2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Visibility, Jan 9, 2008
TAKEN TO DEALER PRIOR TO WARRANTY EXPIRATION, THEY COULD NOT DUPLICATE PROBLEM. AFTER WARRANTY EXPIRED, THE HEATER BLEND DOOR COMPLETELY FAILED, CAUSING A LACK OF HEAT/DEFROST - REPAIRED. PROBLEM RETURNED 12/2007 VEHICLE IS DOING THE SAME THING AGAIN, WILL NEED REPAIRING. *TR
Engine and engine cooling, Jan 7, 2008
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT HEARD LOUD NOISES COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND THEY NOTICED THAT THE FAN AND FAN BLADES WERE COMING APART. THERE IS A F25 RECALL THAT DESCRIBES THIS FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. JEEP HAS BEEN NOTIFIED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 112,977 AND FAILURE MILEAGE WAS 112,577.
Visibility, Jan 7, 2008
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE DEFROSTER MALFUNCTIONED AND THE WINDOWS FROSTED. THE CONTACT HAD NO VISIBILITY. THE DEALER STATED THAT THE BLENDING DOOR HEAT ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 47,500.
Seats, Dec 31, 2007
THE DRIVER'S SEAT OF MY VEHICLE HAS DEVELOPED A SQUEAK. WHEN I TOOK IT TO THE DEALER THEY WERE NOT SURE IF THE BOLTS SECURING THE SEAT HAVE LOOSENED OR THE WELDS HAVE CRACKED. ALL I'M TOLD IS BRING IT IN AND THEY WILL TELL ME HOW MUCH IT WILL COST TO REPAIR IT. READING SIMILAR COMPLAINTS, THIS SEEMS TO BE COMMON PROBLEM AND SHOULD BE SUBJECT TO A SAFETY RECALL. *TR
Visibility, Dec 26, 2007
PASSENGER SIDE A/C VENTS STARTED BLOWING COOL AIR DOES NOT WARM UP AT ALL WHEN HEATER IS CUT ON. *TR
Electrical system, Dec 21, 2007
2000 JEEP GRAND CHEROKEE LIMITED . OEM INSTALLED HEATING SYSTEM FLOW SENSOR (DELCO MODEL #16250779, SERIAL #0304021 OVERHEATED AND MELTED WIRES AND CASE OF SENSOR. THIS REPRESENTS A FIRE HAZARD. THE LOCAL JEEP DEALERSHIP PARTS DEPARTMENT WAS WELL AWARE OF THE FAILURE AND SAID THEY GET CALLS FOR THE PART ALL THE TIME. THE LOCAL SERVICE DEPARTMENT EXPLAINED HOW TO CORRECT THE PROBLEM AND INSTALL THE NEW SENSOR. THE NATIONAL CHRYSLER CUSTOMER CARE DENIED THAT THERE WAS A PROBLEM. I REPLACED THE PART WITH A NEW SENSOR. I STILL HAVE THE FAILED PART AND WOULD BE GLAD TO SUPPLY IT TO THE DOT EXPERTS. *TR
Engine and engine cooling, Dec 19, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE RADIATOR FAN CRACKED AND THE VEHICLE BEGAN TO OVERHEAT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE RADIATOR FAN CRACKED AND THE RADIATOR FAN ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT PAID FOR THE REPAIR. HE LATER WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 116,000 AND FAILURE MILEAGE WAS 81,602. UPDATED 01/24/08. *LJ
Visibility, Dec 17, 2007
COLD AIR BLOWS IN THROUGH PASSENGER SIDE VENTS. *TR
Visibility, Dec 13, 2007
THE BLEND AIR DOOR IN NOT WORKING PROPERLY, CAUSING THE HEATER NOT TO WORK ON THE PASSENGER SIDE. *TR
Exterior lighting, Dec 11, 2007
TAILLIGHT GROUNDING ISSUES. WITH HEADLIGHTS ON AND PRESSING THE BRAKE, THE TAILLIGHT WILL GO OUT. THERE IS A MAJOR DEFECT WITH THE TAILLIGHT SOCKET/GROUND CONNECTOR IN THE TAILLIGHT. I'VE BEEN PULLED OVER TWICE FOR THE TAILLIGHT BEING OUT, AND IN NEAR WRECKS BECAUSE OF THIS FAULTY PIECE OF HARDWARE. THERE SHOULD BE A RECALL ON THE TAILLIGHTS TO FIX THE BULB SOCKET/GROUND ISSUE. *TR
Visibility, Dec 10, 2007
HEAT HASN'T WORKED ON PASSENGER SIDE OF VEHICLE FOR 2 YEARS. ASKED DEALER ABOUT IT AND THEY WANT OVER $1000 TO REPAIR. JUST REPLACED RADIATOR AND NOW HEAT DOESN'T WORK ON DRIVER SIDE. IF JEEP ACTUALLY CHECKED CUSTOMER COMPLAINT WEBSITE THEY KNOW THAT THIS PROBLEM IS RAMPANT AROUND THE COUNTRY AND THEY SHOULD RECALL THE VEHICLE AND PAY TO HAVE THIS PROBLEM FIXED. I PURCHASED THIS VEHICLE USED IN 2003. HEAT STOPPED WORKING ON PASSENGER SIDE BY SEPTEMBER AND I PURCHASED IT IN JULY. *TR
Engine and engine cooling, Exterior lighting, Dec 6, 2007
2000 JEEP GRAND CHEROKEE RAN HOT AND SHUT OFF. CONSUMER STATED THAT HER DAUGHTER HAD TO LEAVE THE VEHICLE ON THE SIDE OF THE HIGHWAY AT 3 AM BECAUSE IT RAN HOT AND CUT OFF. *KB THE WATER PUMP, THERMOSTAT, COOLING FAN AND RADIATOR HAS BEEN REPLACED ON MORE THAN ONE OCCASION. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING A DEFECT WITH THE RADIATOR COOLING FAN WHICH COULD CAUSE THE VEHICLE TO OVERHEAT. HOWEVER, AFTER THE RECALL WAS PERFORMED, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE VEHICLE. THE CRANKSHAFT POSITION SENSOR WAS REPLACED AND THE LEFT REAR TAIL LAMP WAS INOPERATIVE. *JB
Visibility, Dec 3, 2007
DUAL CLIMATE CONTROL ON 2000 JEEP GRAND CHEROKEE. BLEND DOOR FAILURE. *TR
Latches/locks/linkages, Dec 3, 2007
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT WAS OUTSIDE OF THE VEHICLE AND ATTEMPTED TO OPEN THE REAR PASSENGER SIDE DOOR, BUT WAS UNSUCCESSFUL. SHE HAD TO UNLOCK THE DOOR FROM THE PASSENGER COMPARTMENT. THE FAILURE OCCURRED PREVIOUSLY WITH THE FRONT PASSENGER SIDE DOOR. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED IT WAS NOT A SAFETY ISSUE. THE CURRENT MILEAGE WAS 110,523 AND FAILURE MILEAGE WAS 105,000.
Seats, Dec 3, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE BRACKETS ON THE FRONT DRIVER SEAT HAVE SNAPPED TWICE, CAUSING THE SEAT TO ROCK AND SLIDE FRONTWARDS AND BACKWARDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY DID NOT EXPLAIN HOW THE BRACKETS SNAPPED. HE BELIEVES THAT HE WILL NOT BE SECURED PROPERLY IF A CRASH OCCURRED. THE CURRENT MILEAGE WAS 170,000 AND FAILURE MILEAGE WAS 100,000.
Visibility, Nov 28, 2007
I HAVE A 2000 JEEP GRAND CHEROKEE THAT I PURCHASED IN 2003 WITH ONLY 27K ON IT AND A FACTORY WARRANTY I ALSO PURCHASED A EXTENDED BUMPER TO BUMPER WARRANTY FROM THE JEEP DEALER WHEN I BOUGHT THE VEHICLE AT ABOUT 75K THE VEHICLE LOST ALL HEAT ON THE PASSENGER SIDE IT ONLY BLOWS COLD AIR I TOOK THE VEHICLE BACK TO THE DEALER SHIP TO HAVE IT LOOKED AT THEY TOLD ME IT COULD OF BEEN ONE OF TWO THINGS EITHER THE HEATER CONTROL UNIT OR THE BLEND DOORS BUT ALMOST ALWAYS IT IS THE BLEND DOORS, THEY THEN TOLD ME THAT IT WAS NOT COVERED DUE TO THE WARRANTY EXPIRED A FEW MONTHS BEFORE AND THAT IT WOULD COST ME OVER $1000 DOLLARS TO FIX I HAVE BEEN DRIVING THE VEHICLE ALL THIS TIME WITH NO HEAT BECAUSE I CAN NOT AFFORD TO FIX IT AND IT IS A MAJOR SAFETY HAZARD AS ALL WINTER LONG MY CAR WILL NOT DEFROST, I CAN ONLY SEE OUT A LITTLE SPACE IN THE WINDOW WHEN THE TEMP DROPS TO FREEZING, IF I KNEW BACK THEN THAT THIS ISSUE IS AFFECTING ALMOST EVERY JEEP OWNER OUT THERE NOT A SELECT FEW I WOULD OF ACTED SOONER BUT AS I CANT STAND IT ANYMORE I DID SOME RESEARCH AND FOUND MANY SITES THAT HAVE HUNDREDS EVEN THOUSANDS OF PEOPLE AFFECTED BY THE FAULTY PARTS INSTALLED BY THE CHRYSLER CORP THIS TYPE OF ISSUE IS NOT SUPPOSED TO HAPPEN WHEN YOU SPEND 30+K ON A VEHICLE. *TR
Visibility, Nov 27, 2007
THE HEATER IS NOT WORKING. THE HEATER ONLY BLOWS OUT COLD AIR. FROM THE RESEARCH I'VE DONE, IT WILL COST AN ESTIMATED $800 TO $1200 TO FIX. THE BLENDER DOOR IS BROKEN AND IS A MANUFACTURER DEFECT NOTHING I HAVE DONE COULD HAVE CAUSED THIS. *TR
Visibility, Nov 25, 2007
MY HVAC BLEND DOORS HAVE BROKEN WHICH WILL REQUIRE THE DEALERSHIP TO TAKE THE ENTIRE DASH APART TO FIX A $200 PART. THE TOTAL COST OF THIS IS $1500 DUE TO EXTENSIVE LABOR. THE DEALERSHIP INFORMED ME THAT THIS IS A COMMON PROBLEM WITH THE 1999-2004 JEEP GRAND CHEROKEE MODELS WITH THE DUAL TEMPERATURE CONTROL SETTINGS. *TR
Exterior lighting, Nov 23, 2007
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE HEADLIGHT COVERS TURNED YELLOW AND ARE COVERED WITH FILM. THE HEADLIGHTS ALSO SHINE DIMLY AT NIGHT. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE SEALANT THAT WAS USED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 90,000.
Visibility, Oct 31, 2007
MY AC FAN HAD BEEN CUTTING ON AND OFF RANDOMLY IN MY 2000 JEEP GRAND CHEROKEE. I THOUGHT AT FIRST IT MAY BE A BAD CLIMATE CONTROL CONTROL PANEL. A FEW DAYS LATER, I SMELLED ELECTRICAL BURNING SMELL IN MY CAR AND THE FAN WOULD NOT COME ON AT ALL. TODAY I REMOVED THE BLOWER FAN, THINKING IT WAS BAD, BUT IT TURNS OUT THE BLOWER IS FINE, THE BLOWER CONTROL MODULE RELAY AND WIRING HARNESS HAD MELTED IN THE DASHBOARD ABOVE WHERE THE PASSENGERS FEET WOULD REST. I HAVE TAKEN PICTURES AND WILL BE GLAD TO SEND THEM UPON REQUEST, BUT I THINK JEEP/CHRYSLER SHOULD HAVE TO REPLACE THIS DUE TO THE POTENTIAL FIRE THREAT AND LACK OF SAFETY (SINCE THE FUSE DID NOT BLOW). I ATTEMPTED TO REPLACE THE PART THROUGH AN AUTOMOTIVE PARTS COMPANY, BUT THE BLOWER CONTROL MODULE WILL NEED TO BE PURCHASED STRAIGHT FROM CHRYSLER CORP. PLEASE CALL ME OR EMAIL ME WITH ANY FOLLOW UP QUESTIONS YOU MAY HAVE. ONCE AGAIN, I WILL ALSO SEND PICTURES UPON REQUEST. THANKS! *TR
Seats, Oct 24, 2007
THE DRIVER'S SEAT FRAME HAS BROKEN ON THE WELDS AND THE LOWER FRAME BRACKET AS WELL. *TR
Visibility, Oct 22, 2007
3 OF THE FOUR POWER DOOR LOCKS ARE NOT LONGER WORKING AND THE DOORS CAN NOT BE OPENED WITHOUT FIRST UNLOCKING THE DOOR WITH THE POWER LOCK AND THEN MANUALLY UNLOCKING THE DOOR WITH THE LOCK SLIDER. THIS IS A REAL PROBLEM FOR THOSE IN THE BACK SEAT WHO CAN NOT REACH THE POWER LOCK BUTTON, THOSE MAKING IT IMPOSSIBLE FOR THEM TO EXIT THE VEHICLE WITHOUT HELP. *TR
Equipment, Oct 19, 2007
I HAVE A BLEND DOOR PROBLEM WITH MY 2000 JEEP GRAND CHEROKEE LIMITED. I HAVE NOT TAKEN IT IN FOR THE REPAIR YET, BUT I PURCHASED AN EXTENED WARRANTY. THIS ISSUES DOES SEEM TO BE A PROBLEM, AND WHEN MY WARRANTY EXPIRES I HOPE NOT TO HAVE THIS AS AN ISSUE AFTER IT GETS FIXED
Visibility, Oct 15, 2007
CLIMATE CONTROL NOT WORKING. BLOWER FAILS TO PUSH AIR. VENT DOORS FAIL TO MOVE. *TR
Equipment, Oct 4, 2007
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN THE HEATER WAS ACTIVATED, THERE WAS NO HEAT COMING FROM THE VENTS. THE CONTACT ADDED ANTIFREEZE TO THE VEHICLE, BUT THE HEAT STILL WOULD NOT WORK. SHE TOOK HER VEHICLE TO FIRESTONE AND THEY PERFORMED A FLUSH. THIS DID NOT CORRECT THE FAILURE, BUT THE PIPES BECAME HOT. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FAILURE WAS CAUSED BY THE REVOLVING BLEND DOORS AND THE HEATING BLEND DOORS. THE DEALER WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE IT WAS NOT COVERED BY THE EXTENDED WARRANTY. THEY STATED THAT THEY WOULD PAY A PORTION OF THE REPAIR COST. WHEN SHE WENT TO HAVE THE VEHICLE REPAIRED, THE PARTS WERE ON BACK ORDER. WHEN THE PARTS ARRIVED, NO ONE FROM THE DEALER CALLED TO INFORM HER. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE REPAIR COST. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 75,000.