2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Service brakes, Hydraulic, Jan 19, 2006
DT*: THE CONTACT STATED WHILE DRIVING AT 25 MPH THE BRAKES PULSATE AND AT 55 MPH THEY SHUDDER MAKING IT HARD TO CONTROL THE VEHICLE. THE DEALER HAS REPLACED THE CALIPERS AND ROTORS THREE TIMES. THE REPAIR DOES NOT REMEDY THE PROBLEM FOR MORE THAN 10,000 MILES. *NM UPDATED 2/7/2006 - *NM
Service brakes, Hydraulic, Jan 14, 2006
I OWN A 2000 JEEP GRAND CHEROKEE LAREDO 4WD. I HAD BEGUN TO NOTICE A SHUDDER WHEN BRAKING AND TOOK THE VEHICLE TO MY LOCAL REPAIR SHOP (MIDAS). THEY ADVISED ME THAT I WOULD NEED NEW ROTORS, PADS, AND CALIPERS ON AT LEAST THE FRONT BRAKES. THEY ALSO TOLD ME THAT THIS IS A RECURRING PROBLEM WITH JEEPS AND THAT A TECHNICAL SERVICE BULLETIN HAD BEEN GIVEN TO THEM REFERRING THEM TO THIS PROBLEM. WHAT I DON'T UNDERSTAND IS; IF THIS IS A PROBLEM THAT JEEP KNOWS ABOUT AND THE BRAKING SYSTEM THAT IS SAFETY RELATED, THEN HOW CAN IT NOT BE A RECALL. THE MECHANIC TOLD ME THE CALIPERS HAVE A PROBLEM OF 'STICKING', CAUSING UNEVEN ROTOR WEAR AND SHOE FAILURE. I BOUGHT THE VEHICLE USED LESS THAN A YEAR AGO, AND NOW HAVE NO REAL RECOURSE TO GET THE PROBLEM FIXED. *JB
Service brakes, Hydraulic, Jan 10, 2006
BREAK FAILURE WHILE DRIVING DOWN A MOUNTAIN. WE HAD NO WARNING OF THIS PROBLEM UNTIL WE STARTED DESCENDING A MOUNTAIN IN ARIZONA. THE BRAKES STARTED TO "CHATTER" AND DIDN'T HOLD. I PUT THE CAR INTO 2ND GEAR AND WAS ABLE, BARLEY, TO KEEP CONTROL. WE BROUGHT THE CAR INTO A JEEP DEALER SEVERAL DAYS LATER AND THEY TOLD US THE ROTORS AND BRAKE PADS WERE TOTALLY GONE ON BOTH FRONT TIRES. WE HAD THEM REPLACED. WE'VE HAD THIS PROBLEM BEFORE AND IN FACT, HAD THE BRAKES REPLACED JUST SIX MONTHS AGO. THIS WAS THE FOURTH TIME WE'VE REPLACED BRAKES ON THIS VEHICLE. *JB
Latches/locks/linkages, Jan 10, 2006
1. NORMAL DAY ACTIVITIES SUCH AND USING THE LOCK OR UNLOCK BUTTON ON THE DOOR PANEL OR REMOTE CONTROL TO UNLOCK OR LOCK THE DOORS. 2. THE DOOR FAILS TO LOCK OR UNLOCK THE DOOR AND IT MAKES A LOUD BUZZING NOISE. SOUNDS SIMILAR TO A DUCK QUACK, IT IS VERY LOUD. THIS CAN INTERFERE WITH THE CHILD SAFETY LOCK FUNCTIONING PROPERLY. 3. THE DRIVER'S REAR DOOR LOCK ACTUATOR HAS FAILED AND NEEDS TO BE REPLACED. *JB
Air bags, Jan 8, 2006, crash
CAR WAS IN A CHAIN REACTION ACCIDENT. I WAS HIT FROM BEHIND AND PUSHED INTO THE CAR IN FRONT OF ME. MY CAR WAS A TOTAL LOSE AS WAS THE CAR I WAS PUSHED INTO. THE AIR BAGS DID NOT INFLATE. *NM
Steering, Dec 29, 2005
DT: THE CONTACT STATES THERE IS AN NHTSA RECALL, CAMPAIGN 99V312000 REGARDING THE STEERING: GEAR BOX (OTHER THAN RACK AND PINION). THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE HAS NOT BEEN REPAIRED. *AK
Latches/locks/linkages, Dec 8, 2005
2000 JEEP GRAND CHEROKEE LAREDO - FRONT DOOR LOCKS STARTED TO BUZZ AND WOULD NOT WORK PROPERLY. SAFETY ISSUE LIVING IN A CITY, I WANT TO BE ABLE TO LOCK MY DOORS WHEN DRIVING OR PARKING IN A PUBLIC AREA. *JB
Air bags, Nov 23, 2005, crash
DT: THE CONTACT STATED WHILE DRIVING SOMETHING RAN IN FRONT OF DAUGHTER'S VEHICLE. SHE TURNED THE WHEEL TO AVOID THE ROAD HAZARD AND LOST CONTROL OF THE VEHICLE. THE VEHICLE FLIPPED OVER, AND EJECTED BOTH THE DAUGHTER AND HER PASSENGER THROUGH THE WINDSHIELD. THE POLICE STATED BOTH HAD ON THEIR SEAT BELTS. UPON IMPACT, THE DRIVER'S SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. A POLICE REPORT AND INSURANCE REPORTS WERE TAKEN. BOTH THE CONTACT'S DAUGHTER AND THE PASSENGER WERE SERIOUSLY INJURED. *AK
Seat belts, Latches/locks/linkages, Nov 21, 2005
DT: CONTACT STATED THE PASSENGER FRONT DOOR WILL NOT UNLOCK MANUALLY OR AUTOMATICALLY. THERE WAS NO PRIOR WARNING. ALSO, WHEN PUSHING THE BUTTON TO UNLATCH SEAT BELT THE BUTTON WAS HARD TO PUSH. THIS OCCURRED WITH THE DRIVER AND PASSENGERS SEAT BELTS. SHE CONTACTED THE DEALER, AND THEY OFFERED NO FREE REMEDY. *AK
Exterior lighting, Tires, Nov 14, 2005
DT: THE CONTACT STATED EVERY TIME IT RAINED THE TAIL LIGHTS AND BRAKE LIGHTS SHORTED OUT. THE BULBS HAVE BEEN REPLACED FOUR TIMES. THE DEALER REPLACED THE WIRING HARNESS. THE PROBLEM RECURRED. THE SPARE TIRE STORAGE AREA KEPT FILLING UP WITH WATER. *AK
Engine and engine cooling, Nov 12, 2005
I RECENTLY BECAME AWARE OF A SERIOUS DEFECT IN THE COOLING FAN OF MY JEEP GRAND CHEROKEE. ON 11/11/05, I WAS DRIVING APPROXIMATELY 30 MPH WHEN I UNEXPECTEDLY HEARD A LOUD EXPLOSION. I IMMEDIATELY PULLED OVER AND NOTICED A SIGNIFICANT AMOUNT OF FLUID DRAINING FROM MY CAR. UPON FURTHER INSPECTION UNDER THE HOOD, I DISCOVERED THE COOLING FAN HAD EXPLODED INTO MANY PIECES, WHICH SUBSEQUENTLY DAMAGED MY RADIATOR CAUSING THE LEAK OF COOLANT. THIS WAS A SUDDEN MALFUNCTION WITHOUT ANY SORT OF WARNING, WHICH COULD POTENTIALLY HAVE SERIOUS CONSEQUENCES SUCH AS SEVERE INJURY AND EVEN DEATH. FORTUNATELY, I WAS ABLE TO PULL OFF THE ROAD WITHOUT INCIDENCE. WHILE RESEARCHING ONLINE, I DISCOVERED THAT NOT ONLY IS THIS A COMMON PROBLEM, BUT THAT CHRYSLER IS FULLY AWARE OF THIS FLAW IN THEIR VEHICLE BUT HAS YET TO ISSUE A RECALL. I REQUEST A REIMBURSEMENT FROM CHRYSLER FOR ALL DAMAGE SUSTAINED TO MY VEHICLE DUE TO THIS MALFUNCTION. I ALSO BELIEVE IT IS IMPERATIVE THAT THIS DEFECT BE INVESTIGATED AND A RECALL TO BE ISSUED. SAFETY IS OF THE UTMOST IMPORTANCE AND THIS IS NEGLIGENCE ON THE PART OF CHRYSLER. *JB
Service brakes, Hydraulic, Oct 27, 2005
REPLACEMENT OF FRONT AND REAR DISCS ON BRAKE SYSTEM FOR THE 4TH TIME. BRAKES REPEATEDLY PULSE AND FADE. ALL MILES ARE HIGHWAY DRIVEN. VERY CONSERVATIVE DRIVER. PADS SEEM TO LAST, ACCORDING TO SERVICE TECHNICIAN HOWEVER DISCS ARE COMPLETELY PITTED INDICATING INFERIOR COMPONENTS AND EXTREMELY POOR BRAKE DESIGN. *NM
Electrical system, Oct 27, 2005
WITH THE KEY IN THE OFF POSITION, THE ENGINE CONTINUES TO RUN. THIS IS THE THIRD OCCURRENCE. I WILL LIST THE DATE OF FIRST OCCURRENCE. *NM
Latches/locks/linkages, Oct 26, 2005
I AM ANOTHER FRUSTRATED 2000 JEEP GRAND CHEROKEE OWNER! MY REAR LIFT GATE LOCK STARTING MAKING A HORRIBLE GRINDING SOUND, AND WOULDN'T UNLOCK. AFTER TAKING IT TO A LOCAL DEALERSHIP, I LEARNED THAT THIS WAS A COMMON PROBLEM WITH GRAND CHEROKEES, AND WOULD COST ABOUT $400 TO FIX. ALSO, TO EXPECT THE SAME PROBLEM FROM THE OTHER DOOR LOCKS. NOW SEVERAL MONTHS LATER MY DRIVER SIDE BACK SEAT DOOR LOCK IS DOING THE SAME THING. I'M SURPRISED TO FIND SO MANY OTHER GRAND CHEROKEE OWNERS ON LINE WITH THE SAME PROBLEM(MYCARSTATS.COM), YET THE MANUFACTURER DOESN'T FEEL THIS IS WORTHY OF A RECALL, AND THE PROBLEM ISN'T COVERED UNDER WARRANTY. JEEP IS AWARE OF THIS PROBLEM AND SHOULD RECALL IT. *JB
Suspension, Oct 18, 2005
DT: THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO TWO WHEEL DRIVE THAT EXPERIENCED VIBRATION. THE VEHICLE WAS TAKEN TO A TRANSMISSION REPAIR SHOP BECAUSE THE CONTACT SUSPECTED IT WAS AN ISSUE WITH THE TRANSMISSION. WHEN THE VEHICLE WAS PLACED ON RACKS THE MECHANIC NOTED IT WAS THE CARRIER BEARINGS IN THE REAR END. ALSO, THE MECHANIC NOTED THIS WAS A COMMON ISSUE THAT HE WAS QUITE FAMILIAR WITH. IT WAS DANGEROUS BECAUSE THERE WAS A RISK FOR THE WHEEL LOCKING WHILE DRIVING. THE MECHANIC WOULD NOT PERFORM THE REPAIRS BECAUSE THE WOULD SOON DUE TO THE PART BEING DEFECTIVE. THE CONTACTED CONTACTED A CHRYSLER DEALER AND THE MANUFACTURER, AND THEY WOULD NOT OFFER ANY ASSISTANCE BECAUSE VEHICLE WAS OUT OF WARRANTY. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE AT THIS TIME. THEY SUGGESTED A FRICTION MODIFIER TO REMEDY THIS PROBLEM. *AK
Engine and engine cooling, Oct 6, 2005
WHILE DRIVING CONSUMERS 2000 JEEP GRAND CHEROKEE LAREDO MADE A LOUD POPPING SOUND. CONSUMER PULLED OVER AND NOTICED ANTIFREEZE LEAKING . *TS DURING CLOSER EXAMINATION THE CONSUMER REALIZED THAT THE COOLING FAN HAD BROKEN IN SEVERAL PIECES AND HAD DAMAGED THE RADIATOR. THE CONSUMER DIDN'T NOTICE OR HEAD ANYTHING OUT OF THE ORDINARY PRIOR TO THE FAILURE. THE CONSUMER CONTACTED THE MANUFACTURER AND REQUESTED REIMBURSEMENT. *NM
Service brakes, Hydraulic, Oct 6, 2005
THE STEEL BRAKE LINE RUNNING UNDER THE PASSENGER COMPARTMENT OF THE AUTO CORRODED CAUSING A COMPLETE AND SUDDEN LOSS OF BRAKE FLUID FOR THE REAR BRAKES. THE BRAKE LINE CORRODED WHERE IT CAME IN CONTACT WITH A WHITE PLASTIC CLIP INTENDED TO SECURE AND LOCATE THE BRAKE LINE. *NM
Steering, Sep 27, 2005
DT: THE CALLER SAID THAT WHILE DRIVING AT 10 MPH LOST STEERING CONTROL. HE JUST GOT OFF THE HIGHWAY AND WAS STARTING TO TURN INTO A PARKING LOT WHEN HE LOST CONTROL OF THE VEHICLE. HE SAID THE STEERING WHEEL WOULD SPIN FREELY INTO CIRCLES. THERE WERE NO ACCIDENTS OR INJURIES. VEHICLE WAS TOWED TO A REPAIR SHOP. HE WAS TOLD THAT THE COMPRESSION BOLT THAT HOLDS THE STEERING KNUCKLE AND THE STEERING WHEEL SPINDLE TOGETHER CAME LOOSE AND CAUSED THE LOSS OF STEERING. THE REPAIR SHOP TIGHTENED THE BOLT. DEALER SAID THEY NEVER HEARD OF THAT PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
Other or unspecified, Sep 16, 2005
BAD LEAK COMING THROUGH PASSENGER SIDE THROUGH HEATING DUCT, 3 INCHES OF STANDING WATER COMMON ON RAINY DAYS IN PASSENGER SIDE. *NM
Service brakes, Hydraulic, Fuel system, Gasoline, Sep 2, 2005
DT: CONSUMER HAD TO REPLACE FIVE INDIVIDUAL BRAKES IN FIVE YEARS. FIRST WAS THE FRONT BRAKES AND ROTORS, THEN IT WAS THE FRONT BRAKES AND ROTORS AGAIN ABOUT SEVEN MONTHS LATER. THEN ALMOST A YEAR LATER, HAD THEM REPLACED AGAIN. A YEAR AFTER THAT HAD THE REAR BRAKES AND ROTORS DONE. FINALLY HAD THE FRONT BRAKES AND ROTORS AGAIN. THE MECHANIC TOLD CONSUMER THAT THE ROTORS WERE WARPED, AND THAT THEY COULD BARELY GET THEM OFF OF THE CAR.*AK WHEN I FIRST NOTICED THIS, THE BRAKES STARTED TO SEEM LIKE THEY WERE NOT AS EFFECTIVE AS THEY SHOULD BE. THEN, ABOUT A WEEK LATER, THE CAR WILL START TO VIBRATE AS I PRESS THE BRAKE PEDAL, AND THE VIBRATION STARTS IN THE BRAKE PEDAL, AND CONTINUE TO VIBRATE UNTIL THE WHOLE CAR IS SHAKING. IT TOOK A LONG TIME FOR THE VEHICLE TO CRANK. THE DEALER REPLACED THE FUEL PUMP O-RING AND SHIMS. *NM
Seats, Aug 22, 2005
DT: THE CONSUMER STATED THAT 2000 JEEP GRAND CHEROKEE WAS HAVING AN PROBLEM WITH THE FRONT SEA SLIDER THAT ADJUSTED THE SEAT ON DRIVER'S SIDE. THE BOLT WAS GOING THROUGH THE BRACKET. THE SEAT WAS ROCKING BACK AND FORTH. THE CONSUMER NOTICED THIS ABOUT 2 MONTHS AGO WHEN THE BOLT WAS DISLODGING AND MAKING A CLINGING SOUND. THE CONSUMER INVESTIGATED THE NOISE FURTHER AND FOUND THAT THE BOLT WAS COMING THROUGH THE BRACKET. THE CONSUMER WAS ON THE NHTSA WEBSITE AND FOUND THAT THERE WERE OTHER COMPLAINTS ON THIS ISSUE. THE CONSUMER WAS TAKING THE JEEP IN FOR REPAIRS TOMORROW. *AK
Power train, Aug 15, 2005
VEHICLE HAS BEEN TO THE REPAIR SHOP SEVERAL TIMES FOR REAR END REPAIRS, THE REAR END WAS REPLACED WITH ANOTHER. *JB
Seats, Aug 8, 2005
DT: THE DRIVER'S SEAT CAME OFF THE TRACK, IT BROKE. THE CONSUEMR WAS JUST GETTING INTO VEHICLE WHEN THE SEAT SUDDENLY BROKE ON JULY 5, 2005. THE CONSUMER CALLED THE DEALER AND THEY CLAIMED THE THE VEHICLE'S WARRANTY HAD EXPIRED. *AK UPDATED 2/16/2007 - *NM
Engine and engine cooling, Jul 31, 2005
I RECENTLY READ ABOUT THE 2002 JEEP GRAND CHEROKEE INVESTIGATION REGARDING THE COOLING FAN BREAKING APART AND COMING THROUGH PLASTIC OUTER PROTECTIVE SHELL. I OWN A 2000 JEEP GRAND CHEROKEE LAREDO 4.0L AND THIS HAPPENED TO ME LAST MONTH. IT BEGAN AS A RUMBLING NOISE WHEN MY AIR CONDITIONER WAS ON AND PROGRESSIVELY GOT LOUDER OVER ABOUT TWO MONTHS. I FAILED TO HAVE THE NOISE CHECKED OUT. IN JUNE, WHILE I WAS TRAVELING ON THE INTERSTATE, THE COOLING FAN COMPLETELY FELL APART AND IMPALED ITSELF INTO MY RADIATOR AND BROKE THROUGH THE OUTER PLASTIC SHROUD ON THE TOP SIDE AND ON THE UNDER SIDE. I HAD TO COMPLETELY REPLACE THE FAN AND RADIATOR. *NM
Engine and engine cooling, Jul 31, 2005
MY VEHICLE HAS BEEN LOSING COOLANT FOR QUITE SOME TIME. IT HAS RELATIVELY LOW MILEAGE TO HAVE HEAD PROBLEMS, BUT I NOW HAVE COOLANT IN MY OIL. I HAVE DONE SOME RESEARCH AND FOUND THAT DAIMLER-CHRYSLER USED 0331 CAST HEADS ON THIS MODEL CHEROKEE (2000 W/ 4.0L ENGINE). IT TURNS OUT THAT THESE HEADS WERE A POOR CAST ALLOWING CRACKS TO FORM NEAR THE #3 CYLINDER AREA ALLOWING COOLANT TO FLOW INTO THE OIL. THIS RESULTS IN A DROP IN OIL PRESSURE AND EVENTUALLY BEARING AND ENGINE FAILURE. I CONSIDER MYSELF SOMEWHAT LUCKY THAT I DISCOVERED THIS PROBLEM BEFORE THE ENGINE SEIZED UP ON ME, HOWEVER I AM NOW LOOKING AT OVER $1000 IN REPAIRS THAT SHOULD NOT BE NECESSARY FOR A VEHICLE WITH JUST OVER 50K MILES. I AM VERY DISAPPOINTED SINCE I BELIEVED JEEPS TO BE RELIABLY BUILT VEHICLES. I SINCERELY HOPE THAT SOMEONE FROM DAIMLER-CHRYSLER WILL READ THIS AND RECTIFY THE SITUATION BEFORE THE ENGINE FAILURE LEADS TO AN ACCIDENT OR DEATH. *JB