2001 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Jan 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AN INTERNAL NUT IN THE STEERING GEAR ASSEMBLY COULD LOOSEN AND CAUSE THE STEERING GEAR TO LOCK UP.
THIS COULD REDUCE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY. OWNER NOTIFICATION BEGAN DECEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V007000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints: visibility
254 reports, newest first. Show all
Visibility, Oct 25, 2007
HVAC SYSTEM'S BLEND DOOR ACTUATOR FOR PASSENGER SIDE CLIMATE CONTROL HAS FAILED. REPAIR COST IS WELL OVER $1000 AND CANNOT BE FIXED BY CONSUMER. MANY THOUSAND CUSTOMERS REPORTED PROBLEMS WITH THIS EXACT SYSTEM. *TR
Visibility, Oct 22, 2007
INCIDENT: DEFOG & HEAT DOES NOT WORK; HAD TO DRIVE 25 MILES WITH WINDSHIELD WIPERS ON CONSTANTLY IN ORDER TO CLEAR WINDSHIELD, STILL DID NOT DO WELL EVEN WITH NEWER WIPERS... 1) I WOKE UP, STARTED UP JEEP GRAND CHEROKEE IN ORDER TO DEFOG WINDSHIELD SINCE IT GOT COOLER OVERNIGHT LEAVING FOG ON WINDSHIELD. 2) DEFOG WOULD NOT WORK, EVEN THOUGH THE VEHICLE HAD WARMED UP SUFFICIENTLY AND TEMP GAUGE INDICATED SUCH AS WELL. 3) HAD TO TAKE TO DEALER SINCE REGULAR MECHANIC COULD NOT PERFORM SERVICE; REPLACED ACTUATOR, BLEND DOOR AND OTHER PARTS. (UNK IF REPLACED PARTS ARE AVAILABLE SINCE DEALER PERFORMED SERVICE REPAIR. *JB
Visibility, Oct 14, 2007
I TURNED ON MY HEAT ONE DAY AND IT WAS ONLY COLD AIR. TOOK IT TO JEEP THEY SAID IT WAS A BLEND DOOR AND A COMMON PROBLEM. *JB
Visibility, Oct 5, 2007
DASH CREEKS AFTER VEHICLE IS TURNED OFF. BOTH PASSENGER AND DRIVER SIDE VENTS BLOW COLD AIR REGARDLESS SET CLIMATE CONTROL TEMPERATURE OR IF A/C IS ON OR NOT. DEFROSTER VENTS BLOW ONLY COLD AIR. *JB
Visibility, Oct 1, 2007
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER VENTILATION BLEND DOOR FAILURE. *JB
Visibility, Sep 30, 2007
DEFROSTER IN JEEP GRAND CHEROKEE LIMITED WILL NOT DEFROST PASSENGER SIDE WINDOW. THIS IS A KNOW DEFECT IN THIS MODEL JEEP AND OF COURSE NOT COVERED BY LIMITED WARRANTY. SO NOW MY WIFE CAN ONLY DRIVE THE CAR DURING THE SUMMER MONTHS. *JB
Visibility, Sep 27, 2007
01 JEEP GRAND CHEROKEE LIMITED V8 W/ CLIMATE CONTROL. BLENDDOORS OR RELATED COMPONENTS FAILED. DRIVERS SIDE VENTS BLOW HOT AIR, BUT PASSENGER SIDE BLOWS COLD AIR WHEN HEATER IS ON. PRIOR TO THIS, I HAD HEARD WHAT SOUNDED LIKE PLASTIC SHATTERING ONE MORNING AND EVERY TIME THE VEHICLE IS SHUT OFF, THE DASH CREEKS FOR SEVERAL MINUTES. *TR
Visibility, Sep 24, 2007
THE REGULATOR ON THE DRIVERS SIDE WINDOW FAILED AND THE WINDOW DROPPED. IT WOULD NOT STAY UP ON IT'S OWN. I TOOK IT TO MY MECHANIC (NOT A CHRYSLER DEALER). WHO DISCOVERED IT WAS THE REGULATOR AND REPLACED IT FOR $275. LESS THAN A WEEK LATER ON SAT. 9/15/07. THE SAME EXACT THING HAPPENED TO THE PASSENGER WINDOW. I CONTACTED CHRYSLER FEELING THERE MUST BE A DEFECT FOR BOTH TO GO WITHIN A WEEK OF EACH OTHER. I WAS TOLD THERE IS NO RECALL AND THEY WOULD NOT ASSIST ME WITH THE DRIVERS WINDOW AS I DID NOT GO TO A CHRYSLER DEALER. THEY TOLD ME, FOR THE PASSENGER WINDOW, TO GO TO A DEALER, GET A DIAGNOSTIC DONE (AT MY OWN EXPENSE). SUBMIT THAT TO THEM AND THEY WOULD MAKE A DETERMINATION IF THEY WOULD ASSIST IN MY REPAIRS. THEY ALSO SAID IF THEY DID DECIDE TO ASSIST, THERE WOULD BE A $100 DEDUCTIBLE. SO BY THE TIME I PAY FOR THE DIAGNOSTIC, THE DEDUCTIBLE AND HAVE TO ARRANGE TO GET THE CAR TO THE DEALER TWICE, IF THEY DO DECIDE TO ASSIST ME. IT'S RIDICULOUS. THERE ARE LITERALLY THOUSANDS OF POSTS ON LINE FROM PEOPLE WHO HAVE THE SAME EXACT EXPERIENCE. ONE POOR MAN'S DOG JUMPED OUT THE WINDOW WHEN IT FELL AND WAS BADLY INJURED. I CAN'T BELIEVE CHRYSLER IS ALLOWED TO GET AWAY WITH THIS AT THE CONSUMER'S EXPENSE. THIS HAS BEEN GOING ON WITH THESE REGULATORS FOR YEARS. THEY NEED TO BE HELD ACCOUNTABLE. *JB
Visibility, Sep 2, 2007
WAS DRIVING IN A DOWN POUR AND THERE WAS A VERY LOUD BANG ON THE PASSENGER DOOR AND THE WINDOW SLID DOWN, THIS IS A COMMON PROBLEM WITH JEEP I'M TOLD AND THIS IS THE SECOND TIME FOR ME...................HELP!!!!*JB
Visibility, Aug 30, 2007
I HAVE 2001 JEEP GRAND CHEROKEE WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. THE COST TO REPAIR THIS ISSUE, WHICH HAS BEEN KNOWN TO POP UP AGAIN AFTER ANOTHER 50K MILES AFTER REPAIR, IS GENERALLY $800-$1500 FROM A DEALERSHIP. SHOULD YOU OPT TO DO THIS REPAIR YOURSELF, THE ENTIRE DASHBOARD WILL NEED TO BE REMOVED, QUITE THE ARDUOUS PROCESS, AND PARTS ARE APPROXIMATELY >$300.
Visibility, Aug 28, 2007
1) EVENTS LEADING UP TO FAILURE: I PUSHED A BUTTON TO ROLL UP THE WINDOW. 2) FAILURE: THE WINDOW 'POPPED' THEN FELL INTO THE DOOR. 3) WHAT WAS DONE TO CORRECT THE FAILURE: I WENT TO A 5-STAR CERTIFIED JEEP DEALER AND WAS QUOTED $300 FOR REPAIRS BOTH TIMES. THIS HAS HAPPENED ON TWO OCCASIONS; ONCE SEPT. 2006 (DRIVER DOOR) AND THE OTHER JUST TWO DAYS AGO - AUG. 2007 (PASSENGER FRONT RIGHT DOOR). AFTER THOROUGH RESEARCH ON THE INTERNET AND DISCUSSION WITH THE DEALER, THIS IS A "COMMON PROBLEM WITH THAT VEHICLE." YET THE DEALER DOESN'T EVEN KEEP THE PART IN STOCK SO SHIPPING FEES ARE INCORPORATED. HAVING A WINDOW WHICH WILL NOT ROLL UP NOT ONLY PUTS PERSONAL PROPERTY AT RISK OF THEFT, BUT ALSO DAMAGE DUE TO RAIN, WIND, SNOW ETC. THE MOST RECENT OCCURRENCE HAPPENED DURING A RAINSTORM ON THE INTERSTATE. THIS NEEDS TO BE ADDRESSED. *JB
Visibility, Aug 26, 2007
THE WINDOW REGULATOR BROKE ON THE DRIVER'S SIDE. THE PART THAT BROKE WAS ON THE REGULATOR AND A CABLE CONNECTS TO IT. THE PART WAS MADE FROM PLASTIC AND WAS NOT STRONG ENOUGH TO HANDLE THE WEIGHT OF THE WINDOW AND IT BROKE. I AM THE ORIGINAL OWNER AND ALWAYS TOOK GREAT CARE OF MY JEEP. THE DEALER WANTS $270 FOR A NEW ONE (NOT INCLUDING LABOR) AND THIS IS VERY DISAPPOINTING AS NOTHING OUT OF THE ORDINARY WAS DONE TO CAUSE THIS PIECE OF PLASTIC TO BREAK. *TR
Visibility, Aug 26, 2007, crash
2001 JEEP GRAND CHEROKEE. NO HEAT ON THE PASSENGERS SIDE IN THE WINTER, AC DOESN'T WORK CORRECTLY ACCORDING TO THE DIAL SETTINGS. DEFROST AND DEFOGGER DOESN'T WORK AS SHOULD. HAVE TO HAVE THE DRIVERS SIDE WINDOW OPEN SOME TO BE ABLE TO SEE AND KEEP THE WINDSHIELD CLEAR. WINDSHIELD FOGGED UP TOO QUICKLY ONCE LAST WINTER AND I PUT THE VEHICLE IN A DITCH AT 5AM IN THE MIDDLE OF WINTER. GOT A SMALL CUT OVER THE RIGHT EYE. MY UNDERSTANDING I WILL HAVE TO GET THE AC/HEAT BLEND DOORS AND ACTUATORS REPLACED IN THE UNIT WHICH REQUIRES THE DASH TO BE REMOVED AND COST IS OVER 1000 US DOLLARS. THE PARTS ARE INFERIOR AND MADE OF PLASTIC AND AS I CAN SEE BY THE NUMBER OF COMPLAINTS ON THE INTERNET THERE ARE MANY, MANY FAILURES. I HAVE NOT HAD THE REPAIR DONE BECAUSE IT'S JUST TOO EXPENSIVE. *TR
Visibility, Aug 21, 2007
PASSENGER SIDE OF JEEP GRAND CHEROKEE BLOWS COLD ONLY COLD AIR. MUST BE A POPULAR PROBLEM. REPAIR COST EXCEED $1200 AND A RESPECTABLE DEALER OR REPAIR SHOP. *TR UPDATED 09/10/*07 *TR
Visibility, Aug 13, 2007
I HAVE HAD TO REPLACE ALL FOUR WINDOW REGULATORS OVER A PERIOD OF TIME FROM APRIL 2005-AUGUST 2007. I WILL BE DRIVING DOWN THE ROAD AND MY WINDOW STARTS SLOWLY DROPPING. THE ONLY WAY TO THEN RAISE THE WINDOW IS TO PAY AROUND $466 TO REPLACE THE REGULATOR. CHRYSLER CUSTOMER SERVICE HAS BEEN NO HELP. *TR
Visibility, Aug 9, 2007
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW ONLY ROLLED A QUARTER OF THE WAY DOWN. MINUTES LATER, THE PASSENGER SIDE WINDOW DROPPED ALL THE WAY DOWN. SHE HAS NOT NOTIFIED THE MANUFACTURER OR A LOCAL AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 146,000.
Visibility, Aug 4, 2007
HVAC BLEND DOORS BROKEN IN A POSITION SUCH THAT ONLY COLD AIR BLOWS FROM SYSTEM. THIS ALLOWS FOR NO DEFROST OF ANY OF THE FRONT WINDOWS POSING A SIGNIFICANT HAZARD DURING WINTER TRAVEL. THIS IS THE SECOND OF THIS BODY STYLE GRAND CHEROKEE (99-04) I HAVE OWNED, AND BOTH VEHICLES EXPERIENCED THE SAME FAILURE BETWEEN 50K AND 60K MILES. THE FIRST VEHICLE (1999) WAS REPAIRED BY HERITAGE CHRYSLER JEEP IN OZARK, MO FOR ABOUT $1300.00. THE SECOND VEHICLE (2001) HAS JUST EXPERIENCED THE SAME PROBLEM OVER LAST WINTER AND IS NOW IN NEED OF REPAIR. I BELIEVE THAT THIS CONDITION EXISTS DUE TO A POOR DESIGN FROM THE MANUFACTURER AND THAT THE THREAT INVOLVED FROM POTENTIAL LIMITED VISIBILITY IN THE WINTER, COUPLED WITH THE SIGNIFICANT COST OF REPAIR AND SAFETY CONCERNS, WARRANTS A RECALL. *JB
Visibility, Aug 2, 2007
WE PURCHASED THIS VEHICLE USED WITH A WARRANTY INSURANCE POLICY. THE SALES MANAGER ASSURED US THAT IF YOU PUSH A BUTTON OR TURN SOMETHING ON THEN THE WARRANTY WOULD COVER IT. THE FIRST TIME WE USED THE HEATER COLD AIR CAME OUT OF THE PASSENGER FLOOR DUCT. THE WARRANTY COVERS THE AUTOMATIC TEMPERATURE CONTROL, BUT THE DEALER CLAIMS THIS DOES NOT INCLUDE THE COMPONENTS OF THE AUTOMATIC TEMPERATURE CONTROL SYSTEM. THERE IS NO SUCH COMPONENT AS AN AUTOMATIC TEMP CONTROL, BUT THEY DODGE THEY WARRANTY ANYWAY. I HAVE READ THAT I WILL HAVE TO PAY $1100.00 TO REPAIR THIS BY THE TIME WINTER COMES OR ELSE I WILL HAVE NO DEFROSTER AND WILL NOT BE SAFE TO DRIVE. THE DEALERS ARE QUITE AWARE OF THE PROBLEMS ASSOCIATED WITH THIS SYSTEM BUT UNLESS SOMEONE FORCES A MANUFACTURERS RECALL THE DEALERS DO NOT RECEIVE COMPENSATION AND WILL NOT STAND BEHIND THEIR CARS. THIS IS A COLD WEATHER SAFETY HAZARD AND ENGINEERING DEFECT COSTING CONSUMERS UNFAIR AND COSTLY REPAIR BILLS AND TIME INCONVENIENCES. *JB
Visibility, Jul 28, 2007
HEATER MALFUNCTIONED ON MY 2001 JEEP GRAND CHEROKEE. IT STOPPED PRODUCING HEAT ON BOTH SIDES OF THE VEHICLE, PASSENGER AND DRIVER. THUS PREVENTING THE DEFROSTER TO WORK AND LEADING TO ZERO VISIBILITY WHILE DRIVING IN THE WINTER. FREEZING RAIN AND SNOW WILL ACCUMULATE ON THE WINDSHIELD PREVENTING THE DRIVER FROM SEEING THE ROAD. CONSEQUENTLY THIS WOULD CAUSE SERIOUSLY INJURIES, POSSIBLY DEATH FROM A CRASH. DEALER STATES THIS IS A COMMON PROBLEM AND IS PROBABLY A MALFUNCTIONING BLEND DOOR. DUE TO THE LOCATION OF THESE BLEND DOORS IT CREATES THE NEED TO FULLY REMOVE THE DASH FROM THE VEHICLE. WHICH IS VERY COSTLY FOR THE CONSUMER, COSTING NEAR $2000.00 DOLLARS TO FIX. *JB
Visibility, Jul 22, 2007
LOUD CREAKING NOISES COMING FROM THE DASHBOARD WHEN I TURN ON THE VENTILATION SYSTEM. *JB
Visibility, Equipment, Jul 20, 2007
MY '01 GRAND CHEROKEE A/C AND HEATER IS UNCONTROLLABLE. FAN COMES ON BUT NO AIR FROM VENTS.THIS SEEMS TO BE A DEFECT THAT IS NOT UNCOMMON WITH THIS MODEL.SEVERAL ONLINE SITES SHOW THAT THIS IS NOT AN ISOLATED SITUATION.60 K MILES AND JEEP TELLS ME THAT ITS OUT OF WARRANTY AND THEY WILL NOT HELP.
Visibility, Jul 19, 2007
AIR CONDITIONER VENTS AND DEFROSTER VENTS NO LONGER CONTROLLABLE VIA AUTOMATIC THERMOSTAT. BLEND DOOR FAILURE. I AM UNABLE TO HEAT, COOL, DEFROST, OR VENTILATE THE INTERIOR OF THE VEHICLE INCLUDING THE FRONT DEFROST FUNCTION. INABILITY TO DEFROST THE FRONT WINDSHIELD RESULTED IN CONDITIONS UNSAFE FOR CONTINUED OPERATION OF THE VEHICLE DUE TO POOR VISIBILITY. *JB
Visibility, Jul 11, 2007
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER AIR CONDITIONER (A/C HEATER VENTILATION COMPONENT BROKE FOR NO APPARENT REASON. DEALER ESTIMATED 2000.00 FOR REPAIR DUE TO NEED FOR DASHBOARD REMOVAL. PROBLEM WAS BLEND DOOR BROKE OR DAMAGED. VEHICLE NORMALLY WAS RUNNING WITH A/C ON, BUT NOW IT SOMETIMES DID NOT WORK. PROBLEM SHOWED UP AFTER TAKING CAR FOR A/C SERVICE TO JEEP DEALERSHIP. CAR IS 2001 JEEP GRAND CHEROKEE.*AK
Visibility, Jul 10, 2007
THE DUAL CLIMATE CONTROL DOOR AND ACTUATOR ON HEATER/AC FAILED AND ONLY BLOWS COOL AIR. THE DEALER SAYS IT WILL COST ABOUT $900 TO FIX AND SAID IT WAS A COMMON PROBLEM ON MY 2001 JEEP GRAND CHEROKEE. TOO MUCH TO FIX! *TR
Visibility, Jul 6, 2007
BLEND DOOR ON 2001 JEEP GRAND CHEROKEE. *TR