2001 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Jan 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AN INTERNAL NUT IN THE STEERING GEAR ASSEMBLY COULD LOOSEN AND CAUSE THE STEERING GEAR TO LOCK UP.
THIS COULD REDUCE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY. OWNER NOTIFICATION BEGAN DECEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V007000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints: electrical system
61 reports, newest first. Show all
Exterior lighting, Interior lighting, Electrical system, Back over prevention, Jun 30, 2008
TL*THE CONTACT OWNS A 2001 JEEP CHEROKEE. THE CONTACT STATED THAT THE SECURITY SYSTEM ALARM KEPT SOUNDING IN THE VEHICLE. THE ALARM, HORN, AND ALL THE LIGHTS WOULD ACTIVATE. THE CONTACT WOULD HAVE TO WAIT 30-45 MINUTES BEFORE THE FAILURES WOULD STOP. THE FAILURE OCCURRED WHILE DRIVING OR WHEN THE VEHICLE WAS PARKED. THE DEALER INSTALLED A NEW BATTERY TO CORRECT THE FAILURE. THE DEALER PLACED A KEY IN THE IGNITION SWITCH AND THE KEY BECAME STUCK. THE DEALER ALSO INSTALLED A NEW COMPUTER, WHICH DID NOT REMEDY THE FAILURE. THE COMPUTER WAS PRONOUNCED AS DEFECTIVE AND ANOTHER ONE WAS ORDERED. THE REPLACEMENT COMPUTER DID NOT CORRECT THE ISSUE EITHER. THE MANUFACTURER STATED THAT THEY WOULD NOT BE ABLE TO ASSIST IF THE FAILURE COULD NOT BE DUPLICATED. THE CURRENT MILEAGE WAS 44,404 AND FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Electrical system, Seats, Apr 5, 2008
FRONT PASSENGER SIDE WINDOW FELL IN JAN 2008 HAD REPAIR SHOP PULL WINDOW BACK UP - THEY HAD "REPLACED MANY JEEP REGULATORS"; LEFT PASSENGER SIDE WINDOW FELL APR 2008 HAD FRIEND WIRE IT UP IN PLACE BECAUSE COULDN'T AFFORD PART/REPAIR. *TR
Exterior lighting, Vehicle speed control, Electrical system, Equipment, Jan 21, 2008
NOTICED THAT THE HEAD LIGHTS WOULD AUTOMATICALLY COME ON WHILE THE CAR WAS IN PARK AND SHUT OFF (HEADLIGHT SWITCH ON AUTO) THE RADIO CONTROLS ON THE STEERING WHEEL WOULD WORK ONCE IN AWHILE THE SAME FOR THE CRUISE CONTROLS PLUS THE HORN DOES NOT WORK AT ALL KNOW DID WORK WHEN I BOUGHT IT IN APRIL 06. I NOTICED WHEN I PLAYED WITH THE TILT STEERING SOMETHING IS WOULD WORK SOME WOULDN'T. I BELIEVE THAT THIS MIGHT AFFECT THE AIRBAG FROM DEPLOYING IF IN A WRECK. *TR
Electrical system, Jan 2, 2008
PASSENGER SIDE HEATER FAILURE.*CN
Electrical system, Sep 14, 2007
INSTRUMENT CLUSTER FAILS WHICH IN TURN DEACTIVATES AIR BAGS. *JB
Suspension, Engine and engine cooling, Power train, Electrical system, Visibility, Structure, May 17, 2007
THE ENGINE REVVED AT A VERY HIGH RPMS WHEN STARTING. WHEN CHANGING GEARS IT MADE A LOUD CLUNG SOUND AND WANTED TO LUNGE INTO THAT DIRECTION. THE VEHICLE HAS NEVER SHIFTED PROPERLY BETWEEN GEARS. IT WAS ALMOST LIKE IT WAS SLIPPING, AND THEN FINDING THE RIGHT GEAR. IT WAS NOT A SMOOTH TRANSMISSION EITHER. SINCE I PURCHASED THE VEHICLE A LITTLE OVER 1-1/2 YEARS AGO THE CAR HAS BEEN IN THE SHOP MORE THAN 15 TIMES. THE DEALERS COULD NOT FIND THE CAUSE OF THE PROBLEM. I HAD TO REPLACE A TRANSMISSION SENSOR, 02 SENSOR, SUN ROOF, REAR END, AND CD PLAYER. THE HEATER BLEND DOOR HAD TO BE REPLACED , WHICH DIDN'T SOUND EXPENSIVE, BUT THE FIX WAS TO REMOVE THE ENTIRE HEATER PLENUM AND REPLACE THE BROKEN DOOR, STOP AND DRIVE ASSEMBLY. COST $890.00. *AK
Electrical system, Exterior lighting, Feb 12, 2007
AS HAS BEEN PUBLISHED IN TWO OTHER POSTINGS I SEE, MY LEFT TAIL LIGHT WOULD WORK WELL, UNTIL I DEPRESSED THE BRAKES, THEN IT WOULD GO OUT. I HAD THE BULB REPLACED 2 OR 3 TIMES, THEN TOOK IT TO THE LOCAL DEALER TODAY. $190 LATER, IT IS SUPPOSED TO BE REPAIRED. WE'LL SEE...*JB
Electrical system, Jan 26, 2007, fire
TL*- THE CONTACT STATED THAT THIS 2001 JEEP GRAND CHEROKEE HAD A FAILURE IN THE BLOWER MOTOR CONTROL MODULE. THE CONTACT STATED THAT HE HAD THE BLOWER MOTOR CONTROL MODULE REPLACED 2 YEARS AGO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH THIS VEHICLE COMPARTMENT FILLED WITH SMOKE. HE CONTACTED THE DEALERSHIP AND WAS TOLD THAT THEREWAS A LARGE NUMBER OF VEHICLES WITH THE SAME PROBLEM, AND THEY COULD NOT GET THE PART IN FAST ENOUGH TO MAKE ALL OF THE REPAIRS. THE DEALERSHIP INFORMED THE CONTACT THAT THEY HAD 15 BACK ORDERS FOR THE BLOWER MOTOR CONTROL MODULES. THE CONTACT WOULD LIKE NHTSA TO BE AWARE OF THIS PROBLEM.*AK THE CONSUMER STATED THERE WAS A MINOR FIRE. UPDATED 03/15/07. *JB
Electrical system, Jan 19, 2007
TL* - THE HEATER AND A/C ARE NOT WORKING IN THE CONTACT'S 2001 JEEP GRAND CHEROKEE. THE CONTACT CALLED THE DEALER ( ALL STAR DODGE IN AMARILLO, TX) TO SET UP APPOINTMENT FOR REPAIR. THE DEALER STATED THAT THE VEHICLE'S FAILURE IS DUE TO THE WIRING HARNESS MELTING WHICH CREATED A SHORT CIRCUIT IN THE RESONATOR. DEALER EXPLAINED THAT THEY WOULD NEED TO REPLACE THE WIRING HARNESS AND RESONATOR. THE DEALER CALLED THE PARTS WAREHOUSE IN DALLAS, TX AND THEY STATED THAT THERE IS A BACK ORDER FOR THE PART THAT CAN TAKE A FEW WEEKS BEFORE THEY GET THE PART. THE CONTACT IS CONCERNED THAT THE VEHICLE MAY CATCH ON FIRE DUE TO THE FAILURE. *NM
Electrical system, Equipment, Other or unspecified, Dec 15, 2006
AIR ONLY BLOWS ONE SPEED ONLY AT CONSTANT SPEED WHEN ACCELERATING AND CUTS OFF WHEN BRAKING. THE AIR ONLY BLOWS HOT AIR AND THE TEMP CAN NOT BE CHANGED. THE AIR/HEAT STARTED TO NOT WORK CORRECTLY ON THE PASSENGER SIDE FIRST THEN REACHED THE DRIVERS SIDE. THERE IS LOUD CREAKING NOISES COMING FROM THE DASH WHEN THE UNIT IS TURNED ON OR WHEN THE CAR IS CUT OFF. IT CAN EVEN BE HEARD OUTSIDE OF THE VEHICLE. *NM
Electrical system, Oct 31, 2006
HORN FAILURE. THIS IS NOT THE FIRST OCCASION OF THIS EVENT. THE INTERSTATE TRAFFIC WAS AT STOPPED DUE TO A WRECK AND A SEMI TRUCK ATTEMPTED TO MAKE A LANE CHANGE. I ATTEMPTED TO SIGNAL THAT THE LANE WAS OCCUPIED BY BLOWING THE CAR HORN AND AFTER PRESSING ON THE HORN LOGO IN THE CENTER OF THE STEERING WHEEL NOTHING HAPPENED. I TRIED MULTIPLE TIMES AND STILL NOTHING. LUCKILY THE DRIVER OF THE SEMI FINALLY LOOKED AND STOPPED BEFORE PUSHING MY CAR INTO THE CENTER CONCRETE DIVIDER. IT IS A VERY FRUSTRATING FEELING TO SEE AN IMPENDING CASH AND TO HAVE NO MEANS TO ALERT OTHER DRIVERS. *NM
Electrical system, Exterior lighting, Jul 26, 2006
2001 JEEP CHEROKEE REAR BRAKE AND TURN SIGNAL LIGHTS REPEATEDLY BURN OUT. *KB *JB
Electrical system, Visibility, Jul 5, 2006
WINDOW FRONT MECHANISM LEFT SIDE AND RIGHT SIDE BROKE TWICE ON 3 JEEPS THAT I OWNED ALL 2001. WINDOW DID NOT GO UP ON 3 SEPARATE OCCASIONS HAD TO CHANGE THE MECHANISM. MILES VARIED BUT ALL 3 WHERE 2001 JEEPS GRAND CHEROKEE. LAST INCIDENT NOTED ON DATE YOU ARE ASKING. *JB
Service brakes, Hydraulic, Electrical system, Exterior lighting, May 8, 2006, crash
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT THE HEADLIGHTS WOULD NOT TURN OFF, THE BATTERY WAS DISCONNECTED SO THE HEADLIGHT WOULD GO OFF. SECOND, THE CAR IS NOT IN PARK LIGHT ILLUMINATED ON THE OVERHEAD CONSOLE WHILE DRIVING 45 MPH. THIRD, THE ANTILOCK BRAKES VIBRATED WHILE COMING TO A COMPLETE STOP AT A RED LIGHT CAUSING THE VEHICLE TO ACCELERATE. THE VEHICLE HIT ANOTHER VEHICLE FROM BEHIND HOWEVER NO ONE WAS INJURED. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE SUSTAINED FRONTAL DAMAGE AND WAS DRIVEN HOME. THE DEALERSHIP INSPECTED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE PROBLEMS. THE MANUFACTURER WAS ALERTED. UPDATED 6/23/2006 - *NM
Service brakes, Hydraulic, Engine and engine cooling, Power train, Electrical system, Visibility, Nov 16, 2005
1. WINDOW REGULATOR FAULTY: 1ST INCIDENT OCCURRED 9/2003 AT 40,000 MI; DRIVER WINDOW FELL DOWN DUE TO FAULTY WINDOW REGULATOR. ALTHOUGH WARRANTY HAD EXPIRED, MANUFACTURE REPLACED, CHARGED ME $50 DEDUCTIBLE. 2ND INCIDENT OCCURRED 11/05 AT 79,700 MI.; FRONT PASSING WINDOW, IT FELL DOWN DUE TO FAULTY WINDOW REGULATOR. DEALER STATED KNOWN PROBLEM, AS DID DAIMLER CHRYSLER, BUT TOLD ME I WOULD HAVE TO FILE A COMPLAINT WITH NHTSA. WAS TOLD THAT IS WHAT EXTENDED WARRANTY IS FOR. (THEY APPARENTLY DO NOT BACK THEIR PRODUCT AND ARE NOT QUICK TO RESOLVE KNOWN DEFECTS.) 2. 12/2004 TRANSMISSION PROBLEMS (CLUTCH RING): CAR WOULD NOT GO IN REVERSE; SHIFTING ROUGH. WAS TOLD KNOWN PROBLEM AND WAS TOLD I WAS LUCKY THAT IT WASN'T THE WHOLE TRANSMISSION. REPAIRS APPROXIMATELY $600. 3. BRAKE PROBLEMS: WARPED ROTORS/CALIPERS/PADS REPLACED AT 24,000. I AM CURRENTLY ON 3RD SET OF BRAKES (JUST NOW HAVE 80,000 MI ON CAR). LAST SET DID NOT LAST A YEAR. PREMATURE WARPING, SQUEAKING BRAKES, RATTLING CAR, STEERING WHEEL, JUST LIKE THE OTHER COMPLAINTS LISTED AT NHTSA. HAVE HAD A FEW NEAR ACCIDENTS DUE TO THE SHAKING. REPLACED AT MY EXPENSE EXCEPT FOR THE 24,000 MI JOB. 4. EMISSIONS CODE ON CHECK ENGINE LIGHT: DUE TO FAULTY GAS CAP. DEALER CHARGED ME $100 FOR THE DIAGNOSTICS, AND ALMOST 18 FOR A GAS CAP. I HAVE NEVER HEARD OF SUCH A THINK, AND FEEL IT IS SOMETHING THE MFG SHOULD BE RESPONSIBLE FOR SINCE IT IS AN ENVIRONMENTAL ISSUE. AGAIN, WAS TOLD I WAS LUCKY THAT IT WAS ONLY A GAS CAP?? WHY SHOULD I FEEL LUCKY WHEN I SPEND $28,000 FOR A CAR THAT HAS KNOWN ISSUES WITH THE MODEL AND THE MFG ACTS AS IF THEY DIDN'T CARE, AND TELLS ME I SHOULD PAY $2500 FOR AN EXTENDED WARRANTY. NO, THEY SHOULD FIX THE KNOWN PROBLEMS. WE PAY THAT MUCH UNDER THE MISCONCEPTION THAT THEY STAND BY THEIR PRODUCT. AS A RESULT, I HAVE PROBLEMS WITH TIRES WEARING OUT SOONER THAN THEY SHOULD AND FRONT END ALIGNMENT ISSUES. *JB
Electrical system, Equipment, Jun 13, 2005
I HAVE A 2001 JEEP GRAND CHEROKEE THAT I PURCHASED NEW. WITHIN THE LAST MONTH I HAVE HAD TWO POWER WINDOW FAILURES. THIS CAR IS PRIMARILY DRIVEN BY MY WIFE AND HAS ONLY OPENED AND CLOSED THE WINDOWS ON OCCASSIONS. THIS APPEARS TO BE A DEFECT IN THE POWER WINDOW MECHANISM.
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Jan 26, 2005
COMPLAINT RECEIVED VIA E-MAIL. I HAVE HAD A CONSISTENT PROBLEM WITH MY BRAKES SINCE I BROUGHT IT. THE FIRST FAILURE OCCURRED AT 9012 MILES. DEALERSHIP REPLACED THE FRONT CALIPERS AND ROTORS. THEN AT 18811 MILES DEALERSHIP RESURFACED THE FRONT AND REAR ROTORS BECAUSE THEY WERE WARPED. AT 24,806 MILES THE FAILURE RECURRED. DEALERSHIP REPLACED ALL 4 BRAKE ROTORS. CURRENTLY, AT 32,000 MILES THE FAILURE RECURRED, BUT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER, DEALERSHIP, AND OTHER JEEP OWNERS INFORMED ME THAT THIS WAS A DESIGN FLAW THAT OCCURRED IN THE EARLIER AND SOME LATER MODEL JEEPS, BUT HAS BEEN MODIFIED IN 2005 MODEL.*AK THE CONSUMER STATED THAT THE VEHICLE WAS TAKEN IN FOR REPAIR THREE TIMES WHILE UNDER WARRANTY. THE ENGINE LIGHT WAS ON FOR ONE WEEK. THE LOW COOLANT LIGHT COMES ON WHEN THE VEHICLE IS STARTED (COLD) AND GOES OFF WHEN THE VEHICLE IS WARM. *TC
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Exterior lighting, Visibility, Jan 17, 2005
I HAVE OWNED A JEEP FOR 3 YEARS. SINCE I HAVE PURCHASED THE JEEP I HAVE HAD NOTHING BUT PROBLEMS. THE ROTORS WENT BAD, THE STEERING MANIFOLD WENT BAD, THE ENGINE WENT BAD, AND THE MOTOR IN THE WINDOW WENT BAD AND BROKE. NOW I HAVE REPLACED MY LEFT REAR BRAKE LIGHT SIX OR SEVEN TIMES. IT SLOWLY STARTED TO FADE OUT, AND NOW THE ENTIRE LIGHT GOES OUT AT NIGHT WHEN OUR LIGHTS ARE TURNED ON AND WE HAVE TO DEPRESS THE BRAKE. IT IS ALSO BARELY NOTICEABLE DURING THE DAY. WE THOUGHT WE HAD A FAULTY WIRE, BUT WHEN WE TOOK IT TO A SHOP TO HAVE THEM LOOK AT IT, THEY SAID THAT IN EVERY JEEP THAT HAS BEEN BROUGHT IN WITH THE SAME PROBLEM HAS BEEN THE ENTIRE LIGHT AND CASING. THE BULB GETS TOO HOT AND WARPS THE CASING THAT HOLDS THE LIGHT. SO THE LIGHT NO LONGER TOUCHES THE CASING AND WILL NO LONGER WORK. THEY TOLD US ALSO THAT OUR RIGHT REAR LIGHT IS WARPING ALSO, SO BOTH OF THEM NEED TO BE REPLACED. SHOULDN'T THIS BE A RECALL, SINCE IT IS HAPPENING TO SO MANY JEEPS. AND SHOULDN'T IT BE A RECALL SINCE THEY HAVE A REBUILT ONE KNOWING THE OLD ONES ARE NO GOOD? I DON'T LIKE IT , I DON'T LIKE KNOWING MY TAIL LIGHTS ARE GETTING SO HOT THAT IT IS MELTING THE CASING. COULD YOU PLEASE LET ME KNOW ABOUT THIS! *JB
Electrical system, Jul 28, 2004
ONE MONTH AGO MY WINDOW REGULATOR BROKE WITH NO WARNING . I HAD IT REPAIRED FOR 360.00 DOLLARS. TODAY I GET IN MY JEEP AND THE DRIVERS SIDE WINDOW REGULATOR IS BROKEN. I FEEL IT HAS TO BE SOME DEFECT IN THE REGULATOR FOR BOTH FRONT DOORS TO GO BAD A MONTH APART.*AK
Electrical system, Jun 4, 2004
WHILE STARTING THE VEHICLE KEY WOULD NOT TURN. AFTER TRYING NUMEROUS TIMES CONSUMER WAS ABLE TO START THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT IGNITION SWITCH NEEDED TO BE REPLACED. *AK
Electrical system, Visibility, Equipment, Dec 1, 2003
CONSUMER COMPLAINED ABOUT ELECTRICAL PROBLEMS. AIR CONDITIONER REGULATOR AND FAN STOPPED WORKING. ALSO, CONSUMER HAD TO REPLACE BOTH DRIVER'S SIDE AND PASSENGER'S SIDE WINDOW SWITCH REGULATOR.*AK
Electrical system, Visibility, Oct 13, 2003
FIRST THE FRONT PASSENGER SIDE WINDOW WENT OUT AND WOULD NOT ROLL UP, THEY REPLACED THE WINDOW RELAY, THEN NOT EVEN A MONTH LATER THE DRIVER SIDE WINDOW DID THE SAME THING. AFTER MY DAD TOOK IT APART THE RELAY HE FOUND THAT WAS NOT THE MOTOR AT ALL BUT THE BOSCH GEAR & CABLE WERE DEFECTIVE, AND PROBABLY FROM THE BEGINNING BECAUSE THE VERY START OF THE CABLE WAS TOTALLY PINCHED AND CAUSED THE WHOLE CABLE TO GET BOND. *LA
Electrical system, May 19, 2003
THE VEHICLE SHUT OFF WHILE DRIVING. THE DEALER HAS REPLACED THE IGNITION SWITCH SEVERAL TIMES BUT THE PROBLEM STILL OCCURS. *NLM
Electrical system, Dec 30, 2002
WHILE DRIVING, THE ELECTRONIC SYSTEM SHUT DOWN CAUSING VEHICLE TO STOP IN MOVING TRAFFIC. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Engine and engine cooling, Electrical system, Jul 30, 2002
THE VEHICLE WITH 10529 MILES LOST ALL POWER DURING HIGHWAY DRIVING AT ABOUT 55 MPH. THE ENGINE WARNING LIGHT CAME ON. AFTER ABOUT 15 MINUTES, I STARTED THE CAR AND DROVE ABOUT ONE HALF MILE BEFORE IT LOST ALL POWER AGAIN AND THE WARNING LIGHT CAME ON AGAIN. THE CAR WAS TOWED. AFTER CONSIDERABLE TIME IN THE DEALER'S SHOP DURING WHICH THE PROBLEMS WERE APPARENTLY DIFFICULT ENOUGH TO WARRANT CONSULTATION WITH THE MANUFACTURER, THE DRIVE OIL PUMP, THE MAIN COMPUTER (MODULE POWERTRA.), CAMSHAFT SENSOR, AND CRANKSHAFT SENSOR WERE REPLACED. AT 10747 MILES, THE ENGINE WARNING LIGHT CAME ON AGAIN. THE CAR WAS AGAIN TOWED TO THE GARAGE ALTHOUGH IT HAD BEEN RUNNING FOR ABOUT 3/4 MILE AFTER THE LIGHT CAME ON. THE DIAGNOSIS WAS THAT THE #4 CYLINDER WAS MISFIRING. THE SYNCHRONIZATION WAS RESET WITHOUT ANY PARTS REPLACEMENT.