2001 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,111 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2001 reports, 105 involved a crash and 28 involved a fire. 70 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Jan 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AN INTERNAL NUT IN THE STEERING GEAR ASSEMBLY COULD LOOSEN AND CAUSE THE STEERING GEAR TO LOCK UP.
THIS COULD REDUCE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY. OWNER NOTIFICATION BEGAN DECEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V007000 on NHTSA.gov
Child seatNov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Campaign 00V366000 on NHTSA.gov
Representative owner complaints
1,111 reports, newest first.
Tires, Jul 6, 2012
LOST STEERING CONTROL ON JEEP CHEROKEE WHEN HITTING BUMPS AT HIGHWAY SPEEDS. FRONT END HAD SEVERE LATERAL OSCILLATION WITH NO DAMPING; STEERING WAS VERY DIFFICULT. HAD TO SLOW VEHICLE TO BELOW 35 MPH TO REGAIN CONTROL. VERY HAZARDOUS ON HIGHWAYS! INSPECTION AT REPAIR SHOP DETERMINED ONE FRONT TIRE HAD BROKEN STEEL BELT AND OTHER TIRE HAD PARTIAL BELT SHIFT. TIRES WERE 2.5 YRS OLD AND HAD ONLY 18 K MILES. NO EVIDENCE OF ROAD HAZARD DAMAGE WAS PRESENT. REPLACED ALL TIRES ON VEHICLE AND PROBLEMS WERE ELIMINATED. TIRES WERE SUPER SPORT AP RADIALS MANUFACTURED BY GOODYEAR. I UNDERSTAND THESE TIRES ARE NO LONGER MANUFACTURED. *TR
Suspension, Jun 29, 2012
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD WOBBLE VIOLENTLY WHEN DRIVING AT LEAST 60 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE TRACK BAR WAS REPLACED. THE FAILURE RECURRED LATER WHILE THE CONTACT WAS DRIVING 50 MPH. THE VEHICLE WAS NOT TAKEN BACK TO HAVE THE FAILURE FURTHER REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Fuel/propulsion system, Jun 22, 2012
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME HE REFUELED, FUEL WOULD SPEW BACK OUT FROM THE TOP OF THE FUEL TANK. THE CONTACT ALSO MENTIONED THAT GASOLINE FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 160,000.
Vehicle speed control, May 29, 2012
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 30 MPH WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO SLOW THE VEHICLE DOWN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE MECHANIC WAS ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, May 24, 2012
MY DAUGHTER CALLED BECAUSE OF A NOISE IN THE ENGINE COMPARTMENT. I WENT TO HER WORK, RAISED THE HOOD, STARTED THE ENGINE, AND SHORTLY 1-2 MINUTES THEREAFTER, A LOUD POPPING/GRINDING OCCURRED. THE FAN DISINTEGRATED SENDING PARTS THROUGH THE RADIATOR, SHROUD, AND TOES OF MY LEFT SHOE. AND INJURY COULD HAVE OCCURRED BUT DID NOT. I FOUND 1999-2004 JEEPS HAD A RECALL FOR THIS VERY TYPE OF EVENT. HOWEVER, IT MISSED HE VIN. I BELIEVE ALL OF THESE VEHICLES SHOULD BE INCLUDED IN THE RECALL. MY YOUNGEST SON HAS A 1999 THAT THE FAN CAME APART DAMAGING THE RADIATOR AND RESULTING IN ENGINE FAILURE. I HAVE OWNER 7 JEEPS BUT NEVER SEEN THIS BEFORE. ANY ASSISTANCE IN ALERTING THE PUBLIC WILL BE APPRECIATED. *TR
Suspension, May 23, 2012
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THERE WAS A VERY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DRIVER SIDE FRONT AXLE BROKE DUE TO CORROSION. AS A RESULT, THE FRONT AXLE AND THE TIE ROD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 103,000.
Equipment, Mar 19, 2012
DUAL SIDE HEATING AND AIR IS NOT WORKING PROPERLY ON MY 2001 JEEP GRAND CHEROKEE. PASSENGER SIDE IS ICE COLD CONSTANTLY, WHILE MY DRIVER'S SIDE IS WORKING PROPERLY FOR NOW, BUT FOR HOW MUCH LONGER? AFTER A LOT OF READING OF OTHER ARTICLES, THERE SHOULD MOST ABSOLUTELY BE A RECALL, ESPECIALLY IF I HAVE TO PAY THAT KIND OF MONEY TO GET IT FIXED, THEN I SHOULD BE REIMBURSED. *JS
Steering, Mar 13, 2012
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING COLUMN SEIZED WITHOUT WARNING. THE CONTACT EXPERIENCED DIFFICULTY IN TURNING THE STEERING WHEEL AND EXCESSIVE FORCE WAS APPLIED IN ORDER TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V007000 (STEERING: GEAR BOX (OTHER THAN RACK AND PINION). THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE STEERING MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Seats, Jan 19, 2012
THE DRIVER SEAT METAL BASE HAS BROKEN IN 2 PARTS ON BOTH SIDES. THE DRIVERS SEAT IS LOOSE AND I CANT FIND ANY REPLACEMENT. *TT
Visibility, Jan 3, 2012
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLOWER DOORS FOR THE AIR AND HEATING VENTS WERE FRACTURED AND CAUSED A FAILURE WITH THE AIR CONDITIONING AND HEATED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT A REMEDY WAS NOT AVAILABLE FOR THE TYPE OF FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 67,000.
Seats, Jan 3, 2012
THE FRONT DRIVERS SIDE AND REAR PASSENGERS SIDE BOLTS ON THE FRAME OF THE DRIVER'S SEAT HAVE PULLED THROUGH THE FRAME, CAUSING A CONSTANT ROCKING AND CAUSING THE SEAT TO LEAN VERY FAR BACK. THIS IS VERY UNSAFE. AFTER SEARCHING FOR A REPLACEMENT SEAT, I FOUND THAT THIS IS A VERY COMMON PROBLEM ON THE 2001 JEEP GRAND CHEROKEE. *TR
Seats, Dec 21, 2011
THE DRIVERS SEAT IS BROKEN. THE BREAK APPEARS TO BE SOMEWHERE BETWEEN THE SEAT AND THE FRAME, PROBABLY AT THE BRACKETS. THIS IS BOTH A SAFETY ISSUE (SEAT COULD BREAK OFF IN A COLLISION) AND A COMFORT ISSUE (THE SEAT IS CROOKED, CAUSING BACK ISSUES AND DISCOMFORT). *TR
Visibility, Seats, Dec 6, 2011, fire
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE LIMITED. THE CONTACT WAS DRIVING 60 MPH WHEN THE FRONT DRIVER SIDE SEAT WARMER BECAME EXCESSIVELY HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE HEATER SWITCH HAD BURNED OUT THE HEATING CORE. THE CONTACT ALSO STATED THAT THE VENT DOORS FAILED TO OPEN, CAUSING THE HEATING AND AIR CONDITIONING UNITS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT VIN DID NOT QUALIFY FOR A REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 96,000.
Engine and engine cooling, Nov 10, 2011
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AT ANY TIME WITHOUT WARNING. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000 AND THE CURRENT MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Nov 3, 2011
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FAN RELAY MODULE FAILED AND CAUSED THE RADIATOR TO STOP AND THE VEHICLE TO OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT HE FAN RELAY MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 128,970 AND THE FAILURE MILEAGE WAS UNKNOWN.
Seats, Oct 18, 2011
THE DRIVER SEAT OF MY 2001 JEEP GRAND CHEROKEE HAS BROKEN NUMEROUS TIMES AND THEY ALL BROKE FROM THE SAME EXACT PLACE. BOTTOM FRAME OF THE DRIVER SEAT IS NOT STRONG ENOUGH. WHEN THE SINGLE NUT POKES THROUGH THE FRAME AND CRACKS THE SEAT FRAME OVERTIME THE WHOLE SEATS FRAME IS BENT AND THE SEAT BECOMES UNUSABLE. *TR
Electrical system, Sep 21, 2011
THE PLUG AND WIRING TO THE BLOWER MOTOR ON MANY JEEP VEHICLES IS BURNING UP. I DO NOT BELIEVE THE PLUG OR THE WIRES, INCLUDING THE TABS THE PLUG CONNECTS TO, ARE HEAVY ENOUGH TO CARRY THE LOAD OF THE BLOWER. IT IS FUSED AT 40AMPS. *TR
Seats, Sep 19, 2011, fire
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THE DRIVERS SEAT HAD HOT SPOTS AND BURNED HIM WHILE DRIVING. THE FRONT SEAT ELECTRIC HEATER ELEMENTS OVERHEATED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 09V117000, SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER. THEY MANUFACTURER OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.
Seats, Sep 7, 2011
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE SEATED IN THE FRONT DRIVERS SIDE SEAT THE HEATED SEAT OVERHEATED AND STOPPED FUNCTIONING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) THAT MAY BE RELATED TO THE FAILURE. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Electrical system, Exterior lighting, Seats, Aug 29, 2011
2001 JEEP CHEROKEE OVER HEATED SEAT DRIVER SIDE BURN OUT .......REPLACED , UNDER WARRANTY, WITH DEFECTIVE PART, SAME ISSUE RECURRING BURNING COIL.....ALSO, BACK UP LITES DON T WORK ........REPLACED UNDER WARRANTY, WITH ....DEFECTIVE ...SAME RECURRING ...TOLD NO LONGER UNDER WARRANTY AND MY PROBLEM...$500 PLUS $1300...FOR IDENTICAL REPAIR AS WARRANTY WORK ALREADY DONE AND REPLACED WITH SAME DEFECTIVE PARTS... ...DATES AND MILEAGE WHEN AUTHORIZED JEEP DEALERS DID WORK OR DENIED WARRANTY ON SAME ISSUES IS RECORDED AND ON FILE, AND ESTIMATED BY ME AT THIS TIME...BUT RECORDED....BY DEALERS, AND IN MY FILE. *TR
Seats, Aug 17, 2011
DRIVERS SEAT BRACKET FAILURE FOR JEEP GRAND CHEROKEE 1999-2004. DUE TO POOR DESIGN THE BRACKETS WHICH HOLD THE SEAT TO THE FLOOR BOARD WILL BREAK FREE AND CAN CAUSE SEAT TO BREAK FREE WHILE DRIVING. THIS IS A COMMON ISSUE WHICH THE MANUFACTURER IS AWARE OF AND CHOOSES TO DO NOTHING. WHEN THE BRACKET FAILS THE WHOLE SEAT MUST BE REMOVED AND THE BRACKET REPLACED. *KB
Seats, Aug 4, 2011
TL* THE CONTACT OWNS A 2001 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH THE CONTACT STATED THE SEAT BEGAN TO WOBBLE AND WOULD NOT STAY IN PLACE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE SEAT NEEDED TO BE REPLACED BUT THE PART WAS NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Visibility, Aug 3, 2011
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THREE OF HIS FOUR WINDOW REGULATORS WERE DAMAGED, CAUSING THE WINDOWS TO FALL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED EACH WINDOW REGULATOR AT THE OWNERS EXPENSE FOR $400. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. UPDATED 9/13/11 *CN UPDATED 09/28/11
Seats, Jul 30, 2011
THE DRIVER'S SIDE SEAT IS NOT SECURELY ANCHORED TO THE VEHICLE. UPON INSPECTION IT IS OBVIOUS THE MANUFACTURER USED POOR WELDING OR HAS INSTITUTED A POOR DESIGN TO ANCHOR THE SEAT PROPERLY. THE SEAT ITSELF IS STILL IN GOOD CONDITION, HOWEVER, IT ROCKS UNSAFELY AND WILL NOT PROVIDE ADEQUATE PROTECTION IN THE EVENT OF AN ACCIDENT. APPARENTLY THIS FAULT IS WELL DOCUMENTED BY OTHER JEEP OWNERS AS EVIDENCED BY THE TESTIMONIALS FOUND AT HTTP://VLANE.COM/POLL/30. THE SEAT INTEGRITY WAS COMPROMISED BY EMPLOYEES AT JIM CLICK JEEP IN TUCSON, AZ, AFTER I HAD THE VEHICLE SERVICED FOR A TRANSMISSION FLUID CHANGE. I NOTICED IT ROCKED UNSTABLY AFTER THEY RETURNED THE VEHICLE TO ME AND RATHER THEN ADDRESS IT WITH THEM IMMEDIATELY, I DROVE THE VEHICLE OFF THE LOT SINCE THEY HAD TAKEN LONGER THAN PROMISED TO SERVICE MY JEEP AND I WAS LATE FOR AN APPOINTMENT. WHEN I CALLED THE SERVICE DEPARTMENT LATER, THEY SAID IT HAPPENS ALL THE TIME TO VEHICLES LIKE MINE, CONFIRMED THERE WAS NO RECALL TO FIX THEM, AND THEY WEREN'T LIABLE FOR THE REPAIR. *TR
Engine and engine cooling, Jul 11, 2011
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO DRIVE ONTO THE SHOULDER WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.