2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints: service brakes
543 reports, newest first. Show all
Service brakes, Hydraulic, Dec 2, 2003
WHEN DRIVING AND BRAKING UNDER ANY CONDITIONS BRAKE PEDAL PULSATES WHICH RESULTS IN EXTENDED STOPPING DISTANCE. *AK FACTORY DEFECTIVE PADS, CALIPERS, AND ROTORS CAUSED EXCESSIVE VIBRATION, SHUDDER AND PULSATION WHILE BRAKING. CHRYSLER ISSUED A TSB WITH A REPLACEMENT KIT NO BETTER THAN THE OEM. CONSUMER WAS FORCED TO ORDER AFTERMARKET BRAKES AND PADS TO CORRECT THE PROBLEM. CONSUMER FILED SUIT AGAINST CHRYSLER. *PH
Service brakes, Hydraulic, Power train, Nov 23, 2003
DISC BRAKES CONTINUALLY NEED WORK. ROTORS WARP AND MUST BE TURNED EVERY 10,000 MILES! NOW THE AUTOMATIC TRANSMISSION WON'T SHIFT OUT OF 2ND GEAR UNTIL THE CAR IS WARMED UP. WHAT NEXT? THE BRAKE MAINTENANCE ALONE HAS COST ME NEARLY $2,000. THIS IS A $30,000 VEHICLE AND SHOULD NOT REQUIRE THIS MUCH MAINTENANCE! *LA
Service brakes, Hydraulic, Nov 10, 2003
WHILE DRIVING 65 MPH AND WHEN DEPRESSING THE BRAKES VEHICLE SHOOK VIOLENTLY. VEHICLE WAS TAKEN TO DEALER, WHO INFORMED CONSUMER THAT A BRAKE PROBLEM WAS EVIDENT, DEALER REFUSED TO FIX THE PROBLEM. *AK
Service brakes, Hydraulic, Nov 4, 2003
I OWN A 2000 JEEP GRAND CHEEROKEE WITH 52,000 MILES. TODAY I BROUGHT THE VEHICLE IN FOR THE 4TH TIME TO HAVE THE ROTORS RESURFACED DUE TO WARPING. THE DEALERSHIP HAS ALSO REPLACED THE CALIPERS AND PADS ON THE FRONT AND BACK OF MY VEHICLE. THE DEALER IS VERY AWARE OF THE PROBLEM AND SAID IT IS ONLY A MATTER OF TIME UNTIL THE BRAKES ARE RECALLED. IN THE MEANTIME, I AM DRIVING AN UNSAFE VEHICLE.*AK
Service brakes, Hydraulic, Oct 30, 2003
FRONT ROTORS AND BRAKES HAVE BEEN REPLACED 3 TIMES IN 3 YEARS SECONDARY TO DANGEROUS AND EXCESSIVE VIBRATION AT BRAKING.*AK
Service brakes, Hydraulic, Oct 23, 2003
I PURCHASED MY 2000 JEEP GRAND CHE. LAREDO BRAND NEW IN 2000. VIN # [XXX]. SINCE THAT PURCHASE WE HAVE HAD NOTHING BUT TROUBLE WITH THE BRAKES. THE ROTORS WERE REPLACED BEFORE IT HAD 12,000 MILES AND HAVE BEEN TURNED SEVERAL OTHER TIMES. BRAKE PADS WEAR OUT AS QUICKLY AS WE CAN GET THEM ON. NOW ON 10-23-03, WE TOOK THE JEEP INTO A LOCAL SERVICE SHOP FOR AN OIL CHANGE AND TIRE ROTATION. THEY INFORMED US THAT THE ROTORS NEED REPLACING AGAIN AND ALL FOUR WHEELS NEED PADS. THEY TOLD US THAT THERE IS A SERVICE BULLETIN FROM JEEP ABOUT THIS PROBLEM. THEY SAID THEY CALLED THE LOCAL JEEP DEALERSHIP AND WERE TOLD THAT THERE IS A KIT AVAILABLE TO FIX THE ROTOR AND BRAKE PROBLEMS. THE KIT TO FIX THE PROBLEM WILL COST US $470.00. WE FEEL THAT THIS BRAKE PROBLEM IS JEEP'S FAULT THROUGH HAVING A POORLY DESIGNED BRAKING SYSTEM. THE COMPLAINTS ABOUT THE JEEP'S BRAKES AND ROTORS STARTED FROM THE FIRST DAY SOMEONE PURCHASED A 2000 JEEP GRAND CHEROKEE. WE FEEL THAT WE SHOULD NOT HAVE TO PAY FOR THE KIT. JEEP SHOULD MAKE THE KIT FREE OF CHARGE DUE TO THEIR KNOWING THIS PROBLEM EXISTED FROM DAY ONE. WE HAVE ALREADY PUT ENOUGH MONEY INTO TRYING TO FIX THIS BRAKING DEFECT. I CONTACTED THE JEEP HOTLINE TODAY AND THEY SAID THAT THE COST WOULD BE OURS. IT WAS NOT A RECALL, JUST A SERVICE BULLETIN ABOUT THE KIT. JEEP NEEDS TO STEP UP TO THE PLATE AND DO THE RIGHT THING OR NHTSA SHOULD GET OFF THEIR HANDS ON THIS MATTER AND ORDER JEEP TO DO A RECALL AND INSTALL THE KITS. THIS IS NOT A NEW SITUATION AND NHTSA NEEDS TO STEP IN, THESE ARE THE BRAKES OF OUR CAR. DO WE HAVE TO DIE BEFORE SOMETHING IS DONE. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Hydraulic, Oct 20, 2003
BRAKE ROTORS OVERHEAT, CAUSE VIBRATION IN CAR. HARD TO HANDLE WHEN BRAKING, ROTORS WARP. DEALER HAS HAD TO REPLACE ROTORS AND PADS 4 TIMES. *LA
Service brakes, Hydraulic, Oct 14, 2003
CONSUMER STATED WHILE APPLYING FORCE TO BRAKES FRONT END OF VEHICLE DROPPED TO GROUND DUE TO OUT OF ROUND ROTORS. *AK
Service brakes, Hydraulic, Oct 10, 2003
RECENTLY PURCHASED 2000 JEEP GRAND CHEROKEE LAREDO. THE BRAKE ROTORS WERE WARPED, AND PAID TO HAVE THEM RESURFACED. THE ROTORS IMMEDIATELY WARPED AGAIN, AND I HAD ANOTHER SHOP REPLACE THEM WITH OEM ROTORS. THE VEHICLE STILL EXHIBITS UNSAFE BEHAVIOR UNDER EVEN MODERATE BRAKING CONDITIONS, AND I HAVE NO MONEY LEFT FOR ROTOR REPAIRS. I NOW FIND MYSELF AVOIDING BRAKING (RIDICULOUS I KNOW) IN ORDER TO ESCAPE THE NOISE AND VEHICLE SHAKING. DEALERSHIP STATES IT'S A COMMON RECURRING PROBLEM, BUT CHRYSLER WILL NOT RECALL. SEEMS LIKE A COMPLAINT IS IN ORDER. THANKS. *LA
Service brakes, Hydraulic, Oct 8, 2003
DESIGN FLAW IN DEGRADATION OF THE SEALS ON THE DRUM OF THE VEHICLE'S ANTI-LOCK BRAKING SYSTEM.*MR THIS ALLOWED MORE MOISTURE INTO THE DRUMS, CAUSING UNPREDICTABLE LOCKING OF THE VEHICLE'S REAR BRAKES. SUCH LOCKING COULD CAUSE DRIVER TO LOSE CONTROL. CONSUMER MADE MANY ATTEMPTS TO FIND A RESOLUTION WITH JEEP AND LOCAL DEALERSHIPS AND THE CUSTOMER SERVICE DIVISION, TO NO AVAIL. THE DEALERSHIPS ADMITTED THE PROBLEM WAS ENDEMIC TO THE DESIGN AND REPLACING THE BRAKES WOULDN'T ELIMINATE THE PROBLEM- IT WOULD COME BACK IN TIME. THEY ADMITTED IT'S AN INHERENT FEATURE, BUT STATED THEY HAVE NO PLANS TO ATTEMPT TO RECTIFY IT. OTHER THAN THE BRAKE PROBLEM, THE CONSUMER WAS PLEASED WITH THE PURCHASE. *PH *JB
Service brakes, Hydraulic, Sep 17, 2003
TOTAL BRAKE FAILURE. PEDAL WENT TO FLOOR. HAD TO PUMP TO GET BRAKES TO APPLY. FLUID LEVEL NORMAL. INTERMITTENT PROBLEM. *JB
Service brakes, Hydraulic, Sep 12, 2003
WHEN THE CONSUMER ATTEMPTED TO MAKE A GRADUAL STOP AND APPLIED THE BRAKE PEDAL THERE WAS EXCESSIVE PULSATION. CONSUMER CONTACTED THE DEALER. THE DEALER WILL REPLACE THE ROTORS AND PADS IN ATTEMPT TO CORRECT THE PROBLEM. *AK BOTH FRONT AND REAR BRAKE ROTORS HAD EXCESSIVE RUN OUT AND WERE RESURFACED. *SCC *JB *PH *JB
Service brakes, Hydraulic, Aug 29, 2003
I OWN A 2000 JEEP GRAND CHEROKEE LIMITED. EVERY 5000-7000 MILES, A SERIOUS VIBRATION ARISES WHEN BREAKING AT SPEEDS GREATER THAN 50 MPH. I HAVE HAD THE PROBLEM SERVICED 6 SEPARATE TIMES OVER THE PAST TWO YEARS. THE CAR ONLY HAS 54,000 MILES ON THE SPEEDOMETER. ALL BRAKE ROTORS AND CALIPERS HAVE BEEN REPLACED (MORE THAN ONCE), BUT THE PROBLEM KEEPS RECURRING. JEEP REPRESENTATIVES NO LONGER WANT TO DEAL WITH OR REPAIR THE PROBLEM.*AK
Service brakes, Hydraulic, Aug 28, 2003
THE STEERING WHEEL STARTS SHAKING VEHEMENTLY WHEN BRAKING FROM SPEEDS ABOVE 50-55 MILES/HR. THIS SYMPTOM APPEARED SUDDENLY AND SEEMES TO GET STRONGER.
Service brakes, Hydraulic, Visibility, Latches/locks/linkages, Aug 15, 2003
WHEN THE CONSUMER APPLIED THE BRAKES THEY PULSATED, WHICH CAUSED THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK CONSUMER WOULDN'T LET HER 15 YR. OLD DAUGHTER DRIVE THE VEHICLE IN FEAR OF THE BRAKES FAILING, NOR WOULD SHE SELL IT. THE VEHICLE HAD BEEN TO THE MECHANIC MANY TIMES AND THE PROBLEM CONTINUED TO EXIST. *PH. THE ROTORS AND PADS WERE REPLACED SEVERAL TIMES. THE DRIVER'S SIDE DOOR WAS HARD TO LOCK, AND THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. *JB
Service brakes, Hydraulic, Engine and engine cooling, Aug 13, 2003
BRAKES KEEP FAILING. SHORTLY AFTER PURCHASING THE CAR IN 1999 I RETURNED TO THE DEALER COMPLAINING ABOUT HEAVY BRAKE PULSATION AT 30MPH. THEY TOLD ME THEY FIXED IT BUT IT CONTINUED DOING IT. I KEPT GOING BACK OVER AND OVER AGAIN. THE LAST TIME I WENT BACK WAS 3 WEEKS AGO, AND THEY AGAIN CHANGED THE BRAKES WITH NEWLY DESIGNED BRAKES WHICH SUPPOSEDLY WOULD HAVE FIXED THE PROBLEM. THE DEALER SAID THEY WOULDN'T COVER THE BACK BRAKES B/C THEY HAD NO COMPLAINTS ABOUT IT AND THAT I DIDN'T NEED TO CHANGE THEM. I DROVE AWAY BUT THE CAR STILL PULSATES HEAVILY AS SOON AS I BRAKE IF I AM DRIVING OVER 20MPH. FURTHERMORE MY CAR'S ENGINE BROKE DOWN COMPLETELY AFTER 32000 MILES OR APPROXIMATELY 7 MONTHS AGO. THEY TOLD ME THE ENGINE FAILED B/C I DIDN'T CHANGE THE OIL FOR 10,000 MILES. THE MECHANICS REPORT STATED THAT THERE WAS WATER IN THE FUEL, BUT THEY STILL TOLD ME IT WAS MY FAULT FOR NOT CHANGING THE OIL. I WAS OUT OF WARRANTY B/C MORE THAN 36 MONTHS HAD GONE BY FROM THE DATE OF PURCHASE. CHRYSLER AGREED TO SUBSTITUTE THE ENGINE AND I HAD TO PAY $800. I DON'T UNDERSTAND HOW A NEW CAR, DRIVEN FOR SUCH LITTLE MILEAGE (NOW ONLY 35,000 MILES AFTER ALMOST 4 YEARS) CAN HAVE ALL THESE MECHANICAL PROBLEMS. I BELIEVE THE BREAKS ARE FAULTY AND AM NOT SURE HOW TO FURTHER DEAL WITH THE PROBLEM. THE CAR DEALER KEEPS TELLING ME IT'S PERFECTLY SAFE TO DRIVE.*AK
Service brakes, Hydraulic, Aug 13, 2003
BOTH FRONT AND REAR ROTORS HAVE EXCESSIVE RUN OUT. EXCESSIVE ROTOR THICKNESS VARIATION GENERATED BY POOL CALIPER CENTERING CAUSING STEERING WHEEL SHAKE. BRAKES WERE REPAIRED 12/26/2000 AT 11,579 MILES AND AGAIN AT 21,915 MILES ON JUNE 13, 2002. TOOK IT IN AGAIN JULY WITH 30,700 MILES AND WAS TOLD IT WAS OUT OF WARRANTY AND TOO BAD. I HAD BEEN ASSURED FROM THE BEGINNING THAT CHRYSLER KNEW OF THE PROBLEM AND WOULD STAND BEHIND THEIR CAR UNTIL IT WAS SATISFACTORILY REPAIRED. THIS INFORMATION WAS PROVIDED BY RAY HUTCHINSON, SERVICE MANAGER OF LITHIA JEEP IN ANCHORAGE, ALASKA.*AK
Service brakes, Hydraulic, Equipment, Jul 31, 2003
BRAKE ROTORS BEING REPLACED FOR THE THIRD TIME. VERY BAD VIBRATION WHEN BRAKING OVER 40 MPH. *PH
Service brakes, Hydraulic, Jul 30, 2003
STEERING WHEEL SHAKES VIOLENTLY WHEN APPLYING BRAKES ABOVE 50 MPH. DEALER REGROUND ROTORS TWICE, BUT THE PROBLEM ALWAYS CAME BACK WITHIN A DAY OR TWO.*AK
Service brakes, Hydraulic, Jul 29, 2003
SERVICE BRAKE FAILURE. WHEN VECHICLE EXCEEDS SPEEDS OF 50 MPH THE BRAKES SQUEAK, AND THE PEDAL VIBRATES. THIS OCCURS EVERY 12,000. DEALERSHIP INSTALLED/USED A CALIBER KIT, BUT THE PROBLEM STILL EXISTS.*AK
Service brakes, Hydraulic, Fuel system, Gasoline, Equipment, Jul 29, 2003
I HAD TO REPLACE MY FRONT ROTORS AT 35,000 - CHRYSLER SAID IT'S NORMAL WEAR AND TEAR AND WOULDN'T FIX THEM. THERE WAS A PROBLEM WITH A SEAL ON THE GAS TANK. I BROUGHT IT IN FOR SERVICE AT LEAST 4 OR 5 TIMES BEFORE IT WAS FIXED. A $2.00 WIRE BROKE INSIDE THE FRONT DOOR FOR THE FRONT SPEAKER AT 43,000 MILES AND THEY CHARGED ME $200.00 TO FIX IT. THE SALESMAN SOLD ME A CONVENIENCE PACKAGE THAT WAS PURPORTED AS AN EXTENDED WARRANTY, BUT WAS ACTUALLY A TOWING AND RENTAL CAR PACKAGE. *AK
Service brakes, Hydraulic, Jul 28, 2003
PROBLEMS WITH 2000 JEEP CHEROKEE BRAKE EQUIPMENT. *MR THE SECOND MAJOR REPAIR WORK DONE. IT WAS DANGEROUS WHEN ATTEMPTING TO STOP THE VEHICLE AND FELT AS IF THE VEHICLE WAS RUNNING OVER MASSIVE BUMPS. THE VEHICLE HAD NEW PADS, THE FRONT AND BACK ROTORS WERE MACHINED, AND A NEW CALIPER KIT WAS ADDED. *SCC *JB
Service brakes, Hydraulic, Jul 22, 2003
COMPLAINT INVESTIGATOR, I PURCHASED A USED 2000 JEEP CHEROKEE LAREDO IN AUGUST OF 2002. AT THE TIME OF PURCHASE, THE BRAKES WERE PULSING BADLY AND THE DEALER TURNED THE ROTORS. IN LESS THAN 12 MONTHS AND LESS THAN 10,000 MILES THE ROTORS ARE ONCE AGAIN PULSING VERY BADLY. SINCE I PURCHASED THIS VEHICLE, I HAVE LEARNED THAT THIS MODEL HAS BRAKE ISSUES. DOES CHRYSLER CORP. HAVE A SOLUTION FOR THIS? I HEARD THAT CHRYSLER WILL REPLACE THE BRAKES BECAUSE THE FACTORY ROTORS ARE INADEQUATE FOR THE VEHICLE UNDER SOME TYPE OF CUSTOMER SATISFACTION EFFORT BUT WILL ONLY OFFER THIS OF THE CUSTOMER COMPLAINS VIGOURSLY. ANY ADDITIONAL INFORMATUION THAT YOU COULD SUPPLY WOULD BE OF GREAT ASSISTANCE TO ME WHILE I ATTEMPT TO RESOLVE THIS PROBLEM. FYI - I PURCHASED AN EXTENDED WARRANTY WHEN I PURCHASED THE VEHICLE BUT ROTORS ARE A "NORMAL WEAR" ITEM. I WOULD AGREE WITH THIS STATEMENT IF THE FACTORY ROTORS ORIGINALLY SUPPLIED ON THE VEHICLE WERE "NORMAL" AND THE FACTORY BRAKES WERE ADEQUATE FOR THE VEHICLE. IN MY OPINION, THE FACTORY SUPPLIED BRAKES SHOULD BE COVERED UNDER SOME TYPE OF DEFECTS IN MATERIALS OR WORKMANSHIP. MY RESEARCH HAS UNCOVERED THAT THE ROTORS ARE TOO SMALL FOR THE WEIGHT OF THE VEHICLE. NO ONE HAS DIED FROM THIS THANK GOODNESS BUT I BELIEVE THAT THE CONSUMERS WHO HAVE PURCHASED THESE VEHICLES HAVE BEEN DAMAGED AND SHOULD HAVE SOME TYPE OF RECOURSE IN THIS MATTER. SINCERELY, ROBERT G. SPINKS
Service brakes, Hydraulic, Jul 15, 2003
FRONT BRAKE CALIPERS FROZE UP AND WOULD NOT REALEASE FRONT BRAKES, HAD TO BE REPLACED WHEN VEHICLE ONLY HAD 43,000 MILES. *AK
Service brakes, Hydraulic, Jul 14, 2003
2000 JEEP GRAND CHEROKEE BRAKE ROTORS CONTINUE TO WARP CAUSING SEVERE PULSATION IN STEERING WHEEL DURING BRAKING, PARTICULARLY AT HIGHER SPEEDS. I BELIEVE THE PROBLEM IS DUE TO A DESIGN FLAW WHICH BEGAN IN THE 1999 MODEL AND HAS NOT YET BEEN CORRECTED IN NEW MODELS. DAIMLER-CHRYLSER WILL NOT SOLVE THE PROBLEM, THE LOCAL DEALERSHIP IN BOISE IS KEENLY AWARE OF THE PROBLEM. FIRST WARPING OCCURRED ON ALL 4 BRAKE ROTORS UNDER 4900 MILES. FRONT ROTORS HAVE BEEN REPLACED 3 TIMES AND RESURFACED TWICE, BACK ROTORS RESURFACED ONCE AND REPLACED ONCE, ALL WITHIN 36000 MILES. I AM CONCERNED THAT MY FAMILY AND OTHERS ON THE ROAD ARE AT RISK IF I AM UNABLE TO STOP AND/OR CONTROL THE VEHICLE. *AK