2001 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Jan 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AN INTERNAL NUT IN THE STEERING GEAR ASSEMBLY COULD LOOSEN AND CAUSE THE STEERING GEAR TO LOCK UP.
THIS COULD REDUCE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY. OWNER NOTIFICATION BEGAN DECEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V007000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints
1,111 reports, newest first.
Visibility, Jun 25, 2005
FRONT PASSENGER WINDOW FALLS INTO DOOR BECAUSE OF BROKEN REGULATOR. REPLACED 6 MAY 2005. FRONT DRIVER SIDE WINDOW FALLS INTO DOOR BECAUSE OF BROKEN REGULATOR ON 25 JUNE 2005.
Service brakes, Hydraulic, Jun 20, 2005
DT: THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. IT HAS DEFECTIVE BRAKE ROTORS. CHRYSLER REPLACED THEM ONCE AT NO CHARGE. AT 24,000 MILES HAD TO REPLACE THE TWO FRONT ROTORS ON MARCH 2003 . AFTER DRIVING ANOTHER 25,000 MILES THE FRONT AND REAR ROTORS HAD TO BE REPLACED. CURRENTLY, CONSUMER IS HAVING ALL FOUR ROTORS REPLACED AGAIN . A TOTAL OF SIX ROTORS WERE REPLACED ON THIS VEHICLE. DUE TO THE DEFECTIVE ROTORS CONSUMER HAD TO REPLACE THE CALIPERS. CONSUMER NOTICED WITH THIS LINE OF VEHICLE THERE HAVE BEEN A LOT OF PROBLEMS WITH THE ROTORS. *AK
Electrical system, Equipment, Jun 13, 2005
I HAVE A 2001 JEEP GRAND CHEROKEE THAT I PURCHASED NEW. WITHIN THE LAST MONTH I HAVE HAD TWO POWER WINDOW FAILURES. THIS CAR IS PRIMARILY DRIVEN BY MY WIFE AND HAS ONLY OPENED AND CLOSED THE WINDOWS ON OCCASSIONS. THIS APPEARS TO BE A DEFECT IN THE POWER WINDOW MECHANISM.
Engine and engine cooling, May 30, 2005
DEBRIS ACCUMULATED IN THE #3 PISTON AND CAUSED ENGINE FAILURE. WE HAD A 4.7L ENGINE. THIS RECALL IS FOR 4.0L BUT IT ALSO HAPPENS ON THE 4.7L. THIS PARTICULAR MODEL, THE 2001 GRAND JEEP CHEROKEE. YOU CAN ONLY REPLACE THE ENGINE WITH THE SAME MODEL AND YEAR, MAKING IT EXPENSIVE AND HARD TO FIND.
Visibility, May 29, 2005
PLASTIC BRACKET THAT HOLDS METAL WIRE END IN PLACE THAT SUPPORTS A ROLLED UP REAR PASSENGER DOOR WINDOW SNAPPED CAUSING THE WINDOW TO FALL INTO THE DOOR. THE WINDOW REGULATOR PIECE WAS REPLACED AT A COST OF $240.00. ONE WEEK LATER, THE FRONT PASSENGER DOOR SUFFERED THE SAME FATE. VEHICLE HAS 41,000 MILES ON IT. PLASTIC PIECE DOESN'T SUPPORT THE POWER OR TORQUE THAT THE MOTOR IS PUTTING ON IT.
Service brakes, Air, May 26, 2005
BRAKE ROTORS WARP APPROXIMATELY EVERY 4,000-5,000 MILES. THE FRONT BRAKE ROTORS HAVE BEEN REPLACED 6 TIMES UNDER WARRANTY AND ARE READY FOR THE 7TH. THE 1ST TIME THEY WERE REPLACED, THE CALIPERS WERE REPLACED ALSO UNDER A TSB. BACK BRAKE ROTORS HAVE BEEN REPLACED TWICE - ONCE AT MY COST & ONCE UNDER WARRANTY. DEALER & MANUFACTURER NO LONGER WISH TO ASSIST IN REMEDYING THE PROBLEM. THEY SEEM TO THINK THEY HAVE REPLACED THEM ENOUGH TIMES, EVEN THOUGH THE PROBLEM CONTINUES TO OCCUR. I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS AT THIS WEBSITE. WHEN IS CHRYSLER GOING TO BE HELD ACCOUNTABLE FOR THE DESIGN DEFECT?
Service brakes, Hydraulic, May 20, 2005
2001 JEEP GRAND CHEROKEE LIMITED. HAD FRONT BRAKE ROTORS REPLACED TWICE DUE TO WARPING AND DC PAID EVENTUALLY AS WARRANTY OR GOOD FAITH BY DC OR DEALER (LAST WAS DUE TO NEW SERVICE BULLETIN); BRAKE ROTORS STILL WARPING IN SERVICE AT 39,000 MILES--DEALER REFACED ROTORS AGAIN (3RD TIME) AND AT MY REQUEST REPLACED REAR BRAKE PADS--NOT WARRANTY WORK OR GOOD FAITH; I HAD TO PAY $400. DEALER ADMITS ROTORS STILL MAY ONLY LAST 5,000 MILES SINCE DC JEEP HAS POORLY UNDERDESIGNED THE BRAKING SYSTEM. WHY WON'T DC JEEP FIX PROBLEM AND REIMBURSE FOR REPAIRS TO INFERIOR EQUIPMENT?
Service brakes, Hydraulic, Engine and engine cooling, Structure, Equipment, Apr 28, 2005
2001 JEEP CHEROKEE FRONT BRAKE ROTORS CORRODED. *MR THE ROTORS ALSO FLAKED CREATING A HAZARDOUS CONDITION. THE DEALER WAS AWARE OF THIS PRIOR TO THE END OF THE WARRANTY PERIOD, BUT DID NOT CORRECT THIS DEFECT. THE CONSUMER ALSO EXPERIENCED STANDING WATER IN THE FOOT WELLS, A/C FAILURE, FAN FAILURE AND THE DOORS NOT BEING ALIGNED PROPERLY. THERE IS A BRAKE RECALL FOR THIS VEHICLE, BUT THE RECALL NUMBER WAS NOT GIVEN. *SC *JB
Service brakes, Hydraulic, Apr 20, 2005
THE BRAKE ROTORS HAVE BEEN REPLACED/RESURFACED THREE TIMES. THE PADS HAVE BEEN REPLACED, AND THEY STILL DO NOT STOP THE VEHICLE THE WAY THEY SHOULD. THE MANUFACTURER OFFERED NO HELP, AND THE DEALERS HAVE DONE ALL THEY COULD DO. *AK THE ROTOR BECOME WARPED AND THE VEHICLE WOULD SHAKE VIOLENTLY AT 50-60 MPH. THE CONSUMER WAS MADE AWARE THAT THERE WERE MANY 2001 JEEPS WITH THIS SAME PROBLEM. THE BRAKES PULSATE WHEN STOPPING, THE VEHICLE PULLED SLIGHTLY TO THE LEFT AND WHEN HITTING BUMPS, THE LEAKING FRONT STEERING DAMPER WAS REPLACED AND BOTH FRONT ROTORS WERE RESURFACED. *SC *JB
Service brakes, Hydraulic, Apr 8, 2005
CONSUMER COMPLAINED ABOUT A BRAKE ROTOR PROBLEM. TOOK VEHICLE BACK TO THE DEALER ON 3 SEPARATE OCCASIONS, AND WAS INFORMED THAT IT WAS POSSIBLE THAT THE PADS WERE DIFFERENT FROM THE PADS THAT WERE RECOMMENDED FOR THIS VEHICLE, GIVING THE DRIVER A SPONGY EFFECT WHEN APPLYING THE BRAKES. CONSUMER CONTACTED THE MANUFACTURER, WHO WAS NOT TRYING TO REMEDY THIS BRAKE ROTOR PROBLEM. *AK
Fuel system, Gasoline, Apr 8, 2005
THE O-RINGS IN THE FUEL PUMP HAVE APPARENTLY FAILED ACCORDING TO HUFFINES JEEP IN PLANO, TX. THEY HAVE TOLD ME THAT A TECHNICAL SERVICE BULLETIN HAS BEEN ISSUED FOR THE O-RINGS SINCE 1999. I DO NOT FEEL I SHOULD HAVE TO PAY FOR THE REPAIRS OF AN OBVIOUSLY FAULTY PART. MY VEHICLE ONLY HAS 65,000 MILES ON IT.*AK
Exterior lighting, Apr 7, 2005
REAR LEFT BRAKE LIGHT FAILING, REAR TAIL LIGHT IS FADING WHEN HITTING BRAKES AND TURNS OFF AT NIGHT WHEN THE LIGHTS ARE TURNED ON AS IF IT IS SHORTING OUT. I HAVE SEEN SEVERAL OTHER JEEPS WITH THE EXACT SAME PROBLEM. *AK
Service brakes, Hydraulic, Apr 6, 2005
WHILE DRIVING 45 MPH BRAKES WERE APPLIED AND THE VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK MANUFACTURER NOTIFIED. PROBLEM OCCURS EVERY 6-8,000 MILES. *TT
Seats, Mar 30, 2005, fire
WHILE DRIVING WITH THE SEAT HEATER IN USE THE HEAT BURNED COMPLETELY THROUGH THE HEATING ELEMENT. *NM BOTH LEATHER SEAT HEATING ELEMENTS SHORTED OUT AND BURNED. THE CLOTH WRAPPING LEATHER SEATING WAS NOT DAMAGED. THE BLOWER WAS INOPERATIVE. *SC *JB
Seats, Mar 25, 2005
VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR MAINTENANCE. OWNER WAS CONCERNED THAT DRIVER'S SEAT WAS MAKING NOISE, AND RESULTS SHOWED THAT FRAME ON THE SEAT BROKE AND NEEDED TO BE REPLACED, WHICH COULD NOT PROVIDE PROPER SAFETY IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT.*AK...*AK
Service brakes, Hydraulic, Mar 22, 2005
THE ROTORS ON MY 2001 JEEP GRAND CHEROKEE WARPED AT 12,000 MILES. CHRYSLER REPLACED THE FRONT BRAKE PADS, CALIPERS, AND ROTORS. THE ROTORS WARPED AGAIN AT 29,000 MILES--ONLY 17,000 MILES LATER. DURING BOTH FAILURES, THERE WAS A NOTICEABLE PULSATING, SHAKING SENSATION FROM THE FRONT END WHEN BRAKING AT SPEEDS OF 30-35 MPH AND ABOVE. THE KEY EVENT LEADING UP TO THE FAILURE WAS USE OF THE BRAKES--UNFORTUNATELY THE BRAKES ARE A VERY INTEGRAL COMPONENT OF MY JEEP--AS THEY ARE FOR THE MANY OTHER OWNERS OF 2001 JEEP GRAND CHEROKEES WHO ARE EXPERIENCING THIS VERY SAME FAILURE OVER AND OVER AGAIN. BRAKES THAT DON'T WORK OR PERFORM THE WAY THEY ARE DESIGNED AND INTENDED TO WORK ARE A HUGE SAFETY ISSUE. I IMPLORE YOU TO ISSUE A RECALL SINCE CHRYSLER WILL DO NOTHING PAST THE 12,000 MILE POINT. CHRYSLER MUST BE FORCED TO REPAIR THESE VEHICLES WITH QUALITY PARTS OR SOMEONE IS GOING TO BECOME ANOTHER VEHICLE FATALITY STATISTIC. *AK
Service brakes, Hydraulic, Mar 17, 2005
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THE ROTORS WARPED, CAUSING THE BRAKE PADS TO WEAR OUT PREMATURELY AND EFFECT THE BRAKE PERFORMANCE. VEHICLE IS CURRENTLY OUT OF WARRANTY. PROVIDE FURTHER DETAILS. *AK
Service brakes, Hydraulic, Mar 14, 2005
THE FRONT BRAKES IN THE CONSUMER'S 2001 JEEP GRAND CHEROKEE FAILED TWICE WITHIN 62000 MILES. *NM THE CONSUMER STATED THE MANUFACTURER MAKES FAULTY ROTORS THAT WARP, THAT CAUSED THE FRONT BRAKES TO PULSATE SO BAD THE CONSUMER HAD DIFFICULTY COMING TO A STOP. *JB
Air bags, Mar 13, 2005, crash
1. MY 2001 JEEP GAND CHEROKEE WAS INVOVLED IN A FRONT END WRECK WHICH TOTALED OUT THE VEHICLE. . NEITHER PASSENGER OR DRIVER AIR BAG DEPLOYED IN THIS INCIDENT. THE DRIVERS HEAD HIT THE STEERING WHEEL. THE PASSENGER WAS UNINJURED. *AK 3. THE JEEP WAS TOWED TO HUNTER CHRYLSER PLYMOUTH FOR AN ESTIMATE. WE WERE TOLD IT WAS A TOTAL LOSS DUE TO EXTENSIVE FRONT END DAMAGE AND THE FRAME WAS BENT. MY QUESTION TO HUNTER WAS WHY DID THE AIR BAGS NOT DEPLOY? THEY RESPONDED THAT THEY DON'T ALWAYS COME OUT IN A FRONT END ACCIDENT. IT DEPENDS ON WHAT PART OF THE BUMPER WAS HIT. I CAN NOT UNDERSTAND THIS WHEN THE CAR WAS TOTALED AND IT WAS DUE TOTAL FRONT END DAMAGE. I BELIEVE SOMETHING IN THIS CAR MALFUNCTIONED. DO WE HAVE ANY RECOURSE? WE HAVE PHOTOS, ACCIDENT REPORT, AND ESTIMATE OF TOTAL.
Vehicle speed control, Mar 9, 2005, fire
WHILE DRIVING ON THE HIGHWAY DRIVER ENGAGED THE CRUISE CONTROL AT 60 MPH. VEHICLE CONTINUED TO ACCELERATE. THEN, DRIVER APPLIED THE BRAKES TO DISENGAGE THE CRUISE CONTROL, AND VEHICLE CONTINUED TO ACCELERATE. DRIVER HIT THE OFF BUTTON ON THE CRUISE CONTROL AND VEHICLE FAILED TO DISENGAGE. CURRENTLY, VEHICLE WAS UP TO 80 MPH AND CONTINUED TO ACCELERATE. DRIVER PUT THE VEHICLE IN NEUTRAL AND THE RPMS WENT UP TO 6,000. VEHICLE CONTINUED TO ACCELERATE. DRIVER PUT VEHICLE BACK IN DRIVE AND APPLIED THE BRAKES AND VEHICLE SLOWED DOWN TO 30 MPH. THAT WAS WHEN DRIVER WAS ABLE TO PUT THE VEHICLE BACK INTO NEUTRAL AND TURNED VEHICLE OFF. WHEN DRIVER GOT OUT OF THE VEHICLE ALL 4 BRAKE PADS WERE ON FIRE, AND THE ROTORS WERE GLOWING ORANGE. *AK
Power train, Mar 2, 2005
I OWN A 2001 JEEP CHEROKEE SPORT. I HAVE HAD SEVERAL ISSUES SUCH AS BRAKES/ROTORS THAT I HAVE TAKEN CARE OF WITHOUT COMPLAINT. HOWEVER MY JEEP WAS JUST DIAGNOSED WITH A FRONT DIFFERENTIAL FAILURE AND NEEDS A COMPLETE OVERHAUL. MY CAR HAS ONLY 60,000 MILES ON IT AND I HAVE HAD THE FRONT AND REAR DIFFERENTIALS SERVICED TWICE EACH ACCORDING TO THE SPECS IN MY OWNER'S MANUAL. I'VE BEEN TOLD BY PRIVATE MECANICS AS WELL AS JEEP TECHNICIANS THAT THIS SHOULD NOT HAVE OCCURED. CHRYSLER TOLD ME AFTER I HAD IT DIAGNOSED BY MY PERSONAL MECHANIC TO HAVE IT CHECKED BY MY DEALERSHIP. IF THE DEALERSHIP CAME TO THE SAME CONCLUSION I WAS ASSURED THAT MY WARRANTY WOULD BE EXTENDED TO COVER THE REPAIR. NOW CHRYSLER IS REFUSING THE REPAIR AND WILL NOT RETURN MY CALLS. I HAVE BEEN GIVEN AT LEAST FALSE INFORMATION AND HAVE MOST LIKELY BEEN LIED TO. I'VE ALREADY PAID ALMOST $200 FOR THE DIAGNOSTICS AND NOW AM BEING QUOTED ANOTHER $925 FOR THE REPAIR BY THE DEALER. I STILL HAVE OVER A YEAR LEFT ON THE NOTE FOR THIS VEHICLE AND AM APPALLED THAT I AM ALREADY PAYING TO HAVE A MAJOR DRIVETRAIN COMPONENT REBUILT. CHRYSLER HAS DONE NOTHING TO REMEDY THIS. *AK
Service brakes, Hydraulic, Feb 10, 2005
CONSUMER CONCERN ABOUT BRAKES ON 2001 JEEP CHEROKEE LAREDO. *BF WHEN THE BRAKES WERE APPLIED THE VEHICLE SHOOK. THE VEHICLE HAS BEEN TAKEN TOT HE DEALER SEVERAL TIMES FOR REPAIR BUT THE PROBLEM ALWAYS RESURFACES. *NM
Visibility, Feb 7, 2005
THE POWER WIDOWS FAIL DUE TO A PLASTIC PART THAT HOLDS THE CABLE TOGETHER. THE REPLACEMENT PART COSTS $214.00 AT THE DEALERSHIP ONLY, AND THAT IS THE WHOLE MECHANISM, NOT JUST THE PART THAT BREAKS. I HAVE HAD THREE OF THE FOUR WINDOWS DO THIS, AND IT WOULD BE NICE IF THEY COULD WORK SOMETHING OUT SO THAT I DON'T HAVE TO PAY A LOT OF MONEY TO FIX WHAT APPEARS TO BE A DEFECTIVE PART. *JB
Power train, Feb 6, 2005, crash
SHIFTING CABLE WAS REPLACED AFTER FAILURE. JEEP WAS "SLIPPING" IN GEAR. I WAS RUN OVER BY THE VEHICLE AFTER PUTTING IT IN PARK AND GETTING OUT. VEHICLE BEGAN "SLIPPING" IN GEAR AGAIN. I HAD NO REVERSE. TOOK IT TO THE DEALER AND THEY SAID A LEVER WAS LOOSE ON THE TRANNY AND THEY TIGHTENED IT. STILL SLIPPING. *JB
Engine and engine cooling, Feb 1, 2005
ON FREEWAY, OIL PUMP OF MY 2001 JEEP CHEROKEE FAILED, DRIVE SHAFT TO OIL PUMP STRIPPED, AT ONLY 45,000 MILES. ALL PARTS NEEDED TO BE REPLACED, AT A COST OF $1000.*AK