2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Service brakes, Hydraulic, Jan 26, 2005
CONSUMER HAS HAD THE BRAKES REPLACED NUMEROUS TIMES. AFTER STEPPING ON THE BRAKES THE STEERING WHEEL SHAKES. MANUFACTURER STATES THERE IS NOTHING WRONG WITH THE BRAKES, THIS IS NORMAL WEAR.*AK
Service brakes, Hydraulic, Jan 22, 2005
2000 JEEP GRAND CHEROKEE SINCE PURCHASE, VIBRATES WHEN BRAKES APPLIED AT HIGHWAY SPEEDS, IS ALSO CAUSING UNEVEN FEATHERING/WEAR ON FRONT TIRES. I GAVE UP ON BIGELOW MOTORS, BELLEVILLE, NJ EVER HELPING ME FROM THE START, AS THEY CONTINUED TO DENY THAT THERE WAS A PROBLEM. I WAS ADVISED THAT CHRYSLER KNOWS THE CALIPER WARP IN THIS MODEL OF CHEROKEE AND BOTH THE CALIPERS AND ROTORS WILL NEED TO BE REPLACED. THERE IS NO RECALL ON THIS AS YET BUT THERE CERTAINLY SHOULD BE. I HAVE BEEN READING OTHER COMPLAINTS ON THIS MODEL OF JEEP AND THE MANUFACTURER HAS HAD REPEATED BRAKE PROBLEMS WHICH GO UNADDRESSED AND COST OWNERS A LOT OF MONEY TO FIX OR GET TO THE PROBLEMS. CHRYSLER OBVIOUSLY IS NOT RESPONDING DELIBERATELY. SOMEONE NEEDS TO INVESTIGATE THE BRAKE PROBLEMS WITH JEEP GRAND CHEROKEE AND FIND OUT WHY THEY CAN NOT BE FIXED ONCE AND FOR ALL. THE CONSUMER IS NOT BEING INFORMED OF THE POTENTIAL BRAKE PROBLEMS AND THUS CAN NOT MAKE AND INFORMED DECISION WHEN PURCHASING A NEW VEHICLE . IN THE END MONEY OUT OF CONSUMERS POCKETS AND NO PROTECTION FROM FRAUD BY THE MANUFACTURER. I HAVE HAD THE BRAKES REPAIRED ALMOST A DOZEN TIMES AT A COST OF ALMOST $450 FOR EACH REPAIR!!! THIS IS AN OUTRAGE, SO PLEASE HELP. I NEED SOME GUIDANCE. *JB
Power train, Jan 21, 2005
THIS IS MY 5TH JEEP, 1ST GRAND CHEROKEE. I RESEARCHED THIS VEHICLE FOR 2 MONTHS BEFORE BUYING. AFTER PURCHASING I NOTICED THE WHINE COMING FROM THE REAR DIFFERENTIAL. I TOOK IT TO AN OIL AND LUBE STORE WHERE THEY EXPLAINED I WAS LUCKY TO HAVE THE SELECT TRAC 4X4 SYSTEM AS THE DIFFERENTIAL OIL IS EXTREMELY EXPENSIVE FOR THE QUADRA DRIVE SYSTEM. AFTER REPLACING THE LUBE IN THE REAR DIFFERENTIAL THE WHINE WENT AWAY. *NM
Latches/locks/linkages, Jan 10, 2005
I HAVE ALREADY REPLACED 3 DOOR LOCK "ACTUATORS" ON MY JEEP AND ON MY WAY TO REPLACE AN ALREADY REPLACED ONE (DRIVER DOOR) TO MAKE THE TOTAL 4. AFTER LOOKING ON YOUR WEBSITE IT LOOKS LIKE THIS IS A VERY COMMON PROBLEM. THE RESPONSE I GOT FROM JEEP IS THAT MY VEHICLE WAS OUT OF WARRANTY. THIS IS VERY FRUSTRATING SINCE I HAVE HAD A MULTITUDE OF PROBLEMS FROM THIS VEHICLE. THE DATE OF INCIDENT IS ONLY MY MOST RECENT. I HOPE THAT SOMETHING GETS DONE AND JEEP DOES NOT GET AWAY WITH FAULTY EQUIPMENT IN THEIR VEHICLES.*AK
Electrical system, Jan 5, 2005
THE 2000 JEEP CHEROKEE DOES NOT PROVIDE ANY DIAGRAM FOR THE FUSE PANEL OR A MEANS TO DETERMINE WHICH FUSE OR RELAY PROTECTS A PARTICULAR CIRCUIT. THE OWNER'S MANUAL REFERS TO A CHART ON OR NEAR THE PANEL, AND THE ACCESS DOOR TO THE PANEL CONTAINS AN IMPRINT REFERING TO THE OWNER'S MANUAL. SEVERAL SAFETY RELATED SYSTEMS ARE ROUTED THROUGH THE FUSE PANEL.*AK
Latches/locks/linkages, Jan 4, 2005
1.)THE DOOR LOCK ACTUATORS ON OUR 2000 JEEP GRAND CHEROKEE ARE ALL FAILING. THERE ARE PLASTIC GRINDING NOISES THAT ULTIMATELY LEAD TO COMPLETE AUTOMATION FAILURE. .)THE CONSEQUENCES OF THIS FAILURE IS THAT IT IS NOT POSSIBLE TO LOCK THE VEHICLE DOORS, OR UNLOCK THE EFFECTED DOORS. THE CONSEQUENCES ARE ALSO THAT THE AUTO DOOR LOCKS ARE NOT OPERATIONAL. IF THE VEHICLE WERE IN A CRASH THE DOORS MIGHT EITHER BE LOCKED CLOSED, OR THE DOORS MIGHT FLY OPEN BECAUSE THEY CANNOT BE LOCKED. THE AUTO DOOR LOCK FEATURE THAT THE GRAND CHEROKEE HAS WHEN THE VEHICLE IS MOVING WOULD BE RENDERED USELESS. 3.)THE DRIVER DOOR ACTUATOR HAS BEEN REPLACED WITH NO HELP FROM DAIMLER CHRYSLER. THE REAR DRIVER SIDE HAS FAILED, THE REAR PASSENGER IS ABOUT TO FAIL. THEY HAVE NOT BEEN REPLACED YET DUE TO THE HIGH COST ASSOCIATED WITH THIS REPAIR.*AK
Electrical system, Jan 2, 2005
I PURCHASED MY JEEP GRAND CHEROKEE NEW IN 2000. FOR A NEW VEHICLE IT HAS SPENT MUCH TIME IN THE JEEP REPAIR SHOP. PROBLEMS INCLUDE: DOOR LOCKS (2 REPACED - DRIVER SIDE AND PASSENGER SIDE OVER $200 EACH), ELECTRICAL SWITCH REPLACED (LIGHTS, HONKING HORN, ETC. $175.00), IGNITION OR START SWITCH REPLACED (@250.00), COOLANT - WATER PUMP ($375.00), AIR CONDITIONER HAS HAD PROBLEMS. ALL PARTS HAVE BEEN REPLACED. THE JEEP HAS BEEN TAKEN GOOD CARE OF BUT I WOULD THINK SERIOUSLY ABOUT PURCHASING ANOTHER JEEP CONSIDERING ALL THE PROBLEMS I HAVE HAD WITH THIS ONE.*JB
Latches/locks/linkages, Dec 27, 2004
THE DRIVER'S DOOR AUTOMATICALLY LOCKED, AND THEN COULD NOT BE UNLOCKED. I DROVE TO MY LOCAL CHRYSLER/JEEP DEALER, AND THEY SAID IT WAS NOT A SAFETY ISSUE, AND WAS NOT COVERED BECAUSE THE CAR IS OUT OF WARRANTY. I THINK IT *IS* A SAFETY ISSUE, AS I HAD TO CLIMB OUT THROUGH THE PASSENEGER SIDE DOOR, BECAUSE THE DRIVERS SIDE DOOR COULD NOT BE UNLOCKED OR OPENED, EVEN WITH THE MANUAL UNLOCK.*AK
Engine and engine cooling, Fuel system, Other, Dec 23, 2004
BOUGHT USED 2000 JEEP GRAND CHEROKEE FROM JEEP DEALER IN OCTOBER 2002. I ALSO PURCHASED AN EXTENDED WARRANTY FROM JEEP. AUGUEST 2003 THE OIL PRESSURE GAUGE DROPPED. STOPPED JEEP CHECKED OIL, ALL LOOKED FINE, RESTARTED, GAUGE WENT BACK TO NORMAL. ASKED DEALER ABOUT IT, NO PROBLEM THEY SAID. ON A TRIP 300 MILES FROM HOME, OIL PRESSURE GAUGE DROPPED AGAIN, DID THE SAME, GAUGE CAME BACK, BUT DROPPED AGAIN. TOOK TO SERVICE STATION WHO COULDN'T HELP. HAD IT TOWED TO DEALER. THEY SAID GUNK BUILD UP IN THE ENGINE, NEED TO REPLEACE AT A COST OF $9,000. I COULDN'T PROVE OIL CHANGES EVER 3,000 MILES (THEY WERE DONE AT HOME), I EXPLAINED I HAD ONLY HAD THE JEEP ONE YEAR, TOO BAD. EXTENDED WARRENTY WON'T HELP. I HAD ENGINE REPLACE BY A FRIEND WITH A USED ENGINE. JULY 2004, RADIATOR HAD TO BE REPLACED. I CALLED JEEP TO ASK IF THEY WOULD COVER THE RADIATOR, THEY SAID NO, BECAUSE I COULDN'T PROVE I HAD THE RADIATOR FLUSHED AT 50,000 MILES. I TOLD THEM I DIDN'T EVEN OWN THE JEEP THEN, BUT THEY SAID TOO BAD.*AK SOMEONE NEEDS TO GET JEEP TO OWN UP TO THE PROBLEM.
Seats, Dec 22, 2004, crash
THE ENTIRE DRIVER SIDE SEAT WAS RAISED FROM THE FLOOR AND THE CONSUMER WAS THROWN INTO THE BACK SEAT AFTER BEING REAR ENDED. THE BOLTS WERE LIFTED OUT OF THE FLOOR. THE VEHICLE WAS TOTALED. *JB
Latches/locks/linkages, Dec 21, 2004
FRONT DOOR LOCKS BROKE, KEEPING THE DOORS FROM OPENING FROM THE INSIDE OF THE VEHICLE. CONSUMER WILL CONTACT MANUFACTURER. *AK
Service brakes, Hydraulic, Dec 20, 2004
VEHICLE FIRST STARTED VIBRATING WHEN BRAKING IN 2000. TOOK IT IN TO THE DEALERSHIP AND THE REPLACED THE ROTORS. SINCE THEN I HAVE HAD IT IN ABOUT EVERY 6 TO 8 MONTHS FOR THE SAME REPAIRS. WHEN I TAKE IT IN TOMORROW IT WILL BE THE 6TH TIME. THIS TIME THEY ARE CLAIMING THAT WARRANTY NO LONGER COVERS IT. WITH THIS MANY COMPLAINTS REGARDING THE BRAKES, WHY HASN'T THERE BEEN A RECALL TO FIX IT PROPERLY?*AK
Service brakes, Hydraulic, Dec 15, 2004
WE OWN A 2000, JEEP, GRAND CHEROKEE AND CURRENTLY HAS APPROXIMATELY 61,000 MILES. BESIDES THE PAINT PEELING PROBLEM ..... WHICH WAS FIXED, WE STILL HAVE THE VIBRATING, SHUDDERING BRAKE PROBLEM . TWICE A YEAR SINCE THE CAR WAS NEW, WE HAVE HAD TO HAVE BRAKE (ROTOR) REPAIRS . CHRYSLER HAS PAID UNTIL LAST MONTH. I HAD TO BEG FOR THEM TO AT LEAST NOT CHARGE ME FOR THE PARTS. I HAD TO PAY $82 FOR LABOR. IT HAS COME TO THE POINT WITH THE MILEAGE .THAT THEY WILL NOT REPLACE THE BRAKES FOR FREE ANYMORE. I AM NOT HARD ON THEM....I WORK 1 MILE FROM MY HOME .THAT IS WHY I ONLY HAVE 61,000 MILES ON IT. WHAT I WANT IS A GUARANTEE FROM CHRYSLER THAT FOR THE LIFE OF MY JEEP GRAND CHEROKEE, THEY WILL REPAIR THIS PROBLEM OF THERE'S FREE OF CHARGE. THERE ARE THOUSANDS OF OTHER OWNERS WHO HAVE THE SAME COMPLAINT. WHEN WILL CHRYSLER FINALLY ADMIT THIS IS A PROBLEM AND ISSUE A RECALL ??*AK
Engine and engine cooling, Dec 15, 2004
FREEZE PLUGS FAILED IN MY 2000 JEEP CHEROKEE SPORT, CAUSING THE ENGINE COOLANT TO LEAK, AND MAKING VEHICLE INOPERATIVE. COST OF REPAIRS TOTALED $1125.33. *AK
Exterior lighting, Dec 8, 2004
AFTER THE VEHICLE WAS TAKEN IN FOR SERVICE THE CONSUMER NOTICED THAT THE TAIL LIGHTS NO LONGER WORKED. *TC *NM
Latches/locks/linkages, Dec 7, 2004
I HAVE HAD MY 2000 GRAND CHEROKEE FOR A LITTLE OVER ONE YEAR. IN THAT YEAR I REPLACED THE ACTUATOR IN THE DRIVERS SIDE DOOR. IT MADE A LOUD SCREACHING NOISE. NOW BOTH OF MY BACK DOORS ARE MAKING THE SAME SCREACHING NOISE AND I WILL HAVE TO REPLACE THEM. OVERALL, I AM VERY HAPPY WITH THE PERFORMANCE OF MY JEEP AND GLAD THAT MY PROBLEMS ARE NOT UNDER THE HOOD! BUT...AS A BRAND, JEEP SHOULD BE EMBARASSED THAT EVERY TIME I LOCK AND UNLOCK MY DOORS A LOUD NOISE IS HEARD BY EVERYONE AROUND. I THINK THAT JEEP IS A FAVORABLE BRAND IN THE MINDS OF MOST, BUT THIS NOISE MAKES MY JEEP SOUND LIKE A PIECE OF JUNK!*AK
Service brakes, Hydraulic, Nov 23, 2004
I OWN A 2000 JEEP GRAND CHEROKEE. I BOUGHT THIS SUV USED IN 01/2004 AND HAVE READ SEVERAL COMPLAINTS CONCERNING THE BRAKING SYSTEMS OF THIS VEHICLE. I AM NOW EXPERIENCING THE SAME PROBLEM AS THESE PEOPLE ARE AND I'M WONDERING WHY NOBODY IS DOING ANYTHING ABOUT IT! THE PROBLEM WITH THIS VEHICLE IS THAT YOU GET A PULSATING ACTION WHEN BRAKING AND THE BRAKES NEED TO BE REPLACED EVERY 3,000 MILES OR SO. I'VE NEVER COME ACROSS THIS PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED AND I'M EXTREMELY SURPRISED THIS VEHICLE HASN'T BEEN RECALLED FOR THIS PROBLEM AS MANY OTHER PEOPLE, COUNTLESS OTHERS, COMPLAIN ABOUT THE SAME THING. AS YOUR ORGANIZATION KNOWS, THIS CAN BE A SERIOUS SAFETY HAZARD AS THIS PROBLEM ISN'T COVERED BY JEEP UNDER WARRANTY AND WE, THE CONSUMER, CAN'T AFFORD TO REPLACE BRAKES THIS OFTEN. THE BRAKES IN MY JEEP ARE SO HORRIBLE THAT WHEN I BRAKE AT 55 MPH, I FEEL IT'S UNSAFE TO DRIVE. MY STEERING WHEEL SHAKES SO MUCH THAT IT'S HARD TO CONTROL. AFTER READING MANY PEOPLE'S OPINIONS ABOUT THE GRAND CHEROKEE, I FOUND THAT MANY OF THESE OWNERS HAVE THE SAME PROBLEM. *JB
Service brakes, Hydraulic, Nov 21, 2004, crash
FRONT BRAKE ROTORS AND PADS REPLACED 4 TIMES IN 40,000MILES. CHRYSLER EVEN REPLACED THEM AND FRONT CALIPERS THE FIRST TIME. THE LAST TIME THEY WERE REPLACD WAS A MONTH BEFORE THE ACCIDENT. FOR THE 4TH TIME, STEERING WHEEL AND PEDAL VIBRATE WHEN BRAKING SUDDENLY.I LOST CONTROL AND ROLLED THE 2000 GRAND CHEROKEE INTO A GUARD RAIL. *AK
Power train, Nov 20, 2004
BRANDOW CHRYSLER NOTIFIED ME THAT 2000 JEEP GRAND CHEROKEE TRANSMISSION REQUIRES REPLACEMENT. THE VEHICLE HAS 56,000 MILES AND HAS PROPERLY MAINTAINED. *AK UPON REVIEW OF SIMILAR ISSUES FROM OTHER 1999/2000 JEEP OWNERS WITH TRANSMISSION PROBLEMS, I AM FILING THIS COMPLAINT DUE TO LACK OF NOTICE BY BRANDOW OR DAIMLER CHRYSLER REGARDING TRANSMISSION ISSUES WITH THIS VEHICLE.
Seat belts, Nov 18, 2004
WHILE DRIVING SEAT BELT WOULD NOT RETRACT. CONSUMER WAS VERY CONCERNED ABOUT BEING LOCKED IN THE SEAT BELT. CONSUMER CONTACTED THE MANUFACTURER. HOWEVER, THE PROBLEM STILL EXISTED. *AK
Service brakes, Hydraulic, Nov 15, 2004
ROTORS BAD ON VEHICLE. THIS HAS BEEN GOING ON FOR A LONG TIME AND I THOUGHT THAT IT WAS NORMAL VEHICLE MAINTAINENCE. I WAS WATCHING THE NEWS AND FOUND THAT THIS PROBLEM IS A KNOWN FACTORY DEFECT FOR JEEPS FROM 1999-2004. I HAVE HAD THEM TURNED ONCE ALREADY AND IT WAS A TEMPORARY FIX. *AK
Seat belts, Nov 11, 2004
I AM A CHILD PASSENGER SAFETY TECH. WHILE ATTEMPTING TO INSTALL A PEG PEREGO INFANT SEAT AND BASE IN A 2000 JEEP GRAND CHEROKEE I FOUND THE SEAT BELT BUCKLE VERY PRONE TO RELEASE WHEN THE EDGE OF THE INFANT SEAT BASE BUMPED INTO THE RAISED RED RELEASE BUTTON ON THE SEAT BELT BUCKLE. VEHICLE VIN [XXX]. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service brakes, Hydraulic, Nov 9, 2004
VEHICLE HAD MUTIPLE PROBLEMS WITH THE BRAKES. THIS HAS CAUSED THE BRAKES TO BE REPLACED THREE TIMES WITHIN THE YEAR, AS WELL AS HAVING THE CALPERS AND ROTORS REPLACED.*AK
Service brakes, Hydraulic, Nov 8, 2004
CONSUMER STATED THE FRONT BRAKES WARPED. AS A RESULT, FRONT END SHOOK. *AK
Engine and engine cooling, Nov 3, 2004
MY 2000 JEEP GRAND CHEROKEE WILL RANDOMLY STALL. THE DEALER IS UNABLE FIND A PROBLEM. I WAS ABLE TO PREVENT A CRASH BY MUSCLING THE POWERLESS JEEP TO A CURB. *AK