2001 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Jan 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AN INTERNAL NUT IN THE STEERING GEAR ASSEMBLY COULD LOOSEN AND CAUSE THE STEERING GEAR TO LOCK UP.
THIS COULD REDUCE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY. OWNER NOTIFICATION BEGAN DECEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V007000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints: power train
125 reports, newest first. Show all
Power train, Electrical system, Engine, Jan 24, 2018
THIS JEEP WILL RUN FINE, BUT WHEN IT COMES TO RED LIGHTS AND IDLE, THE CAR WILL SHUT OFF AND NOT TURN ON AGAIN FOR ATLEAST 10 MINUTES. SPENT ABOUT 3,000 USD TO FIX AT MULTIPLE MECHANIC AND THE ISSUE REMAINS. WHY HAS JEEP NEVER TAKEN THE TIME TO RECALL THIS ISSUE AS IT CAN CAUSE THE LIVES OF MANY DRIVERS.
Steering, Suspension, Power train, Feb 1, 2015
JEEP HAD THE DREADED "DEATH WOBBLE" MANY PARTS FAILED AND NEEDED REPLACED MULTIPLE TIMES WITHIN 30,000 MILES OF HIGHWAY DRIVING AT SAFE SPEEDS. TIRES WERE PROPERLY INFLATED AND ALIGNMENT WAS CORRECT. *TR
Power train, Engine, Jul 24, 2014
MY JEEP GRAND CHEROKEE LOST POWER WHILE DRIVING. I WAS ABLE TO PULL OVER WITH DIFFICULTY. I THEN PUT IN PARK AND WAS ABLE TO GET ENGINE STARTED AND DROVE BACK HOME. MY HUSBAND CHECKED OUT AND THOUGHT I MIGHT HAVE BUMPED THE KEY SINCE I NEED THE SEAT SO CLOSE IN ORDER TO TOUCH THE PEDALS. I HEARD ON THE TV THERE WAS A RECALL ON MODELS 2005-2007. WHY NOT ON OLDER? IF I HAD BEEN GOING ANY FASTER I MIGHT NOT HAVE BEEN ABLE TO STEER TO THE SIDE. *TR
Steering, Suspension, Power train, Electrical system, Jul 23, 2014
MY JEEP IS DOING SEVERAL THINGS THAT IS CAUSE FOR NOT DRIVING IT BECAUSE IT CAN CAUSE A ACCIDENT. IT DOES NOT ALWAYS JUST START. I HAVE TO MOVE THE STEERING WHEEL UP & DOWN ^ THEN IT WILL START GENERALLY. WHEN DRIVING THE JEEP WILL REV UP ALL OF A SUDDEN ESPECIALLY AT STOP SIGNS. IF I DIDN'T HAVE MY FOOT ON THE BRAKES I COULD HAVE CAUSED A ACCIDENT. ALSO I WOULD HAVE TO KEEP MY FOOT ON THE GAS OR IT WOULD DIE ON ME. THESE THINGS HAVE BEEN GOING ON FOR THE LAST 2-3 MONTHS.WHEN I PUT MY JEEP IN REVERSE OR IN DRIVE IT MAKES A MAJOR CLUNKING NOISE LIKE MY TRANSMISSION IS READY TO FALL OUT. THIS CLUNKING NOISE STARTED WHEN ALL OF THE OTHER PROBLEMS STARTED! I HAVE EMAILED SEVERAL WEBSITES & HAVE NOT RECEIVED A RESPONSE TO MY PROBLEM!! HELP!!! *TR
Power train, Engine, Jul 5, 2013, fire
I WAS DRIVING DOWN THE ROAD YESTERDAY IN MY JEEP GRAND CHEROKEE AND THE THROTTLE WENT WIDE OPEN ON ME, I TRIED TO GET IT TO STOP BY TAPPING THE GAS THINKING IT WAS JUST A LITTLE STUCK, BUT IT WOULD NOT STOP SO I IMMEDIATELY PULLED OVER, HAD TO SLAM IT INTO GEAR, GOT OUT AND RAN INTO A GAS STATION AND HAD THEM CALL 911, CAME BACK OUT AND MY JEEP WAS SHOOTING FLAMES OUT OF MY EXHAUST AND THE ENTIRE UNDER CARRIAGE WAS GLOWING RED. RESULTING IN A LOSS OF MY SERPENTINE BELT, POWER STEERING PULLEY, MELTED MY TRANSFER CASE, AND MORE THAT IS YET TO BE INSPECTED. *TR
Power train, Structure, Engine, Jan 29, 2013, crash, fire
I WAS DRIVING IN THE RAIN GOING THE SPEED LIMIT. MY JEEP HIT A POOL OF WATER ON THE SURFACE OF THE HIGHWAY AND STARTED TO SKID AND HYDROPLOANE. THE NEXT THING I KNEW IT WAS FLIPPING OVER AND LANDED ON THE SHOULDER OF THE HIGHWAY. I WAS LUCKY TO BE WEARING MY SEAT BELT. I WAS SUSPENDED UPSIDE DOWN BY MY SEATBELT. I WAS ABLE TO UNBUCKLE IT AND CRAWL OUT THE DRIVERS SIDE WINDOW WHICH WAS COMPLETELY BLOWN OUT. SECONDS AFTER I GOT OUT OF THE CAR IT BURST INTO FLAMES AND THE ENTIRE VEHICLE WAS ENGULFED AND BURNED COMPLETELY INSIDE AND OUT. THERE WAS NOTHING LEFT OF IT BUT BURNT FRAME. AS SOON AS THE CAR CAME TO A STOP UPSIDE DOWN, I SMELLED GAS AND JUST A MINUTE OR TWO LATER THE CAR WAS TOTALLY BURNED UP. *TR
Service brakes, Hydraulic, Engine and engine cooling, Power train, Exterior lighting, Visibility, Structure, Equipment, Aug 27, 2009
DON'T BUY A JEEP! PIECE OF JUNK. SINCE I HAVE OWNED MINE THE FOLLOWING HAS BROKE RADIATOR, SEAT TRACK, POWER WINDOW MOTOR, BRAKES, BLOWOUT, TRANSMISSION, HEADLIGHT COVERS DULLED, MULTIPLE REAR LIGHT OUTAGES, INSIDE LIGHTS OUT. *TR
Suspension, Engine and engine cooling, Fuel system, Gasoline, Fuel system, Other, Power train, Latches/locks/linkages, Equipment, Apr 15, 2009
OVER THE PAST THREE YEARS MY POWER WINDOWS SLID DOWN. ONE LEFT REAR A FEW YEARS AGO SLID DOWN AS WE WERE GOING DOWN THE ROAD. RT PASSENGER SIDE DOWN ABOUT A YEAR LATER. JANUARY 2ND MY PASSENGER SIDE WINDOW DID THE SAME. I TOOK IT INTO THE SHOP AND MECHANIC SAID IT WAS THE REGULATOR, IT WOULD BE 300.00 TO FIX IT, HE SAID YEP THAT'S COMMON IN JEEPS. I HAVE A FRIEND WHO HAS A 2002 JEEP, SAME PROBLEM WITH ALL FOUR.... I'M A SINGLE MOTHER, SINGLE GRANDMOTHER THAT CANT SPARE THAT KIND OF MONEY. YESTERDAY 04/14/2009 I WALKED OUT TO MY JEEP TO DISCOVER THE WINDOW WAS DOWN. THOUGHT WOW I DON'T REMEMBER LEAVING MY WINDOW DOWN BECAUSE I HAVE SOUND EQUIPMENT I WOULD HATE TO HAVE STOLEN. IT WAS CHILLY OUT THAT MORNING, TRIED TO ROLL IT UP.... GUESS WHAT? NOW ALL OF MY POWER WINDOWS ARE BROKEN DUE THE REGULATORS. FUEL PUMP, AND INJECTORS ARE MY PROBLEM TOO. OH YEAH!!!!!!!!!! LET ME ADD THE HEATER CORE TO THAT. I LOVE MY JEEP... I TAKE GOOD CARE OF IT, IT LOOKS BRAND NEW. THE OIL IS CHANGED WITH THE BEST MONEY CAN BUY AND ON TIME EVERY TIME IF NOT SOONER. *TR
Power train, Apr 13, 2009
SUDDEN ACCELERATION ONCE AGAIN BY THOSE WONDERFUL JEEP CHEROKEES. 2001 EXITING A CARWASH IN THE CHICAGOLAND AREA. THIS IS THE THIRD IN LESS THAN 2 YEARS. NOW THAT THESE JEEPS ARE GETTING MORE MILES ON THEM THIS IS GOING TO HAPPEN ALOT!!!!!!!!!! BEWARE!!!!!!!!!!!!!!! *TR
Power train, Mar 25, 2009
VEHICLES GEAR WAS PUT IN P-PARK,SHUT OFF AND VEHICLE CONTINUED TO ROLL DOWN DRIVEWAY---THE GEARS ARE PASSING OR (SLIPPING GEARS)---P IS REVERSE,N IS DRIVE, NONE OF GEARS ARE CORRECT. *TR
Power train, Mar 3, 2008, crash
INCIDENT HAPPENED IN MALL PARKING LOT. TRIED TO PUT JEEP IN REVERSE AND VEHICLE DID NOT GO INTO GEAR. PUT VEHICLE IN PARK, CHECKED TO MAKE CERTAIN EMERGENCY BRAKE WAS NOT ON THEN PUT IN REVERSE AGAIN. THIS TIME IT ACCELERATED EXTREMELY FAST AND BACKED INTO A PARKED CAR BEHIND ME WHICH SLID INTO CAR NEXT TO IT, WHICH SLID INTO THE CAR NEXT TO IT. IT HAPPENED IN ABOUT 1/4 SECOND AND DAMAGED 4 CARS, COUNTING THE JEEP. *TR
Power train, Aug 7, 2007, crash
2001 GRAND CHEROKEE LTD WHICH SLIPPED FROM PARK INTO REVERSE CUSTOMER STATES THAT THE CAR SLIPPED FROM PARK INTO REVERSE WHILE IT SAT IDLING AS IT SOMEHOW ROLLED BACKWARDS DOWN AN EMBANKMENT OVER A RETAINING WALL AND ENDED UP FLIPPED ON IT'S SIDE IN 6' OF WATER**CC THE CONSUMER STATED EARLIER MODELS HAD BEEN RECALLED FOR THE SAME PROBLEM SHE EXPERIENCED AND SUPPOSEDLY THE 2001 MODELS HAD BEEN CORRECTED. *JB *JB
Suspension, Engine and engine cooling, Power train, Electrical system, Visibility, Structure, May 17, 2007
THE ENGINE REVVED AT A VERY HIGH RPMS WHEN STARTING. WHEN CHANGING GEARS IT MADE A LOUD CLUNG SOUND AND WANTED TO LUNGE INTO THAT DIRECTION. THE VEHICLE HAS NEVER SHIFTED PROPERLY BETWEEN GEARS. IT WAS ALMOST LIKE IT WAS SLIPPING, AND THEN FINDING THE RIGHT GEAR. IT WAS NOT A SMOOTH TRANSMISSION EITHER. SINCE I PURCHASED THE VEHICLE A LITTLE OVER 1-1/2 YEARS AGO THE CAR HAS BEEN IN THE SHOP MORE THAN 15 TIMES. THE DEALERS COULD NOT FIND THE CAUSE OF THE PROBLEM. I HAD TO REPLACE A TRANSMISSION SENSOR, 02 SENSOR, SUN ROOF, REAR END, AND CD PLAYER. THE HEATER BLEND DOOR HAD TO BE REPLACED , WHICH DIDN'T SOUND EXPENSIVE, BUT THE FIX WAS TO REMOVE THE ENTIRE HEATER PLENUM AND REPLACE THE BROKEN DOOR, STOP AND DRIVE ASSEMBLY. COST $890.00. *AK
Power train, Sep 12, 2006
AUTOMATIC TRANSMISSION BEGAN TO SLIP THEN WOULD NOT ENGAGE AT ALL IN THE COURSE OF 2 DAYS. THE ENTIRE TRANSMISSION WAS DESTROYED BY THE TORQUE CONVERTOR "COMPLETELY BREAKING APART" PER THE TRANSMISSION SHOP RESULTING IN THE COMPLETE TRANSMISSION HAVING TO BE COMPLETELY REBUILT AT 83,000 MILES. *JB
Power train, Jun 15, 2006, crash
2001 JEEP CHEROKEE SPORT, WIFE PARKS VEHICLE AT TOP OF STEEP DRIVEWAY ON FAIRLY LEVEL GROUND. PUTS TRANSMISSION IN "PARK", SETS EMERGENCY BRAKE AND EXITS CAR, LEAVING CAR RUNNING FOR NIECE AND 2YR OLD SON TO HAVE AC. AFTER APPROXIMATELY 15 MIN, NIECE DECIDES TO EXIT VEHICLE, OPENS PASSENGER DOOR, REACHES OVER TO TURN OFF IGNITION. AS SOON AS IGNITION IS TURNED OFF, CAR LURCHES BACKWARD, RUNS DOWN HILL, CROSSES THE STREET, RUNS THROUGH NEIGHBORS BACK YARD, THROUGH TREES, OVER RETAINING WALL AND HIGH CENTERS ON LARGE LOG. ALL PASSENGERS WERE OKAY BUY DID OVER $3000.00 IN DAMAGE TO VEHICLE. *NM
Power train, Mar 22, 2006
2001 JEEP GRAND CHEROKEE LAREDO PURCHASED NEW IN APRIL 2001. AT 66,842 MILES THE OVERDRIVE SNAP RING BROKE INTO 3 PIECES AND WEDGED INTO THE PARK PAWL. WHEN THE VEHICLE WAS PUT INTO PARK, IT WOULD ROLL. THE TRANSMISSION HAD TO BE REWORKED WITH ALL NEW SEALS AND GASKETS AND THE DAMAGED OVERDRIVE COMPONENTS HAD TO BE REPLACED. ALTHOUGH I FOUND DOCUMENTATION ONLINE THAT STATED THE TRANSMISSION WARRANTY HAD BEEN EXTENDED TO 70,000 MILES, CHRYSLER WOULD NOT EVEN LISTEN TO MY COMPLAINT. THEIR CUSTOMER SERVICE REP ACTUALLY HUNG UP ON ME WHEN I CALLED. THE TOTAL BILL WAS $1,863.78. THE DEALERSHIP ALSO FOUND A DEFECTIVE GOVERNOR PRESSURE SENSOR WHICH WAS REPLACED UNDER WARRANTY. THIS PROBLEM HAD OCCURRED BEFORE. IT CAUSED THE VEHICLE NOT TO START BECAUSE THE GOVERNOR SENSOR DETECTED THE VEHICLE WAS IN GEAR WHEN IT WAS ACTUALLY IN PARK. I'VE ALSO HAD CONSTANT PROBLEMS WITH THE BRAKES AND ROTORS. HAVE ALREADY SPENT ABOUT $1,000 ON THOSE AND THE REPAIRS ONLY LAST FOR ABOUT 10,000 TO 20,000 MILES. THE FRONT END SHAKES UNCONTROLLABLY WHEN BRAKING ABOVE 35 MPH WHICH IS VERY DANGEROUS WHEN MEETING ONCOMING TRAFFIC. IF YOU CAN'T CONTROL THE FRONT END, IT IS VERY EASY TO CRASH RIGHT INTO AN ONCOMING VEHICLE. I'VE SPOKEN TO SEVERAL JEEP OWNERS AND READ MANY COMPLAINTS ONLINE ABOUT THE SAME PROBLEMS I'VE HAD. I HAVE ENGAGED AN ATTORNEY AND WE WILL BE NOTIFYING CHRYSLER OF A LAWSUIT IN THE VERY NEAR FUTURE. *NM
Power train, Feb 6, 2006, crash
DT*: THE CONTACT STATED THE GEAR SHIFT POSITION INDICATOR WAS PLACED IN PARK WITH THE ENGINE RUNNING AND THE DRIVER ATTEMPTED TO EXIT THE VEHICLE. THE TRANSMISSION UNEXPECTEDLY JUMPED INTO DRIVE WHILE THE DOOR WAS AJAR, THIS RESULTED IN THE CONTACT BEING THROWN UNDERNEATH THE MOVING VEHICLE. AFTER TRAVELING OVER THE CONTACT'S LEGS THE VEHICLE CONTINUED FORWARD MOTION UNTIL IT ROLLED OVER A TWENTY FOOT EMBANKMENT AND WAS STOPPED BY A TREE. THE CONTACT SUSTAINED LEG INJURIES. THE VEHICLE WAS TOWED AND LATER INSPECTED BY THE INSURANCE COMPANY WHO DEEMED IT A TOTAL LOSS. ADDITIONALLY, IT WAS DISCOVERED THE GEAR SHIFT POSITION INDICATOR WAS IN DRIVE.
Power train, Nov 16, 2005
DT: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALERSHIP STATED THE COMPUTER SHOWED A PROBLEM WITH THE TRANSMISSION. THE ORIGINAL TRANSMISSION JERKED WHILE IN MOTION AND CHANGING GEARS. HOWEVER, THE REPLACEMENT TRANSMISSION EXPERIENCED THE SAME PROBLEM. THE DEALERSHIP REPLACED THE TRANSMISSION AGAIN, BUT THE REPLACEMENT STARTED SMOKING. THE DEALER REPLACED AN OIL SEAL AND THE SMOKING CONTINUED. AFTER THE TRANSMISSIONS WERE REPLACED THE CHECK ENGINE LIGHT CONTINUED TO STAY ILLUMINATED. *AK
Service brakes, Hydraulic, Engine and engine cooling, Power train, Electrical system, Visibility, Nov 16, 2005
1. WINDOW REGULATOR FAULTY: 1ST INCIDENT OCCURRED 9/2003 AT 40,000 MI; DRIVER WINDOW FELL DOWN DUE TO FAULTY WINDOW REGULATOR. ALTHOUGH WARRANTY HAD EXPIRED, MANUFACTURE REPLACED, CHARGED ME $50 DEDUCTIBLE. 2ND INCIDENT OCCURRED 11/05 AT 79,700 MI.; FRONT PASSING WINDOW, IT FELL DOWN DUE TO FAULTY WINDOW REGULATOR. DEALER STATED KNOWN PROBLEM, AS DID DAIMLER CHRYSLER, BUT TOLD ME I WOULD HAVE TO FILE A COMPLAINT WITH NHTSA. WAS TOLD THAT IS WHAT EXTENDED WARRANTY IS FOR. (THEY APPARENTLY DO NOT BACK THEIR PRODUCT AND ARE NOT QUICK TO RESOLVE KNOWN DEFECTS.) 2. 12/2004 TRANSMISSION PROBLEMS (CLUTCH RING): CAR WOULD NOT GO IN REVERSE; SHIFTING ROUGH. WAS TOLD KNOWN PROBLEM AND WAS TOLD I WAS LUCKY THAT IT WASN'T THE WHOLE TRANSMISSION. REPAIRS APPROXIMATELY $600. 3. BRAKE PROBLEMS: WARPED ROTORS/CALIPERS/PADS REPLACED AT 24,000. I AM CURRENTLY ON 3RD SET OF BRAKES (JUST NOW HAVE 80,000 MI ON CAR). LAST SET DID NOT LAST A YEAR. PREMATURE WARPING, SQUEAKING BRAKES, RATTLING CAR, STEERING WHEEL, JUST LIKE THE OTHER COMPLAINTS LISTED AT NHTSA. HAVE HAD A FEW NEAR ACCIDENTS DUE TO THE SHAKING. REPLACED AT MY EXPENSE EXCEPT FOR THE 24,000 MI JOB. 4. EMISSIONS CODE ON CHECK ENGINE LIGHT: DUE TO FAULTY GAS CAP. DEALER CHARGED ME $100 FOR THE DIAGNOSTICS, AND ALMOST 18 FOR A GAS CAP. I HAVE NEVER HEARD OF SUCH A THINK, AND FEEL IT IS SOMETHING THE MFG SHOULD BE RESPONSIBLE FOR SINCE IT IS AN ENVIRONMENTAL ISSUE. AGAIN, WAS TOLD I WAS LUCKY THAT IT WAS ONLY A GAS CAP?? WHY SHOULD I FEEL LUCKY WHEN I SPEND $28,000 FOR A CAR THAT HAS KNOWN ISSUES WITH THE MODEL AND THE MFG ACTS AS IF THEY DIDN'T CARE, AND TELLS ME I SHOULD PAY $2500 FOR AN EXTENDED WARRANTY. NO, THEY SHOULD FIX THE KNOWN PROBLEMS. WE PAY THAT MUCH UNDER THE MISCONCEPTION THAT THEY STAND BY THEIR PRODUCT. AS A RESULT, I HAVE PROBLEMS WITH TIRES WEARING OUT SOONER THAN THEY SHOULD AND FRONT END ALIGNMENT ISSUES. *JB
Power train, Sep 8, 2005
MY 2001 JEEP GRAND CHEROKEE HAD A DEFECTIVE TRANSMISSION CABLE. THIS MORNING WHEN I MOVED THE TRUCK FROM THE DRIVEWAY, I PUT IT IN PARK AND PROCEEDED TO EXIT THE VEHICLE. THE VEHICLE CONTINUED TO ROLL DOWN THE ROAD. I QUICKLY REACTED AND ENGAGED THE PARKING BRAKE. I HAVE TWO SMALL CHILDREN AND MY WIFE USUALLY DRIVES THE TRUCK. IF THIS HAD HAPPENED WHILE SHE WAS DRIVING, THE RESULTS COULD HAVE BEEN DEVASTATING. *JB
Power train, Jul 25, 2005
DT: THE ENGINE LIGHT CAME ON. THE CONSUMER TOOK THE VEHICLE TO A TRANSMISSION SHOP. THEY SAID THERE WERE FEW PROBLEMS WITH IT FROM THE MANUFACTURER. TOOK TO A TRANSMISSION SHOP BECAUSE THE OWNERS MANUAL SAID THAT IT COULD BE FROM TRANSMISSION SLIPPING. *AK THE ORIGINAL PARTS ON THE TRANSMISSION WERE REPLACED DUE TO FAILURE. *JB
Power train, Mar 2, 2005
I OWN A 2001 JEEP CHEROKEE SPORT. I HAVE HAD SEVERAL ISSUES SUCH AS BRAKES/ROTORS THAT I HAVE TAKEN CARE OF WITHOUT COMPLAINT. HOWEVER MY JEEP WAS JUST DIAGNOSED WITH A FRONT DIFFERENTIAL FAILURE AND NEEDS A COMPLETE OVERHAUL. MY CAR HAS ONLY 60,000 MILES ON IT AND I HAVE HAD THE FRONT AND REAR DIFFERENTIALS SERVICED TWICE EACH ACCORDING TO THE SPECS IN MY OWNER'S MANUAL. I'VE BEEN TOLD BY PRIVATE MECANICS AS WELL AS JEEP TECHNICIANS THAT THIS SHOULD NOT HAVE OCCURED. CHRYSLER TOLD ME AFTER I HAD IT DIAGNOSED BY MY PERSONAL MECHANIC TO HAVE IT CHECKED BY MY DEALERSHIP. IF THE DEALERSHIP CAME TO THE SAME CONCLUSION I WAS ASSURED THAT MY WARRANTY WOULD BE EXTENDED TO COVER THE REPAIR. NOW CHRYSLER IS REFUSING THE REPAIR AND WILL NOT RETURN MY CALLS. I HAVE BEEN GIVEN AT LEAST FALSE INFORMATION AND HAVE MOST LIKELY BEEN LIED TO. I'VE ALREADY PAID ALMOST $200 FOR THE DIAGNOSTICS AND NOW AM BEING QUOTED ANOTHER $925 FOR THE REPAIR BY THE DEALER. I STILL HAVE OVER A YEAR LEFT ON THE NOTE FOR THIS VEHICLE AND AM APPALLED THAT I AM ALREADY PAYING TO HAVE A MAJOR DRIVETRAIN COMPONENT REBUILT. CHRYSLER HAS DONE NOTHING TO REMEDY THIS. *AK
Power train, Feb 6, 2005, crash
SHIFTING CABLE WAS REPLACED AFTER FAILURE. JEEP WAS "SLIPPING" IN GEAR. I WAS RUN OVER BY THE VEHICLE AFTER PUTTING IT IN PARK AND GETTING OUT. VEHICLE BEGAN "SLIPPING" IN GEAR AGAIN. I HAD NO REVERSE. TOOK IT TO THE DEALER AND THEY SAID A LEVER WAS LOOSE ON THE TRANNY AND THEY TIGHTENED IT. STILL SLIPPING. *JB
Power train, Dec 9, 2004
THE VEHICLE FAILED TO ACCELERATE. THE ENGINE REVVED UP AND THE VEHICLE WOULDN'T ACCELERATE BEYOND 2ND GEAR. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE TRANSMISSION WAS REPLACED BECAUSE IT HAD BURNED OUT. THE FAILURE RECURRED ONE MONTH LATER, THE VEHICLE STOPPED ACCELERATING AND FELT LIKE IT WAS IN NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE TRANSMISSION WAS REPLACED AGAIN BECAUSE OF THE SAME FAILURE. *JB
Power train, Nov 1, 2004
THE CONSUMER OWNS TWO 2001 JEEP GRAND CHEROKEES. IN BOTH VEHICLE'S THE RIGHT REAR AXLE SEAL BROKE CAUSING DIFFERENTIAL FLUID TO LEAK INTO BRAKE SYSTEM. *BF EACH VEHICLE SUSTAINED $1000. IN DAMAGE. THE SEAL WAS FIXED AND THE BRAKES WERE REPAIRED IN BOTH CASES. THE CONSUMER THINKS A MANUFACTURING DEFECT IS THE CAUSE OF THE PROBLEM. *NM