2001 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Jan 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AN INTERNAL NUT IN THE STEERING GEAR ASSEMBLY COULD LOOSEN AND CAUSE THE STEERING GEAR TO LOCK UP.
THIS COULD REDUCE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY. OWNER NOTIFICATION BEGAN DECEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V007000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints
1,111 reports, newest first.
Engine and engine cooling, Nov 20, 2002
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE ENGINE LIGHT COMES ON AND WILL STAY ON THE REMAINDER OF THE TIME THE VEHICLE IS IN MOVEMENT. DEALER NOTIFIED TS
Suspension, Nov 12, 2002
WHEN VEHICLE EXCEEDS SPEED OF 30/35MPH AND BRAKES ARE APPLIED THE FRONT END AND STEERING WHEEL SHAKES SEVERELY. PLEASE PROVIDE MORE DETAILS.
Service brakes, Hydraulic, Nov 9, 2002
THE ROTORS ON THE FRONT WARP AND WE HAVE THEM RE-SURFACED AND THEY END UP WARPED AGAIN IN A MONTH OR TWO. AFTER CONTACTING THE DEALER, I WAS INFORMED OF A KIT TO REDUCE THE PRESSURE EXERTED ON THE ROTOR BUT THEY WANT THE CUSTOMER TO PAY FOR THE KIT. SO IF THEY HAVE A KIT TO CORRECT THIS PROBLEM THEY KNOW THEY HAVE A PROBLEM. DT
Seats, Nov 6, 2002
WIFE NOTICED UNUSUAL MOVEMENT IN DRIVER'S SEAT WHILE OPERATING VEHICLE. WE TOOK VEHICLE TO DEALER FOR INSPECTION THINKING THAT PROBLEM WAS LOOSE BOLT. DEALER REPORTS THAT SEAT TRACK IS COMPLETELY BROKEN. PROBLEM SEEMS TO INDICATE DESIGN FLAW SINCE VEHICLE HAS NEVER BEEN INVOLVED IN A CRASH OR EXTREME DRIVING. INTERNET DISCUSSION BOARDS INDICATE OTHER OWNERS OF SAME VEHICLE EXPERIENCING SIMILAR PROBLEMS. I SENT A LETTER TO JEEP ON 11/6/02 REQUESTING INVESTIGATION INTO TRACK FAILURE AND AM HAPPY TO PROVIDE A COPY AT YOUR AGENCY'S REQUEST. COST TO REPAIR IS APPROXIMATELY $600 (PARTS & LABOR). THANKS FOR YOUR HELP. DT
Service brakes, Hydraulic, Nov 5, 2002
WHEN DRIVING AT 50 MPH, CONSUMER STATES IF YOU APPLY THE BRAKES THE STEERING WHEEL SHAKES VIOLENTLY. THIS IS CAUSING CONSUMER TO LOOSE CONTROL. CONSUMER WAS TOLD BY A MECHANIC THAT THE PROBLEM IS WITH THE FRONT BRAKE ROTORS AND CALIPERS. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Power train, Oct 27, 2002
VEHICLE WILL EITHER NOT ENGAGE TRANSMISSION AFTER SHIFTING (FOR ABOUT 10 SECONDS) OR LESS COMMONLY WILL SUDDENLY ACCELERATE ON ITS OWN WHEN PUT IN REVERSE REQUIRING HARD PRESSURE OF THE BRAKES TO STOP THE VEHICLE. BOTH EVENTS ARE PROBABLY RELATED BUT DEALER/CHRYSLER STATE THEY CAN NOT DUPLICATE THE PROBLEM. I FIND THIS TO BE A DANGEROUS, LIFE THREATENING DEFECT AND I BELIEVE IT OCCURS TO OTHER JEEP AS WELL. I WILL BE GOING THROUGH ARBITRATION THEN THROUGH THE COURTS PURSUING MY RIGHTS UNDER THE LEMON LAW. I WORRY MORE ABOUT OTHERS WHO MAY HAVE DEFECTIVE VEHICLES AND DON'T TAKE THE INITIATIVE TO PROTECT THEMSELVES. I HOPE NHTSA CAN INVESTIGATE THIS FURTHER. DT
Service brakes, Hydraulic, Oct 22, 2002
AT 35,350 MILES, EXPERIENCING A STRONG VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS. ALSO HEARING EXCESSIVE SQUEAKING FROM BRAKES AT LOW SPEEDS. FRONT ROTORS NEED REPLACEMENT, BUT ONLY COVERED UNDER WARANTY FOR 1YR/12000MI. IF NOT REPLACED, RISKING FURTHER DETERIORATION OF BRAKING SYSTEM, HOWEVER DAIMLER CHRYSLER HAS ISSUED NO RECALL ON THE SYSTEM. DT
Service brakes, Hydraulic, Oct 22, 2002
WHILE THE CONSUMER WAS DRIVING AT 25-30 MPH, THE BRAKES LOCKED UP SUDDENLY. *YH *DT
Service brakes, Hydraulic, Structure, Wheels, Oct 16, 2002
CONSUMER STATES THAT THE ROTORS WORE OUT. DEALER NOTIFIED REPAIRED AND REPLACED 8 MONTHS LATER PROBLEM REOCCURRED. CAUSING THE VEHICLE TO SHAKE. MR THE CONSUMER ALSO STATED THAT THE VEHICLE WOULD VIBRATE VIOLENTLY WHENEVER BRAKES WERE APPLIED-NEW ROTORS INSTALLED, WHICH WERE SUPPOSE TO FIX THE PROBLEM, AND A YEAR LATER THE PROBLEM HAPPENED AGAIN, MORE SEVERELY. THERE'S A SHIMMY IN THE FRONT WHEELS WHEN BRAKING-PER INVOICE. DIFFERENT SPECIALISTS HAVE RAISED THE ISSUE AND TRYING TO GET TO THE ROOT OF THE FRAME OUT OF ALIGNMENT. SCC
Service brakes, Hydraulic, Oct 14, 2002
AFTER PURCHASING THE VEHILE, IT WAS DRIVEN FOR ROUGHTLY 3,000 MILES BEFORE THE PROBLEM HAPPENED. I TOOK IT TO JEEP TO HAVE IT LOOKED AT AND THEY SAID THAT THE ROTORS WERE WARPED AND NEEDED TO BE RESURFACED. AFTER IT WAS FIXED AND DRIVEN IT WAS FINE UNTIL ABOUT ANOTHER 3000 MILES AND THE PROBLEM OCCURED AGAIN, SO IT TOOK IT TO JEEP TO COMPLAIN AND THEY JUST RESURFACED THE ROTORS AND IGNORED MY COMPLIANTS. AND AGAIN IT IS STILL RECURRING. WHEN YOU GO TO SLOW DOWN AT ANY SPEED THE CAR VIOLENTLY SHAKES B/C OF THE WARPED ROTORS AND IT MAKES IT HARD TO SLOW DOWN, ESPECAILLY AT HIGH SPEEDS. THIS PROBLEM REALLY INCREASES THE STOPPING TIME NECESSARY TO SLOW THE CAR. IF I HAD TO MAKE A QUICK STOP IT WOULD BE VERY HARD. IT IS OBVIOUSLY A MALFUNCTION AND JEEP IS IGNORING THE PROBLEM. I'VE TALKED TO SOME PEOPLE AND THEY SAY IT IS EITHER THE ROTORS THEY GIVE ARE BAD OR THEY WERE MOUNTED AT THE PLANT INCORRECTLY WHICH CAUSE THE ROTORS TO WARP. IT IS NOT MY DRIVING WHICH JEEP LIKES TO BLAME IT ON, AND I'M SURE MANY OTHER PEOPLE GET THE SAME RESPONSE FROM THEM. MR
Engine and engine cooling, Vehicle speed control, Equipment, Oct 10, 2002
LOOSING APPROXIMATELY 1 GALLON OF ANTIFREEZE PER 1000 MILES. DEALER REPAIRS NUMBER OF TIMES STARTING FROM PURCHASE AT 19,000 MILES (WAS TOLD TO AY $268 BY CUSTOMER SERVICE TO REPLACE RADIATOR WHEN FINALLY DIAGNOSED AT 40,000 MILES TO GET VEHICLE BACK EVEN THOUGH IT WAS UNDER WARRANTY AND VEHICLE IS STILL LOSING SAME AMOUNT OF COOLANT)/ LOW OIL PRESSURE WAS FINALLY CORRECTED BY REPLACING UNDERSIZED CAM...DIDN'T REPLACE LIFTERS, ETC... INCORRECT PROCEDURE BECAUSE THEY WEAR TOGETHER/ A/C AND CRUISE FIXED BY ZIP TYING A LARGE VACUUM RESEVOIR BOTTLE TO A/C LINE/TRANSMISSION SHIFT POORLY. PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768322
Air bags, Oct 8, 2002, crash
PREMATURE VAPORS FROM THE AIR BAG ESCAPED INTO THE COMPARTMENT OF THE TRUCK CHOKING THE DRIVER UNTIL UNCONSCIOUS. THE JEEP THEN CROSSED THE HIGHWAY/MEDIUM, STRIKING ANOTHER VEHICLE HEAD ON AND THEN ROLLING FOUR TIMES. THE AIR BAGS NEVER DEPLOYED AFTER THE EXTENT OF DAMAGE FROM COLLISION AND ROLLOVER. ESTIMATED SPEED OF IMPACT WAS 35 MPH. PLEASE DESCRIBE DETAILS. *MR
Power train, Oct 3, 2002
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE FOUR WHEEL DRIVE WILL NOT DISENGAGE AND THE CONSUMER CAN ONLY DRIVE 35MPH AND UNDER. DEALER NOTIFIED. NLM
Steering, Oct 3, 2002
UPON MAKING A SLOW LEFT TURN (CUL DE DAC) A MEATAN GRINDING CAN BE HEARD. TOOK TO DEALER 4 TIMES. NO RESOLUTION. MR
Service brakes, Hydraulic, Oct 2, 2002
CONSUMER STATES THAT THE VEHICLE WOULD VIBRATE AND PULLED TO THE LEFT WHEN BRAKES ARE APPLIED AT 30 OR MORE MPH. DEALER NOTIFIED AND INFORMED THAT THE FRONT ROTORS AND THE CALIPERS HAVE TO BE REPLACE. NLM
Service brakes, Hydraulic, Sep 27, 2002
CONSUMER STATES THAT THE BRAKES ON THE VEHICLE ARE NOT WORKING PROPERLY.CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. *MR
Power train, Sep 21, 2002
REAR DIFFERENTIAL LEAKING, CAUSING LOUD CLUNKING NOISE. *AK
Power train, Sep 20, 2002
NO SUMNMARY LISTED FOR ABOVE VEHICLE. *AK
Service brakes, Hydraulic, Sep 10, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Power train, Sep 9, 2002
TRANSMISSION FAILURE. *AK
Vehicle speed control, Sep 7, 2002
THIS SAME SITUATION HAS HAPPENED FOUR TIMES. ENGINE LIGHT DID NOT APPEAR UNTIL THE 4TH INCIDENT. EACH TIME I HAD BEEN DRIVING FOR ABOUT AN HOUR WITH THE AIR CONDITIONER ON. I MISSED A TURN, STOPPED, PUT THE CAR IN REVERSE, STOPPED AND THEN PUT IT IN DRIVE. HOWEVER, THE CAR ENGINE JUST RACED AND WHEN I PUT THE PEDAL TO THE FLOOR, THE CAR WOULD ONLY GO ABOUT 35 MPH. I'VE ALMOST BEEN KILLED SEVERAL TIMES. THE ORIGINAL DEALERSHIP (JOE JACOBY) COULD NOT IDENTIFY THE PROBLEM AND NOW REFUSES TO RETURN MY CALLS. I'M NOW DRIVING ANOTHER HOUR FURTHER AWAY (2 HOURS FROM HOME) TO A DEALERSHIP THAT IS AWARE OF THE PROBLEM. THIS IS THE 2ND TIME I'VE HAD IT IN...LAST TIME I PAID $700 FOR SERVICE. IF I DON'T GET THIS FIXED SOON, EVENTUALLY SOMENE WILL HIT ME AS I PULL OUT AT 35 MPH ONTO A 65 MPH HIGHWAY. UNFORTUNATELY I THINK MY PRETTY SUV IS A LEMON.*AK
Power train, Sep 7, 2002, crash
CAR WAS IN PARK WITH ENGINE RUNNING WITH NO ONE IN THE CAR AND VEHICLE SUDDENLY JUMPED INTO REVERSE, BEGAN BACKING UP AND PICKING UP SPEED. THE CAR TRAVELED IN A WIDE CIRCLE CROSSING BACKWARDS ACROSS ALL LANES OF TRAFFIC. A MAN AT THE SCENE CHASED THE VEHICLE GOT THE DOOR OPEN AND ATTEMPTED TO STOP THE VEHICLE. THE CAR ULTIMATELY PICKED UP MORE SPEED, JUMPED A CURB AND CRASHED INTO A METAL FENCE. THE MAN INJURED HIS SHOULDER AS HE ATTEMPTED TO STOP THE VEHICLE. THANKFULLY THE ONLY OTHER VEHICLE AT THE SCENE WITNESSED WHAT WAS HAPPENING AND MANAGED TO ESCAPE DAMAGE OR INJURY.*AK
Fuel system, Gasoline, Tires, Sep 6, 2002, fire
PURCHASED JEEP CHEROKEE 4WD 2001 NEW DROVE OFF DEALERSHIP LOT AND NOTICED VIBRATION AND WHEEL SHOOK SLIGHTLY, TECHNICIAN SAID THIS WAS DUE TO THE NEWNESS OF THE TIRES AND THAT I WAS NOT USED TO DRIVING AN SUV AND IT WAS A "SPORTIER AND ROUGHER RIDE". VIBRATIONS INCREASED AS TIME WENT ON. THEN STEERING STARTED TO PULL TO ONE SIDE. I MET WITH A MECHANIC (NOT AT THE DEALERSHIP-WANTED OUTSIDE OPINION). MECHANIC STATED FRONT TIRES NEEDED REPLACED AS THEY WERE BUBBLED ON INSIDE , NEEDED NEW CERAMIX FRONT BRAKE PADS ,NEW MACHINE ROTORS, AND FRONT END ALIGNMENT AND MY RIGHT REAR RIM IS BENT AND LEFT CAMBER IS OUT AND THEIR ARE NO KITS AVAILABLE AT THIS TIME TO REPAIR MY JEEP. I PAID $846.43 AND WHEN I DROVE HOME THE JEEP STILL VIBRATES AND PULLS. I HEAR A NOISE WHEN I AM DRIVING THAT SOUNDS LIKE THE TIRES OR RIMS ARE RUBBING. I DON'T BLAME MY MECHANIC, HE DID A FINE JOB HOWEVER I FEEL THAT I GOT STUCK WITH A LEMON AND WAS SHOCKED TO SEE 113 CONSUMER COMPLAINTS ON YOUR SITE THAT WERE ALL VERY SIMILAR TO MY OWN. I THINK THIS SHOULD BE LOOKED INTO FURTHER BY SOMEONE WHO HAS MORE EXPERTISE THAN MYSELF IN THIS AREA. I HAVE AN APPOINTMENT WITH SERVICE TECHNICIAN NEXT WEEK TO CHECK MANIFOLD DUE TO ENGINE FIRES RECALL NOTICE I RECEIVED-ONE MORE THING TO ADD TO MY LIST OF WORRIES FOR MYSELF AND MY FAMILIES SAFETY WHILE DRIVING THIS LEMON. THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Vehicle speed control, Sep 5, 2002
CONSUMER STATES THAT CAR AUTOMATICALLY TAKES OFF UP TO ABOUT 10-12MPH.*JB
Power train, Sep 5, 2002, crash
WE OWN A SMALL STORE AND MY HUSBAND HAD PULLED UP TO THE GA TANK TO FILL UP THE JEEP. HE GOT OUT AND PROCEEDED TO PUT GAS IN THE TANK WHEN IT SUDDENLY JUMPED INTO REVERSE AND SPED BACKWARD. THE JEEP WAS GOING AT AN EXCESSIVE SPEED AND THE DOOR WAS OPEN, IT HIT A POST AND BENT THE DOOR BACK. MY HUSBAND PROCEEDED TO JUMP INTO THE JEEP AND APPLIED THE BRAKES AND SKIDDED TO A STOP. MY HUSBAND PULLED SOME MUSCLES IN HIS CHEST AND BRUISED SOME RIBS. I HAVE CONTACTED CHRYSLER AND A CONSULTANT HAS BEEN SENT OUT, BUT IN MY CALLS TO THE COMPANY I HAVE NOT BEEN ABLE TO TALK WITH ANYONE THAT CAN TELL ME WHAT TO DO OR WHERE TO CALL.*AK