2003 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 761 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2003 reports, 48 involved a crash and 14 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Representative owner complaints: visibility
170 reports, newest first. Show all
Visibility, Jul 8, 2008
HEATER STUCK ON DEFROST. *TR
Visibility, Jul 5, 2008
FAILURE OF BLEND AIR DOOR SYSTEM IN HVAC, FIRST FAILURE 2006, SINCE FAILED AGAIN, NOT YET REPAIRED. *TR
Visibility, Jul 4, 2008
TURNED ON MY HEATER IN THE MOUNTAINS AND ONLY COLD AIR BLEW OUT. DID SOME RESEARCH AND SEEM TO BE A MAJOR PROBLEM WITH ALL JEEP CHEROKEES 1998 - 2003. *TR
Visibility, Jun 10, 2008
AC/HEAT FAN STOPPED WORKING. SOMEONE MENTIONED THE BLEND DOOR ASSYM. A $1200 REPAIR. THIS IS THE SECOND TIME THIS WAS REPAIRED. VEHICLE IS A 2003 JEEP GRAND CHEROKEE LIMITED. *TR
Visibility, Structure, Jun 6, 2008
HOOD MECHANISM FAILED. PASSENGER SIDE POWER WINDOW FAILED. CAR HEATER FAILED. *TR
Engine and engine cooling, Visibility, May 27, 2008
MY 2003 JEEP GRAND CHEROKEE LTD IS HAVING PROBLEMS WITH THE DEFROSTER, THE HEATER, AND AIR CONDITIONER. IT HAS DRIVER AND PASSENGER CLIMATE CONTROLS. INITIALLY, THE PASSENGER SIDE STOPPED FUNCTIONING. EVENTUALLY, THE DRIVER SIDE HEAT AND AIR STOPPED WORKING. THE DEFROSTER IS BARELY WORKING AND ONLY ON THE FAN CONTROL. *TR
Visibility, May 9, 2008
HEATER OR DEFROST DOES NOT WORK RIGHT BECAUSE OF A BLEND DOOR FAILURE AND IS VERY UNSAFE. UPON CHECKING AROUND HOW TO FIX I RAN ACROSS THOUSANDS OF OTHERS HAVING SAME PROBLEM AND COSTING THEM $1200-$1900 TO GET FIXED AND IT SHOULD BE A RECALL TO GET REPAIRED. IT IS JUST NOT RIGHT AND VERY UNSAFE! *TR
Visibility, Apr 29, 2008
BLEND DOOR FAILURE - IN ADDITION TO CREATING AN INTERIOR TEMPERATURE CONTROL PROBLEM, THIS CAN BECOME A SAFETY ISSUE WHEN THE DEFROSTER IS NEEDED. REPAIR COSTS CAN EXCEED $1,000 SINCE THE DASH MUST BE REMOVED TO REPLACE THIS RELATIVELY INEXPENSIVE PART. *TR
Visibility, Mar 18, 2008
I HAVE THE SAME PROBLEM AS THOUSANDS OF OTHER 2003 GRAND CHEROKEE LIMITED OWNERS, A BLEND DOOR MALFUNCTION, WHICH CAUSES THE PASSENGER SIDE OF THE VEHICLE TO BLOW COLD AIR EVEN IF THE HEAT IS SELECTED AT HI. THE PROBLEM WAS NOTICED AT 68,000 K AND MY ESTIMATE FOR REPAIR IS $1,000.00. IT IS DANGEROUS TO DRIVE IN BAD WEATHER AS THE DEFROST ONLY WORKS ON THE DRIVERS SIDE. BUT ON THE BRIGHT SIDE THE AIR WORKS REALLY GOOD IN JULY WHEN I DON'T NEED FOUR WHEEL DRIVE. *TR
Visibility, Mar 16, 2008
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER LOSS OF HALF OF THE HEATER CONTROL AND ABILITY TO REGULATE THE TEMPERATURE. AFTER PHONE CALLS TO REPAIR SHOPS, I WAS TOLD TO EXPECT THE REST OF IT TO STOP WORKING IF NOT CORRECTED SOON, AS THIS IS A 'COMMON" PROBLEM WITH 1999-2004 GRAND CHEROKEES. ESTIMATES WERE IN EXCESS OF $1,000.00. LOOSING THE ABILITY TO REGULATE THE TEMPERATURE TO DEFROST WINDOWS IN WINTER(WISCONSIN) AND NOT BEING ABLE TO KEEP MY THREE YEAR OLD SON WARM IS A HUGE PROBLEM FOR ME AND SHOULD BE FOR THE MANUFACTURER. A TSB WAS ISSUED ON 01/20/04 FOR THESE ISSUES, AND IT WAS RECOMMENDED TO REPLACE THE RESPECTIVE SUB-ASSEMBLY IF ANY PARTS WERE TO BE REPLACED. THEY KNEW OF THE ISSUE AND NOTHING WAS DONE. HOPE TO FIND A DEALER TO HELP ME WITH THIS SO WE CAN HAVE HEAT AGAIN. HOPING TO NOT HAVE THE SAME POOR SERVICE THAT I RECEIVED WHEN I HAD TO FIX THE POWER STEERING, TSB'S ON THAT, NO INFO FROM THE DEALER ON THAT WHEN ASKED, ALONG WITH BEING QUOTED FOR THE WRONG PARTS. *TR
Visibility, Mar 15, 2008
I BOUGHT THIS CAR FROM A DEALERSHIP AND WITHIN 2 WEEKS AFTERWARDS THE WINDOW REGULATOR BROKE. I HAD THE WINDOW UP AND WHEN I GOT HOME I WAS WONDERING WHY I COULD HEAR WIND ON THE WAY HOME AND I OPENED UP THE DRIVER SIDE REAR DOOR AND THE WINDOW FELL ON ME. I CALLED AROUND AND HAD IT LOOKED AT TO MAKE SURE I KNEW WHAT IT WAS. I HAD MY PERSONAL MECHANIC TAKE A LOOK AT IT AND HE SAID THE SAME THING THAT THE CHRYSLER DEALER SAID THAT IT WAS THE WINDOW REGULATOR. I HAVE DONE NOTHING TO IT BECAUSE I CAN'T AFFORD TO GET THIS HUNK OF JUNK FIXED AND I FOUND OUT THAT THIS JEEP WAS IN AN ACCIDENT AND REPAIRED BY CHRYSLER AT A DEALERSHIP AND ON THE SAME SIDE THAT THEY HAD TO WORK ON THIS HAPPENS AND THEY WON'T COVER THE COST PSSSH. OBVIOUSLY THEY DON'T CARE ABOUT THE HURTING AMERICAN WORKER. *TR
Visibility, Mar 12, 2008
PASSENGER SIDE OF CAR BLOWS COLD AIR FROM ALL VENTS, INCLUDING THE DEFROSTER VENT. THIS IS DUE TO A BROKEN BLEND DOOR ON THE PASSENGER SIDE OF THE VEHICLE. THIS IS MOST CERTAINLY A SAFETY HAZARD DUE TO THE FACT THAT I CAN ONLY SEE OUT OF HALF OF MY WINDSHIELD WHEN IT IS COLD OUTSIDE. THOUSANDS ARE HAVING THIS SAME "DESIGN FLAW" PROBLEM WHILE CHRYSLER SITS BY AND DOES NOTHING. THE COST TO FIX THIS COMMON PROBLEM IS ~$1000. IF CHRYSLER IS AWARE THAT THIS IS A DESIGN FLAW, YET CONTINUES TO IGNORE THE SAFETY ISSUES ASSOCIATED WITH IT, THEN WE HAVE A MAJOR LACK OF CORPORATE RESPONSIBILITY. *TR
Visibility, Mar 6, 2008
JEEP GRAND CHEROKEE HVAC BLEND DOOR HAS MALFUNCTIONED ON MY VEHICLE AND THOUSANDS OF OTHERS. JEEP NEEDS TO FIX THIS PROBLEM THAT WAS CAUSED BY A MANUFACTURING DEFECT. *TR
Visibility, Feb 28, 2008
1. THE HEATING STOPPED WORKING IN MY 2003 JEEP GRAND CHEROKEE 2. NO HEAT AND NOR AC IN THE ENTIRE VEHICLE 3. PART THAT NEEDED TO BE REPLACED IS THE BLEND DOOR. THE PART ITSELF COSTS $90. BUT THE LABOR COST OVER $1,000! *TR
Visibility, Feb 16, 2008
BROKEN BLEND DOORS AND RE CIR DOOR. *TR
Visibility, Feb 3, 2008
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER MY HEATER IS BLOWING COLD AIR ON DRIVER'S SIDE/PASSENGER TAKES A LONG TIME TO BLOW HEAT. AC (AIR CONDITIONING IS ALSO FAILING) RECEIVING THESE CODES: 52...........................AI (RECIRC) DOOR TRAVEL TOO LARGE 54...........................LEFT TEMPERATURE DOOR TRAVEL TOO LARGE THE PROBLEM WITH THE JEEP GRAND CHEROKEE LIMITED IS A DESIGN PROBLEM. THE SYSTEM USES A STEPPER MOTOR THAT DETECTS THE EXTENTS OF MOVEMENT BY HITTING A RESISTANCE POINT AT THE OPEN AND CLOSE POINT. THE SYSTEM IS DESIGNED WITH A SMALL PLASTIC PIN ON THE DOOR CONNECTION PIN THAT BREAKS OVER TIME. WHEN THE PIN BREAKS, THE RESISTANCE POINT OCCURS WHEN THE DOOR HITS THE EXTENTS OF THE OPEN AND CLOSE POSITION. THE DOOR IS NOT DESIGNED TO HANDLE THIS FORCE AND EVENTUALLY THE DOOR ITSELF ACTUALLY BREAKS. PLEASE NOTE WE ARE CURRENTLY IN -3 CELSIUS WEATHER IN MISSISSAUGA, ONTARIO, CANADA. I WILL BE TAKING MY 2003 JEEP GRAND CHEROKEE IN FOR WARRANTY SERVICE. IF THIS IS NOT COVERED UNDER WARRANTY I AM LOOKING AT A BILL TO FIX BETWEEN $300-$1500 CANADIAN. AFTER GOING TO DEALERSHIP WITH WARRANTY CLAIM WILL CALL 1-800# AND PROVIDE DETAILS FROM DEALERSHIP VISIT. THIS CAN BE CONSIDERED A SAFETY DEFECT SINCE COULD AFFECT DEFROSTING OF WINDSHIELD WHILE DRIVING. ALSO VERY UNCOMFORTABLE TO DRIVE WITH NO HEAT (IN WINTER) AND NO AC (IN SUMMER) PLEASE RESPOND TO MY COMPLAINT ASAP. THANK YOU I HAVE READ SEVERAL POSTS ON THE INTERNET THAT JEEP FROM 1998-2004 ALL HAVE THE SAME PROBLEM. UPDATE: I HAVE RECEIVED SERVICE FOR JEEP ON JANUARY 21, 2008 I HAVE PUT IN A COMPLAINT ON JAN. 21/08 REFERENCE # 17140103 ISSUE WAS BLEND DOOR FAULT. THE BLENDER DOOR ON LEFT SIDE WAS MELTED. PARTS REPLACED: 05012743 HOUSING 24-028-025 05134353 HOUSING 24-028-025 TOTAL PARTS AND LABOR $473.27 PLEASE FOLLOWUP WITH CHRYSLER WHY THIS IS A NOT A RECALL. JEEP IS NOT DRIVABLE IN THIS CONDITION. *TR
Visibility, Feb 1, 2008
ALMOST IMMEDIATELY AFTER THE WARRANTY RAN OUT, THE PASSENGER SIDE OF THE AUTOMATIC ZONE CONTROL STOPPED PUTTING OUT HEAT, ONLY COLD. THEN ABOUT 5000 MILES LATER THE ENTIRE VEHICLE STOPPED PUTTING OUT HEAT ALTOGETHER. THIS IS A VERY DANGEROUS SAFETY ISSUE DUE TO THE FACT THAT THERE IS NO WAY TO KEEP THE WINDSHIELD CLEAR OF ICE AND FOG. THIS MAKES THE VEHICLE UNUSABLE DURING HALF OF THE YEAR. THIS IS A WELL KNOWN, COMMON PROBLEM THAT SHOULD HAVE A RECALL PLACED FOR THE REPAIR. THERE HAS NOT BEEN ANY ACTION TAKEN YET TO REPAIR THIS PROBLEM BECAUSE IT IS SO EXPENSIVE TO HAVE REPAIRED. ($800 TO $1500). *TR
Visibility, Jan 27, 2008
I AM EXPERIENCING THE SAME "DOOR BLEND" MALFUNCTION THAT THOUSANDS OF OTHERS ARE EXPERIENCING. ONE DAY THE SUBSTANDARD VENT DOOR FOR THE PASSENGER SIDE CLIMATE CONTROL BROKE, AND SINCE THEN ONLY COLD AIR BLOWS FROM THOSE VENTS AS WELL AS THE WINDSHIELD DEFROSTER. THE DEFROSTER WORRIES ME THE MOST AS WITHOUT A CLEAR WINDSHIELD MY VISION IS THUS IMPAIRED AND COULD POTENTIALLY LEAD TO A DEADLY ACCIDENT. I HAVE SPOKE TO A JEEP DEALERSHIP WHO INFORMED ME THAT IT IS A VERY COMMON PROBLEM AND IT WOULD COST ME UPWARDS OF $1,200.00 TO FIX. AFTER CHECKING THE INTERNET I SEE THOUSANDS OF OTHER JEEP OWNERS WITH THE EXACT SAME PROBLEM, YET NO FACTORY RECALL. JEEP NEEDS TO FIX THIS PROBLEM FOR ITS CUSTOMERS BEFORE DANGEROUS OR DEADLY ACCIDENTS OCCUR! *TR
Visibility, Jan 23, 2008
THE PASSENGER SIDE OF MY JEEP WAS BLOWING COLD AIR. I TOOK MY JEEP TO THE DEALER AND WAS TOLD THAT THE TEMP DOOR AND FRESH AIR DOORS WERE BROKEN. HE ALSO STATED THAT THIS WAS A COMMON PROBLEM WITH MY JEEP. ALSO, THE DRIVERS SIDE HEATED SEAT WAS VERY HOT WHEN IT WAS ON THE LOW SETTING. THEY FOUND THAT THE HEATER GRID HAD A SHORT IN THE CIRCUIT. THE SUM OF ALL REPAIRS WAS $954.60. *TR
Visibility, Dec 26, 2007
COLD AIR STARTED TO COME OUT OF HEATER VENTS ON DRIVER'S SIDE EVEN THOUGH HEATER WAS SET ON HEAT. THIS HAPPENED ON A JOURNEY IN A ICE STORM. WIND SHIELD COULD NOT BE CLEARED AND A DANGEROUS LEVEL OF VISIBILITY CAUSED ME TO STOP DRIVING. I WAS TOLD BE A MECHANIC THAT THE HEATER BLEND DOORS HAD FAILED (BROKEN) AND THAT THIS IS A VERY COMMON PROBLEM WITH THE JEEP GRAND CHEROKEE 02-04 MODEL YEAR. THIS IS POTENTIALLY A DISASTROUS SAFETY ISSUE THAT CHRYSLER CORPORATION ARE FULLY AWARE OF. A DEALER REPAIR IS QUOTED AT OVER $1400! *TR
Visibility, Dec 14, 2007
CLIMATE CONTROL SYSTEM ON 2003 JEEP GRAND CHEROKEE LIMITED (32,000 MILES) WILL NOT DIRECT HEATED AIR TO PASSENGER SIDE OF VEHICLE RESULTING IN VERY LIMITED VISIBILITY TO RIGHT SIDE/FRONT OF VEHICLE DURING COLD WEATHER. "BLEND DOOR" HAS BEEN IDENTIFIED AS REASON FOR PROBLEM. SHOULD BE REPAIRED/FIXED BY DEALER. *TR
Visibility, Dec 8, 2007
VISIBILITY:DEROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER FACTORY DEFECT IN THE BLEND DOOR. NO HEAT COMING OUT ON THE PASSENGER SIDE, ONLY COLD AIR. HAVE LOST VISIBILITY OF ENTIRE PASSENGER SIDE WIND SHIELD DURING WINTER CONDITIONS. VERY DANGEROUS, ALMOST GOT IN AN ACCIDENT BECAUSE I COULDN'T SEE SINCE THE WINDSHIELD FROZE UP AND I DIDN'T HAVE WARM AIR COMING OUT OF THE PASSENGER DEFROST. *TR
Visibility, Dec 6, 2007
FAILURE TO DEFROST FRONT WINDOW DURING COLD WEATHER = IMPOSSIBLE TO SEE TRAFFIC. *TR
Visibility, Dec 6, 2007
LOUD POP IN DRIVERS WINDOWS - PLASTIC GEAR BROKE AGAIN! *TR
Visibility, Structure, Dec 3, 2007
(1) CLICKING NOISE COMING FROM PASSENGER DASH AREA. (2) BLEND DOOR FAILURE, RESULTING IN THE LOSS OF HEAT ON THE PASSENGER SIDE. WHEN HEAT IS TURNED ON ICE COLD AIR BLOWS ON THE PASSENGER SIDE. (3) DEALERSHIP WANTS $1500.00 TO FIX THIS (COMMON) PROBLEM THAT HAS HAPPENED ON THOUSANDS OF GRAND CHEROKEES. NO RECALL HAS BEEN ISSUED TO DATE. *TR