE BLEWOUT WHILE DRIVING AT HIGHWAY SPEED OF 65-70 MPH. DEALER NOTIFIED. *AKVEHICLE JERKS WHILE IN MOTION AT HYWY SPEEDS. THE COMPRESSOR CLUTCH WAS DEFECTIVE AND WAS REPLACED. THE BRAKES PULSATE WHEN APPLIED. THE FRONT ROTORS WAS TURNED. BRAKES SHUDDER WHEN BRAKING FROM HIGHWAY SPEEDS. THE ROTORS WERE FOUND TO BE WARPED. THE ENGINE OVERHEATS. THE COOLING SYSTEM WAS FOUND TO BE UNDER HIGH PRESSURE. THE CYLINDER HEADS WERE REMOVED BECAUSE THEY WERE WARPED. THE ENGINE WAS REPLACED DUE TO WARPAGE. A BUMP IS FELT WHEN COMING TO A STOP. THE REAR DRIVESHAFT WAS REPLACED WITH REVISED PARTS PER TECHNICAL SERVICE BULLETIN. THE REAR END NOISE IS STILL APPARENT. A NEW SHAFT AND YOKE WERE INSTALLED. THE TRANSMISSION SHOFTS HARD ON ACCELERATION IN LOW GEARS. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. ACCELERATION IS STILL JERKY WHILE IN MOTION AND THE TURN SIGNALS AND HEADLIGHTS GO ON AND OFF AT RANDOM. CONSUMER ASKS FOR REIMBURSMENT OF MONIES PAID AND TO HAVE VEHICLE TRADED FOR ONE THAT CAN BE TRUSTED. *JG
Service brakes, Hydraulic, Oct 10, 2001
WHEN TRAVELING AT 60 MPH AND APPLYING BRAKES VEHICLE WILL SHAKE WHEN TRYING TO SLOWDOWN. CONTACTED DEALER, AND DEALER SOLVED PROBLEM. *AK CONSUMER STATED THE DEALER DISCOVERED THE PROBLEM AS BENT ROTORS.*SLC
Service brakes, Hydraulic, Oct 4, 2001
FRONT BRAKE ROTORS WERE PREMATURELY WARPED, CAUSE UNKNOWN. DEALER COULD NOT IDENTIFY THE CAUSE. *AK *YH
Service brakes, Hydraulic, Oct 4, 2001
ROTORS FAILED AT 7K, 14K, AND 27K. NEVER HAD A CAR THAT NEEDED BRAKE WORK AT 27K. SUSPECT THAT BRAKE SYSTEM IS UNDERSIZED FOR VEHICLE. *AK
Service brakes, Hydraulic, Oct 3, 2001
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Service brakes, Hydraulic, Oct 2, 2001
BRAKES HAVE NEEDED COMPLETE REPLACEMENT ON 3 OCCASIONS NOT COUNTING THE ONE I HAVE TO MAKE TO GET THEM REPAIRED AGAIN. IT HAS ONLY BEEN THREE MONTHS SINCE THE LAST SET!!!!*AK
Service brakes, Hydraulic, Sep 22, 2001
AT 7,000 MILES, THE VEHICLE WOULD SHAKE VIOLENTLY AND THE BRAKE PEDAL WOULD PULSATE EXCESSIVELY WHEN THE BRAKES WERE APPLIED AT HIGHWAY SPEEDS OF 40+ MPH, ESPECIALLY DOWNHILL. TOOK TO DEALERSHIP AND THEY WERE ABLE TO REPLICATE CONDITION. DEALERSHIP EXPLAINED THAT SHAKING AND PULSATIONS WERE DUE TO DEFECTIVE ROTORS WHICH HAD WARPED FROM EXCESSIVE HEAT - NOT DUE TO EMERGENCY BRAKING, BUT JUST NORMAL USE. DEALERSHIP REPLACED ROTORS AND PADS WITHOUT COST TO CUSTOMER. UNFORTUNATELY, THE SAME PROBLEM AROSE SOON AFTER MY FIRST ANNIVERSAY WITH THE VEHICLE AT ABOUT 17,500 MILES. TOOK TO SAME DEALERSHIP AND THEY DIAGNOSED THE SAME PROBLEM (ROTOR WARPING DUE TO OVERHEATING - NOT FROM ABUSIVE BRAKING, BUT FROM NORMAL BRAKING BY CUSTOMER). THEY REPAIRED THE PROBLEM BY RESURFACING FRONT ROTORS AND REPLACING FRONT PADS WITHOUT COST TO THE CUSTOMER (EXCELLENT SERVICE DEPARTMENT). MY CONCERN IS THAT THE SERVICE DEPARTMENT REP STATED THAT THE SAME PROBLEM WOULD COME UP AGAIN AFTER ABOUT 8-10,000 MILES BECAUSE THE ROTORS AND BRAKING SYSTEM ARE DEFECTIVE FROM THE MANUFACTURER. HE STATED THAT JEEP AND THE FEDERAL GOVERNMENT HAVE TO "BUMP HEADS" BEFORE THIS PROBLEM IS PERMANENTLY CORRECTED. PLEASE MAKE JEEP ACKNOWLEDGE AND CORRECT THIS SERIOUS PROBLEM BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED. JEEP NEEDS TO STAND BEHIND ITS PRODUCT IF IT WISHES TO MAINTAIN ITS RATHER GOOD REPUTATION. IF NOT, JEEP WILL LOSE ITS CUSTOMER BASE AND WILL EVENTUALLY GO THE WAY OF THE DODO BIRD. THE OTHER PROBLEM I HAVE EXPERIENCED IS THE MALFUNCTIONING OF THE MY REAR TRUNK DOOR LOCK. IT GETS STUCK QUITE OFTEN, SUCH THAT I CANNOT DISENGAGE THE LOCK TO OPEN THE TRUNK. I MUST LOCK AND REOPEN THE VEHICLE'S LOCKS (WITH THE REMOTE CONTROL) TO GET THE REAR HOOD LOCK TO WORK PROPERLY. OTHERWISE, MY 2000 JEEP CHEROKEE IS QUITE SATISFACTORY. HOWEVER, I WORRY ABOUT MY OUT-OF-POCKET EXPENSES ONCE MY WARRANTY EXPIRES. CAN YOU INVESTIGATE THESE PROBLEMS AND TRY TO GET JEEP TO COMMIT TO A RECALL?*AK
Service brakes, Hydraulic, Sep 18, 2001
ROTORS WARPED VERY FAST. SERVICE TECHNICIAN STATED MANUFACTURER WAS PUTTING SAME ROTORS ON CHEROKEE'S, WHICH WERE TOO HEAVY OF A VEHICLE IN COMPARISON TO WRANGLERS. STEERING VIBRATED WHEN BRAKES WERE APPLIED, AND VEHICLE WOULD NOT STOP. THIS WAS 3RD SET OF ROTORS PUT ON EVERY 7-9 MILES. ROTORS HAVE BEEN CHANGED.*AK
Service brakes, Hydraulic, Sep 11, 2001
PREMATURE WEAR OF FRONT BRAKE ROTORS CAUSED VEHICLE TO BRAKE VIOLENTLY WHEN BRAKES WERE APPLIED. DEALER NOTIFIED. A TSB HAS BEEN ISSUED. *AK CONSUMER STATES WHILE BRAKING, VIBRATION OCCURS TO THE STEERING WHEEL AND BRAKE PEDAL, MANUFACTURER STATES FAILURES ARE NORMAL WEAR AT OR BELOW 12000 MILES. *SLC