2000 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 1,829

Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.

Primary concernService brakes544 reports · 30% of complaints
Owner complaints1,829Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes544
  2. Hydraulic525
  3. Engine and engine cooling231
  4. Seats202
  5. Power train185
  6. Electrical system154
  7. Visibility130
  8. Latches/locks/linkages88

Recalls and investigations

  1. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  2. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  3. Exterior lightingJul 17, 2006

    CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

    TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

    Campaign 06E064000 on NHTSA.gov

  4. Engine and engine cooling, cooling system, fanJun 8, 2006

    ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.

    IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.

    DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 06V199000 on NHTSA.gov

  5. Exterior lighting, headlightsMar 13, 2006

    CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

    ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

    Campaign 06E023000 on NHTSA.gov

  6. Service brakes, hydraulicMar 13, 2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

    Campaign 06E022000 on NHTSA.gov

  7. Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006

    CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

    IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

    AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

    Campaign 06E011000 on NHTSA.gov

  8. Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

    THIS COULD RESULT IN A VEHICLE FIRE.

    DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 02V104000 on NHTSA.gov

  9. Fuel system, gasoline, storage, tank assemblyJul 17, 2000

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.

    SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

    DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.

    Campaign 00V195000 on NHTSA.gov

  10. Seat beltsFeb 4, 2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.

    THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.

    DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.

    Campaign 00V034000 on NHTSA.gov

  11. Air bags, frontalDec 2, 1999

    VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.

    THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.

    DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.

    Campaign 99V343000 on NHTSA.gov

  12. Steering, gear box (other than rack and pinion)Nov 4, 1999

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.

    THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.

    DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.

    Campaign 99V312000 on NHTSA.gov

Representative owner complaints

1,829 reports, newest first.

  1. Electrical system, Other or unspecified, Oct 17, 2018

    I WAS DRIVING THE JEEP AND TOOK IT TO THE REPAIR SHOP TO GET THE MUFFLER FIXED UPON GETTING IT TO THE SHOP THE SECURITY KEY LIGHT CAME ON AND THE JEEP WONT START ALSO THE KEY CAN BE REMOVED FROM THE EGNITION WHEN IN THE ON POSITION . THE KEY CAN FALL OUT WHILE DRIVING ... THE RECALL WAS NEVER FIXED AND THE KEY WONT WORK WITH THE JEEP NOW AND IM TOLD ITS A $1,800 FIX .

  2. Engine, Sep 2, 2018

    CRACK CYLINDER HEAD .WHEN DRIVING START TO OVERHEAT.WHEN CHECK ON IT I FOUND THE PROBLEM AND I RESEARCHED AND FOUND THIS IS A PROBLEM WITH THE CYLINDER HEAD FOR JEEP YEARS 2000,2001,2002.THEY SAY THOSE YEARS THE IRON ORE WAS VERY EXPENSIVE ON THE WORLD MARKET.

  3. Fuel/propulsion system, Aug 7, 2018

    GASOLINE SPEWING FROM TOP OF TANK AFTER FILLING. SEEMS TO BE COMING FROM TOP OF TANK - VENT TUBE. I CANNOT FIND A RECALL ON THIS ITEM ON THE NHTSA WEBSITE BUT I FOUND A RECALL CAMPAIGN 00V195000. THE DEALER DENIES THAT THIS RECALL EXISTS. DEALER IS HILL-KELLY IN PENSACOLA, FL. HAPPENS WHEN VEHICLE IS STOPPED AT GASOLINE PUMP/SERVICE STATION.

  4. Engine, May 13, 2018

    TAKATA RECALL I OWN A 2000 JEEP CHEROKEE INLINE 6 AND SINCE I GOT IT IT HAS HAD A LOT OF PROBLEMS WITH THE HEAD AND BLOWING THE GASKETS I CALLED THE DEALERSHIP TO SEE IF THERE WAS ANY RECALLS AND THERE WASN'T ANY. THE LADY THAT WAS WORKING ASKED ME WHAT WAS GOING ON AND I TOLD HER AND SHE SAID THAT MY YEAR JEEP SHOULD'VE HAD A RECALL FOR IT BECAUSE A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM. THIS IS REALLY THE ONLY PROBLEM I HAVE WITH MY JEEP AND EVERYONE I TALK TO THAT HAS A JEEP LIKE MINE AND THE SAME YEAR HAVE THE SAME PROBLEM. THIS WILL BE THE SECOND HEAD GASKETS IN 4 YEARS I WILL BE PUTTING ON NEW HEAD GASKETS. I CAN'T AFFORD A NEW HEAD FOR IT AND I'VE BEEN TOLD THAT THE HEADS WERE BAD ON MY YEAR OF JEEP. IT ALSO CAME WITH DEXRON ANTIFREEZE THAT AFTER A WHILE GOOKS UP IN THE RADIATOR AND LOOKS LIKE MUD

  5. Steering, Apr 2, 2018

    TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT, THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED CHRISTOPHER'S DODGE WORLD AT (303) 238-7311 AND WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 99V312000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

  6. Fuel system, Gasoline, Mar 28, 2018, crash

    2000 JEEP GRAND CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO DEADLY REAR ENDED ACCIDENT INVOLVING VEHICLE WHICH RESULTED IN A FUEL SYSTEM FIRE. *SMD *TR

  7. Electrical system, Mar 27, 2018

    VEHICLE STALLS INTERMITTENTLY, USUALLY AT THE WORST POSSIBLE TIME. I UNDERSTAND THAT THIS IS LARGE PROBLEM AND AFFECTS MANY CHRYSLER MODELS. FORUMS HAVE PAGE AFTER PAGE OF PEOPLE WITH THE SAME PROBLEM. IT IS THE ELECTRICAL CONNECTION TO THE PCM. CONNECTORS BECOME LOOSE AND CAUSE VEHICLE TO STALL RANDOMLY. IT IS A MANUFACTURER ISSUE! IS SOMEONE GOING TO HAVE TO DIE TO GET THIS PROBLEM RESOLVED. I HAVE PUT THOUSANDS OF DOLLARS INTO THIS VEHICLE AND NO RESOLUTION!

  8. Electrical system, Seats, Electronic stability control (ESC), Feb 27, 2018

    CAR'S INSTRUMENT PANEL WENT WILD W HEN I STARTED THE CAR.EVERY WARNING LIGHT CAME ON AND STAYED ON. GAUGES WORKED IMMEDIATELY AFTER STARTING THE CAR, BUT SLOWLY LOST POWER TO KEEP THEM ON, AND THEY WENT TO THE "KEY OFF" POSITION. NOTHING ON THE DRIVERS ARMREST WORKED, NO SEAT AUTO POSITIONER, NO WINDOW OPEN, SHUT, OR LOCK. INFORMATION PANEL OVERHEAD WENT DEAD (BLANK).

  9. Seats, Feb 16, 2018

    JANUARY 9 2018, THE HEATED SEAT IN MY NEWLY PURCHASED JEEP BURNT ME SO BADLY THAT 6 WEEKS LATER I STILL HAVENT HEALED COMPLETELY. I DO HAVE A PHOTOS OF INJURED AREA AND IT'S CURRENT CONDITION IS LAST PIC. THESE SEATS NEED RECALLED, IT COULD HAVE BEEN EVEN WORD-FOR-WORD CHILD OR OLD PERSON WITH THIN SKIN, IT WAS SO PAINFUL TO SHOWER, SIT, OR MUCH LESS MOVE DURING THIS HEALING .

  10. Other or unspecified, Jan 3, 2018

    EVERY TIME IT RAINS THE DRIVERS FLOOR IS FLOODED. I HAVE HAD THE VEHICLE IN 3 TIMES FOR THIS.

  11. Steering, Nov 27, 2017

    CAR SHAKES BADLY AFTER 60 MPH AND IN THE MORNING THE STEERING WHEEL LOCKS AND I TURN IT LEFT/RIGHT AND CAN'T UNLOCK IT SOMETIMES FOR HOURS. IT IS HAPPENING MORE THEN EVER NOW. I PURCHASED THIS VEHICLE IN 2015.

  12. Electrical system, Nov 8, 2017

    TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE INTERIOR LIGHTING WAS INOPERABLE AND ALL THE DOORS INADVERTENTLY LOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LANDMARK DODGE CHRYSLER JEEP RAM AT (770) 968-4900 (6850 MT ZION BLVD, MORROW, GA 30260) WHERE IT WAS CONFIRMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.

  13. Electrical system, Fuel/propulsion system, Oct 8, 2017

    IM NOT SURE. ALL I KNOW IS THAT I PURCHASE THIS VEHICLE FEW MONTHS AGO, WITHIN THE TIME HAD THE VEHICLE I THEN PURCHASED ALL NEW PARTS AND STILL GET THE SAME RESULT... PLEASE HELP

  14. Vehicle speed control, Sep 18, 2017, crash

    TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE GEAR SHIFTER WAS PLACED IN REVERSE AND THE VEHICLE INADVERTENTLY ACCELERATED AT A RAPID SPEED. THE VEHICLE CRASHED INTO THE GARAGE DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY RD, POWAY, CA 92064 (866) 688-6485), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 32388093. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

  15. Engine, Sep 3, 2017

    BOUGHT THIS 2000 GRAND CHEROKEE LIMITED AND WHILE DRIVING IT AT 55 MPH, IT LOST POWER FOR ABOUT 5 SECONDS AND THEN REGAINED POWER. THE NEXT DAY IT STALLED AT A STOP SIGN BUT WAS ABLE TO RESTART AFTER SEVERAL TRIES. WAS DRIVING A COUPLE DAYS LATER AND WHILE SLOWING DOWN FOR ANOTHER STOP SIGN THE VEHICLE STALLED AND WAS LUCKILY ABLE TO GET TO THE SIDE OF THE ROAD OUT OF TRAFFIC. TODAY THE VEHICLE STALLED AGAIN TODAY APPROACHING A RED LIGHT AND THANKFULLY WAS ABLE TO GET IT TO THE MEDIAN OUT OF TRAFFIC. AFTER READING POST ONLINES, THIS SEEMS LIKE A KNOWN AND COMMON ISSUE WITH THE JEEPS WITH STALLING WHICH OCCURS AT BOTH LOW AND HIGH SPEEDS WHICH CAN BE DANGEROUS IF IT STALLS AND NO STEERING OR BRAKING ABILITIES. A RECALL NEEDS TO BE DONE SINCE JEEP DEALERSHIP CAN'T ANSWER TO THE TRUE ISSUE. REPLACED FUEL PUMP AND FILTER WITH NO SUCCESS

  16. Seats, Aug 9, 2017

    DRIVER SEAT FLOOR BRACKET CRACKED FOR THE SECOND TIME IN FOUR YEARS. SEAT IS UNSTABLE ANYTIME.

  17. Vehicle speed control, Engine, Fuel/propulsion system, Jun 5, 2017

    VEHICLE WAS IN MOTION ON CITY STREET AND ENGINE QUIT AT 40MPH. THIS ENDAGERED DRIVER, PASSENGER, AND OTHER VEHICLES ON THE ROAD.

  18. Suspension, May 19, 2017

    MONROE SHOCK ABSORBER, MODEL 550017; UNIT CODE P154H1 AFTER TWO YEARS OF LIGHT SERVICE IN CALIFORNIA THE UNIT WAS REMOVED TO INSTALL A LOAD SUPPORTING MODEL 58914. UNIT 550017 WAS FUNCTIONING WELL WITH NO VISIBLE SIGNS OF DAMAGE / MALFUNCTION. THIS SHOCK ABSORBER EXPLODED UPON REMOVAL FROM THE LOWER MOUNT.. THE LOWER SECTION WAS DRIVEN TO THE FLOOR BEING PROPELLED BY COMPRESSED GAS AND OIL. THE UPPER SECTION FELL HARMLESSLY TO FLOOR. THERE ARE NO INJURIES OR DAMAGES ASSOCIATED BUT THAT IS A MATTER OF FORTUNE, NOT DESIGN. THE RETENTION MECHANISM HAS NO SAFETY DESIGN FEATURE TO PREVENT THIS. THIS SHOULD NOT BE THE CASE WITH GAS CHARGED SHOCKS. INFORMATION SUPPLIED WITH THE UNITS MAKE NO MENTION OF THIS POSSIBLE FAILURE.

  19. Power train, Apr 21, 2017

    TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ALSO, THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF DRIVE AND INTO SECOND GEAR. APPROXIMATELY THIRTY MINUTES LATER, THE TRANSMISSION TEMPERATURE GAUGE AND THE OVERDRIVE OFF WARNING INDICATOR ILLUMINATED. THE GEAR SHIFTER FAILED TO GO INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

  20. Engine, Apr 13, 2017

    TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TOWED THE VEHICLE WITH THE CONTACT'S TRAILER TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.

  21. Steering, Service brakes, Engine, Apr 10, 2017

    SUDDEN STALLING WHILE DRIVING OR AT IDLE. APPLICABLE AT ALL SPEEDS FROM IDLE TO FREEWAY SPEEDS. SOMETIMES THE VEHICLE WILL RESTART AND OTHER TIMES IT WILL NOT RESTART RIGHT AWAY. SOMETIMES IT WILL RESTART IF THE VEHICLE SITS FOR ABOUT 15 MINUTES AND OTHER TIMES IT HAS LEFT ME STRANDED FOR THREE HOURS OR MORE. I HAVE STALLED IN THE MIDDLE OF BUSY INTERSECTIONS AND FREEWAYS. I HAVE TAKEN THE VEHICLE IN FOR REPAIRS THREE TIMES, HAVE PAID OVER $400 IN REPAIR BILLS TO HAVE PARTS REPLACED AND THE ISSUE STILL OCCURS. THERE ARE MANY COMPLAINTS IN INTERNET FORUMS FOR THE EXACT SAME THING AND MOST SEEM TO LEAD TO A FAULTY ENGINE CONTROL MODULE. I HAVE NOT YET REPLACED THE ENGINE CONTROL MODULE MYSELF SINCE THEY CAN COST OVER $400 AND THE DEALER CANNOT GUARANTEE THAT THIS WILL FIX IT. WITH ALL OF THE COMPLAINTS REGARDING THIS REOCCURRING ISSUE, I BELIEVE THAT THIS SHOULD WARRANT N INVESTIGATION AND POSSIBLE RECALL DUE TO SAFETY CONCERNS OF VEHICLES STALLING. THE STALLING HAS HAPPENED NUMEROUS TIMES. I HAVE NO SINGLE DATE THAT I CAN PROVIDE. I HAVE QUIT DRIVING THIS VEHICLE SINCE NOVEMBER DUE TO CONCERN FOR SAFETY.

  22. Electrical system, Engine, Mar 15, 2017

    ENGINE STALLS WITHOUT WARNING WHILE DRIVING AT ANY SPEED. ALL GAUGES INCLUDING SPEED, RPM'S, TEMP, FUEL, ETC. ALL STAY FOR A FEW SECONDS AFTER STALLING AND THEN ALL DROP OFF. THE JEEP GC USED TO START UP AFTER A FEW SECONDS AND WAS ONCE IN A WHILE AT FIRST WITH THIS ISSUE. THEN IT BECAME MORE OFTEN THAT HE JEEP WOULD STALL, THE SAME THING WITH THE DASH FOR A FEW SECONDS THE SPEED, RPM'S, ETC. WOULD BE AT WHERE IT WAS BEFORE STALLING WITH NO POWER STEERING OR POWER BRAKES WHILE MOVING. VERY HARD TO STEER ON CURVES WHEN THE JEEP STALLS. PUT IN A PCM, CRANKSHAFT SENSOR, & CAMSHAFT SENSOR. ASE MECHANIC STUMPED ON ISSUE. VERY DANGEROUS DRIVING AND REMINDS ME OF THE GM IGNITION SWITCH PROBLEMS. AND I HAVE SEEN FORUMS ON THE JEEP GRAND CHEROKEE ON MY YEAR THAT THERE ARE A LOT OF PROBLEMS WITH THIS. PLEASE LOOK INTO THIS PROBLEM, BECAUSE IT SEEMS LIKE A MANUFACTURE DEFECT.

  23. Engine, Mar 9, 2017

    TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED AT A TRAFFIC LIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. UPDATED 05/02/17*LJ THE CONSUMER STATED THE VEHICLE WAS THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE COMPUTER, THROTTLE POSITION SENSOR, CRANKSHAFT POSITION SENSOR, EVAP PURGE, FUEL FILTER, AND THE CAM SHAFT SENSOR WERE ALL REPLACED. UPDATED 10/12/2017*JS

  24. Other or unspecified, Feb 13, 2017

    LEAKING GAS TANK

  25. Other or unspecified, Dec 5, 2016

    THE IGNITION SWITCH WILL NOT TURN ON WITH THE KEY AT ALL