2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints: visibility
134 reports, newest first. Show all
Visibility, Feb 1, 2007
2000 JEEP GRAND CHEROKEE, THIS IS THE THIRD OCCURANCE THAT MY HEATING/COOLING SYSTEM HAS FAILED SINCE I PURCHASED MY JEEP IN AUGUST OF 1999. THE LATEST PROBLEM IS THE BLEND DOORS AND RECIRCULATION DOORS. THE DEALER COST TO FIX WAS ABOUT $900.00. AFTER SEVEN YEARS I WOULD THINK THAT CHRYSLER COULD MAKE A HEATING/COOLING SYSTEM THAT WOULD NOT BREAK EVERY 2.5YEARS. *NM
Visibility, Feb 1, 2007
HEATER BLOWS ONLY COLD AIR ON THE PASSENGER SIDE NO MATTER THE TEMPERATURE SETTING. *NM
Visibility, Seats, Jan 31, 2007
MY VENTILATION SYSTEM IS IN THE PROCESS OF FAILING. I HAVE A LOUD CREATING SOUND COMING FROM UNDERSIDE MY DASH. WHEN I TURN ON THE SYSTEM, IT DOESN'T ALWAYS HEAT/COOL THE WAY IT IS SUPPOSED TO. SOMETIMES THE HEAT COMES ON, SOMETIMES THE COOL COMES ON WHEN THE OTHER IS CHOSEN. SOMETIMES IF IT'S SUPPOSED TO BE ON THE FLOOR ITS ON THE DEFROSTER. ALSO, THE DRIVERS SIDE SEAT HEATER ACTS UP BUT MOSTLY IT DOESN'T WORK.
Visibility, Jan 5, 2007
THE BLEND AND RECIRCULATION DOOR ASSEMBLY IN MY 2000 JEEP GRAND CHEROKEE LIMITED FAILED. THIS LEADS TO A LOSS OF HEAT AND DEFROSTER. I LIVE IN MINNESOTA SO WITH NO DEFROSTER THIS IS A HUGE SAFETY HAZARD. MY WINDOWS WON'T DEFROST AND WILL SUDDENLY FOG UP WITHOUT WARNING. I CAN SUDDENLY LOSE ALL VISIBILITY. *JB
Visibility, Jan 4, 2007
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *JB
Visibility, Dec 19, 2006
1) NO SIGN OF FAILURE, JUST HAPPENED OUT OF NO WHERE 2)NO HEAT FROM PASSENGER SIDE OF VEHICLE AT ALL, NO FLOOR HEAT, NO FRONT VENT HEAT, AND MOST IMPORTANTLY, NO WINDSHIELD DEFROST HEAT, CAUSING A LOT OF FOG AND POOR VISIBILITY DURING THESE COLD MONTHS... 3)HAVE NOT DONE ANYTHING TO FIX ISSUE, COST OF REPLACEMENT PARTS AND LABOR IS $2000, DOWN TIME OF VEHICLE IS 2 DAYS TO FIX...A LOT OF WORK FOR A NOVICE LIKE MYSELF. *JB
Visibility, Dec 17, 2006
HEATER DOES NOT WORK ON THE DRIVERS SIDE, COST TO FIX IS RIDICULOUS AND I CANNOT BELIEVE THAT SOMETHING THIS EXPENSIVE HAPPENS SO OFTEN ON THIS VEHICLE. I HAVE READ DOZENS OF ACCOUNTS FROM OTHER WJ JEEP OWNERS HAVING THIS PROBLEM! *NM
Visibility, Dec 12, 2006
THE BLEND DOORS HAVE FAILED 2X. THIS IS EXTREMELY DANGEROUS AS I NO LONGER HAVE DEFROST ON THE FRONT WINDSHIELD. THIS COSTS OVER $1000 TO FIX. THE BLEND DOORS HAVE FLAPS TO CONTROL THE HOT AND COLD AIR FOR THE HVAC. MINE WAS STUCK ON COLD, AND THERE IS NO WAY TO DEFROST MY CAR. I CAN NOT AFFORD ANOTHER $1000. *NM
Visibility, Dec 11, 2006
BLEND DOOR FAILURE, HEATER CORE FAILURE. *NM
Visibility, Other or unspecified, Dec 10, 2006
NO HEAT FROM PASSENGER SIDE OF 2000 GRAND JEEP CHEROKEE. BLEND DOOR ISSUE. *JB
Visibility, Nov 13, 2006
DT*: THE CONTACT STATED THE VENTILATION WOULD NOT OPERATE ON THE DRIVER'S SIDE DISALLOWING THE DEFROSTER, HEATER AND AIR CONDITIONING TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE HEATER BOX NEEDED TO BE REPLACED TO CORRECT THE VENTILATION ISSUE.
Engine and engine cooling, Power train, Electrical system, Visibility, Structure, Oct 21, 2006
JUST DISGUSTED WITH THE NUMBER OF REPAIRS I HAVE NEEDED TO MAKE TO THIS VEHICLE. IN THE LAST SIX YEARS THE FOLLOWING REPAIRS HAVE BEEN DONE: BRAKES REPLACED 3 TIMES AND NEED TO BE DONE AGAIN DOOR WINDOW MOTOR COOLING FAN, RADIATOR EVAPORATOR COILS HOOD LIFTERS-HOOD WILL NOT STAY UP DRIVERS DOOR CLUNKS STARTER COMPRESSOR LEAKING AXLE SEALS AND NOW I HAVE A CRACKED HEAD ON THE ENGINE. THE JEEP JUST FAILED OUT OF THE BLUE. GLAD I WAS CLOSE TO HOME. THIS VEHICLE IS A LEMON. BUY AMERICAN AGAIN--MOST LIKELY NOT. ARE OUR "AMERICAN" VEHICLES BEING BUILT WITH INFERIOR PARTS? OR ARE THEY PROGRAMMED TO BE OBSOLETE WITHIN A FEW YEARS? *NM
Service brakes, Hydraulic, Visibility, Jun 10, 2006
THE BRAKE ROTORS ON MY 2000 JEEP CHEROKEE KEEP WARPING. I HAVE HEARD MULTIPLE COMPLAINTS ABOUT THIS SAME PROBLEM FROM OTHER JEEP OWNERS. I ALSO HAVE A PROBLEM WITH MY ELECTRIC WINDOWS FAILING. ONCE AGAIN I HAVE HAD OTHERS TELL ME THE REGULATORS ON THE WINDOWS FAIL OFTEN WITH THE JEEPS. *NM
Visibility, Jul 7, 2005
BOTH FRONT DOOR WINDOWS DO NOT OPERATE UP AND DOWN DUE TO THE CHEAP PLASTIC PEICE THAT HOLD THE WINDOW ON THE TRACK, POOR QUALITY .NOTHING WAS DONE BY DANBURY DODGE IN CONN.
Visibility, Jun 20, 2005
DT: LAST YEAR THE PROBLEM WAS ERRATIC, BUT THIS YEAR I CAN NOT OPEN THE PASSENGER'S ELECTRIC WINDOWS WITH THE PASSENGER'S CONTROLS ONLY WITH THE DRIVER'S CONTROLS. *TT *NM
Visibility, May 31, 2005
DEFROST BLEND DOOR PASSENGER SIDE INOP ICE ON WINDSHIELD.UNABLE TO SEE THRU PASSENGER SIDE WINDSHIELD
Power train, Visibility, Feb 8, 2005
MY 2000 JEEP GRAND CHEROKEE HAS HAD A HEATER PROBLEM. IT GETS SO HOT THAT IT CAN BURN MY FINGERS. THEN ALL OF A SUDDEN ON THE PASSENGER SIDE THE HEAT DOESN'T WORK IT ONLY BLOWS COLD AIR THROUGH THE VENT AND ON THE FLOOR.*AK ALSO IN THE TRASNMISSION WHEN YOU COME TO A STOP YOU CAN SOMETIMES FEEL A LOUD THUMP LIKE SOMEONE JUST REAR ENDED YOU. IT HAPPENS ABOUT 3-4 TIMES A WEEK.
Service brakes, Hydraulic, Visibility, Oct 12, 2004
PROBLEM: BRAKES WHEN I AM TRAVELING APPROXIMATELY 50 MPH, AND I BRAKE, THE CAR VIBRATES. I BELIEVE THAT THERE MUST BE A PROBLEM WITH THE ROTORS. THIS HAS BEEN GOING ON FOR QUITE AWHILE, BUT RECENTLY, I LEARNED THAT THIS IS A PROBLEM WITH MANY JEEPS. ALSO, THE MIRRORS (ON THE SIDES OF THE CAR) FLIP BACK AND FORTH TOO EASILY. I HAD SOMEONE LOOK AT THESE, AND I WAS TOLD THAT THE SPRINGS ARE GONE. THIS SEEMS TO BE SHADILY MADE, AND THERE IS NO GOOD REASON WHY THE MIRRORS SHOULD BE FLIPPING BACK AND FORTH. *NM
Visibility, Latches/locks/linkages, Jun 22, 2004
I AM WRITING TO EXPRESS MY FRUSTRATION AND ANGER REGARDING MY 2000 GRAND CHEROKEE. SINCE THIS PAST OCTOBER, I HAVE EXPERIENCED A MYRIAD OF PROBLEMS WHICH INCLUDE THE FOLLOWING: 1. A BROKEN VENTILATION DEFLECTOR WHICH PREVENTS ANY AIR FROM COMING THROUGH THE VENTILATION. I SPENT NEARLY $100.00 TO FIND OUT THAT IT IS A $37.00 PART WITH $500.00 IN LABOR JUST TO INSTALL IT. I HAVE CHILDREN IN THE CAR, AND THE SUMMER HEAT OF 100+ DEGREES IS IN MY MIND, DANGEROUS. 2. ALL OF THE PASSENGER DOORS CANNOT BE OPENED EITHER MANUALLY OR REMOTELY FROM THE OUTSIDE OR INSIDE. I RECEIVED AN ESTIMATE TO REPLACE THE LOCK ACTUATORS AT A STAGGERING COST OF $500.00 PER LOCK! THE DOORS CANT BE OPENED FROM THE OUTSIDE OR FROM THE INSIDE WITHOUT SYSTEMATICALLY UNLOCKING THE DOORS WITH THE REMOTE, THEN REACHING IN FROM THE DRIVERS SEAT TO MANUALLY UNLOCK THEM FROM THE INSIDE. IT DOESNT TAKE A GENIUS TO SEE THAT THIS IS A HUGE SAFETY ISSUE IF I HAPPEN TO GET IN AN ACCIDENT AND THE PASSENGERS (CHILDREN) ARE UNABLE TO GET OUT OF THE VEHICLE. THE JEEP MECHANIC SAID THIS IS A COMMON OCCURRENCE WITH JEEPS FOR QUITE A WHILE. 3. THE DRIVER SIDE MIRROR BROKE WHEN MY WIFE WAS ADJUSTING THE ANGLE OF THE MIRROR. THERE IS NOW NO TENSION TO HOLD THE MIRROR IN PLACE. ALL OF THESE PROBLEMS BEGAN 8 MONTHS AGO AND I AM MORE THAN A LITTLE ANGRY ABOUT IT, ESPECIALLY WHEN NONE OF THESE ITEMS ARE COVERED PAST THE 3 YEAR WARRANTY. ALL TOLLED, I AM LOOKING AT SPENDING SOMEWHERE IN THE RANGE OF $3000.00 TO FIX THESE PROBLEMS. RIGHT NOW I AM EXTREMELY UNSATISFIED CUSTOMER, AND EXPECT SOME HEALTHY MEASURE OF COOPERATION FROM JEEP.*AK
Visibility, Mar 17, 2004
ABOUT A YEAR AGO BOTH OF MY FRONT POWER WINDOWS QUIT WORKING ON MY 2000 JEEP CHEROKEE SPORT WITHIN WEEKS OF EACH OTHER. I HAVE TALKED ABOUT THIS WITH SEVERAL OTHER PEOPLE WHO OWN CHEROKEES AND THEY TOO HAVE HAD THE SAME PROBLEM. MY CONCERN IS THAT IF I WERE WERE IN AN ACCIDENT THAT FORCED MY CAR TO BE SUBMERGED IN A BODY OF WATER I WOULD HAVE TO WAIT UNTIL THE ENTIRE CABIN FILLED WITH WATER BEFORE I COULD ATTEMPT ANY ESCAPE. MY MOTHER WHO OWNS A NISSAN XTERRA ALSO HAD THE SAME PROBLEM BUT LAST MONTH NISSAN ISSUED A RECALL AND ALL 4 OF HER WINDOWS WERE REPLACED. *NM
Visibility, Dec 19, 2003
VENTILATION SYSTEM BECAGN TO ACT IRREGULAR AND THEN DID NOT WORK AT ALL. DEFROST AS WELL AS OTHER VENT USES WERE OF NO USE TO THE DRIVER DURING THE WINTER/COLD WEATHER HERE. THE DEALER TECH TOLD ME IT WAS A RESISTOR THEAT MELTED THE HARNESS. TECH SAID HE NEVER SAW ANYTHING LIKE THIS. THEY NEEDED TO ORDER THE PARTS TO FIX, MEANWHILE I AM WAITING TO SPEAK WITH THE SALESPERSON WHO SOLD MY FAMILY THIS VEHICLE.*AK
Power train, Visibility, Oct 25, 2003
I PURCHASED A 2000 JEEP GRAND CHEROKEE LAREDO IN AUGUST 2000. YESTERDAY, MY TRANSMISSION FAILED AND WOULD JERK WHEN SHIFTED INTO REVERSE. TODAY, I CONTACTED THE DEALERSHIP AND WAS BASICALLY TOLD "TOO BAD," BECAUSE MY WARRANTY WAS EXPIRED. I ASKED TO SPEAK TO THE GENTLEMAN THAT SOLD ME THE JEEP, WAS PLACED ON HOLD FOR SEVERAL MINUTES AND THEN TRANSFERRED TO SOMEONE ELSE'S VOICE MAIL. MY JEEP IS 3 YEARS OLD AND HAS 60,000 MILES ON IT (TRANSMISSION FAILURE!!!--I'VE HAD VEHICLES FOR 10 YEARS WITH NO TRANSMISSION PROBLEMS AND THREE TIMES AS MANY MILES). THE BUSINESS MANAGER STATED THAT SHE HAD SEEN VEHICLES WITH 3,000 MILES ON THEM FAIL (BETTER WATCH OUT). THE ESTIMATED COST TO FIX THE TRANSMISSION $1650. I PURCHASED THIS VEHICLE NEW FOR RELIABLE TRANSPORTATION AND HAVE HAD PROBLEMS EVER SINCE. I HAVE ALSO HAD PROBLEMS WITH THE BRAKES AND HAD TO GET THE FRONT ROTORS REPLACED AS THEY WERE WARPED. MY BACK WINDSHIELD WIPER HESITATES BEFORE STARTING. IT IS SOMETIMES HARD TO START AND THAT HAS BEEN HAPPENING SINCE SHORTLY AFTER PURCHASE. STAFF AT THE DEALERSHIPS ARE RUDE AND UNRESPONSIVE WHEN NOTIFIED OF PROBLEMS. STAFF AT THE DEALERSHIP INFORMED ME THAT REPAIRS ON MY JEEP FOR A WIRING PROBLEM WOULD TAKE 3 DAYS, AND THEY ORDERED THE WRONG PARTS AND KEPT MY JEEP FOR OVER 2 WEEKS (AND THEN I HAD TO TAKE IT BACK THE NEXT DAY DUE TO WIRING PROBLEMS). I ALSO HOPE CHRYSLER IS AWARE THAT THEY HAVE JUST LOST A LOYAL JEEP OWNER/FAN. I WILL NEVER PURCHASE ANOTHER JEEP AND WILL CERTAINLY NOT RECOMMEND IT TO ANYONE. I CAN'T WAIT TO GET RID OF THIS PIECE OF CRAP. *LA
Electrical system, Visibility, Latches/locks/linkages, Sep 5, 2003
DOOR AND WINDSHIELD WONT WORK PROPERLY. DEALER STATED THE NEED TO REPLACE THE ELECTRICAL HARNESS. VEHICLE'S WARRANTY EXPIRED. *AK
Service brakes, Hydraulic, Visibility, Latches/locks/linkages, Aug 15, 2003
WHEN THE CONSUMER APPLIED THE BRAKES THEY PULSATED, WHICH CAUSED THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK CONSUMER WOULDN'T LET HER 15 YR. OLD DAUGHTER DRIVE THE VEHICLE IN FEAR OF THE BRAKES FAILING, NOR WOULD SHE SELL IT. THE VEHICLE HAD BEEN TO THE MECHANIC MANY TIMES AND THE PROBLEM CONTINUED TO EXIST. *PH. THE ROTORS AND PADS WERE REPLACED SEVERAL TIMES. THE DRIVER'S SIDE DOOR WAS HARD TO LOCK, AND THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. *JB
Visibility, May 30, 2003
WHEN ROLLING UP THE POWER REAR WINDOWS THERE WILL BE A GAP ON THE SIDE CAUSING THE CHILD FINGER TO GET CAUGHT. DEALER NOTIFIED. *AK