2000 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,829 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2000 reports, 136 involved a crash and 58 involved a fire. 118 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 17, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, IT WILL BE REPLACED.
Campaign 00V195000 on NHTSA.gov
Seat beltsFeb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 on NHTSA.gov
Air bags, frontalDec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Nov 4, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 on NHTSA.gov
Representative owner complaints
1,829 reports, newest first.
Engine and engine cooling, Feb 10, 2012
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 45 MPH, WITHOUT ANY WARNING, THE VEHICLE STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE IT WAS TURNED OFF AND THEN BACK ON IN ORDER FOR THE VEHICLE TO FUNCTION PROPERLY. THE FAILURE WAS DIAGNOSED BY A PRIVATE MECHANIC WHO STATED THEY COULD NOT DETERMINE THE CAUSE OF FAILURE BUT ADVISED HER THAT WAS COMMON IN THAT YEAR, MAKE AND MODEL VEHICLE. THIS FAILURE OCCURRED SIX TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 108,200.
Electrical system, Latches/locks/linkages, Feb 8, 2012
REAR HATCH DOOR WON'T LOCK BOTH REAR PASSENGER AND DRIVER SIDE WON'T LOCK UNLOCK DOOR READ REVIEWS MANY PEOPLE WITH THIS VEHICLE HAVING SAME PROBLEMS. *TR
Seats, Jan 25, 2012
THE SEAT FRAME ON THE DRIVER'S SEAT BROKE, CAUSING THE SEAT TO WOBBLE PRECARIOUSLY WHILE DRIVING. I HAD IT WELDED, BUT IT SUBSEQUENTLY BROKE IN ANOTHER PLACE. BASED ON INTERNET RESEARCH, I REPAIRED THAT BREAK WITH A BOLT AND NUT. SUBSEQUENTLY, THE FRAME BROKE IN ANOTHER PLACE. I ATTEMPTED ANOTHER REPAIR, WITH POOR RESULTS. IT HAS NOW BROKEN AGAIN, IN A FOURTH PLACE. THE SEAT FRAME IS MADE OF RATHER THIN STEEL, NOT AS THICK AS THAT OF A GOOD COOKING POT. THE SEAT HAS NOT BEEN ABUSED OR MISUSED IN ANY WAY, AND I FIND BY INTERNET RESEARCH THAT THIS IS A COMMON PROBLEM. MY MECHANIC DESCRIBED THE SEAT FRAME AS BEING "MADE FROM A SOUP CAN." THIS IS A VERY DANGEROUS SITUATION, AND I HESITATE TO REPLACE IT WITH A (QUITE EXPENSIVE) USED REPLACEMENT, AS I FEAR IT WILL ONLY BREAK AGAIN. *TR
Seats, Jan 12, 2012
DRIVERS SIDE SEAT BRACKET AT BASE OF SEAT BROKE, THE SEAT IS NO LONGER STABLE, IF INVOLVED IN AN ACCIDENT THE SEAT AND SEATBELT COMBINATION COULD PROVE MORE DANGEROUS THAN THE ACCIDENT ITSELF, IF THE BRACKET BREAKS ALL THE WAY WHILE DRIVING THIS COULD CAUSE A MAJOR ACCIDENT!! I AM JUST LEARNING THAT THIS IS A COMMON PROBLEM. THIS NEEDS A RECALL, VERY DANGEROUS!!! *TR
Seats, Jan 10, 2012
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE PARKED, THE CONTACT NOTICED THAT THE METAL RAIL FOR THE FRONT DRIVER SIDE SEAT WAS FRACTURED, CAUSING THE SEAT TO SLIDE BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTS. THE CONTACT ADDED A BOLT IN ORDER TO HOLD THE SEAT IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Seats, Jan 9, 2012
THE RIGHT FWD SEAT TRACK MOUNT HAS BROKEN ITS WELDS. THE DEMOGRAPHICS OF MY FAMILY ARE ALL NORMAL WEIGHT 195 AND UNDER AND THE VEHICLE IS USED MAINLY FOR ON ROAD TRIPS AND BARELY EVER TRAVELS OFF ROAD. DURING A INTERNET SEARCH FOR A REPLACEMENT SEAT TRACK THAT YIELDED NO RESULTS AND A DEALER VISIT WITH A QUOTE OF 400 DOLLAR FIX. I HAVE LOST ANY RESPECT FOR THE MANUFACTURER THAT SEEMS TO CUT CORNERS WHERE THEY CAN PUT THE GENERAL PUBLIC IN DANGER BY THE USE OF THEIR PRODUCT. *TR
Seats, Jan 6, 2012
THE DRIVER'S SEAT BRACKET OR MOUNT IS BROKEN AND THE SEAT IS SET FACING SLIGHTLY TOWARD THE LEFT PILLAR. IN INVESTIGATING THIS SITUATION WE FOUND THAT BRACKET FAILURE IS A VERY COMMON OCCURRENCE FOR THIS MODEL. THIS IS A HAZARDOUS CONDITION AND WARRANTS A RECALL DUE TO ITS FREQUENCY. THIS IS MY WIFE'S VEHICLE AND SHE IS UNSURE ABOUT WHEN THE FAILURE FIRST OCCURRED. *TR
Seats, Jan 5, 2012
WHILE DRIVING MY JEEP GRAND CHEROKEE THE DRIVERS FRONT SEAT BEGAN TO ROCK. WHEN I GOT HOME I CHECKED THE SEAT AND FOUND THAT THE METAL FRAME HAD CRACKED IN THREE PLACES. I DID SOME TEMPORARY REPAIRS WHICH DID NOT LAST VERY LONG. I THEN DID SOME RESEARCH AND FOUND THAT MANY OTHER JEEP OWNERS HAD THE SAME PROBLEM. THIS PROBLEM IS A SAFETY HAZARD, AND IS A DANGEROUS. ANY HELP YOU COULD GIVE ME WITH THIS PROBLEM WOULD BE APPRECIATED. I FEEL THAT CHRYSLER SHOULD DO A RECALL FOR THIS PROBLEM. *TR
Fuel system, Gasoline, Jan 3, 2012
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS HANGING LOWER THAN NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE SKID PLATE THAT HELD THE TANK IN PLACE WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.
Seats, Dec 8, 2011
THE BRACKET UNDER THE SEAT SNAPPED IN A FEW DIFFERENT PLACES, IT LOOKS LIKE IT WAS BAD WELDING. I FOUND ONLINE THAT MANY PEOPLE HAD THE SAME PROBLEM. I HAVE TRIED TO WELD IT BACK INTO PLACE, BUT IT ONLY BREAKS AGAIN AND AGAIN. IT MAKES MY SEAT VERY UNCOMFORTABLE AND IT USED TO SQUEAK, BUT I FOUND A WAY TO FIX THE SQUEAK ON MY OWN. THE WHOLE SEAT MOVES FORWARD BECAUSE THE BACK IS NOT ATTACHED AT ALL, VERY UNSAFE. *TR
Seats, Nov 20, 2011
SEAT BRACKET ON DRIVERS SIDE SEAT COMPLETELY BROKE, SEAT WIGGLES AND MOVES. *TR
Seats, Nov 9, 2011
DRIVER'S SEAT FRAME IS BROKEN, NOT DUE TO ABUSE OR ANY USE OUTSIDE OF NORMAL USE. *TR
Air bags, Nov 5, 2011
AIR BAG LIGHT STARTED TO COME ON AND OFF INTERMITTENTLY. ON THE SECOND DAY IT CAME ON AND STAYED ON. ON THE SECOND DAY I ALSO NOTICED NO HORN AND NO CRUISE CONTROL. ALL INDICATIONS ARE THAT IT IS THE CLOCK SPRING. EMAILED CHRYSLER TO SEE IF IT WAS A RECALL OR SAFETY COVERED ITEM. THEY STATED NO THAT THE ENTIRE COST TO REPLACE IT WILL BE MINE $300 PLUS DOLLARS. FROM MY UNDERSTANDING CHRYSLER IS HAVING PROBLEMS WITH A LOT OF CLOCK SPRINGS. I FEEL THEY SHOULD COVER THIS ITEM AS IT IS NOT AN ITEM THAT SHOULD FAIL THAT EASILY. *TR
Seats, Nov 4, 2011
THE FRAME ON THE DRIVERS SEAT ON MY 2000 JEEP GRAND CHEROKEE SNAPPED IN HALF WHICH NEEDS REPLACE OR WELDED.. I FEEL IT IS UNSAFE TO DRIVE. *TR
Engine and engine cooling, Nov 4, 2011
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAN FAILED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS WHERE THE FAN WAS REPLACED. THE FAILURE RECURRED AND THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 95,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Exterior lighting, Nov 3, 2011, fire
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE LIGHT BULB WOULD OVERHEAT THE HOUSING AND MELTED THE AREA WHERE THE CIRCUIT BOARD WAS LOCATED. THE FAILURE RECURRED INTERMITTENTLY ON BOTH THE PASSENGER AND DRIVER SIDES. THE DEALER ADVISED THE CONTACT THAT THE HOUSING WAS CAUSING THE FAILURE AND DID NOT PROVIDE A REMEDY BESIDES REPLACING THE HOUSING, WHICH THE CONTACT STATED WAS DONE TWICE PRIOR TO THE RECENT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 198,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Electrical system, Nov 2, 2011
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITH WARNING. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, HE WOULD HAVE TO WAIT FOR THE COMPUTER TO REBOOT IN ORDER TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE TEST DID NOT INDICATE ANY PROBLEMS. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 04V112000 (ELECTRICAL SYSTEM:STARTER ASSEMBLY) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND WAS OUTSIDE OF THE RECALLED YEAR MODELS. THE FAILURE MILEAGE WAS 104,000.
Visibility, Oct 29, 2011
2000 JEEP WJ GRAND CHEROKEE- HEATER/DEFROSTER PROBLEMS DUE TO BLENDER DOOR BREAKAGE.- REPAIR REQUIRES COMPLETE REMOVAL OF DASH TO ACCESS BROKEN UNIT. COSTLY $1500.00 REPAIR FOR A RELATIVELY SMALL PART - 2 DAYS LABOR (AVERAGE)- SAFETY CONCERN NOT BEING ABLE TO DEFROST ON COLD MORNINGS FOR VISIBILITY. *TR
Electrical system, Oct 21, 2011
WE HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. WE BOUGHT THIS CAR FROM FLORIDA IN SEPTEMBER OF 2010. WE HAD IT HERE IN NY FOR 2 DAYS BEFORE THE PROBLEMS STARTED. WE LOST ALL OF OUR GAUGES, ALL OF OUR WARNING LIGHTS COME ON, POWER WINDOWS DONT WORK, POWER MIRRORS DONT WORK, COMMAND CENTER GOES DOWN, DOOR LOCKS WORK INTERMITTENTLY. CHRYSLER JEEP IS VERY UNHELPFUL. WE HAVE PUT THOUSANDS OF DOLLARS INTO THIS PROBLEM AND HAVE SEEN ONLINE THAT A LOT OF OTHER PEOPLE ARE HAVING THIS SAME PROBLEM IN THE YEARS 99-2005. IT IS GIVING US A P1686 CODE AND NO ONE SEEMS TO BE ABLE TO FIGURE OUT THE PROBLEM. *TR
Seats, Oct 19, 2011
FRONT BRACKET HOLDING DRIVER'S SEAT BROKE. FRONT DRIVER'S SEAT NOW ROCKS FROM FRONT LEFT CORNER TO REAR RIGHT CORNER. DRIVER'S SEAT IS UNSTABLE. *TR
Structure, Oct 7, 2011
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR FRAME WAS RUSTED AND CAUSED THE FRAME TO SEPARATE ON THE REAR PASSENGER SIDE. THE FAILURE CAUSED THE VEHICLE TO BE PULLED INTO THE LEFT LANE WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE VEHICLE WAS NOT SAFE TO DRIVE DUE TO THE EXTENSIVE CORROSION OF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 160,000. UPDATED 02/27/12
Engine and engine cooling, Sep 15, 2011
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE ENGINE UNEXPECTEDLY STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND UPON RESTART THE VEHICLE RESUMED AS NORMAL. THE SIMILAR FAILURE RECURRED TWICE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Seats, Sep 13, 2011
THIS VEHICLE DID MUCH LIKE THE PREVIOUS OWNER'S COMPLAINT'S WITH THE DRIVER'S SEAT. I HAD PULLED IN TO A PARKING SPACE AND THE SEAT JUST COLLAPSED. I'M FORTUNATE THAT I WASN'T DRIVING BUT TRYING TO PARK. WHY HAVEN'T NHTSA ENTERED A RECALL ON THIS??? I'M TRYING TO GET THE SEAT WELDED AS I CAN'T AFFORD TO BUY ANOTHER SEAT OR ANOTHER VEHICLE. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED. AS LONG AS I'VE OWNED CARS I'VE NEVER EXPERIENCED ANY SEAT JUST BREAKING APART LIKE THIS ONE DID. SOMEONE WILL GET KILLED IF THIS HAPPENS WHILE DRIVING. THE FRAME SHOULDN'T GIVE WAY LIKE THIS. IT MUST BE FAILURE ON THE TYPE OF STEEL THAT IS BEING USED ON THE FRAMES. *TR
Seats, Sep 12, 2011
THE DRIVERS SIDE SEAT BRACKETS THAT HOLD THE SEAT IN PLACE HAVE GIVEN WAY. THE SEAT NOW ROCKS SIDE TO SIDE & FRONT TO BACK. IT NEEDS SOME SERIOUS REPAIR. THIS IS NOT SOMETHING THAT SHOULD HAPPEN DUE TO NORMAL WEAR AND TEAR, BUT IT DID. I HOPE NOTHING WORSE HAPPENS TO THE SEAT AS I TRY TO FIND SOME WAY TO REPAIR IT. ALMOST 3,000 PEOPLE ON ONE WEBSITE ALONE HAVE REPORTED HAVING PROBLEMS WITH THE DRIVERS SIDE SEAT BRACKETS ON JEEP GRAND CHEROKEES. (HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP) THERE REALLY SHOULD BE A SAFETY RECALL REGARDING THIS FAULTING DESIGN & MANUFACTURING. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED DRIVING AT HIGH SPEED ONLY TO HIT A BUMP IN THE ROAD & HAVE THEIR SEAT COMPLETELY BREAK APART FROM THE BRACKETS & END UP LOOKING AT THE CEILING OF THE VEHICLE AFTER THE SEAT FALLS BACKWARDS. *TR
Engine and engine cooling, Sep 7, 2011
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE SHE WAS DRIVING INTERMITTENTLY. SHE NOTICED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL WOULD ALSO DECREASE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 92,000.