2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Visibility, Feb 5, 2007
BLEND MOTOR FAILURE ............ HAVE NO HEAT , ONLY A/C ......... DEALER WANTS 700.00 TO REPAIR ......... MOTOR IS ONLY 70.00 ........... HIGHWAY ROBBERY .................. *JB
Visibility, Feb 1, 2007
2000 JEEP GRAND CHEROKEE, THIS IS THE THIRD OCCURANCE THAT MY HEATING/COOLING SYSTEM HAS FAILED SINCE I PURCHASED MY JEEP IN AUGUST OF 1999. THE LATEST PROBLEM IS THE BLEND DOORS AND RECIRCULATION DOORS. THE DEALER COST TO FIX WAS ABOUT $900.00. AFTER SEVEN YEARS I WOULD THINK THAT CHRYSLER COULD MAKE A HEATING/COOLING SYSTEM THAT WOULD NOT BREAK EVERY 2.5YEARS. *NM
Visibility, Feb 1, 2007
HEATER BLOWS ONLY COLD AIR ON THE PASSENGER SIDE NO MATTER THE TEMPERATURE SETTING. *NM
Engine and engine cooling, Jan 31, 2007
2000 JEEP GRAND CHEROKEE WITH A RECALL ON RADIATOR FAN CUSTOMER HAD WORK DONE A COUPLE MONTHS EARLIER AND HAS QUESTIONS ABOUT PARTS THAT WERE USED**NAR**CC THE RADIATOR FAN IN THE CONSUMER'S VEHICLE DISINTEGRATED PRIOR TO RECEIVING THE RECALL NOTICE. A NEW FAN WAS INSTALLED APPROX 30 MONTHS AGO. THE CONSUMER IS QUESTIONING WHETHER OR NOT THE FAN WHICH WAS REPLACED 30 MONTHS AGO, AS A REPAIR PART, SHOULD ALSO BE REPLACED WITH THE PART CURRENT BEING RECOMMENDED. *NM
Engine and engine cooling, Jan 31, 2007
2000 JEEP CHEROKEE WITH RADIATOR FAN PROBLEMS**CC THE CONSUMER HAD THE FAN RELAY REPLACED 3 TIMES BEFORE HE RECEIVED A RECALL NOTICE. THE CONSUMER SENT ALL THE PAPERWORK TO THE MANUFACTURER PROVING THAT THE FAN HAD BEEN REPLACED, ONLY TO BE DENIED REIMBURSEMENT. THE MANUFACTURER TOLD THE CONSUMER THE FAN BLADES WERE NOT BROKEN. *JB
Visibility, Seats, Jan 31, 2007
MY VENTILATION SYSTEM IS IN THE PROCESS OF FAILING. I HAVE A LOUD CREATING SOUND COMING FROM UNDERSIDE MY DASH. WHEN I TURN ON THE SYSTEM, IT DOESN'T ALWAYS HEAT/COOL THE WAY IT IS SUPPOSED TO. SOMETIMES THE HEAT COMES ON, SOMETIMES THE COOL COMES ON WHEN THE OTHER IS CHOSEN. SOMETIMES IF IT'S SUPPOSED TO BE ON THE FLOOR ITS ON THE DEFROSTER. ALSO, THE DRIVERS SIDE SEAT HEATER ACTS UP BUT MOSTLY IT DOESN'T WORK.
Engine and engine cooling, Jan 31, 2007
MY FAN MODULE IN MY 2000 JEEP GRAND CHEROKEE WHICH IS NOT CURRENTLY UNDER RECALL (DUE TO THE ENGINE SIZE) CAME APART WHILE VEHICLE WAS ON, CAUSING DAMAGE TO THE RADIATOR AND OTHER PARTS IN THE ENGINE. *NM
Electrical system, Jan 24, 2007
TL *- THE CONTACT OWNSA 2000 JEEP CHEROKEE. THE CONTACT STATED THAT HE MADE REPAIRS TO THE VEHICLE AND THEN HE RECEIVED A SAFETY RECALL. THE CONTACT SENT THE MANUFACTURER THE REQUIRED INFORMATION AND WAS DENIED THE REIMBURSEMENT. *AK
Engine and engine cooling, Jan 22, 2007
2000 JEEP GRAND CHEROKEE SAFETY RECALL F25 ELECTRIC RADIATOR FAN**NAR**CC SECOND LETTER RECEIVED 01/22/2007**CC THE CONSUMER RADIATOR FAN FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER IS REQUESTING REIMBURSEMENT FROM THE MANUFACTURER FOR THE REPAIRS. *NM
Service brakes, Hydraulic, Jan 20, 2007
DUE TO PULSING OF THE BRAKE PEDAL AND VIBRATION IN THE STEERING WHEEL THE DEALER TURNED THE ROTORS AND REPLACED THE PADS AROUND 20,000 MILES (WE PAID THE BILL). THE ROTORS AND PADS WERE REPLACED AGAIN AROUND 40,000 MILES BY AN INDEPENDENT MECHANIC. ON A TRIP TO THE STORE THE RIGHT FRONT CALIPER WOULD NOT TOTALLY RELEASE PULLING HARD TO THE RIGHT AND HEATING THE ROTOR / PADS TO THE POINT OF SMOKING. THE RIGHT FRONT ALUMINUM WHEEL RIM WAS TOO HOT TO TOUCH; THE CALIPER AND ROTOR WERE REPLACED WHICH REMEDIED THE PROBLEM. *JB
Equipment, Jan 19, 2007
TL* - WHILE CHANGING THE TIRE ON HER 2000 JEEP GRAND CHEROKEE, THE JACK WAS NOT FUNCTIONING PROPERLY. THE JACK WOULD ONLY GO UP TO A CERTAIN HEIGHT, BUT NOT ENOUGH TO RAISE THE VEHICLE ENOUGH TO CHANGE THE TIRE. THE CONTACT COULDN'T PROVIDE A PART NUMBER OR SERIAL NUMBER FOR JACK. *JB UPDATED 03/07/07*JB
Engine and engine cooling, Jan 19, 2007
9/12/06 - HAD ELECTRIC FAN MOTOR ASSEMBLY REPLACED WHILE TRAVELING BY MCGEE TIRE STORES IN TALLAHASSEE, FL FOR $535. 9/15/06 - RECEIVED RECALL NOTICE F25 FROM DAIMLER CHRYSLER FOR SAME AS REPAIR. 01/02/07 - INSPECTED BY DAYTON ANDREWS DAIMLER CHRYSLER TO VERIFY WORK WAS COMPLETED. SENT ORIGINAL REPAIR RECEIPT, DAYTON ANDREWS LETTER AND RECALL NOTICE WITH LETTER TO DAIMLER CHRYSLER REQUESTING REIMBURSEMENT FOR REPAIRS. 01/16/06 - RECEIVED A CALL FROM "RANDI" AT DAIMLER CHRYSLER STATING THAT SHE REVIEVED OUR PAPERWORK AND DETERMINED WE WERE NOT ENTITLED TO REIMBURSEMENT BECAUSE WE CHOSE NOT TO HAVE JEEP PERFORM THE WORK. SHE REFUSED TO LET ME SPEAK WITH HER SUPERVISOR AND STATED THAT SHE WAS "EMPOWERED BY DAIMLER CHRYSLER TO MAKE THIS DECISION NOT TO REIMBURSE." THE RECEIPT OF THE RECALL NOTICE OCCURRED DIRECTLY FOLLOWING US HAVING TO HAVE THIS WORK DONE WHILE TRAVELING TO TALLAHASSEE, SEVERAL HUNDRED MILES FROM HOME AND STRANDED WITHOUT A WORKING VEHICLE. WHILE WE WERE HAVING THIS WORK PERFORMED, WE WERE UNAWARE OF THIS RECALL AS WE HAD NOT YET RECEIVED THE NOTIFICATION. HOW DO WE APPEAL TO DAIMLER CHRYSLER TO RECONSIDER THIS CLAIM? I HAVE SOFT COPIES OF ALL DOCUMENTS, IN CASE "RANDI" CHOOSES NOT TO RETURN MY ORIGINAL DOCUMENTS, WHICH I CAN PRODUCE UPON REQUEST. THANK YOU FOR YOUR HELP.
Service brakes, Hydraulic, Air bags, Jan 18, 2007, crash
ON JAN. 10, 2007, I WAS IN A HEAD-ON COLLISION AND MY AIR BAGS DID NOT DEPLOY. THE WHOLE FRONT END OF MY JEEP WAS SMASHED AND I HAVE TO GET A WHOLE NEW FRONT CLIP FOR IT. ALSO, THE BRAKES WENT ALL THE WAY TO THE FLOOR AND DIDN'T SEEM TO WORK PROPERLY. I AM VERY UPSET ABOUT THESE ISSUES AND WOULD LIKE TO KNOW WHY THE AIR BAGS WOULD NOT DEPLOY IN THIS TYPE OF COLLISION. *NM
Engine and engine cooling, Jan 10, 2007
TL* - THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE THAT WAS INVOLVED IN NHTSA RECALL CAMPAIGN ID NUMBER: 06V199000. CONCERNING ENGINE COOLING SYSTEM. ON 10/16/06 CONTACT CALLED A LOCAL DEALERSHIP, AND THEY STATED THAT THEY DIDN'T HAVE THE PARTS, AND IT COULD NOT MAKE THE REPAIRS UNTIL AFTER 1/1/07. ON 01/03/06, THE CONTACT NOTICED COOLANT LEAKING UNDER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP ,AND WHO IS REPAIRING THE VEHICLE FOR THE RECALL, BUT THAT VEHICLE IS MISFIRED. IN ORDER FOR THE DEALERSHIP TO FIND OUT WHATWAS WRONG WITH VEHICLE THEY WILL NEED TO CHARGE THE CONTACT AN EXTRA FEE. THE CONTACT STATED THAT HE MAINTAINED THE VEHICLE WELL , AND THAT THE VEHICLE HASN'T HAD ANY PROBLEMS WITH MISFIRING BEFORE. *AK
Engine and engine cooling, Jan 9, 2007
TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL 06V199000 ON 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING THE RADIATOR OVERHEATED. SHE IMMEDIATELY TOOK THE VEHICLE TO A MECHANIC AT HITECH AUTO MOTIVE WHERE THE ELECTRIC RADIATOR FAN WAS REPLACED. AFTER REPLACING THE RADIATOR ELECTRIC FAN, THE CONTACT WENT TO DAIMLER CHRYSLER TO BE REIMBURSED, AND THEY TOLD HER THAT BECAUSE THE RADIATOR FAN HAD NOT FRACTURED OR SEPARATED THAT THEY WERE NOT RESPONSIBLE FOR THE COST OF THE REPAIR. THE CONTACT WOULD LIKE TO BE REIMBURSED FOR THE SAFETY RECALL REPAIR WORK THAT SHE PAID FOR. *AK
Engine and engine cooling, Jan 8, 2007
TL*- THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. HE RECEIVED RECALL 06V199000 FOR ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. THE CONTACT STATED THAT IT HAS BEEN ABOUT FIVE MONTHS AND THE DEALER HAS NOT BEEN ABLE TO FIX THE RECALL. THE DEALER TOLD HIM A MONTH AGO THAT HE WAS NEXT ON THE LIST, BUT HE HAS NOT BEEN CONTACTED YET.*AK UPDATED *JB
Visibility, Jan 5, 2007
THE BLEND AND RECIRCULATION DOOR ASSEMBLY IN MY 2000 JEEP GRAND CHEROKEE LIMITED FAILED. THIS LEADS TO A LOSS OF HEAT AND DEFROSTER. I LIVE IN MINNESOTA SO WITH NO DEFROSTER THIS IS A HUGE SAFETY HAZARD. MY WINDOWS WON'T DEFROST AND WILL SUDDENLY FOG UP WITHOUT WARNING. I CAN SUDDENLY LOSE ALL VISIBILITY. *JB
Engine and engine cooling, Jan 5, 2007
TL* - THE CONTACT RECEIVED A RECAL 06V199000L 0CTOBER 11, 2006. THE CONTACT STATED THAT SHE HAD THE SAME THING REPAIRED ON VEHICLE ON 09/13/06. THE CONTACT STATED THAT THE FAN TORE TO PIECES, AND TORE A HOLE IN THE RADIATOR. BOTH THE FAN AND THE RADIATOR HAD TO BE REPLACED. THE WEATHER NOR THE ROAD CONDITIONS WERE A FACTOR IN THE FAILURE. THE CONTACT STATED THAT SHE WAS PULLING INTO A PARKING SPACE WHEN SHE HEARD A NOISE, SHE TURNED HER CAR OFF, AND THEN TURNED IT ON AGAIN AND IT WAS MAKING SO MUCH NOISE THAT SHE TOOK IT TO BE INSPECTED. SHE RECEIVED THE SAFETY RECALL AFTER THE REPAIRS HAD BEEN MADE ,AND SHE WOULD LIKE TO BE REIMBURSED. THE CONTACT HAS BEEN CALLING AND CALLING THE DEALER AND NO ONE ANSWERED THE TELEPHONE. *AK
Engine and engine cooling, Jan 4, 2007
SAFETY RECALL F-25 ELECTRIC RADIATOR FAN**CC OCTOBER 05 THE ELECTRIC FAN IN THE CONSUMER 'S 2000 JEEP CHEROKEE BROKE AND PUNCTURED AN HOLE IN THE VEHICLE'S RADIATOR. NOVEMBER 06 THE CONSUMER RECEIVED RECALL NOTICE FOR THE ELECTRIC FAN. THE CONSUMER CONTACTED THE MANUFACTURER AND INFORMED THEM THAT THE FAN HAD ALREADY BEEN REPLACED. THE MANUFACTURER AGREED TO REIMBURSE THE CONSUMER FOR THE REPAIR COST, BUT REFUSED TO REIMBURSE HIM FOR TOWING COST, RENTAL CAR, AND MISSED WORK. *NM
Visibility, Jan 4, 2007
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *JB
Engine and engine cooling, Jan 2, 2007
THE ORIGINAL FAN ON OUR 2000 JEEP GRAND CHEROKEE EXPLODE ON US WHILE ON THE ROAD, BROKE INTO MANY PIECES AND DAMAGED THE SHROUD. WE BOUGHT AN AFTER MARKET FAN TO FIX THE PROBLEM. END OF JUNE 2006 WE TOOK IT TO ALLEN SAMUELS CHRYSLER JEEP DEALER TO HAVE IT PERMANENTLY FIXED SINCE IT ACTED LIKE THERE WAS STILL A PROBLEM. WE PAID ALMOST $1000. RIGHT BEFORE THANKSGIVING WE GOT A RECALL NOTICE IN THE MAIL FROM CHRYSLER ON THE FAN BEING RECALLED AND FOR THE PEOPLE THAT ALREADY HAD THE PROBLEM FIXED TO SEND IN THE ORIGINAL RECEIPT FOR REIMBURSEMENT. SO WE DID MAIL IT ALL IN AND WE GOT A PHONE CALL FROM CHRYSLER DENYING THE CLAIM SINCE HANS AT ALLEN SAMUELS CHRYSLER JEEP TOLD THEM THE PROBLEM WAS CAUSED BY THE AFTER MARKET FAN. SO I CALLED HANS TO ASK HIM WHY HE TOLD CHRYSLER IT WAS CAUSED BY THE AFTER MARKET FAN IF WE ORIGINALLY CAME IN WITH THE BLOWN UP ORIGINAL FAN AND A BROKEN SHROUD AND THERMOSTAT. HE SAID IN THEIR SYSTEM IT STATES THAT THEY REPLACED THE AFTER MARKET FAN BECAUSE IT WAS NOT BLOWING ENOUGH AIR. WELL THAT IS WRONG, BUT UNFORTUNATELY HANS WAS NOT WILLING TO BE HELPFUL AND TAKE CARE OF THE MATTER. HE ALSO TOLD ME HE SPOKE WITH MY HUSBAND WHEN WE BROUGHT THE CAR IN AND TOLD HIM WE HAVE TO HAVE A NEW RADIATOR TO KEEP THE CAR FROM OVER HEATING AND HE WAS THERE WHEN THE TECHNICIAN TOLD MY HUSBAND THE SAME THING. THE PROBLEM IS, I WAS THERE TOO AND THAT IS NOT WHAT THEY TOLD US. ABOUT THE AFTER MARKET FAN, IT WAS REPLACED BECAUSE THE ORIGINAL FAN EXPLODED, IF THAT WOULD NOT HAVE HAPPENED WE WOULD HAVE NEVER NEEDED AN AFTER MARKET FAN AND WE WOULD NOT BE IN THIS SITUATION, BUT CHRYSLER AND HANS DON'T SEE IT THAT WAY. I BELIEVE IF THERE IS A RECALL ON A PART AND WE ALREADY HAD IT HAPPEN TO US AND WE PAID OUT OF POCKET WE SHOULD GET OUR MONEY BACK. WE ALSO HAD A STEEL BRACKET ON THE DRIVER SEAT BRAKE AND CHRYSLER DOES NOT SEE IT AS A SAFETY HAZARD THEREFORE THEY WILL NOT REPLACE IT. *JB
Engine and engine cooling, Dec 28, 2006
DAIMLER CHRYSLER SAFETY RECALL F25-ELECTRIC RADIATOR FAN**CC THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND AN UNKNOWN PART WAS FIXED. ABOUT A MONTH LATER WHILE ON VACATION THE VEHICLES ELECTRIC FAN BROKE AND DAMAGED THE RADIATOR. THE CONSUMER RECEIVED A RECALL FOR THIS FAILURE SEVERAL MONTHS LATER AND SUBMITTED AND INVOICE AND CREDIT CARD RECEIPT AS PROOF OF REPAIR/PAYMENT. THE CONSUMER WAS INFORMED THAT HE WOULD ONLY BE PARTIALLY REIMBURSED FOR THE REPAIRS. *NM
Steering, Dec 27, 2006
TL* - THE CONTACT STATED THAT WHILE DRIVING WHINING NOISE WAS HEARD UPON TURNING THE VEHICLE TO THE RIGHT AT LOW SPEEDS, NO PROBLEM AT ALL ON HIGHWAY SPEED. THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 99V312000 REGARDING THE STEERING: GEAR BOX (OTHER THAN RACK AND PINION). THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER, IT WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. JRB. *AK UPDATED 01/29/07. *JB
Electrical system, Dec 26, 2006
TL* - THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO GET THE VEHICLE RESTARTED ABOUT 30 SECONDS AFTER THE INCIDENT. THE VEHICLE FAILED THREE ADDITIONAL TIMES BEFORE THE CONTACT COULD GET THE VEHICLE TO THE DEALER. THERE WERE NO WARNING SIGNS. THE DIAGNOSIS FROM THE DEALER WAS A SHORT IN THE VEHICLE'S COMPUTER. *AK
Electrical system, Dec 20, 2006
THE ENTIRE ELECTRICAL SYSTEM SUDDENLY FAILED. THIS HAPPENED 4 TIMES, 3 TIMERS WHILE VEHICLE AS RUNNING AND TWICE AFTER THE DEALER "FIXED" IT. *JB