2002 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,476 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2002 reports, 75 involved a crash and 20 involved a fire. 97 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Engine and engine cooling, cooling system, fanJun 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsApr 8, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
THIS COULD RESULT IN A VEHICLE FIRE.
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V104000 on NHTSA.gov
Air bags, frontalMar 26, 2002
ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.
THIS COULD CAUSE IMPROPER AIR BAG DEPLOYMENT IN CERTAIN CRASH CONDITIONS.
DEALERS WILL ADD A WIRING JUMPER TO THE EXISTING CIRCUITRY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V099000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 31, 2002
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
DEALERS WILL EITHER REPLACE THE FUEL TANK BRUSH GUARD WITH A SKID PLATE OR REINFORCE THE EXISTING FUEL TANK BRUSH GUARD WITH A REINFORCEMENT BRACKET. OWNER NOTIFICATION WILL BEGIN MARCH 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V032000 on NHTSA.gov
Fuel system, gasoline, deliveryDec 5, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSPECT THE FUEL INLET CHECK VALVE. VEHICLES FOUND TO HAVE A STICKING FUEL INLET CHECK VALVE WILL HAVE THE FUEL TANK ASSEMBLY REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V374000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission controlNov 13, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSPECT (AND REPOSITION AS NECESSARY) THE VENT HOSE. IF THE VENT HOSE IS FOUND IN THE BENT DOWN POSITION, AND THE VEHICLE HAS BEEN DRIVEN MORE THAN 20 MILES, THE CANISTER ASSEMBLY WILL BE REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V348000 on NHTSA.gov
Electrical system, wiring, interior/under dashSep 10, 2001
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V288000 on NHTSA.gov
Representative owner complaints: hydraulic
153 reports, newest first. Show all
Service brakes, Hydraulic, Apr 29, 2004
REPLACED DEFECTIVE BRAKE PADS AND ROTORS DUE TO PULSATION IN THE BRAKE PEDAL. *PH *JB
Service brakes, Hydraulic, Apr 7, 2004
THE BRAKE ROTORS ON THE JEEP GRAND CHEROKEE GO BAD ANYWHERE FROM 6000 TO 15000 MILES. MY FIRST SET LASTED 9500 MILES AND WERE REPLACED FREE OF CHARGE BY THE DEALER BECAUSE THEY TOLD ME THEY WERE DEFECTIVE. THE SECOND SET ONLY LASTED ABOUT 6700 MILES, AND THEY HAD TO BE RESURFACED. AFTER COMPLAINING TO DIAMLER CHRYSLER DIRECTLY, I ONLY HAD TO PAY A 50 DOLLAR DEDUCTIBLE, WHICH I SHOULDN'T HAVE HAD TO PAY AT ALL, BEING THAT JEEP ROTORS AND DEFECTIVE, AND THEY SEEM TO ADMIT TO THE PROBLEM, BUT WON'T DO ANYTHING TO FIX IT. I DON'T THINK IT IS RIGHT THAT THE COSTURMER SHOULD HAVE TO PAY FOR A PROBLEM THEY REFUSE TO FIX. I ONLY HAVE 16000 MILES ON MY GRAND CHEROKEE, AND I HAVE HAD ROTOR PROBLEMS TWICE ALREADY. SOMETHING SHOULD BE DONE ABOUT THIS.*AK
Suspension, Service brakes, Hydraulic, Power train, Electrical system, Interior lighting, Apr 5, 2004
ELECTRICAL PROBLEMS, CHECK ENGINE LIGHT, BEEP UNDER DASH, DOME LIGHTS COMING ON, RADIO GOES OFF, ALL DASH LIGHTS(ABS, BRAKE,ETC.). TRANSMISSION PROBLEMS 3 TIMES IN SHOP FOR SLIPPING AND LEAKING SEALS. LEAKING AT PAN, OUTPUT SEAL AND, DRIVE TRAIN THEY CHANGED SEALS AND 1 MONTH LATER OUTPUT SEAL WAS LEAKING AGAIN. GOVERN ASSEMBLY WAS REPLACED 8/3/03 ALONG WITH SOLENOID, TRANSDUCE. FAULTY BATTERIES. SHOCKS ALL LEAKING BUT THEY REPLACED 1 FRONT 1 BACK. *JB
Service brakes, Hydraulic, Mar 24, 2004
WHEN APPLYING THE BRAKES THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE ROTORS AND BRAKES NEEDED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Service brakes, Hydraulic, Equipment, Mar 21, 2004
I HAVE HAD THE ROTORS ON MY 2002 JEEP REPLACED 3 TIMES. THE VEHICLE HAS ONLY 23,000 MILES ON IT. CURRENTLY THERE IS A SERVICE BULLETIN FOR ROTOR REPLACEMENT. ANY THOUGHTS OF A RECALL ON THESE ROTORS?? *JB
Service brakes, Hydraulic, Mar 8, 2004
PURCHASED NEW 2002 JEEP GRAND CHEROKEE,BRAKES BEGAN PULSATING MILDLEY AT 15,000 MI,MODERATELY AT 20,000MI & SEVERE AT 25,000MI. DEALER REFUSED TO REPAIR,SAID THERE HAD BEEN NO RECALLS REGUARDING BRAKES.*AK UNLESS JEEP OR THE DEALERSHIP OFFERS TO FIX I WILL BUY TOYOTA OR HONDA FOR MY NEXT VEHICLE.
Service brakes, Hydraulic, Mar 1, 2004
THE ROTORS AND BRAKES WERE REPLACED @ 9200 MILES DUE TO SEVERE VIBRATION AND PULLING OF THE STEELING WHEN BRAKING. THIS REOCCURED AT 16000 MILES, THE DEALERSHIP THAT THIS WOULD BE THE "LAST TIME" THEY REPLACED THEM. NOW AGAIN AT 23,000 THE STEELING IS SHAKING AND PULLING. I HAVE A DIFFICULT THINKING THAT IT IS "DRIVER ERROR" THAT IS CAUSING THE BREAKDOWN.*AK
Service brakes, Hydraulic, Feb 20, 2004
CAR HAS 14,000M, THE STEERING WHEEL SHUDDERS AT 50MPH WHEN BRAKES ARE APPLIED. AT 5-10MPH THEY CAN BE FELT GRABBING AN RELEASING.*AK
Service brakes, Hydraulic, Feb 18, 2004
AT ANY SPEED WHEN BRAKE PEDAL IS DEPRESSED CONSUMER FEELS PULSATION AND VIBRATION IN THE STEERING WHEEL AND FRONT WHEELS. DEALER REPLACED ROTORS AND CALIPERS, BUT PROBLEM STILL RECURRED. *AK
Service brakes, Hydraulic, Feb 14, 2004
BRAKES PULSATE AND SHAKE THE ENTIRE VEHICLE UNDER LIGHT BRAKING PRESSURE AT HIGHWAY SPEEDS, DEALER INFORMED THAT VEHICLE MISSED BUILD DATE TO BE COVERED UNDER WARRANTY BY 25 DAYS. *AK
Service brakes, Hydraulic, Feb 6, 2004, crash
WHILE MY DAUGHTER WAS DRIVING OUR 2002 JEEP GRAND CHEROKEE ON SLIPPERY ROADS SHE SLID INTO AN INTERSECTION AND WAS HIT BY ANOTHER VEHICLE. MY DAUGHTER CLAIMED SHE WAS GOING SLOWLY AND WHEN THE BRAKES WERE APPLIED FELT A SHUDDER AND THE CAR DID NOT STOP. TO CHECK HER STORY WE TOOK THE CAR TO A BRAKE SHOP. THEY TOLD US THE BRAKES WERE DEFECTIVE. THEY COULD TELL BY THE VERY UNEVEN WEAR. 75% WARN ON 1 SIDE OF BOTH FRONT BRAKES. 25% WEAR ON THE OTHER SIDE . *AK
Service brakes, Hydraulic, Other or unspecified, Jan 15, 2004
ROTOR NEEDS REPLACING EVERY 7 MONTHS. IMPROPER ROTOR WAS PUT ON THE VEHICLE TO START WITH. I CAN PAY TO HAVE THE PROPER ONE PUT ON NOW. THE CHEROKEE SHAKES ALL OVER WHEN YOU APPLY THE BRAKES AND IS MORE DIFFICULT TO STOP. I HAVE HAD A DIFFERENT ROTOR PUT ON TWICE AND CHRYSLER WILL NOT REPAIR IT AGAIN.
Service brakes, Hydraulic, Jan 10, 2004
2002 JEEP CHEROKEE BRAKES PULSATING HARD AFTER 12,500 MILES. DEALER RESURFACED ROTORS, CHANGED PADS. 24,500 MILES SEVERE PULSATING, REPLACEMENT OF FRONT ROTORS AND SUPPOSEDLY CALIPER ASSEMBLIES, 30,000 MILES MILD USATING, DEALER INSPECTED, DECLARED NO PROBLEM, 38000 MILES, SEVERE PULSATING, DEALER REFUSES TO FIX. PROVIDED CHRYSLER SERVICE CONTACT NUMBER. *AK
Service brakes, Hydraulic, Dec 30, 2003
2002 JEEP GRAND CHEROKEE - I PURCHASED THE VEHICLE NEW IN 2002. THE STEERING WHEEL SHAKES AND IS HARD TO STEER WHEN BRAKES ARE APPLIED ABOVE 50 MPH. BRAKES PADS AND ROTORS WERE REPLACED AT APPROX. 7,000 MILES, ROTORS WERE RESURFACED AT 15,000 MILES AND AT 18,000 MILES THE PROBLEM IS BACK AGAIN.
Service brakes, Hydraulic, Engine and engine cooling, Power train, Electrical system, Dec 22, 2003
MY WIFE & I WERE DRIVING ON I-95 SOUTH WHEN MY JEEP GRAND CHEROKEE'S CHECK ENGINE LIGHT CAME ON BUT BEFORE WE COULD DO ANYTHING IT SHIFTED FROM DRIVE TO 2ND GEAR AND WENT FROM 60MPH TO AROUND 25MPH WHILE WE WERE STILL IN THE 3RD INSIDE LANE OF A 3 LANE HWY SO WE PROCEDED TO PULL OFF THE HWY AND CHECK OUT THE TRUCK AND ALSO LET IT SIT FOR AWHILE AND IN DOING SO THE LITE WENT OFF SO WE PROCEDED TO GET BACK ON AND GO STRAIGHT HOME BUT AS WE TRIED TO GET ON THE HWY IT HAPPENED AGAIN BUT THIS TIME WE WENT FROM DRIVE TO 1ST GEAR AND WE ALMOST GOT REARENDED BY AN 18 WHEELER BUT HE MOVED OVER AT THE LAST SECOND, WHERE WE GOT ON THERE WAS NO BREAK DOWN LANE SO WE HAD TO GO FOR ABOUT A MILE AND IN THE PROCESS WE STARTED TO LOOSE THE BRAKES DO TO PROBLEMS ARISEING FROM THE ABS AND ALSO THE ENGINE WAS ACTING FUNNY IT STARTED TO SHUT OFF THEN IT WOULD SPEED UP AND IT DID IT 3 OR 4 TIMES SO WHEN WE GOT OFF WE HAD THE JEEP FLATBEDED TO "GREENWICH JEEP" IN GREENWICH,CT. SOON AS IT'S FIXED I'M GETTING RID OF IT BUT I DID WANT TO NOTE THE PROBLEM WITH YOU! *AK
Steering, Service brakes, Hydraulic, Engine and engine cooling, Dec 10, 2003
WHILE DRIVING AT 65 MPH ENGINE FAILED. AS A RESULT, POWER STEERING AND BRAKES MALFUNCTIONED. *AK TOOK VEHICLE TO MECHANIC BUT THEY COULDN'T FIND ANYTHING WRONG. TWO HUNDRED MILES LATER, THE SAME THING, NOTHING WAS FOUND. AT 6133 MILES IT HAPPENED AGAIN. CONSUMER TOOK VEHICLE TO ANOTHER MECHANIC. THREE DIFFERENT MECHANICS AND NO ONE COULD FIND ANYTHING. PROBLEM STILL EXIST. *PH
Service brakes, Hydraulic, Dec 4, 2003
WHEN APPLYING THE BRAKES THE VEHICLE VEERS TO THE RIGHT. THE DEALER STATED THE ROTORS WERE DEFECTIVE. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
Service brakes, Hydraulic, Nov 12, 2003
JEEP ENGINEERED BRAKE SYSTEM FOR GRAND CHEROKEE 2002 YEAR RESULTS IN STEERING SHIMMY WHEN BRAKES ARE APPLIED AT HIGH SPEED(50MPH+). JEEP DOES NOT COVER UNDER WARRANTY AFTER 12 MOS OR 12K MI. ROTORS HAVE TO BE RESURFACED AT CONSIDERABLE EXPENSE
Service brakes, Hydraulic, Oct 1, 2003
CONSUMER HEARD A GRINDING NOISE COMING FROM THE REAR OF VEHICLE AFTER THE BRAKES WERE RELEASED. *AK. THE VEHICLE WAS RETURNED TO THE DEALERSHIP THREE TIMES AND THE PROBLEM WAS STILL NOT RESOLVED. *JB
Service brakes, Hydraulic, Sep 25, 2003
THE FRONT ROTORS ON THE VEHICLE WARPED WHICH CAUSED THE FRONT END TO SHIMMY WHILE DRIVING AT ANY SPEED. WHENEVER THE BRAKE PEDAL WAS DEPRESSED THERE WAS A SPONGY FEELING AND THE STEERING WHEEL VIBRATED ANNOYINGLY. *NLM
Service brakes, Hydraulic, Sep 9, 2003
ON 9/9/03, THE DEALER SAYS THE ROTORS ARE WARPED AGAIN ON MY JEEP. IN 11/02, THEY SUPPOSEDLY REPLACED THE ROTORS AND CALIPERS FOR THE TSB. IS IS 9/03 AND THE ROTORS ARE WARPED AGAIN. THE JEEP HAS 17,000 MILES. THIS IS ABSURD.*AK
Service brakes, Hydraulic, Sep 8, 2003
THE ENTIRE BODY OF THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED AT SPEEDS OF 50 MPH OR HIGHER. THE DEALERSHIP SERVICED THE VEHICLE 4 TIMES BUT WERE UNABLE TO CORRECT THE PROBLEM. *AK
Service brakes, Hydraulic, Sep 4, 2003
CONSUMER STATED THERE WAS NOT ENOUGH SPACE BETWEEN THE BRAKE AND GAS PEDAL. THE DEALER WAS NOTIFIED. *PH WHEN BRAKING, THE BRAKE PEDAL HAD GONE BELOW THE ACCELERATOR PEDAL. THE BRAKES AND THE VEHICLE SHOT FORWARD. THE CONSUMER HAD ONE ACCIDENT DUE TO THIS PROBLEM. CHRYSLER SAID THERE WAS NO DEFECT. *SCC *JB
Service brakes, Hydraulic, Sep 3, 2003
LIKE MANY OTHER COMPLAINTS I HAVE JUST READ, MY 2002 JEEP GRAND CHEROKEE VIBRATES WHEN I APPLY THE BRAKES, ESPECIALLY HIGHWAY DRIVING (FAST DECELERATION).*AK
Service brakes, Hydraulic, Aug 19, 2003
I HAVE A JEEP GRAND CHEROKEE THAT I BOUGHT NEW LAST SEPTEMBER. I HAD TROUBLE WITH THE BRAKES. LAST MARCH BECAUSE IT WAS NECESSARY TO PUMP THEM. THE DEALERSHIP SAID THAT I WAS PROBABLY DEFEATING THE ABS, AND THAT'S WHY THEY DEPRESSED SO FAR TO THE FLOOR. TODAY I WAS HAVING A PROBLEM WITH THE BRAKE PEDAL SQUEAKING. THEY TOLD ME IT WAS "NORMAL" AND THAT IT WAS THE MASTER CYLINDER. I ASKED IF WAS NORMAL, WOULD IT THEN BE ON MOST OTHER JEEP GRAND CHEROKEES AND THEY SAID THEY DIDN'T KNOW BUT THOUGHT IT WAS. THEY THEN SAID THAT MAYBE THERE WAS A PROBLEM THAT JEEP NEEDED TO KNOW ABOUT. THEY ARE GOING TO REPLACE THE MASTER CYLINDER BUT I THOUGHT YOU SHOULD KNOW BECAUSE THIS SEEMS TO BE ONGOING. THANK YOU. *AK