2001 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Jan 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AN INTERNAL NUT IN THE STEERING GEAR ASSEMBLY COULD LOOSEN AND CAUSE THE STEERING GEAR TO LOCK UP.
THIS COULD REDUCE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY. OWNER NOTIFICATION BEGAN DECEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V007000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints: service brakes
263 reports, newest first. Show all
Service brakes, Hydraulic, Jan 27, 2005
VEHICLE VIBRATED/SHOOK SEVERELY WHEN BRAKING FROM 40 MPH OR MORE. CONSUMER STATED THE FRONT ROTORS WARPED, AND /OR OUT OF ROUND EVERY 10,000 MILES. DEALER WAS NOTIFIED.*AK
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Jan 26, 2005
COMPLAINT RECEIVED VIA E-MAIL. I HAVE HAD A CONSISTENT PROBLEM WITH MY BRAKES SINCE I BROUGHT IT. THE FIRST FAILURE OCCURRED AT 9012 MILES. DEALERSHIP REPLACED THE FRONT CALIPERS AND ROTORS. THEN AT 18811 MILES DEALERSHIP RESURFACED THE FRONT AND REAR ROTORS BECAUSE THEY WERE WARPED. AT 24,806 MILES THE FAILURE RECURRED. DEALERSHIP REPLACED ALL 4 BRAKE ROTORS. CURRENTLY, AT 32,000 MILES THE FAILURE RECURRED, BUT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER, DEALERSHIP, AND OTHER JEEP OWNERS INFORMED ME THAT THIS WAS A DESIGN FLAW THAT OCCURRED IN THE EARLIER AND SOME LATER MODEL JEEPS, BUT HAS BEEN MODIFIED IN 2005 MODEL.*AK THE CONSUMER STATED THAT THE VEHICLE WAS TAKEN IN FOR REPAIR THREE TIMES WHILE UNDER WARRANTY. THE ENGINE LIGHT WAS ON FOR ONE WEEK. THE LOW COOLANT LIGHT COMES ON WHEN THE VEHICLE IS STARTED (COLD) AND GOES OFF WHEN THE VEHICLE IS WARM. *TC
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Exterior lighting, Visibility, Jan 17, 2005
I HAVE OWNED A JEEP FOR 3 YEARS. SINCE I HAVE PURCHASED THE JEEP I HAVE HAD NOTHING BUT PROBLEMS. THE ROTORS WENT BAD, THE STEERING MANIFOLD WENT BAD, THE ENGINE WENT BAD, AND THE MOTOR IN THE WINDOW WENT BAD AND BROKE. NOW I HAVE REPLACED MY LEFT REAR BRAKE LIGHT SIX OR SEVEN TIMES. IT SLOWLY STARTED TO FADE OUT, AND NOW THE ENTIRE LIGHT GOES OUT AT NIGHT WHEN OUR LIGHTS ARE TURNED ON AND WE HAVE TO DEPRESS THE BRAKE. IT IS ALSO BARELY NOTICEABLE DURING THE DAY. WE THOUGHT WE HAD A FAULTY WIRE, BUT WHEN WE TOOK IT TO A SHOP TO HAVE THEM LOOK AT IT, THEY SAID THAT IN EVERY JEEP THAT HAS BEEN BROUGHT IN WITH THE SAME PROBLEM HAS BEEN THE ENTIRE LIGHT AND CASING. THE BULB GETS TOO HOT AND WARPS THE CASING THAT HOLDS THE LIGHT. SO THE LIGHT NO LONGER TOUCHES THE CASING AND WILL NO LONGER WORK. THEY TOLD US ALSO THAT OUR RIGHT REAR LIGHT IS WARPING ALSO, SO BOTH OF THEM NEED TO BE REPLACED. SHOULDN'T THIS BE A RECALL, SINCE IT IS HAPPENING TO SO MANY JEEPS. AND SHOULDN'T IT BE A RECALL SINCE THEY HAVE A REBUILT ONE KNOWING THE OLD ONES ARE NO GOOD? I DON'T LIKE IT , I DON'T LIKE KNOWING MY TAIL LIGHTS ARE GETTING SO HOT THAT IT IS MELTING THE CASING. COULD YOU PLEASE LET ME KNOW ABOUT THIS! *JB
Service brakes, Hydraulic, Jan 6, 2005
VEHICLE EXPERIENCED VIBRATION WHEN APPLYING THE BRAKES WHILE DRIVING 35-55 MPH. VEHICLE HAS BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS. DEALER TURNED THE FRONT ROTORS ON THE FIRST OCCASION, REPLACED THE FRONT ROTORS ON THE SECOND OCCASION, AND TURNED THE FRONT ROTORS ON THE THIRD OCCASION. CURRENTLY, THE PROBLEM RECURRED WITH LESS THEN 11,500 MILES.*AK THE ROTORS KEPT WARPING. *TC
Suspension, Service brakes, Air, Dec 13, 2004
HAD PROBLEMS W/ FRONT END SHAKING VIOLENTLY WHEN I HIT A BUMP, CHANGED LANES OR PUT ON THE BRAKES AT FREEWAY SPEEDS. THOUGHT IT WAS A BRAKES OR ALIGNMENT PROBLEM, BUT AFTER HAVING BRAKES REPLACED AND THE ALIGNMENT CHECKED, I RESORTED TO GOING TO THE JEEP DEALERSHIP. AFTER DEALER REPLICATED THE SYMPTOMS, INFORMED ME OF A TECHNICAL SERVICE BULLETIN FROM LAST YEAR AND THEN REPLACED THE ENTIRE SUSPENSION SYSTEM UNDER WARRANTY. (NOTE: THE CAR HAD 18,000 MILES ON IT AT THE TIME.) THE SYMPTOMS ARE RETURNING LESS THAN A YEAR LATER. THIS SHOULD BE COVERED UNDER A RECALL.*AK
Service brakes, Hydraulic, Dec 2, 2004
FRONT BRAKE ROTOR WARPAGE. FONT ROTORS BECAME SO WARPED THAT CAUSING PULSATION IN THE STEERING WHEEL ALMOST RESULTING IN LOSS OF CONTROL. I CONTACTED CHRYSLER DEALERSHIP, AND THEY SAID THERE WAS NOTHING WRONG WITH THEM. THERE IS A SERVICE BULLETIN WHERE THEY REPLACE THE CALIPERS, ROTORS ETC UNDER WARRENTY PROVISIONS. WHY WAS THERE A REDESIGN OF THE BRAKES IF THERE WAS NOT AN DESIGN ISSUE WITH THEM IN THE FIRST PLACE. AND WHY ARE THEY COVERED UNDER WARRENTY AND NOT UNDER A SAFETY RECALL. IF THE BRAKES ARE INVOLVED IS THAT NOT A "SAFETY" ISSUE. IT IS NICE TO BE ABLE TO STOP WHEN NEEDED. *AK
Service brakes, Hydraulic, Nov 24, 2004
JEEP GRAND CHEROKEE OWNER. DEFECTIVE BRAKES CAUSE WHEELS SHAKING UNDER ROUTINE USE MAKING VEHICLE DIFFICULT TO CONTROL ESPECIALLY WHILE DRIVING AT HIGHWAY SPEED. EXPERIENCE TERRIBLE SHAKING OF THE STEERING WHEEL, SEATS, FLOOR BOARD AND INSTRUMENT PANE. WHEN PRESSING ON THE BRAKES. *NM
Service brakes, Hydraulic, Nov 16, 2004
VEHICLE VIBRATED/SHOOK WHEN BRAKING. VEHICLE WAS TAKENTO THE DEALER, WHO TURNED THE ROTORS ON TWO SEPARATE OCCASIONS. HOWEVER, PROBLEM RECURRED. *AK
Service brakes, Hydraulic, Nov 13, 2004
VEHICLE STEERING STARTED SHAKING UPON APPLYING THE BRAKES MAKING IT DIFFICULT TO CONTROL. DEALER TOOK DOWN VIN AND COLOR OF CALIPERS. THEY SAID THAT CHRYSLER PUT ON DEFECTIVE CALIPERS THAT DON'T PROPERLY DISPLACE HEAT, WARPING THE ROTORS. HE FURTHER SAID REPLACEMENT OF CALIPERS AND ROTORS WAS NECESSARY BUT MANUFACTURE HASN'T ISSUED A RECALL AND WON'T PAY FOR IT. AFTER 15 YEARS IF BEING LOYAL JEEP OWNER, THIS WILL BE MY LAST. ROTORS WERE TURNED BUT ONLY LASTED SIX MONTHS. *JB
Service brakes, Hydraulic, Nov 9, 2004
PULSATING AND GRABBING BRAKES WHEN APPLIED. TO THE POINT OF POSSIBLE STEERING LOSS AT HIGHER SPEEDS. FIRST FAILURE AT APROX 12000 MILES DEALER REPLACED ALL ROTORS AND FRONT CALIPERS. STATED BRAKES WERE UNDER RATED. APROXIMATELY 12000 MILES LATER VEHICLES IS STILL UNDER WARRANTY AND HAS THE SAME PROBLEM ONLY MORE SEVERE. I WILL BE REPLACING THE ROTORS WITH AN AFTERMARKET BRAND. (NOT THE DEFECTIVE ROTORS USED BY CHRYSLER). OLD ROTORS WILL BE AVAILABLE FOR INSPECTION. CHRYSLER REFUSES TO COVER THESE DEFECTIVE PARTS UNDER WARRANTY. VEHICLE ONLY HAS CURRENTLY 28000 MILES.*AK
Service brakes, Hydraulic, Nov 5, 2004
DEFECTIVE BRAKE, THERE IS A PULSATION FELT THROUGH BRAKE PEDAL WHEN BRAKING TO A STOP.BRAKE CALIPERS, ROTORS AND PADS REPLACED. *BF THE CONSUMER HAD PROBLEMS WITH FRONT BRAKES AND HAD RELEASED A TSB ON THE ISSUE AND THEY REPLACED BRAKE PARTS. *TC
Service brakes, Hydraulic, Oct 8, 2004
DEC 01 (4882 MILES) VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS, DIFFICULTY STEERING UPON BRAKING, WARPED ROTORS. MARCH 03 (ABOUT 15000 MILES) SAME PROBLEM, WARPED ROTORS FIXED IN JULY 03. FEB 04 (ABOUT 22000 MILES) SAME PROBLEM, DAIMLER CHRYSLER WILL NOT FIX. WARRANTY IS ALMOST OVER, JULY 14 2004, SPOKE TO MANAGER, HE STATED THAT DAIMLER CHRYSLER WILL NOT FIX PROBLEM. IT IS DANGEROUS FOR HIGHWAY SPEEDS AS THERE IS VIBRATION AND STEERING DIFFICULTY UPON BRAKING. *NM
Service brakes, Hydraulic, Sep 17, 2004
FIRST NOTICED CONDITION ABOUT MONTH OR SO. VIBRATIONS WHEN SLOWING DOWN FROM ABOVE 50 MPH SPEED. I THOUGHT MAYBE ALIGNMENT PROBLEM. LAST WEEK THE VIBRATION BECAME VERY BAD, THE STEERING WHEEL VIBRATED AS WELL AS THE FRONT END OF THE CAR. HARD TO CONTROL THE CAR. SEEMED THERE WAS PULLING TO THE RIGHT ALSO. (THE CAR HAS 36000+ MI. IT'S A 2001 GC JEEP. ) TOOK THE CAR TO A GOODYEAR DEALER WHO SAID IT WAS WARPED ROTORS. THEY MADE FRONT BRAKE DISC PAD REPLACEMENT, RESURFACED LEFT & RIGHT FRONT ROTOR AS WELL AS REAR ONES. THE DEALER MENTION THIS CAN HAPPEN ON THESE VEHICLES WHEN THE ROTORS/BRAKES GET WET. WELL, DAH! WHAT HAPPENS WHEN IT'S RAINING AND YOUR RUNNING THROUGH PUDDLES OF WATER. HOW OFTEN IS THIS GOING TO HAPPEN WITH THIS VEHICLE? IT IS NOT COVERED BY WARRANTY WHICH IS SPECIFICALLY MENTIONED IN THE MAINTANENCE BOOKLET. SOUNDS TO ME TO BE A COMMON PROBLEM WITH THIS VEHICLE. *AK
Service brakes, Hydraulic, Sep 13, 2004
THE ROTORS HAVE BEEN REPLACED THREE TIME SINCE THE CONSUMER OWNED THE VEHICLE. *NM *SC *JB
Service brakes, Hydraulic, Sep 13, 2004
WHILE DRIVING,THE DRIVER NOTICED THAT THE VEHICLE WOULD VIBRATE UNCONTROLLABLY WITHOUT WARNING. THE DRIVER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS,AND ROTOR NEEDED TO BE REPLACED DUE TO CORROSION. CONSUMER INFORMED MECHANIC THAT THIS PROBLEM HAPPENED ON MORE THAN ONE OCCASION.*AK
Service brakes, Hydraulic, Structure, Equipment, Aug 30, 2004
PROBLEMS WITH STANDING WATER IN THE FOOTWELL, FAILED AIR CONDITIONER, RUBBING FAN AND DOOR ADJUSTMENTS. *MR THERE WAS STANDING WATER IN THE PASSENGER FOOT WELL. THE VEHICLE ALSO NEEDED NEW BRAKES DUE TO RUSTED ROTORS. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB
Service brakes, Hydraulic, Aug 18, 2004
WHILE APPLYING THE BRAKES FROM A HIGH SPEED FRONT END SHAKES VIOLENTLY. *AK
Service brakes, Hydraulic, Aug 14, 2004
I BOUGHT MY 2001 GRAND CHEROKEE LAREDO 4X4 ON AUG. 20, 2001, IN NOVEMBER 2002, WITH 8,000 MILES ON THE VEHICLE I FELT THE STEERING WHEEL SHAKE WHEN BRAKING AT HIGH SPEEDS. THE FRONT ROTORS, CALIPERS, AND PADS WERE SHOT. ROCKLAND AUTO PLAZA REPLACED THEM AT NO CHARGE UNDER THE WARRANTY. THIS PAST WEEK, WITH 17,000 MILES ON THE CAR, THE FRONT ROTORS WERE WARPED AGAIN. WHITE PLAINS CHRYSLER REPLACED THEM AT NO CHARGE BUT ADVISED ME THAT THIS TYPE OF WEAR WAS NORMAL FOR AN SUV. OBVIOUSLY, FROM THE COMPLAINTS HERE, THIS IS NOT NORMAL BUT A PROBLEM THAT DIAMLER CHRYSLER NEEDS TO ADDRESS. 3 PAIRS OF ROTORS ON A CAR WITH 17,000 MILES, DRIVEN MOSTLY ON THE HIGHWAY, IS UN-EXCUSABLE.*AK
Service brakes, Hydraulic, Aug 11, 2004
I HAVE A 2001 JEEP GRAND CHEROKEE LAREDO 6CYL. AT APPROX 27,000 I EXPERIENCED A VIBRATION/PULSATION WHEN THE BRAKES WERE APPLIED. I TOOK IT INTO THE DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE FRONT PADS WERE WORN OUT AND THE ROTORS WERE OUT OF ROUND AND NEEDED TURNING. I HAD THAT WORK PERFORMED WITH DISMAY THAT EVERY 27,000 MILES THAT WOULD NEED TO BE DONE. IT IS NOW 48,000 MILES (21,000 LATER) AND THE SAME PROBLEM HAS OCCURRED. ACCORDING TO JEEP A REVISED BRAKE CALIPER DESIGN HAS BEEN BUILT TO CORRECT THE PROBLEM. AS OF THIS LAST CHANGING (USING THE NEW ROTORS AND CALIPERS PER TSB 05-003-02B) I WILL HAVE SPENT $700 IN LESS THAN 2 YEARS ON BRAKES THAT SHOULD NOT HAVE WORN OUT ONCE INL 50,000. I WAS INFORMED THAT THIS REPLACEMENT WAS NOT COVERED UNDER WARRANTY, BUT BEING THAT IT IS PREMATURE FAILURE OF A POOR DESIGN, I BELIEVE THAT IT SHOULD BE. *JB
Service brakes, Hydraulic, Aug 5, 2004
ROTORS AND FRONT BRAKES WERE REPLACED AT 28,000 MILES. THE FIRST TIME WAS APRIL 2003, AND IN SECOND TIME JULY 2004. THE PROBLEM HAD NOT BEEN RESOLVED. *AK
Service brakes, Hydraulic, Aug 3, 2004
APRIL OF 2002 NOTED PULSATION IN THE STEERING WHEEL, DEALER RESURFACED FRONT BRAKE ROTORS. AUGUST OF 2003 NOTED PULSATION IN STEERING WHEEL, DEALER REPLACED FRONT BRAKE ROTORS, CALIPERS AND PADS AND RESURFACED REAR BRAKE ROTORS. AK JULY OF 2004 NOTED THE PLUSATION IN THE STEERING WHEEL, DEALER REPLACED THE FRONT BRAKE ROTORS AUGUST 2004 THE VEHICLE HAS ONLY 26,000 MILES ON THE ODOMETER AND THE AMOUNT OF REPAIRS TO THE BRAKING SYSTEM SEEMS EXCESSIVE
Service brakes, Hydraulic, Jul 29, 2004
ORIGINAL INCIDENT APRIL 03. FRONT BRAKE SYSTEM REPLACED. SERVICE BULLETIN AT DEALERSHIP WAS ISSUED. VEHICLE WAS UNDER WARRANTY. APPROX 34,000 MILES ON JEEP. JULY 27, 2004, 5,100 MILES AFTER REPAIRED AND PROBLEM THOUGHT CORRECTED, VEHICAL BEGAN PULSATING. DEALERSHIP ADV ROTORS WARPED AND WOULD NOT COVER IT SINCE IT IS NOW OUT OF WARRANTY.*AK
Service brakes, Hydraulic, Jul 26, 2004
WHEN THE BRAKE PEDAL IS DEPRESSED, THE PEDAL PULSATES, VEHICLE JERKS FORWARD AND VIBRATES. THE DEALERSHIP REPLACED THE ROTOR ON FRONT WHEEL, WHICH PARTIALLY SOLVED THE PROBLEM. HOWEVER, PROGRESSED AND GOT WORSE. THE DEALERSHIP INDICATED THAT THEY DIDN'T KNOW HOW TO FIX THE PROBLEM AND THEY SUGGESTED THAT THE CONSUMER CONTACT A BRAKE SHOP. *LA BRAKE FAILURE AT SPEEDS OF 30 MPH OR MORE. DEALER REPLACED BRAKE PADS, ROTORS, AND CALIPER, BUT DID NOT CORRECT THE PROBLEM. *LA
Service brakes, Hydraulic, Jul 23, 2004
BRAKES ON A JEEP CHEROKEE. THE BRAKES ON MY 2001 JEEP CHEROKEE HAVE STARTED SHAKING THE CAR RAPPIDLY WHEN THE BRAKES ARE APPLIED AT FREEWAY SPEEDS. I HAVE CONTACTED THE DEALER AND HAVE BEEN INFORMED THAT THIS IS NOT A WARRANTY ISSUE. I ALSO CALLED A LOCAL MEINEKE LOCATION AND WAS TOLD THAT THIS IS A COMMON ISSUE WITH MOST CHEROKEE'S. THE RESULT IS THAT THIS WILL COST ME $300 FOR A PROBLEM THAT SHOULD BE COVERED UNDER A RECALL.*AK
Service brakes, Hydraulic, Jul 12, 2004
THIS IS A SERIOUS PROBLEM THAT JEEP KNOWS ABOUT, BUT I DON'T THINK THEY KNOW HOW TO FIX IT. IT'S COMMONLY REFERRED TO AS THE "DEATH WOBBLE" -- AND I GATHER THAT IT MIGHT BE MORE COMMON AMONGST JEEPS THAT ARE LIFTED, THOUGH MINE HAS NOT BEEN LIFTED. SATURDAY, MAY 15, 2004. DRIVING AT FREEWAY SPEED. VEERED INTO LEFT LANE TO AVOID CARS THAT WERE SLOWING IN MY LANE. I STEPPED ON THE BRAKE AS I MOVED INTO THE LEFT LANE. STEERING WHEEL AND WHOLE FRONT OF CAR SHOOK VIOLENTLY TO THE POINT IT FELT THAT IT WAS GOING TO FALL APART. TOOK FOOT OFF GAS/BRAKE AND AS THE CAR SLOWED DOWN IT STOPPED SHAKING AFTER ABOUT 5-10 SECONDS. PULLED INTO FAR LEFT SHOULDER B/C I WAS SHAKEN UP, THEN PROCEEDED HOME. I TOOK THE CAR TO A BRAKE SHOP. MY CAR HAD 18,000 MILES ON IT AND YET THE ROTORS WERE WARPED, SO I HAD THE ROTORS AND BRAKE PADS REPLACED. TUESDAY, MAY 25, 2004. SAME FREEWAY INCIDENT FROM ABOVE OCCURRED. DID SOME RESEARCH ON THE INTERNET AND QUICKLY FOUND "DEATH WOBBLE," ON A VARIETY OF SITES ABOUT JEEPS. DISCOVERED PROBLEM MIGHT BE AN ALIGNMENT PROBLEM, SO I HAD MY CAR ALIGNED AND THE TIRES BALANCED. SUNDAY, JUNE 20, 2004. CAR SHOOK AGAIN ON FREEWAY. HAD BEEN TOLD BY A FRIEND THAT TURNING THE WHEEL SLIGHTLY TO THE RIGHT MIGHT STOP THE SHAKING. I DID THIS AND THE SHAKING STOPPED. SATURDAY, JULY 03, 2004. CAR SHOOK WHILE GOING THROUGH 9TH ST. TUNNEL IN WASHINGTON DC. TOOK CAR TO ROSENTHAL JEEP. WROTE LENGTHLY DESCRIPTION OF THE PROBLEM ON THE DROP-OFF ENVELOPE. ASKED THAT THEY CHECK OUT THE ENTIRE FRONT OF THE CAR. JEEP REPLACED THE STEERING DAMPER -- WHICH WAS "LEAKING." SATURDAY, JULY 10, 2004. CAR SHOOK ON FREEWAY. CALLED ROSENTHAL JEEP AT 2:57PM. A WOMAN IN THE SERVICE DEPARTMENT LISTENED TO MY PROBLEM, PUT ME ON HOLD AND THEN PUT ME INTO A MALE'S VOICEMAIL. HAVE YET TO RECEIVE A RETURN PHONE CALL. *LA