2001 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Jan 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AN INTERNAL NUT IN THE STEERING GEAR ASSEMBLY COULD LOOSEN AND CAUSE THE STEERING GEAR TO LOCK UP.
THIS COULD REDUCE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY. OWNER NOTIFICATION BEGAN DECEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V007000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints: visibility
254 reports, newest first. Show all
Visibility, Dec 6, 2006
HEATING SYSTEM WORKED FINE UNTIL WARM AIR SUDDENLY STOPPED BLOWING OUT OF VENTS. TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THIS WAS A COMMON PROBLEM THAT THEY PROBABLY DO ABOUT 3 OR 4 A WEEK. TOTAL REPAIR BILL WAS $780. I DIDN'T HAVE THIS KIND OF MONEY AND IT APPARENTLY WAS NEVER RECALLED, JUST TSB. IT HAS BEEN TWO WINTERS NOW DRIVING WITH EXTREMELY FOGGED WINDOWS DUE TO NO HEAT. JEEP HAS DONE NOTHING TO HELP WITH THIS HUGE EXPENSE. *JB
Visibility, Nov 30, 2006
THE HVAC SYSTEM IN MY VEHICLE QUIT SUPPLYING HEAT TO THE DEFROSTER VENTS AND PASSENGER SIDE VENTS. ON COLD MORNINGS IT WAS VERY DIFFICULT TO CLEAR THE MOISTURE AND FROST FROM THE WINDSHIELD AND WINDOWS. OFTEN TIMES I HAD TO DRIVE WITH THEM FOGGED UP DUE TO THE DEFROSTER NOT WORKING. THE CAUSE WAS DETERMINED TO BE BROKEN BLEND DOORS AND FAILED MOTORS INSIDE THE HVAC SYSTEM. I HAD TO PAY MY LOCAL DEALER $400 TO GET THE PROBLEM FIXED BECAUSE I COULD NOT DRIVE SAFELY WITHOUT THE DEFROST WORKING. THEY HAD TO REPLACE THE DRIVER AND PASSENGER BLEND DOORS AND MOTORS AND THE MODE DOOR AND MOTOR. THE DEALER DECIDED TO PAY FOR THE LABOR BECAUSE THEY KNEW IT WAS A VERY COMMON PROBLEM. OTHERWISE IT WOULD OF COST ME $1000 TO FIX. THIS FAILURE IS VERY COMMON ON THE LIMITED AND OVERLAND (1999-2004) MODELS THAT HAVE THE DUAL ZONE HVAC SYSTEM. IT IS ALSO ANNOYING THAT THE DEALERS AND THE MANUFACTURE KNOW THIS IS COMMON AND DON'T ISSUE A SAFETY RECALL. *NM
Visibility, Nov 29, 2006
I HAVE HAD 3 DIFFERENT POWER WINDOWS FAIL ON MY 2001 GRAND CHEROKEE. EACH TIME THE ENTIRE MOTOR MECHANISM HAS TO BE REPLACED AT $450.+ EACH AND ALL THAT IS WRONG IS A SMALL PLASTIC NUT ON THE END OF A METAL CORD. THIS IS RIDICULOUS. *JB
Visibility, Sep 12, 2006
POWER WINDOW FAILURE ON 2 OF 4 WINDOWS. *JB
Visibility, Aug 31, 2006
THE LEFT POWER WINDOW FAILED. I HAVE ONLY 50,000 MILES AND I TOOK IT TO THE DEALER AND THE COST IS $450.00. ON THE EVENING BEFORE THIS INCIDENT, I HAD ALL WINDOWS UP. BUT ON THE NEXT MORNING THE LEFT WINDOW WAS DOWN AND WOULD NOT GO BACK UP. I TOOK THE JEEP TO THE DEALERSHIP THEY ACTED LIKE IT WAS A COMMON OCCURRENCE. THE MECHANIC KNEW THE PROBLEM IMMEDIATELY BEFORE I COULD FINISH EXPLAINING WHAT WAS WRONG. THE POWER MECHANISM HAD FAILED. THE MECHANIC SAID THAT THE WINDOW COULD DOWN WHEN THE MECHANISM FAILS. THIS TELLS ME THAT A LOT REPORTS TO REPAIR THE POWER WINDOWS. OF COURSE NOTHING IS BEING DONE ABOUT THIS PROBLEM BY CHYRSLER. THE MECHANIC TOLD ME WITHOUT EVEN LOOKING FOR THE PRICING HOW MUCH IT WAS GOING TO COST ME. THAT'S ODD! I HAVE NEVER BEEN TO A MECHANIC AND HE DID NOT HAVE TO GET A PRICING ON THE PARTS AND THEN ADD IN THE LABOR. THIS MECHANIC HAD ALL THE COSTS BUILT INTO HIS HEAD. THE POWER WINDOW MECHANISM IS DEFECTED AND SHOULD BE RECALLED. *JB
Visibility, Jul 31, 2006
POWER WINDOWS BROKE AND THE CAR ONLY HAS 50,000 MILES IT IS A 2001 JEEP GRAND CHEROKEE. THE POWER WINDOWS BREAK IN THE DOORS. COSTING $450.00 TO REPAIR. THE VEHICLE IS ALWAYS BEEN KEPT IN THE GARAGE. WE HAVE HAD THEM BOTH BREAK ON THE FRONT DOORS IN THE THREE MONTHS. *JB
Visibility, Jul 15, 2006
THERE IS AN ONGOING PROBLEM WITH JEEP GRAND CHEROKEE A/C BLEND DOORS FROM 1998 THROUGH 2005. THERE IS A TSB ISSUED FOR THIS PROBLEM, BUT IT IS NOT WARRANTY COVERED AFTER THE ORIGINAL 36000 MILE WARRANTY. PER THE TSB, THE BLEND DOOR ASSEMBLY IS POORLY DESIGNED IN THAT THERE IS NOT RANGE OF TRAVEL STOP ON THE ACTUATOR MOTOR, CAUSING THE PLASTIC SHAFT TO ABSORB ALL THE MOTOR TORQUE, EVENTUALLY BREAKING THE SHAFT. THE PROBLEM IS THIS IS A DESIGN FLAW WHICH SHOULD BE RECALLED. I HAD TO SPEND 900 DOLLARS TO GET MINE FIXED BECAUSE THE LABOR REQUIRED TO PULL THE DASH. THIS PROBLEM EXISTS OVER SEVERAL MODEL YEARS OF THIS VEHICLE PER THE TSB, AND IS FAIRLY COMMON. I FEEL THE MANUFACTURER SHOULD BE REQUIRED TO RECALL THESE VEHICLES FOR REPAIR. IF THE BLEND DOOR BREAKS, THERE IS COLD AIR ONLY, NO HEAT, MAKING WINTER DRIVING POTENTIALLY DANGEROUS DUE TO NO DEFROST. *JB
Visibility, Jul 13, 2006
BOTH FRONT WINDOW MOTORS FAILED IN A 6 MONTH PERIOD. *JB
Electrical system, Visibility, Jul 5, 2006
WINDOW FRONT MECHANISM LEFT SIDE AND RIGHT SIDE BROKE TWICE ON 3 JEEPS THAT I OWNED ALL 2001. WINDOW DID NOT GO UP ON 3 SEPARATE OCCASIONS HAD TO CHANGE THE MECHANISM. MILES VARIED BUT ALL 3 WHERE 2001 JEEPS GRAND CHEROKEE. LAST INCIDENT NOTED ON DATE YOU ARE ASKING. *JB
Visibility, Jun 19, 2006
BOTH THE FRONT DRIVER SIDE AND THE FRONT PASSENGER SIDE WINDOW MOTOR HAVE TO BE REPLACED WITHIN ONE MONTH OF EACH OTHER. *JB
Visibility, May 17, 2006
DT*: THE CONTACT STATED THE EXTERIOR REARVIEW MIRRORS DO NOT STAY IN THE POSITION THE POWER CONTROLS HAVE SET. THE MIRRORS ADJUST UP OR DOWN ON THEIR OWN. AN INDEPENDENT REPAIR SHOP DETERMINED THE MOTOR FOR THE MIRRORS NEEDED TO BE REPLACED. UPDATED 05/30/2006. *AK
Visibility, May 9, 2006
PASSENGER SIDE WINDOW STOPPED WORKING AND FELL INTO DOOR IN 2005. DRIVER SIDE WINDOW HAS NOW DONE THE SAME THING IN 2006. FIRST TIME IT COST ME OVER $300 TO REPAIR, I'M SURE THIS SECOND TIME IT WILL BE THE SAME. OBVIOUSLY, THERE IS A DEFECTIVE PART HERE, SINCE IT HAS HAPPENED TWICE IT IS NOT JUST NORMAL WEAR AND TEAR. THIS PROBLEM IS OUT THERE ALL OVER THE INTERNET - CHRYSLER/JEEP NEEDS TO RECALL AND REPAIR THIS ISSUE. *NM
Visibility, Jan 11, 2006
I HAVE HAD TO REPLACE BOTH FRONT WINDOW REGULATORS ON MY 2001 GRAND CHEROKEE LAREDO. I PURCHASED THIS VEHICLE USED WITH 45,000 MILES ON IT. BOTH TIMES THIS HAS HAPPENED BEFORE GOING AWAY ON VACATIONS. I HAVE A WARRANTY WITH THE DEALERSHIP AND HAVE HAD TO PAY $100 DEDUCTIBLE EACH TIME. FROM READING THIS SITE, IT SEEMS LIKE A KNOWN PROBLEM. DON'T KNOW WHY THERE ISN'T A RECALL ON THESE ITEMS. I HAVE ALSO HAD TO REPLACE TWO ELECTRONIC MODULES IN THE TRANSMISSION THAT THE DEALERSHIP TOLD ME NEVER GO BAD. PAID OVER $800 FOR THESE, WHICH WERE NOT COVERED. *JB
Service brakes, Hydraulic, Engine and engine cooling, Power train, Electrical system, Visibility, Nov 16, 2005
1. WINDOW REGULATOR FAULTY: 1ST INCIDENT OCCURRED 9/2003 AT 40,000 MI; DRIVER WINDOW FELL DOWN DUE TO FAULTY WINDOW REGULATOR. ALTHOUGH WARRANTY HAD EXPIRED, MANUFACTURE REPLACED, CHARGED ME $50 DEDUCTIBLE. 2ND INCIDENT OCCURRED 11/05 AT 79,700 MI.; FRONT PASSING WINDOW, IT FELL DOWN DUE TO FAULTY WINDOW REGULATOR. DEALER STATED KNOWN PROBLEM, AS DID DAIMLER CHRYSLER, BUT TOLD ME I WOULD HAVE TO FILE A COMPLAINT WITH NHTSA. WAS TOLD THAT IS WHAT EXTENDED WARRANTY IS FOR. (THEY APPARENTLY DO NOT BACK THEIR PRODUCT AND ARE NOT QUICK TO RESOLVE KNOWN DEFECTS.) 2. 12/2004 TRANSMISSION PROBLEMS (CLUTCH RING): CAR WOULD NOT GO IN REVERSE; SHIFTING ROUGH. WAS TOLD KNOWN PROBLEM AND WAS TOLD I WAS LUCKY THAT IT WASN'T THE WHOLE TRANSMISSION. REPAIRS APPROXIMATELY $600. 3. BRAKE PROBLEMS: WARPED ROTORS/CALIPERS/PADS REPLACED AT 24,000. I AM CURRENTLY ON 3RD SET OF BRAKES (JUST NOW HAVE 80,000 MI ON CAR). LAST SET DID NOT LAST A YEAR. PREMATURE WARPING, SQUEAKING BRAKES, RATTLING CAR, STEERING WHEEL, JUST LIKE THE OTHER COMPLAINTS LISTED AT NHTSA. HAVE HAD A FEW NEAR ACCIDENTS DUE TO THE SHAKING. REPLACED AT MY EXPENSE EXCEPT FOR THE 24,000 MI JOB. 4. EMISSIONS CODE ON CHECK ENGINE LIGHT: DUE TO FAULTY GAS CAP. DEALER CHARGED ME $100 FOR THE DIAGNOSTICS, AND ALMOST 18 FOR A GAS CAP. I HAVE NEVER HEARD OF SUCH A THINK, AND FEEL IT IS SOMETHING THE MFG SHOULD BE RESPONSIBLE FOR SINCE IT IS AN ENVIRONMENTAL ISSUE. AGAIN, WAS TOLD I WAS LUCKY THAT IT WAS ONLY A GAS CAP?? WHY SHOULD I FEEL LUCKY WHEN I SPEND $28,000 FOR A CAR THAT HAS KNOWN ISSUES WITH THE MODEL AND THE MFG ACTS AS IF THEY DIDN'T CARE, AND TELLS ME I SHOULD PAY $2500 FOR AN EXTENDED WARRANTY. NO, THEY SHOULD FIX THE KNOWN PROBLEMS. WE PAY THAT MUCH UNDER THE MISCONCEPTION THAT THEY STAND BY THEIR PRODUCT. AS A RESULT, I HAVE PROBLEMS WITH TIRES WEARING OUT SOONER THAN THEY SHOULD AND FRONT END ALIGNMENT ISSUES. *JB
Visibility, Oct 18, 2005
WINDOWS FOG UP DUE TO FAILURE OF HVAC SYSTEM. FAILURE IS CAUSED BY A DEFECTIVE PART AND IS NOTED IN JEEP TSB (#24-001-04). JEEP HAS REDESIGNED THE HVAC HOUSING. THE FAILURE OF THIS PART CAN CAUSE THE WINDOWS TO QUICKLY FOG DUE TO THE FAILURE OF THE SYSTEM TO BLOW AIR OUT OF THE DEFROST VENTS. OUR FAILURE OCCURRED WHILE DRIVING IN THE MORNING. THE FAILED PART IS A MODE DOOR ACTIVATOR (PART OF THE HVAC HOUSING). JEEP KNOWS THAT THIS PART FAILS AND HAS SINCE REDESIGNED THE PART. JEEP IS LETTING A KNOWN SAFETY DEFECT CONTINUE WITHOUT A RECALL. MOST LIKELY THIS IS DUE TO THE HIGH COST OF COMPONENT REPLACEMENT. FORTUNATELY WE DID NOT HAVE A TRAFFIC INCIDENT.*JB
Visibility, Sep 30, 2005
I WALKED OUT OF MY HOUSE THIS MORNING AND FOUND THAT MY REAR PASSENGER WINDOW HAD SLID DOWN LEAVING MY 2001 JEEP GRAND CHEROKEE OPEN. THIS IS THE 4TH WINDOW THAT HAS DONE THIS (INCLUDING ONE WHERE MY VEHICLE WAS PARKED IN A PUBLIC PARKING LOT AND THE DRIVERS WINDOW AS I WAS APPROACHING A STOP LIGHT IN A BAD NEIGHBORHOOD). I FILED A REPORT WHEN THE THIRD WINDOW DROPPED AS WELL. I CALLED CHRYSLER BOTH THIS TIME AND LAST TIME AND THEY WEREN'T INTERESTED AND SUGGESTED THAT IF IT'S A PROBLEM THEN I SHOULD CALL YOU.
Visibility, Sep 12, 2005
WINDOW REGULATOR BREAKS AND THE WINDOW DROPS DOWN INTO THE DOOR,SO FAR 3 WINDOWS. *NM
Visibility, Aug 3, 2005
DT: IN TWO WEEKS HAD BOTH FRONT WINDOW MOTORS REPLACED. THE FIRST ONE WAS THE PASSENGER SIDE AND CURRENTLY THE DRIVERS SIDE. DEALER REPLACED THE PASSENGER SIDE MOTOR ,AND THE VEHICLE WAS AT THE DEALER FOR THE DRIVERS SIDE. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
Visibility, Aug 2, 2005
THE EVENT LEADING TO THE WINDOW REGULATOR BRAKING WAS USE OF THE WINDOW. THE REGULATOR FAILED AT 32,485 MILES. THE WINDOW WOULD NOT STAY UP. THE JEEP DEALER WAS ABLE TO REPAIR THE PROBLEM WITH NEW PARTS. I HAVE FOUND WHILE LOOKING THROUGH THE NHTSA WEBSITE THAT THIS IS YET ONE MORE EXAMPLE OF CHRYSLER'S POOR QUALITY COMPONENTS THAT I CAN LOOK FORWARD TO REPLACING REGULARLY JUST AS I HAVE HAD TO REPLACE THE WARPED ROTORS EVERY 12,000 TO 15,000 MILES. *JB
Visibility, Jun 25, 2005
FRONT PASSENGER WINDOW FALLS INTO DOOR BECAUSE OF BROKEN REGULATOR. REPLACED 6 MAY 2005. FRONT DRIVER SIDE WINDOW FALLS INTO DOOR BECAUSE OF BROKEN REGULATOR ON 25 JUNE 2005.
Visibility, May 29, 2005
PLASTIC BRACKET THAT HOLDS METAL WIRE END IN PLACE THAT SUPPORTS A ROLLED UP REAR PASSENGER DOOR WINDOW SNAPPED CAUSING THE WINDOW TO FALL INTO THE DOOR. THE WINDOW REGULATOR PIECE WAS REPLACED AT A COST OF $240.00. ONE WEEK LATER, THE FRONT PASSENGER DOOR SUFFERED THE SAME FATE. VEHICLE HAS 41,000 MILES ON IT. PLASTIC PIECE DOESN'T SUPPORT THE POWER OR TORQUE THAT THE MOTOR IS PUTTING ON IT.
Visibility, Feb 7, 2005
THE POWER WIDOWS FAIL DUE TO A PLASTIC PART THAT HOLDS THE CABLE TOGETHER. THE REPLACEMENT PART COSTS $214.00 AT THE DEALERSHIP ONLY, AND THAT IS THE WHOLE MECHANISM, NOT JUST THE PART THAT BREAKS. I HAVE HAD THREE OF THE FOUR WINDOWS DO THIS, AND IT WOULD BE NICE IF THEY COULD WORK SOMETHING OUT SO THAT I DON'T HAVE TO PAY A LOT OF MONEY TO FIX WHAT APPEARS TO BE A DEFECTIVE PART. *JB
Visibility, Jan 26, 2005
JEEP HAS A DEFECTIVE PART IN THE OPERATOR ASSEMBLY OF ITS POWER WINDOWS WHICH CAUSES THE WINDOW TO FALL INTO THE FULL OPEN POSITION. *AK
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Exterior lighting, Visibility, Jan 17, 2005
I HAVE OWNED A JEEP FOR 3 YEARS. SINCE I HAVE PURCHASED THE JEEP I HAVE HAD NOTHING BUT PROBLEMS. THE ROTORS WENT BAD, THE STEERING MANIFOLD WENT BAD, THE ENGINE WENT BAD, AND THE MOTOR IN THE WINDOW WENT BAD AND BROKE. NOW I HAVE REPLACED MY LEFT REAR BRAKE LIGHT SIX OR SEVEN TIMES. IT SLOWLY STARTED TO FADE OUT, AND NOW THE ENTIRE LIGHT GOES OUT AT NIGHT WHEN OUR LIGHTS ARE TURNED ON AND WE HAVE TO DEPRESS THE BRAKE. IT IS ALSO BARELY NOTICEABLE DURING THE DAY. WE THOUGHT WE HAD A FAULTY WIRE, BUT WHEN WE TOOK IT TO A SHOP TO HAVE THEM LOOK AT IT, THEY SAID THAT IN EVERY JEEP THAT HAS BEEN BROUGHT IN WITH THE SAME PROBLEM HAS BEEN THE ENTIRE LIGHT AND CASING. THE BULB GETS TOO HOT AND WARPS THE CASING THAT HOLDS THE LIGHT. SO THE LIGHT NO LONGER TOUCHES THE CASING AND WILL NO LONGER WORK. THEY TOLD US ALSO THAT OUR RIGHT REAR LIGHT IS WARPING ALSO, SO BOTH OF THEM NEED TO BE REPLACED. SHOULDN'T THIS BE A RECALL, SINCE IT IS HAPPENING TO SO MANY JEEPS. AND SHOULDN'T IT BE A RECALL SINCE THEY HAVE A REBUILT ONE KNOWING THE OLD ONES ARE NO GOOD? I DON'T LIKE IT , I DON'T LIKE KNOWING MY TAIL LIGHTS ARE GETTING SO HOT THAT IT IS MELTING THE CASING. COULD YOU PLEASE LET ME KNOW ABOUT THIS! *JB
Visibility, Dec 30, 2004
I LEFT MY VEHICLE PARKED TO GO SHOPPING, BUT UPON ARRIVAL BACK TO THE VEHICLE I SAW THAT MY PASSENGER SIDE FRONT WINDOW WAS HALFWAY DOWN. UPON FURTHER INVESTIGATION I REALIZED THAT WHAT WAS WRONG WITH MY WINDOW HAD HAPPENED ONLY 6 MONTHS EARLIER TO THE DRIVERS SIDE FRONT WINDOW. THE REGULATOR OR WIRE MALFUNCTIONED/SNAPPED. I AM HAVING TO PAY TO FIX SOMETHING THAT SHOULDN'T JUST HAPPEN TO BOTH WINDOWS. *AK